CN111800747A

CN111800747A - Information processing method and system

Info

Publication number: CN111800747A
Application number: CN201910275032.5A
Authority: CN
Inventors: 王纪坤; 洪绿蓝
Original assignee: Cainiao Smart Logistics Holding Ltd
Current assignee: Cainiao Smart Logistics Holding Ltd
Priority date: 2019-04-08
Filing date: 2019-04-08
Publication date: 2020-10-20
Anticipated expiration: 2039-04-08
Also published as: CN111800747B

Abstract

The application discloses an information processing method and system. Wherein the method comprises the following steps: the first computing device generates an Internet of things short message; the first computing device sends the Internet of things short message to a second computing device of an Internet of things operator; the second computing device provides information in the short message of the Internet of things to a third computing device which provides service support for the first computing device; and the third computing equipment provides business service according to the information in the short message of the Internet of things. By adopting the method provided by the application, the problem that the computing equipment cannot interact with the server corresponding to the computing equipment when no data network exists in the prior art is solved.

Description

Information processing method and system

Technical Field

The application relates to the field of Internet of things, in particular to an information processing method and system.

Background

With the improvement of automation technology, computing devices are increasingly widely used in the lives of people. For example, intelligence express delivery cabinet has unmanned on duty's characteristic, has made things convenient for the delivery of parcel.

However, when a computing device such as an intelligent express cabinet does not have a data network such as 4G/WIFI, the computing device cannot interact with a server corresponding to the computing device. Therefore, the server cannot distinguish whether the current computing device is in a network-off state or a power-off state, so that corresponding processing cannot be performed according to different states. For example, when the intelligent express cabinet is disconnected from the network, a courier cannot deliver the express, and can only wait for the equipment to deliver the express after the network. The user can not receive the pick-up code to can not acquire parcel information, intelligence is through express delivery person or the manual work of off-line inspection personnel and is taken out the parcel and send to the door, leads to the waste of cost of labor.

Disclosure of Invention

The application provides an information processing method, which aims to solve the problem that in the prior art, when a computing device does not have a data network, the computing device cannot interact with a server corresponding to the computing device.

The information processing method comprises the following steps:

the first computing device generates an Internet of things short message;

the first computing device sends the Internet of things short message to a second computing device of an Internet of things operator;

the second computing device provides information in the short message of the Internet of things to a third computing device which provides service support for the first computing device;

and the third computing equipment provides business service according to the information in the short message of the Internet of things.

Optionally, the information processing method further includes: the first computing device judges whether the information can be interacted with the third computing device through a preset communication channel;

the first computing device generates an internet of things short message, including: and if the first computing device determines that the information cannot be interacted with the third computing device through a preset communication channel, the first computing device generates the short message of the internet of things.

Optionally, the determining, by the first computing device, whether to interact information with the third computing device through a predetermined communication channel includes:

the first computing device judges whether the signal intensity of the first computing device in the preset communication channel is lower than a preset intensity threshold value;

if the first computing device determines that the information cannot be exchanged with the third computing device through a predetermined communication channel, the first computing device generates the short message of the internet of things, including: if the first computing device determines that the signal strength of the first computing device in the predetermined communication channel is lower than the strength threshold, the first computing device generates the short message of the internet of things.

the first computing device judges whether the judgment frequency aiming at the signal intensity reaches or is higher than a preset judgment frequency threshold value;

if the first computing device determines that the information cannot be exchanged with the third computing device through a predetermined communication channel, the first computing device generates the short message of the internet of things, including: if the first computing device determines that the judgment times reach or are higher than the judgment time threshold value, the first computing device generates the short message of the Internet of things;

the judgment times are judgment times for judging whether the signal intensity of the first computing device in the preset communication channel is lower than a preset intensity threshold value.

Optionally, the generating, by the first computing device, the short message of the internet of things includes:

the first computing equipment generates authorization information for providing the service request according to the service request;

and the first computing equipment generates an Internet of things short message comprising the authorization information according to the authorization information.

Optionally, the third computing device provides a service according to the information in the short message of the internet of things, and the method includes:

and the third computing equipment sends the authorization information to the computing equipment sending the service request according to the authorization information in the short message of the Internet of things.

