CN111078212B - Operation method and system for realizing personalized customization of voice product, service end processing method and server - Google Patents
Operation method and system for realizing personalized customization of voice product, service end processing method and server Download PDFInfo
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Abstract
本发明公开一种用于实现语音产品个性化定制的的操作方法,其包括在第一用户端,根据功能需求设定语音产品的开放参数,并对开放参数设定默认值,生成第一配置信息存储;在第二用户端,根据设定的语音产品的开放参数进行功能接入操作,并设定语音产品的定制参数,根据定制参数生成终端可视化用户界面;在第三用户端,根据终端可视化用户界面对定制参数进行参数值设定,并在交互请求时,将定制参数及其参数值作为第三配置信息发送给服务端;在服务端,响应于第三用户端的交互请求,根据第三配置信息和第一配置信息的优先级顺序,获取第一配置信息或第三配置信息进行调度处理。根据本发明公开的方案可以实现对语音产品的个性化配置。
The invention discloses an operation method for realizing the personalized customization of voice products, which comprises: at a first user end, setting open parameters of the voice product according to functional requirements, setting default values for the open parameters, and generating a first configuration Information storage; on the second user end, the function access operation is performed according to the set open parameters of the voice product, and the customized parameters of the voice product are set, and the terminal visual user interface is generated according to the customized parameters; on the third user end, according to the terminal The visual user interface sets the parameter value of the custom parameter, and sends the custom parameter and its parameter value as the third configuration information to the server during the interactive request; on the server, in response to the interactive request of the third user, according to the first 3. The priority order of the configuration information and the first configuration information, and the first configuration information or the third configuration information is acquired to perform scheduling processing. According to the solution disclosed in the present invention, individual configuration of voice products can be realized.
Description
技术领域technical field
本发明涉及语音交互技术领域,特别是一种用于实现语音产品的个性化定制的操作方法及系统、以及一种用于实现语音产品的个性化定制的服务端处理方法和服务器。The invention relates to the technical field of voice interaction, in particular to an operation method and system for realizing personalized customization of voice products, and a server-side processing method and server for realizing personalized customization of voice products.
背景技术Background technique
近年来,随着智能语音技术的发展,各种基于语音交互的智能设备也日益得到广泛应用。为了满足用户的不同语音交互需求,一般会由软件开发者基于需要进行语音产品的开发,之后将开发的语音产品提供给产品开发者进行配置和产品集成。目前,对语音产品的配置是基于语音对话平台,由产品开发者通过开发者提供的前端页面进行直接配置,这种方式存在以下缺陷:In recent years, with the development of intelligent voice technology, various intelligent devices based on voice interaction are increasingly widely used. In order to meet different voice interaction requirements of users, software developers generally develop voice products based on needs, and then provide the developed voice products to product developers for configuration and product integration. At present, the configuration of voice products is based on the voice dialogue platform, which is directly configured by the product developer through the front-end page provided by the developer. This method has the following defects:
第一、需要在开发好产品业务功能后,还继续进行配置管理操作和功能开放权限的管理操作,因此可能造成开发迭代速度成为业务需求的瓶颈;First, it is necessary to continue the configuration management operation and the management operation of the function opening authority after the product business function is developed, so the speed of development iteration may become a bottleneck of business requirements;
第二、目标角色单一,仅仅靠产品开发者来配置,不支持基于语音产品所依托的单设备的个性化配置,因而不能很好地满足终端用户需求;Second, the target role is single, which is only configured by product developers, and does not support the personalized configuration of a single device based on voice products, so it cannot well meet the needs of end users;
第三、对于语音产品的所有配置都是统一在语音交互平台开放,增加了平台适用的复杂度和学习成本,降低产品开发者的效率。Third, all configurations of voice products are unified and open on the voice interaction platform, which increases the complexity and learning cost of the platform and reduces the efficiency of product developers.
发明内容SUMMARY OF THE INVENTION
为了能够实现对语音产品的灵活配置和个性化配置,发明人通过多方研究和实验,想到了基于产品配置的概念进行角色划分,并基于角色配置的优先级进行调度响应的方案,实现了多环节按需对产品参数进行配置,且基于调度优先级,多个环节的配置能够不相互影响,使得语音产品能够更好地适应业务需求,而不受限于语言开发平台的迭代速度。In order to realize the flexible configuration and personalized configuration of voice products, the inventor came up with a scheme of dividing roles based on the concept of product configuration and scheduling responses based on the priority of role configuration through multi-party research and experiments, realizing multi-link Product parameters are configured on demand, and based on scheduling priorities, the configurations of multiple links can not affect each other, so that voice products can better adapt to business needs without being limited by the iterative speed of the language development platform.
根据本发明的一个方面,提供了一种用于实现语音产品个性化定制的的操作方法,其包括According to an aspect of the present invention, there is provided an operation method for realizing personalized customization of voice products, which includes:
在第一用户端,根据功能需求设定语音产品的开放参数,并对所述开放参数设定默认值,生成第一配置信息存储;On the first user terminal, set open parameters of the voice product according to functional requirements, set default values for the open parameters, and generate a first configuration information storage;
在第二用户端,根据设定的语音产品的开放参数进行功能接入操作,并设定语音产品的定制参数,根据定制参数生成终端可视化用户界面;On the second user terminal, the function access operation is performed according to the set open parameters of the voice product, and the custom parameters of the voice product are set, and a terminal visual user interface is generated according to the custom parameters;
在第三用户端,根据终端可视化用户界面对定制参数进行参数值设定,并在交互请求时,将定制参数及其参数值作为第三配置信息发送给服务端;On the third user terminal, set the parameter value of the customized parameter according to the terminal visual user interface, and send the customized parameter and its parameter value to the server as the third configuration information when the interactive request is made;
在服务端,响应于第三用户端的交互请求,根据第三配置信息和第一配置信息的优先级顺序,获取第一配置信息或第三配置信息进行调度处理。At the server end, in response to an interactive request from the third user end, the first configuration information or the third configuration information is obtained and scheduled according to the third configuration information and the priority order of the first configuration information.
