CN111724088B

CN111724088B - Method and device for providing order information and electronic equipment

Info

Publication number: CN111724088B
Application number: CN201910208767.6A
Authority: CN
Inventors: 杨进鹏; 陆东鑫
Original assignee: Alibaba Group Holding Ltd
Current assignee: Alibaba Group Holding Ltd
Priority date: 2019-03-19
Filing date: 2019-03-19
Publication date: 2024-07-05
Anticipated expiration: 2039-03-19
Also published as: CN111724088A

Abstract

The embodiment of the application discloses a method and a device for providing order information and electronic equipment, wherein the method comprises the following steps: the method comprises the steps that a client of a commodity object information service system detects a target storage area of associated terminal equipment under the triggering of a target event, and reads data stored in the target storage area; the storage area is used for temporarily storing the data subjected to the copying or cutting operation; identifying the current data, and if the current data comprises information related to logistics, inquiring to obtain transaction order information corresponding to the information related to the logistics; and providing target information according to the trade order information. By the embodiment of the application, the user can be helped to improve the information acquisition efficiency.

Description

Method and device for providing order information and electronic equipment

Technical Field

The present application relates to the field of order information processing technologies, and in particular, to a method and an apparatus for providing order information, and an electronic device.

Background

The commodity object information service system can provide online commodity purchasing service for users, the users can select specific commodity objects of the seller users through related websites or application programs (Apps), and after the seller users place an order and pay, the seller users can deliver the commodity objects to the commodity receiving addresses appointed by the buyer users through specific logistics service providers. In this way, the buyer user can receive the required commodity without any attendance.

In practical application, the situation that the same buyer user respectively orders a plurality of commodity objects from different seller users in a short time or a plurality of commodity objects with different types of purposes of the same seller user need to be subjected to splitting processing often occurs, and at the moment, the commodity objects are distributed by different couriers corresponding to a plurality of logistics packages, different logistics information and even different logistics service providers. After a few days, the buyer user may subsequently receive merchandise objects delivered by multiple logistics service providers. This is more common in the case of a commodity object information service system holding a large number of sales promotion events or the like, because the sales promotion event will typically provide some offers to the buyer user, but because there is a specified period, for example, a period on which a certain event is valid, the user may purchase multiple commodity objects in a concentrated manner, and so on.

In general, when a logistics package is received, or an express delivery person is distributed to a delivery point of a receiving party, a logistics service provider may notify a specific receiving party user by sending a mobile phone short message or the like, or before the express delivery person is distributed to the delivery point, the express delivery person may call a buyer user, notify the buyer user to wait for receiving goods, or the like. In summary, the buyer user may receive some information related to the logistics before receiving or about to receive the goods, but none of the information includes specific goods information, that is, the user only knows about to receive the express delivery, but does not know which goods are about to be received in the case of purchasing multiple goods in a centralized manner. In the prior art, a user can only access order detail pages to a commodity object information service system according to received information such as a logistics list number or a mobile phone number of an express carrier, then compare the order detail pages one by one, and determine which order is matched with the order, so that a user operation path is longer, and the efficiency is very low. In some cases, a situation may occur in which no matching order is queried, and so on.

Disclosure of Invention

The application provides a method, a device and electronic equipment for providing order information, which can help a user to improve the efficiency of acquiring information.

The application provides the following scheme:

a method of providing order information, comprising:

The method comprises the steps that a client of a commodity object information service system detects a target storage area of associated terminal equipment under the triggering of a target event, and reads data stored in the target storage area; the target storage area is used for temporarily storing the data subjected to the copying or cutting operation;

Identifying the data, and if the data comprises information related to logistics, inquiring to obtain transaction order information corresponding to the information related to the logistics;

And providing target information according to the trade order information.

A method of providing order information, comprising:

the method comprises the steps that a server side of a commodity object information service system receives a query request submitted by a client side, wherein the query request comprises logistics related information, the logistics related information is obtained by the client side through detecting a target storage area of associated terminal equipment, and the target storage area is used for temporarily storing data subjected to copying or cutting operation;

determining associated trade order information according to the logistics related information;

and returning the transaction order information to the client.

An apparatus for providing order information, applied to a client of a commodity object information service system, comprising:

The detection unit is used for detecting a target storage area of the associated terminal equipment under the triggering of a target event and reading data stored in the target storage area; the target storage area is used for temporarily storing the data subjected to the copying or cutting operation;

the inquiring unit is used for identifying the data, and inquiring to obtain transaction order information corresponding to the logistics related information if the data comprises the logistics related information;

and the target information providing unit is used for providing targets according to the transaction order information.

An apparatus for providing order information, applied to a service end of a commodity object information service system, comprises:

The system comprises a query request receiving unit, a query request processing unit and a data processing unit, wherein the query request receiving unit is used for receiving a query request submitted by a client, the query request comprises logistics related information, the logistics related information is obtained by the client through detecting a target storage area of associated terminal equipment, and the target storage area is used for temporarily storing data subjected to copying or cutting operation;

a trade order information determining unit for determining associated trade order information according to the logistics related information;

And the transaction order information returning unit is used for returning the transaction order information to the client.

An electronic device, comprising:

one or more processors; and

A memory associated with the one or more processors, the memory for storing program instructions that, when read for execution by the one or more processors, perform the operations of:

under the triggering of a target event, detecting a target storage area of the associated terminal equipment and reading data stored in the target storage area; the target storage area is used for temporarily storing the data subjected to the copying or cutting operation;

Identifying the current data, and if the current data comprises information related to logistics, inquiring to obtain transaction order information corresponding to the information related to the logistics;

And providing target information according to the trade order information.

