Medical insurance management mechanism management system and method based on big data
Technical Field
The invention relates to the technical field of management of medical insurance management institutions, in particular to a medical insurance management institution management system and method based on big data.
Background
The data volume that the medical insurance management mechanism needs to process is very huge, cover millions or even hundreds of millions of personnel's participation information, medical records, expense reimbursement, data such as medicine use, these a large amount of and complicated data, therefore, in order to be able to manage the medical insurance management mechanism, big data technology is gradually applied on the management of medical insurance management mechanism, big data technology can provide a large amount of real-time data and data analysis tools, help the medical insurance management mechanism to make the decision fast, rapidly and accurately, thereby improve management efficiency, and utilize big data technology, can help the medical insurance management mechanism to carry out analysis to the unusual mode and the fraudulent behavior in the medical insurance process, thereby take corresponding measure and manage, protect the security of medical insurance fund.
At present, one of the main works of the medical insurance management mechanism is to analyze the sales process of the analysis medical insurance medicine, the medical insurance management mechanism checks and disposes illegal and legal actions in the sales process of the medical insurance medicine according to the verification result, so that the authenticity of the medical insurance medicine transaction is ensured, but the current abnormal analysis of the sales transaction process of the medical insurance medicine mainly depends on periodic audit and assault detection, so that a large amount of manpower and material resources are required, the management cost is increased, the analysis of the data in the sales process of the medical insurance medicine is increased, a large amount of support of specialized staff is required, the resource is likely to be insufficient, and the traditional method is difficult to correspondingly optimize the sales process of the medical insurance medicine after acquiring the abnormality in the sales process of the medical insurance medicine.
Disclosure of Invention
The invention aims to provide a medical insurance management mechanism management system and method based on big data, which are used for solving the problems in the prior art.
In order to achieve the purpose, the invention provides the technical scheme that the medical insurance management mechanism management method based on big data comprises the following steps:
Step 100, acquiring medicine verification data of the medical insurance medicine in the current period, and analyzing the verification abnormality degree of the medical insurance medicine in the medicine verification process to obtain a characteristic medical insurance medicine;
Step 200, acquiring historical medicine sales data of the historical abnormal medical insurance medicine, acquiring medicine sales data of the characteristic medical insurance medicine in the current period, and analyzing medicine sales similarity between the characteristic medical insurance medicine and the historical abnormal medical insurance medicine to obtain a target historical abnormal medical insurance medicine;
step S300, acquiring historical abnormal data of a target historical abnormal medical insurance medicine, and evaluating the abnormality of different sales links of the characteristic medical insurance medicine in the current period based on the special historical abnormal data to obtain the target abnormal data;
Step S400, acquiring target abnormal data of the characteristic medical insurance medicine in the current period, and intelligently managing sales of the medical insurance medicine by a medical insurance management mechanism based on the target abnormal data.
Further, step S100 includes:
Step S101, acquiring medicine verification data of medical insurance medicines sold in the current period from a medical management institution, wherein the medicine verification data comprises medicine codes and verification amounts of the medical insurance medicines;
step S102, according to the medicine codes of the medical insurance medicines, collecting the same medicine names and the medical insurance medicines of manufacturers to obtain a medical insurance medicine set;
Step S103, acquiring the verification and approval amount of each medical insurance medicine in the medical insurance medicine set, and calculating the characteristic data fluctuation value Q of the medical insurance medicine set:
Wherein X i is the amount of the verification of the ith medical insurance drug in the medical insurance drug set, N is the total number of the medical insurance drugs in the medical insurance drug set, and mu is the average value of the amount of the verification of the medical insurance drugs in the medical insurance drug set;
step S104, calculating characteristic verification abnormal values of all the medical insurance medicines in the medical insurance medicine set, wherein the characteristic verification abnormal value L a of the a-th medical insurance medicine in the medical insurance medicine set is as follows:
wherein X a is the amount of the cancel-after-verification of the a-th medical insurance drug in the medical insurance drug set;
and step 105, judging that the a-th medical insurance medicine is abnormal in medicine approval in the medicine approval process when the characteristic approval abnormal value of the a-th medical insurance medicine is larger than a preset characteristic approval abnormal threshold value, and marking the a-th medical insurance medicine as the characteristic medical insurance medicine.