Optionally, the information processing method further includes:

the first computing device executes a communication channel repair operation aiming at the event that the information cannot be interacted with the third computing device through a preset communication channel;

the first computing device determining whether the communication channel repair operation is successful;

if so, the first computing device sends notification information to the third computing device, wherein the notification information enables the first computing device to interact information with the third computing device through the preset communication channel.

Optionally, the short message of the internet of things includes description information that the first computing device cannot interact information with the third computing device through the predetermined communication channel, and the information in the short message of the internet of things includes description information that the first computing device cannot interact information with the third computing device through the predetermined communication channel;

the third computing device provides business service according to the information in the short message of the internet of things, and the business service comprises the following steps:

and the third computing device forbids information interaction with the first computing device through the preset communication channel according to the description information.

The application provides an information processing system, which comprises a first computing device and a third computing device, wherein the third computing device provides business support for the first computing device;

the first computing device is used for generating an Internet of things short message and sending the Internet of things short message to a second computing device of an Internet of things operator;

and the third computing device is used for obtaining the information in the short message of the internet of things provided by the second computing device and providing business service according to the information in the short message of the internet of things.

The application provides an information processing method, which comprises the following steps:

when a first computing device and a third computing device providing service support for the first computing device cannot exchange information through a preset communication channel, the first computing device generates an Internet of things short message;

and the first computing equipment sends the Internet of things short message to second computing equipment of an Internet of things operator, and the second computing equipment is used for transferring information between the first computing equipment and the third computing equipment.

Optionally, the method for providing service support for the first computing device by the first computing device and the third computing device cannot exchange information through a predetermined communication channel includes:

when a channel fails, the first computing equipment and a third computing equipment which provides service support for the first computing equipment cannot exchange information through a preset communication channel;

or, the channel works normally, the channel does not meet the preset working condition, and the first computing device and a third computing device providing service support for the first computing device cannot exchange information through a preset communication channel.

Optionally, the information processing method further includes:

the first computing device judges whether the information can be interacted with the third computing device through a preset communication channel;

when the first computing device and a third computing device providing service support for the first computing device cannot exchange information through a preset communication channel, the first computing device generates an internet of things short message, including:

and if the first computing device judges that the information can not be interacted with the third computing device through a preset communication channel, the first computing device generates an Internet of things short message.

the first computing device generates an Internet of things short message comprising offline information;

or the first computing equipment generates authorization information for providing the service request according to the service request;

a second computing device of an Internet of things operator obtains an Internet of things short message sent by a first computing device;

and the second computing device provides the information in the short message of the Internet of things to a third computing device which provides service support for the first computing device.

when a third computing device providing service support for a first computing device and the first computing device cannot exchange information through a preset communication channel, the third computing device obtains information in an internet of things short message sent by the first computing device;

and the third computing equipment provides business services according to the information provided by the second computing equipment.

Optionally, the third computing device provides a service according to the information provided by the second computing device, including:

and the third computing equipment executes the offline processing operation aiming at the first computing equipment according to the offline information of the first computing equipment, which is provided by the second computing equipment.

and the third computing device sends a short message including the authorization information to a user corresponding to the authorization information according to the authorization information, provided by the second computing device, of the service request aiming at the first computing device.

The application provides a device state detection method, which comprises the following steps:

when the first computing device and a third computing device providing service support for the first computing device cannot exchange information through a preset communication channel, judging whether the third device receives information in an internet of things short message sent by the first computing device, and obtaining a judgment result;

and determining the state of the first computing device according to the judgment result.

Optionally, the determining the state of the first computing device according to the determination result includes:

if the third equipment receives information in the short message of the internet of things sent by the first computing equipment, determining that the first computing equipment is in a disconnected network state;

or if the third equipment does not receive the information in the short message of the internet of things sent by the first computing equipment, determining that the first computing equipment is in a power-off state.

The application provides a logistics information processing method, which comprises the following steps:

the logistics container generates logistics information;

the logistics container generates an Internet of things short message comprising the logistics information;

and the logistics container sends the short message of the Internet of things.

Optionally, the logistics container generates logistics information, including:

the logistics container obtains delivery packages;

and the logistics container generates logistics information according to the delivery package.

Optionally, the generating, by the logistics container, the short message of the internet of things including the logistics information includes:

and the logistics container generates an Internet of things short message comprising at least one logistics message of package receiver information, package sender information and package pickup code information.

