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CN118761745B - OA collaborative workflow optimization method applied to enterprise - Google Patents

OA collaborative workflow optimization method applied to enterprise Download PDF

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CN118761745B
CN118761745B CN202411246463.6A CN202411246463A CN118761745B CN 118761745 B CN118761745 B CN 118761745B CN 202411246463 A CN202411246463 A CN 202411246463A CN 118761745 B CN118761745 B CN 118761745B
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CN118761745A (en
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侯雨晨
章凤琳
张陈
张�杰
刘露露
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Hefei Hanjiu Technology Co ltd
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Abstract

The invention discloses an optimization method applied to an OA collaborative work flow of an enterprise, which relates to the technical field of work flow collaboration and specifically comprises the following steps of acquiring condition information for switching an approval task from a conventional approval flow to an advanced approval flow under the condition that a threshold value is detected, analyzing the acquired condition information, evaluating whether the approval task needs to be switched from the conventional approval flow to the advanced approval flow, determining whether flow switching operation of the approval task needs to be executed according to an evaluation result, switching the approval task from the conventional approval flow to the advanced approval flow according to the evaluation result, dynamically adjusting the approval path in the switching process, determining the optimal approval path aiming at flow switching of each approval task, and adjusting the task priority in the advanced approval flow based on a switching management measure of the path. The invention solves the problem of untimely switching of the approval path, ensures the efficient switching of the flow and improves the approval accuracy.

Description

OA collaborative workflow optimization method applied to enterprise
Technical Field
The invention relates to the technical field of workflow collaboration, in particular to an optimization method applied to an OA collaborative workflow of an enterprise.
Background
Collaborative workflow refers to the process of completing business activities by orderly dividing work, information sharing and task collaboration around a common goal by multiple departments or teams in an enterprise. The aim of the collaborative workflow is to improve cross-department collaboration efficiency and ensure smooth information flow, thereby realizing more efficient team collaboration. The collaborative workflow is optimized to eliminate redundant links, reduce human intervention, and improve automation level to cope with the complexity of the workflow, and reduce time and resource waste. The optimization is applied to the OA system of the enterprise, so that the flow operation can be further standardized and automated, and the overall operation efficiency, response speed and working experience of staff of the enterprise are improved.
The existing optimization technology applied to the OA collaborative work flow of the enterprise mainly improves the work efficiency through flow combing and reconstruction, intelligent approval, automatic task allocation, data-driven decision making, user experience optimization and multi-platform integration. Firstly, redundant steps are removed and standardized and templated flows are designed through business flow analysis, so that different teams can operate consistently and efficiently. Then, by means of a rule engine and AI technology, automatic approval and intelligent task allocation can reduce manual intervention and optimize resource allocation. Real-time data monitoring and analysis helps identify flow bottlenecks, and the flow is continuously improved by adjusting key links. Meanwhile, the optimized UI design simplifies user operation, and combines mobile office support and instant messaging tool integration, so that staff can efficiently cooperate anytime and anywhere. Finally, the technologies cooperate to form an integrated flow optimization system, so that the efficiency and flexibility of the OA system of the enterprise in management cooperation are comprehensively improved.
The prior art has the following defects:
in an enterprise OA system, when the approval amount exceeds a specific threshold, the approval process needs to be switched from the conventional approval process to the advanced approval process, and the situation that the approval task cannot be correctly switched to the advanced process may occur, because on a condition judgment node, the system fails to monitor and accurately update the state in real time, so that the approval state stays in the original conventional process path when the process is switched, but the prior art fails to transfer the approval task to the correct advanced process in time, so that the approval process is stopped and the approval task cannot be timely distributed to the advanced approval staff, finally, the approval progress of the high-amount item is delayed, the approval decision is wrong, the business risk is increased, and meanwhile, the process correction and operation cost are additionally increased, and the overall operation efficiency and business continuity of the enterprise are affected.
The above information disclosed in the background section is only for enhancement of understanding of the background of the disclosure and therefore it may include information that does not form the prior art that is already known to a person of ordinary skill in the art.
Disclosure of Invention
The invention aims to provide an optimization method applied to an OA collaborative workflow of an enterprise, so as to solve the problems in the background art.
In order to achieve the above purpose, the invention provides the following technical scheme that the method for optimizing the OA collaborative workflow of the enterprise specifically comprises the following steps:
In the approval process of the enterprise OA system, monitoring whether the approval amount in the approval task exceeds a set threshold in real time, and acquiring condition information for switching the approval task from the conventional approval process to the advanced approval process under the condition that the approval amount exceeds the threshold is detected;
analyzing the acquired condition information, evaluating whether the approval task needs to be switched from the conventional approval process to the advanced approval process, and determining whether the process switching operation of the approval task needs to be executed according to the evaluation result;
switching the approval task from the conventional approval process to the advanced approval process according to the evaluation result, and dynamically adjusting the approval path in the switching process;
Aiming at the flow switching of each approval task, an optimal approval path is determined, and task priority adjustment in the advanced approval flow is performed based on switching management measures of the path;
And generating a flow optimization management report by monitoring and recording the execution data of the adjusted approval task flow, and providing the flow optimization management report for a system administrator and business decision-making personnel.
Preferably, the method includes analyzing the acquired condition information, evaluating whether the approval task needs to be switched from the conventional approval process to the advanced approval process, and determining whether the process switching operation of the approval task needs to be executed according to the evaluation result, wherein the method specifically comprises the following steps:
Preprocessing the acquired condition information for switching the approval task from the conventional approval process to the advanced approval process;
extracting performance measurement information and path topology information in the preprocessed condition information;
Analyzing performance metric information and path topology information in the extracted preprocessed condition information to respectively generate a task priority adjustment coefficient and a path complexity index;
And constructing a switching evaluation model by using the generated task priority adjustment coefficient and the path complexity index, generating a switching evaluation coefficient, comparing the generated switching evaluation coefficient with a preset switching evaluation coefficient threshold value, evaluating whether the approval task needs to be switched from a conventional approval process to an advanced approval process according to the comparison result, and determining whether the process switching operation of the approval task needs to be executed according to the evaluation result.
Preferably, the task priority adjustment coefficient and the path complexity index acquiring logic are as follows:
extracting performance measurement information in the preprocessed condition information, wherein the performance measurement information specifically comprises approval amount, approval time and task integrity rate when the approval task is approved for a plurality of times in a historical time period, and the approval amount, the approval time and the task integrity rate are respectively calibrated as follows AndRepresenting the first in the history periodThe approval amount when the approval task is approved for the second time,Representing the first in the history periodThe approval time when the approval task is approved again,Representing the first in the history periodThe task integrity rate when the examination and approval task is examined and approved again,,Is a positive integer;
The task priority adjustment coefficient is calculated, and a specific calculation formula is as follows:
In the formula, Adjusting the coefficient for the task priority;
Extracting path topology information in the preprocessed condition information, specifically including the number of approval nodes, the number of approval people layer levels and the approval sequence dependence coefficient in the approval path when the approval task is approved for a plurality of times in a historical time period, and calibrating the path topology information as respectively AndRepresenting the first in the history periodThe number of approval nodes in the approval path when the approval task is approved for the second time,Representing the first in the history periodThe number of levels of approvers in the approval path when the approval task is approved for the second time,Representing the first in the history periodThe approval sequence in the approval path depends on the coefficient when the approval task is approved for the second time,,Is a positive integer;
the path complexity index is calculated by the following specific calculation formula:
In the formula, Is a path complexity index.
Preferably, the task priority adjustment coefficient to be generatedAnd path complexity indexConstructing a switching evaluation model, and generating switching evaluation coefficients through weighted summationAnd evaluate the generated switching coefficientWith a preset handover evaluation coefficient thresholdComparing, namely evaluating whether the approval task needs to be switched from the conventional approval process to the advanced approval process according to the comparison result, and determining whether the process switching operation of the approval task needs to be executed according to the evaluation result, wherein the specific comparison analysis is as follows:
If it is The approval task is not required to be switched from the conventional approval process to the advanced approval process, and the process switching operation of the approval task is not required to be executed;
If it is If the approval task needs to be switched from the conventional approval process to the advanced approval process, a process switching operation of the approval task needs to be performed.
Preferably, the approval task is switched from the conventional approval process to the advanced approval process according to the evaluation result, and the approval path is dynamically adjusted in the switching process, specifically, when the evaluation result is that the approval task needs to be switched from the conventional approval process to the advanced approval process, the process switching operation of the approval task is executed, and in the switching process, the approval path is dynamically adjusted, including rearranging approval node sequences, determining the execution sequence among the nodes, distributing approval roles according to the authority corresponding to the nodes, and adjusting the path dependency relationship.
Preferably, for each process switching of approval tasks, an optimal approval path is determined, and task priority adjustment in an advanced approval process is performed based on a switching management measure of the path, and the method specifically comprises the following steps:
Extracting path complexity information and task execution efficiency information of all approval paths of each approval task in the process of performing flow switching, and preprocessing after extracting;
analyzing path complexity information and task execution efficiency information of all the preprocessed approval paths, and respectively generating path adaptability coefficients and task matching degree indexes of all the approval paths;
Constructing a path selection evaluation model by using the generated path adaptability coefficients and task matching degree indexes of each examination and approval path, generating path selection evaluation coefficients of each examination and approval path, comparing the generated path selection evaluation coefficients of each examination and approval path with a preset path selection evaluation coefficient threshold value, and dividing each examination and approval path into a preferred examination and approval path and a non-preferred examination and approval path according to the comparison result;
constructing a set of path selection evaluation coefficients of all approval paths divided into preferred approval paths according to the size sequence, and determining the optimal approval path;
Based on the determined optimal approval path, adjusting task priority in the advanced approval process, including rearranging approval node sequences, determining execution orders among nodes, assigning approval roles of corresponding authorities, and adjusting path dependency relationships.
Preferably, the logic for acquiring the path adaptability coefficient and the task matching degree index of each approval path is as follows:
extracting path complexity information of all approval paths of each approval task in the process of flow switching, specifically including the number of nodes, average approval time and approval passing rate of each approval path of a plurality of approval tasks in the process of flow switching in a historical time period, and calibrating the path complexity information as respectively AndRepresenting the first time period in the history periodThe second approval task is the first one in the process of flow switchingThe number of nodes in the individual approval paths,Representing the first time period in the history periodThe second approval task is the first one in the process of flow switchingAverage approval time in individual approval paths,Representing the first time period in the history periodThe second approval task is the first one in the process of flow switchingThe approval passing rate in the individual approval paths,,AndAre all positive integers;
The path adaptability coefficient of each approval path is calculated, and a specific calculation formula is as follows:
In the formula, Represent the firstPath adaptability coefficients of the individual approval paths;
Extracting task execution efficiency information of all approval paths of each approval task in the process of flow switching, specifically including task processing time length, task delay rate and approval role processing efficiency of each approval path of a plurality of approval tasks in the process of flow switching in a historical time period, and calibrating the task processing time length, the task delay rate and the approval role processing efficiency as follows respectively AndRepresenting the first time period in the history periodThe second approval task is the first one in the process of flow switchingThe duration of task processing in the individual approval paths,Representing the first time period in the history periodThe second approval task is the first one in the process of flow switchingTask delay rate in individual approval paths,Representing the first time period in the history periodThe second approval task is the first one in the process of flow switchingThe efficiency of the approval character processing in the individual approval paths,,A positive integer;
the task matching degree index of each approval path is calculated, and a specific calculation formula is as follows:
In the formula, Is the firstTask matching index of each approval path.
Preferably, the path adaptability coefficients of the respective approval paths to be generatedIndex of matching degree with taskConstructing a path selection evaluation model, and generating path selection evaluation coefficients of each approval path through weighted summationAnd the generated path selection evaluation coefficients of each examination and approval pathWith a preset path selection evaluation coefficient threshold valueComparing, and dividing each approval path into a preferred approval path and a non-preferred approval path according to a comparison result, wherein the specific dividing process is as follows:
If it is Dividing the approval path into preferred approval paths;
If it is The approval path is divided into non-preferred approval paths.
Preferably, the path selection evaluation coefficients of all the approval paths divided into the preferred approval paths are calculatedConstructing sets in order of sizeAggregation of,And taking the approval path corresponding to the maximum value of the path selection evaluation coefficient in all the approval paths divided into the preferred approval paths as the optimal approval path.
In the technical scheme, the invention has the technical effects and advantages that:
1. The invention can trigger the path switching in time when the condition changes by monitoring the approval amount in real time and judging whether the approval amount exceeds the preset threshold value. The invention describes the specific steps of acquiring the condition information and evaluating the path switching, in particular to the method for constructing a switching evaluation model by preprocessing and analyzing the condition information and generating a task priority adjustment coefficient and a path complexity index. The process ensures that the system can dynamically make decisions according to actual conditions, avoids the approval detention problem caused by untimely status updating, and fundamentally improves the accuracy and timeliness of flow switching. The technical effect not only optimizes the path selection, but also solves the problem that the approval task cannot be smoothly transited under the critical condition.
2. In the path switching process, the invention realizes the dynamic adjustment of the approval process by rearranging the order of the approval nodes, adjusting the dependency relationship among the nodes and distributing proper authority. Meanwhile, for each flow switching, the invention further introduces a path selection evaluation model, determines an optimal path through a path adaptability coefficient and a task matching degree index, and performs sequencing and selection according to the path selection evaluation coefficient. The path selection method based on quantitative analysis not only improves the scientificity and reliability of decision making, but also ensures that the system can select the path most suitable for the current task from a plurality of candidate paths, thereby reducing approval delay, reducing error distribution and improving the overall efficiency of approval tasks.
3. The invention also generates a flow optimization management report by monitoring and recording the flow data of the approval task after adjustment, and provides decision support based on data for system administrators and business decision-making staff. The report contains the actual execution effect analysis after approval process adjustment, such as key indexes of process execution efficiency, success rate of path switching, task completion time and the like. By means of the analysis results, the manager can better evaluate the actual effect of flow optimization, and further adjust and optimize the flow optimization to form a closed-loop management system. The continuous optimization based on the data not only improves the intelligent degree of the system, but also ensures that the approval process is always high-efficiency, stable and controllable in dynamic change, and effectively reduces the business risk and the operation cost.
Drawings
In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings required for the embodiments will be briefly described below, and it is apparent that the drawings in the following description are only some embodiments described in the present application, and other drawings may be obtained according to these drawings for those skilled in the art.
FIG. 1 is a flow chart of the invention applied to an optimization method of an OA collaborative workflow of an enterprise.
Detailed Description
Example embodiments will now be described more fully with reference to the accompanying drawings. However, the example embodiments may be embodied in many different forms and should not be construed as limited to the examples set forth herein, but rather, the example embodiments are provided so that this disclosure will be more thorough and complete, and will fully convey the concept of the example embodiments to those skilled in the art.
The invention provides an optimization method for an OA collaborative workflow of an enterprise as shown in FIG. 1, which specifically comprises the following steps:
In the approval process of the enterprise OA system, monitoring whether the approval amount in the approval task exceeds a set threshold in real time, and acquiring condition information for switching the approval task from the conventional approval process to the advanced approval process under the condition that the approval amount exceeds the threshold is detected;
In an enterprise OA system, the method for monitoring whether the approval amount in the approval task exceeds a set threshold in real time can be realized by firstly, continuously monitoring data fields related to the amount in each approval task by setting a condition trigger based on a rule engine. When the approval task enters the approval process, the system automatically captures and reads the value of the monetary field and compares the value with a preset threshold. In particular, the system periodically polls the running approval task or uses an event-driven monitoring mechanism, and the system automatically checks the current monetary value whenever the approval task is entered or the monetary field is changed. Meanwhile, the system can utilize a data stream processing technology (such as a technology based on a message queue or a stream processing framework) to process and analyze the inflow amount data in real time so as to ensure that each approved amount can be instantly compared with a set threshold value. When the amount of money exceeds the threshold value, a flow switching condition judging module is triggered to provide a basis for subsequent flow adjustment. The process can enable the system to flexibly adjust the judging conditions to adapt to the requirements of different business scenes by configuring the parameterized threshold range.
When the condition information for switching the approval task from the conventional approval process to the advanced approval process is obtained and the condition information content is specifically obtained under the condition that the exceeding of the threshold value is detected, the system needs to obtain the condition information for switching the process after detecting that the amount of money exceeds the set threshold value, and the condition information generally comprises the priority of the approval task, the service type related to the task, the approval person right level, the historical data of the task (such as the processing result of the similar amount item in the past), the process path dependency relationship and the like. In particular, the system can call the condition information from the database through the data acquisition and rule judgment module. Firstly, the system extracts historical processing data related to the current approval task through a business rule engine and calculates the priority and path dependence coefficient of the task according to the data, and secondly, the system inquires the business type related to the task and the approval stage where the current task is located so as to judge whether a higher-level approval path needs to be entered. Meanwhile, the system can also determine the necessity of switching according to the approval authority level and the criticality of related services. The condition information acquisition process is usually realized through a series of rule matching, data query and calculation operations, the operations can be automatically completed in a background database, and after the condition information extraction and analysis are completed, the system can generate an evaluation report or a path adjustment suggestion so as to provide basis for the subsequent flow switching decision. The method ensures that the system can carry out comprehensive judgment based on multidimensional conditions when executing flow switching, thereby improving the accuracy and rationality of switching decision.
Analyzing the acquired condition information, evaluating whether the approval task needs to be switched from the conventional approval process to the advanced approval process, and determining whether the process switching operation of the approval task needs to be executed according to the evaluation result;
In this embodiment, the obtained condition information is analyzed to evaluate whether the approval task needs to be switched from the conventional approval process to the advanced approval process, and whether the process switching operation of the approval task needs to be executed is determined according to the evaluation result, which specifically includes the following steps:
Preprocessing the acquired condition information for switching the approval task from the conventional approval process to the advanced approval process;
The preprocessing of the condition information is performed to ensure accuracy, consistency and computational efficiency of the data in the subsequent analysis and evaluation process. In complex enterprise OA systems, the condition information obtained for switching the approval task flows typically contains a variety of data types and sources, which may be subject to redundancy, noise, or format inconsistencies. Without preprocessing, the data analysis results may be inaccurate, thereby affecting the flow switching decision. The preprocessing mainly comprises the following steps of firstly, carrying out data cleaning to remove repeated, wrong or invalid condition information such as data with incorrect format, null values or entries which do not accord with logic, secondly, carrying out data normalization processing to convert data with different sources or different scales into uniform scales, ensuring that various data have comparability in the calculation process, for example, normalizing numerical values in different ranges to be between 0 and 1, carrying out data aggregation again, merging scattered data items into more meaningful comprehensive indexes according to context or business logic, for example, aggregating the same approval task data recorded for multiple times into average values or sum values, and finally, identifying and processing abnormal data points such as extreme values or mutation data which possibly influence analysis results through an abnormality detection algorithm. The preprocessing steps can be automatically completed through a rule engine and a data processing module which are configured in software, so that processed data is cleaner, standardized and consistent, evaluation parameters can be efficiently and accurately generated during subsequent analysis, and reliable flow switching decisions can be obtained.
Extracting performance measurement information and path topology information in the preprocessed condition information;
The extraction of performance metric information and path topology information from the preprocessed condition information may be implemented by specific software modules and data mining techniques. First, the system classifies the preprocessed data using algorithms based on feature selection and classification, and identifies numerical data (e.g., approval amount, approval time, task completion rate, etc.) related to performance metrics and structured data (e.g., approval nodes, hierarchical relationships, path lengths, etc.) related to path topology. Next, the system matches and maps specific fields in the condition information with performance metric information and path topology information by building a data mapping model. For example, fields related to "amount", "time", "node", etc. are extracted from the preprocessed data using keyword matching or regular expression recognition methods. Then, the statistical characteristics of the fields are further extracted through an aggregation analysis function, and a comprehensive information set is generated. Eventually, the system will group and tag the extracted data for convenient recall and computation in subsequent steps.
Performance metric information refers to a series of quantitative data reflecting the performance of an approval task, which typically includes approval amounts, approval time, task completion rates, and the like. The approval amount can reveal the financial importance of the task, the approval time reflects the efficiency of the flow, and the task completion rate is used for measuring the success rate of the task in the historical data. The information is an important basis for evaluating the task priority, and can help the system determine whether the task needs to be switched from the conventional approval process to the advanced approval process. The path topology information describes the structure and complexity of the approval process, including the length of the approval path (i.e., the number of nodes that pass through), the level of the approvers involved in the path (e.g., the level span from the common approver to the advanced management layer), and the number of dependencies in the path (e.g., the approval result of a node depends on the result of another node). The path topology information is used to evaluate the complexity of the procedure, thereby helping the system identify whether a procedure switch is needed in the case of higher complexity. The information is extracted and analyzed by technical means such as data structuring, topology analysis, association mining and the like, and is an important data base for flow optimization and decision making.
Analyzing performance metric information and path topology information in the extracted preprocessed condition information to respectively generate a task priority adjustment coefficient and a path complexity index;
And constructing a switching evaluation model by using the generated task priority adjustment coefficient and the path complexity index, generating a switching evaluation coefficient, comparing the generated switching evaluation coefficient with a preset switching evaluation coefficient threshold value, evaluating whether the approval task needs to be switched from a conventional approval process to an advanced approval process according to the comparison result, and determining whether the process switching operation of the approval task needs to be executed according to the evaluation result.
The preset handover evaluation coefficient threshold value can be determined by combining historical data analysis, model training and business requirement analysis. First, the system will collect and sort data for a large number of historical approval tasks, including cases of how the task switches from a regular approval process to a high-level approval process under different conditions. Through machine learning algorithms such as cluster analysis and regression analysis, the system can find rules between switching conditions and successful decisions in the data, and a preliminary evaluation threshold range is generated. Then, the system simulates the switching effect under different thresholds through simulation and experiments, and the evaluation threshold can reach the optimal effect under the conditions of ensuring high-efficiency switching and reducing unnecessary switching through adjustment and optimization. Besides the data driving method, the method can also be used for optimizing in combination with actual service demands, such as human intervention or parameter fine adjustment according to factors such as enterprise risk preference, importance of approval tasks, priority of projects and the like, and finally an optimal threshold meeting service scenes is determined. In the whole process, the system can provide the operation of setting and optimizing the threshold value through the configuration interface and the rule engine, so that the threshold value can continuously reflect the real service requirement in the dynamic adjustment, and the intelligent level of flow optimization is improved.
In this embodiment, the task priority adjustment coefficient and the path complexity index acquiring logic are as follows:
extracting performance measurement information in the preprocessed condition information, wherein the performance measurement information specifically comprises approval amount, approval time and task integrity rate when the approval task is approved for a plurality of times in a historical time period, and the approval amount, the approval time and the task integrity rate are respectively calibrated as follows AndRepresenting the first in the history periodThe approval amount when the approval task is approved for the second time,Representing the first in the history periodThe approval time when the approval task is approved again,Representing the first in the history periodThe task integrity rate when the examination and approval task is examined and approved again,,Is a positive integer;
The performance measurement information in the preprocessed condition information can be extracted by means of data mining and data screening, and the specific steps include that firstly, the system classifies and screens approval task data stored in a historical time period, and fields related to approval amount, approval time and task completion rate are identified. And extracting a plurality of historical records meeting the conditions from the mass data by the system through database query and data filtering algorithm. Next, the system uses feature extraction algorithms to further analyze and integrate these historical data, categorizing numerical data related to approval amounts, approval times, and task completion rates into a set of performance metric information. For example, the system may extract from the database monetary data (e.g., number of ten thousand elements), time spent on approval (e.g., number of hours), and task completion (e.g., percentage of completion) for each approval task by setting screening conditions. After extraction is completed, the system performs standardized processing and data cleaning on the data so as to ensure consistency and accuracy of the data. Eventually, the processed performance metric information will be packaged and stored for later recall in evaluating task priority adjustment coefficients.
The task priority adjustment coefficient is calculated, and a specific calculation formula is as follows:
In the formula, Adjusting the coefficient for the task priority;
In the calculation of the task priority adjustment coefficients, Represent the firstCube root of approval amount in secondary approval task. The processing mode of the cube root can balance the influence of the amount data on the priority, and avoid the extreme influence of excessive or insufficient amount on the calculation result. The cube root operation not only reduces the excessive weight of the large-amount task in calculation, but also avoids the excessive compression of the small-amount task on the whole priority, so that the calculation result is more stable and reasonable.Represent the firstNatural logarithm of approval time of secondary approval task. Natural log processing is used to amplify the role of time factors in priority assessment, especially when time is longer, its impact is more pronounced. At the same time, the operation of adding 1 ensures that mathematical calculation errors do not occur in the case of approval time being zero. This approach allows the more time-consuming tasks to be more fully considered in priority evaluation.Represent the firstInverse of the completion rate of the secondary approval task. By calculating the reciprocal portion of the completion rate, tasks with low completion rates can be prioritized. Tasks with lower completion rates typically mean greater potential risks or problems, and therefore require higher priority in process optimization. This approach ensures that the historical performance of the task is fully accounted for in task priority evaluation.
The size of the task priority adjustment coefficient directly reflects the urgency and importance of the approval task. When the coefficient is larger, the method indicates that the approval amount in the historical approval task is higher, the approval time is longer or the task completion rate is lower, which means that the task has higher risk or business criticality and needs to be processed preferentially. In this case, the system is more inclined to switch the task from a regular approval process to a high-level approval process to ensure that important tasks can be supported by higher priority reviews and decisions. In contrast, when the task priority adjustment coefficient is smaller, the importance of the task is relatively lower, and the task is maintained in the conventional approval process without switching to a more complex process.
Extracting path topology information in the preprocessed condition information, specifically including the number of approval nodes, the number of approval people layer levels and the approval sequence dependence coefficient in the approval path when the approval task is approved for a plurality of times in a historical time period, and calibrating the path topology information as respectivelyAndRepresenting the first in the history periodThe number of approval nodes in the approval path when the approval task is approved for the second time,Representing the first in the history periodThe number of levels of approvers in the approval path when the approval task is approved for the second time,Representing the first in the history periodThe approval sequence in the approval path depends on the coefficient when the approval task is approved for the second time,,Is a positive integer;
Firstly, the system analyzes the approval process data in the historical time period through a path analysis algorithm, and identifies the approval nodes passed in each approval task, the participating approval person levels and the sequence dependency relationship among the nodes. The system firstly extracts log data related to the approval path from the database, records the node sequence of each approval task, and counts the number of approved nodes. Meanwhile, the system analyzes the role hierarchy of the approver and determines the number of levels of the approver layer corresponding to each node. Then, the system identifies the path dependency that needs to be approved by a certain node before entering the next node by analyzing the dependency relationship between the nodes. The system analyzes the sequence dependency relationships in a graph structure or a flow chain table mode, and counts the number of the dependency relationships. The parsed data is normalized and packaged into a path topology information set for use in the subsequent computation of the path complexity index. The process relies on database query, graph structure analysis and data analysis techniques to realize automatic extraction and structuring of path topology information.
The path complexity index is calculated by the following specific calculation formula:
In the formula, Is a path complexity index.
In the calculation of the path complexity index,Represent the firstAnd the square sum of the number of approval nodes and the number of approval role grades in the secondary approval path. The square sum is calculated to amplify the influence of the number of nodes and the number of role levels, so that the number of nodes and the number of approval role layers involved in the path are fully embodied in complexity evaluation. By squaring, the contribution of path length and level complexity to the overall complexity of the flow can be better reflected.Represent the firstAnd adding 1 operation of the number of path dependency relations in the secondary approval path. The 1 is added to avoid causing calculation errors when the number of the dependency relationships is zero, and meanwhile, the operation ensures that the existence of the dependency relationships can be properly reflected in complexity calculation. The more path dependencies, the more complex the decision path that describes the flow, and therefore, greater weight needs to be given when evaluating path complexity.Represent the firstNatural logarithm of the product of the number of approval nodes and the number of approval role grades in the secondary approval path. This approach is used to amplify the nonlinear effects of the path structure, especially when the number of nodes and the number of levels are simultaneously high, which can significantly increase the complexity. The add 1 operation is also to prevent the product from zero causing a calculation error. By logarithmic operation, the hierarchy and structure of the complex path is more intuitively reflected in the complexity index.
The size of the path complexity index reflects the structural complexity of the approval process. When the index is large, it means that the approval path contains more nodes, higher number of levels of approvers or more complex dependency relationships, which means that the process may be difficult to effectively process in the conventional approval path, so that it is required to switch to an advanced approval process to adapt to the complex process management requirement. In this case, the switching procedure helps to avoid bottlenecks or delays in the complex path. In contrast, when the path complexity index is smaller, the approval process is shown to be simpler, and can be effectively completed in the conventional process without switching to the advanced process.
In this embodiment, the task priority adjustment coefficient to be generatedAnd path complexity indexConstructing a switching evaluation model, and generating switching evaluation coefficients through weighted summationAnd evaluate the generated switching coefficientWith a preset handover evaluation coefficient thresholdComparing, namely evaluating whether the approval task needs to be switched from the conventional approval process to the advanced approval process according to the comparison result, and determining whether the process switching operation of the approval task needs to be executed according to the evaluation result, wherein the specific comparison analysis is as follows:
If it is The approval task is not required to be switched from the conventional approval process to the advanced approval process, and the process switching operation of the approval task is not required to be executed;
This means that neither the urgency of the approval task nor the complexity of the procedure meets the criteria for switching to an advanced approval procedure, indicating that the task is of relatively low importance or that the procedure is simple. Under the condition, the task is continuously remained in the conventional approval process for processing, so that reasonable allocation of resources can be ensured, and unnecessary process upgrading is avoided. For enterprises, the method is helpful for maintaining the efficient operation of the approval process, avoiding the occupation of the advanced approval process due to unnecessary task switching, and improving the overall approval efficiency. The system can continue to process the task according to the conventional approval path, and does not trigger the flow switching operation, so that the time and labor cost of the advanced flow are saved.
If it isIf the approval task needs to be switched from the conventional approval process to the advanced approval process, a process switching operation of the approval task needs to be performed.
This means that the priority of the approval task or the complexity of the process has reached the standard that requires switching to a high-level approval process, which generally means that the task is of higher importance or the process is more complex. In this case, the task will be switched to an advanced approval process for processing to ensure that a higher level of approval resources and more adequate approval are available. Such decisions help businesses avoid delays or errors in mission-critical processing while ensuring that complex flows are performed in appropriate paths, reducing unnecessary business risks. The method comprises the specific operation that the system triggers task switching, transfers the approval task from a conventional flow to an advanced approval path, and updates the approval path configuration of the task to ensure that subsequent approval loops can be smoothly connected.
Task priority adjustment coefficient to be generatedAnd path complexity indexThe process of constructing the switching evaluation model can be realized in a weighted summation mode so as to comprehensively consider the urgency of the task and the complexity of the approval path and obtain the switching evaluation coefficient. The specific implementation method comprises firstly, setting weight coefficient according to different service scenes and actual requirements by the systemAndWhereinRepresenting task priority adjustment coefficientsIs used for the weight of the (c),Representing path complexity indexIs a weight of (2). In general, in the case of a conventional,AndThe setting of (1) is adjusted according to the operation strategy, the risk preference and the resource allocation strategy of the enterprise. For example, if the business is more focused on the importance and urgency of the task,Will be set relatively high and if more attention is paid to the complexity of the approval path and the flow bottlenecks that may occurWill be higher. Next, the system performs a weighted summation of the two parameters as follows: in the model, the purpose of weighted summation is to uniformly quantify the two dimensions of task priority and path complexity to generate a switching evaluation coefficient which comprehensively reflects the characteristics of the task and the path. By adjusting AndThe system can flexibly adapt to different service requirements and scenes, and the intellectualization and the dynamics of flow switching decision are realized. Specially producedAnd comparing the flow switching value with a preset switching evaluation coefficient threshold value to judge whether the flow switching is required to be executed or not, so that the balance efficiency and risk of an enterprise in the flow optimization are ensured.
Switching the approval task from the conventional approval process to the advanced approval process according to the evaluation result, and dynamically adjusting the approval path in the switching process;
In the embodiment, the approval task is switched from the conventional approval process to the advanced approval process according to the evaluation result, and the approval path is dynamically adjusted in the switching process, specifically comprising the steps of executing the process switching operation of the approval task when the evaluation result is that the approval task needs to be switched from the conventional approval process to the advanced approval process; in the switching process, dynamically adjusting the approval paths, including rearranging the order of approval nodes, determining the execution order among the nodes, distributing approval roles according to the authority corresponding to the nodes and adjusting the path dependency relationship.
The flow switching operation of performing approval tasks can be implemented by a dynamic flow reconstruction and path update mechanism. Firstly, after the evaluation result triggers the flow switching, the system moves the approval task out of the current conventional approval flow and relocates to the advanced approval flow according to the result of the switching evaluation model. The method comprises the specific operations that a system calls a pre-configured flow path library, and searches and loads an approval path corresponding to an advanced approval flow. Then, the system can migrate the state, the historical processing record and the related data of the current approval task into a new flow path so as to ensure that the information of the task is not lost in the switching process, and the flow is connected without errors. The process is automatically completed through a background task transfer module, the system can redistribute tasks according to the flow definition rules, and the approval path configuration of the tasks is dynamically updated, so that the tasks can be continuously executed in a new flow path. In addition, the system can ensure seamless connection of task node information and approval progress after switching through real-time monitoring, and smooth transition of the flow is realized.
In the process of flow switching, rearranging approval node sequences, determining node execution sequences, distributing approval roles and adjusting path dependency relations are mainly realized through a path optimization algorithm and a permission mapping mechanism. The system firstly uses a topology ordering algorithm or a priority-based node ordering algorithm to reorder the approval nodes in the current path according to the complexity of the advanced approval process and the urgency of the task, so as to ensure that the key nodes are processed preferentially in the process. Then, the system determines the execution sequence among the nodes through a logic judgment mechanism, and adjusts the sequence and the execution condition of the nodes according to the dependency relationship among the nodes and the business logic of the tasks so as to avoid the problems of circular dependency or deadlock in the path. In order to ensure the execution effect of the nodes, the system can automatically match the node authorities, and according to the node functions and task requirements, approval roles with corresponding authorities are selected from the authority database to be distributed. Finally, the system adjusts the dependency relationship in the paths according to the rearranged node sequence and execution conditions, so that the connection of the front node and the rear node is more logical and coherent, the flow execution efficiency is optimized, the smooth switching of approval tasks among different paths is ensured, and the problems of delay or repeated processing caused by unreasonable paths are avoided.
Aiming at the flow switching of each approval task, an optimal approval path is determined, and task priority adjustment in the advanced approval flow is performed based on switching management measures of the path;
in this embodiment, for each process switching of approval tasks, an optimal approval path is determined, and task priority adjustment in an advanced approval process is performed based on a switching management measure of the path, and specifically includes the following steps:
Extracting path complexity information and task execution efficiency information of all approval paths of each approval task in the process of performing flow switching, and preprocessing after extracting;
In the process of flow switching, the system can extract path complexity information and task execution efficiency information of all approval paths through a path analysis module and a data mining tool. Firstly, the system automatically analyzes each path in the examination and approval process, and extracts the actual examination and approval node number, the dependency relationship among the nodes, the average examination and approval time of each node, the historical examination and approval passing rate and other specific quantitative data contained in the path. These data are typically stored in a log database of the enterprise OA system, from which the system extracts complexity and efficiency data associated with each path by querying information sources such as historical approval records, approval path profiles, and task execution logs. In order to ensure the real-time performance and accuracy of the data, the system uses a data synchronization and update mechanism to ensure that the extracted data reflects the current service condition. The extracted data are packaged into two major categories of path complexity information and task execution efficiency information for subsequent evaluation and analysis.
The extracted path complexity information and task execution efficiency information are preprocessed to ensure the integrity, accuracy and consistency of data, so that the reliability of subsequent evaluation and analysis is improved. In practice, the extracted data may have problems of redundancy, errors, or inconsistencies, such as repeated recordings, null values, format inconsistencies, and the like. These problems, if left untreated, can lead to inaccurate evaluation results, affecting the correctness of the path selection. The preprocessing step typically includes first performing data cleansing to remove duplicate records, erroneous data, and null values, second performing data normalization to convert data of different scales (e.g., time, number, percentage, etc.) into a unified standard format to ensure comparability in subsequent calculations, then performing outlier detection and correction to identify and process extreme or unreasonable data that may be present, and finally performing data aggregation to merge the scattered records into a representative statistical value, such as average or median. The preprocessed data is clearer and structured, and a solid foundation is provided for accurate calculation of a subsequent path evaluation model.
Analyzing path complexity information and task execution efficiency information of all the preprocessed approval paths, and respectively generating path adaptability coefficients and task matching degree indexes of all the approval paths;
Constructing a path selection evaluation model by using the generated path adaptability coefficients and task matching degree indexes of each examination and approval path, generating path selection evaluation coefficients of each examination and approval path, comparing the generated path selection evaluation coefficients of each examination and approval path with a preset path selection evaluation coefficient threshold value, and dividing each examination and approval path into a preferred examination and approval path and a non-preferred examination and approval path according to the comparison result;
the preset path selection evaluation coefficient threshold can be determined by combining historical data analysis and model optimization, and the specific implementation mode is that firstly, a system collects and analyzes data of a large number of historical approval tasks, wherein the data comprise key performance indexes such as success rate, processing time length, delay condition and the like of the tasks on different approval paths. Through a machine learning algorithm, such as regression analysis or cluster analysis, the system can identify the association between the evaluation coefficients of different paths and the success rate of the task, so as to preliminarily determine the optimal evaluation coefficient range of various tasks under different paths. Then, the system evaluates the path selection results under different thresholds through simulation and emulation, optimizes and fine-tunes the thresholds, so as to ensure the accuracy and effectiveness of path selection under different service scenes. Finally, the system combines the actual business requirements and the risk management strategies, and manually inspects and regularly updates the threshold value after model optimization to ensure that the threshold value is consistent with the operation targets and strategies of enterprises all the time. The whole process is realized through a data analysis module, a model training module and a parameter configuration interface in software, so that the path selection evaluation coefficient threshold can be dynamically adapted to different scenes and service changes.
Constructing a set of path selection evaluation coefficients of all approval paths divided into preferred approval paths according to the size sequence, and determining the optimal approval path;
Based on the determined optimal approval path, adjusting task priority in the advanced approval process, including rearranging approval node sequences, determining execution orders among nodes, assigning approval roles of corresponding authorities, and adjusting path dependency relationships.
In this embodiment, the logic for obtaining the path adaptability coefficient and the task matching degree index of each approval path is as follows:
extracting path complexity information of all approval paths of each approval task in the process of flow switching, specifically including the number of nodes, average approval time and approval passing rate of each approval path of a plurality of approval tasks in the process of flow switching in a historical time period, and calibrating the path complexity information as respectively AndRepresenting the first time period in the history periodThe second approval task is the first one in the process of flow switchingThe number of nodes in the individual approval paths,Representing the first time period in the history periodThe second approval task is the first one in the process of flow switchingAverage approval time in individual approval paths,Representing the first time period in the history periodThe second approval task is the first one in the process of flow switchingThe approval passing rate in the individual approval paths,,AndAre all positive integers;
The path complexity information of all approval paths of the approval task in the process of flow switching is extracted, and the method is mainly realized through a data recording and analyzing module in an approval flow management system. The method comprises the specific operation that the system extracts key quantitative data of each approval path, such as the number of nodes, average approval time and approval passing rate, through automatic analysis and screening of flow data in a historical approval log. Firstly, the system analyzes the nodes of different approval paths, counts the number of actual nodes contained in each path, and records the average duration of node execution. Next, the system calculates the average approval passing rate, typically expressed in percent, for all nodes in each path by querying the historical data. In order to ensure the accuracy of the data, the system applies data cleaning and outlier detection algorithms to perform standardized processing and optimization on the extracted data, and finally structured path complexity information is formed.
The path adaptability coefficient of each approval path is calculated, and a specific calculation formula is as follows:
In the formula, Represent the firstPath adaptability coefficients of the individual approval paths;
The magnitude of the path adaptation coefficient reflects the balance between the complexity and execution efficiency of each approval path. The larger the coefficient, the more complex and more adaptive the path is in terms of node number, approval time, approval passing rate, etc., which means that the path is more superior in handling more complex tasks. When a specific approval path is selected, the path with higher path adaptability coefficient is more suitable for processing approval tasks with high task complexity and multiple dependency relations, and the structure of the path can better cope with complex approval scenes, so that smooth operation of the flow is ensured. Therefore, in the path selection process, the system prioritizes paths with larger path adaptability coefficients to ensure robustness in the mission-critical processing.
Extracting task execution efficiency information of all approval paths of each approval task in the process of flow switching, specifically including task processing time length, task delay rate and approval role processing efficiency of each approval path of a plurality of approval tasks in the process of flow switching in a historical time period, and calibrating the task processing time length, the task delay rate and the approval role processing efficiency as follows respectivelyAndRepresenting the first time period in the history periodThe second approval task is the first one in the process of flow switchingThe duration of task processing in the individual approval paths,Representing the first time period in the history periodThe second approval task is the first one in the process of flow switchingTask delay rate in individual approval paths,Representing the first time period in the history periodThe second approval task is the first one in the process of flow switchingThe efficiency of the approval character processing in the individual approval paths,,A positive integer;
the task execution efficiency information of all approval paths of the approval task in the process of flow switching is extracted, and the task execution efficiency information is mainly realized through a historical task data analysis and role performance tracking module. The system firstly extracts the processing time length of each approval task in each approval path from the task execution log, specifically comprises the processing start time and the processing end time of each node, and obtains the processing time length by calculating the time difference. Then, the system calculates the delay rate of the task by analyzing the delay condition in the task execution, for example, whether the task exceeds a preset processing time limit. For approval character processing efficiency, the system quantifies task processing speed and decision accuracy of approval characters in historical data under different paths, and is generally measured by average response time and completion quality of the approval characters in processing similar tasks. The extracted data is subjected to data cleaning and normalization processing to form standardized task execution efficiency information for subsequent path evaluation and optimization operation. The whole process is automatically realized in software through a data analysis and task performance module, and the real-time performance and accuracy of information are ensured.
The task matching degree index of each approval path is calculated, and a specific calculation formula is as follows:
In the formula, Is the firstTask matching index of each approval path.
The magnitude of the task matching degree index reflects the historical performance and adaptability of each approval path when processing a specific task. The larger the index, the lower delay rate and higher processing efficiency are provided when the path processes similar tasks historically, which indicates that the path is highly matched with the requirements of the current task. When a specific approval path is selected, a path with a higher task matching index means that the path has higher success rate and efficiency when processing similar tasks. Therefore, the system can preferentially select a path with higher task matching degree index so as to ensure that the current task can be completed quickly and accurately, and the approval efficiency and the consistency of task processing are improved.
In this embodiment, the path adaptability coefficients of the generated approval paths are calculatedIndex of matching degree with taskConstructing a path selection evaluation model, and generating path selection evaluation coefficients of each approval path through weighted summationAnd the generated path selection evaluation coefficients of each examination and approval pathWith a preset path selection evaluation coefficient threshold valueComparing, and dividing each approval path into a preferred approval path and a non-preferred approval path according to a comparison result, wherein the specific dividing process is as follows:
If it is Dividing the approval path into preferred approval paths;
Meaning that the approval path meets the expected standard in terms of path adaptability and task matching degree, and has excellent performance. In this case, the path is divided into preferred approval paths, and becomes one of the best path candidates. This means that the path has the best condition and efficient execution capability for processing the current approval task, and the efficiency and accuracy of the flow can be improved to the maximum extent. The method has the effect that the system can give priority to the preferred approval paths, so that the reliability of decision making and the success rate of tasks are improved in the subsequent path selection, and the approval tasks are ensured to be completed quickly on the suitable paths.
If it isThe approval path is divided into non-preferred approval paths.
Meaning that the approval path does not meet the expected standard in terms of path adaptability or task matching degree, there is a disadvantage. In this case, the path is divided into non-preferred approval paths, excluding the optimal path selection. This means that the path may be at risk of inefficiency, delay or error in processing the current task, and its structure and performance do not guarantee the smooth progress of the approval task. The influence of the method is that the paths are not considered as candidate paths any more, so that the possibility of flow stagnation or failure caused by selecting unsuitable paths in the approval process is reduced, and the robustness and reliability of the whole approval system are improved.
In this embodiment, all the approval paths divided into the preferred approval paths are evaluated for path selectionConstructing sets in order of sizeAggregation of,And taking the approval path corresponding to the maximum value of the path selection evaluation coefficient in all the approval paths divided into the preferred approval paths as the optimal approval path.
The aim of this is to precisely select the approval path most suitable for the current task by selecting the size of the evaluation coefficient from a plurality of preferred approval paths. Preferred approval paths are screened based on path adaptability coefficients and task matching degree indexes, and among the preferred paths, paths with the largest path selection evaluation coefficients tend to have higher efficiency, stability and adaptability, so that the method can be more excellent in terms of processing complex tasks, ensuring smooth approval flows and reducing delays and errors. By ordering the preferred paths according to the evaluation coefficients, the system can more intuitively determine which path is most suitable for executing the task in the current scene. By the aid of the method, accuracy and reliability of flow decision are improved, subjectivity and uncertainty in path selection by manpower are avoided, and accordingly the system is ensured to select an optimal path in a self-adaptive mode when facing diversified approval tasks, and approval efficiency maximization, business risk minimization and resource utilization optimization are achieved.
And generating a flow optimization management report by monitoring and recording the execution data of the adjusted approval task flow, and providing the flow optimization management report for a system administrator and business decision-making personnel.
The system can collect various key data of the approval task in the execution process in real time through the integrated flow monitoring module. The data comprise processing time of the task, approval passing rate of each node, task delay condition, execution efficiency change after path selection and the like. The monitoring module automatically captures each operation detail in the approval process by using log tracking, data acquisition and sensor technology, and records and stores key data in real time. These data may be aggregated into a data warehouse, which is cleaned, filtered and standardized to form a structured dataset, ensuring the accuracy and reliability of subsequent analysis.
After the execution data is collected and consolidated, the system further processes the data through a data analysis module. The specific operation includes multi-dimensional analysis of bottlenecks, delay nodes, efficiency improvement after path adjustment, and the like in the flow execution. The system may use data visualization techniques to present the analysis results in the form of graphs, trend lines, and indicators summaries. The generated flow optimization management report generally comprises the contents of approval task completion rate, approval efficiency change, task processing time distribution, effect evaluation of flow adjustment and the like. The report can be automatically generated and provided in the form of PDF, excel or on-line dashboard, which is convenient for system administrators and business decision-making personnel to review. The system can also provide a self-defined report function, so that an administrator can select data dimension and analysis angle according to specific requirements, and customize a personalized report.
The purpose of generating the flow optimization management report is to provide data-driven decision support for system administrators and business decision-makers. By recording and analyzing the adjusted approval process execution data, an administrator can intuitively see the change before and after process adjustment, know the running efficiency of the current process, discover potential problems and optimize in time. The analysis based on the data can effectively help a decision maker evaluate the improvement effect of the flow, identify the low-efficiency links in the flow and formulate a more accurate optimization strategy, thereby improving the overall approval efficiency and the flow compliance. In addition, by periodically generating reports, the enterprise can be helped to form a visual performance evaluation system, the continuous optimization of the business process is promoted, and the enterprise is ensured to keep a competitive advantage in a dynamic environment.
The above formulas are all formulas with dimensions removed and numerical values calculated, the formulas are formulas with a large amount of data collected for software simulation to obtain the latest real situation, and preset parameters in the formulas are set by those skilled in the art according to the actual situation.
The above embodiments may be implemented in whole or in part by software, hardware, firmware, or any other combination. When implemented in software, the above-described embodiments may be implemented in whole or in part in the form of a computer program product. The computer program product comprises one or more computer instructions or computer programs. When the computer instructions or computer program are loaded or executed on a computer, the processes or functions described in accordance with embodiments of the present application are produced in whole or in part. The computer may be a general purpose computer, a special purpose computer, a network of computers, or other programmable devices. The computer instructions may be stored in a computer-readable storage medium or transmitted from one computer-readable storage medium to another computer-readable storage medium, for example, the computer instructions may be transmitted from one website site, computer, server, or data center to another website site, computer, server, or data center by wired or wireless means (e.g., infrared, wireless, microwave, etc.). The computer readable storage medium may be any available medium that can be accessed by a computer or a data storage device such as a server, data center, etc. that contains one or more sets of available media. The usable medium may be a magnetic medium (e.g., floppy disk, hard disk, magnetic tape), an optical medium (e.g., DVD), or a semiconductor medium. The semiconductor medium may be a solid state disk.
It should be understood that, in various embodiments of the present application, the sequence numbers of the foregoing processes do not mean the order of execution, and the order of execution of the processes should be determined by the functions and internal logic thereof, and should not constitute any limitation on the implementation process of the embodiments of the present application.
Those of ordinary skill in the art will appreciate that the various illustrative elements and algorithm steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware, or combinations of computer software and electronic hardware. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the solution. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present application.
In the several embodiments provided in the present application, it should be understood that the disclosed system and method may be implemented in other manners. For example, the embodiments described above are merely illustrative, e.g., the division of the elements is merely a logical functional division, and there may be additional divisions in actual implementation, e.g., multiple elements or components may be combined or integrated into another system, or some features may be omitted, or not performed. Alternatively, the coupling or direct coupling or communication connection shown or discussed with each other may be an indirect coupling or communication connection via some interfaces, devices or units, which may be in electrical, mechanical or other forms.
The units described as separate units may or may not be physically separate, and units shown as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.
In addition, each functional unit in the embodiments of the present application may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit.
The foregoing is merely illustrative of the present application, and the present application is not limited thereto, and any person skilled in the art will readily recognize that variations or substitutions are within the scope of the present application. Therefore, the protection scope of the present application shall be subject to the protection scope of the claims.

Claims (7)

1.应用于企业OA协同工作流程优化方法,其特征在于,具体包括以下步骤:1. A method for optimizing the collaborative workflow of OA in an enterprise, characterized in that it specifically includes the following steps: 在企业OA系统的审批流程中,实时监测审批任务中的审批金额是否超过设定阈值,并在检测出超过阈值的情况下,获取用于将审批任务从常规审批流程切换至高级审批流程的条件信息;In the approval process of the enterprise OA system, real-time monitoring is performed to determine whether the approval amount in the approval task exceeds the set threshold, and if the threshold is exceeded, condition information is obtained for switching the approval task from the regular approval process to the advanced approval process; 对获取的条件信息进行分析,评估是否需要将审批任务从常规审批流程切换至高级审批流程,并根据评估结果决定是否需要执行审批任务的流程切换操作;Analyze the acquired condition information, evaluate whether it is necessary to switch the approval task from the regular approval process to the advanced approval process, and decide whether it is necessary to perform the process switching operation of the approval task based on the evaluation result; 根据评估结果将审批任务从常规审批流程切换至高级审批流程,并在切换过程中动态调整审批路径;Switch the approval task from the regular approval process to the advanced approval process based on the evaluation results, and dynamically adjust the approval path during the switching process; 针对每次审批任务的流程切换,确定最优审批路径,基于该路径的切换管理措施,进行高级审批流程中的任务优先级调整;Determine the optimal approval path for each process switch of approval tasks, and adjust the task priority in the advanced approval process based on the switch management measures of the path; 针对每次审批任务的流程切换,确定最优审批路径,基于该路径的切换管理措施,进行高级审批流程中的任务优先级调整,具体包括以下步骤:For each process switch of approval tasks, determine the optimal approval path, and adjust the task priority in the advanced approval process based on the switch management measures of the path. The specific steps include: 提取每次审批任务在进行流程切换过程中所有审批路径的路径复杂度信息和任务执行效率信息,并在提取后进行预处理;Extract the path complexity information and task execution efficiency information of all approval paths during the process switching of each approval task, and perform preprocessing after extraction; 对经过预处理的所有审批路径的路径复杂度信息和任务执行效率信息进行分析,分别生成各个审批路径的路径适应性系数和任务匹配度指数;Analyze the path complexity information and task execution efficiency information of all pre-processed approval paths, and generate the path adaptability coefficient and task matching index of each approval path respectively; 所述各个审批路径的路径适应性系数和任务匹配度指数的获取逻辑如下:The logic for obtaining the path adaptability coefficient and task matching index of each approval path is as follows: 提取每次审批任务在流程切换过程中所有审批路径的路径复杂度信息,具体包括历史时间段内若干次审批任务在流程切换过程中各个审批路径中的节点数量、平均审批时间和审批通过率,并分别标定为 表示历史时间段内第m次审批任务在流程切换过程中第n个审批路径中的节点数量,表示历史时间段内第m次审批任务在流程切换过程中第n个审批路径中的平均审批时间,表示历史时间段内第m次审批任务在流程切换过程中第n个审批路径中的审批通过率,m=1、2、3、…、h,n=1、2、3、…、d,h和d均为正整数;Extract the path complexity information of all approval paths during the process switching of each approval task, including the number of nodes, average approval time and approval pass rate in each approval path during the process switching of several approval tasks in the historical time period, and mark them as and Indicates the number of nodes in the nth approval path during the process switching of the mth approval task in the historical time period. It represents the average approval time of the mth approval task in the nth approval path during the process switching in the historical time period. It represents the approval pass rate of the m-th approval task in the n-th approval path during the process switching in the historical time period, m = 1, 2, 3, ..., h, n = 1, 2, 3, ..., d, h and d are both positive integers; 计算各个审批路径的路径适应性系数,具体的计算公式如下:Calculate the path adaptability coefficient of each approval path. The specific calculation formula is as follows: 式中,PACn表示第n个审批路径的路径适应性系数;Where PAC n represents the path adaptability coefficient of the nth approval path; 提取每次审批任务在流程切换过程中所有审批路径的任务执行效率信息,具体包括历史时间段内若干次审批任务在流程切换过程中各个审批路径中的任务处理时长、任务延误率和审批角色处理效率,并分别标定为表示历史时间段内第u次审批任务在流程切换过程中第n个审批路径中的任务处理时长,表示历史时间段内第u次审批任务在流程切换过程中第n个审批路径中的任务延误率,表示历史时间段内第u次审批任务在流程切换过程中第n个审批路径中的审批角色处理效率,u=1、2、3、…、p,p正整数;Extract the task execution efficiency information of all approval paths during the process switching of each approval task, including the task processing time, task delay rate and approval role processing efficiency of each approval path during the process switching of several approval tasks in the historical time period, and mark them as and Indicates the task processing time of the u-th approval task in the n-th approval path during the process switching process in the historical time period. It represents the task delay rate of the nth approval path during the process switching of the uth approval task in the historical time period. It represents the processing efficiency of the approval role in the nth approval path during the process switching of the uth approval task in the historical time period, u = 1, 2, 3, ..., p, where p is a positive integer; 计算各个审批路径的任务匹配度指数,具体的计算公式如下:Calculate the task matching index of each approval path. The specific calculation formula is as follows: 式中,TMIn为第n个审批路径的任务匹配度指数;Where, TMI n is the task matching index of the nth approval path; 将生成的各个审批路径的路径适应性系数和任务匹配度指数构建路径选择评估模型,生成各个审批路径的路径选择评估系数,并将生成的各个审批路径的路径选择评估系数与预设的路径选择评估系数阈值进行比对,根据比对结果将各个审批路径划分为优选审批路径和非优选审批路径;A path selection evaluation model is constructed using the path adaptability coefficient and task matching index of each approval path generated, a path selection evaluation coefficient of each approval path is generated, and the path selection evaluation coefficient of each approval path generated is compared with a preset path selection evaluation coefficient threshold, and each approval path is divided into a preferred approval path and a non-preferred approval path according to the comparison result; 将所有划分为优选审批路径的审批路径的路径选择评估系数按照大小顺序构建集合,确定最优审批路径;The path selection evaluation coefficients of all approval paths classified as preferred approval paths are set in order of size to determine the optimal approval path; 基于确定的最优审批路径,在高级审批流程中调整任务优先级,包括重新排列审批节点顺序、确定节点之间的执行次序、分配相应权限的审批角色并调整路径依赖关系;Based on the determined optimal approval path, adjust the task priority in the advanced approval process, including rearranging the order of approval nodes, determining the execution order between nodes, assigning approval roles with corresponding permissions, and adjusting path dependencies; 通过监测和记录调整后的审批任务流程的执行数据,生成流程优化管理报告,提供给系统管理员和业务决策人员。By monitoring and recording the execution data of the adjusted approval task process, a process optimization management report is generated and provided to system administrators and business decision makers. 2.根据权利要求1所述的应用于企业OA协同工作流程优化方法,其特征在于,对获取的条件信息进行分析,评估是否需要将审批任务从常规审批流程切换至高级审批流程,并根据评估结果决定是否需要执行审批任务的流程切换操作,具体包括以下步骤:2. The method for optimizing the collaborative workflow of OA in an enterprise according to claim 1 is characterized in that the acquired condition information is analyzed to evaluate whether it is necessary to switch the approval task from the conventional approval process to the advanced approval process, and whether it is necessary to perform the process switching operation of the approval task according to the evaluation result, specifically including the following steps: 对获取的用于将审批任务从常规审批流程切换至高级审批流程的条件信息进行预处理;Preprocessing the acquired condition information for switching the approval task from the regular approval process to the advanced approval process; 提取经过预处理的条件信息中的绩效度量信息和路径拓扑信息;extracting performance measurement information and path topology information from the preprocessed condition information; 对提取的经过预处理的条件信息中的绩效度量信息和路径拓扑信息进行分析,分别生成任务优先级调整系数和路径复杂性指数;Analyze the performance measurement information and path topology information in the extracted preprocessed condition information to generate a task priority adjustment coefficient and a path complexity index respectively; 将生成的任务优先级调整系数和路径复杂性指数构建切换评估模型,生成切换评估系数,并将生成的切换评估系数与预先设定的切换评估系数阈值进行比对,根据比对结果评估是否需要将审批任务从常规审批流程切换至高级审批流程,并根据评估结果决定是否需要执行审批任务的流程切换操作。The generated task priority adjustment coefficient and path complexity index are used to construct a switching evaluation model to generate a switching evaluation coefficient. The generated switching evaluation coefficient is compared with the pre-set switching evaluation coefficient threshold. Based on the comparison result, it is evaluated whether it is necessary to switch the approval task from the regular approval process to the advanced approval process. Based on the evaluation result, it is decided whether it is necessary to execute the process switching operation of the approval task. 3.根据权利要求2所述的应用于企业OA协同工作流程优化方法,其特征在于,所述任务优先级调整系数和路径复杂性指数的获取逻辑如下:3. The method for optimizing enterprise OA collaborative workflow according to claim 2 is characterized in that the logic for obtaining the task priority adjustment coefficient and the path complexity index is as follows: 提取经过预处理的条件信息中的绩效度量信息,具体包括在历史时间段内若干次对审批任务进行审批时的审批金额、审批时间和任务完整率,并分别标定为Ai、Ti和Ci,Ai表示在历史时间段内第i次对审批任务进行审批时的审批金额,Ti表示在历史时间段内第i次对审批任务进行审批时的审批时间,Ci表示在历史时间段内第i次对审批任务进行审批时的任务完整率,i=1、2、3、…、g,g为正整数;Extract performance measurement information from the preprocessed condition information, specifically including the approval amount, approval time and task completion rate of the approval tasks for several times in the historical time period, and mark them as A i , T i and C i respectively, A i represents the approval amount when the approval task is approved for the i-th time in the historical time period, T i represents the approval time when the approval task is approved for the i-th time in the historical time period, C i represents the task completion rate when the approval task is approved for the i-th time in the historical time period, i=1, 2, 3, …, g, g is a positive integer; 计算任务优先级调整系数,具体的计算公式如下:Calculate the task priority adjustment coefficient. The specific calculation formula is as follows: 式中,TPAC为任务优先级调整系数;In the formula, TPAC is the task priority adjustment coefficient; 提取经过预处理的条件信息中的路径拓扑信息,具体包括在历史时间段内若干次对审批任务进行审批时审批路径中的审批节点数、审批人层级数和审批顺序依赖关系数,并分别标定为Nj、Rj和Dj,Nj表示在历史时间段内第j次对审批任务进行审批时审批路径中的审批节点数,Rj表示在历史时间段内第j次对审批任务进行审批时审批路径中的审批人层级数,Dj表示在历史时间段内第j次对审批任务进行审批时审批路径中的审批顺序依赖关系数,j=1、2、3、…、k,k为正整数;Extract the path topology information from the preprocessed condition information, specifically including the number of approval nodes, the number of approver levels, and the number of approval order dependencies in the approval path when the approval task is approved several times in the historical time period, and mark them as N j , R j and D j respectively, N j represents the number of approval nodes in the approval path when the approval task is approved for the jth time in the historical time period, R j represents the number of approver levels in the approval path when the approval task is approved for the jth time in the historical time period, D j represents the number of approval order dependencies in the approval path when the approval task is approved for the jth time in the historical time period, j=1, 2, 3, ..., k, k is a positive integer; 计算路径复杂性指数,具体的计算公式如下:Calculate the path complexity index. The specific calculation formula is as follows: 式中,PCI为路径复杂性指数。Where PCI is the path complexity index. 4.根据权利要求3所述的应用于企业OA协同工作流程优化方法,其特征在于,将生成的任务优先级调整系数TPAC和路径复杂性指数PCI构建切换评估模型,通过加权求和生成切换评估系数SEC,并将生成的切换评估系数SEC与预先设定的切换评估系数阈值SECyuzhi进行比对,根据比对结果评估是否需要将审批任务从常规审批流程切换至高级审批流程,并根据评估结果决定是否需要执行审批任务的流程切换操作,具体比对分析如下:4. According to the method for optimizing the collaborative workflow of OA in an enterprise as described in claim 3, it is characterized in that the generated task priority adjustment coefficient TPAC and path complexity index PCI are used to construct a switching evaluation model, the switching evaluation coefficient SEC is generated by weighted summation, and the generated switching evaluation coefficient SEC is compared with a preset switching evaluation coefficient threshold SEC yuzhi , and whether it is necessary to switch the approval task from the conventional approval process to the advanced approval process is evaluated according to the comparison result, and whether it is necessary to execute the process switching operation of the approval task is determined according to the evaluation result. The specific comparison and analysis are as follows: 若SEC<SECyuzhi,不需要将审批任务从常规审批流程切换至高级审批流程,则不需要执行审批任务的流程切换操作;If SEC<SEC yuzhi , there is no need to switch the approval task from the regular approval process to the advanced approval process, and there is no need to perform the process switching operation of the approval task; 若SEC≥SECyuzhi,需要将审批任务从常规审批流程切换至高级审批流程,则需要执行审批任务的流程切换操作。If SEC≥SEC yuzhi , the approval task needs to be switched from the regular approval process to the advanced approval process, and the process switching operation of the approval task needs to be performed. 5.根据权利要求4所述的应用于企业OA协同工作流程优化方法,其特征在于,根据评估结果将审批任务从常规审批流程切换至高级审批流程,并在切换过程中动态调整审批路径,具体包括:当评估结果为需要将审批任务从常规审批流程切换至高级审批流程时,执行审批任务的流程切换操作;在切换过程中,动态调整审批路径,包括重新排列审批节点顺序、确定节点之间的执行次序、根据节点对应的权限分配审批角色并调整路径依赖关系。5. According to the method for optimizing the collaborative workflow of OA in an enterprise as described in claim 4, it is characterized in that the approval task is switched from the conventional approval process to the advanced approval process according to the evaluation result, and the approval path is dynamically adjusted during the switching process, specifically including: when the evaluation result is that the approval task needs to be switched from the conventional approval process to the advanced approval process, the process switching operation of the approval task is executed; during the switching process, the approval path is dynamically adjusted, including rearranging the order of approval nodes, determining the execution order between nodes, allocating approval roles according to the permissions corresponding to the nodes, and adjusting the path dependencies. 6.根据权利要求5所述的应用于企业OA协同工作流程优化方法,其特征在于,将生成的各个审批路径的路径适应性系数PACn和任务匹配度指数TMIn构建路径选择评估模型,通过加权求和生成各个审批路径的路径选择评估系数PSECn,并将生成的各个审批路径的路径选择评估系数PSECn与预设的路径选择评估系数阈值PSECyuzhi进行比对,根据比对结果将各个审批路径划分为优选审批路径和非优选审批路径,具体划分过程如下:6. According to the method for optimizing the collaborative workflow of OA in an enterprise as claimed in claim 5, it is characterized in that the path adaptability coefficient PACn and the task matching index TMIn of each approval path generated are used to construct a path selection evaluation model, the path selection evaluation coefficient PSECn of each approval path is generated by weighted summation, and the path selection evaluation coefficient PSECn of each approval path generated is compared with a preset path selection evaluation coefficient threshold PSECyuzhi , and each approval path is divided into a preferred approval path and a non-preferred approval path according to the comparison result, and the specific division process is as follows: 若PSECn>PSECyuzhi,将该审批路径划分为优选审批路径;If PSEC n >PSEC yuzhi , the approval path is divided into the preferred approval path; 若PSECn≤PSECyuzhi,将该审批路径划分为非优选审批路径。If PSEC n ≤PSEC yuzhi , the approval path is classified as a non-preferred approval path. 7.根据权利要求6所述的应用于企业OA协同工作流程优化方法,其特征在于,将所有划分为优选审批路径的审批路径的路径选择评估系数PSECn按照大小顺序构建集合G,集合G={PSEC1,PSEC2,PSEC3,PSEC4,…,PSECa-1,PSECa},PSECa≥PSECa-1≥…≥PSEC4≥PSEC3≥PSEC2≥PSEC1,将划分为优选审批路径的所有审批路径中路径选择评估系数最大值所对应的审批路径作为最优审批路径。7. The method for optimizing OA collaborative workflows in enterprises according to claim 6 is characterized in that the path selection evaluation coefficients PSEC n of all approval paths divided into preferred approval paths are used to construct a set G in order of size, wherein the set G = {PSEC 1 , PSEC 2 , PSEC 3 , PSEC 4 , … , PSEC a-1 , PSEC a }, PSEC a ≥PSEC a -1 ≥ … ≥PSEC 4 ≥PSEC 3 ≥PSEC 2 ≥PSEC 1 , and the approval path corresponding to the maximum value of the path selection evaluation coefficient among all approval paths divided into preferred approval paths is taken as the optimal approval path.
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