CN111147601B - Question-answer interaction method and device - Google Patents

Abstract

The application aims to provide a question-answer interaction method and device, and the method comprises the following steps: receiving position information which is sent by a first user and corresponds to the first user and question information input by the first user, and determining one or more target answer users corresponding to the question information according to the position information corresponding to the first user; sending the question information to the one or more targeted answering users; receiving one or more answer information about the question information sent by the one or more target answer users, and sending the one or more answer information to the first user. According to the method and the device, one or more target answering users corresponding to the question information issued by the user can be determined according to the position information corresponding to the user, so that the determined one or more target users have high answering capacity aiming at the question information, and the question answering efficiency and accuracy are further improved.

Description

A question-and-answer interactive method and device

technical field

The present application relates to the communication field, and in particular to a technology for question-and-answer interaction.

Background technique

With the development of the times, the network has become the best tool for transmitting information. People can easily obtain the information they need to know through the network. In the existing technology, some network question and answer platforms have also appeared. Ask or answer questions. However, the question information posted by users on the network question answering platform in the prior art is usually open to all users, that is, all users who log in to the network question answering platform can see and answer questions posted by other users.

Contents of the invention

An object of the present application is to provide a question-and-answer interactive method and device.

According to one aspect of the present application, there is provided a method for question-and-answer interaction applied to a first user equipment, the method comprising:

Responding to a question input operation performed by the first user, acquiring question information input by the first user;

sending the question information and the location information corresponding to the first user to a network device;

One or more pieces of answer information about the question information sent by the network device are received.

According to another aspect of the present application, a method for question-and-answer interaction applied to network devices is provided, and the method includes:

Receive the location information corresponding to the first user sent by the first user and the question information input by the first user, and determine one or more targets corresponding to the question information according to the location information corresponding to the first user answer user;

sending said question information to said one or more target answering users;

receiving one or more answer information about the question information sent by the one or more target answering users, and sending the one or more answer information to the first user.

According to one aspect of the present application, there is provided a first user device for question-and-answer interaction, the device includes:

A module, configured to acquire question information input by the first user in response to the question input operation performed by the first user;

A two-module, configured to send the question information and the location information corresponding to the first user to a network device;

A module, configured to receive one or more answer information about the question information sent by the network device.

According to another aspect of the present application, a question-and-answer interactive network device is provided, and the device includes:

The two-one module is configured to receive the location information corresponding to the first user sent by the first user and the question information input by the first user, and determine the corresponding location information of the question information according to the location information corresponding to the first user. One or more goals of the answer user;

A two-two module, configured to send the question information to the one or more target answering users;

The second and third modules are configured to receive one or more answer information about the question information sent by the one or more target answering users, and send the one or more answer information to the first user.

According to one aspect of the present application, a question-and-answer interactive device is provided, wherein the device includes:

processor; and

memory arranged to store computer-executable instructions that, when executed, cause the processor to:

Responding to a question input operation performed by the first user, acquiring question information input by the first user;

sending the question information and the location information corresponding to the first user to a network device;

One or more pieces of answer information about the question information sent by the network device are received.

According to another aspect of the present application, a question-and-answer interactive device is provided, wherein the device includes:

processor; and

memory arranged to store computer-executable instructions that, when executed, cause the processor to:

Receive the location information corresponding to the first user sent by the first user and the question information input by the first user, and determine one or more targets corresponding to the question information according to the location information corresponding to the first user answer user;

sending said question information to said one or more target answering users;

receiving one or more answer information about the question information sent by the one or more target answering users, and sending the one or more answer information to the first user.

According to one aspect of the present application, there is provided a computer-readable medium storing instructions that, when executed, cause a system to perform the following operations:

Responding to a question input operation performed by the first user, acquiring question information input by the first user;

sending the question information and the location information corresponding to the first user to a network device;

One or more pieces of answer information about the question information sent by the network device are received.

According to another aspect of the present application, there is provided a computer-readable medium storing instructions that, when executed, cause a system to perform the following operations:

Receive the location information corresponding to the first user sent by the first user and the question information input by the first user, and determine one or more targets corresponding to the question information according to the location information corresponding to the first user answer user;

sending said question information to said one or more target answering users;

receiving one or more answer information about the question information sent by the one or more target answering users, and sending the one or more answer information to the first user.

Compared with the prior art, the present application can determine one or more target answering users corresponding to the question information released by the user according to the location information corresponding to the user, and can make the determined one or more target users have higher targeting The answering ability of question information can further improve the efficiency and accuracy of question answering, so that users can quickly and efficiently obtain satisfactory answers, which can greatly enhance user satisfaction.

Description of drawings

Other characteristics, objects and advantages of the present application will become more apparent by reading the detailed description of non-limiting embodiments made with reference to the following drawings:

FIG. 1 shows a flowchart of a method for question-and-answer interaction applied to a first user equipment according to an embodiment of the present application;

FIG. 2 shows a flow chart of a method for question-and-answer interaction applied to network devices according to an embodiment of the present application;

FIG. 3 shows a flowchart of a method for question-and-answer interaction applied to a second user equipment according to an embodiment of the present application;

FIG. 4 shows a flowchart of a system method for question-and-answer interaction according to an embodiment of the present application;

FIG. 5 shows a structural diagram of a first user equipment for a question-and-answer interaction according to an embodiment of the present application;

FIG. 6 shows a structural diagram of a question-and-answer interactive network device according to an embodiment of the present application;

FIG. 7 shows a structural diagram of a second user device for question-and-answer interaction according to an embodiment of the present application;

FIG. 8 illustrates an exemplary system that may be used to implement various embodiments described in this application.

The same or similar reference numerals in the drawings represent the same or similar components.

Detailed ways

The application will be described in further detail below in conjunction with the accompanying drawings.

In a typical configuration of the present application, the terminal, the device serving the network, and the trusted party all include one or more processors (for example, a central processing unit (Central Processing Unit, CPU)), an input/output interface, a network interface and Memory.

Memory may include non-permanent memory in computer-readable media, random access memory (Random Access Memory, RAM) and/or non-volatile memory, such as read-only memory (Read Only Memory, ROM) or flash memory (Flash Memory). Memory is an example of computer readable media.

Computer-readable media, including both permanent and non-permanent, removable and non-removable media, can be implemented by any method or technology for storage of information. Information may be computer readable instructions, data structures, modules of a program, or other data. The example of the storage medium of computer includes, but not limited to Phase-Change Memory (Phase-Change Memory, PCM), Programmable Random Access Memory (Programmable Random Access Memory, PRAM), Static Random-Access Memory (Static Random-Access Memory, SRAM), Dynamic Random Access Memory (Dynamic Random Access Memory, DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), Electrically Erasable Programmable Read-Only Memory (Electrically-Erasable Programmable Read- Only Memory, EEPROM), flash memory or other memory technology, CD-ROM (Compact Disc Read-Only Memory, CD-ROM), Digital Versatile Disc (Digital Versatile Disc, DVD) or other optical storage, Magnetic tape cartridge, tape disk storage or other magnetic storage device or any other non-transmission medium that can be used to store information that can be accessed by a computing device.

The equipment referred to in this application includes, but is not limited to, user equipment, network equipment, or equipment formed by integrating user equipment and network equipment through a network. The user equipment includes but is not limited to any mobile electronic product that can perform human-computer interaction (such as human-computer interaction through a touch panel) with the user, such as a smart phone, a tablet computer, etc., and the mobile electronic product can use any operation System, such as Android operating system, iOS operating system, etc. Wherein, the network device includes an electronic device that can automatically perform numerical calculation and information processing according to preset or stored instructions, and its hardware includes but is not limited to a microprocessor, an application specific integrated circuit (Application Specific Integrated Circuit, ASIC) , Programmable Logic Device (PLD), Field Programmable Gate Array (Field Programmable Gate Array, FPGA), Digital Signal Processor (Digital Signal Processor, DSP), embedded devices, etc. The network equipment includes but is not limited to a computer, a network host, a single network server, a plurality of network server sets or a cloud composed of multiple servers; here, the cloud is composed of a large number of computers or network servers based on Cloud Computing, Among them, cloud computing is a kind of distributed computing, a virtual supercomputer composed of a group of loosely coupled computer sets. The network includes, but is not limited to, the Internet, a wide area network, a metropolitan area network, a local area network, a VPN network, a wireless ad hoc network (Ad Hoc network) and the like. Preferably, the device may also be a program running on the user device, network device, or a device formed by integrating user device and network device, network device, touch terminal or network device and touch terminal through a network.