Optionally, the logistics information processing method further includes:

the logistics container acquires verification information input by a pickup person;

and the logistics container provides the package corresponding to the verification information for the pickup person according to the verification information.

second computing equipment of an Internet of things operator obtains an Internet of things short message which is sent by the logistics container and comprises logistics information;

the second computing device provides the logistics information to a business server that provides business support for the logistics container.

a service server for providing service support for the logistics container obtains logistics information generated by the logistics container and provided by a second computing device of an Internet of things operator;

and the business server provides the logistics information to a fourth computing device used by a logistics information receiving user.

By adopting the information processing method provided by the application, the first computing equipment generates the short message of the Internet of things; the first computing device sends the Internet of things short message to a second computing device of an Internet of things operator; the second computing device provides information in the short message of the Internet of things to a third computing device which provides service support for the first computing device; the third computing equipment provides business service according to the information in the short message of the Internet of things; the interaction between the first computing device and the third computing device can be realized under the conditions of network disconnection and the like, so that the problem that the computing device cannot interact with a server corresponding to the computing device when no data network exists in the prior art is solved.

Drawings

Fig. 1 is a flowchart of an information processing method according to a first embodiment of the present application;

fig. 2 is a schematic diagram of an information processing apparatus according to a second embodiment of the present application;

FIG. 3 is a schematic diagram of an information handling system according to a third embodiment of the present application;

fig. 4 is a flowchart of an information processing method according to a fourth embodiment of the present application;

FIG. 5 is a flowchart of an application example related to a fourth embodiment of the present application;

fig. 6 is a flowchart of an information processing method according to a fifth embodiment of the present application;

fig. 7 is a flowchart of an information processing method according to a sixth embodiment of the present application;

FIG. 8 is a flowchart of an application example related to a sixth embodiment of the present application;

fig. 9 is a flowchart of a device status detection method according to a seventh embodiment of the present application;

fig. 10 is a flowchart of a method for processing logistics information according to an eighth embodiment of the present application;

fig. 11 is a timing chart of an application example according to the eighth embodiment of the present application;

fig. 12 is a flowchart of a method for processing logistics information according to a ninth embodiment of the present application;

fig. 13 is a flowchart of a logistics information processing method according to a tenth embodiment of the present application.

Detailed Description

In the following description, numerous specific details are set forth in order to provide a thorough understanding of the present application. This application is capable of implementation in many different ways than those herein set forth and of similar import by those skilled in the art without departing from the spirit of this application and is therefore not limited to the specific implementations disclosed below.

A first embodiment of the present application provides an information processing method. Please refer to fig. 1, which is a flowchart illustrating a first embodiment of the present application. The following describes an information processing method provided in a first embodiment of the present application in detail with reference to fig. 1. The method comprises the following steps:

step S101: the first computing device generates an internet of things short message.

The step is used for generating the short message of the internet of things by the first computing device.

In this embodiment, the first computing device may be an intelligent device such as an intelligent express delivery cabinet. The intelligent device has the characteristic of unattended operation and can be deployed in areas such as basements and garages. Because of the poor network in these areas, smart devices are often offline without a network. Under the condition of off-line, the intelligent express cabinet cannot provide stable service for couriers. Therefore, the problems that the courier cannot deliver the package, the user cannot get the package in time and the like can be caused, and the user experience is seriously influenced.

The short message of the Internet of things is a short message sent by the Internet of things card. The short message of the internet of things can only be sent to an operator, and cannot be sent point to point. The internet of things card refers to a network card which is provided by an operator for internet of things service enterprises and is used for networking intelligent terminal equipment.

The information processing method further comprises the following steps: the first computing device judges whether the information can be interacted with the third computing device through a preset communication channel;

The method comprises the steps that a first computing device (such as an intelligent express cabinet) judges whether information can be interacted with a third computing device (such as a background server of the intelligent express cabinet) through a preset communication channel (such as 4G, WIFI and the like);

intelligence express delivery cabinet generates thing networking SMS, include: if the intelligent express cabinet cannot interact information with a background server of the intelligent express cabinet through communication channels such as 4G/WIFI, the intelligent express cabinet generates short messages of the Internet of things. The short message of the internet of things is sent to an operator. The short message content of the Internet of things follows the specified protocol format standard, and is compressed and encrypted. The operator forwards the short message to the background server of the intelligent express cabinet, so that data interaction between the intelligent express cabinet and the background server of the intelligent express cabinet is realized under the condition of no network, and the intelligent express cabinet can also normally provide service under the condition of no network.