根据本发明的另一个方面,提供了一种用于实现语音产品个性化定制的系统,其包括According to another aspect of the present invention, a system for realizing personalized customization of voice products is provided, comprising:
第一用户端,用于根据功能需求设定语音产品的开放参数,并对所述开放参数设定默认值,生成第一配置信息存储;a first user terminal, configured to set open parameters of the voice product according to functional requirements, set default values for the open parameters, and generate a first configuration information storage;
第二用户端,用于根据设定的语音产品的开放参数进行功能接入操作,并设定语音产品的定制参数,根据定制参数生成终端可视化用户界面;The second user terminal is used to perform a function access operation according to the set open parameters of the voice product, set custom parameters of the voice product, and generate a terminal visual user interface according to the custom parameters;
第三用户端,用于通过所述终端可视化用户界面对定制参数进行参数值设定,并在交互请求时,将定制参数及其参数值作为第三配置信息发送给服务端;和A third user terminal, configured to set parameter values for the customized parameters through the terminal visual user interface, and send the customized parameters and their parameter values as third configuration information to the server when an interactive request is made; and
云端服务器,响应于第三用户端的交互请求,根据第三配置信息和第一配置信息的优先级顺序,获取第一配置信息或第三配置信息进行调度处理。The cloud server, in response to the interaction request of the third client, obtains the first configuration information or the third configuration information and performs scheduling processing according to the third configuration information and the priority order of the first configuration information.
根据本发明的第三个方面,提供了一种用于实现语音产品个性化定制的服务端处理方法,其包括如下步骤:According to a third aspect of the present invention, a server-side processing method for realizing personalized customization of voice products is provided, which includes the following steps:
响应于接收到的第一用户请求,获取第一配置信息存储,其中,所述第一配置信息包括设定的开放参数;In response to the received first user request, obtain a first configuration information store, wherein the first configuration information includes a set open parameter;
响应于接收到的第二用户请求,根据所述设定的开放参数和第二用户请求,生成第二配置信息存储;In response to the received second user request, generating a second configuration information store according to the set open parameters and the second user request;
响应于第三用户在终端设备上的操作请求,获取第三配置信息,并根据第三配置信息、第二配置信息和第一配置信息的优先级顺序,获取第三配置信息、第二配置信息或第一配置信息进行调度处理。In response to the operation request of the third user on the terminal device, obtain the third configuration information, and obtain the third configuration information and the second configuration information according to the priority order of the third configuration information, the second configuration information and the first configuration information or the first configuration information to perform scheduling processing.
根据本发明的第四个方面,提供了一种用于实现语音产品个性化定制的服务器,其包括:According to a fourth aspect of the present invention, a server for realizing personalized customization of voice products is provided, which includes:
第一响应模块,用于响应于接收到的第一用户请求,获取第一配置信息存储,其中,所述第一配置信息包括设定的开放参数;a first response module, configured to obtain a first configuration information storage in response to the received first user request, wherein the first configuration information includes a set open parameter;
第二响应模块,用于响应于接收到的第二用户请求,根据所述设定的开放参数和第二用户请求,生成第二配置信息存储;a second response module, configured to, in response to the received second user request, generate a second configuration information store according to the set open parameters and the second user request;
第三响应模块,用于响应于第三用户在终端设备上的操作请求,获取第三配置信息,并根据第三配置信息、第二配置信息和第一配置信息的优先级顺序,获取第三配置信息、第二配置信息或第一配置信息进行调度处理。The third response module is configured to obtain the third configuration information in response to the operation request of the third user on the terminal device, and obtain the third configuration information according to the priority order of the third configuration information, the second configuration information and the first configuration information The configuration information, the second configuration information or the first configuration information is scheduled to be processed.
根据本发明的第五个方面,提供了一种电子设备,其包括:至少一个处理器,以及与至少一个处理器通信连接的存储器,其中,存储器存储有可被至少一个处理器执行的指令,指令被至少一个处理器执行,以使至少一个处理器能够执行上述方法的步骤。According to a fifth aspect of the present invention, there is provided an electronic device comprising: at least one processor, and a memory communicatively connected to the at least one processor, wherein the memory stores instructions executable by the at least one processor, The instructions are executed by at least one processor to enable the at least one processor to perform the steps of the above-described method.
根据本发明的第六个方面,提供了一种存储介质,其上存储有计算机程序,该程序被处理器执行时实现上述方法的步骤。According to a sixth aspect of the present invention, there is provided a storage medium on which a computer program is stored, and when the program is executed by a processor, the steps of the above method are implemented.
本发明实施例的方案,不仅支持第一用户在后台帮助用户解决其产品的高级需求,同时支持第三用户自己在前端对其产品进行配置;不仅能够解决第一用户和第二用户在实际项目中的问题,同时不增加第二用户对语音开发平台的上手难度和使用成本,还打破了开发周期对于业务需求的制约。并且,通过同时允许第二用户和第三用户在前端和终端进行配置,使产品开发者可以方便灵活的满足其产品配置需求,且能赋予产品开发者更强大的、领先市场的语音设备的配置能力。更关键的是,本方案确定了Product Settings(产品配置)概念,让内部开发人员-产品开发者-终端用户三种角色,依据其能力范围,都能够对产品或设备进行不同范围的配置。前两种角色可以通过前、后台(即语音开发平台的前端和后台)对产品进行配置,终端用户也可以通过客户端(即设备终端)对自己的设备进行个性化配置。The solution of the embodiment of the present invention not only supports the first user to help users solve the advanced requirements of their products in the background, but also supports the third user to configure their products in the front end; At the same time, it does not increase the difficulty and cost of using the voice development platform for the second user, and also breaks the constraints of the development cycle on business needs. Moreover, by allowing the second user and the third user to configure at the front end and terminal at the same time, product developers can easily and flexibly meet their product configuration requirements, and can give product developers more powerful and market-leading voice equipment configuration. ability. More importantly, this solution defines the concept of Product Settings, which allows the three roles of internal developers, product developers and end users, according to their capabilities, to configure products or devices in different ranges. The first two roles can configure the product through the front-end and the back-end (ie, the front-end and the background of the voice development platform), and end users can also configure their own devices through the client (ie, the device terminal).