Further, step S200 includes:
Step S201, obtaining historical medicine sales data of historical abnormal medical insurance medicines from a database of a medical management institution, wherein the historical abnormal medical insurance medicines are the same as the characteristic medical insurance medicines in medicine types, and the historical medicine sales data comprise data corresponding to various medicine sales parameters of the historical abnormal medical insurance medicines;
Step S202, acquiring medicine sales data of the characteristic medical insurance medicine, wherein the medicine sales data comprise data corresponding to various medicine sales parameters of the characteristic medical insurance medicine;
step 203, randomly selecting a plurality of historical abnormal medical insurance medicines, respectively preprocessing and feature-coding each medicine sales parameter of the plurality of historical abnormal medical insurance medicines to obtain feature values of each medicine sales parameter, and constructing a data matrix U:
The method comprises the steps of obtaining a p-th medicine sales parameter of a j-th historical abnormal medical insurance medicine, wherein U jp is a characteristic value of the p-th medicine sales parameter of the j-th historical abnormal medical insurance medicine in a plurality of historical abnormal medical insurance medicines, U jp is a characteristic value of the p-th medicine sales parameter of the j-th historical abnormal medical insurance medicine in a plurality of historical abnormal medical insurance medicines, U 1p is a characteristic value of the p-th medicine sales parameter of the 1-th historical abnormal medical insurance medicine in a plurality of historical abnormal medical insurance medicines, U j1 is a characteristic value of the 1-th medicine sales parameter of the j-th historical abnormal medical insurance medicine in a plurality of historical abnormal medical insurance medicines, j is the total number of the j-th historical abnormal medical insurance medicines, and p is the total number of all medicine sales parameters;
Step S204, performing standardization processing on each element of the data matrix U to obtain a normalized data matrix U 'of the data matrix U, and calculating a characteristic covariance matrix C of the data matrix U':
Wherein U 'T is the transpose of the data matrix U';
Step S205, calculating a eigenvalue lambda and an eigenvector v of the eigenvalue covariance matrix C, wherein the eigenvalue lambda and the eigenvector v meet the equation Cv=lambdav, wherein (C-lambdaI) v=0, and carrying out descending order arrangement according to the numerical value of the eigenvalue, and selecting eigenvectors corresponding to preset k eigenvalues to form a projection matrix W;
Step S206, preprocessing data corresponding to each medicine sales parameter of the feature medical insurance medicine based on the medicine sales data, and feature encoding each medicine sales parameter of the feature medical insurance medicine after preprocessing to obtain a feature sales vector group F of the feature medical insurance medicine, and performing dimension reduction on the feature sales vector group F by using a projection matrix to obtain a main feature sales vector group F △ of the feature medical insurance medicine, wherein F △ =FW;
Step S207, acquiring a main feature sales vector group of the historical abnormal medical insurance medicine, and calculating a medicine sales approximate value K g of the g-th historical abnormal medical insurance medicine in the feature medical insurance medicine and a database:
Wherein, B g is expressed as a main characteristic sales vector group of the g-th historical abnormal medical insurance medicine;
Step S208, when the medicine sales approximate value K g is larger than a preset medicine sales approximate threshold, judging that the medicine sales conditions between the characteristic medicine and the g-th historical abnormal medicine are approximate, and marking the g-th historical abnormal medicine as a target historical abnormal medicine of the characteristic medicine;
The standardized processing is carried out on each element in the data matrix in the steps, so that the influence of dimensions among different medicine sales parameters of different historical abnormal medical insurance medicines is eliminated, and the accuracy of the data is ensured.
Further, step S300 includes:
step 301, acquiring historical abnormal data of each target historical abnormal medical insurance medicine of the characteristic medical insurance medicine, wherein the historical abnormal data is a sales link of the detected abnormal target historical abnormal medical insurance medicine;
Step S302, calculating link anomaly values of all sales links in the feature medical insurance medicine, wherein the link anomaly value H β of the beta-th sales link in the feature medical insurance medicine:
M sum represents the total number of the target historical abnormal medical insurance medicines of the characteristic medical insurance medicines, M β represents the total number of the target historical abnormal medical insurance medicines of which the beta-th sales link is detected to be abnormal;
Step S303, when the link anomaly value of the beta-th sales link is larger than a preset environment anomaly threshold value, judging that the beta-th sales link in the characteristic medical insurance medicine has anomaly, and marking the beta-th sales link as a target anomaly sales link of the characteristic medical insurance medicine in the sales process;
And step S304, collecting a plurality of target abnormal sales links of the characteristic medical insurance medicines to obtain target abnormal data of the characteristic medical insurance medicines.