The first computing device determining whether the information can be interacted with the third computing device through a predetermined communication channel, including:

For example, if the intelligent express delivery cabinet judges that the 4G/WIFI signal intensity for communicating with the background server of the intelligent express delivery cabinet is lower than a preset intensity threshold value, the intelligent express delivery cabinet generates the short message of the internet of things.

For example, the intelligent express delivery cabinet detects a 4G/WIFI network between the intelligent express delivery cabinet and the server every 10 minutes, if the signal intensity of the 4G/WIFI network is lower than a preset threshold value, the 4G/WIFI network between the intelligent express delivery cabinet and the server is detected every 2 minutes, and if the signal intensity of the 4G/WIFI network is lower than the preset threshold value after 7 times of continuous detection, the intelligent express delivery cabinet is determined to be in a network-free state. Under the condition, the intelligent express cabinet generates the short message of the Internet of things. The short message of the internet of things can comprise information such as the unique identification of the intelligent express cabinet, the network breaking time of the intelligent express cabinet, and the to-be-processed service of the intelligent express cabinet.

The first computing device generates an internet of things short message, including:

For example, for a service request that a courier delivers a delivered package to an intelligent express cabinet, the intelligent express cabinet generates a pickup code and sends the pickup code to a pickup person. Here, the authorization information refers to the pickup code. In other scenarios, the authorization information is preset information provided to the user that allows some business operation to be performed on the smart device. After the intelligent express cabinet generates the pickup code, other information such as identification information of a pickup person, a delivery order number corresponding to the package, delivery time of the package and the like is added to generate a corresponding short message of the internet of things.

Step S102: and the first computing equipment sends the Internet of things short message to second computing equipment of an Internet of things operator.

The step is used for the first computing device to send the short message of the internet of things to a second computing device of an operator of the internet of things.

For example, for intelligent devices such as an intelligent express cabinet, under the condition that interaction with a corresponding server cannot be achieved through data communication channels such as 4G/wifi, the Internet of things short message can be sent to a server of an Internet of things operator through a short message channel.

Step S103: and the second computing device provides the information in the short message of the Internet of things to a third computing device which provides service support for the first computing device.

The step is used for providing the information in the short message of the internet of things to a third computing device which provides service support for the first computing device by the second computing device.

For example, after receiving the internet of things short message sent by the intelligent express delivery cabinet, the server of the internet of things operator can provide the information in the internet of things short message to the server corresponding to the intelligent express delivery cabinet by using a communication channel between the server of the internet of things operator and the server corresponding to the intelligent express delivery cabinet. Here, the communication channel may be a data channel such as 4G/WIFI, or may also be a short message channel or other various other communication channels that can provide communication between the two.

Step S104: and the third computing equipment provides business service according to the information in the short message of the Internet of things.

The third computing device provides business service according to the information in the short message of the internet of things.

For example, the background server corresponding to the intelligent express delivery cabinet provides business services according to the information in the short messages of the internet of things.

For example, a background server of the intelligent express delivery cabinet sends a pickup code in the short message of the internet of things to a mobile phone of a pickup person. The person of getting the piece will get a yard input to intelligent express delivery cabinet, just can successfully accomplish and get the piece.

The short message of the internet of things can also be a short message of a broken network. For example, the intelligent express delivery cabinet detects the network state, and if the network communication cannot be performed with the server corresponding to the intelligent express delivery cabinet through 4G/WIFI, the network disconnection short message is sent to the server corresponding to the intelligent express delivery cabinet. The server corresponding to the intelligent express cabinet can know that the intelligent express cabinet cannot communicate through the network, but can communicate through short messages. At the moment, delivery of the courier and pickup of a pickup person can be finished through the short message.