Of course, those skilled in the art should understand that the above-mentioned equipment is only an example, and other existing or future equipment that may be applicable to this application should also be included in the scope of protection of this application, and it is included in this application by reference. this.

In the description of the present application, "plurality" means two or more, unless otherwise specifically defined.

Fig. 1 shows a flowchart of a method for question-and-answer interaction applied to a first user equipment according to an embodiment of the present application, and the method includes step S11, step S12 and step S13. In step S11, the first user equipment obtains the question information input by the first user in response to the question input operation performed by the first user; in step S12, the first user equipment combines the question information and the first The location information corresponding to the user is sent to the network device; in step S13, the first user device receives one or more answer information about the question information sent by the network device.

In step S11, the first user equipment acquires question information input by the first user in response to the question input operation performed by the first user. In some embodiments, questions include but are not limited to one or more forms of text, pictures, audio, and video as carriers, and question input operations include but are not limited to automatic input, manual input, and other input methods, for example, manual input text Form questions, or, entered voice form questions. In some embodiments, the question information includes, but is not limited to, text questions manually input by the first user or voice questions entered, and identification information of the first user used to identify the identity of the question maker.

In step S12, the first user equipment sends the question information and the location information corresponding to the first user to the network equipment. In some embodiments, the location information corresponding to the first user may be the real-time location information of the first user, or any location information specified by the first user, wherein the real-time location information of the first user or the location information specified by the first user Any location information includes, but is not limited to, latitude and longitude information, location name information, location identification information, and the like. In some embodiments, after receiving the question information sent by the first user equipment and the location information corresponding to the first user, the server can dynamically determine one or more target answers corresponding to the question information according to the location information corresponding to the first user. user, and then send the question information to the one or more target answering users, wherein the location information corresponding to the first user may be the current location information of the first user, or any location information specified by the first user. For example, the question information is "which restaurant is better nearby", the location information corresponding to the first user is the current real-time location of the first user, and the server receives the question information sent by the first user device and the location corresponding to the first user After receiving the information, it can be dynamically determined that the target answering user corresponding to the question information is another user whose current real-time location is within 1 km of the first user's current real-time location, and then the server will send the question information to the target answering user corresponding to the question information user.

In step S13, the first user equipment receives one or more answer information about the question information sent by the network equipment. In some embodiments, after receiving the question information, the target answering user inputs answer information about the question information, and sends the answer information to the server, and the server can send the answer information in real time after receiving the answer information To the first user, when the number of received answer information meets a predetermined quantity threshold, or when the time interval between the current time and the question release time meets a predetermined duration threshold, one or more on the server The answer information is sent to the first user, where the answer includes but is not limited to one or more forms of text, pictures, audio, and video as carriers, for example, answers in the form of text entered manually, or answers in the form of voice input answer. In some embodiments, the answer information includes, but is not limited to, a text answer manually input by the target answering user or a voice answer entered, and identification information of the target answering user for identifying the identity of the answerer. It should be noted that the first user equipment may perform multiple receiving operations.

In some embodiments, the step S12 includes: the first user equipment acquires real-time location information corresponding to the first user; and sends the problem information and the real-time location information to the network device. In some embodiments, the real-time location information of the first user can be obtained by the positioning module of the first user equipment, and then the problem information and the real-time location information are sent to the server, where the real-time location information includes but not limited to the first Longitude and latitude information, location name information, location identification information, etc. of the user's current location.

In some embodiments, the step S12 includes: the first user device obtains the specified location information input by the first user in response to the location input operation performed by the first user; The location information is sent to the network device. In some embodiments, the first user can specify any location information, and then send the question information and the specified location information to the service, wherein the specified location information includes but not limited to the latitude and longitude information of the location specified by the first user, location name information , location identification information, etc.

In some embodiments, the method further includes: the first user equipment acquires sending range setting information input by the first user and corresponding to the question information; and sending the sending range setting information to the network device. In some embodiments, the first user can actively set the sending range corresponding to the question information, and send the sending range setting information (for example, 1 kilometer) to the server, wherein the sending range information can be a sending range, or can be Multiple intersecting or disjoint send ranges.

In some embodiments, the method further includes: the first user device determines an input length threshold corresponding to the question input operation according to the personal information of the first user; if the question information input by the first user reaches the specified The input length threshold, presenting prompt information about the input length threshold. In some embodiments, the first user's personal information includes but not limited to the first user's point information, level information, medal information, title information, etc., the first user can enter a text question with a length threshold or a voice question entered. Duration threshold, with the continuous improvement of the first user’s points information, grade information, medal information, title information, etc., the length threshold or duration threshold is also increasing. When the length threshold or duration threshold is reached, a prompt message about the length threshold or duration threshold will be presented to remind the first user that the first user cannot continue to input text or continue to input voice.

In some embodiments, the method further includes step S14 (not shown). In step S14, in response to the first user's feedback input operation on the target answer information in the one or more answer information, the first user equipment acquires the answer input by the first user for the target answer information feedback information, and send the answer feedback information to the network device, where the answer feedback information is used to instruct the first user to accept or reject the target answer information. In some embodiments, the feedback input operation includes but is not limited to accepting answer information and rejecting answer information. According to the feedback input operation for the target answer information, the answer feedback information for the target answer information input by the first user is obtained, and the answer feedback information It is used to instruct the first user to accept or reject the target answer information. The answer feedback information includes but not limited to the identification information of the first user, the identification information of the target answer information, and the feedback information of the first user on the target answer information (for example, Accept the target answer information, or reject the target answer information), and send the answer feedback information to the server.

In some embodiments, the step S14 includes: when receiving an answer information sent by the network device, in response to the first user's feedback input operation on the answer information, using the answer information as the target answer information, And obtain the answer feedback information input by the first user for the target answer information, and send the answer feedback information to the network device, or; when receiving multiple answer information sent by the network device, respond Based on the first user's feedback input operation on the target answer information in the plurality of answer information, obtain the answer feedback information input by the first user for the target answer information, and send the answer feedback information to The network device, or: in response to the first user's feedback input operation on the target answer information in all the received answer information, acquire the answer feedback information input by the first user for the target answer information, and sending the answer feedback information to the network device. In some embodiments, whenever the server receives an answer information, it will send the answer information to the first user in real time, and whenever the first user equipment receives an answer information, in response to the first user's response to the answer information The feedback input operation is to obtain the answer feedback information input by the first user for the answer information, and send the answer feedback information to the server. In some embodiments, when the number of answer information received by the server meets a predetermined quantity threshold, or when the time interval between the current time and the question release time satisfies a predetermined duration threshold, multiple answers on the server The information is sent to the first user, and whenever the first user equipment receives multiple answer information, the first user selects a target answer information among the multiple answer information to perform a feedback input operation, and the first user equipment acquires the information input by the first user. answer feedback information for the target answer information, and send the answer feedback information to the server. In some embodiments, the first user may receive answer information multiple times, and each time may receive one or more answer information, and the first user may select a target answer information from all the currently received answer information to perform a feedback input operation , the first user equipment obtains the answer feedback information input by the first user for the target answer information, and sends the answer feedback information to the server.

Fig. 2 shows a flow chart of a method for question-and-answer interaction applied to network devices according to an embodiment of the present application, and the method includes step S21, step S22 and step S23. In step S21, the network device receives the location information corresponding to the first user sent by the first user and the question information input by the first user, and determines the question information according to the location information corresponding to the first user corresponding one or more target answering users; in step S22, the network device sends the question information to the one or more target answering users; in step S23, receives the one or more target answering users sending one or more answer information about the question information, and send the one or more answer information to the first user.

