CN111695812A - Standard template management method in property management - Google Patents
Standard template management method in property management Download PDFInfo
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- CN111695812A CN111695812A CN202010533922.4A CN202010533922A CN111695812A CN 111695812 A CN111695812 A CN 111695812A CN 202010533922 A CN202010533922 A CN 202010533922A CN 111695812 A CN111695812 A CN 111695812A
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- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
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Abstract
The invention belongs to the technical field of property online management, and discloses a standard template management method in property management, which comprises the following steps: in the standard template, adding an object in an object standard library, determining a service type corresponding to the service level of the added object, and determining description information of the added object, wherein the description information comprises the name of the object, the execution priority and the execution completion duration; the service standard of the newly added object comprises a target to be achieved, an execution step and an execution result which need to be executed when the object is executed; adding the operation standard of the object, wherein the operation standard comprises a normative requirement and a reference standard; setting the frequency of the newly added object, wherein the execution frequency of the object is set so as to distinguish the execution frequency of the frequency information; setting the risk of the newly added object, and setting the triggering condition of the risk triggered when the object is executed. The invention realizes the standard template capable of providing event management, and greatly improves the accuracy and the integrity of execution.
Description
Technical Field
The invention belongs to the technical field of property online management, and particularly relates to a standard template management method in property management.
Background
The property management relates to the aspects of water, electricity, gas, security, sanitary environment and the like in a property range, in a large residential area, the requirement on the property management is high, so that much manpower is required to be invested for completing the management of single events, the management of the single events generally adopts the traditional human-to-human management, communication tools comprise telephone communication, in-place communication and other traditional modes, and then in the operation management process, the problems of untimely information feedback, asymmetric information and the like can occur, so that the management effect of the property management on the single events can be influenced, the dynamic information of the events can not be updated in time, the process is uncontrollable, the high requirement target of the property management can not be reached, and the requirement of an owner on the management capability of the residential area can not be met. For different events, there is no uniform standard template in management, so that there is no uniform standard for event management in different types of events, resulting in poor execution or high execution randomness, which cannot meet the level requirement of property management.
Disclosure of Invention
The embodiment of the invention aims to provide a standard template management method in property management, which can provide a standard template for event management and greatly improve the accuracy and the integrity of execution.
The embodiment of the invention is realized as follows:
a standard template management method in property management comprises the following steps:
in the standard template, adding an object in an object standard library, determining a service type corresponding to the service level of the added object, and determining description information of the added object, wherein the description information comprises the name of the object, the execution priority and the execution completion duration;
the service standard of the newly added object comprises a target to be achieved, an execution step and an execution result which need to be executed when the object is executed;
adding the operation standard of the object, wherein the operation standard comprises a normative requirement and a reference standard;
setting the frequency of the newly added object, wherein the execution frequency of the object is set so as to distinguish the execution frequency of the frequency information;
setting the risk of a newly added object, and setting the triggering condition of the risk triggered when the object is executed;
and if the subordinate objects need to be created, repeating the process to create the subordinate objects of the newly-added objects.
According to the embodiment of the invention, the object basic information, the service standard information, the operation standard information, the frequency, the risk setting and the like are introduced into the standard template, so that the standard template is provided in the event management process, the key information is created to form a uniform standard, the execution can be carried out according to the standard template during the execution, the event management execution process is more accurate, the execution direction is more purposeful, and an executor can refer to the service standard information and the operation standard information during the execution, so that the target, the execution direction and the general execution rule which are required to be achieved by the execution can be better obtained, the execution difficulty of the event is reduced, meanwhile, the later checking link of property management is more simplified, the investment cost of human resources is reduced, and the management efficiency is improved.
Drawings
FIG. 1 is a flowchart of a standard template management method in property management according to the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
The following detailed description of specific implementations of the present invention is provided in conjunction with specific embodiments:
the invention relates to a standard template management method in property management, which comprises the following steps:
in the standard template, adding an object in an object standard library, determining a service type corresponding to the service level of the added object, and determining description information of the added object, wherein the description information comprises the name of the object, the execution priority and the execution completion duration; in the step, the object is mainly defined, the name, the execution priority level and the common completion working hour of the object are clarified, and the object is described, so that the subject content of the object is richer and is necessary information;
the service standard of the newly added object comprises a target to be achieved, an execution step and an execution result which need to be executed when the object is executed; the service standard is generally a preset standard in property management, plays a role in guiding service, mainly comprises a service target, service steps and a service result, and can define the range of the service standard;
adding the operation standard of the object, wherein the operation standard comprises a normative requirement and a reference standard; the operation standard mainly aims at the operation requirement of an operation layer, generally comprises the specification of the operation and the industry standard referred by the operation, so that the operation can be more clear and well documented when being guided;
setting the frequency of the newly added object, wherein the execution frequency of the object is set so as to distinguish the execution frequency of the frequency information; the executed frequency can express the importance degree and the regularity of the object, the object with high frequency is required to be executed regularly and belongs to daily routine execution, and the object with low frequency is required to be executed regularly and belongs to execution according to the requirement;
setting the risk of the newly added object, and setting the triggering condition of the risk triggered when the object is executed. Because most of events in the property management have risk assessment, the risk of the object is set in advance, the triggering condition of the risk is set, the risk and the object are bound in advance, and when the risk and the object are executed, the corresponding risk can be avoided, and the predictability of the execution of the object is ensured.
And if the subordinate objects need to be created, repeating the process to create the subordinate objects of the newly-added objects. The subordinate objects further subdivide the newly added objects, so that the refinement of the event is more complete.
In the invention, the objects can be events in the aspects of water and electricity maintenance, security and protection projects and sanitary treatment, different events have different specific contents to be defined, so that the same object is defined in the object standard library and related information associated with the same object is bound, so that a standard template can be called when a specific event is treated, the treatment time of the specific event is saved, and necessary reference is provided for the treatment of the specific event, thereby being beneficial to improving the efficiency of the event treatment, ensuring the treatment result of the event treatment to be more reasonable, and ensuring the level of property management.
As shown in fig. 1, it is a flowchart of a standard template management method in property management according to the present invention, and the detailed method is as follows:
the newly added object template adds an object filling object in an object standard library, wherein the service level is the service type corresponding to the object.
The newly added service standard mainly refers to a specified object service type and makes some detailed description, wherein the service type can only select the service type owned by the object, and the alarm level mainly refers to the processing of response when a problem occurs.
And adding an operation standard, wherein the operation standard is a standard which provides a unity for later appointed operation plans and tasks, and is mainly a standard for some normative requirements and reference standards for operation tasks.
The new frequency setting mainly sets the execution frequency of the object, and the frequency also distinguishes the frequency information of key points and non-key points.
And (4) newly adding risk setting, wherein the risk setting is mainly aiming at the trigger condition setting of the risk triggered by the object in the task executing process.
According to the embodiment of the invention, the object basic information, the service standard information, the operation standard information, the frequency, the risk setting and the like are introduced into the standard template, so that the standard template is provided in the event management process, the key information is created to form a uniform standard, the execution can be carried out according to the standard template during the execution, the event management execution process is more accurate, the execution direction is more purposeful, and an executor can refer to the service standard information and the operation standard information during the execution, so that the target, the execution direction and the general execution rule which are required to be achieved by the execution can be better obtained, the execution difficulty of the event is reduced, meanwhile, the later checking link of property management is more simplified, the investment cost of human resources is reduced, and the management efficiency is improved.
The above description is only exemplary of the present invention and should not be taken as limiting the invention, as any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims (1)
1. A standard template management method in property management is characterized by comprising the following steps:
in the standard template, adding an object in an object standard library, determining a service type corresponding to the service level of the added object, and determining description information of the added object, wherein the description information comprises the name of the object, the execution priority and the execution completion duration;
the service standard of the newly added object comprises a target to be achieved, an execution step and an execution result which need to be executed when the object is executed;
adding the operation standard of the object, wherein the operation standard comprises a normative requirement and a reference standard;
setting the frequency of the newly added object, wherein the execution frequency of the object is set so as to distinguish the execution frequency of the frequency information;
setting the risk of a newly added object, and setting the triggering condition of the risk triggered when the object is executed;
and if the subordinate objects need to be created, repeating the process to create the subordinate objects of the newly-added objects.
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| CN202010533922.4A CN111695812A (en) | 2020-06-11 | 2020-06-11 | Standard template management method in property management |
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| CN202010533922.4A CN111695812A (en) | 2020-06-11 | 2020-06-11 | Standard template management method in property management |
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Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109997126A (en) * | 2016-11-27 | 2019-07-09 | 亚马逊科技公司 | Event-driven is extracted, transformation, loads (ETL) processing |
| CN110443464A (en) * | 2019-07-12 | 2019-11-12 | 中航物业管理有限公司 | A kind of property risk management and control basis setting method of wisdom property plateform system |
| CN110443462A (en) * | 2019-07-12 | 2019-11-12 | 中航物业管理有限公司 | A kind of property risk implementation management-control method of wisdom property plateform system |
| CN110580567A (en) * | 2019-07-12 | 2019-12-17 | 中航物业管理有限公司 | Intelligent property mobile operation management method |
| CN110852716A (en) * | 2019-11-09 | 2020-02-28 | 南通文钱信息科技有限公司 | Property operation management method |
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2020
- 2020-06-11 CN CN202010533922.4A patent/CN111695812A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109997126A (en) * | 2016-11-27 | 2019-07-09 | 亚马逊科技公司 | Event-driven is extracted, transformation, loads (ETL) processing |
| CN110443464A (en) * | 2019-07-12 | 2019-11-12 | 中航物业管理有限公司 | A kind of property risk management and control basis setting method of wisdom property plateform system |
| CN110443462A (en) * | 2019-07-12 | 2019-11-12 | 中航物业管理有限公司 | A kind of property risk implementation management-control method of wisdom property plateform system |
| CN110580567A (en) * | 2019-07-12 | 2019-12-17 | 中航物业管理有限公司 | Intelligent property mobile operation management method |
| CN110852716A (en) * | 2019-11-09 | 2020-02-28 | 南通文钱信息科技有限公司 | Property operation management method |
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Application publication date: 20200922 |