CN111445194B - Method, device, equipment and storage medium for notifying express mail - Google Patents
Method, device, equipment and storage medium for notifying express mail Download PDFInfo
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- CN111445194B CN111445194B CN202010287259.4A CN202010287259A CN111445194B CN 111445194 B CN111445194 B CN 111445194B CN 202010287259 A CN202010287259 A CN 202010287259A CN 111445194 B CN111445194 B CN 111445194B
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Abstract
The invention relates to the field of logistics management and discloses a method, a device, equipment and a storage medium for notifying a express mail. The method for notifying the express mail comprises the following steps: scanning and identifying express mail bar codes to obtain corresponding waybill numbers; determining a express mail company corresponding to the express mail and a freight bill database corresponding to the express mail company according to the freight bill number, and generating the collection point database entering information corresponding to the express mail; according to the bill number, searching the bill database to obtain a mobile phone number of a receiver corresponding to the express mail, searching a historical mobile phone number record in the bill database by taking the mobile phone number of the receiver as a keyword, and outputting a search result; and if the search result is empty, determining that the receiver is the first pickup, and initiating a voice call based on the mobile phone number of the receiver to inform the receiver of the pickup. Through carrying out telephone reminding on the addressees who get the express mail for the first time at the substitute receiving point, the customer is efficiently inquired about the self-lifting wish, the workload of the service staff is reduced, and the express mail distribution efficiency is improved.
Description
Technical Field
The present invention relates to the field of logistics management, and in particular, to a method, an apparatus, a device, and a storage medium for notifying a express mail.
Background
With the rapid development of the logistics industry, the business volume of express delivery is also larger and larger, and up to now, 600 hundred million parts across the land are broken through. Many logistics adopt the mode of substituting for receiving the point to send the express mail at the end, and when scanning the express mail and warehousing, the addressee is generally reminded to take the express mail through text short messages or WeChat public numbers, small programs and the like, and after receiving the short messages and WeChat messages, clients only need to substitute for receiving the point or express cabinet to take the express mail.
However, when the express of the customer arrives for the first time, only text short messages and WeChat messages are sent, and dialing telephone notification is not adopted, so that customer complaints are easily caused, meanwhile, the fact that the workflow enterprise uses the intelligent express box to deliver the express should be informed that addressees agree, if the mobile phone number corresponding to each express is required to be communicated, huge time cost is caused for a service staff, and the work efficiency of the service staff is reduced.
Disclosure of Invention
The invention mainly aims to solve the technical problem that the efficiency of notifying a customer to take a part by a service staff is low.
The first aspect of the present invention provides a method for notifying a cache, including:
scanning and identifying express mail bar codes to obtain corresponding waybill numbers;
determining a express mail company corresponding to the express mail and a express mail database corresponding to the express mail company according to the express mail number, and generating the information of the receiving point corresponding to the express mail in the database;
according to the bill number, searching the bill database to obtain a mobile phone number of a receiver corresponding to the express mail, searching a historical mobile phone number record in the bill database by taking the mobile phone number of the receiver as a keyword, and outputting a search result;
and if the search result is empty, determining that the receiver is the first pickup, and initiating a voice call based on the mobile phone number of the receiver to inform the receiver of the pickup.
Optionally, in a first implementation manner of the first aspect of the present invention, determining, according to the waybill number, a express company corresponding to the express and a waybill database corresponding to the express company, and generating the collection point database entry information corresponding to the express includes:
determining the name of the corresponding express company according to the bill number and a preset bill number identification rule;
determining a waybill database corresponding to the express company according to the name of the express company;
And generating the collection point warehouse-in information corresponding to the express mail according to the express mail number and the logistics information of the express mail in the express mail database.
Optionally, in a second implementation manner of the first aspect of the present invention, after the generating the collection point database entry information corresponding to the express mail according to the express mail number and the logistics information of the express mail in the express mail database, the method further includes:
and forwarding the collection point database entering information to the waybill information database to serve as signing information corresponding to the express.
Optionally, in a third implementation manner of the first aspect of the present invention, after retrieving the waybill database according to the waybill number, obtaining a mobile phone number of a receiver corresponding to the express mail, retrieving a history mobile phone number record in the waybill database by using the mobile phone number of the receiver as a keyword, and outputting a retrieval result, the method further includes:
if the search result is not empty, determining that the receiver is not the first pickup;
generating a corresponding short message based on preset collecting point information, wherein the collecting point information comprises a collecting point address and a collecting point name;
the mobile phone number of the addressee and the short message are sent to a preset short message notification platform, and a calling request is initiated;
And calling the short message notification platform based on the calling request to send the short message to the mobile phone of the addressee according to the mobile phone number of the addressee so as to notify the addressee of the pickup.
Optionally, in a fourth implementation manner of the first aspect of the present invention, if the search result is null, determining that the recipient is the first pickup, and initiating a voice call based on the mobile phone number of the recipient to notify the recipient that the recipient is the pickup includes:
if the search result is empty, determining that the receiver is the first piece taking;
the mobile phone number of the receiver and the information of the substitute receiving point are sent to a preset cloud call platform and a call request is initiated;
and calling the cloud call platform based on the calling request to generate a voice call operation according to the collection point information and initiating a voice call to the mobile phone number of the receiver so as to inform the pickup.
Optionally, in a fifth implementation manner of the first aspect of the present invention, after the calling the cloud call platform based on the call request to generate a voice call according to the point of origin information and initiate a voice call to the mobile phone number of the recipient to notify the pickup, the method further includes:
based on the collection point address and the collection point name, generating a short message corresponding to the collection point for the addressee to take the piece by himself;
The mobile phone number of the addressee and the short message are sent to a preset short message notification platform, and a calling request is initiated;
and calling the short message notification platform based on the calling request to send the short message to the mobile phone of the addressee so as to notify the addressee of the delivery.