Further, step S400 includes:
Step S401, acquiring each characteristic medical insurance medicine in the current period, acquiring target abnormal data of each characteristic medical insurance medicine, and extracting a target abnormal sales link of the characteristic medical insurance medicine from the target abnormal data;
Step S402, based on the target abnormal sales links of the medical insurance medicines with various characteristics in the current period, the medical insurance management mechanism performs traceability check on the sales links of the medical insurance medicines in the current period, and performs intelligent management on the medical insurance medicine sales in the current period.
In order to better realize the method, the invention also provides a medical insurance management mechanism management system based on big data, wherein the system comprises a characteristic medical insurance medicine module, a target history abnormal medical insurance medicine module, a target abnormal data module and an intelligent management module;
the characteristic medical insurance medicine module is used for analyzing the abnormal verification degree of the medical insurance medicine in the medicine verification process to obtain the characteristic medical insurance medicine;
The target historical abnormal medical insurance medicine module is used for acquiring medicine sales data of the characteristic medical insurance medicine in the current period, analyzing medicine sales similarity between the characteristic medical insurance medicine and the historical abnormal medical insurance medicine, and obtaining the target historical abnormal medical insurance medicine;
The target abnormal data module is used for acquiring historical abnormal data of the target historical abnormal medical insurance medicine, and evaluating the abnormality of different sales links of the characteristic medical insurance medicine in the current period in the sales process to obtain target abnormal data;
The intelligent management module is used for acquiring target abnormal data of the characteristic medical insurance medicine in the current period, and based on the target abnormal data, the medical insurance management mechanism carries out intelligent management on sales of the medical insurance medicine.
Further, the characteristic medical insurance medicine module comprises a characteristic verification abnormal value unit and a characteristic medical insurance medicine unit;
The characteristic verification abnormal value unit is used for collecting the medical insurance medicines according to the medicine codes of the medical insurance medicines to obtain a medical insurance medicine set, and calculating characteristic verification abnormal values of all the medical insurance medicines in the medical insurance medicine set;
And the characteristic medical insurance medicine unit is used for analyzing the medical insurance medicine with abnormal medicine verification according to the characteristic verification abnormal value to obtain the characteristic medical insurance medicine.
Further, the target history abnormal medical insurance medicine module comprises a medicine sales approximation unit and a target history abnormal medical insurance medicine unit;
the medicine sales approximation unit is used for calculating the medicine sales approximation value of the characteristic medical insurance medicine and the historical abnormal medical insurance medicine in the database of the medical insurance management institution;
And the target history abnormal medical insurance medicine unit is used for acquiring the target history abnormal medical insurance medicine of the characteristic medical insurance medicine according to the medicine sales approximate value.
Further, the target abnormal data module comprises a link abnormal value unit and a target abnormal data unit;
the link abnormal value unit is used for calculating the link abnormal values of each sales link in the characteristic medical insurance medicine;
And the target abnormal data unit is used for carrying out abnormality judgment on different sales links in the characteristic medical insurance medicine according to the link abnormal value to obtain target abnormal data of the characteristic medical insurance medicine.
Further, the intelligent management module comprises an intelligent management unit;
The intelligent management unit is used for acquiring each characteristic medical insurance medicine in the current period, acquiring target abnormal data of each characteristic medical insurance medicine, performing traceability inspection on the sales links of the medical insurance medicines based on the target abnormal data, and performing intelligent management on the medical insurance medicine sales in the current period.
Compared with the prior art, the intelligent management method has the beneficial effects that the intelligent management of the medical insurance medicine in the sales process is realized, the abnormal verification and verification degree of the medical insurance medicine in the verification and verification process is analyzed, the characteristic medical insurance medicine with abnormal verification and verification is obtained, the characteristic medical insurance medicine and the historical abnormal medical insurance medicine with problems in the detected sales links are analyzed, the approximation degree of the medicine sales aspect is obtained, the possible abnormal sales links of the characteristic medical insurance medicine are obtained, the medical insurance management mechanism optimizes and adjusts the sales process of the medical insurance medicine according to the distribution situation of the abnormal sales links, the management mode does not only does not need to input a large amount of manpower and material resources, but also can optimize the sales of the medical insurance medicine according to actual situations, the authenticity of the medical insurance medicine transaction is greatly ensured, and the safety of the medical insurance funds is also protected to a certain extent.