An electronic device, comprising:

one or more processors; and

Receiving a query request submitted by a client, wherein the query request comprises logistics related information, the logistics related information is obtained by the client through detecting a target storage area of associated terminal equipment, and the target storage area is used for temporarily storing data subjected to copying or cutting operation;

and returning the transaction order information to the client.

According to the specific embodiment provided by the application, the application discloses the following technical effects:

According to the embodiment of the application, the client of the commodity object information service system can automatically detect the storage area of the terminal equipment under the triggering of the target event, initiate inquiry according to the logistics related information contained in the storage area, determine the corresponding transaction order information and provide the inquiry result according to the transaction order information. In this way, from the perspective of the user, after receiving the notification message related to the information such as the logistics progress, or receiving the telephone notification dialed by the user such as the courier, the user can temporarily store the information such as the notification message content or the telephone number in a storage area such as a 'clipboard', and then trigger the information by starting or calling the client, so that the related information of the transaction order related to the information can be automatically obtained. It can be seen that in this way, the user is not required to open the order list page and compare it one by one, so that efficiency can be improved. In addition, for the commodity object information service system, the server access pressure caused in the successive comparison process can be reduced.

Of course, it is not necessary for any one product to practice the application to achieve all of the advantages set forth above at the same time.

Drawings

In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings that are needed in the embodiments will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present application, and other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.

Fig. 1 is a schematic diagram of a first application scenario provided in an embodiment of the present application;

fig. 2 is a schematic diagram of a second application scenario provided in an embodiment of the present application;

FIG. 3 is a schematic diagram of a system architecture provided by an embodiment of the present application;

FIG. 4 is a flow chart of a client method provided by an embodiment of the present application;

FIG. 5 is a schematic illustration of a user interface provided by an embodiment of the present application;

FIG. 6 is a flowchart of a server method according to an embodiment of the present application;

FIG. 7 is a schematic diagram of a client device according to an embodiment of the present application;

fig. 8 is a schematic diagram of a server device according to an embodiment of the present application;

fig. 9 is a schematic diagram of an electronic device according to an embodiment of the present application.

Detailed Description

The following description of the embodiments of the present application will be made clearly and completely with reference to the accompanying drawings, in which it is apparent that the embodiments described are only some embodiments of the present application, but not all embodiments. All other embodiments, which are derived by a person skilled in the art based on the embodiments of the application, fall within the scope of protection of the application.

In the embodiment of the application, in order to facilitate the user to know which order the specific logistics related information corresponds to, a corresponding solution is provided. In the scheme, corresponding improvement is mainly carried out on a client in the commodity object information service system, the improved client has the function of automatically detecting a 'shear plate' of a terminal equipment operating system under a certain triggering condition, and corresponding transaction order information can be automatically inquired and a corresponding inquiry result is returned to a user under the condition that the relevant information of the commodity is found in the shear plate. Thus, for a specific user, if a logistics progress notification sent by a logistics service provider is received, or information such as a telephone number dialed by a delivery task executor of a specific delivery site or a sent short message is received, copy operation can be performed on specific notification information content, or related telephone numbers, etc., so that the information can be temporarily saved to a "clipboard" of an operating system. The client of the commodity object information service system can be started or switched from a background running state to a foreground, the client can automatically detect specific logistics related information from the shear plate and initiate inquiry, and then the inquiry result can be displayed in a popup window or other forms, and certainly, the inquiry result can be output in a voice playing mode or other modes.

For example, in a specific application scenario, as shown in fig. 1, after receiving a delivery task, an courier may call to notify a user to receive an express, if the user wants to know what specific commodity is about to be delivered in advance, the user may copy the mobile phone number of the courier, and then open a target App in a terminal device such as a mobile phone, that is, a client program of the commodity object information service system. The App can automatically detect the shear plate to obtain specific mobile phone number information, and then the App can inquire a server at the rear end to obtain specific corresponding order information. Then, specific order information or commodity object information or sender information can be displayed in a popup window or other form.

Or in another specific application scenario, as shown in fig. 2, the logistics service provider may send a logistics short message notification message to the user at a certain node, for example, when the package arrives at the delivery station, or after the courier is allocated, etc. At this time, if the user wants to know what commodity is about to be delivered in advance, the physical distribution short message can be copied, and then a target App in a terminal device such as a mobile phone is opened. The App can automatically detect the shear plate to obtain specific logistics short message information, wherein the specific logistics short message information can comprise logistics order identification information or information such as a mobile phone number of an express delivery person. After that, the App can also query the server at the back end to obtain the specific corresponding order information. Then, specific order information or commodity object information or sender information can be displayed in a popup window or other form.

Therefore, according to the scheme, for users who receive the logistics state notification message or information such as a dispatcher telephone, a short message and the like, specific corresponding order information can be obtained quickly without self-going to an order list for comparison one by one, and the information obtaining efficiency is improved. For the commodity object information service system, server pressure caused by excessive query requests generated in the piece-by-piece comparison process can be avoided.

In particular, referring to fig. 3, in the embodiment of the present application, the client and the server in the commodity object information service system are mainly related to the client, where the client is mainly used for providing functions of automatic detection, automatic query and providing query results, and the server is mainly used for responding according to a query request of the client. In the specific implementation, the service end can obtain a relevant query result through querying an order information database in the system, or can obtain a specific query result in order to make the queried information more timely, more comprehensive or more detailed, or can obtain a corresponding logistics detail information through a relevant interface of a logistics service provider under the condition that no matched information exists in the order information database in the system, then determine the corresponding order information, and return the result to the client.