In step S21, the network device receives the location information corresponding to the first user sent by the first user and the question information input by the first user, and determines the question information according to the location information corresponding to the first user Corresponding to one or more goals to answer the user. In some embodiments, the question information sent by the first user and the location information corresponding to the first user are received, and one or more target answering users corresponding to the question information can be dynamically determined according to the location information corresponding to the first user, wherein, The location information corresponding to the first user may be the current location information of the first user, or any location information specified by the first user. For example, the question information is "which restaurant is more delicious nearby", and the location information corresponding to the first user is the current real-time location of the first user, so that it can be dynamically determined that the target answering user corresponding to the question information is that the current real-time location is located at the first Other users within 1 km of a user's current real-time location.

In step S22, the network device sends the question information to the one or more target answering users.

In step S23, one or more answer information about the question information sent by the one or more target answering users is received, and the one or more answer information is sent to the first user. In some embodiments, after receiving the question information, the target answer user can manually input an answer in text form or enter an answer in voice form, and the answer includes but is not limited to one or more of text, picture, audio, video The form is the carrier, and generate answer information, which includes but is not limited to the text answer manually input by the target answer user or the entered voice answer, the identification information of the target answer user used to identify the answerer, and then send the answer information To the server, the server may send the answer information to the first user in real time after receiving the answer information, or when the number of the received answer information meets a predetermined quantity threshold, or, when the current time is 50 minutes away from the time when the question is released When the time interval satisfies the predetermined duration threshold, one or more answer messages on the server are sent to the first user.

In some embodiments, the step S22 includes: the network device responds to the problem information, determines the response time limit information corresponding to the problem information, and sends the problem information and the response time limit information to one or more The goal is to answer the user.

In some embodiments, the step S22 includes: in response to the problem information, the network device determines the response time limit information corresponding to the problem information if the problem information meets the time limit trigger condition, and sends the problem information and the The response time limit information is sent to one or more target answering users; otherwise, the question information is sent to the one or more target answering users. The time limit triggering condition includes any predetermined condition for triggering the time limit question answering.

In some embodiments, if the question information satisfies the time limit trigger condition, the network device may determine the response time limit information corresponding to the question information according to a predetermined rule, or determine the response corresponding to the question information according to the time limit trigger condition time limit information. The network device sends the question information and the response time limit information to one or more target answering users.

In some embodiments, the time limit trigger conditions include but are not limited to:

1) The problem information has a response time limit requirement; in some embodiments, the network device can determine whether the problem information has a response time limit requirement by analyzing the content of the problem information, for example, if the problem information There are predetermined types of vocabulary (such as time vocabulary, location vocabulary, etc.) or specific vocabulary (such as "urgent need", "now", etc.) in , and it is determined that there is a response time limit requirement for the question information.

2) The time limit setting information of the question information has been enabled or assigned; in some embodiments, the first user can enable or assign the time limit setting information of the question information when submitting the question information, for example, the first When the user submits the question information, the time limit for specifying the answer to the question information is set to 5 groups.

3) The first user's question time limit setting information has been enabled or assigned; in some embodiments, the network device can determine whether the first user's question time limit setting information is enabled according to the first user's setting information Or assignment, if the question time limit setting information of the first user is enabled or assigned, then all question information released by the first user needs to be answered within a time limit, such as the question time limit setting information of the first user is enabled, the first user The response time limit of all problem information released is set as the default response time limit, and for example, the first user's problem time limit setting information is assigned a value of 5 minutes, and the response time limit of all problem information released by the first user is set to 5 minutes.

4) Any combination of the time limit trigger conditions mentioned above.

It should be noted that the above-mentioned time-limit trigger conditions are only examples, rather than limitations to the present application. Those skilled in the art should understand that any conditions used to trigger time-limit questions and answers should be included in the time-limit trigger conditions described in this application. within range.

In some embodiments, detecting whether the question information has a response time limit requirement includes: the network device detects whether the question type to which the question information belongs is a knowledge type; if yes, the question information does not have a response time limit requirement; otherwise, the There is a response time limit requirement for the above question information. The knowledge type is used to represent that the question information is a question directed at knowledge content of science, technology or common sense, such as "what is the first collection of poems". In some embodiments, the network device can determine whether the question type of the question information belongs to the knowledge type according to the keywords in the question information, such as the question information is "what is artificial intelligence", and the network device extracts the question information The keyword "artificial intelligence" in the network device determines that the keyword belongs to the keyword of science and technology, thereby determining that the question type of the question information belongs to the knowledge type.

In some embodiments, the detecting whether the question information has a response time limit requirement includes: a network device detecting whether the question information includes time-related information; if yes, the question information has a response time limit requirement. In some embodiments, the time-related information includes any time-related information, such as Sunday, this afternoon, 22:00 and so on. For example, the question information submitted by the first user is "which stadium is the Mayday concert tonight", and the network device detects that the question information contains time-related information "tonight", and then determines that the question information has a response time limit requirement . In some embodiments, the time-related information is closest to the current time, indicating that the response time limit for the question information is more urgent, and different time lengths may correspond to different response time limits.

In some embodiments, the detecting whether the question information has a response time limit requirement includes: a network device detecting whether the question information contains time-sensitive activity-related information; if yes, the question information has a response time limit requirement. In some embodiments, the time-sensitive activity-related information includes any information related to time-sensitive activities, and the time-sensitive activities refer to time-sensitive activities, such as dinner, afternoon tea, etc. Since time-sensitive activities are usually Activities that are currently or are about to be participated in soon, so usually have a certain time limit requirement. For example, the question information submitted by the first user is "which nearby afternoon tea environment is better", and the network device detects that the question information contains time-sensitive activity-related information "afternoon tea", and then determines that the question information has a response time limit requirement .

In some embodiments, the method further includes: for each answer information in the one or more answer information, the network device sends the answer information to the one or more target answer users except for the answer information A target answer user other than the corresponding target answer user. In some embodiments, in addition to sending the answering information to the first user, the server will also send the answering information to other answering users of the question information other than the answering user of the answering information.

In some embodiments, the location information corresponding to the first user includes real-time location information corresponding to the first user. In some embodiments, the question information sent by the first user and the real-time location information corresponding to the first user are received, and then the target answering user corresponding to the question information can be determined according to the real-time location information of the first user. For example, if the question information is "which restaurant is better nearby", it can be dynamically determined that the target answering users corresponding to the question information are other users whose current real-time location is within 1 km of the first user's current real-time location.

In some embodiments, the location information corresponding to the first user includes specified location information input by the first user. In some embodiments, the question information sent by the first user and the location information specified by the first user are received, and then according to the specified location information of the first user, the target answering user corresponding to the question information can be determined. For example, the question information is "which restaurant is better nearby", and the location information specified by the first user is the location L1, so that the target corresponding to the question information can be dynamically determined. The user answers that the current real-time location is within 1 km of the location L1 other users of .

In some embodiments, the determining one or more target answering users corresponding to the question information according to the location information corresponding to the first user includes step S24 (not shown). In step S24, the network device determines the sending range information corresponding to the question information according to the location information corresponding to the first user; and determines one or more target answering users corresponding to the question information according to the sending range information , wherein, the real-time location information of each target answering user among the one or more target answering users is located within the sending range information. In some embodiments, the sending range information may be one sending range, or multiple sending ranges that intersect or do not want to intersect. According to the location information corresponding to the first user, the nearby area of the location information can be determined as the problem information The corresponding sending range (for example, the range of 1 kilometer near the current real-time position of the first user), and then determine the user whose current real-time position is within the sending range as the target answering user corresponding to the question information.

In some embodiments, the method further includes: the network device determines the sending range threshold corresponding to the question information according to the personal information of the first user; wherein, the step S24 includes step S25 (not shown). In step S25, the network device determines the sending range information corresponding to the problem information according to the location information corresponding to the first user, wherein the sending range information satisfies the sending range threshold. In some embodiments, the personal information of the first user includes but not limited to the first user's point information, level information, medal information, title information, etc., the sending range threshold is the maximum sending range corresponding to the question information, according to the first user The sending range corresponding to the problem information determined by the corresponding location information is less than or equal to the maximum sending range. With the continuous improvement of the first user's point information, level information, medal information, title information, etc., the sending range threshold is also increasing .