Drawings
FIG. 1 is a flow chart of a method of the present invention for a medical insurance management institution management system and method based on big data;
FIG. 2 is a schematic block diagram of a system and method for managing medical insurance authorities based on big data according to the present invention.
Detailed Description
The following description of the embodiments of the present invention will be made clearly and completely with reference to the accompanying drawings, in which it is apparent that the embodiments described are only some embodiments of the present invention, but not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.
1-2, The invention provides a technical scheme, namely a medical insurance management mechanism management method based on big data, which comprises the following steps:
Step 100, acquiring medicine verification data of the medical insurance medicine in the current period, and analyzing the verification abnormality degree of the medical insurance medicine in the medicine verification process to obtain a characteristic medical insurance medicine;
wherein, step S100 includes:
Step S101, acquiring medicine verification data of medical insurance medicines sold in the current period from a medical management institution, wherein the medicine verification data comprises medicine codes and verification amounts of the medical insurance medicines;
step S102, according to the medicine codes of the medical insurance medicines, collecting the same medicine names and the medical insurance medicines of manufacturers to obtain a medical insurance medicine set;
Step S103, acquiring the verification and approval amount of each medical insurance medicine in the medical insurance medicine set, and calculating the characteristic data fluctuation value Q of the medical insurance medicine set:
Wherein X i is the amount of the verification of the ith medical insurance drug in the medical insurance drug set, N is the total number of the medical insurance drugs in the medical insurance drug set, and mu is the average value of the amount of the verification of the medical insurance drugs in the medical insurance drug set;
For example, the total number N of the medical insurance medicines in the medical insurance medicine set is 3, the cancel amount X 1 of the 1 st medical insurance medicine in the medical insurance medicine set is 200, the cancel amount X 2 of the 2 nd medical insurance medicine in the medical insurance medicine set is 220, the cancel amount X 3 of the 3 rd medical insurance medicine in the medical insurance medicine set is 270, the average value mu of the cancel amounts of the medical insurance medicines in the medical insurance medicine set is 230, and the characteristic data fluctuation value Q of the medical insurance medicine set is calculated:
step S104, calculating characteristic verification abnormal values of all the medical insurance medicines in the medical insurance medicine set, wherein the characteristic verification abnormal value L a of the a-th medical insurance medicine in the medical insurance medicine set is as follows:
wherein X a is the amount of the cancel-after-verification of the a-th medical insurance drug in the medical insurance drug set;
Step 105, when the characteristic verification abnormal value of the a-th medical insurance medicine is larger than a preset characteristic verification abnormal threshold value, judging that the a-th medical insurance medicine is abnormal in medicine verification, and marking the a-th medical insurance medicine as the characteristic medical insurance medicine;
Step 200, acquiring historical medicine sales data of the historical abnormal medical insurance medicine, acquiring medicine sales data of the characteristic medical insurance medicine in the current period, and analyzing medicine sales similarity between the characteristic medical insurance medicine and the historical abnormal medical insurance medicine to obtain a target historical abnormal medical insurance medicine;
Wherein, step S200 includes:
Step S201, obtaining historical medicine sales data of historical abnormal medical insurance medicines from a database of a medical management institution, wherein the historical abnormal medical insurance medicines are the same as the characteristic medical insurance medicines in medicine types, and the historical medicine sales data comprise data corresponding to various medicine sales parameters of the historical abnormal medical insurance medicines;
for example, the various drug sales parameters include, drug sales amount, purchase customer type, purchase address, etc.;
Step S202, acquiring medicine sales data of the characteristic medical insurance medicine, wherein the medicine sales data comprise data corresponding to various medicine sales parameters of the characteristic medical insurance medicine;
step 203, randomly selecting a plurality of historical abnormal medical insurance medicines, respectively preprocessing and feature-coding each medicine sales parameter of the plurality of historical abnormal medical insurance medicines to obtain feature values of each medicine sales parameter, and constructing a data matrix U:
The method comprises the steps of obtaining a p-th medicine sales parameter of a j-th historical abnormal medical insurance medicine, wherein U jp is a characteristic value of the p-th medicine sales parameter of the j-th historical abnormal medical insurance medicine in a plurality of historical abnormal medical insurance medicines, U jp is a characteristic value of the p-th medicine sales parameter of the j-th historical abnormal medical insurance medicine in a plurality of historical abnormal medical insurance medicines, U 1p is a characteristic value of the p-th medicine sales parameter of the 1-th historical abnormal medical insurance medicine in a plurality of historical abnormal medical insurance medicines, U j1 is a characteristic value of the 1-th medicine sales parameter of the j-th historical abnormal medical insurance medicine in a plurality of historical abnormal medical insurance medicines, j is the total number of the j-th historical abnormal medical insurance medicines, and p is the total number of all medicine sales parameters;
For example, the preprocessing process includes cleaning the collected data, processing missing values, repeated values, outliers, etc.;
Step S204, performing standardization processing on each element of the data matrix U to obtain a normalized data matrix U 'of the data matrix U, and calculating a characteristic covariance matrix C of the data matrix U':
Wherein U 'T is the transpose of the data matrix U';
Step S205, calculating a eigenvalue lambda and an eigenvector v of the eigenvalue covariance matrix C, wherein the eigenvalue lambda and the eigenvector v meet the equation Cv=lambdav, wherein (C-lambdaI) v=0, and carrying out descending order arrangement according to the numerical value of the eigenvalue, and selecting eigenvectors corresponding to preset k eigenvalues to form a projection matrix W;
Step S206, preprocessing data corresponding to each medicine sales parameter of the feature medical insurance medicine based on the medicine sales data, and feature encoding each medicine sales parameter of the feature medical insurance medicine after preprocessing to obtain a feature sales vector group F of the feature medical insurance medicine, and performing dimension reduction on the feature sales vector group F by using a projection matrix to obtain a main feature sales vector group F △ of the feature medical insurance medicine, wherein F △ =FW;
Step S207, acquiring a main feature sales vector group of the historical abnormal medical insurance medicine, and calculating a medicine sales approximate value K g of the g-th historical abnormal medical insurance medicine in the feature medical insurance medicine and a database:
Wherein, B g is expressed as a main characteristic sales vector group of the g-th historical abnormal medical insurance medicine;
Step S208, when the medicine sales approximate value K g is larger than a preset medicine sales approximate threshold, judging that the medicine sales conditions between the characteristic medicine and the g-th historical abnormal medicine are approximate, and marking the g-th historical abnormal medicine as a target historical abnormal medicine of the characteristic medicine;
step S300, acquiring historical abnormal data of a target historical abnormal medical insurance medicine, and evaluating the abnormality of different sales links of the characteristic medical insurance medicine in the current period based on the special historical abnormal data to obtain the target abnormal data;
Wherein, step S300 includes:
step 301, acquiring historical abnormal data of each target historical abnormal medical insurance medicine of the characteristic medical insurance medicine, wherein the historical abnormal data is a sales link of the detected abnormal target historical abnormal medical insurance medicine;
Step S302, calculating link anomaly values of all sales links in the feature medical insurance medicine, wherein the link anomaly value H β of the beta-th sales link in the feature medical insurance medicine:
M sum represents the total number of the target historical abnormal medical insurance medicines of the characteristic medical insurance medicines, M β represents the total number of the target historical abnormal medical insurance medicines of which the beta-th sales link is detected to be abnormal;
For example, the total number M sum of each target historical abnormal medical insurance drug of the characteristic medical insurance drug is represented as 100, the total number M 2 of the target historical abnormal medical insurance drugs of which the abnormality is detected in the 2 nd sales link is represented as 20;
calculating a link anomaly value H 2 of a beta-th sales link in the characteristic medical insurance medicine:
For example, each sales link includes a medicine wholesale link, a medicine distribution link, and the like;
Step S303, when the link anomaly value of the beta-th sales link is larger than a preset environment anomaly threshold value, judging that the beta-th sales link in the characteristic medical insurance medicine has anomaly, and marking the beta-th sales link as a target anomaly sales link of the characteristic medical insurance medicine in the sales process;
step S304, collecting a plurality of target abnormal sales links of the characteristic medical insurance medicines to obtain target abnormal data of the characteristic medical insurance medicines;
Step S400, acquiring target abnormal data of the characteristic medical insurance medicine in the current period, and intelligently managing sales of the medical insurance medicine by a medical insurance management mechanism based on the target abnormal data.