The following describes the specific technical scheme provided by the embodiment of the application in detail.

Example 1

First, this embodiment provides a method for providing order information from the perspective of a client of a merchandise object information service system, referring to fig. 4, the method may specifically include:

s401: the method comprises the steps that a client of a commodity object information service system detects a target storage area of associated terminal equipment under the triggering of a target event, and reads data stored in the target storage area; the target storage area is used for temporarily storing the data subjected to the copying or cutting operation;

In particular, after the user makes an order and pays through the commodity object information service system client, the seller user will deliver the commodity, and execute the express delivery service for the commodity through the appointed logistics service provider. At this time, the contact information (including mobile communication user identification such as mobile phone number) of the user, the receiving address information and the delivery address information of the seller user are provided to the logistics service provider, and the logistics service provider can pick up the delivery address and transport and deliver the delivery according to the receiving address. In addition, the logistics service provider can provide a logistics order identifier for each package, such as an express bill number, etc., a trade order identifier generated in a specific commodity object information service system can establish an association relationship with the logistics order identifier, and the commodity object information service system and the logistics service provider system can be communicated, so that the logistics service provider can provide the state information of the specific package to the commodity object information service system, and accordingly, a user can query specific logistics state information when querying the trade order information through a client.

During the package transportation or distribution, some notification messages may be sent to the recipient user, and specific sending forms may be various. For example, when a specific package is picked up, the logistic service provider system may automatically push a notification message in the form of a short message or an email to the terminal device of the recipient user, where the notification message may include logistic order identification information such as the number of the express delivery of the specific package. Or when the package arrives at the delivery station and a specific delivery executor (referred to as a "delivery person") is allocated to perform delivery, a short message or an email may be pushed to notify, where the specific notification message may include information about a physical distribution order identification such as a express bill number, and may further include a mobile communication user identification such as a mobile phone number of the delivery person. In addition, a specific dispatcher may notify the user of the receiving party by making a call or sending a short message, etc. before the delivery is performed, or ask the user of the receiving party whether the receiving party is convenient to receive the goods, etc. In summary, before receiving a specific package, a user of a receiving party may receive notification messages in various manners, and specific channels of various notification messages may be different, but the notification messages generally include information related to a logistics, for example, a mobile communication user identifier such as a logistics order identifier, a mobile phone number of a dispatcher, or a mobile communication user identifier such as a logistics order+a mobile phone number of the dispatcher, etc. However, the information provided by the logistic service side does not include information related to a specific trade order or commodity, and after receiving a specific notification message, the user only knows that a package is sent to his/her hand, but does not know which commodity object of a specific order.

In the embodiment of the application, aiming at the scene, an implementation mode for quickly acquiring the transaction order related information related to the specific logistics related information is provided for a user. Specifically, after receiving the notification message, the user may copy the specific notification message content or information such as the mobile phone number of the dispatcher, and the copied information may be temporarily stored in a target storage area such as a "clipboard" provided by the terminal device operating system. Then, the client of the commodity object information service system can be entered, including starting the client, or calling the client from a background running state, entering a foreground running state, and the like. Correspondingly, the client can be started or switched from background operation to foreground operation as a target event, and under the triggering of the target event, the target storage area of the terminal equipment can be automatically detected, and the data which is executed with the copying or cutting operation recently can be extracted. The target storage area may include a storage area provided by an operating system, such as a "clipboard" for temporarily storing copied or clipped data.

S402: identifying the current data, and if the current data comprises information related to logistics, inquiring to obtain transaction order information corresponding to the information related to the logistics and the client-side associated user;

After detecting the current data in the clipboard, the client can identify the current data and judge whether the current data comprises logistics related information. As previously described, specific logistic related information may include: the short message system of the terminal device or the mail system receives the information of the physical distribution state sent by the physical distribution service provider, wherein the information of the physical distribution state includes the physical distribution order identification information, or in some cases, the information of the mobile communication user identification information such as the mobile phone number of the distributor may also exist in the information of the physical distribution order. Or the logistics related information may also include: the identification information of the delivery executor user received by the call system or the short message system of the terminal device may specifically include the name of the delivery executor user and/or the identification information of the mobile communication user, etc. That is, the specific information about the obtained logistics may be a logistics order identifier, identification information of the user of the delivery executor, or both.

After the logistics related information is automatically acquired, transaction order information corresponding to the logistics related information and the client-side associated user can be inquired and acquired. Specifically, during query, whether related information exists in a local cache of the terminal device or not can be queried, and if not, query can be initiated to a service end of the commodity object information service system.

After receiving the specific query request, the server can query an order information database in the commodity object information service system according to the logistics related information, and obtain transaction order information matched with the logistics related information. The order information database inside the commodity object information service system may generally include details of the order, including trade order identification, commodity object information, buyer and seller user information, corresponding logistics order identification, logistics status information, and the like. The logistics order identification can be recorded by a seller user or by a logistics service provider, and the logistics state information can be recorded by the logistics service provider. Therefore, under the condition that the related information such as the specific logistics order identification is known, the information of the transaction order matched with the information can be directly queried from the order information database in the system, then the order information is returned to the client, and the client provides the corresponding query result for the user.