In some embodiments, the step S25 includes: the network device determines the sending range information corresponding to the problem information according to the problem information and the location information corresponding to the first user, wherein the sending range information satisfies the required The above sending range threshold. In some embodiments, according to the question information and the location information corresponding to the first user, the sending range corresponding to the question information can be dynamically determined, wherein the sending range is less than or equal to the sending range threshold. For example, by performing semantic recognition on the question information "where can I refuel nearby", it can be known that the question information is a question related to car refueling, so that it can be determined that the sending range is a relatively large range near the current real-time location of the first user ( For example, a range of 10 kilometers nearby).

In some embodiments, the method further includes: the network device receiving the sending range setting information corresponding to the question information sent by the first user equipment; wherein, the step S25 includes: according to the first user's corresponding The location information and the sending range setting information determine the sending range information corresponding to the problem information, wherein the sending range information satisfies the sending range threshold. In some embodiments, the first user who is the questioner can actively set the sending range corresponding to the question information, and send the sending range setting information (for example, 1 kilometer) to the server, and the server according to the location information corresponding to the first user and The sending range setting information determines that the sending range is within 1 kilometer of the location information corresponding to the first user.

In some embodiments, the step S24 includes step S241 (not shown) and step S242 (not shown). In step S241, the network device obtains the core word information corresponding to the question information; in step S242, the network device determines the sending key word corresponding to the question information according to the location information corresponding to the first user and the core word information. scope information. In some embodiments, the core words may be words related to location information in the question information, or words related to item information in the question information. According to one or more core words contained in the core word information, a or a plurality of location information, the location information includes but not limited to location location information, geographic location information, and then according to the one or more location information and the location information corresponding to the first user, the sending range corresponding to the question information can be determined.

In some embodiments, the step S242 includes: if the core word information includes location information, the network device obtains the location information of the location corresponding to the location information, and according to the location information of the location and the location information corresponding to the first user , determining the sending range information corresponding to the problem information. For example, if the question information is "Where is there a parking lot near XX Hospital", the core word information includes the core word "XX Hospital", and the location information "CC No. BB Road, AA District" corresponding to "XX Hospital" is obtained, and the described If the distance between the place location information and the location information corresponding to the first user is 1 kilometer, then it is determined that the sending range corresponding to the problem information is "the range of 1 kilometer near CC No. BB Road, District AA".

In some embodiments, the step S242 includes: if the core word information includes item information, the network device obtains one or more geographic location information matching the item information, and The location information and the location information corresponding to the first user determine the sending range information corresponding to the question information. In some embodiments, if the question information is "how much is a catty of watermelon in District AA", the core word information includes the core word "watermelon", and one or more geographic location information matching "watermelon" is obtained (for example, " Fruit shop F1 at No. C1, B1 Road, "F2 fruit shop at No. C2, B2 Road"), respectively calculate the distance between each geographic location information and the location information corresponding to the first user, and then calculate the one or more The average distance between the geographic location information and the first user is 2 kilometers, so it is determined that the sending range corresponding to the question information is "a range of 2 kilometers near the first user".

In some embodiments, the method further includes: the network device determines the sending range threshold corresponding to the question information according to the personal information of the first user; wherein, the step S242 includes: the network device The location information corresponding to the user and the core word information determine the sending range information corresponding to the question information, wherein the sending range information satisfies the sending range threshold. In some embodiments, the personal information of the first user includes but not limited to the first user's point information, level information, medal information, title information, etc., the sending range threshold is the maximum sending range corresponding to the question information, according to the first user The sending range corresponding to the question information determined by the corresponding location information and core word information is less than or equal to the maximum sending range. With the continuous improvement of the first user's point information, level information, medal information, title information, etc., the sending range threshold is also increasing.

In some embodiments, the determining one or more target answering users corresponding to the question information according to the location information corresponding to the first user includes: the network device assigns the second user who has paid attention to the first user Determine the target answering user corresponding to the question information. In another embodiment, the second user who has followed the first user is directly determined as the target answering user of the question information, even if the current real-time location of the second user is not within the sending range corresponding to the question information.

In some embodiments, the first user is not in the question-and-answer blacklist information of the one or more target answering users. In some embodiments, for each target answering user, the question information will be sent to the target answering user only if the target answering user has not blocked the first user.

In some embodiments, the one or more target answering users are not in the question and answer blacklist information of the first user. In some embodiments, for each target answering user, the question information will be sent to the target answering user only if the first user has not blocked the target answering user.

In some embodiments, the method further includes: the network device receiving answer feedback information about the target answer information in the one or more answer information sent by the first user, if the answer feedback information indicates that the The first user accepts the target answer information, generates question end indication information corresponding to the question information, and sends it to the one or more target answer users, wherein the question end indication information is used to indicate that the question information Stop answering. In some embodiments, the answer feedback information includes but not limited to identification information of the first user, identification information of the target answer information, feedback information of the first user on the target answer information (for example, accepting the target answer information, or rejecting the target answer information information), if the answer feedback information indicates that the first user accepts the target answer information, the question end instruction information corresponding to the question information is generated and sent to one or more target answering users corresponding to the question information, wherein the question end instruction information is used For instructing the question information to stop answering, the one or more target answering users cannot continue to answer the question information.

In some embodiments, the method further includes: the network device updating the personal information of the first user and/or the target answering user corresponding to the target answer information according to the answer feedback information. In some embodiments, according to the answer feedback information (for example, accepting the target answer information, or rejecting the target answer information), update the personal information of the first user as the questioner and the target answering user corresponding to the target answer information as the answerer , for example, update point information, level information, medal information, title information, etc.

In some embodiments, the method further includes: the network device updating the sending range information corresponding to the question information; re-determining one or more new target answering users corresponding to the question information according to the updated sending range information, Wherein, the real-time location information of each new target answering user among the one or more new target answering users is located within the updated sending range information; the question information is sent to the one or more new target answering users. Target answering user; receiving one or more new answering information about the question information sent by the one or more new target answering users, and sending the one or more new answering information to the first user . In some embodiments, due to the movement of the first user who is the questioner, the current real-time location of the first user is constantly changing. At this time, the sending range corresponding to the question information needs to be updated, or, due to the If the answer information about the question information from the target answering user has not been received within the period, at this time, the sending range corresponding to the question information also needs to be updated, and then according to the updated sending range, the current real-time position is located within the updated sending range The user determined to be the new target answering user corresponding to the question information, and sends the question information to the re-determined new target answering user.

In some embodiments, the updating the sending range information corresponding to the question information includes: expanding the sending range information corresponding to the question information if no answer information about the question information is received within a predetermined time range. In some embodiments, if no answer information about the question information from the target answering user is received within the predetermined time range, at this time, the sending range corresponding to the question information can be expanded, and the current real-time position is located in the expanded sending range The user in the system is determined to be the new target answering user corresponding to the question information, so that the probability of the question information being answered can be increased, and the waiting time for the question information to be answered can be reduced.

In some embodiments, the updating the sending range information corresponding to the question information includes: if the moving distance of the first user exceeds a predetermined distance threshold, re-determining according to the current real-time location information corresponding to the first user The sending range information corresponding to the problem information. In some embodiments, due to the movement of the first user as the questioner, the current real-time location of the first user is constantly changing. If the moving distance of the first user exceeds a predetermined distance threshold, according to the current real-time location of the first user, Re-determine the sending range corresponding to the question information, and determine the user whose current real-time position is within the re-determined sending range as the new target answering user corresponding to the question information, thereby improving the probability that the question information is answered and reducing The waiting time for this question message to be answered. For example, the first user moves from location L1 to location L2, and updates the transmission range "1 kilometer around L1" determined according to location L1 to the transmission range "1 kilometer near L2" determined according to location L2.

Fig. 3 shows a flowchart of a method for question-and-answer interaction applied to a second user equipment according to an embodiment of the present application, and the method includes steps S31 and S32. In step S31, the second user equipment receives the question information sent by the network device and input by the first user, and presents the question information; in step S32, the second user equipment responds to the second user's answer to the question information The input operation is to obtain answer information about the question information input by the second user, and send the answer information to the network device.

In step S31, the second user equipment receives the question information sent by the network device and input by the first user, and presents the question information. In some embodiments, after receiving and presenting the question information of the first user, the second user may choose to answer the question information, or may choose not to answer the question information.