Optionally, in a sixth implementation manner of the first aspect of the present invention, after the calling the sms notification platform based on the call request to send the sms message to the mobile phone of the recipient according to the mobile phone number of the recipient to notify the recipient to get a call, the method further includes:
judging whether the WeChat account number bound with the receiver mobile phone number pays attention to the public number of the express company or not;
if the WeChat account number has the public number focusing on the express company, generating a WeChat message corresponding to the substitute receipt based on the substitute receipt address and the substitute receipt name;
and sending the WeChat message to the WeChat account number so as to enable the recipient to take the WeChat.
A second aspect of the present invention provides a device for notifying a cache, including:
the single number acquisition module is used for scanning and identifying the express mail bar codes to obtain corresponding waybill numbers;
the information generation module is used for determining a express mail company corresponding to the express mail and a freight bill database corresponding to the express mail company according to the freight bill number and generating the collection point database entering information corresponding to the express mail;
The retrieval module is used for retrieving the waybill database according to the waybill number to obtain a receiver mobile phone number corresponding to the express mail, retrieving a historical mobile phone number record in the waybill database by taking the receiver mobile phone number as a keyword, and outputting a retrieval result;
and the voice notification module is used for determining that the receiver is the first pickup when the search result is empty, and initiating a voice call based on the mobile phone number of the receiver so as to notify the receiver of the pickup.
Optionally, in a first implementation manner of the second aspect of the present invention, the information generating module includes:
the name determining unit is used for determining the name of the corresponding express company according to the waybill number and a preset waybill number identification rule;
the database determining unit is used for determining a waybill database corresponding to the express company according to the name of the express company;
and the warehouse-in information unit is used for generating the warehouse-in information of the collecting point corresponding to the express according to the express number and the logistics information of the express in the express database.
Optionally, in a second implementation manner of the second aspect of the present invention, the device for notifying a cache further includes:
And the express mail signing module is used for forwarding the collection point database entering information to the waybill information database to be used as signing information corresponding to the express mail.
Optionally, in a third implementation manner of the second aspect of the present invention, the device for notifying a quick-ware is further including:
the short message notification module is used for determining that the receiver is not the first piece taking if the search result is not empty; generating a corresponding short message based on preset collecting point information, wherein the collecting point information comprises a collecting point address and a collecting point name; the mobile phone number of the addressee and the short message are sent to a preset short message notification platform, and a calling request is initiated; and calling the short message notification platform based on the calling request to send the short message to the mobile phone of the addressee according to the mobile phone number of the addressee so as to notify the addressee of the pickup.
Optionally, in a fourth implementation manner of the second aspect of the present invention, the device for notifying a cache further includes:
the voice notification module is used for determining that the receiver is the first piece taking if the search result is empty; the mobile phone number of the receiver and the information of the substitute receiving point are sent to a preset cloud call platform and a call request is initiated; and calling the cloud call platform based on the calling request to generate a voice call operation according to the collection point information and initiating a voice call to the mobile phone number of the receiver so as to inform the pickup.
Optionally, in a fifth implementation manner of the second aspect of the present invention, the device for notifying a quick-ware further includes:
the WeChat notification module is used for judging whether the WeChat account number bound by the receiver mobile phone number pays attention to the public number of the express company; if the WeChat account number has the public number focusing on the express company, generating a WeChat message corresponding to the substitute receipt based on the substitute receipt address and the substitute receipt name; and sending the WeChat message to the WeChat account number so as to enable the recipient to take the WeChat.
A third aspect of the present invention provides a express mail retrieval notification apparatus, comprising: a memory and at least one processor, the memory having instructions stored therein, the memory and the at least one processor being interconnected by a line; the at least one processor invokes the instructions in the memory to cause the cache notification device to perform the cache notification method described above.
A fourth aspect of the present invention provides a computer-readable storage medium having instructions stored therein that, when executed on a computer, cause the computer to perform the above-described method of notifying a cache.
According to the technical scheme provided by the invention, the express mail bar codes are scanned and identified firstly to obtain the corresponding waybill numbers, the express mail companies corresponding to the express mail and the waybill databases corresponding to the express mail companies are determined according to the waybill numbers, and the collection point database corresponding to the express mail is generated to be used as the signing information for updating the data, so that the judgment signing operation of the collection point staff on each express mail is not needed, the warehousing and signing operation are unified by the server, and the processing rate of the express mail is improved. In addition, according to the bill number, searching a bill database to obtain a mobile phone number of a receiver corresponding to the express mail, and using the mobile phone number of the receiver as a key word, searching a historical mobile phone number record in the bill database, and outputting a search result; if the search result is empty, determining that the receiver is the first pickup, initiating a voice call based on the mobile phone number of the receiver to inform the receiver of the pickup, and carrying out telephone reminding and short message reminding on the receiver of the first pickup at the receiving substitute point, so that the client can be efficiently inquired about the self-lifting wish, thereby reducing the workload of a salesman and improving the delivery efficiency of the express.
Drawings
FIG. 1 is a diagram illustrating a first embodiment of a method for notifying a cache according to an embodiment of the present invention;
FIG. 2 is a diagram illustrating a second embodiment of a method for notifying a cache according to an embodiment of the present invention;
FIG. 3 is a diagram illustrating a third embodiment of a method for notifying a cache according to an embodiment of the present invention;
FIG. 4 is a diagram illustrating a fourth embodiment of a method for notifying a cache according to an embodiment of the present invention;
FIG. 5 is a diagram illustrating an embodiment of a device for notifying a cache according to an embodiment of the present invention;
FIG. 6 is a diagram of a device for notifying a cache according to another embodiment of the present invention;
FIG. 7 is a diagram illustrating an embodiment of a cache notification apparatus according to an embodiment of the present invention.