The information processing method further comprises the following steps:

For example, the intelligent express delivery cabinet finds that interaction with a server corresponding to the intelligent express delivery cabinet cannot be performed through a predetermined communication channel such as 4G/WIFI, and then repair operation is executed. The repair operation may be to perform operator signal switching, for example, under normal conditions, the intelligent express delivery cabinet uses the network signal of the operator a, and at this time, the signal of the operator B may be tried to be used. The repair operation may also be to restart the intelligent express delivery cabinet, etc. After the repairing operation is carried out, the intelligent express cabinet judges whether the operator signal switching is successful, and if the operator signal switching is successful, the intelligent express cabinet sends a notification of successful repairing to a server of the intelligent express cabinet through network channels of the servers of the intelligent express cabinet and the intelligent express cabinet.

The short message of the internet of things comprises description information of information which cannot be interacted between the first computing device and the third computing device through the preset communication channel, and the information in the short message of the internet of things comprises description information of information which cannot be interacted between the first computing device and the third computing device through the preset communication channel;

For example, the network-disconnected short message sent by the intelligent express cabinet contains description information of information which cannot be interacted with the server of the intelligent express cabinet through a preset 4G/WIFI communication channel. The description information can comprise identification information of the intelligent express delivery cabinet, network disconnection time and the like. And the server of the intelligent express cabinet prohibits information interaction with the intelligent express cabinet through a 4G/WIFI communication channel according to the received network-breaking short message.

In the above embodiment, an information processing method is provided, and correspondingly, the present application also provides an information processing apparatus. Please refer to fig. 2, which is a flowchart of an embodiment of an information processing apparatus according to the present application. Since this embodiment, i.e., the second embodiment, is substantially similar to the method embodiment, it is relatively simple to describe, and reference may be made to some descriptions of the method embodiment for relevant points. The device embodiments described below are merely illustrative.

The embodiment provides an information processing apparatus including:

the information processing apparatus includes:

the generating unit 201 is used for generating an internet of things short message by the first computing device;

a sending unit 202, configured to send the internet of things short message to a second computing device of an internet of things operator by the first computing device;

a providing unit 203, configured to provide, by the second computing device, information in the short message of the internet of things to a third computing device providing service support for the first computing device;

the service unit 204 is configured to provide a service according to the information in the short message of the internet of things by the third computing device.

In this embodiment, the information processing apparatus further includes a determination unit, where the determination unit is configured to: the first computing device judges whether the information can be interacted with the third computing device through a preset communication channel;

In this embodiment, the determining unit is specifically configured to:

In this embodiment, the generating unit is specifically configured to:

In this embodiment, the service unit is specifically configured to:

In this embodiment, the information processing apparatus further includes a repair unit, where the repair unit is configured to:

In this embodiment, the short message of the internet of things includes description information that the first computing device cannot interact information with the third computing device through the predetermined communication channel, and the information in the short message of the internet of things includes description information that the first computing device cannot interact information with the third computing device through the predetermined communication channel;

A third embodiment of the present application provides an information processing system, including a first computing device and a third computing device providing business support for the first computing device;

Please refer to fig. 3. Because the implementation steps of this embodiment have been described in detail in the first embodiment of this application, details are not repeated here, and please refer to corresponding parts in the first embodiment of this application for related content.

In a first embodiment of the present application, an information processing method is provided that is composed from an information interaction perspective between a first computing device, a second computing device, and a third computing device. A fourth embodiment of the present application provides an information processing method written from the perspective of a first computing device. Please refer to fig. 4, which is a flowchart of an information processing method of the present application. Since this embodiment, i.e., the fourth embodiment, is substantially similar to the first embodiment, it is relatively simple to describe, and reference may be made to some descriptions of the method embodiments for relevant points. The information processing method embodiments described below are merely illustrative.

A fourth embodiment of the present application provides an information processing method, including:

step S401: when the first computing device and a third computing device providing service support for the first computing device cannot exchange information through a preset communication channel, the first computing device generates an internet of things short message.

Step S402: and the first computing equipment sends the Internet of things short message to second computing equipment of an Internet of things operator, and the second computing equipment is used for transferring information between the first computing equipment and the third computing equipment.