In step S32, in response to the second user's answer input operation on the question information, the second user equipment acquires the answer information about the question information input by the second user, and sends the answer information to the the network device described above. In some embodiments, the answer input operation includes but is not limited to manually inputting an answer in text form and entering an answer in voice form. The identification information of the second user who is the author, and the identification information of the question information.

In some embodiments, the method further includes: the second user equipment receives and presents question end indication information corresponding to the question information sent by the network device, wherein the question end indication information is used to indicate the question Messages stop answering. In some embodiments, the question end indication information is used to indicate that the question information stops answering, and after receiving and presenting the question end indication information, the second user cannot continue to answer the question information.

In some embodiments, the method further includes: the second user equipment receiving and presenting answer information about the question information input by other target answer users sent by the network equipment. In some embodiments, answer information about the question information sent to the server by target answer users other than the second user is received and presented.

Fig. 4 shows a flowchart of a system method for question-and-answer interaction according to an embodiment of the present application.

As shown in FIG. 4, in step S41, the first user device obtains the question information input by the first user in response to the question input operation performed by the first user. Step S41 is the same or similar to the aforementioned step S11, and is not described Repeat it again; in step S42, the first user equipment sends the problem information and the location information corresponding to the first user to the network device, step S42 is the same or similar to the aforementioned step S12, and will not be repeated here; In step S43, the network device receives the question information sent by the first user equipment and the location information corresponding to the first user, and determines the corresponding location information of the question information according to the location information corresponding to the first user. One or more target answering users, wherein, the one or more target answering users include the second user, step S43 is the same or similar to the aforementioned step S21, and will not be repeated here; in step S44, the network device Sending the problem information to the second user equipment, step S44 is the same as or similar to the aforementioned step S22, and will not be repeated here; in step S45, the second user equipment receives the problem information sent by the network device , presenting the question information, step S45 is the same or similar to the aforementioned step S31, and will not be repeated here; in step S46, the second user device responds to the second user’s answer input operation on the question information , obtain the answer information about the question information input by the second user, and send the answer information to the network device, step S46 is the same or similar to the aforementioned step S32, and will not be repeated here; in step S47 , the network device receives the answer information sent by the second user equipment, and sends the answer information to the first user equipment, step S47 is the same as or similar to the aforementioned step S23, and will not be repeated here ; In step S48, the first user equipment receives the reply information sent by the network device, step S48 is the same as or similar to the aforementioned step S13, and will not be repeated here.

FIG. 5 shows a structural diagram of a first user device for question-and-answer interaction according to an embodiment of the present application. The device includes a one-module 11 , a two-module 12 and a three-module 13 . - module 11, used to respond to the question input operation performed by the first user, and obtain the question information input by the first user; module 12, used to store the question information and the corresponding position of the first user The information is sent to the network device; a module 13, configured to receive one or more answer information about the question information sent by the network device.

- a module 11, configured to, in response to a question input operation performed by the first user, acquire question information input by the first user. In some embodiments, questions include but are not limited to one or more forms of text, pictures, audio, and video as carriers, and question input operations include but are not limited to automatic input, manual input, and other input methods, for example, manual input text Form questions, or, entered voice form questions. In some embodiments, the question information includes, but is not limited to, text questions manually input by the first user or voice questions entered, and identification information of the first user used to identify the identity of the question maker.

A one-two module 12, configured to send the question information and the location information corresponding to the first user to the network device. In some embodiments, the location information corresponding to the first user may be the real-time location information of the first user, or any location information specified by the first user, wherein the real-time location information of the first user or the location information specified by the first user Any location information includes, but is not limited to, latitude and longitude information, location name information, location identification information, and the like. In some embodiments, after receiving the question information sent by the first user equipment and the location information corresponding to the first user, the server can dynamically determine one or more target answers corresponding to the question information according to the location information corresponding to the first user. user, and then send the question information to the one or more target answering users, wherein the location information corresponding to the first user may be the current location information of the first user, or any location information specified by the first user. For example, the question information is "which restaurant is better nearby", the location information corresponding to the first user is the current real-time location of the first user, and the server receives the question information sent by the first user device and the location corresponding to the first user After receiving the information, it can be dynamically determined that the target answering user corresponding to the question information is another user whose current real-time location is within 1 km of the first user's current real-time location, and then the server will send the question information to the target answering user corresponding to the question information user.

A module 13, configured to receive one or more answer information about the question information sent by the network device. In some embodiments, after receiving the question information, the target answering user inputs answer information about the question information, and sends the answer information to the server, and the server can send the answer information in real time after receiving the answer information To the first user, when the number of received answer information meets a predetermined quantity threshold, or when the time interval between the current time and the question release time meets a predetermined duration threshold, one or more on the server The answer information is sent to the first user, where the answer includes but is not limited to one or more forms of text, pictures, audio, and video as carriers, for example, answers in the form of text entered manually, or answers in the form of voice input answer. In some embodiments, the answer information includes, but is not limited to, a text answer manually input by the target answering user or a voice answer entered, and identification information of the target answering user for identifying the identity of the answerer. It should be noted that the first user equipment may perform multiple receiving operations.

In some embodiments, the one-two module 12 is configured to: obtain real-time location information corresponding to the first user; and send the problem information and the real-time location information to the network device. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 1 , so they are not repeated here, and are hereby incorporated by reference.

In some embodiments, the one-two module 12 is configured to: respond to the position input operation performed by the first user, obtain the designated location information input by the first user; The information is sent to the network device. In some embodiments, the first user can specify any location information, and then send the question information and the specified location information to the service, wherein the specified location information includes but not limited to the latitude and longitude information of the location specified by the first user, location name information , location identification information, etc.

In some embodiments, the device is further configured to: acquire sending range setting information input by the first user and corresponding to the question information; and send the sending range setting information to the network device. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 1 , so they are not repeated here, and are hereby incorporated by reference.

In some embodiments, the device is further configured to: determine the input length threshold corresponding to the question input operation according to the personal information of the first user; if the question information input by the first user reaches the input length Threshold, display prompt information about the input length threshold. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 1 , so they are not repeated here, and are hereby incorporated by reference.

In some embodiments, the apparatus also includes a quad module 14 (not shown). A module 14, configured to, in response to the first user's feedback input operation on the target answer information in the one or more answer information, acquire the answer feedback information input by the first user for the target answer information , and sending the answer feedback information to the network device, where the answer feedback information is used to instruct the first user to accept or reject the target answer information. Here, the specific implementation of the first-fourth module 14 is the same as or similar to the embodiment related to step S14 in FIG. 1 , so it will not be described in detail here, and it is included here by reference.

In some embodiments, the first-fourth module 14 is configured to: when receiving an answer message sent by the network device, respond to the first user's feedback input operation on the answer information, and use the answer information as a target Answer information, and obtain the answer feedback information input by the first user for the target answer information, and send the answer feedback information to the network device, or; when receiving multiple answers sent by the network device information, in response to the first user’s feedback input operation on the target answer information in the plurality of answer information, obtain the answer feedback information input by the first user for the target answer information, and feed back the answer Send the information to the network device, or; in response to the first user's feedback input operation on the target answer information in all the received answer information, acquire the answer input by the first user for the target answer information feedback information, and send the answer feedback information to the network device. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 1 , so they are not repeated here, and are hereby incorporated by reference.

FIG. 6 shows a structural diagram of a network device for question-and-answer interaction according to an embodiment of the present application. The device includes a two-one module 21 , a two-two module 22 and a two-three module 23 . Two-one module 21, configured to receive the location information corresponding to the first user sent by the first user and the question information input by the first user, and determine the question information according to the location information corresponding to the first user Corresponding one or more target answering users; 22 module 22, for sending the question information to the one or more target answering users; 23 module 23, for receiving the one or more target answering One or more answer information about the question information sent by the user, and send the one or more answer information to the first user.

Two-one module 21, configured to receive the location information corresponding to the first user sent by the first user and the question information input by the first user, and determine the question information according to the location information corresponding to the first user Corresponding to one or more goals to answer the user. In some embodiments, the question information sent by the first user and the location information corresponding to the first user are received, and one or more target answering users corresponding to the question information can be dynamically determined according to the location information corresponding to the first user, wherein, The location information corresponding to the first user may be the current location information of the first user, or any location information specified by the first user. For example, the question information is "which restaurant is more delicious nearby", and the location information corresponding to the first user is the current real-time location of the first user, so that it can be dynamically determined that the target answering user corresponding to the question information is that the current real-time location is located at the first Other users within 1 km of a user's current real-time location.