Detailed Description
The embodiment of the invention provides a method, a device, equipment and a storage medium for notifying a express mail, which are characterized in that in the technical scheme provided by the invention, express mail bar codes are scanned and identified firstly, corresponding express mail numbers are obtained, express mail companies corresponding to express mail companies and a freight bill database corresponding to the express mail companies are determined according to the express mail numbers, and the collection point database information corresponding to the express mail is generated for updating data serving as signing information, so that the signing operation is not required to be judged by a person replacing a receiving point, the warehousing and signing operation are unified by a server, and the processing rate of the express mail is improved. In addition, according to the bill number, searching a bill database to obtain a mobile phone number of a receiver corresponding to the express mail, and using the mobile phone number of the receiver as a key word, searching a historical mobile phone number record in the bill database, and outputting a search result; if the search result is empty, determining that the receiver is the first pickup, initiating a voice call based on the mobile phone number of the receiver to inform the receiver of the pickup, and carrying out telephone reminding and short message reminding on the receiver of the first pickup at the receiving substitute point, so that the client can be efficiently inquired about the self-lifting wish, thereby reducing the workload of a salesman and improving the delivery efficiency of the express.
The terms "first," "second," "third," "fourth" and the like in the description and in the claims and in the above drawings, if any, are used for distinguishing between similar objects and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used may be interchanged where appropriate such that the embodiments described herein may be implemented in other sequences than those illustrated or otherwise described herein. Furthermore, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed or inherent to such process, method, article, or apparatus.
For easy understanding, the following describes a specific flow of an embodiment of the present invention, referring to fig. 1, and a first embodiment of a method for notifying a cache in an embodiment of the present invention includes:
101. scanning and identifying express mail bar codes to obtain corresponding waybill numbers;
it can be understood that the execution body of the present invention may be a device for notifying a cache, and may also be a terminal or a server, which is not limited herein. The embodiment of the invention is described by taking a server as an execution main body as an example.
In practical application, at the head end of commodity circulation process, in the in-process of generating express delivery face list, can pass through equipment, express mail bar code or two-dimensional code is generated at the server end based on the fortune single number of express mail, prints this express mail bar code on express delivery face list directly, and the receiving point staff passes through the express delivery face list on the mobile device scanning express mail, can obtain the express mail bar code and receive the back at the addressee, and this express mail bar code will become invalid.
In practical application, the identification of the express barcode acquisition information can be used for a ZBar code analyzer, ZBar is an open source library and is used for scanning and reading two-dimensional codes and barcodes, corresponding development environments can be directly downloaded, after the barcode characteristic areas on express delivery face sheets are identified through scanning equipment, the images of the express barcodes are intercepted, the barcode images are directly sent to the ZBar for analysis, the waybill numbers contained in the barcodes are obtained, identification and reading of the waybill numbers are achieved, the use is very convenient, in addition, the identification of the express barcodes can be realized by other barcode analysis tools, and the invention is not limited.
In practical application, the order number of the express mail can be obtained by analyzing the express mail bar code, and when the express mail bar code cannot be analyzed, the order number is obtained by calling a preset order input system for manual input of a service person.
102. Determining a express mail company corresponding to the express mail and a express mail database corresponding to the express mail company according to the express mail number, and generating the information of the receiving point corresponding to the express mail in the database;
in this embodiment, the server is previously connected in communication with ports of the waybill databases of the plurality of express companies. As the bill number of each company has a certain numbering rule, the numbering rules are stored in the server as bill number identification rules. When the waybill numbers are acquired, the server judges the names of the express companies corresponding to the waybill numbers according to the preset waybill number identification rules, and then determines the waybill database and the ports thereof corresponding to the express according to the names of the express companies.
Because the express mail information in the freight bill database takes the freight bill number as a key value, the server sends the acquired freight bill number to the freight bill database through a port of the freight bill database, the freight bill database is matched with a plurality of pieces of logistics information in the freight bill database by adopting a key-value method, so that corresponding express mail logistics information is determined, and then the collection point warehouse entry information corresponding to the express mail is generated according to the express mail inflow information.
103. According to the bill number, searching the bill database to obtain a mobile phone number of a receiver corresponding to the express mail, searching a historical mobile phone number record in the bill database by taking the mobile phone number of the receiver as a keyword, and outputting a search result;
In the step, based on the preset identification rule of the bill number, the express company corresponding to the bill number can be automatically identified, after the express company corresponding to the bill number is identified, a query interface corresponding to the express company is called again to query the mobile phone number of the receiver corresponding to the bill number, and in practical application, the bill number identification rule can also be obtained by statistics through data input by a system during the past period of the user, and the method is not limited in the invention.