However, in a specific implementation, specific logistics detail information of the logistics service provider may not be synchronously input into the commodity object information service system, but a certain delay exists between the two, so that the following two situations may occur: 1. a package is actually transported to a certain node, but the package is still at the last node in the information recorded in the commodity object information service system; 2. a package actually arrives at the delivery station and the delivery person is assigned to start delivery, but the information is not obtained in the database of the commodity object information system, and no record of relevant information such as the mobile phone number of the delivery person exists. The existence of the two conditions may make the physical distribution state information queried by the database inside the system inconsistent with the actual physical distribution state information; at this time, when the order information database in the system is used for inquiring, although specific transaction order information can be inquired according to the logistics order identification, more detailed or latest logistics state information cannot be provided for the user, and the requirement of the user cannot be met under the condition that the user has the requirement of obtaining the latest logistics state information. In addition, when the information in the clipboard only includes the mobile phone number information of the distributor, but does not include the logistics order identification information, the information of the corresponding trade order may not be queried from the order information database in the system.

For the possible situations, in the concrete implementation, after receiving the logistics related information submitted by the client, the server side can also use the access interface of the logistics service provider obtained in advance to initiate a query request to the logistics service provider system. If the logistics related information includes logistics order identification information, on one hand, transaction order information corresponding to the logistics order identification can be queried through an order information database in the system, on the other hand, the logistics order identification information can be sent to a logistics service provider system, and accordingly, the logistics service provider system can return logistics detail information corresponding to the logistics order identification, wherein the logistics detail information can include the latest logistics state information. In this way, after receiving the information, the server side can return the specific transaction order information and the latest logistics state information to the client side, so that the client side can return the transaction order information related to the specific logistics related information to the user and can provide the latest logistics state information.

In addition, if the logistics related information only comprises the mobile communication user identification information of the delivery executor user, the server side can firstly inquire in an order information database in the system, and if the result is inquired, the corresponding transaction order information can be directly returned to the client side; and if the query is not found, the query may be initiated to the logistics service provider system. It should be noted that, at this time, specific physical distribution order information is not known, and the same dispatcher may provide distribution services for multiple physical distribution orders at the same time, so a certain physical distribution order may not be uniquely located only according to mobile phone number information of a user of a distribution executor, and therefore, in this case, when a service end initiates a query request to a physical distribution service provider, a mobile communication user identifier such as a mobile phone number of a user associated with the client (i.e., a recipient user) may also be carried in the query request. Therefore, the logistics service provider can be uniquely positioned to one logistics order by combining the identification information such as the mobile phone number of the recipient user and the identification information such as the mobile phone number of the distributor, and can return the identification information of the logistics order to the service end. Thus, the server side can query an order information database in the system according to the identification of the logistics order, determine the corresponding trade order information, and then return the trade order information to the client side.

It should be noted that, in practical applications, the following situations may occur: a package is assigned to the dispatcher a to perform the dispatch, and the logistics service provider system may have pushed information such as the dispatcher's mobile phone number to the recipient user by sending a short message or email, etc. But then the logistics service provider system may reassign another dispatcher B to the package or dispatcher a hands over its dispatch task to dispatcher B to complete and make a change in the logistics service provider system so that a corresponding record is created in the logistics service provider system. But since the recipient user has already received the first notification message, it is still possible to initiate the query by copying the notification message. In this case, after the corresponding transaction order information is queried according to the information such as the logistics order identifier and the mobile phone number of the distributor a, the information such as the mobile phone number of the distributor B can also be returned to the client, so that the client can also provide the information to the receiver user.

In view of the above, if the logistics service provider system has synchronized the information of the redistributed distributor B to the order information database of the merchandise object information service system, the server side may obtain the relevant information about the distributor B directly by querying the database. If the synchronization is not completed, the server can be obtained by querying the logistics service provider system. In addition, if the information related to the logistics received by the server only includes the mobile phone number information of the dispatcher a, but does not include the logistics order identification information, and the logistics service provider has not synchronized the changed information such as the mobile phone number of the dispatcher B to the order information database in the system, the information such as the mobile phone number of the user of the receiving party and the information such as the mobile phone number of the dispatcher a can be sent to the logistics service provider system for inquiry, and the corresponding logistics order identification information can be inquired as long as the record of the dispatcher a allocated with the corresponding distribution task is not deleted or covered, and the logistics service provider system can also return the information of the dispatcher B to the server. Thus, after determining the trade order information according to the logistics order identification information, the server side can return the trade order information, the mobile phone number of the dispatcher B and other information to the client side, and the like.

In addition, in a specific implementation, there may be multiple logistics service providers, and if more detailed or updated information is required to be queried in the logistics service provider system in the case that the logistics related information in the shear plate includes logistics order information, it may determine which logistics service provider's order may be according to information such as coding rules of logistics order identification, and then send a query request to the logistics service provider. If the related information of the logistics only includes the identification of the users such as the dispatcher and the like, but does not include the identification information of the logistics order, the user may not be able to locate a certain logistics service provider at this time, so that a mode of sending a query request to a plurality of logistics service providers in a group may be adopted, after receiving a specific query request, the logistics service provider compares with the information in its own database, and if the matched information of the dispatcher is found, the information of the logistics order matched with the dispatcher is returned. Of course, at this time, the identification of the customer's associated buyer user may also be provided to the logistics service provider, so that the logistics service provider can only locate a certain logistics order.

S403: and providing target information according to the trade order information.

After the transaction order information returned by the server side is specifically received, the target information can be provided according to the transaction order information. Specifically, when the target information is provided, the target information can be displayed in a popup window or the like, or can be subjected to voice broadcasting or the like.

