CN118410502A

CN118410502A - Terminal equipment remote maintenance method, device, equipment and computer readable medium

Info

Publication number: CN118410502A
Application number: CN202311586361.4A
Authority: CN
Inventors: 张传远; 钱占奎; 齐永忠; 杨夏祎; 高振伟; 王光磊; 薛莉; 刘冲; 张国一; 史文辉
Original assignee: State Grid Information and Telecommunication Group Co Ltd; Beijing Guodiantong Network Technology Co Ltd
Current assignee: State Grid Information and Telecommunication Group Co Ltd; Beijing Guodiantong Network Technology Co Ltd
Priority date: 2023-11-24
Filing date: 2023-11-24
Publication date: 2024-07-30

Abstract

Embodiments of the present disclosure disclose a method, apparatus, device and computer readable medium for remote maintenance of terminal devices. One embodiment of the method comprises the following steps: in response to detection of a selection operation of a target user on display type information in each display type information of a target user space, updating and displaying the target user space according to the selected display type information; in response to detecting an editing operation of the target user on the target user space, configuring the displayed target user space; in response to detecting a selection operation of a target user on terminal equipment information in the target user space, determining the selected terminal equipment information as target terminal equipment information; and carrying out maintenance processing on the information of each target terminal device according to the maintenance operation corresponding to the information of each target terminal device. According to the embodiment, the maintenance efficiency of the terminal equipment and the safety of the terminal equipment data are improved.

Description

Remote maintenance method, device, equipment and computer readable medium for terminal equipment

Technical Field

Embodiments of the present disclosure relate to the field of computer technology, and in particular, to a method, an apparatus, a device, and a computer readable medium for remote maintenance of a terminal device.

Background

In the field of power automation, with the proliferation of the number of power terminal apparatuses, maintenance work of the power terminal apparatuses becomes increasingly heavy. At present, the general cloud service platform mainly provides services around equipment data, and the service object is a data user, can accept the data pushed by the receiving equipment after the user registers and logs in and is connected with the receiving equipment, stores and counts real-time data and historical data statistics charts of terminal equipment for the user to check. And the terminal equipment can be selected and maintained according to the keywords submitted by the user.

However, the inventor finds that when the above general cloud service platform is adopted to maintain the terminal device, the following technical problems often exist:

first, the service object of the general cloud service platform is mainly a data user, but not a terminal device, so that the integration level of the maintenance function of the terminal device is low, and the maintenance efficiency of the terminal device is low. And the universal cloud service platform receives and reads the data of the terminal equipment and stores the data, and when the universal cloud service platform is attacked by the outside, the data of the terminal equipment is leaked, so that the security of the data of the terminal equipment is lower.

Secondly, when more terminal devices are configured in the cloud service platform, in the process of selecting and maintaining the terminal devices according to keywords submitted by users, only the terminal devices with the keywords completely included in the device names are considered, or after the keywords are further segmented, the terminal devices with the keywords completely included in the device names are selected, and when the keywords submitted by the users are wrong, the matched terminal devices required by the users are fewer, so that the experience of the users is poor.

The above information disclosed in this background section is only for enhancement of understanding of the background of the inventive concept and, therefore, may contain information that does not form the prior art that is already known to those of ordinary skill in the art in this country.

Disclosure of Invention

The disclosure is in part intended to introduce concepts in a simplified form that are further described below in the detailed description. The disclosure is not intended to identify key features or essential features of the claimed subject matter, nor is it intended to be used to limit the scope of the claimed subject matter.

Some embodiments of the present disclosure propose a terminal device remote maintenance method, apparatus, electronic device, and computer readable medium to solve one or more of the technical problems mentioned in the background section above.

In a first aspect, some embodiments of the present disclosure provide a method for remotely maintaining a terminal device, the method including: in response to detecting the user registration request information of the target user, performing the following operations: acquiring user identity information of the target user; checking the user identity information of the target user to obtain identity checking information corresponding to the target user; establishing a user two-dimensional operation display space corresponding to the target user as a target user space in response to determining that the identity verification information characterization verification passes; in response to detecting the login information of the target user, displaying the target user space, wherein the target user space displays information of all terminal devices configured by the target user, and the terminal device information in the information of all terminal devices configured by the target user corresponds to the terminal device in each terminal device; in response to detecting a selection operation of the target user on display type information in each display type information of the target user space, updating and displaying the target user space according to the selected display type information; in response to detecting the editing operation of the target user on the target user space, configuring the displayed target user space; in response to detecting a selection operation of the target user on terminal equipment information in the target user space, determining the selected terminal equipment information as target terminal equipment information, and updating and displaying the target terminal equipment information; and carrying out maintenance processing on the information of each target terminal device according to the maintenance operation corresponding to the information of each target terminal device.