The two-two module 22 is configured to send the question information to the one or more target answering users.

The second and third modules 23 are configured to receive one or more answer information about the question information sent by the one or more target answering users, and send the one or more answer information to the first user . In some embodiments, after receiving the question information, the target answer user can manually input an answer in text form or enter an answer in voice form, and the answer includes but is not limited to one or more of text, picture, audio, video The form is the carrier, and generate answer information, which includes but is not limited to the text answer manually input by the target answer user or the entered voice answer, the identification information of the target answer user used to identify the answerer, and then send the answer information To the server, the server may send the answer information to the first user in real time after receiving the answer information, or when the number of the received answer information meets a predetermined quantity threshold, or, when the current time is 50 minutes away from the time when the question is released When the time interval satisfies the predetermined duration threshold, one or more answer messages on the server are sent to the first user.

In some embodiments, the two-two module 22 is configured to: in response to the problem information, determine the response time limit information corresponding to the problem information, and send the problem information and the response time limit information to one or more target to answer the user. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the two-two module 22 is configured to: in response to the question information, if the question information satisfies the time limit trigger condition, determine the response time limit information corresponding to the question information, and send the question information and the The response time limit information is sent to one or more target answering users; otherwise, the question information is sent to the one or more target answering users. Here, the related operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, if the question information meets the time limit trigger condition, the response time limit information corresponding to the question information may be determined according to a predetermined rule, or the response time limit information corresponding to the question information may be determined according to the time limit trigger condition . Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the time limit trigger conditions include but are not limited to:

1) The question information has a response time limit requirement

2) The time limit setting information of the problem information has been enabled or assigned

3) The question time limit setting information of the first user has been enabled or assigned

4) Any combination of the time limit trigger conditions mentioned above.

Here, the relevant time limit triggering conditions are the same as or similar to those in the embodiment shown in FIG. 2 , so details are not repeated here, and are hereby incorporated by reference.

In some embodiments, detecting whether the question information has a response time limit requirement includes: detecting whether the question type to which the question information belongs is a knowledge type; if yes, the question information does not have a response time limit requirement; otherwise, the question information There is a response time limit requirement for information. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the detecting whether the question information has a response time limit requirement includes: detecting whether the question information contains time-related information; if yes, the question information has a response time limit requirement. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the detecting whether the question information has a response time limit requirement includes: detecting whether the question information contains time-sensitive activity-related information; if yes, the question information has a response time limit requirement. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the device is further configured to: for each answer information in the one or more answer information, send the answer information to the one or more target answer users except the answer information corresponding to A target answer user other than the target answer user. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they will not be repeated here, and are hereby incorporated by reference.

In some embodiments, the location information corresponding to the first user includes real-time location information corresponding to the first user. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the location information corresponding to the first user includes specified location information input by the first user. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the determining one or more target answering users corresponding to the question information according to the location information corresponding to the first user includes a 24 module 24 (not shown). The second and fourth module 24 is configured to determine the sending range information corresponding to the question information according to the location information corresponding to the first user; and determine one or more target answering users corresponding to the question information according to the sending range information , wherein, the real-time location information of each target answering user among the one or more target answering users is located within the sending range information. Here, the specific implementation of the 24 module 24 is the same as or similar to the embodiment related to step S24 in FIG. 2 , so it will not be described in detail here, and it is included here by reference.

In some embodiments, the device is further configured to: receive the real-time location information of the first user sent by the first user equipment; wherein, the 24 module 24 is configured to: correspond to The location information of the problem information is determined to determine the sending range information corresponding to the problem information. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the device is further configured to: determine the sending range threshold corresponding to the question information according to the personal information of the first user; wherein, the twenty-four module 24 includes a twenty-five module 25 (not shown out). The twenty-five module 25 is configured to determine the sending range information corresponding to the question information according to the location information corresponding to the first user, wherein the sending range information satisfies the sending range threshold. Here, the specific implementation of the two-five module 25 is the same as or similar to the embodiment related to step S25 in FIG. 2 , so it will not be described in detail here, and it is included here by reference.

In some embodiments, the two-five module 25 is configured to: determine the sending range information corresponding to the question information according to the question information and the location information corresponding to the first user, wherein the sending range information satisfies The sending range threshold. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the device is further configured to: receive sending range setting information corresponding to the question information sent by the first user equipment; wherein, the twenty-five module 25 is configured to: Corresponding to the location information and the sending range setting information, determine the sending range information corresponding to the problem information, wherein the sending range information satisfies the sending range threshold. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the 24 module 24 includes a 241 module 241 (not shown) and a 242 module 242 (not shown). The 241 module 241 is used to obtain the core word information corresponding to the question information; the 242 module 242 is used to determine the corresponding key word information of the question information according to the location information corresponding to the first user and the core word information. send range information. Here, the specific implementations of the 241 module 241 and the 242 module 242 are the same as or similar to the embodiment related to steps S241 and S242 in FIG. 2 , so they are not repeated here, and are hereby incorporated by reference.

In some embodiments, the 242 module 242 is configured to: if the core word information includes location information, obtain the location information corresponding to the location information, and according to the location information of the location and the location information corresponding to the first user The location information is used to determine the sending range information corresponding to the question information. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the 242 module 242 is configured to: if the core word information includes item information, obtain one or more geographic location information matching the item information, and geographic location information and the location information corresponding to the first user, and determine the sending range information corresponding to the question information. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the device is further configured to: determine the sending range threshold corresponding to the question information according to the personal information of the first user; wherein, the 242 module 242 is configured to: according to the first user The location information corresponding to a user and the core word information determine the sending range information corresponding to the question information, wherein the sending range information satisfies the sending range threshold. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the determining one or more target answering users corresponding to the question information according to the location information corresponding to the first user includes: determining the second user who has followed the first user as The target answer user corresponding to the question information. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the first user is not in the question-and-answer blacklist information of the one or more target answering users. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the one or more target answering users are not in the question and answer blacklist information of the first user. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the device is further configured to: receive answer feedback information about the target answer information in the one or more answer information sent by the first user, if the answer feedback information indicates that the The first user accepts the target answer information, generates question end indication information corresponding to the question information and sends it to the one or more target answer users, wherein the question end indication information is used to indicate that the question information stops answer. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the device is further configured to: update the personal information of the first user and/or the target answering user corresponding to the target answer information according to the answer feedback information. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the device is further configured to: update the sending range information corresponding to the question information; re-determine one or more new target answering users corresponding to the question information according to the updated sending range information, wherein , the real-time location information of each new target answering user among the one or more new target answering users is located within the updated sending range information; the question information is sent to the one or more new target users Answering the user; receiving one or more new answer information about the question information sent by the one or more new target answer users, and sending the one or more new answer information to the first user and Among the one or more new target answering users, other new target answering users except the new target answering user corresponding to the answer information. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the updating the sending range information corresponding to the question information includes: expanding the sending range information corresponding to the question information if no answer information about the question information is received within a predetermined time range. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the updating the sending range information corresponding to the question information includes: if the moving distance of the first user exceeds a predetermined distance threshold, re-determining according to the current real-time location information corresponding to the first user The sending range information corresponding to the problem information. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 2 , so they are not repeated here, and are incorporated herein by reference.

FIG. 7 shows a structural diagram of a second user device for question-and-answer interaction according to an embodiment of the present application. The device includes a three-one module 31 and a three-two module 32 . Three one module 31, configured to receive the question information input by the first user sent by the network device, and present the question information; three two module 32, configured to respond to the second user's answer input operation on the question information, and obtain the answering information about the question information input by the second user, and sending the answering information to the network device.

The trinity module 31 is configured to receive the question information input by the first user sent by the network device, and present the question information. In some embodiments, after receiving and presenting the question information of the first user, the second user may choose to answer the question information, or may choose not to answer the question information.

Three-two module 32, configured to respond to the second user's answer input operation on the question information, obtain the answer information about the question information input by the second user, and send the answer information to the network equipment. In some embodiments, the answer input operation includes but is not limited to manually inputting an answer in text form and entering an answer in voice form. The identification information of the second user who is the author, and the identification information of the question information.