附图说明Description of drawings
图1为本发明一实施方式的用于实现语音产品个性化定制的操作方法的方法流程图;FIG. 1 is a method flow chart of an operating method for realizing personalized customization of voice products according to an embodiment of the present invention;
图2为本发明一实施方式的用于实现语音产品个性化定制的系统的框架结构图;FIG. 2 is a frame structure diagram of a system for realizing personalized customization of voice products according to an embodiment of the present invention;
图3为基于图2所示的系统进行语音交互的实际应用过程示意图;Fig. 3 is a schematic diagram of the actual application process of voice interaction based on the system shown in Fig. 2;
图4为本发明一实施方式的用于实现语音产品个性化定制的服务端处理方法的方法流程图;4 is a method flowchart of a server-side processing method for realizing personalized customization of voice products according to an embodiment of the present invention;
图5为本发明一实施方式的用于实现语音产品个性化定制的服务器的框架结构示意图;5 is a schematic diagram of a framework structure of a server for realizing personalized customization of voice products according to an embodiment of the present invention;
图6为本发明一实施方式的电子设备结构示意图。FIG. 6 is a schematic structural diagram of an electronic device according to an embodiment of the present invention.
具体实施方式Detailed ways
为使本发明实施例的目的、技术方案和优点更加清楚,下面将结合本发明实施例中的附图,对本发明实施例中的技术方案进行清楚、完整地描述,显然,所描述的实施例是本发明一部分实施例,而不是全部的实施例。基于本发明中的实施例,本领域普通技术人员在没有做出创造性劳动前提下所获得的所有其他实施例,都属于本发明保护的范围。In order to make the purposes, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments These are some embodiments of the present invention, but not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without creative efforts shall fall within the protection scope of the present invention.
需要说明的是,在不冲突的情况下,本申请中的实施例及实施例中的特征可以相互组合。It should be noted that the embodiments in the present application and the features of the embodiments may be combined with each other in the case of no conflict.
本发明可以在由计算机执行的计算机可执行指令的一般上下文中描述,例如程序模块。一般地,程序模块包括执行特定任务或实现特定抽象数据类型的例程、程序、对象、元件、数据结构等等。也可以在分布式计算环境中实践本发明,在这些分布式计算环境中,由通过通信网络而被连接的远程处理设备来执行任务。在分布式计算环境中,程序模块可以位于包括存储设备在内的本地和远程计算机存储介质中。The invention may be described in the general context of computer-executable instructions, such as program modules, being executed by a computer. Generally, program modules include routines, programs, objects, elements, data structures, etc. that perform particular tasks or implement particular abstract data types. The invention may also be practiced in distributed computing environments where tasks are performed by remote processing devices that are linked through a communications network. In a distributed computing environment, program modules may be located in both local and remote computer storage media including storage devices.
在本发明中,“模块”、“装置”、“系统”等指应用于计算机的相关实体,如硬件、硬件和软件的组合、软件或执行中的软件等。详细地说,例如,元件可以、但不限于是运行于处理器的过程、处理器、对象、可执行元件、执行线程、程序和/ 或计算机。还有,运行于服务器上的应用程序或脚本程序、服务器都可以是元件。一个或多个元件可在执行的过程和/ 或线程中,并且元件可以在一台计算机上本地化和/ 或分布在两台或多台计算机之间,并可以由各种计算机可读介质运行。元件还可以根据具有一个或多个数据包的信号,例如,来自一个与本地系统、分布式系统中另一元件交互的,和/ 或在因特网的网络通过信号与其它系统交互的数据的信号通过本地和/ 或远程过程来进行通信。In the present invention, "module", "device", "system", etc. refer to relevant entities applied to a computer, such as hardware, a combination of hardware and software, software or software in execution, and the like. In detail, for example, an element can be, but is not limited to, a process running on a processor, a processor, an object, an executable element, a thread of execution, a program, and/or a computer. Also, an application program or script program running on the server, and the server can be a component. One or more elements may be in a process and/or thread of execution, and an element may be localized on one computer and/or distributed between two or more computers and may be executed from various computer readable media . Elements may also pass through a signal with one or more data packets, for example, from a signal that interacts with another element in a local system, a distributed system, and/or with data that interacts with other systems in a network of the Internet. local and/or remote processes to communicate.
最后,还需要说明的是,在本文中,诸如第一和第二等之类的关系术语仅仅用来将一个实体或者操作与另一个实体或操作区分开来,而不一定要求或者暗示这些实体或操作之间存在任何这种实际的关系或者顺序。而且,术语“包括”、“包含”,不仅包括那些要素,而且还包括没有明确列出的其他要素,或者是还包括为这种过程、方法、物品或者设备所固有的要素。在没有更多限制的情况下,由语句“包括……”限定的要素,并不排除在包括所述要素的过程、方法、物品或者设备中还存在另外的相同要素。Finally, it should also be noted that in this document, relational terms such as first and second are used only to distinguish one entity or operation from another, and do not necessarily require or imply these entities or that there is any such actual relationship or sequence between operations. Furthermore, the terms "comprising" and "comprising" include not only those elements, but also other elements not expressly listed, or elements inherent to such a process, method, article or apparatus. Without further limitation, an element defined by the phrase "comprises" does not preclude the presence of additional identical elements in a process, method, article, or device that includes the element.
由于本发明实施例涉及的语音产品个性化定制的方案可以应用于任何具有智能语音交互功能的智能设备上,实现对智能设备上承载的语音产品的个性化配置,例如手机、手表、耳机、个人PC电脑等,但是本发明的适用范围并不局限于此。通过本发明实施例提供的方案,能够根据需求在多个环节(技能开发环节、技能集成环节和用户终端)进行语音产品的配置,并能够基于终端用户的个性化配置进行语音交互,实现简单、高效,能够很好地适应用户千变万化的语音交互需求。Because the solution for personalized customization of voice products involved in the embodiments of the present invention can be applied to any smart device with intelligent voice interaction function, the personalized configuration of voice products carried on the smart device, such as mobile phones, watches, earphones, personal PCs, etc., but the scope of application of the present invention is not limited to this. With the solution provided by the embodiments of the present invention, voice products can be configured in multiple links (skill development link, skill integration link, and user terminal) according to requirements, and voice interaction can be performed based on the personalized configuration of the terminal user. It is efficient and can well adapt to the ever-changing voice interaction needs of users.
下面结合附图对本发明作进一步详细的说明。The present invention will be described in further detail below in conjunction with the accompanying drawings.