In a second aspect, some embodiments of the present disclosure provide a terminal device remote maintenance apparatus, including: an execution unit configured to, in response to detection of user registration request information of a target user, execute: acquiring user identity information of the target user; checking the user identity information of the target user to obtain identity checking information corresponding to the target user; establishing a user two-dimensional operation display space corresponding to the target user as a target user space in response to determining that the identity verification information characterization verification passes; a first display unit configured to display, in response to detecting login information of the target user, the target user space in which information of each terminal device configured by the target user is displayed, the terminal device information in each terminal device information configured by the target user corresponding to a terminal device in each terminal device; a second display unit configured to update and display the target user space according to the selected display type information in response to detection of a selection operation of the target user for display type information in each display type information of the target user space; a configuration unit configured to configure the displayed target user space in response to detecting the editing operation of the target user on the target user space; a determining unit configured to determine, in response to detection of a selection operation of the terminal device information in the target user space by the target user, the selected terminal device information as each target terminal device information, and update-display the target terminal device information; and a maintenance unit configured to perform maintenance processing on the respective target terminal device information according to a maintenance operation corresponding to the respective target terminal device information.

In a third aspect, some embodiments of the present disclosure provide an electronic device comprising: one or more processors; a storage device having one or more programs stored thereon, which when executed by one or more processors causes the one or more processors to implement the method described in any of the implementations of the first aspect above.

In a fourth aspect, some embodiments of the present disclosure provide a computer readable medium having a computer program stored thereon, wherein the computer program, when executed by a processor, implements the method described in any of the implementations of the first aspect above.

The above embodiments of the present disclosure have the following advantageous effects: by the remote maintenance method for the terminal equipment, which is disclosed by some embodiments of the invention, the maintenance efficiency of the terminal equipment and the safety of the terminal equipment data are improved. Specifically, the reason why the maintenance efficiency of the terminal device is low and the security of the terminal device data is low is that: the service object of the general cloud service platform is mainly a data user, but not a terminal device, and the integration level of the maintenance function of the terminal device is low, so that the maintenance efficiency of the terminal device is low. And the universal cloud service platform receives and reads the data of the terminal equipment and stores the data, and when the universal cloud service platform is attacked by the outside, the data of the terminal equipment is leaked, so that the security of the data of the terminal equipment is lower. Based on this, the terminal device remote maintenance method of some embodiments of the present disclosure first controls a target service node corresponding to a target user in response to detecting user registration request information of the target service node, and performs the following operations: first, user identity information of the target user is acquired. Therefore, the user identity information of the target user can be obtained and can be used for verifying the user identity information of the target user. And then, checking the user identity information of the target user to obtain the identity checking information corresponding to the target user. Thus, the verification result of the identity of the target user can be obtained. And then, in response to determining that the identity verification information characterization verification passes, creating a user two-dimensional operation display space corresponding to the target user as a target user space. Thus, a user two-dimensional operation display space of the user can be created, and the user can configure and maintain the terminal device in the user two-dimensional operation display space. And then, in response to detecting the login information of the target user, displaying the target user space, wherein the target user space displays the information of each terminal device configured by the target user, and the terminal device information in the information of each terminal device configured by the target user corresponds to the terminal device in each terminal device. Thereby, a user space of the user can be displayed. And then, in response to detection of the selection operation of the target user on the display type information in the display type information of the target user space, updating and displaying the target user space according to the selected display type information. Thus, the user space can be redisplayed according to the display type selected by the user. And secondly, in response to detecting the editing operation of the target user on the target user space, configuring the displayed target user space. Thereby, a configured user space can be obtained. Then, in response to detecting a selection operation of the target user for the terminal device information in the target user space, determining the selected terminal device information as each target terminal device information, and updating and displaying the target terminal device information. Thus, the information of each terminal device selected by the user can be obtained, and the displayed information and the information of each terminal device selected by the user can be redisplayed. and finally, carrying out maintenance processing on the information of each target terminal device according to the maintenance operation corresponding to the information of each target terminal device. Thus, each target terminal device after maintenance can be obtained. Because the terminal equipment remote maintenance method is realized, the main service object is the terminal equipment, the maintenance function of the terminal equipment is highly integrated, the data of each terminal equipment is not read, and the terminal equipment is selected in batches for maintenance, so that the maintenance efficiency of the terminal equipment and the safety of the terminal equipment data are improved.