In this embodiment, the failure of the first computing device to interact information with a third computing device that provides service support for the first computing device through a predetermined communication channel includes:

In this embodiment, the information processing method further includes:

In this embodiment, the determining, by the first computing device, whether to interact information with the third computing device through a predetermined communication channel includes:

In this embodiment, the generating, by the first computing device, the short message of the internet of things includes:

Fig. 5 is a flowchart of a specific application example of the information processing method according to the present embodiment. The following takes an intelligent express delivery cabinet as an example, and the application example is explained in detail. After the intelligent express cabinet is started to operate, the 4G/WIFI network between the intelligent express cabinet and the server of the intelligent express cabinet is detected every 10 minutes. If the network is found to be working properly, the network is periodically checked, continuing for 10 minute intervals. If the network is found to be problematic, the network is checked every 2 minutes. If the network is found to be in problem for 7 times, the network of the intelligent express cabinet is considered to be in problem. And sending the short message of the Internet of things to a server of the intelligent express cabinet. And then, the intelligent express cabinet executes a network repair task. And then, the intelligent express cabinet judges whether a person is using the cabinet. If someone is using it, the repair of the network is started. If no person is found to use the device, the device is in a waiting state, and whether a person is using the device is detected every 1 minute.

The fifth embodiment of the present application provides an information processing method from the perspective of an internet of things operator. Please refer to fig. 6, which is a flowchart illustrating an information processing method according to the present embodiment. Since in the first embodiment of the present application, detailed description has been made, only simple explanatory information is provided here.

The information processing method comprises the following steps:

step S601: and the second computing equipment of the operator of the Internet of things obtains the short message of the Internet of things sent by the first computing equipment.

The second computing device of the operator of the Internet of things obtains the Internet of things short message sent by the first computing device.

Step S602: and the second computing device provides the information in the short message of the Internet of things to a third computing device which provides service support for the first computing device.

A sixth embodiment of the present application provides an information processing method from the perspective of a third computing device, please refer to fig. 7, which is a flowchart of an information processing method provided in this embodiment. The information processing method comprises the following steps:

step S701: when a third computing device providing service support for a first computing device and the first computing device cannot exchange information through a preset communication channel, the third computing device obtains information in an internet of things short message sent by the first computing device.

The method comprises the step that when a third computing device providing service support for a first computing device and the first computing device cannot exchange information through a preset communication channel, the third computing device obtains information in an internet of things short message sent by the first computing device.

For example, when a predetermined communication channel is formed between the server of the intelligent express cabinet and the intelligent express cabinet, and the 4G/WIFI network cannot provide normal communication, the server of the intelligent express cabinet receives an internet of things short message sent by the intelligent express cabinet through a short message channel. The short message of the internet of things can comprise identification information of the intelligent express cabinet, information of network breaking time of the intelligent express cabinet and the like.

Step S702: and the third computing equipment provides business services according to the information provided by the second computing equipment.

This step is used for the third computing device to provide business services according to the information provided by the second computing device.

The third computing device provides business services according to the information provided by the second computing device, and the business services comprise:

For example, after receiving the internet of things short message sent by the intelligent express delivery cabinet, the internet of things operator forwards the internet of things short message to the server of the intelligent express delivery cabinet. After receiving the short message of the internet of things, the server of the intelligent express cabinet obtains the offline information of the intelligent express cabinet, such as the offline time of the intelligent express cabinet, and executes the offline processing operation aiming at the intelligent express cabinet according to the offline information. The network disconnection processing operation can be realized by setting the communication mode of the intelligent express cabinet to be an internet of things short message. The network breaking processing operation can also be to send maintenance personnel, perform manual intervention processing on the intelligent express cabinet and the like.

For example, the intelligent express delivery cabinet can provide service under the condition of network disconnection. After the courier dispatches the parcel to intelligent express delivery cabinet, the intelligent express delivery cabinet can generate the authorization information such as corresponding parcel pickup code, and send the authorization information to the server of intelligent express delivery cabinet through the Internet of things operator. And the server of the intelligent express cabinet sends a short message comprising a parcel pickup code to the pickup person.

Fig. 8 provides a flowchart of an application example using the information processing method provided in the present embodiment. The following describes the intelligent express delivery cabinet in detail by taking the example.

The server of the intelligent express cabinet monitors the network state of the intelligent express cabinet, and the network state can be the network communication state of 4G/WIFI. Once the server of the intelligent express cabinet finds that the intelligent express cabinet is off-line, the server can monitor the sending state of the Internet of things short message of the intelligent express cabinet. And if the server of the intelligent express cabinet receives the short message of the Internet of things, executing the network disconnection processing operation. And if the server of the intelligent express cabinet does not receive the short message of the Internet of things, executing power-off processing operation. The intelligent express cabinet in the power-off state can not provide service at all, needs immediate treatment, has higher emergency degree and has larger influence on users; and handle the intelligent express delivery cabinet of disconnected net state, can provide partial service, it is big not have the outage to the influence that the user used, can reduce and handle the priority. By adopting the method provided by the embodiment, the self-discovery rate of equipment faults and the processing efficiency of off-line problems are improved, the influence on the use of the user is reduced, and more stable service can be provided for the user.