In some embodiments, the device is further configured to: receive and present question end indication information corresponding to the question information sent by the network device, wherein the question end indication information is used to indicate that the question information stops answering . Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 3 , so they are not repeated here, and are incorporated herein by reference.

In some embodiments, the device is further configured to: receive and present answer information about the question information input by other target answer users sent by the network device. Here, the relevant operations are the same as or similar to those in the embodiment shown in FIG. 3 , so they are not repeated here, and are incorporated herein by reference.

FIG. 8 illustrates an exemplary system that may be used to implement various embodiments described in this application.

As shown in FIG. 8 , in some embodiments, the system 300 can be used as any device in the above embodiments. In some embodiments, system 300 may include one or more computer-readable media (e.g., system memory or NVM/storage device 320 ) having instructions and be coupled to and configured to execute The instructions are one or more processors (eg, processor(s) 305 ) that implement a module to perform the actions described in this application.

For one embodiment, system control module 310 may include any suitable interface controller to provide at least one of processor(s) 305 and/or any suitable device or component in communication with system control module 310 Any suitable interface.

The system control module 310 may include a memory controller module 330 to provide an interface to the system memory 315. The memory controller module 330 may be a hardware module, a software module and/or a firmware module.

System memory 315 may be used, for example, to load and store data and/or instructions for system 300 . For one embodiment, system memory 315 may include any suitable volatile memory, such as suitable DRAM. In some embodiments, system memory 315 may include Double Data Rate Type Quad Synchronous Dynamic Random Access Memory (DDR4 SDRAM).

For one embodiment, system control module 310 may include one or more input/output (I/O) controllers to provide interfaces to NVM/storage devices 320 and communication interface(s) 325 .

For example, NVM/storage 320 may be used to store data and/or instructions. NVM/storage 320 may include any suitable non-volatile memory (e.g., flash memory) and/or may include any suitable non-volatile storage device(s) (e.g., one or more hard drives ( HDD), one or more compact disc (CD) drives, and/or one or more digital versatile disc (DVD) drives).

NVM/storage device 320 may include a storage resource that is physically part of the device on which system 300 is installed, or it may be accessible by the device without necessarily being part of the device. For example, NVM/storage 320 may be accessed over a network via communication interface(s) 325 .

Communication interface(s) 325 may provide an interface for system 300 to communicate over one or more networks and/or with any other suitable device. System 300 may communicate wirelessly with one or more components of a wireless network according to any of one or more wireless network standards and/or protocols.

For one embodiment, at least one of processor(s) 305 may be packaged with logic of one or more controllers of system control module 310 (eg, memory controller module 330 ). For one embodiment, at least one of the processor(s) 305 may be packaged with the logic of one or more controllers of the system control module 310 to form a system-in-package (SiP). For one embodiment, at least one of the processor(s) 305 may be integrated on the same die as the logic of the one or more controllers of the system control module 310 . For one embodiment, at least one of the processor(s) 305 may be integrated on the same die with the logic of the one or more controllers of the system control module 310 to form a system on chip (SoC).

In various embodiments, system 300 may be, but is not limited to, a server, workstation, desktop computing device, or mobile computing device (eg, laptop computing device, handheld computing device, tablet computer, netbook, etc.). In various embodiments, system 300 may have more or fewer components and/or a different architecture. For example, in some embodiments, system 300 includes one or more cameras, a keyboard, a liquid crystal display (LCD) screen (including a touchscreen display), non-volatile memory ports, multiple antennas, graphics chips, application-specific integrated circuits ( ASIC) and speakers.

The present application also provides a computer-readable storage medium, the computer-readable storage medium stores computer codes, and when the computer codes are executed, the method described in any one of the preceding items is executed.

The present application also provides a computer program product, when the computer program product is executed by a computer device, the method described in any one of the preceding items is executed.

The present application also provides a kind of computer equipment, and described computer equipment comprises:

one or more processors;

memory for storing one or more computer programs;

When the one or more computer programs are executed by the one or more processors, the one or more processors are made to implement the method as described in any one of the preceding items.

It should be noted that the present application can be implemented in software and/or a combination of software and hardware, for example, it can be implemented by using an application specific integrated circuit (ASIC), a general-purpose computer or any other similar hardware devices. In one embodiment, the software program of the present application can be executed by a processor to realize the steps or functions described above. Likewise, the software program (including associated data structures) of the present application can be stored in a computer-readable recording medium such as RAM memory, magnetic or optical drive or floppy disk and the like. In addition, some steps or functions of the present application may be implemented by hardware, for example, as a circuit that cooperates with a processor to execute each step or function.

In addition, a part of the present application can be applied as a computer program product, such as a computer program instruction. When it is executed by a computer, the method and/or technical solution according to the present application can be invoked or provided through the operation of the computer. Those skilled in the art should understand that computer program instructions exist in computer-readable media in forms including but not limited to source files, executable files, installation package files, etc. Limited to: the computer directly executes the instruction, or the computer compiles the instruction and then executes the corresponding compiled program, or the computer reads and executes the instruction, or the computer reads and installs the instruction and then executes the corresponding post-installation program program. Here, a computer readable medium may be any available computer readable storage medium or communication medium that can be accessed by a computer.

Communication media includes the media whereby communication signals embodying, for example, computer readable instructions, data structures, program modules or other data are transmitted from one system to another. Communication media can include guided transmission media such as cables and wires (e.g., fiber optics, coaxial, etc.) and wireless (unguided transmission) media capable of propagating waves of energy, such as acoustic, electromagnetic, RF, microwave, and infrared . Computer readable instructions, data structures, program modules or other data may be embodied, for example, as a modulated data signal in a wireless medium such as a carrier wave or similar mechanism such as embodied as part of spread spectrum technology. The term "modulated data signal" means a signal that has one or more of its characteristics changed or set in such a manner as to encode information in the signal. Modulation can be analog, digital or mixed modulation techniques.

By way of example, and not limitation, computer-readable storage media may include volatile and nonvolatile, volatile, volatile, or Removable and non-removable media. For example, computer-readable storage media include, but are not limited to, volatile memories such as random access memories (RAM, DRAM, SRAM); and nonvolatile memories such as flash memory, various read-only memories (ROM, PROM, EPROM) , EEPROM), magnetic and ferromagnetic/ferroelectric memory (MRAM, FeRAM); and magnetic and optical storage devices (hard disks, tapes, CDs, DVDs); or other media known now or developed in the future capable of storing data for computer systems Computer readable information/data used.

Here, an embodiment according to the present application includes an apparatus comprising a memory for storing computer program instructions and a processor for executing the program instructions, wherein when the computer program instructions are executed by the processor, triggering The operation of the device is based on the foregoing methods and/or technical solutions according to multiple embodiments of the present application.

It will be apparent to those skilled in the art that the present application is not limited to the details of the exemplary embodiments described above, but that the present application can be implemented in other specific forms without departing from the spirit or essential characteristics of the present application. Therefore, the embodiments should be regarded as exemplary and not restrictive in all points of view, and the scope of the application is defined by the appended claims rather than the foregoing description, and it is intended that the scope of the present application be defined by the appended claims rather than by the foregoing description. All changes within the meaning and range of equivalents of the elements are embraced in this application. Any reference sign in a claim should not be construed as limiting the claim concerned. In addition, it is obvious that the word "comprising" does not exclude other elements or steps, and the singular does not exclude the plural. A plurality of units or means stated in the device claims may also be realized by one unit or device through software or hardware. The words first, second, etc. are used to denote names and do not imply any particular order.

Claims (26)

1. A question-answer interaction method is applied to network equipment, wherein the method comprises the following steps:

receiving position information which is sent by a first user and corresponds to the first user and question information input by the first user, and determining one or more target answer users corresponding to the question information according to the position information corresponding to the first user;

sending the question information to the one or more targeted answering users;

receiving one or more answer information about the question information sent by the one or more target answer users and sending the one or more answer information to the first user;

wherein, the determining one or more target answer users corresponding to the question information according to the position information corresponding to the first user comprises:

determining sending range information corresponding to the problem information according to the position information corresponding to the first user;

determining one or more target answering users corresponding to the question information according to the sending range information, wherein the real-time position information of each target answering user in the one or more target answering users is located in the sending range information;

wherein, the determining, according to the location information corresponding to the first user, the sending range information corresponding to the question information includes:

acquiring core word information corresponding to the question information;

if the core word information comprises article information, one or more pieces of geographical position information matched with the article information are obtained, and sending range information corresponding to the problem information is determined according to the average distance between the one or more pieces of position information and the position information corresponding to the first user.