In a specific implementation, as described above, the client may further query and obtain the logistics detail information corresponding to the trade order, and at this time, the target information may be generated according to the trade order information and the logistics detail information. For example, as shown in fig. 5, specifically, the information of the commodity object, for example, the picture information, the title information, and the like of the commodity object may be extracted from the trade order, the latest physical distribution state information and/or the sender information may be extracted from the physical distribution detail information, and then the information of the commodity object, the latest physical distribution state information, and the sender information may be assembled to generate the information to be displayed. That is, after a user copies a notification message related to a commodity, a mobile phone number of a distributor, or the like, a client of the related commodity object information service system is opened, or is called from the background, a popup window may be popped up, in which information such as commodity object information in a transaction order related to the copied information, and commodity details, is displayed.

In summary, through the embodiment of the application, the client of the commodity object information service system can automatically detect the target storage area of the terminal equipment under the triggering of the target event, initiate inquiry according to the logistics related information contained in the target storage area, determine the corresponding transaction order information, and provide the inquiry result according to the transaction order information. In this way, from the perspective of the user, after receiving the notification message related to the information such as the logistics progress, or receiving the telephone notification dialed by the user such as the courier, the user can temporarily store the information such as the notification message content or the telephone number in a storage area such as a 'clipboard', and then trigger the information by starting or calling the client, so that the related information of the transaction order related to the information can be automatically obtained. It can be seen that in this way, the user is not required to open the order list page and compare it one by one, so that efficiency can be improved. In addition, for the commodity object information service system, the server access pressure caused in the successive comparison process can be reduced.

Example two

The second embodiment corresponds to the first embodiment, and from the perspective of the server, a method for providing order information is provided, and referring to fig. 6, the method specifically may include:

S601: the method comprises the steps that a server side of a commodity object information service system receives a query request submitted by a client side, wherein the query request comprises logistics related information, the logistics related information is obtained by the client side through detecting a target storage area of associated terminal equipment, and the target storage area is used for temporarily storing data subjected to copying or cutting operation;

S602: determining associated trade order information according to the logistics related information;

Specifically, when determining the associated transaction order information, an order information database provided by the commodity object information service system may be queried to determine the associated transaction order information, where the order information database includes logistics information provided by a logistics service provider.

If the logistics related information comprises logistics order identification information, a query request can be initiated to the logistics service provider system according to the logistics order identification information and a query interface provided by the logistics service provider system; and then, returning the latest state information of the logistics orders returned by the logistics service provider system to the client.

If the logistics related information only comprises the identification information of the delivery executor user; the order information database provided by the commodity object information service system can be queried according to the first identification information of the client-side associated user and the second identification information of the delivery executor user, and matched transaction order information is determined.

Or if the order information database provided by the commodity object information service system does not have matched transaction order information, a query request can be initiated to a logistics service provider system according to the first identification information of the client-side associated user and the second identification information of the delivery executor user; at this time, the order information database provided by the commodity object information service system can be queried according to the logistics bill identification information returned by the logistics service provider system, and transaction order information corresponding to the logistics bill identification information is determined.

In addition, if the distribution executor user is detected to be changed, third identification information of the changed distribution executor user can be obtained, and the third identification information is returned to the client.

S603: and returning the transaction order information to the client.

After specific trade order information is returned to the client, the client can output information, including presentation or voice prompt, and the like. The specific transaction order information may include specific associated commodity object information and the like, so that the information output by the client may also include information of the specific commodity object, so that a user can intuitively know which commodity object the currently received notification message or phone and the like is the logistics information related to.

For the undescribed parts in the second embodiment, reference may be made to the descriptions in the first embodiment, and the description is omitted here.

Corresponding to the first embodiment, the embodiment of the present application further provides an apparatus for providing order information, where the apparatus is applied to a client of a merchandise object information service system, referring to fig. 7, and the apparatus may specifically include:

A detection unit 701, configured to detect a target storage area of an associated terminal device and read data stored in the target storage area under the triggering of a target event; the target storage area is used for temporarily storing the data subjected to the copying or cutting operation;

A query unit 702, configured to identify the current data, and if the current data includes information related to a logistics, query and obtain transaction order information corresponding to the information related to the logistics;

a target information providing unit 703 for providing target information according to the trade order information.

In particular implementation, the target event includes that the client is started, or that the client is switched from a background operation to a foreground operation.

Wherein the logistics related information includes: and the short message system or the mail system of the terminal equipment receives the logistics state notification information sent by the logistics service provider, wherein the notification information comprises logistics order identification information.

Or the logistics related information comprises: the call system or the short message system of the terminal device receives the identification information of the user of the delivery executor, and the identification information of the user of the delivery executor comprises: the name of the user of the delivery executor and/or the identification information of the mobile communication user.

In specific implementation, the method may further include:

the logistics detail obtaining unit is used for inquiring and obtaining logistics detail information corresponding to the transaction order;

the target information providing unit may specifically be configured to: and generating target information according to the transaction order information and the logistics detail information.

Specifically, the target information providing unit may be configured to extract commodity object information from the trade order; and assembling the commodity object information and the logistics detail information to generate target information.

Wherein the logistics detail information includes: latest logistics status information and/or sender information.

Or the logistics detail information comprises: when the distribution executor user changes, the identification information of the distribution executor user after the change is displayed.

Specifically, the target information providing unit may be configured to: and displaying the target information in a popup window mode.