The seventh embodiment of the present application provides a device status detection method, which is basically the same as the sixth embodiment, and therefore only provides a simple description.

The equipment state detection method comprises the following steps:

step 901: when the first computing device and a third computing device providing service support for the first computing device cannot exchange information through a preset communication channel, judging whether the third device receives information in an internet of things short message sent by the first computing device, and obtaining a judgment result.

Step 902: and determining the state of the first computing device according to the judgment result.

In this embodiment, the determining the state of the first computing device according to the determination result includes:

An eighth embodiment of the present application provides a method for processing logistics information, please refer to fig. 10, which is a flowchart of the method for processing logistics information provided in this embodiment. The logistics information processing method comprises the following steps:

step S1001: the logistics container generates logistics information.

The step is used for generating logistics information by the logistics container.

The logistics container can be a container for containing related logistics articles such as an intelligent express cabinet. The logistics information can comprise a pickup person of the package, a pickup code of the pickup person and the like.

The logistics container generates logistics information, including:

the logistics container obtains delivery packages;

For example, after receiving a parcel delivered by a courier, the intelligent express delivery cabinet generates logistics information corresponding to the parcel.

Step S1002: and the logistics container generates an Internet of things short message comprising the logistics information.

The step is used for generating the short message of the internet of things comprising the logistics information by the logistics container.

The logistics container generates the short message of the internet of things including the logistics information, and the method comprises the following steps:

Step S1003: and the logistics container sends the short message of the Internet of things.

The step is used for the logistics container to send the Internet of things short message.

For example, after the internet of things short message including the logistics information is generated, the internet of things short message is sent to a server of the intelligent express delivery cabinet through an operator.

The logistics information processing method further comprises the following steps:

For example, the intelligent express delivery cabinet acquires a pickup code input by a pickup person, the intelligent express delivery cabinet compares the input verification code with a preset pickup code, and if the input verification code is the same as the preset pickup code, a package corresponding to the verification information is provided for the pickup person.

Fig. 11 provides a timing chart of an application example of the logistics information processing method provided by the present embodiment. The following takes the intelligent express delivery cabinet as an example, and the application example is explained in detail.

Firstly, a courier delivers a package to an intelligent express cabinet. Secondly, the intelligent express cabinet detects the network state of the intelligent express cabinet, for example, whether network channels such as 4G/WIFI between the intelligent express cabinet and a server of the intelligent express cabinet are available is detected; third, if the network channel is found to be unavailable, a pickup code for the package is generated. And fourthly, sending the information such as the pickup code to a service server (for example, a server of the intelligent express delivery cabinet) through the short message of the Internet of things. And after receiving the pickup code, the server of the intelligent express cabinet sends the pickup code to the pickup person.

The ninth embodiment of the present application provides a method for processing logistics information from the perspective of an internet of things operator, please refer to fig. 12. The logistics information processing method comprises the following steps:

step S1201: and the second computing equipment of the operator of the Internet of things obtains the short message of the Internet of things which is sent by the logistics container and comprises the logistics information.

The second computing device of the operator of the Internet of things obtains the short message of the Internet of things including the logistics information sent by the logistics container.

For example, a server of an internet of things operator obtains an internet of things short message including logistics information sent by the intelligent express delivery cabinet.

Step S1202: the second computing device provides the logistics information to a business server that provides business support for the logistics container.

This step is used for the second computing device to provide the logistics information to a business server providing business support for the logistics container.

For example, the server of the internet of things operator provides the logistics information to the server of the intelligent express delivery cabinet.

A tenth embodiment of the present application provides a method for processing logistics information from the perspective of a service server of a logistics container, please refer to fig. 13, which is a flowchart of the method for processing logistics information provided in this embodiment. The logistics information processing method comprises the following steps:

step S1301: and the business server providing business support for the logistics container obtains logistics information generated by the logistics container provided by the second computing equipment of the Internet of things operator.