Drawings

The above and other features, advantages, and aspects of embodiments of the present disclosure will become more apparent by reference to the following detailed description when taken in conjunction with the accompanying drawings. The same or similar reference numbers will be used throughout the drawings to refer to the same or like elements. It should be understood that the figures are schematic and that elements and components are not necessarily drawn to scale.

FIG. 1 is a flow chart of some embodiments of a terminal device remote maintenance method according to the present disclosure;

FIG. 2 is a schematic structural view of some embodiments of a terminal device remote maintenance apparatus according to the present disclosure;

fig. 3 is a schematic structural diagram of an electronic device suitable for use in implementing some embodiments of the present disclosure.

Detailed Description

Embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. While certain embodiments of the present disclosure are shown in the drawings, it should be understood that the present disclosure may be embodied in various forms and should not be construed as limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete. It should be understood that the drawings and embodiments of the present disclosure are for illustration purposes only and are not intended to limit the scope of the present disclosure.

It should be noted that, for convenience of description, only the portions related to the present invention are shown in the drawings. Embodiments of the present disclosure and features of embodiments may be combined with each other without conflict.

It should be noted that the terms "first," "second," and the like in this disclosure are merely used to distinguish between different devices, modules, or units and are not used to define an order or interdependence of functions performed by the devices, modules, or units.

It should be noted that references to "one", "a plurality" and "a plurality" in this disclosure are intended to be illustrative rather than limiting, and those of ordinary skill in the art will appreciate that "one or more" is intended to be understood as "one or more" unless the context clearly indicates otherwise.

The names of messages or information interacted between the various devices in the embodiments of the present disclosure are for illustrative purposes only and are not intended to limit the scope of such messages or information.

The present disclosure will be described in detail below with reference to the accompanying drawings in conjunction with embodiments.

Fig. 1 illustrates a flow 100 of some embodiments of a terminal device remote maintenance method according to the present disclosure. The remote maintenance method of the terminal equipment comprises the following steps:

step 101, in response to detecting the user registration request information of the target user, performing the following operations:

In step 1011, user identity information of the target user is obtained.

In some embodiments, an executing entity (e.g., a computing device) of the terminal device remote maintenance method may obtain the user identity information of the target user. The target user may be a personal user or an entity user who requests registration. For example, the entity user may be an enterprise user. The user registration request information may be request information for registering an account. The user registration request information may include, but is not limited to: user name, certificate information, contact information. For example, when the target user is a personal user, the user name may be a personal name, and the certificate information may be an identification card number; when the target user is an entity user, the user name can be an enterprise name, and the certificate information can be a unified social credit code. The user identity information may include, but is not limited to: user name, certificate information, contact information. In practice, the executing entity may acquire the user identity information of the target user from the user registration request information.

Step 1012, checking the user identity information of the target user to obtain the identity checking information of the corresponding target user.

In some embodiments, the executing body may perform verification processing on the user identity information of the target user to obtain identity verification information corresponding to the target user. The identity verification information may be a verification result of user identity information of the target user. The above-mentioned verification result may be verification pass or verification fail. In practice, the executing body may adopt various modes to perform verification processing on the user identity information of the target user, so as to obtain the identity verification information corresponding to the target user.

In some optional implementations of some embodiments, the executing body may perform verification processing on the user identity information of the target user to obtain identity verification information corresponding to the target user through the following steps:

And determining whether the forbidden user list information corresponding to the target user exists in the forbidden user list information set according to the user identity information. The above-mentioned forbidden user list information set may be each user list information forbidden to register. The user list information in the user list information may represent the identity of the user. The above-mentioned user list information may include, but is not limited to: user name, certificate information, contact information. In practice, in response to determining that the barred user list information in which the user name, the certificate information, and the contact information are the same as the user name, the certificate information, and the contact information included in the user identity information exists in the barred user list information set, the execution subject may determine that barred user list information corresponding to the target user exists in the barred user list information set.