Correspondingly, the embodiment of the present application further provides an apparatus for providing order information, which is applied to a service end of a merchandise object information service system, referring to fig. 8, and the apparatus specifically may include:

A query request receiving unit 801, configured to receive a query request submitted by a client, where the query request includes logistics related information, where the logistics related information is obtained by the client by detecting a target storage area of an associated terminal device, where the target storage area is used to temporarily store data that is subjected to a copy or cut operation;

A trade order information determining unit 802, configured to determine associated trade order information according to the logistics related information;

And a trade order information returning unit 803 for returning the trade order information to the client.

Wherein the trade order information determining unit may specifically be configured to:

And inquiring an order information database provided by the commodity object information service system to determine related transaction order information, wherein the order information database comprises logistics information provided by a logistics service provider.

Specifically, the logistics related information comprises logistics order identification information;

The apparatus may further include:

the first query initiating unit is used for initiating a query request to the logistics service provider system according to the logistics order identification information and a query interface provided by the logistics service provider system;

And the information receiving unit is used for returning the latest state information of the logistics order returned by the logistics service provider system to the client.

If the logistics related information only comprises the identification information of the delivery executor user;

the trade order information determination unit may specifically be configured to:

and inquiring an order information database provided by a commodity object information service system according to the first identification information of the client-side associated user and the second identification information of the delivery executor user, and determining matched transaction order information.

In addition, the apparatus may further include:

a second query initiating unit, configured to initiate a query request to a logistics service provider system according to the first identification information of the client-side associated user and the second identification information of the delivery executor user if the order information database provided by the commodity object information service system does not have the matched transaction order information;

And inquiring an order information database provided by the commodity object information service system according to the logistics bill identification information returned by the logistics service provider system, and determining transaction order information corresponding to the logistics bill identification information.

In addition, the apparatus may further include:

and the third identification providing unit is used for acquiring third identification information of the changed delivery executor user if the delivery executor user is detected to be changed, and returning the third identification information to the client.

In addition, the embodiment of the application also provides electronic equipment, which comprises:

one or more processors; and

And providing target information according to the trade order information.

And an electronic device comprising:

one or more processors; and

Receiving a query request submitted by a client, wherein the query request comprises logistics related information, the logistics related information is obtained by the client through detecting a target storage area of associated terminal equipment, and the target storage area is used for temporarily storing data which is subjected to copying or cutting operation recently;

and returning the transaction order information to the client.

Fig. 9, among other things, illustrates an architecture of an electronic device, for example, device 900 may be a mobile phone, a computer, a digital broadcast terminal, a messaging device, a game console, a tablet device, a medical device, an exercise device, a personal digital assistant, an aircraft, and so forth.

Referring to fig. 9, device 900 may include one or more of the following components: a processing component 902, a memory 904, a power component 906, a multimedia component 908, an audio component 910, an input/output (I/O) interface 912, a sensor component 914, and a communication component 916.

The processing component 902 generally controls overall operation of the device 900, such as operations associated with display, telephone calls, data communications, camera operations, and recording operations. The processing element 902 may include one or more processors 920 to execute instructions to perform all or part of the steps of the methods provided by the disclosed subject matter. Further, the processing component 902 can include one or more modules that facilitate interaction between the processing component 902 and other components. For example, the processing component 902 can include a multimedia module to facilitate interaction between the multimedia component 908 and the processing component 902.

The memory 904 is configured to store various types of data to support operations at the device 900. Examples of such data include instructions for any application or method operating on device 900, contact data, phonebook data, messages, pictures, videos, and the like. The memory 904 may be implemented by any type of volatile or nonvolatile memory device or combination thereof, such as Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic or optical disk.

The power supply component 906 provides power to the various components of the device 900. Power supply components 906 may include a power management system, one or more power supplies, and other components associated with generating, managing, and distributing power for device 900.

The multimedia component 908 comprises a screen between the device 900 and the user that provides an output interface. In some embodiments, the screen may include a Liquid Crystal Display (LCD) and a Touch Panel (TP). If the screen includes a touch panel, the screen may be implemented as a touch screen to receive input signals from a user. The touch panel includes one or more touch sensors to sense touches, swipes, and gestures on the touch panel. The touch sensor may sense not only the boundary of a touch or sliding action, but also the duration and pressure associated with the touch or sliding operation. In some embodiments, the multimedia component 908 includes a front-facing camera and/or a rear-facing camera. The front-facing camera and/or the rear-facing camera may receive external multimedia data when the device 900 is in an operational mode, such as a shooting mode or a video mode. Each front camera and rear camera may be a fixed optical lens system or have focal length and optical zoom capabilities.

The audio component 910 is configured to output and/or input audio signals. For example, the audio component 910 includes a Microphone (MIC) configured to receive external audio signals when the device 900 is in an operational mode, such as a call mode, a recording mode, and a voice recognition mode. The received audio signals may be further stored in the memory 904 or transmitted via the communication component 916. In some embodiments, the audio component 910 further includes a speaker for outputting audio signals.

The I/O interface 912 provides an interface between the processing component 902 and peripheral interface modules, which may be keyboards, click wheels, buttons, etc. These buttons may include, but are not limited to: homepage button, volume button, start button, and lock button.

The sensor assembly 914 includes one or more sensors for providing status assessment of various aspects of the device 900. For example, the sensor assembly 914 may detect the on/off state of the device 900, the relative positioning of the components, such as the display and keypad of the device 900, the sensor assembly 914 may also detect the change in position of the device 900 or one component of the device 900, the presence or absence of user contact with the device 900, the orientation or acceleration/deceleration of the device 900, and the change in temperature of the device 900. The sensor assembly 914 may include a proximity sensor configured to detect the presence of nearby objects without any physical contact. The sensor assembly 914 may also include a light sensor, such as a CMOS or CCD image sensor, for use in imaging applications. In some embodiments, the sensor assembly 914 may also include an acceleration sensor, a gyroscopic sensor, a magnetic sensor, a pressure sensor, or a temperature sensor.