图1示意性地显示了根据本发明的一种实施方式的用于实现语音产品个性化定制的的操作方法的方法流程,如图1所示,本实施例的方法包括如下步骤:Fig. 1 schematically shows a method flow of an operation method for realizing personalized customization of a voice product according to an embodiment of the present invention. As shown in Fig. 1 , the method of this embodiment includes the following steps:
步骤S101:在第一用户端,根据功能需求设定语音产品的开放参数,并对开放参数设定默认值,生成第一配置信息存储。其中,第一用户端是指语音产品的内部开发人员进行研发时操作的后台。语音产品在开发过程中,会提供很多功能参数,该功能在云端服务器进行部署实现,并提供接口给产品开发者进行功能接入和配置。传统模式下,会将语音产品的全部功能都通过语音开发平台开放给所有的产品开发者,并提供给产品开发者云端的功能接口,以让产品开发者进行功能接入和实现,这样就能最终提供给终端用户相应的功能。但是这种传统模式下,产品开发者不但要进行功能的接入和实现,还需要通过语音平台进行功能参数配置,由于语音产品的全部功能参数时很多的,且有些参数配置复杂,这对于产品开发者就会造成严重的负担。因而本发明实施例的方案,将在第一用户端及语音产品进行开发的后台,由内部开发人员首先针对不同的产品开发者,选择器所需的功能参数进行针对性开放,并在后台设定好需要开放的参数和默认参数值,上传到云端服务器进行存储,即将与各产品开发者对应的产品的开放参数和对应的参数默认值存储为第一配置信息。具体地,在第一用户端,可以由内部开发人员通过参数录入的方式进行开放参数及其默认值的设定。下文将把内部开发人员统称为第一用户。Step S101: On the first user end, set open parameters of the voice product according to functional requirements, set default values for the open parameters, and generate a first configuration information storage. Wherein, the first user terminal refers to the background that the internal developers of the voice product operate during research and development. During the development of voice products, many functional parameters will be provided. This function will be deployed on the cloud server, and an interface will be provided for product developers to access and configure functions. In the traditional mode, all the functions of the voice product will be opened to all product developers through the voice development platform, and the functional interface of the cloud will be provided to the product developers, so that the product developers can access and realize the functions. Finally, the corresponding functions are provided to end users. However, in this traditional mode, product developers not only need to access and realize functions, but also need to configure function parameters through the voice platform. Because all the function parameters of voice products are many, and some parameter configurations are complicated, this is not a problem for the product. Developers will be a serious burden. Therefore, in the solution of the embodiment of the present invention, in the background of the development of the first user terminal and the voice product, the internal developers will firstly open the function parameters required by different product developers and selectors in a targeted manner, and set them in the background. The parameters and default parameter values that need to be opened are determined and uploaded to the cloud server for storage, that is, the open parameters of the products corresponding to each product developer and the corresponding default parameter values are stored as the first configuration information. Specifically, on the first user end, the internal developers can set the open parameters and their default values by means of parameter entry. Hereinafter, the internal developers will be collectively referred to as the first users.
步骤S102:在第二用户端,根据设定的语音产品的开放参数进行功能接入操作,以及根据需求对开放参数进行参数值设定和设定语音产品的定制参数,并根据参数值设定生成第二配置信息存储和根据定制参数生成终端可视化用户界面。其中,第二用户端是指对产品开发者开放,由产品开发者在其上进行操作,从而实现功能接入和参数配置的语音开发平台。本发明实施例中,产品开发者根据步骤S101中第一用户在第一用户端设置的开放参数,在语音开发平台进行功能接入和参数配置即可,减少了平台学习难度,并且不依赖产品开发者一个角色进行参数配置,在步骤S101中第一用户已经进行了参数的默认配置,这样在该步骤中产品开发者只需对需要修改的参数进行设置就可以了。在产品开发者对参数进行设置时,会根据产品开发者设置的参数值生成第二配置信息存储,生成的第二配置信息包括产品标识、参数和对应的参数值。另外,在本发明实施例中,产品开发者还可以在第二用户端设置语音产品的定制参数,并基于这些定制参数生成用于对这些定制参数进行参数值设置的可视化用户界面提供给终端用户,以使得终端用户也能够对定制参数的参数值进行配置,实现在终端设备上的个性化配置。其中,设置的定制参数可以是针对频繁使用且不会增加操作和学习难度的参数,也可以是基于终端用户需求的参数,优选将其以开关按钮的方式呈现在可视化用户界面上,以方便用户进行操作。这样既能够确保平台的易用性在可控制的范围内,又可以低成本地完成对于终端用户个性化设置的支持。Step S102: On the second user end, perform the function access operation according to the set open parameters of the voice product, and set the parameter values of the open parameters and set the customized parameters of the voice product according to the requirements, and set according to the parameter values. A second configuration information storage is generated and a terminal visual user interface is generated according to the customized parameters. Among them, the second client refers to a voice development platform that is open to product developers, and the product developers operate on it, thereby realizing function access and parameter configuration. In the embodiment of the present invention, the product developer only needs to perform function access and parameter configuration on the voice development platform according to the open parameters set by the first user on the first user terminal in step S101, which reduces the difficulty of learning the platform and does not depend on the product One role of the developer configures parameters. In step S101, the first user has already configured the parameters by default, so that in this step, the product developer only needs to set the parameters that need to be modified. When the product developer sets the parameters, the second configuration information storage is generated according to the parameter values set by the product developer, and the generated second configuration information includes the product identifier, the parameters and the corresponding parameter values. In addition, in this embodiment of the present invention, the product developer may also set custom parameters of the voice product on the second user end, and generate a visual user interface for setting parameter values of these custom parameters based on these custom parameters, and provide the end user with a visual user interface. , so that the terminal user can also configure the parameter value of the customized parameter, so as to realize the personalized configuration on the terminal device. The set custom parameters can be parameters that are frequently used and will not increase the difficulty of operation and learning, or parameters based on the needs of end users. It is preferable to present them on the visual user interface in the form of switch buttons to facilitate the user. to operate. This can not only ensure the ease of use of the platform within a controllable range, but also complete the support for end-user personalized settings at a low cost.
优选地,进行定制参数设置的方式,也可以是通过操作语音开发平台上以开关按钮的方式呈现在可视化用户界面中的开放参数的方式实现。其中,第二配置信息中的参数可以是开放参数,也可以是定制参数。Preferably, the way of setting the customized parameters can also be realized by operating the open parameters presented in the visual user interface in the form of switch buttons on the voice development platform. The parameters in the second configuration information may be open parameters or customized parameters.