2. The method of claim 1, wherein the method further comprises:

for each answer message in the one or more answer messages, sending the answer message to other target answer users except the target answer user corresponding to the answer message.

3. The method of claim 1, wherein the location information corresponding to the first user comprises real-time location information corresponding to the first user.

4. The method of claim 1, wherein the location information corresponding to the first user comprises specified location information input by the first user.

5. The method of claim 1, wherein the method further comprises:

updating the sending range information corresponding to the problem information;

re-determining one or more new target answering users corresponding to the question information according to the updated sending range information, wherein the real-time position information of each new target answering user in the one or more new target answering users is located in the updated sending range information;

sending the question information to the one or more new target answering users;

receiving one or more new answer information about the question information sent by the one or more new target answer users, and sending the one or more new answer information to the first user.

6. The method of claim 5, wherein the updating of the transmission range information corresponding to the question information comprises:

and if the answer information related to the question information is not received within a preset time range, enlarging the sending range information corresponding to the question information.

7. The method of claim 5, wherein the updating of the transmission range information corresponding to the question information comprises:

and if the moving distance of the first user exceeds a preset distance threshold, re-determining the sending range information corresponding to the problem information according to the current real-time position information corresponding to the first user.

8. The method of claim 1, wherein the method further comprises:

determining a sending range threshold corresponding to the problem information according to the personal information of the first user;

wherein the determining, according to the location information corresponding to the first user, the sending range information corresponding to the problem information includes:

and determining sending range information corresponding to the problem information according to the position information corresponding to the first user, wherein the sending range information meets the sending range threshold.

9. The method of claim 8, wherein the determining, according to the location information corresponding to the first user, the transmission range information corresponding to the question information comprises:

and determining sending range information corresponding to the problem information according to the problem information and the position information corresponding to the first user, wherein the sending range information meets the sending range threshold value.

10. The method of claim 8, wherein the method further comprises:

receiving sending range setting information corresponding to the problem information sent by the first user;

wherein, the determining, according to the location information corresponding to the first user, the sending range information corresponding to the question information includes:

and determining the sending range information corresponding to the problem information according to the position information corresponding to the first user and the sending range setting information, wherein the sending range information meets the sending range threshold value.

11. The method according to claim 1, wherein the determining, according to the location information corresponding to the first user and the core word information, transmission range information corresponding to the question information includes:

and if the core word information comprises the place information, obtaining place position information corresponding to the place information, and determining sending range information corresponding to the problem information according to the place position information and the position information corresponding to the first user.

12. The method of claim 1, wherein the determining one or more target answering users corresponding to the question information according to the location information corresponding to the first user comprises:

and determining a second user who has paid attention to the first user as a target answer user corresponding to the question information.

13. The method of claim 1, wherein the first user is not in question-answer blacklist information for the one or more target answering users.

14. The method of claim 1, wherein the one or more target answering users are not in the first user's question-answer blacklist information.

15. The method of claim 1, wherein the method further comprises:

receiving answer feedback information which is sent by the first user and is about target answer information in the one or more answer information, if the answer feedback information indicates that the first user receives the target answer information, generating question ending indication information corresponding to the question information and sending the question ending indication information to the one or more target answer users, wherein the question ending indication information is used for indicating the question information to stop answering.

16. The method of claim 15, wherein the method further comprises:

and updating the personal information of the first user and/or the target answer user corresponding to the target answer information according to the answer feedback information.

17. A question-answer interaction method is applied to first user equipment, and comprises the following steps:

responding to question input operation executed by a first user, and acquiring question information input by the first user;

sending the question information and the position information corresponding to the first user to network equipment, wherein the network equipment acquires core word information corresponding to the question information; if the core word information comprises article information, obtaining one or more pieces of geographical position information matched with the article information, and determining sending range information corresponding to the problem information according to the average distance between the one or more pieces of position information and the position information corresponding to the first user; determining one or more target answering users corresponding to the question information according to the sending range information, wherein the real-time position information of each target answering user in the one or more target answering users is located in the sending range information; sending the question information to the one or more targeted answering users;

receiving one or more answer messages sent by the network device regarding the question information.

18. The method of claim 17, wherein the sending the question information and the location information corresponding to the first user to a network device comprises:

acquiring real-time position information corresponding to the first user;

and sending the problem information and the real-time position information to the network equipment.

19. The method of claim 17, wherein the sending the question information and the location information corresponding to the first user to a network device comprises:

in response to the position input operation performed by the first user, obtaining designated position information input by the first user;

and sending the problem information and the specified position information to the network equipment.

20. The method of claim 17, wherein the method further comprises:

acquiring sending range setting information which is input by the first user and corresponds to the problem information;

and sending the sending range setting information to the network equipment.

21. The method of claim 17, wherein the method further comprises:

determining an input length threshold corresponding to the question input operation according to the personal information of the first user;

and if the question information input by the first user reaches the input length threshold, presenting prompt information about the input length threshold.

22. The method of claim 17, wherein the method further comprises:

responding to a feedback input operation of the first user on target answer information in the one or more answer information, acquiring answer feedback information, input by the first user, for the target answer information, and sending the answer feedback information to the network equipment, wherein the answer feedback information is used for indicating that the first user accepts or rejects the target answer information.

23. The method of claim 22, wherein the obtaining response feedback information input by the first user for a target response information of the one or more response information in response to a feedback input operation by the first user for the target response information and sending the response feedback information to the network device comprises:

when receiving an answer message sent by the network device, responding to a feedback input operation of the first user on the answer message, taking the answer message as a target answer message, acquiring the answer feedback message input by the first user and aiming at the target answer message, and sending the answer feedback message to the network device, or;

when receiving a plurality of pieces of answer information sent by the network equipment, responding to a feedback input operation of a first user on target answer information in the plurality of pieces of answer information, acquiring answer feedback information input by the first user and aiming at the target answer information, and sending the answer feedback information to the network equipment, or;

responding to a feedback input operation of the first user on target answer information in all received answer information, acquiring answer feedback information which is input by the first user and aims at the target answer information, and sending the answer feedback information to the network equipment.

24. A method of question-answer interaction, wherein the method comprises:

the method comprises the steps that first user equipment responds to question input operation executed by a first user, and question information input by the first user is obtained;

the first user equipment sends the problem information and the position information corresponding to the first user to network equipment;

the network equipment receives the question information sent by the first user equipment and the position information corresponding to the first user, and determines one or more target answering users corresponding to the question information according to the position information corresponding to the first user, wherein the one or more target answering users comprise second users;

the network equipment sends the problem information to second user equipment;

the second user equipment receives the problem information sent by the network equipment and presents the problem information;

the second user equipment responds to answer input operation of the second user on the question information, obtains answer information which is input by the second user and related to the question information, and sends the answer information to the network equipment;

the network equipment receives the answer information sent by the second user equipment and sends the answer information to the first user equipment;

the first user equipment receives the answer information sent by the network equipment;

wherein, the determining one or more target answer users corresponding to the question information according to the position information corresponding to the first user includes:

acquiring core word information corresponding to the question information;

if the core word information comprises article information, one or more pieces of geographical position information matched with the article information are obtained, and sending range information corresponding to the problem information is determined according to the average distance between the one or more pieces of position information and the position information corresponding to the first user;

and determining one or more target answering users corresponding to the question information according to the sending range information, wherein the real-time position information of each target answering user in the one or more target answering users is located in the sending range information.

25. An interactive question-answer apparatus, comprising:

a processor; and

a memory arranged to store computer executable instructions that, when executed, cause the processor to perform the method of any of claims 1 to 23.

26. A computer-readable medium storing instructions that, when executed, cause a system to perform the operations of any of the methods of claims 1 to 23.

Images