In this step, after the mobile phone number is obtained through the query interface corresponding to the express company, there is a step of judging whether the mobile phone number is a plaintext mobile phone, because it is now that many express companies perform personal privacy protection on clients, when the mobile phone number is obtained through the express company, the obtained mobile phone number may not be a plaintext mobile phone, for example 138, and 88, at this time, it is required to judge whether the mobile phone number is a plaintext mobile phone number, when the mobile phone number is a plaintext mobile phone number, the mobile phone number is directly taken as a receiver mobile phone number, when the mobile phone number is not a plaintext mobile phone number, it is required to determine an e-commerce platform corresponding to the express number according to a preset freight number identification rule, and call an information obtaining interface of the e-commerce platform, and the server performs communication connection with an information obtaining library of the e-commerce platform based on the information obtaining interface, for example, a certain e-commerce platform starts with 46, a certain e-commerce platform starts with 37,38,39, 43, a certain e-commerce platform starts with 34,35,42, when the mobile phone number is a plaintext mobile phone number is not a plaintext mobile phone number, when the mobile phone number is a corresponding to be a plaintext mobile phone number, if the mobile phone number is not a mobile phone number is required to be input, it is required to be manually input to the receiver mobile phone number, and if the mobile phone number is required to be retrieved, and the mobile phone number is required to be manually input to the receiver number.
In this step, after the express delivery receiving point obtains the receiving point database information of the express delivery and notifies the receiver to the receiving point database for picking up the express delivery, the personal information of the receiver is stored in a user platform of the express delivery company, and the user platform classifies each receiving point database to prevent confusion between the two receiving points, wherein the personal information includes the receiving address, the mobile phone number and the like of the receiver. After the mobile phone number of the addressee is obtained, the mobile phone number of the addressee is used as a keyword to search, in practical application, the time length of the historical mobile phone record in the waybill database can be limited, for example, after a certain mobile phone number of the addressee is stored in a certain point-of-delivery class in the waybill database, when the storage time length of the mobile phone number in the point-of-delivery class exceeds a preset time length, for example, 3 months, the waybill database can delete the mobile phone number of the addressee in the point-of-delivery class, or skip the historical mobile phone record with the storage time length exceeding the preset time length in the process of searching the historical mobile phone number record in the waybill database by using the mobile phone number of the addressee as a keyword, so that the voice call request is carried out again for the addressee who does not carry out the voice call request for a long time, and the probability of carrying out the customer complaint is reduced.
104. And if the search result is empty, determining that the receiver is the first pickup, and initiating a voice call based on the mobile phone number of the receiver to inform the receiver of the pickup.
In this step, an automatic dialing function can be realized by sending the mobile phone number of the receiver to a call forwarding platform of a third party, wherein the call forwarding platform of the third party can be a cloud call platform, after calling the cloud call platform, the cloud call platform dials the received mobile phone number of the receiver to perform voice call on the mobile phone of the receiver, meanwhile, the cloud call platform can generate voice call information according to a preset call template, in practical application, the preset call template can be edited by an express delivery person by himself, for example, when the call reminding is performed on the receiver, the call template can be "you good, you have an express delivery package to arrive at the [ code name of the [ code address ], please view the short message content and get the express delivery before the [ latest business time ], and the" code address "and the" code name "can be selected by the express delivery person according to the own code address, and the invention is not limited.
In the embodiment, the express mail bar codes are scanned and identified to obtain corresponding waybill numbers; determining a express mail company corresponding to the express mail and a freight bill database corresponding to the express mail company according to the freight bill number, and generating the collection point database entering information corresponding to the express mail; according to the bill number, searching the bill database to obtain a mobile phone number of a receiver corresponding to the express mail, searching a historical mobile phone number record in the bill database by taking the mobile phone number of the receiver as a keyword, and outputting a search result; and if the search result is empty, determining that the receiver is the first pickup, and initiating a voice call based on the mobile phone number of the receiver to inform the receiver of the pickup. In the embodiment of the invention, the customer can be efficiently inquired about the self-lifting wish by carrying out telephone reminding and sending the short message reminding on the addressee who firstly gets the express mail at the substituted receiving point, thereby reducing the workload of the service personnel and improving the delivery efficiency of the express mail.
Referring to fig. 2, a second embodiment of a method for notifying a cache according to an embodiment of the present invention includes:
201. scanning and identifying express mail bar codes to obtain corresponding waybill numbers;
202. determining the name of the corresponding express company according to the bill number and a preset bill number identification rule;
In practical application, the server is in communication connection with the ports of the waybill information base of a plurality of express companies in advance, for the waybill number identification rule, different companies are different, for example, the waybill number of the express company a is composed of 12 digits, usually beginning with 268, 368, 58, etc., the waybill number of the express company B is composed of 13 letters and digits, the beginning and end two digits are letters, the middle is a digit, the waybill number of the express company C is composed of 12 digits, usually beginning with three digits after the telephone area number, the waybill number of the express company D is composed of 13 digits, usually beginning with 10, 12, 19, etc., and the preset waybill number identification rule is stored in the server, when the waybill number of the express to be processed is obtained, the server can determine the name of the express corresponding to the waybill number according to the preset waybill number rule, the invention can be recorded in the system by the waybill number identification rule in the practical application, and the invention can be further defined by the statistical data of the system.
203. Determining a waybill database corresponding to the express company according to the name of the express company;
After the corresponding express company is determined, the server determines that the waybill database corresponding to the express company name and the port thereof need to be acquired, and accesses the waybill database after determining the port of the waybill database corresponding to the waybill number.
The waybill database contains the addressee information of the company, such as addressee name, addressee address, addressee mobile phone number and the like, which takes the waybill number as a key value.
204. Generating collection point warehouse-in information corresponding to the express mail according to the express mail number and the logistics information of the express mail in the express mail database;
in this step, it is further required to determine, according to the logistics information, whether the express mail is a warehouse-in express mail specified by the collection point, where the logistics information includes a shipping number, an express mail distribution attribute, and a express mail payment type. The express payment types include both mailing and paythrough. If the express mail is paid, the express mail can be directly put into a substituting and collecting point and is substituted and collected. The server can judge whether the express mail is mailed or not through the express mail payment type in the express mail logistics information. After the server determines that the express payment type is posting, whether the express is a normally distributed express can be judged through the express distribution attribute in the express logistics information. If the express mail is the express mail which is normally distributed, the express mail is determined to be the warehouse-in express mail specified by the substitute receipt.