其中,下文将把产品开发人员统称为第二用户。Hereinafter, product developers will be collectively referred to as second users.
步骤S103:在第三用户端,根据终端可视化用户界面对定制参数进行参数值设定,并在交互请求时,将定制参数及其参数值作为第三配置信息发送给服务端。第三用户端是指承载了语音产品的终端设备,终端用户通过在终端设备上的操作就可以发起语音交互请求,并由服务器根据终端用户的交互请求,获取语音产品的相关配置信息进行响应。其中,在本发明实施例中,通过步骤S102中第二用户的定制参数的设置,即可在语音产品装载的终端设备上提供用于进行定制参数的参数值设置的可视化用户界面,并根据用户的设置生成第三配置信息存储。在终端用户发出语音交互请求时,会首先获取第三配置信息作为交互请求的参数之一,发送给服务器端。其中,下文将把终端用户统称为第三用户。Step S103 : at the third user end, set parameter values for the customized parameters according to the terminal visual user interface, and send the customized parameters and their parameter values to the server as third configuration information when an interactive request is made. The third client refers to the terminal device that carries the voice product. The terminal user can initiate a voice interaction request by operating on the terminal device, and the server responds by obtaining the relevant configuration information of the voice product according to the terminal user's interaction request. Wherein, in this embodiment of the present invention, through the setting of the customization parameters of the second user in step S102, a visual user interface for setting the parameter values of the customization parameters can be provided on the terminal device loaded in the voice product, and according to the user The settings generate a third configuration information store. When the end user sends a voice interaction request, the third configuration information is first obtained as one of the parameters of the interaction request and sent to the server. Hereinafter, the terminal users will be collectively referred to as third users.
步骤S104:在服务端,响应于第三用户端的交互请求,根据第三配置信息、第二配置信息和第一配置信息的优先级顺序,获取第三配置信息或第二配置信息或第一配置信息进行调度处理。当服务器接收到第三用户发起的交互请求时,会首先从交互请求的参数中解析处第三配置信息,如果第三配置信息已经对当前交互请求的参数进行了参数值设定,就基于第三配置信息的参数值进行调度响应。如果第三配置信息中没有对当前交互请求的参数进行参数值的设定,就获取第二配置信息,根据第二配置信息的参数值进行调度响应。如果第二配置信息中也没有对当前交互请求的参数进行参数值的设定,就获取第一配置信息,根据第一配置信息中的默认参数值进行调度响应,即,对第三配置信息、第二配置信息和第一配置信息进行调度的优先级顺序为:第三配置信息的优先级优于第二配置信息的优先级、第二配置信息的优先级优于第一配置信息的优先级。Step S104: At the server, in response to the interactive request of the third client, obtain the third configuration information or the second configuration information or the first configuration according to the priority order of the third configuration information, the second configuration information and the first configuration information information for scheduling. When the server receives the interaction request initiated by the third user, it will first parse the third configuration information from the parameters of the interaction request. The parameter value of the third configuration information is scheduled to respond. If the parameter value of the current interaction request is not set in the third configuration information, the second configuration information is acquired, and a scheduling response is performed according to the parameter value of the second configuration information. If the parameter value of the current interaction request is not set in the second configuration information, the first configuration information is obtained, and a scheduling response is performed according to the default parameter value in the first configuration information, that is, the third configuration information, The priority order of scheduling between the second configuration information and the first configuration information is: the priority of the third configuration information is higher than the priority of the second configuration information, and the priority of the second configuration information is higher than the priority of the first configuration information .
在上述方法过程中,如果没有需求,也可以不在第二用户端或/和第三用户端进行参数值的设置,这样就使用默认参数值即第一配置信息进行响应即可。通过第一配置信息完成对参数的默认配置,能够省去前后端开发、联调、测试、发布版本的周期,大大提升了效率,确保语音开发平台的功能不会对业务、项目造成较大瓶颈。In the process of the above method, if there is no requirement, parameter values may not be set on the second user terminal or/and the third user terminal, and the default parameter value, that is, the first configuration information, may be used to respond. By completing the default configuration of parameters through the first configuration information, the cycle of front-end and back-end development, joint debugging, testing, and version release can be omitted, which greatly improves efficiency and ensures that the functions of the voice development platform will not cause major bottlenecks to business and projects. .
通过上述发明实施例的方案,不仅支持第一用户在后台帮助用户解决其产品的高级需求,同时支持第三用户自己在前端对其产品进行配置;不仅能够解决第一用户和第二用户在实际项目中的问题,同时不增加第二用户对语音开发平台的上手难度和使用成本,还打破了开发周期对于业务需求的制约。并且,通过同时允许第二用户和第三用户在前端和终端进行配置,使产品开发者可以方便灵活的满足其产品配置需求,且能赋予产品开发者更强大的、领先市场的语音设备的配置能力。更关键的是,本方案确定了ProductSettings(产品配置)概念,让内部开发人员-产品开发者-终端用户三种角色,依据其能力范围,都能够对产品或设备进行不同范围的配置。前两种角色可以通过前、后台(即语音开发平台的前端和后台)对产品进行配置,终端用户也可以通过客户端(即设备终端)对自己的设备进行配置。Through the solution of the above-mentioned embodiments of the invention, not only the first user is supported in the background to help the user to solve the advanced requirements of his product, but also the third user is supported to configure his product in the front-end; At the same time, it does not increase the difficulty and cost of using the voice development platform for the second user, and also breaks the constraints of the development cycle on business needs. Moreover, by allowing the second user and the third user to configure at the front end and terminal at the same time, product developers can easily and flexibly meet their product configuration requirements, and can give product developers more powerful and market-leading voice equipment configuration. ability. More importantly, this solution defines the concept of ProductSettings, so that the three roles of internal developers - product developers - end users can configure products or devices in different ranges according to their capabilities. The first two roles can configure the product through the front-end and the background (ie, the front-end and the background of the voice development platform), and end users can also configure their own devices through the client (ie, the device terminal).
图2示意性地显示了本发明一种实施方式的用于实现语音产品个性化定制的系统的框架结构,如图2所示,其包括Fig. 2 schematically shows the frame structure of a system for realizing personalized customization of voice products according to an embodiment of the present invention. As shown in Fig. 2, the system includes
第一用户端1,用于根据功能需求设定语音产品的开放参数,并对所述开放参数设定默认值,生成第一配置信息存储;The
第二用户端2,用于根据设定的语音产品的开放参数进行功能接入操作,并设定语音产品的定制参数,根据定制参数生成终端可视化用户界面;以及用于根据需求对开放参数或定制参数进行参数值设定,生成第二配置信息存储;The
第三用户端3,根据终端可视化用户界面对定制参数进行参数值设定,并在交互请求时,将定制参数及其参数值作为第三配置信息发送给服务端;和The
云端服务器4,用于响应于第三用户端的交互请求,根据第三配置信息、第二配置信息和第一配置信息的优先级顺序,获取第三配置信息或第二配置信息或第一配置信息进行调度处理,其中,对第三配置信息、第二配置信息和第一配置信息进行调度的优先级顺序为:第三配置信息的优先级优于第二配置信息的优先级、第二配置信息的优先级优于第一配置信息的优先级。The
上述第一配置信息和第二配置既可以分别存储在第一用户端1和第二用户端2,在用时由云端服务器4获取,也可以上传到云端服务器进行存储。The above-mentioned first configuration information and second configuration may be stored in the
图3示意性地显示了基于图2所示的系统进行语音交互的实际应用过程,以该语音产品的其中一个开放参数为支持多发音人为例进行说明,如图3所示,该实现过程为:第一用户首先在开发过程中通过第一用户端1将多发音人设置为开放参数并为其设置默认参数值,即默认的发音人声音例如为郭德纲的声音,并将该开放参数和其默认参数值存储为与产品关联的第一配置信息;第二用户在语音开发平台即第二用户端2对该开放参数进行支持多发音人的功能实现,并通过云端服务器4的接口对接该功能,同时根据产品个性化需求对该参数设置参数值,例如设置为林志玲的声音,这样就会生成一个产品配置信息即第二配置信息;另外,根据该产品中的这个参数在终端用户的个性化需求程度例如还可以将其设置为定制参数,并生成用于对该参数进行设置的可视化图形用户界面;在将该语音产品安装到终端设备时,会将第二配置信息与产品、设备相关联;然后,第三用户就可以在其设备上即第三用户端3对定制参数即该多发音人的参数进行个性化设置,例如可以将其设置为郭麒麟的声音;当第三用户利用该语音产品进行语音交互时,第三用户端3就会获取该多发音人的参数及其在终端设备上的参数值即第三配置信息,发送到语音对话服务器,语音对话服务器会将该请求发送给云端服务器4,云端服务器4在判断第三配置信息中有对该参数进行设置,就会根据第三配置信息中的参数值到TTS服务器(语音合成服务器)进行调度,用郭麒麟的声音进行响应。而如果第三配置信息中未对该参数进行设置,就会从第二用户端2获取相应的第二配置信息(例如基于第三用户端3的交互请求中的产品ID和设备ID找到对应的第二配置信息)进行判断,如果第二配置信息中对该参数进行了设置,就调用第二配置信息中该参数的值进行调度响应,如果第二配置信息也没有配置,就会找到该产品的第一配置信息中该参数的默认值进行调度响应。Fig. 3 schematically shows the actual application process of voice interaction based on the system shown in Fig. 2, and takes one of the open parameters of the voice product as an example to support multiple speakers. As shown in Fig. 3, the implementation process is as follows: : The first user first sets multiple speakers as open parameters through the
图4示意性地显示了本发明一种实施方式的用于实现语音产品个性化定制的服务端处理方法,如图4所示,其包括如下步骤:FIG. 4 schematically shows a server-side processing method for realizing personalized customization of voice products according to an embodiment of the present invention. As shown in FIG. 4 , it includes the following steps:
步骤S401:响应于接收到的第一用户请求,获取第一配置信息存储,其中,第一配置信息包括设定的开放参数。其中,第一用户请求是指第一用户通过第一用户终端设定开放参数和进行默认参数值配置的请求,该请求会发送到云端服务器,以使得云端服务器知晓该语音产品的开放参数及其配置情况。Step S401: In response to the received first user request, obtain a first configuration information storage, wherein the first configuration information includes the set open parameters. The first user request refers to a request by the first user to set open parameters and configure default parameter values through the first user terminal, and the request will be sent to the cloud server, so that the cloud server knows the open parameters of the voice product and their configuration. configuration.
步骤S402:响应于接收到的第二用户请求,根据设定的开放参数和第二用户请求,生成第二配置信息存储。其中,第二用户请求是指第二用户通过第二用户端进行功能接入和配置参数的请求。Step S402: In response to the received second user request, generate a second configuration information store according to the set open parameters and the second user request. The second user request refers to a request by the second user to perform function access and configure parameters through the second user terminal.
步骤S403:响应于第三用户在终端设备上的操作请求,获取第三配置信息,并根据第三配置信息、第二配置信息和第一配置信息的优先级顺序,获取第三配置信息、第二配置信息或第一配置信息进行调度处理。其中,第三配置信息、第二配置信息和第一配置信息的优先级顺序为第三配置信息的优先级优于第二配置信息的优先级、第二配置信息的优先级优于第一配置信息的优先级。Step S403: In response to the operation request of the third user on the terminal device, obtain the third configuration information, and obtain the third configuration information, the first configuration information and the first configuration information according to the priority order of the third configuration information, the second configuration information and the first configuration information. The second configuration information or the first configuration information performs scheduling processing. The priority order of the third configuration information, the second configuration information and the first configuration information is that the priority of the third configuration information is higher than the priority of the second configuration information, and the priority of the second configuration information is higher than the priority of the first configuration priority of information.
通过上述方法,会在第一用户和第二用户进行参数配置时,获取第一用户配置的参数及其参数值与产品关联存储为第一配置信息,获取第二参数配置的参数及其参数值与产品、设备关联存储为第二配置信息。之后,会基于第三用户的请求和配置,进行响应,并在响应时根据第三配置信息、第二配置信息和第一配置信息的配置情况和优先级顺序进行调度响应。其中,在第二用户进行功能接入和参数配置时,云端服务器会根据其是否是对其开放的参数进行判断,并在其为开放参数时,才允许该产品接入相应的功能接口和对其设置参数值。该部分对应的配置参数和进行交互请求的详细实现可参照前文描述,在此不再赘述。Through the above method, when the first user and the second user perform parameter configuration, the parameters configured by the first user and their parameter values are obtained and stored in association with the product as the first configuration information, and the parameters configured by the second parameter and their parameter values are obtained. The second configuration information is stored in association with the product and the device. Afterwards, a response will be made based on the request and configuration of the third user, and a scheduling response will be made according to the configuration and priority order of the third configuration information, the second configuration information, and the first configuration information during the response. Among them, when the second user performs function access and parameter configuration, the cloud server will judge whether it is an open parameter, and only allows the product to access the corresponding functional interface and pair if it is an open parameter. It sets the parameter value. The configuration parameters corresponding to this part and the detailed implementation of the interaction request can be referred to the foregoing description, which will not be repeated here.
图5示意性地显示了本发明一种实施方式的用于实现语音产品个性化定制的服务器,如图5所示,其包括:FIG. 5 schematically shows a server for realizing personalized customization of voice products according to an embodiment of the present invention. As shown in FIG. 5 , the server includes:
第一响应模块50,用于响应于接收到的第一用户请求,获取第一配置信息存储,其中,第一配置信息包括设定的开放参数;The
第二响应模块51,用于响应于接收到的第二用户请求,根据设定的开放参数和第二用户请求,生成第二配置信息存储;和The
第三响应模块52,用于响应于第三用户在终端设备上的操作请求,获取第三配置信息,并根据第三配置信息、第二配置信息和第一配置信息的优先级顺序,获取第三配置信息、第二配置信息或第一配置信息进行调度处理。The
其中,服务器上的各个模块及其对应的详细处理过程可参照前文描述,在此不再赘述。本发明实施例的方法和提供的服务器,能够实现综合内部开发者、产品开发者和终端用户对参评的参数进行定制,既能解决开发者在实际项目中的问题,同时不增加平台的上手难度和使用成本,又能满足终端用户对设备的个性化配置需求,实现简单、灵活,赋予了产品开发者更强大的、领先市场的语音设备配置能力,有助于语音设备需求的多样化和广泛推广。The respective modules on the server and their corresponding detailed processing procedures may refer to the foregoing description, which will not be repeated here. The method and the server provided by the embodiments of the present invention can realize the comprehensive customization of the parameters participating in the evaluation by internal developers, product developers and end users, which can not only solve the problems of developers in actual projects, but also does not increase the difficulty of getting started with the platform It can also meet the individual configuration requirements of end-users for the device. The implementation is simple and flexible. It gives product developers more powerful and market-leading voice device configuration capabilities, and helps to diversify and widen the needs of voice devices. promotion.
在一些实施例中,本发明实施例提供一种非易失性计算机可读存储介质,所述存储介质中存储有一个或多个包括执行指令的程序,所述执行指令能够被电子设备(包括但不限于计算机,服务器,或者网络设备等)读取并执行,以用于执行本发明上述用于实现语音产品个性化定制的服务端处理的方法。In some embodiments, embodiments of the present invention provide a non-volatile computer-readable storage medium, where one or more programs including execution instructions are stored in the storage medium, and the execution instructions can be read by an electronic device (including But not limited to a computer, a server, or a network device, etc.) to read and execute it, so as to execute the above-mentioned server-side processing method for realizing personalized customization of a voice product of the present invention.
在一些实施例中,本发明实施例还提供一种计算机程序产品,计算机程序产品包括存储在非易失性计算机可读存储介质上的计算机程序,计算机程序包括程序指令,当所程序指令被计算机执行时,使计算机执行上述用于实现语音产品个性化定制的服务端处理的方法。In some embodiments, embodiments of the present invention further provide a computer program product, the computer program product includes a computer program stored on a non-volatile computer-readable storage medium, the computer program includes program instructions, and when the program instructions are executed by a computer At the time, the computer is made to execute the above-mentioned server-side processing method for realizing the personalized customization of the voice product.
在一些实施例中,本发明实施例还提供一种电子设备,其包括:至少一个处理器,以及与至少一个处理器通信连接的存储器;其中,存储器存储有可被至少一个处理器执行的指令,指令被所述至少一个处理器执行,以使至少一个处理器能够执行上述用于实现语音产品个性化定制的服务端处理的方法。In some embodiments, embodiments of the present invention further provide an electronic device, which includes: at least one processor, and a memory communicatively connected to the at least one processor; wherein the memory stores instructions executable by the at least one processor , the instructions are executed by the at least one processor, so that the at least one processor can execute the above-mentioned method for implementing the server-side processing method for personalized customization of a voice product.
在一些实施例中,本发明实施例还提供一种存储介质,其上存储有计算机程序,该程序被处理器执行时能够执行上述用于实现语音产品个性化定制的服务端处理的方法。In some embodiments, embodiments of the present invention further provide a storage medium on which a computer program is stored, and when the program is executed by a processor, can execute the above-mentioned method for implementing server-side processing for personalized customization of a voice product.
上述本发明实施例的用于实现语音产品个性化定制的服务端处理的服务器可用于执行本发明实施例的用于实现语音产品个性化定制的服务端处理的方法,并相应的达到上述本发明实施例的用于实现语音产品个性化定制的服务端处理的方法所达到的技术效果,这里不再赘述。本发明实施例中可以通过硬件处理器(hardware processor)来实现相关功能模块。The server for realizing the server-side processing of the personalized customization of the voice product according to the above embodiment of the present invention can be used to execute the method for realizing the server-side processing of the personalized customization of the voice product according to the embodiment of the present invention, and correspondingly achieve the above-mentioned present invention. The technical effects achieved by the method for realizing the server-side processing of the personalized customization of the voice product according to the embodiment will not be repeated here. In this embodiment of the present invention, relevant functional modules may be implemented by a hardware processor (hardware processor).
图6是本申请另一实施例提供的执行用于实现语音产品个性化定制的服务端处理的方法的电子设备的硬件结构示意图,如图6所示,该设备包括:FIG. 6 is a schematic diagram of the hardware structure of an electronic device that executes a method for implementing server-side processing for personalized customization of voice products provided by another embodiment of the present application. As shown in FIG. 6 , the device includes:
一个或多个处理器510以及存储器520,图6中以一个处理器510为例。One or
执行用于实现语音产品个性化定制的服务端处理的方法的设备还可以包括:输入装置530和输出装置540。The apparatus for executing the method for implementing the server-side processing method for personalized customization of a voice product may further include: an
处理器510、存储器520、输入装置530和输出装置540可以通过总线或者其他方式连接,图6中以通过总线连接为例。The
存储器520作为一种非易失性计算机可读存储介质,可用于存储非易失性软件程序、非易失性计算机可执行程序以及模块,如本申请实施例中的用于实现语音产品个性化定制的服务端处理的方法对应的程序指令/模块。处理器510通过运行存储在存储器520中的非易失性软件程序、指令以及模块,从而执行服务器的各种功能应用以及数据处理,即实现上述方法实施例中的用于实现语音产品个性化定制的服务端处理的方法。The
存储器520可以包括存储程序区和存储数据区,其中,存储程序区可存储操作系统、至少一个功能所需要的应用程序;存储数据区可存储根据用于实现语音产品个性化定制的服务端处理的服务器的使用所创建的数据等。此外,存储器520可以包括高速随机存取存储器,还可以包括非易失性存储器,例如至少一个磁盘存储器件、闪存器件、或其他非易失性固态存储器件。在一些实施例中,存储器520可选包括相对于处理器510远程设置的存储器,这些远程存储器可以通过网络连接至用于实现语音产品个性化定制的服务端处理的服务器。上述网络的实例包括但不限于互联网、企业内部网、局域网、移动通信网及其组合。The
输入装置530可接收输入的数字或字符信息,以及产生与用于实现语音产品个性化定制的服务端处理的服务器的用户设置以及功能控制有关的信号。输出装置540可包括显示屏等显示设备。The
上述一个或者多个模块存储在所述存储器520中,当被所述一个或者多个处理器510执行时,执行上述任意方法实施例中的用于实现语音产品个性化定制的服务端处理的方法。The one or more modules described above are stored in the
上述产品可执行本申请实施例所提供的方法,具备执行方法相应的功能模块和有益效果。未在本实施例中详尽描述的技术细节,可参见本申请实施例所提供的方法。The above product can execute the method provided by the embodiments of the present application, and has functional modules and beneficial effects corresponding to the execution method. For technical details not described in detail in this embodiment, reference may be made to the methods provided in the embodiments of this application.
本申请实施例的电子设备以多种形式存在,包括但不限于:The electronic devices of the embodiments of the present application exist in various forms, including but not limited to:
(1)移动通信设备:这类设备的特点是具备移动通信功能,并且以提供话音、数据通信为主要目标。这类终端包括:智能手机(例如iPhone)、多媒体手机、功能性手机,以及低端手机等。(1) Mobile communication equipment: This type of equipment is characterized by having mobile communication functions, and its main goal is to provide voice and data communication. Such terminals include: smart phones (eg iPhone), multimedia phones, feature phones, and low-end phones.
(2)超移动个人计算机设备:这类设备属于个人计算机的范畴,有计算和处理功能,一般也具备移动上网特性。这类终端包括:PDA、MID和UMPC设备等,例如iPad。(2) Ultra-mobile personal computer equipment: This type of equipment belongs to the category of personal computers, has computing and processing functions, and generally has the characteristics of mobile Internet access. Such terminals include: PDAs, MIDs, and UMPC devices, such as iPads.
(3)便携式娱乐设备:这类设备可以显示和播放多媒体内容。该类设备包括:音频、视频播放器(例如iPod),掌上游戏机,电子书,以及智能玩具和便携式车载导航设备。(3) Portable entertainment equipment: This type of equipment can display and play multimedia content. Such devices include: audio and video players (eg iPod), handheld game consoles, e-books, as well as smart toys and portable car navigation devices.
(4)服务器:提供计算服务的设备,服务器的构成包括处理器、硬盘、内存、系统总线等,服务器和通用的计算机架构类似,但是由于需要提供高可靠的服务,因此在处理能力、稳定性、可靠性、安全性、可扩展性、可管理性等方面要求较高。(4) Server: A device that provides computing services. The composition of the server includes a processor, a hard disk, a memory, a system bus, etc. The server is similar to a general computer architecture, but due to the need to provide highly reliable services, the processing power, stability , reliability, security, scalability, manageability and other aspects of high requirements.
(5)其他具有数据交互功能的电子装置。(5) Other electronic devices with data interaction function.
通过以上的实施方式的描述,本领域的技术人员可以清楚地了解到各实施方式可借助软件加通用硬件平台的方式来实现,当然也可以通过硬件。基于这样的理解,上述技术方案本质上或者说对相关技术做出贡献的部分可以以软件产品的形式体现出来,该计算机软件产品可以存储在计算机可读存储介质中,如ROM/RAM、磁碟、光盘等,包括若干指令用以使得一台计算机设备(可以是个人计算机,服务器,或者网络设备等)执行各个实施例或者实施例的某些部分所述的方法。From the description of the above embodiments, those skilled in the art can clearly understand that each embodiment can be implemented by means of software plus a general hardware platform, and certainly can also be implemented by hardware. Based on this understanding, the above-mentioned technical solutions can be embodied in the form of software products in essence, or the parts that make contributions to related technologies, and the computer software products can be stored in computer-readable storage media, such as ROM/RAM, magnetic disks , optical disc, etc., including several instructions to cause a computer device (which may be a personal computer, a server, or a network device, etc.) to perform the methods described in various embodiments or some parts of the embodiments.
最后应说明的是:以上实施例仅用以说明本申请的技术方案,而非对其限制;尽管参照前述实施例对本申请进行了详细的说明,本领域的普通技术人员应当理解:其依然可以对前述各实施例所记载的技术方案进行修改,或者对其中部分技术特征进行等同替换;而这些修改或者替换,并不使相应技术方案的本质脱离本申请各实施例技术方案的精神和范围。Finally, it should be noted that the above embodiments are only used to illustrate the technical solutions of the present application, but not to limit them; although the present application has been described in detail with reference to the foregoing embodiments, those of ordinary skill in the art should understand that: it can still be The technical solutions described in the foregoing embodiments are modified, or some technical features thereof are equivalently replaced; and these modifications or replacements do not make the essence of the corresponding technical solutions deviate from the spirit and scope of the technical solutions in the embodiments of the present application.
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