Wherein, step S400 includes:
Step S401, acquiring each characteristic medical insurance medicine in the current period, acquiring target abnormal data of each characteristic medical insurance medicine, and extracting a target abnormal sales link of the characteristic medical insurance medicine from the target abnormal data;
Step S402, based on the target abnormal sales links of the medical insurance medicines with various characteristics in the current period, the medical insurance management mechanism carries out traceability check on the sales links of the medical insurance medicines in the current period, and carries out intelligent management on the medical insurance medicine sales in the current period;
In order to better realize the method, the invention also provides a medical insurance management mechanism management system based on big data, wherein the system comprises a characteristic medical insurance medicine module, a target history abnormal medical insurance medicine module, a target abnormal data module and an intelligent management module;
the characteristic medical insurance medicine module is used for analyzing the abnormal verification degree of the medical insurance medicine in the medicine verification process to obtain the characteristic medical insurance medicine;
The target historical abnormal medical insurance medicine module is used for acquiring medicine sales data of the characteristic medical insurance medicine in the current period, analyzing medicine sales similarity between the characteristic medical insurance medicine and the historical abnormal medical insurance medicine, and obtaining the target historical abnormal medical insurance medicine;
The target abnormal data module is used for acquiring historical abnormal data of the target historical abnormal medical insurance medicine, and evaluating the abnormality of different sales links of the characteristic medical insurance medicine in the current period in the sales process to obtain target abnormal data;
The intelligent management module is used for acquiring target abnormal data of the characteristic medical insurance medicine in the current period, and based on the target abnormal data, the medical insurance management mechanism carries out intelligent management on the sales of the medical insurance medicine;
the characteristic medical insurance medicine module comprises a characteristic verification abnormal value unit and a characteristic medical insurance medicine unit;
The characteristic verification abnormal value unit is used for collecting the medical insurance medicines according to the medicine codes of the medical insurance medicines to obtain a medical insurance medicine set, and calculating characteristic verification abnormal values of all the medical insurance medicines in the medical insurance medicine set;
the characteristic medical insurance medicine unit is used for analyzing the medical insurance medicine with abnormal medicine verification according to the characteristic verification abnormal value to obtain the characteristic medical insurance medicine;
The target history abnormal medical insurance medicine module comprises a medicine sales approximation unit and a target history abnormal medical insurance medicine unit;
the medicine sales approximation unit is used for calculating the medicine sales approximation value of the characteristic medical insurance medicine and the historical abnormal medical insurance medicine in the database of the medical insurance management institution;
the target history abnormal medical insurance medicine unit is used for acquiring the target history abnormal medical insurance medicine of the characteristic medical insurance medicine according to the medicine sales approximate value;
The target abnormal data module comprises a link abnormal value unit and a target abnormal data unit;
the link abnormal value unit is used for calculating the link abnormal values of each sales link in the characteristic medical insurance medicine;
the target abnormal data unit is used for judging the abnormality of different sales links in the characteristic medical insurance medicine according to the link abnormal value to obtain target abnormal data of the characteristic medical insurance medicine;
The intelligent management module comprises an intelligent management unit;
The intelligent management unit is used for acquiring each characteristic medical insurance medicine in the current period, acquiring target abnormal data of each characteristic medical insurance medicine, performing traceability inspection on the sales links of the medical insurance medicines based on the target abnormal data, and performing intelligent management on the medical insurance medicine sales in the current period.
It will be evident to those skilled in the art that the invention is not limited to the details of the foregoing illustrative embodiments, and that the present invention may be embodied in other specific forms without departing from the spirit or essential characteristics thereof. The present embodiments are, therefore, to be considered in all respects as illustrative and not restrictive, the scope of the invention being indicated by the appended claims rather than by the foregoing description, and all changes which come within the meaning and range of equivalency of the claims are therefore intended to be embraced therein. Any reference sign in a claim should not be construed as limiting the claim concerned.