In addition, the collection point database information template can also comprise the name of the collection point, and the collection point database is used for carrying out statistical analysis on the logistics data of each collection point according to the name of the collection point.
205. Forwarding the collection point database entering information to the waybill information database to serve as signing information corresponding to the express;
in the step, the information of the collection point in the stock is forwarded to a express mail logistics information base corresponding to the freight note number, and the express mail logistics information base takes the information of the collection point in the stock as the signing information and updates the corresponding logistics information. And sending the generated information of the collection point into the library to a express logistics information library. On one hand, the comparison of the data updating of the express mail logistics information base can be facilitated, and on the other hand, the statistics and analysis of the warehouse-in express mail information can be facilitated.
206. According to the bill number, searching the bill database to obtain a mobile phone number of a receiver corresponding to the express mail, searching a historical mobile phone number record in the bill database by taking the mobile phone number of the receiver as a keyword, and outputting a search result;
207. and if the search result is empty, determining that the receiver is the first pickup, and initiating a voice call based on the mobile phone number of the receiver to inform the receiver of the pickup.
In the embodiment of the invention, after the corresponding express mail bar code is obtained and analyzed through scanning the express delivery face list of the express mail, the corresponding freight bill number is obtained, the server determines the name of the express mail company through the freight bill number and a preset freight bill number identification rule, then determines the corresponding freight bill database according to the name of the express mail company, and matches the freight bill number with all information in the freight bill database by adopting a key-value method, so that the corresponding addressee information is determined, and the mobile phone number of the addressee is obtained. Therefore, the service personnel does not need to manually input the mobile phone number of the receiver to carry out the delivery notification, the workload of the service personnel is reduced, and the delivery rate of the express mail is improved.
Referring to fig. 3, a third embodiment of a method for notifying a cache according to an embodiment of the present invention includes:
301. scanning and identifying express mail bar codes to obtain corresponding waybill numbers;
302. determining a express mail company corresponding to the express mail and a express mail database corresponding to the express mail company according to the express mail number, and generating the information of the receiving point corresponding to the express mail in the database;
303. according to the bill number, searching the bill database to obtain a mobile phone number of a receiver corresponding to the express mail, searching a historical mobile phone number record in the bill database by taking the mobile phone number of the receiver as a keyword, and outputting a search result;
304. If the search result is not empty, determining that the receiver is not the first pickup;
in practical application, when the search result is not empty, the mobile phone number representing the addressee is stored in the history mobile phone record of the waybill database before, and the addressee is determined to have the pickup at the pickup point, and the pickup is not the first pickup, and only the short message notification is needed.
305. Generating a corresponding short message based on preset collecting point information, wherein the collecting point information comprises a collecting point address and a collecting point name;
the short message notification can be forwarded through a preset short message notification platform, a corresponding short message can be generated according to the information of the substitute receipt so that a receiver can know the store name and the store address of the substitute receipt to take the mail automatically, wherein the short message can also be attached with a corresponding mail taking code of the mail, for example, a mobile phone number 183 x 145 of the receiver corresponds to a mail taking code 'B01-2100', the receiver can quickly find the own mail at the substitute receipt through the mail taking code, the mail taking efficiency is improved, the short message generation process can be generated through a preset short message template, for example, "you have a express parcel to arrive at the substitute receipt name of the substitute receipt address ], please check the short message content and get the mail to get the mail and withhold in time before the latest business hours. The "wherein" the address of the pickup point "and" the name of the pickup point "and" the latest business hours "may be selected by the courier according to the address of the post where the courier is located, and the invention is not limited.
306. The mobile phone number of the addressee and the short message are sent to a preset short message notification platform, and a calling request is initiated;
307. and calling the short message notification platform based on the calling request to send the short message to the mobile phone of the addressee according to the mobile phone number of the addressee so as to notify the addressee of the pickup.
In this step, the server needs to be in communication connection with the sms notification platform in advance, after the express mail is put in storage, the receiver needs to take the express mail from the receiving point, after the sms message is generated, the sms message needs to be sent to the sms notification platform connected with the server, and after the sms message is received, the sms notification platform sends the sms message to the mobile phone of the receiver, so that the receiver is notified to take the express mail by itself.
The embodiment of the invention describes the process of automatically generating the short message and sending the short message to the mobile phone of the addressee through the short message notification platform on the basis of the embodiment of the invention by taking the mobile phone number of the addressee as a key word, searching the historical mobile phone number record in the waybill database, outputting a search result which is not empty and according to a preset speaking template and the information of the substituted receiving point. By automatically searching the database and automatically generating the short message, the time for editing and sending the short message by the salesman can be reduced, and the efficiency of delivering the express by the salesman is improved.
Referring to fig. 4, a fourth embodiment of a method for notifying a cache according to an embodiment of the present invention includes:
401. scanning and identifying express mail bar codes to obtain corresponding waybill numbers;
402. determining a express mail company corresponding to the express mail and a express mail database corresponding to the express mail company according to the express mail number, and generating the information of the receiving point corresponding to the express mail in the database;
403. according to the bill number, searching the bill database to obtain a mobile phone number of a receiver corresponding to the express mail, searching a historical mobile phone number record in the bill database by taking the mobile phone number of the receiver as a keyword, and outputting a search result;
404. if the search result is empty, determining that the receiver is the first piece taking;
in practical application, when the search result is empty, the mobile phone number representing the addressee is not stored in the history mobile phone record of the waybill database before, and it is determined that the addressee does not take a piece at the point of collection, and the first taking of the piece is the first taking, or the mobile phone number of the addressee is stored in the waybill database for more than a preset time length, and a telephone notification is needed.
405. The mobile phone number of the receiver and the information of the substitute receiving point are sent to a preset cloud call platform and a call request is initiated;
406. Calling the cloud call platform based on the calling request to generate a voice call operation according to the collection point information and initiating a voice call to the mobile phone number of the receiver so as to inform the receiver of the pickup;
in this step, the server needs to be in communication connection with the cloud call platform in advance, the historical mobile phone number record in the waybill database is searched by taking the mobile phone number of the receiver as a keyword, after the search result is output to be empty, the mobile phone number of the receiver and preset information of the receiving point are required to be sent to the cloud call platform connected with the server, the cloud call platform generates voice call information after receiving the information of the receiving point, a voice call request is initiated to the mobile phone of the receiver according to the mobile phone number of the receiver, and after the receiver passes the voice call request, the cloud call platform sends the voice call information to the mobile phone of the receiver so as to inform the receiver to take a piece by oneself.
407. Based on the collection point address and the collection point name, generating a short message corresponding to the collection point for the addressee to take the piece by himself;
408. the mobile phone number of the addressee and the short message are sent to a preset short message notification platform, and a calling request is initiated;
409. Calling the short message notification platform based on the calling request to send the short message to the mobile phone of the addressee so as to notify the addressee of the pickup;
in the step, after the cloud call platform is used for carrying out telephone dialing to inform the user of taking the part, the user also needs to carry out short message notification again so as to prevent the user from forgetting the information of the substitute receipt.
410. Judging whether the WeChat account number bound with the receiver mobile phone number pays attention to the public number of the express company or not;
after the mobile phone number of the addressee is determined to have the bound WeChat account, the WeChat account is required to be notified, and the notification can be performed in a public number pushing mode except that the WeChat account of the addressee is added in advance.
411. If the WeChat account number has the public number focusing on the express company, generating a WeChat message corresponding to the substitute receipt based on the substitute receipt address and the substitute receipt name;
412. and sending the WeChat message to the WeChat account number so as to enable the recipient to take the WeChat.
On the basis of the embodiment of the invention, the embodiment of the invention further describes the process of starting a voice call by the mobile phone number of the addressee to inform the addressee of the picking-up of the express mail when the mobile phone number of the addressee is used as a keyword to search the history mobile phone number record in the freight list database and the searching result is not empty, and the call is carried out through a preset cloud call platform, and the addressee who picks up the express mail for the first time at a receiving point is called for telephone reminding and short message reminding is sent, so that the client can be effectively inquired about the self-lifting wish, the workload of a service staff is reduced, and the delivery efficiency of the express mail is improved.
The method for notifying the cache according to the embodiment of the present invention is described above, and the device for notifying the cache according to the embodiment of the present invention is described below, referring to fig. 5, where an embodiment of the device for notifying the cache according to the embodiment of the present invention includes:
the single number acquisition module 501 is used for scanning and identifying the express mail bar codes to obtain corresponding waybill numbers;
the information generating module 502 is configured to determine, according to the waybill number, a express company corresponding to the express and a waybill database corresponding to the express company, and generate information of a point of collection for entering a library corresponding to the express;
the retrieving module 503 is configured to retrieve the waybill database according to the waybill number, obtain a mobile phone number of a recipient corresponding to the express mail, and retrieve a record of a historical mobile phone number in the waybill database by using the mobile phone number of the recipient as a keyword, and output a retrieval result;
and the voice notification module 504 is configured to determine that the recipient is a first pickup when the search result is empty, and initiate a voice call based on the mobile phone number of the recipient to notify the recipient of the pickup.
The embodiment of the invention provides a express mail taking notification device, which firstly scans and identifies express mail bar codes to obtain corresponding waybill numbers; determining a express mail company corresponding to the express mail and a express mail database corresponding to the express mail company according to the express mail number, and generating the information of the receiving point corresponding to the express mail in the database; according to the bill number, searching the bill database to obtain a mobile phone number of a receiver corresponding to the express mail, searching a historical mobile phone number record in the bill database by taking the mobile phone number of the receiver as a keyword, and outputting a search result; and if the search result is empty, determining that the receiver is the first pickup, and initiating a voice call based on the mobile phone number of the receiver to inform the receiver of the pickup. By carrying out telephone reminding on the user of the first express mail in the network, the user can be efficiently inquired about the self-lifting wish, thereby reducing the workload of the service personnel and improving the delivery efficiency of the express mail.
Referring to fig. 6, another embodiment of a device for notifying a cache according to an embodiment of the present invention includes:
the single number acquisition module 601 is used for scanning and identifying the express mail bar codes to obtain corresponding waybill numbers;
the information generating module 602 is configured to determine, according to the waybill number, a express company corresponding to the express and a waybill database corresponding to the express company, and generate information of a point of collection for entering a library corresponding to the express;
the retrieving module 603 is configured to retrieve the waybill database according to the waybill number, obtain a mobile phone number of a recipient corresponding to the express mail, and retrieve a history mobile phone number record in the waybill database by using the mobile phone number of the recipient as a keyword, and output a retrieval result;
and the voice notification module 604 is configured to determine that the recipient is the first pickup when the search result is empty, and initiate a voice call based on the mobile phone number of the recipient to notify the recipient of the pickup.
Wherein the information generating module 602 includes:
a name determining unit 6021, configured to determine a name of a corresponding express company according to the waybill number and a preset waybill number identification rule;
a database determining unit 6022, configured to determine a manifest database corresponding to the express company according to the name of the express company;
And the warehouse-in information unit 6023 is used for generating the warehouse-in information of the collection point corresponding to the express according to the express number and the logistics information of the express in the express database.
Wherein, the express mail get notification device further includes:
and the express mail signing module 605 is configured to forward the collection point in-store information to the waybill information base to be used as signing information corresponding to the express mail.
Wherein, the express mail get notification device further includes:
the short message notification module 606 is configured to generate a corresponding short message based on preset node information, where the node information includes a node address and a node name; the mobile phone number of the addressee and the short message are sent to a preset short message notification platform, and a calling request is initiated; and calling the short message notification platform based on the calling request to send the short message to the mobile phone of the addressee according to the mobile phone number of the addressee so as to notify the addressee of the pickup.
Optionally, the voice notification module 604 is specifically configured to:
if the search result is empty, determining that the receiver is the first piece taking;
the mobile phone number of the receiver and the information of the substitute receiving point are sent to a preset cloud call platform and a call request is initiated;
And calling the cloud call platform based on the calling request to generate a voice call operation according to the collection point information and initiating a voice call to the mobile phone number of the receiver so as to inform the pickup.
Wherein, the express mail get notification device further includes:
the WeChat notification module 607 is configured to determine whether the WeChat account number bound by the recipient mobile phone number focuses on the public number of the express company; if the WeChat account number has the public number focusing on the express company, generating a WeChat message corresponding to the substitute receipt based on the substitute receipt address and the substitute receipt name; and sending the WeChat message to the WeChat account number so as to enable the recipient to take the WeChat.
The express mail taking notification device provided by the embodiment of the invention is further provided with a short message notification module, a micro-message notification module and an express mail signing module, the express mail is signed and received through the express mail signing module, the storage information of the substitute receiving point is generated, the short message notification module is used for reminding a receiver to take the express mail by telephone and then carrying out short message reminding, after the micro-message notification module is used for reminding the short message, after confirming that the micro-message account bound by the receiver mobile phone pays attention to the public number of the express mail company, the micro-message is sent to the micro-message account through the public number so as to remind the receiver to take the express mail, and the self-lifting will of a customer is effectively inquired, thereby reducing the work load of a service person and improving the express mail distribution efficiency.
The above description of the device for notifying the cache in the embodiment of the present invention is given in detail from the point of view of the modularized functional entity in fig. 5 and fig. 6, and the following description of the device for notifying the cache in the embodiment of the present invention is given in detail from the point of view of hardware processing.
Fig. 7 is a schematic diagram of a configuration of a cache notification apparatus according to an embodiment of the present invention, where the cache notification apparatus 700 may have a relatively large difference due to different configurations or performances, and may include one or more processors (central processing units, CPU) 710 (e.g., one or more processors) and a memory 720, and one or more storage media 730 (e.g., one or more mass storage devices) storing application programs 733 or data 732. Wherein memory 720 and storage medium 730 may be transitory or persistent. The program stored on the storage medium 730 may include one or more modules (not shown), each of which may include a series of instruction operations in the cache notification apparatus 700. Still further, the processor 710 may be configured to communicate with the storage medium 730 to execute a series of instruction operations in the storage medium 730 on the cache notification device 700.
The cache-based notification device 700 may also include one or more power supplies 740, one or more wired or wireless network interfaces 750, one or more input/output interfaces 760, and/or one or more operating systems 731, such as Windows Server, mac OS X, unix, linux, freeBSD, etc. It will be appreciated by those skilled in the art that the configuration of the cache notification device shown in FIG. 7 is not limiting of the cache-based notification device and may include more or fewer components than shown, or may combine certain components, or a different arrangement of components.
The present invention also provides a computer readable storage medium, which may be a non-volatile computer readable storage medium, and may also be a volatile computer readable storage medium, where instructions are stored in the computer readable storage medium, when the instructions are executed on a computer, cause the computer to perform the steps of the method for notifying a widget.
It will be clear to those skilled in the art that, for convenience and brevity of description, specific working procedures of the apparatus and units described above may refer to corresponding procedures in the foregoing method embodiments, which are not described herein again.
The integrated units, if implemented in the form of software functional units and sold or used as stand-alone products, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present invention may be embodied essentially or in part or all of the technical solution or in part in the form of a software product stored in a storage medium, including instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to perform all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a read-only memory (ROM), a random access memory (random access memory, RAM), a magnetic disk, or an optical disk, or other various media capable of storing program codes.
The above embodiments are only for illustrating the technical solution of the present invention, and not for limiting the same; although the invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical scheme described in the foregoing embodiments can be modified or some technical features thereof can be replaced by equivalents; such modifications and substitutions do not depart from the spirit and scope of the technical solutions of the embodiments of the present invention.
Claims (9)
1. The method for notifying the quick-access part is characterized by comprising the following steps:
scanning and identifying express mail bar codes to obtain corresponding waybill numbers;
determining a express mail company corresponding to the express mail and a express mail database corresponding to the express mail company according to the express mail number, and generating the information of the receiving point corresponding to the express mail in the database;
forwarding the collection point database entering information to the waybill database to serve as signing information corresponding to the express, and updating corresponding logistics information;
according to the bill number, searching the bill database to obtain a mobile phone number of a receiver corresponding to the express mail, searching a historical mobile phone number record in the bill database by taking the mobile phone number of the receiver as a keyword, and outputting a search result;
if the search result is non-empty, initiating a voice call to a mobile phone number with the storage time exceeding a preset duration to inform the addressee of taking a piece;
and if the search result is empty, determining that the receiver is the first pickup, and initiating a voice call based on the mobile phone number of the receiver to inform the receiver of the pickup.
2. The method of claim 1, wherein the determining, according to the waybill number, the courier company corresponding to the courier and the waybill database corresponding to the courier company, and generating the collection point database information corresponding to the courier comprises:
Determining the name of the corresponding express company according to the bill number and a preset bill number identification rule;
determining a waybill database corresponding to the express company according to the name of the express company;
and generating the collection point warehouse-in information corresponding to the express mail according to the express mail number and the logistics information of the express mail in the express mail database.
3. The method of claim 1, wherein after retrieving the waybill database according to the waybill number to obtain a mobile phone number of a recipient corresponding to the express, retrieving a historical mobile phone number record in the waybill database by using the mobile phone number of the recipient as a keyword, and outputting a retrieval result, further comprising:
if the search result is not empty, determining that the receiver is not the first pickup;
generating a corresponding short message based on preset collecting point information, wherein the collecting point information comprises a collecting point address and a collecting point name;
the mobile phone number of the addressee and the short message are sent to a preset short message notification platform, and a calling request is initiated;
and calling the short message notification platform based on the calling request to send the short message to the mobile phone of the addressee according to the mobile phone number of the addressee so as to notify the addressee of the pickup.
4. The method of claim 3, wherein if the search result is null, determining that the recipient is the first pickup, and initiating a voice call based on the mobile phone number of the recipient to notify the recipient that the recipient is pickup comprises:
if the search result is empty, determining that the receiver is the first piece taking;
the mobile phone number of the receiver and the information of the substitute receiving point are sent to a preset cloud call platform and a call request is initiated;
and calling the cloud call platform based on the calling request to generate a voice call operation according to the collection point information and initiating a voice call to the mobile phone number of the receiver so as to inform the pickup.
5. The method according to claim 4, further comprising, after said calling said cloud call platform based on said call request to generate a voice call from said point of origin information and to initiate a voice call to said recipient cell phone number to notify a pickup:
based on the collection point address and the collection point name, generating a short message corresponding to the collection point for the addressee to take the piece by himself;
the mobile phone number of the addressee and the short message are sent to a preset short message notification platform, and a calling request is initiated;
And calling the short message notification platform based on the calling request to send the short message to the mobile phone of the addressee so as to notify the addressee of the delivery.
6. The method according to claim 5, further comprising, after said invoking said sms notification platform based on said invocation request to send said sms message to said recipient's cell phone according to said recipient cell phone number to notify the recipient of the pickup:
judging whether the WeChat account number bound with the receiver mobile phone number pays attention to the public number of the express company or not;
if the WeChat account number has the public number focusing on the express company, generating a WeChat message corresponding to the substitute receipt based on the substitute receipt address and the substitute receipt name;
and sending the WeChat message to the WeChat account number so as to enable the recipient to take the WeChat.
7. A express mail retrieval notification apparatus, characterized in that the express mail retrieval notification apparatus includes:
the single number acquisition module is used for scanning and identifying the express mail bar codes to obtain corresponding waybill numbers;
the information generation module is used for determining a express mail company corresponding to the express mail and a freight bill database corresponding to the express mail company according to the freight bill number and generating the collection point database entering information corresponding to the express mail; forwarding the collection point database entering information to the waybill database to serve as signing information corresponding to the express, and updating corresponding logistics information;
The retrieval module is used for retrieving the waybill database according to the waybill number to obtain a receiver mobile phone number corresponding to the express mail, retrieving a historical mobile phone number record in the waybill database by taking the receiver mobile phone number as a keyword, and outputting a retrieval result;
the voice notification module is used for initiating voice communication to the mobile phone number with the storage time exceeding the preset duration to notify the addressee to fetch the file when the search result is non-empty; and when the search result is empty, determining that the receiver is the first pickup, and initiating a voice call based on the mobile phone number of the receiver to inform the receiver of the pickup.
8. A express mail retrieval notification apparatus, characterized in that the express mail retrieval notification apparatus includes: a memory and at least one processor, the memory having instructions stored therein, the memory and the at least one processor being interconnected by a line;
the at least one processor invoking the instructions in the memory to cause the cache notification device to perform the cache notification method of any of claims 1-6.
9. A computer readable storage medium having a computer program stored thereon, wherein the computer program when executed by a processor implements the method of claim 1-6.
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| CN112565507A (en) * | 2020-11-25 | 2021-03-26 | 上海中通吉网络技术有限公司 | Method, device and equipment for quickly dialing single-phone |
| CN112330231B (en) * | 2020-12-10 | 2024-03-22 | 浙江口碑网络技术有限公司 | An information processing method, device and electronic equipment |
| CN113537878A (en) * | 2021-06-28 | 2021-10-22 | 上海欢猫科技有限责任公司 | Package delivery method, device, equipment and storage medium |
| CN113784299B (en) * | 2021-09-18 | 2023-03-14 | 上海中通吉网络技术有限公司 | Short message sending method, device and computer based on MQ message channel |
| CN114819796B (en) * | 2022-03-16 | 2025-01-14 | 上海东普信息科技有限公司 | Terminal code-based express delivery method, device, equipment and storage medium |
| CN116167673A (en) * | 2023-01-06 | 2023-05-26 | 上海昱耀信息科技有限公司 | Method, device, equipment and storage medium for sending pickup notification |
| CN116418913B (en) * | 2023-03-20 | 2025-03-25 | 上海昱耀信息科技有限公司 | Information display method, device, equipment and storage medium |
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