The communication component 916 is configured to facilitate communication between the device 900 and other devices, either wired or wireless. The device 900 may access a wireless network based on a communication standard, such as WiFi,2G, or 3G, or a combination thereof. In one exemplary embodiment, the communication part 916 receives a broadcast signal or broadcast-related information from an external broadcast management system via a broadcast channel. In an exemplary embodiment, the communication component 916 further includes a Near Field Communication (NFC) module to facilitate short range communication. For example, the NFC module may be implemented based on Radio Frequency Identification (RFID) technology, infrared data association (IrDA) technology, ultra Wideband (UWB) technology, bluetooth (BT) technology, and other technologies.

In an exemplary embodiment, the apparatus 900 may be implemented by one or more Application Specific Integrated Circuits (ASICs), digital Signal Processors (DSPs), digital Signal Processing Devices (DSPDs), programmable Logic Devices (PLDs), field Programmable Gate Arrays (FPGAs), controllers, microcontrollers, microprocessors, or other electronic elements for executing the methods described above.

In an exemplary embodiment, a non-transitory computer readable storage medium is also provided, such as a memory 904 including instructions executable by the processor 920 of the device 900 to perform the methods provided by the disclosed subject matter. For example, the non-transitory computer readable storage medium may be ROM, random Access Memory (RAM), CD-ROM, magnetic tape, floppy disk, optical data storage device, etc.

From the above description of embodiments, it will be apparent to those skilled in the art that the present application may be implemented in software plus a necessary general hardware platform. Based on such understanding, the technical solution of the present application may be embodied essentially or in a part contributing to the prior art in the form of a software product, which may be stored in a storage medium, such as a ROM/RAM, a magnetic disk, an optical disk, etc., including several instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the method described in the embodiments or some parts of the embodiments of the present application.

In this specification, each embodiment is described in a progressive manner, and identical and similar parts of each embodiment are all referred to each other, and each embodiment mainly describes differences from other embodiments. In particular, for a system or system embodiment, since it is substantially similar to a method embodiment, the description is relatively simple, with reference to the description of the method embodiment being made in part. The systems and system embodiments described above are merely illustrative, wherein the elements illustrated as separate elements may or may not be physically separate, and the elements shown as elements may or may not be physical elements, may be located in one place, or may be distributed over a plurality of network elements. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of this embodiment. Those of ordinary skill in the art will understand and implement the present invention without undue burden.

The method, the device and the electronic equipment for providing order information provided by the application are described in detail, and specific examples are applied to the description of the principle and the implementation mode of the application, and the description of the examples is only used for helping to understand the method and the core idea of the application; also, it is within the scope of the present application to be modified by those of ordinary skill in the art in light of the present teachings. In view of the foregoing, this description should not be construed as limiting the application.

Claims

1. A method of providing order information, comprising:

After a client of the commodity object information service system is started or evoked to be in a foreground running state under the triggering of a target event, detecting a target storage area of associated terminal equipment and reading data stored in the target storage area; the target storage area is used for temporarily storing data subjected to copy or cut operation, and the target event comprises: after receiving the logistics progress notification information, the telephone or the short message sent by the logistics service provider, the user performs copying or cutting operation on the notification information, the short message or the related telephone number; identifying the data, and if the data comprise information related to logistics, automatically triggering a query request so as to query and obtain transaction order information corresponding to the information related to the logistics by a server side of the commodity object information service system, and querying and obtaining corresponding logistics detail information by calling a related query interface of a logistics service provider;

And providing target information according to the transaction order information and the logistics detail query result, wherein the target information comprises information of a transaction order corresponding to data of the copy or cut operation, commodity information associated with the transaction order and corresponding logistics detail information.

2. The method of claim 1, wherein the step of determining the position of the substrate comprises,

The target event includes the client being started or the client being switched from a background operation to a foreground operation.

3. The method of claim 1, wherein the step of determining the position of the substrate comprises,

The logistics related information comprises: and the short message system or the mail system of the terminal equipment receives the logistics state notification information sent by the logistics service provider, wherein the notification information comprises logistics order identification information.

4. The method of claim 1, wherein the step of determining the position of the substrate comprises,

The logistics related information comprises: the call system or the short message system of the terminal device receives the identification information of the user of the delivery executor, and the identification information of the user of the delivery executor comprises: the name of the user of the delivery executor and/or the identification information of the mobile communication user.

5. The method as recited in claim 1, further comprising:

inquiring to obtain the logistics detail information corresponding to the transaction order;

the providing the target information according to the trade order information comprises the following steps:

And generating the target information according to the transaction order information and the logistics detail information.

6. The method of claim 5, wherein the step of determining the position of the probe is performed,

The generating target information according to the transaction order information and the logistics detail information comprises the following steps:

Extracting commodity object information from the trade order;

And assembling the commodity object information and the logistics detail information to generate the target information.

7. The method of claim 5, wherein the step of determining the position of the probe is performed,

The logistics detail information comprises: latest logistics status information and/or sender information.

8. The method of claim 5, wherein the step of determining the position of the probe is performed,

The logistics detail information comprises: when the distribution executor user changes, the identification information of the distribution executor user after the change is displayed.

9. The method of claim 1, wherein the step of determining the position of the substrate comprises,

The providing the target information includes:

And displaying the target information in a popup window mode.