The service server for providing service support for the logistics container obtains logistics information generated by the logistics container and provided by the second computing device of the Internet of things operator.

For example, the server of the intelligent express delivery cabinet obtains logistics information of the intelligent express delivery cabinet provided by the server of the internet of things operator.

Step S1302: and the business server provides the logistics information to a fourth computing device used by a logistics information receiving user.

This step is used for the business server to provide the logistics information to the fourth computing device used by the logistics information receiving user.

For example, the server of the intelligent express delivery cabinet provides the logistics information to the mobile phone of the pickup person. The logistics information can comprise a pickup code, and a pickup person uses the pickup code to acquire a package from the intelligent express cabinet.

Although the present application has been described with reference to the preferred embodiments, it is not intended to limit the present application, and those skilled in the art can make variations and modifications without departing from the spirit and scope of the present application, therefore, the scope of the present application should be determined by the claims that follow.

In a typical configuration, a computing device includes one or more operators (CPUs), input/output interfaces, network interfaces, and memory.

The memory may include forms of volatile memory in a computer readable medium, Random Access Memory (RAM) and/or non-volatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). Memory is an example of a computer-readable medium.

1. Computer-readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), Static Random Access Memory (SRAM), Dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), Digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices, or any other non-transmission medium that can be used to store information that can be accessed by a computing device. As defined herein, computer readable media does not include non-transitory computer readable media (transient media), such as modulated data signals and carrier waves.

2. As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.

Claims

1. An information processing method characterized by comprising:

the first computing device generates an Internet of things short message;

2. The information processing method according to claim 1, further comprising: the first computing device judges whether the information can be interacted with the third computing device through a preset communication channel;

3. The information processing method of claim 2, wherein the determining, by the first computing device, whether the information can be exchanged with the third computing device through a predetermined communication channel comprises:

4. The information processing method of claim 3, wherein the determining, by the first computing device, whether the information can be exchanged with the third computing device through a predetermined communication channel comprises:

5. The information processing method of claim 1, wherein the first computing device generating the short message of the internet of things comprises:

6. The information processing method of claim 5, wherein the third computing device provides a service according to the information in the short message of the internet of things, and comprises:

7. The information processing method according to claim 2, further comprising:

8. The information processing method of claim 2, wherein the short message of the internet of things includes description information that the first computing device cannot exchange information with the third computing device through the predetermined communication channel, and the information in the short message of the internet of things includes description information that the first computing device cannot exchange information with the third computing device through the predetermined communication channel;

9. An information handling system comprising a first computing device and a third computing device that provides business support for the first computing device;

10. An information processing method characterized by comprising:

11. The information processing method of claim 10, wherein the first computing device and a third computing device providing service support for the first computing device are unable to exchange information through a predetermined communication channel, and comprising:

12. The information processing method according to claim 10, further comprising:

13. The information processing method of claim 12, wherein the determining, by the first computing device, whether the information can be exchanged with the third computing device through a predetermined communication channel comprises:

14. The information processing method of claim 13, wherein the determining, by the first computing device, whether the information can be exchanged with the third computing device through a predetermined communication channel comprises:

15. The information processing method of claim 10, wherein the first computing device generating the short message of the internet of things comprises:

16. An information processing method characterized by comprising:

17. An information processing method characterized by comprising:

18. The information processing method of claim 17, wherein the third computing device provides a business service according to the information provided by the second computing device, comprising:

19. The information processing method of claim 17, wherein the third computing device provides a business service according to the information provided by the second computing device, comprising:

20. An apparatus status detection method, comprising:

21. The device status detection method according to claim 20, wherein the determining the status of the first computing device according to the determination result comprises:

22. A logistics information processing method is characterized by comprising the following steps:

the logistics container generates logistics information;

and the logistics container sends the short message of the Internet of things.

23. The logistics information processing method of claim 22, wherein the logistics container generates logistics information comprising:

the logistics container obtains delivery packages;

24. The method for processing logistics information of claim 22, wherein the generating of the short message of internet of things including the logistics information by the logistics container comprises:

25. The logistics information processing method of claim 22, further comprising:

26. A logistics information processing method is characterized by comprising the following steps:

27. A logistics information processing method is characterized by comprising the following steps: