CN110458669A - Based on a smart service platform between car owners, auto repair stores and auto parts suppliers - Google Patents

Abstract

The invention discloses an intelligent service platform based on a vehicle owner, a vehicle repair shop and automobile spare and accessory suppliers, which comprises at least one vehicle, one vehicle repair shop and a plurality of automobile spare and accessory suppliers, wherein the vehicle owner drives the vehicle and stores the vehicle in the vehicle repair shop for vehicle project series service; the vehicle maintenance department performs vehicle information identification on the vehicle, performs vehicle maintenance inspection on the vehicle, further performs new and old customer identification on the acquired vehicle information, and inquires the maintenance record of the vehicle; when the vehicle is maintained for service and accessories are replaced, the automobile repair shop is connected with a plurality of automobile spare part suppliers in a data sharing mode, and the automobile repair shop inquires and purchases automobile spare parts through the automobile spare part suppliers, so that the maintenance transaction operation flow performed by an automobile owner, the automobile repair shop and the automobile spare part suppliers is quick, convenient, efficient and low in cost.

Description

Based on smart services between car owners, auto repair shops and auto parts suppliers platform

technical field

The invention relates to the field of spare parts trading in the automobile market, in particular to an intelligent service platform based on car owners, auto repair stores and auto spare parts suppliers.

Background technique

In the traditional auto repair mode, the auto repair store needs to register the paper information of the car or take pictures of the accessories, and then check whether the auto repair store has auto parts that match the corresponding vehicle. The staff will get or send the paper documents and pictures containing the auto parts information to the target auto parts suppliers, and register the quotation information of each auto parts. The store buyer sends out quotation documents, and after receiving the quotation documents provided by various auto parts suppliers, the auto repair store buyer integrates the quotation documents of all auto parts suppliers, and conducts comprehensive consideration in various aspects. After comprehensive consideration of various factors such as price, delivery time, quality of accessories, etc., the buyer of the auto repair store initiates a purchase request to the auto parts supplier that best meets the requirements, and the auto parts supplier receives the purchase from the auto repair store. After receiving the purchase request from the employee, open a sales order and arrange for delivery, and wait until the auto repair shop gets the purchased auto parts and start the vehicle. It can be seen that the traditional auto parts maintenance operation process is complicated and time-consuming; The lack of necessary supervision and control in the process of manufacturing can easily lead to counterfeit auto parts. Once the counterfeit auto parts are installed on the vehicle, it is very easy to cause accidents and consume a lot of corporate resources and labor costs, resulting in auto maintenance. The transaction operation process is complex, inefficient and costly.

Therefore, developing a smart service platform based on car owners, auto repair shops and auto parts suppliers is an urgent problem to be solved.

SUMMARY OF THE INVENTION

In order to overcome the above-mentioned shortcomings, the present invention aims to provide a technical solution that can solve the above-mentioned problems.

Based on the smart service platform between car owners, auto repair stores and auto parts suppliers, including at least one vehicle, one auto repair store and multiple auto parts suppliers,

The vehicle owner drives the vehicle and stores it in the auto repair shop for vehicle item series services;

The auto repair shop performs vehicle information identification on the vehicle, performs vehicle maintenance inspection on the vehicle, and then performs new and old customer identification on the acquired vehicle information, and inquires the maintenance record of the vehicle;

The auto repair store is connected with a plurality of the auto parts suppliers for data sharing, and the auto repair store purchases auto parts through the auto parts suppliers.

As a further solution of the present invention: the vehicle owner can make vehicle maintenance reservations to the auto repair store and consult the auto repair store.

As a further solution of the present invention: the vehicle owner includes an information entry module and an information transmission module, and the vehicle owner operates the information entry module and the information transmission module through the mobile terminal, so as to select a maintenance item for the auto repair shop ;

The vehicle owner makes an appointment for the maintenance items that the vehicle needs to be carried out in the auto repair shop through the information input module, and enables the vehicle owner to record and query the maintenance status of the vehicle in real time; The auto repair store sends rescue service information, and the work order service information, annual review, insurance, maintenance and other service information fed back by the auto repair store is sent to the mobile terminal through the information sending module and displayed, so that the owner can enter and view the information.

As a further solution of the present invention, the auto repair shop includes a reception judging maintenance module, and the auto repair shop operates the reception judging maintenance module through the operation terminal, so as to determine the maintenance type of the vehicle.

As a further solution of the present invention: the reception determination maintenance module includes a beauty repair service module and an auto parts repair service module, and the beauty repair service module and the auto parts repair service module are both installed inside the reception determination repair module.

As a further scheme of the present invention: the beauty repair service module is used for vehicle cleaning and vehicle beauty service guidelines, and the beauty repair service module includes a vehicle information input module, a beauty repair type module, a construction module and project conversion. module, the vehicle information input module is used for information registration and classification of the vehicle for the beauty and express repair service. Correspondence of related projects is carried out to arrange construction and construction personnel. A construction information notification module is installed inside the construction module, and then the construction progress of the vehicle and the number of the construction personnel are sent to the owner in real time. The project conversion module is used for vehicles. Conversion of a series of projects, so that the vehicle can perform multiple types of services, and the information and data transmission and connection between the vehicle information input module, the beauty type module, the construction module and the project conversion module are carried out, so as to carry out the vehicle beauty and express repair service;

The auto parts maintenance service module is used for the replacement of the auto parts inside the vehicle and the service guide for maintenance, and the auto parts maintenance service module includes an information improvement module, a maintenance type module, an auto parts management module, an information feedback module, and a purchase generation module. module, construction execution module and quality inspection module, the information improvement module is used to complete the personal information, driving license information, vehicle license plate, VIN frame number and vehicle insurance information of the registered vehicle owner, and the maintenance type module is used to implement the vehicle owner The service of the selected vehicle maintenance type, corresponding to related items, matching the model of auto parts that need to be added and replaced by the vehicle, and arranging construction and construction personnel, the auto parts management module is used to query the needs of the vehicle. Inventory of added and replaced auto parts, auto-match auto parts suppliers for auto parts that are missing from auto repair stores, and make auto parts inquiries for matched auto parts suppliers, so as to obtain information about the inquiry As a result, a purchase order is generated, and the information feedback module is used to notify the owner of the vehicle by text message, information client notification or telephone notification of the process of vehicle maintenance and the purchase price of the auto parts to be replaced. The purchase generation module is used for Determine the purchase information of the required auto parts, register the purchased auto parts and store them in the auto repair store warehouse, and pay for the purchased auto parts. The construction execution module is used to construct the purchased auto parts. Arrangement, and then send the construction and maintenance progress of the vehicle and the number of the construction personnel to the car owner in real time. The quality inspection module is used to conduct quality inspection on the repaired auto parts, and the data after the quality inspection will be sent to the car owner in real time. Data transfer connection between the above information improvement module, maintenance type module, auto parts management module, information feedback module, procurement generation module, construction execution module and quality inspection module;

The information that the auto repair shop inquires from the auto parts supplier includes the old and new pictures of the auto parts, the VIN code of the vehicle, the information of the auto parts, the data of the required auto parts, and the storefront information of the auto repair shop.

As a further solution of the present invention: the auto repair store further includes a store management module, and the auto repair store operates the store management module through the operation terminal, thereby managing the internal operation of the auto repair store;

The store management module includes a personnel information management module, a tool use management module, a customer information management module, a financial information management module, a paper data management module and a learning data management module, and a personnel information management module, a tool use management module, and a customer information management module. The management module, financial information management module, paper data management module and learning data management module are all installed inside the store management module;

The personnel information management module is used to register the internal staff information of the auto repair store and the work arrangement of the staff; the tool usage management module is used to manage the allocation of the auto repair tools in the auto repair store and to register the user information of the maintenance tools; the customer The information management module is used to register the personal information of customers to identify new and old customers; the financial information management module is used to register the financial expenditure and income of the auto repair store in real time; the paper data management module is used to sort and register the paper documents inside the auto repair store. file, so as to call and save; the learning data management module is used to organize and register the learning materials in the auto repair shop, so as to call and save.

As a further solution of the present invention: the auto parts supplier includes an auto parts quotation module, and the auto parts supplier automatically operates the auto parts quotation module through the operation terminal, so as to provide the auto repair shop Automatic matching quotation for auto spare parts inquired;

The auto parts supplier also includes a manual quotation module, and the auto parts supplier manually operates the manual quotation module through the operation terminal, so that the auto parts quotation module can automatically identify and match the auto parts that cannot be matched. Parts diagram for manual matching and quotation.

As a further solution of the present invention: the mobile terminal is an operating device such as a mobile phone series.

As a further solution of the present invention: the operation terminal is an operation device such as a computer series.

Compared with the prior art, the present invention has the beneficial effects that: the owner makes a vehicle maintenance reservation to the auto repair store and consults the auto repair store; the auto repair store identifies the vehicle information of the vehicle to be repaired, and conducts three hundred Sixty pairs of round-robin inspections, and then the obtained vehicle information, and the maintenance records of the vehicle; The purchase of the required auto parts by auto parts suppliers makes the maintenance transaction operation process of automobiles, auto repair stores and auto parts suppliers fast, convenient, efficient and low-cost.

Additional aspects and advantages of the present invention will be set forth, in part, from the following description, and in part will be apparent from the following description, or may be learned by practice of the invention.

Description of drawings

In order to explain the embodiments of the present invention or the technical solutions in the prior art more clearly, the following briefly introduces the accompanying drawings that need to be used in the description of the embodiments or the prior art. Obviously, the accompanying drawings in the following description are only These are some embodiments of the present invention, and for those of ordinary skill in the art, other drawings can also be obtained from these drawings without any creative effort.

Figure 1 is a flow chart of a smart service platform based on car owners, auto repair shops and auto parts suppliers.

Detailed ways

The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only a part of the embodiments of the present invention, but not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without creative efforts shall fall within the protection scope of the present invention.

Please refer to FIG. 1 , in the embodiment of the present invention, based on a smart service platform among car owners, auto repair stores and auto parts suppliers, it includes at least one vehicle, an auto repair store 2 and multiple auto parts suppliers. 3,

The vehicle owner 1 drives the vehicle and stores it in the auto repair shop 2 for vehicle item series services;

The auto repair shop 2 performs vehicle information identification on the vehicle, performs vehicle maintenance inspection on the vehicle, and then identifies new and old customers on the acquired vehicle information, and inquires the maintenance record of the vehicle;

The auto repair store 2 is connected with a plurality of the auto parts suppliers 3 for data sharing, and the auto repair store 2 purchases auto parts through the auto parts suppliers 3 .

The vehicle owner 1 can make a vehicle maintenance reservation to the auto repair store 2 and consult the auto repair store 2 .

The vehicle owner 1 includes an information input module 9 and an information transmission module 10, and the vehicle owner 1 operates the information input module 9 and the information transmission module 10 through the mobile terminal, so as to select a maintenance item for the auto repair shop 2. ;

The vehicle owner 1 makes an appointment for the maintenance items that the vehicle needs to perform in the auto repair shop 2 through the information input module 9, and enables the vehicle owner 1 to record and query the maintenance status of the vehicle in real time; The vehicle in failure sends rescue service information to the auto repair shop 2, and the work order service information, annual review, insurance, maintenance and other service information fed back by the auto repair shop 2 is sent to the mobile terminal through the information sending module 10 and displayed, so that The owner 1 performs information entry and viewing.

The auto repair shop 2 includes a reception determination and maintenance module 4, and the auto repair shop 2 operates the reception determination maintenance module 4 through the operation terminal, so as to determine the maintenance type of the vehicle.

The reception determination and maintenance module 4 includes a beauty repair service module 5 and an auto parts repair service module 6 , and the beauty repair service module 5 and the auto parts repair service module 6 are both installed inside the reception determination repair module 4 .

The beauty and beauty repair service module 5 is used for vehicle cleaning and vehicle beauty service guidelines, and the beauty repair and beauty repair service module 5 includes a vehicle information input module, a beauty repair type module, a construction module and a project conversion module. The information input module is used for information registration and classification of the vehicles for the express repair service. Correspondingly, to arrange construction and construction personnel, a construction information notification module is installed inside the construction module, and then the construction progress situation of the vehicle and the number of the construction personnel are sent to the owner 1 in real time, and the project conversion module is used for the vehicle series project. conversion, so that the vehicle can perform multiple types of services, and the vehicle information entry module, the beauty type module, the construction module and the project conversion module are connected with information data transmission, so as to carry out the vehicle beauty and fast repair service;

The auto parts maintenance service module 6 is used for the replacement of the auto parts inside the vehicle and the service guide for maintenance, and the auto parts maintenance service module 6 includes an information improvement module, a maintenance type module, an auto parts management module, an information feedback module, Procurement generation module, construction execution module and quality inspection module, the information improvement module is used to complete the personal information, driving license information, vehicle license plate, VIN frame number and vehicle insurance information of the registered owner 1, and the maintenance type module is used for To perform the service of the vehicle maintenance type selected by the owner 1, carry out the correspondence of related items, match the model of auto parts that need to be added and replaced for the vehicle, and arrange construction and construction personnel, the auto parts management module is used for querying The inventory of auto parts that need to be added and replaced for the vehicle is automatically matched to auto parts suppliers for the auto parts that are lacking in inventory in auto repair store 2, and the auto parts suppliers that are matched are inquired about auto parts, thereby A purchase order is generated from the information result of the inquiry, and the information feedback module is used to notify the owner 1 of the vehicle maintenance process and the purchase price of the auto parts to be replaced by text message, information client notification or telephone notification. The purchase generation module is used to determine the purchase information of the required auto parts, register the purchased auto parts and store them in the auto repair store 2 warehouse, and pay for the purchased auto parts, and the construction execution module is used to purchase the purchased parts. The incoming auto parts are arranged for construction, and then the construction and maintenance progress of the vehicle and the number of the construction personnel are sent to the owner 1 in real time. The quality inspection module is used for quality inspection of the repaired auto parts, and the The data will be sent to the owner 1 in real time, and the information improvement module, the maintenance type module, the auto parts management module, the information feedback module, the procurement generation module, the construction execution module and the quality inspection module are connected by data transmission;

The information that the auto repair shop 2 inquires from the auto parts supplier 3 includes the old and new pictures of the auto parts, the VIN code of the vehicle, the information of the auto parts, the data of the required auto parts, and the storefront information of the auto repair shop.

The auto repair store 2 further includes a store management module 11, and the auto repair store 2 operates the store management module 11 through the operation terminal, thereby managing the internal operation of the auto repair store 2;

The store management module 11 includes a personnel information management module, a tool use management module, a customer information management module, a financial information management module, a paper data management module, and a learning data management module, and a personnel information management module, a tool use management module, and a customer information management module. The information management module, financial information management module, paper data management module and learning data management module are all installed inside the store management module 11;

The personnel information management module is used to register the internal staff information of the auto repair store 2 and the work arrangement of the deployment staff; the tool usage management module is used to manage the allocation of the vehicle maintenance tools in the auto repair store 2 and the user information of the registration maintenance tools. ;The customer information management module is used to register personal information of customers, so as to identify new and old customers; the financial information management module is used to register the financial expenditure and income of the auto repair shop 2 in real time; the paper data management module is used to organize and register the auto repair shop 2 The internal paper files can be called and saved; the learning material management module is used to organize and register the learning materials in the auto repair shop 2, so as to call and save.

The auto parts supplier 3 includes an auto parts quotation module 7, and the auto parts supplier 3 automatically operates the auto parts quotation module 7 through the operation terminal, so as to inquire about the auto repair store 2 Automatic matching quotation for auto spare parts;

The auto parts supplier 3 also includes a manual quotation module 8, and the auto parts supplier manually operates the manual quotation module 8 through the operating terminal, so that the auto parts quotation module 7 cannot be automatically identified and matched. Manually match and quote the auto spare parts drawings that arrive.

The mobile terminal is an operating device such as a mobile phone series.

The operating terminal is an operating device such as a computer series.

It will be apparent to those skilled in the art that the present invention is not limited to the details of the above-described exemplary embodiments, but that the present invention may be embodied in other specific forms without departing from the spirit or essential characteristics of the invention. Therefore, the embodiments are to be regarded in all respects as illustrative and not restrictive, and the scope of the invention is to be defined by the appended claims rather than the foregoing description, which are therefore intended to fall within the scope of the claims. All changes within the meaning and range of the equivalents of , are included in the present invention.

Claims (10)

1. Based on a smart service platform between car owners, auto repair stores and auto parts suppliers, including at least one vehicle, one auto repair store, and multiple auto parts suppliers, characterized in that, The vehicle owner drives the vehicle and stores it in the auto repair shop for vehicle item series services; The auto repair shop performs vehicle information identification on the vehicle, performs vehicle maintenance inspection on the vehicle, and then performs new and old customer identification on the acquired vehicle information, and inquires the maintenance record of the vehicle; The auto repair store is connected with a plurality of the auto parts suppliers for data sharing, and the auto repair store purchases auto parts through the auto parts suppliers. 2. The intelligent service platform based on car owners, auto repair stores and auto parts suppliers according to claim 1, it is characterized in that, described car owners can carry out vehicle maintenance reservations to auto repair stores and carry out vehicle maintenance reservations to auto repair stores. consult. 3. The intelligent service platform based on the vehicle owner, the auto repair shop and the auto parts supplier according to claim 2, wherein the vehicle owner comprises an information input module and an information sending module, and the vehicle owner passes the described The mobile terminal performs the operation information input module and the information transmission module, so as to select the maintenance items for the auto repair shop; The vehicle owner makes an appointment for the maintenance items that the vehicle needs to be carried out in the auto repair shop through the information input module, and enables the vehicle owner to record and query the maintenance status of the vehicle in real time; The auto repair store sends rescue service information, and the work order service information, annual review, insurance, maintenance and other service information fed back by the auto repair store is sent to the mobile terminal through the information sending module and displayed, so that the owner can enter and view the information. 4. The intelligent service platform based on car owners, auto repair stores and auto parts suppliers according to claim 1, wherein the auto repair store comprises a reception determination maintenance module, and the auto repair store passes the described The operating terminal operates the reception and judging maintenance module, so as to judge the maintenance type of the vehicle. 5. The intelligent service platform based on car owners, auto repair stores and auto parts suppliers according to claim 4, characterized in that, the reception determination maintenance module comprises a beauty repair service module and an auto parts maintenance service module, and the repair service module and auto parts repair service module are installed inside the reception judgment repair module. 6. The intelligent service platform based on vehicle owners, auto repair stores and auto parts suppliers according to claim 5, wherein the service module is used for the cleaning of vehicles and the service of vehicle grooming. Guide, and the beauty and beauty repair service module includes a vehicle information input module, a beauty repair type module, a construction module and a project conversion module. The vehicle information input module is used for information registration of vehicles for beauty and beauty repair services, from For classification, the beauty-washing type module is used to perform the service of the vehicle washing and beauty type selected by the owner, and correspond to related items, so as to arrange construction and construction personnel, and a construction information notification module is installed inside the construction module. , and then send the construction progress of the vehicle and the number of the construction personnel to the owner in real time. The project conversion module is used for the conversion of vehicle series projects, so that the vehicle can perform multiple types of services. The vehicle information input module, washing and beauty type module , between the construction module and the project conversion module to transfer information and data, so as to carry out the vehicle repair and beauty service; The auto parts maintenance service module is used for the replacement of the auto parts inside the vehicle and the service guide for maintenance, and the auto parts maintenance service module includes an information improvement module, a maintenance type module, an auto parts management module, an information feedback module, and a purchase generation module. module, construction execution module and quality inspection module, the information improvement module is used to complete the personal information, driving license information, vehicle license plate, VIN frame number and vehicle insurance information of the registered vehicle owner, and the maintenance type module is used to implement the vehicle owner The service of the selected vehicle maintenance type, corresponding to related items, matching the model of auto parts that need to be added and replaced by the vehicle, and arranging construction and construction personnel, the auto parts management module is used to query the needs of the vehicle. Inventory of added and replaced auto parts, auto-match auto parts suppliers for auto parts that are missing from auto repair stores, and make auto parts inquiries for matched auto parts suppliers, so as to obtain information about the inquiry As a result, a purchase order is generated, and the information feedback module is used to notify the owner of the vehicle by text message, information client notification or telephone notification of the process of vehicle maintenance and the purchase price of the auto parts to be replaced. The purchase generation module is used for Determine the purchase information of the required auto parts, register the purchased auto parts and store them in the auto repair store warehouse, and pay for the purchased auto parts. The construction execution module is used to construct the purchased auto parts. Arrangement, and then send the construction and maintenance progress of the vehicle and the number of the construction personnel to the car owner in real time. The quality inspection module is used to conduct quality inspection on the repaired auto parts, and the data after the quality inspection will be sent to the car owner in real time. Data transfer connection between the above information improvement module, maintenance type module, auto parts management module, information feedback module, procurement generation module, construction execution module and quality inspection module; The information that the auto repair shop inquires from the auto parts supplier includes the old and new pictures of the auto parts, the VIN code of the vehicle, the information of the auto parts, the data of the required auto parts, and the storefront information of the auto repair shop. 7. The intelligent service platform based on car owners, auto repair stores and auto parts suppliers according to claim 4, characterized in that, the auto repair stores also include a store management module, and the auto repair stores pass the described The operation terminal is used to operate the store management module, so as to manage the internal operation of the auto repair store; The store management module includes a personnel information management module, a tool use management module, a customer information management module, a financial information management module, a paper data management module and a learning data management module, and a personnel information management module, a tool use management module, and a customer information management module. The management module, financial information management module, paper data management module and learning data management module are all installed inside the store management module; The personnel information management module is used to register the internal staff information of the auto repair store and the work arrangement of the staff; the tool usage management module is used to manage the allocation of the auto repair tools in the auto repair store and to register the user information of the maintenance tools; the customer The information management module is used to register the personal information of customers to identify new and old customers; the financial information management module is used to register the financial expenditure and income of the auto repair store in real time; the paper data management module is used to sort and register the paper documents inside the auto repair store. file, so as to call and save; the learning data management module is used to organize and register the learning materials in the auto repair shop, so as to call and save. 8. The intelligent service platform based on car owners, auto repair stores and auto parts suppliers according to claim 1, wherein the auto parts suppliers comprise an auto parts quotation module, and the auto parts suppliers The supplier automatically operates the auto parts quotation module through the operation terminal, so as to automatically match the quotation for the auto parts inquired by the auto repair shop; The auto parts supplier also includes a manual quotation module, and the auto parts supplier manually operates the manual quotation module through the operation terminal, so that the auto parts quotation module can automatically identify and match the auto parts that cannot be matched. Parts diagram for manual matching and quotation. 9 . The intelligent service platform based on car owners, auto repair stores and auto parts suppliers according to claim 3 , wherein the mobile terminal is an operating device such as a mobile phone series. 10 . 10. The intelligent service platform based on vehicle owners, auto repair shops and auto parts suppliers according to claim 4 or 8, wherein the operating terminal is an operating device such as a computer series.