And a second step of determining verification success information as identity verification information corresponding to the target user in response to determining that no forbidden user list information corresponding to the target user exists in the forbidden user list information. The verification success information may represent that the target user passes the verification.

In step 1013, in response to determining that the identity verification information characterizes the verification, a user two-dimensional operation display space corresponding to the target user is created as the target user space.

In some embodiments, in response to determining that the identity verification information characterizes verification, the executing entity may create a user two-dimensional operation display space corresponding to the target user as a target user space. The user two-dimensional operation display space can be a micro-service space for configuring and managing terminal equipment. The micro-service space may include a storage space. The user can perform configuration and management of the terminal device in the user two-dimensional operation display space. The user two-dimensional operation display space can be displayed in the form of a two-dimensional display interface. The terminal device may be an electric terminal device. For example, the terminal device may be, but is not limited to: switching station terminal equipment (DTU), feeder terminal equipment (FTU), distribution transformer terminal equipment (TTU), remote terminal equipment (RTU). The micro-service space may include a device management database. The micro service space corresponds to an IP address and a port for connecting the terminal equipment and a URL address for accessing by a user. In practice, in response to determining that the identity verification information is verified, the executing entity may create a user two-dimensional operation display space corresponding to the target user as a target user space in various manners.

In some optional implementations of some embodiments, in response to determining that the identity verification information characterizes verification, the executing entity may create a user two-dimensional operation display space corresponding to the target user as a target user space by:

The first step is to obtain individual setting information of each application corresponding to the user identity information. The application personalized setting information in the application personalized setting information can represent personalized settings of the application. The application personalization setting information in the above-described respective application personalization setting information may include, but is not limited to: display setting information, sound effect setting information, theme setting information, and background setting information. For example, the display setting information may be display brightness and contrast. The sound effect setting information may be click sound effects of the respective buttons. The theme setting information may be an interface layout and a theme color. The interface layout may include a layout of each display area. The background setting information may be a background picture. In practice, the executing body may acquire, from the login host of the target user, individual application personalized setting information corresponding to the user identity information.

And secondly, carrying out data filling processing on the application personalized setting information to obtain the application personalized setting information after the data filling processing as target application personalized setting information. The target application personalized setting information may be the application personalized setting information after data filling processing. In practice, the executing body may perform data filling processing on the application personalized setting information by using a random filling method, so as to obtain application personalized setting information after the data filling processing as target application personalized setting information.

And thirdly, inputting the personalized setting information of each target application into a pre-trained image information generation model to obtain user image information corresponding to the target user. The portrait information generating model may be a neural network model obtained by taking personalized setting information of each target application as input and user portrait information as output training. For example, the neural network model may be a recurrent neural network model. The user profile information may characterize personalized settings preferences of the target user. The user portrait information may include a preference degree for each preset display setting information in a preset display setting information set, a preference degree for each preset sound effect setting information in a preset sound effect setting information set, a preference degree for each preset theme setting information in a preset theme setting information set, and a preference degree for each preset background setting information in a preset background setting information set. The set of preset display setting information may characterize each of the different display setting information. The preset sound effect setting information set can represent different sound effect setting information. The set of preset subject setting information may characterize each of the different subject setting information. The set of preset background setting information may characterize each different background setting information. The preference degree may be a preference probability.

And step four, determining the space template information corresponding to the target user according to the user portrait information. The space template information may be a display template of a display interface for displaying the target user space. The above-described spatial template information may include display setting information, sound effect setting information, theme setting information, and background setting information. In practice, the executing body may determine preset display setting information with highest preference in a preset display setting information set, preset sound effect setting information with highest preference in a preset sound effect setting information set, preset theme setting information with highest preference in a preset theme setting information set, and preset background equipment information with highest preference in a preset background equipment information set in the user portrait information as control template information corresponding to the target user.

And fifthly, creating a user two-dimensional operation display space corresponding to the target user as a target user space according to the space template information. In practice, the execution subject may determine display setting information, sound effect setting information, theme setting information, and background setting information included in the space template information as display setting information, sound effect setting information, theme setting information, and background setting information corresponding to the user space of the target user, and allocate the storage space as the storage space of the user two-dimensional operation display space. Therefore, after the identity verification information of the target user is confirmed to pass verification, a user two-dimensional operation display space corresponding to the target user can be created.

And 102, in response to detecting login information of the target user, displaying the target user space.

In some embodiments, the execution body may display a display interface of the target user space in response to detecting the login information of the target user. Wherein, the target user space displays the information of each terminal device configured by the target user. And displaying the information of each terminal device configured by the target user in a display interface of the target user space. The terminal device information in the terminal device information configured by the target user may correspond to a terminal device in each terminal device. The execution body may display a target user space of the target user according to the space template information. When the target user does not log in for the first time, the execution subject can update and display the target user space of the target user according to the personalized display information set by the target user. The personalized display information set by the target user can represent display setting information, sound effect setting information, theme setting information and background setting information set by the user.

And step 103, in response to detecting the selection operation of the target user on the display type information in the display type information of the target user space, updating and displaying the target user space according to the selected display type information.

In some embodiments, in response to detecting a selection operation of the display type information in the display type information of each of the target user spaces by the target user, the execution body may update and display the target user space according to the selected display type information. The display manner of each display type information may be, but is not limited to: drop-down boxes, check boxes. The above-described respective display type information may be a display type for displaying the respective terminal device information. The display type information in the above-described respective display type information may be, but is not limited to: and displaying according to the MAC address ordering and displaying according to the terminal equipment version ordering. And the names of the terminal devices correspond to different naming rules according to different functions. For example, the DTU is included in the device name of the terminal device of the switching station. In practice, first, the executing body may group the terminal device information displayed in the target user space according to a device name naming keyword set, to obtain each terminal device information group. And then, for each terminal equipment information group in the terminal equipment information groups, sequencing the terminal equipment information groups according to the display type information to obtain sequenced terminal equipment information groups. And then, grouping and displaying the terminal equipment information groups so as to update and display the target user space. The device name keywords in the device name naming keyword set may be, but are not limited to: DTU, FTU, TTU, RTU. Thus, the target user space can be personalized displayed.

And 104, in response to detecting the editing operation of the target user on the target user space, configuring the displayed target user space.

In some embodiments, the execution body may configure the displayed target user space in response to detecting an editing operation of the target user on the target user space. The editing operation may be an operation of configuring and managing a device firmware download address in the target user space. In practice, in response to detecting an editing operation of the target user on the target user space, the execution subject may configure the displayed target user space in various manners.

In some optional implementations of some embodiments, in response to detecting an editing operation of the target user on the target user space, the executing entity may configure the displayed target user space by:

And determining the terminal equipment information corresponding to the editing operation as the terminal equipment information to be edited. The terminal device information corresponding to the editing operation may be information of each terminal device in a selected state during editing. The information of each terminal device to be edited may be information of each terminal device to be edited selected by the editing operation.

And secondly, acquiring a firmware file address information set and equipment type information corresponding to the equipment information of each terminal to be edited. The terminal equipment information to be edited in the terminal equipment information to be edited may correspond to equipment type information in the equipment type information. The firmware file address information in the firmware file address information set may be a firmware file access address corresponding to a firmware file uploaded by a user. For example, the firmware file access address may be an IP address. The device type information in the above-mentioned each device type information may be the device type of the terminal device corresponding to the terminal device information to be edited. For example, the device type may be a feeder terminal device type. In practice, the execution body may determine each firmware file access address corresponding to each firmware file uploaded by the target user as a firmware file address information set. The execution body may determine each device type corresponding to each terminal device to be edited as each device type information of the terminal device information to be edited. The terminal devices to be edited may be terminal devices corresponding to the terminal device information to be edited.

Third, for each piece of the terminal equipment information to be edited in the pieces of terminal equipment information to be edited, the following steps are executed:

A first sub-step of determining firmware file address information corresponding to the terminal equipment information to be edited from the firmware file address information set. In practice, first, the execution body may determine, as the firmware file information set, firmware file information corresponding to each firmware file address information in the firmware file address information set. Then, in response to determining that firmware file information of the terminal device corresponding to the terminal device information to be edited exists in the firmware file information set, the execution body may determine the firmware file information of the terminal device corresponding to the terminal device information to be edited in the firmware file information set as target firmware file information. And then, determining the firmware file address information corresponding to the target firmware file information in the firmware file address information set as the firmware file address information of the terminal equipment information to be edited.

And a second sub-step, binding the terminal equipment information to be edited and the firmware file address information. In practice, first, the execution body may determine the terminal device information and the firmware file address information as device-to-firmware mapping relationship information. And then adding the device and firmware mapping relation information to a device and firmware mapping relation information table. The device-firmware mapping relation information table may represent a relation between terminal devices and firmware file address information. Thus, the target user space can be configured according to the editing operation of the target user.

And step 105, in response to detecting the selection operation of the target user on the terminal equipment information in the target user space, determining the selected terminal equipment information as target terminal equipment information, and updating and displaying the target terminal equipment information.

In some embodiments, in response to detecting a selection operation of the terminal device information in the target user space by the target user, the execution body may determine the selected terminal device information as the target terminal device information, and update and display the target terminal device information. The information of each target terminal device may be each terminal device selected by the target user. In practice, the execution body may update and display the information of each target terminal device according to preset display information. The preset display information may include, but is not limited to: display color, display font.

In some optional implementations of some embodiments, in response to detecting a selection operation of the terminal device information in the respective terminal device information in the target user space by the target user, the execution body may determine the selected respective terminal device information as the respective target terminal device information by:

First, in response to detecting the selection operation of the batch selection buttons by the target user, the following operation steps are executed:

And a first sub-step of determining the information of each terminal device meeting the preset condition in the information of each terminal device as the information of each terminal device to be selected. The batch selection button may be a button for a user to select terminal device information in batch. The selection operation may be a click. The preset condition may be that the terminal device corresponding to the terminal device information is online. In practice, the executing body may determine, as each terminal device information to be selected, each terminal device information on-line of a corresponding terminal device in the each terminal device information.

And a second sub-step of determining each selected terminal equipment information as each target terminal equipment information in response to detecting a selection operation of the target user on the terminal equipment information to be selected in the terminal equipment information to be selected. The selecting operation may be batch selection. The target terminal device information may be terminal device information selected by the user in batches.

And a second step of responding to the detection of the selection keywords submitted by the target users and determining the information of each target terminal device according to the selection keywords. The terminal device information in the above-mentioned respective terminal device information may include a terminal device name. The selection keywords may be keywords submitted by the user and matching user information of the terminal device. In practice, in response to detecting the selection keyword submitted by the target user, the execution body may determine the respective target terminal device information according to the selection keyword in various manners. Thus, the individual terminal device information can be selected in batch.

In some optional implementations of some embodiments, in response to detecting the selection keyword submitted by the target user, the executing entity may determine each target terminal device information according to the selection keyword by:

first, determining each terminal equipment name including the selection keyword as each first terminal equipment name. The names of the first terminal devices may be names of terminal devices including the selection keyword.

And a second step of determining each terminal equipment name which does not exist in the first terminal equipment names as each second terminal equipment name. Wherein, each of the second terminal device names may be each terminal device name that does not exist in each of the first terminal device names. The union of the respective first terminal device names and the respective second terminal device names may be the respective terminal device names.

And thirdly, inputting the selected keywords into a pre-trained semantic analysis model to obtain keyword semantic vectors corresponding to the selected keywords. The semantic analysis model may be a neural network model obtained by training with text data as input and semantic vectors corresponding to the text data as output. For example, the neural network model may be a BERT model. The keyword semantic vector may characterize semantic features of the selected keyword.

Fourth, the names of the second terminal devices are respectively input into the semantic analysis model, and semantic vectors of the device names corresponding to the names of the second terminal devices are obtained. Wherein the semantic vectors of the device names may characterize the semantic features of the second terminal device names.

And fifthly, matching each device name semantic vector in the device name semantic vectors with the keyword semantic vector to obtain each matching result. In practice, first, for each device name semantic vector in the device name semantic vectors, the execution body may determine a cosine value of the device name semantic vector and a cosine value of the keyword semantic vector as a matching result, to obtain each matching result.

And sixthly, determining each device name semantic vector corresponding to each matching result meeting the preset matching condition in each matching result as each target semantic vector. The preset matching condition may be that the matching result is greater than a preset matching threshold. Here, the specific setting of the preset matching threshold is not limited. The target semantic vectors may be device name semantic vectors corresponding to the matching results greater than the preset matching threshold. In practice, the execution body may determine, as each target semantic vector, each device name semantic vector corresponding to each matching result that is greater than the preset matching threshold in each matching result.

And seventh, determining the names of the first terminal equipment and the second terminal equipment corresponding to the target semantic vectors as target terminal equipment names.

And eighth step, determining the terminal equipment information corresponding to the names of the target terminal equipment as the target terminal equipment information.

The related content of the technical scheme is taken as an invention point of the embodiment of the disclosure, and the technical problem mentioned in the background art is solved, namely when more terminal devices are configured in the cloud service platform, in the process of selecting and maintaining the terminal devices according to keywords submitted by users, only the terminal devices with the keywords completely included in the device names are considered, or after the keywords are further segmented, the terminal devices with the keywords completely included in the device names are selected, and when errors occur in the keywords submitted by the users, the matched terminal devices required by the users are less, so that experience of the users is poor. Factors that cause the user's experience to be poor tend to be as follows: when more terminal devices are configured in the cloud service platform, in the process of selecting and maintaining the terminal devices according to keywords submitted by users, only the terminal devices with the keywords completely included in the device names are considered, or after the keywords are further segmented, the terminal devices with the keywords completely included in the device names are selected, and when errors occur in the keywords submitted by the users, the matched terminal devices required by the users are less. If the above factors are solved, the effect of improving the detection rate of potential vulnerabilities in the contract can be achieved. In order to achieve the effect, approximate matching is introduced, and the terminal equipment containing the keywords in the terminal equipment names can be matched by combining the keyword complete matching and the similarity between the keywords and the names of the terminal equipment, and the terminal equipment containing the similar keywords in the terminal equipment names can also be matched.

And step 106, carrying out maintenance processing on the information of each target terminal device according to the maintenance operation corresponding to the information of each target terminal device.

In some embodiments, the execution body may perform maintenance processing on the respective pieces of target terminal device information according to a maintenance operation corresponding to the respective pieces of target terminal device information. Wherein, the maintenance operation can be, but is not limited to: a deleting operation, a modifying operation of login authority, a communication channel creating operation and a firmware upgrading operation. In practice, the execution body may perform maintenance processing on the respective pieces of target terminal device information according to maintenance operations corresponding to the respective pieces of target terminal device information in various manners.

In some optional implementations of some embodiments, the executing body may perform maintenance processing on the respective target terminal device information according to a maintenance operation corresponding to the respective target terminal device information by:

first, deleting each piece of target terminal device information from each piece of terminal device information configured by the target user in response to determining that the maintenance operation is a deletion operation.

And a second step of modifying the login rights of each target terminal device corresponding to the target terminal device information according to the login rights modification information in response to the modification operation for determining that the maintenance operation is the login rights. The modification operation of the login permission may be modifying the login permission of each target terminal device to allow login or prohibit login. The login authority modification information may characterize that the login is to be modified to be prohibited or the login is to be prohibited to be permitted.

And third, in response to determining that the maintenance operation is a communication channel creation operation, creating each communication channel with each target terminal device. Wherein, each communication channel can be each TCP communication channel. The communication channels may support communication between the respective target tool software and the respective target terminal device. The respective target tool software may be respective tool software installed in the target user login device.

And step four, in response to determining that the maintenance operation is a firmware upgrading operation, performing firmware upgrading processing on each target terminal device corresponding to the target terminal device information. In practice, the executing body may use Over The Air (OTA) to perform firmware upgrade processing on each target terminal device corresponding to The target terminal device information. Thus, the selected terminal devices can be maintained according to the maintenance operation of the target user.

Alternatively, first, in response to detecting the device addition operation of the target user, the execution body may further add terminal device information corresponding to the added terminal device to each piece of terminal device information configured by the target user. The device adding operation may be an operation of adding terminal device information to each terminal device information configured by the target user in the target user space.

Then, in response to detecting the opening operation of the target user to the terminal equipment information in the terminal equipment information, a remote control interface of the terminal equipment corresponding to the opening operation is displayed. The opening operation may be an operation of opening a remote control interface of the terminal device selected by the opening operation. The terminal device corresponding to the opening operation may be a terminal device corresponding to the terminal device information selected by the opening operation.

Then, in response to detecting the device state viewing operation of the target user, determining a device state information list corresponding to the device state viewing operation, and displaying the device state information list. The device state checking operation may be an operation of checking an online device. The device state information in the device state information list may be related information of the online device. The device status information may include, but is not limited to: device name, device MAC address, firmware version, available communication channels, device addition time, last login time.

Then, in response to detecting the device registration statistics operation of the target user, determining a device registration information list corresponding to the device registration statistics operation, and displaying the device registration information list. The device registration statistics operation may be performed for each device registration information that counts each terminal device information configured by the target user. When the terminal device connects to the execution body for the first time, the terminal device information is sent to the execution body. The device registration information in the respective device registration information may characterize a time when the terminal device connects the execution subject for the first time and terminal device information. The device registration information list may characterize respective device registration information of respective terminal device information configured by the target user. The device registration information in the device registration information list may include, but is not limited to: device name, device MAC address, firmware version, available communication channels, device registration time.