10. A method of providing order information, comprising:

The server side of the commodity object information service system receives a query request submitted by a client side, wherein the query request comprises logistics related information, the logistics related information is obtained by detecting a target storage area of associated terminal equipment after the client side is started or evoked to be in a foreground running state under the triggering of a target event, the target storage area is used for temporarily storing data for executing copying or cutting operation, and the target event comprises: after receiving the logistics progress notification information, the telephone or the short message sent by the logistics service provider, the user performs copying or cutting operation on the notification information, the short message or the related telephone number;

Determining associated transaction order information according to the logistics related information, and inquiring to obtain corresponding logistics detail information by calling a related inquiry interface of a logistics service provider;

and returning the transaction order information and the logistics detail query result to the client so as to provide target information for the client, wherein the target information comprises information of a transaction order corresponding to data subjected to copying or cutting operation, commodity information associated with the transaction order and corresponding logistics detail information.

11. The method of claim 10, wherein the step of determining the position of the first electrode is performed,

The determining associated trade order information includes:

12. The method of claim 11, wherein the step of determining the position of the probe is performed,

The logistics related information comprises logistics order identification information;

The method further comprises the steps of:

according to the logistics order identification information and a query interface provided by a logistics service provider system, a query request is initiated to the logistics service provider system;

And returning the latest state information of the logistics order returned by the logistics service provider system to the client.

13. The method of claim 10, wherein the step of providing the first layer comprises,

The logistics related information only comprises identification information of the delivery executor user;

The determining associated trade order information includes:

14. The method as recited in claim 13, further comprising:

If the order information database provided by the commodity object information service system does not have the matched transaction order information, a query request is initiated to a logistics service provider system according to the first identification information of the client-side associated user and the second identification information of the delivery executor user;

The determining associated trade order information includes:

15. The method of claim 14, wherein the step of providing the first information comprises,

If the user of the delivery executor is detected to be changed, third identification information of the changed user of the delivery executor is obtained, and the third identification information is returned to the client.

16. An apparatus for providing order information, applied to a client of a merchandise object information service system, comprising:

The detection unit is used for detecting a target storage area of the associated terminal equipment after being started or aroused to be in a foreground running state under the triggering of a target event and reading data stored in the target storage area; the target storage area is used for temporarily storing data subjected to copy or cut operation, and the target event comprises: after receiving the logistics progress notification information, the telephone or the short message sent by the logistics service provider, the user performs copying or cutting operation on the notification information, the short message or the related telephone number;

The inquiry unit is used for identifying the data, and if the data comprise information related to logistics, automatically triggering an inquiry request so as to inquire and acquire transaction order information corresponding to the information related to the logistics by a server side of the commodity object information service system, and acquiring corresponding logistics detail information by calling a related inquiry interface of a logistics service provider;

And the target information providing unit is used for providing target information according to the transaction order information and the logistics detail query result, wherein the target information comprises information of a transaction order corresponding to data subjected to copying or cutting operation, commodity information associated with the transaction order and corresponding logistics detail information.

17. An apparatus for providing order information, which is applied to a service end of a commodity object information service system, comprising:

The query request receiving unit is configured to receive a query request submitted by a client, where the query request includes logistics related information, where the logistics related information is obtained by detecting a target storage area of an associated terminal device after the client is started or evoked to a foreground running state under the triggering of a target event, where the target storage area is used to temporarily store data of a copy or cut operation, and the target event includes: after receiving the logistics progress notification information, the telephone or the short message sent by the logistics service provider, the user performs copying or cutting operation on the notification information, the short message or the related telephone number;

the transaction order information determining unit is used for determining associated transaction order information according to the logistics related information, and inquiring to obtain corresponding logistics detail information by calling a related inquiry interface of a logistics service provider;

and the transaction order information returning unit is used for returning the transaction order information and the logistics detail query result to the client so as to provide target information for the client, wherein the target information comprises information of a transaction order corresponding to data subjected to copying or cutting operation, commodity information associated with the transaction order and corresponding logistics detail information.

18. An electronic device, comprising:

one or more processors; and

After being started or aroused to be in a foreground running state under the triggering of a target event, detecting a target storage area of associated terminal equipment and reading data stored in the target storage area; the target storage area is used for temporarily storing data subjected to copy or cut operation, and the target event comprises: after receiving the logistics progress notification information, the telephone or the short message sent by the logistics service provider, the user performs copying or cutting operation on the notification information, the short message or the related telephone number;

Identifying current data, and if the current data comprises information related to logistics, automatically triggering a query request so as to obtain transaction order information corresponding to the information related to the logistics by querying a service end of a commodity object information service system, and obtaining corresponding logistics detail information by querying by invoking a related query interface of a logistics service provider;

19. The electronic device of claim 18, wherein the electronic device comprises a memory device,

The program instructions are further for performing the method of any of claims 2 to 9.

20. An electronic device, comprising:

one or more processors; and

receiving a query request submitted by a client, wherein the query request comprises logistics related information, the logistics related information is obtained by detecting a target storage area of associated terminal equipment after the client is started or evoked to be in a foreground running state under the triggering of a target event, the target storage area is used for temporarily storing data subjected to copy or cut operation, and the target event comprises: after receiving the logistics progress notification information, the telephone or the short message sent by the logistics service provider, the user performs copying or cutting operation on the notification information, the short message or the related telephone number;

21. The electronic device of claim 20, wherein the electronic device comprises a memory device,

The program instructions are further for performing the method of any of claims 11 to 15.