And finally, responding to the received firmware downloading request of the terminal equipment corresponding to the terminal equipment information in the terminal equipment information, and sending the firmware file corresponding to the terminal equipment corresponding to the firmware downloading request to the terminal equipment so as to upgrade the firmware by the terminal equipment. In practice, in response to receiving a firmware download request of a terminal device corresponding to terminal device information in the respective terminal device information, the execution body may send a firmware file corresponding to the terminal device by using a communication protocol. The communication protocol may be, but is not limited to: HTTP protocol, HTTPs protocol, FTP protocol, TFTP protocol.

With further reference to fig. 2, as an implementation of the method shown in the foregoing figures, the present disclosure provides some embodiments of a method for remote maintenance of a terminal device, where the apparatus embodiments correspond to those method embodiments shown in fig. 1, and the apparatus is particularly applicable to various electronic devices.

As shown in fig. 2, the terminal device remote maintenance apparatus 200 of some embodiments includes: an execution unit 201, a first display unit 202, a second display unit 203, a configuration unit 204, a determination unit 205, and a maintenance unit 206. Wherein the execution unit 201 is configured to, in response to detecting the user registration request information of the target user, execute: acquiring user identity information of the target user; checking the user identity information of the target user to obtain identity checking information corresponding to the target user; establishing a user two-dimensional operation display space corresponding to the target user as a target user space in response to determining that the identity verification information characterization verification passes; the first display unit 202 is configured to display, in response to detecting the login information of the target user, the target user space, in which each piece of terminal device information configured by the target user is displayed, where each piece of terminal device information in each piece of terminal device information configured by the target user corresponds to a terminal device in each piece of terminal device; the second display unit 203 is configured to update and display the target user space according to the selected display type information in response to detecting a selection operation of the display type information in the respective display type information of the target user space by the target user; the configuration unit 204 is configured to configure the displayed target user space in response to detecting the above-described editing operation of the target user on the target user space; the determining unit 205 is configured to determine, in response to detecting a selection operation of the terminal device information in the target user space by the target user, the selected terminal device information as each target terminal device information, and update and display the target terminal device information; the maintenance unit 206 is configured to perform maintenance processing on the respective pieces of target terminal device information according to maintenance operations corresponding to the respective pieces of target terminal device information.

It will be appreciated that the elements described in the apparatus 200 correspond to the various steps in the method described with reference to fig. 1. Thus, the operations, features and resulting benefits described above for the method are equally applicable to the apparatus 200 and the units contained therein, and are not described in detail herein.

Referring now to fig. 3, a schematic diagram of an electronic device 300 (e.g., a computing device) suitable for use in implementing some embodiments of the present disclosure is shown. The electronic device shown in fig. 3 is merely an example and should not impose any limitations on the functionality and scope of use of embodiments of the present disclosure.

As shown in fig. 3, the electronic device 300 may include a processing means 301 (e.g., a central processing unit, a graphics processor, etc.) that may perform various suitable actions and processes in accordance with a program stored in a Read Only Memory (ROM) 302 or a program loaded from a storage means 308 into a Random Access Memory (RAM) 303. In the RAM 303, various programs and data required for the operation of the electronic apparatus 300 are also stored. The processing device 301, the ROM 302, and the RAM 303 are connected to each other via a bus 304. An input/output (I/O) interface 305 is also connected to bus 304.

In general, the following devices may be connected to the I/O interface 305: input devices 306 including, for example, a touch screen, touchpad, keyboard, mouse, camera, microphone, accelerometer, gyroscope, etc.; an output device 307 including, for example, a Liquid Crystal Display (LCD), a speaker, a vibrator, and the like; storage 308 including, for example, magnetic tape, hard disk, etc.; and communication means 309. The communication means 309 may allow the electronic device 300 to communicate with other devices wirelessly or by wire to exchange data. While fig. 3 shows an electronic device 300 having various means, it is to be understood that not all of the illustrated means are required to be implemented or provided. More or fewer devices may be implemented or provided instead. Each block shown in fig. 3 may represent one device or a plurality of devices as needed.

In particular, according to some embodiments of the present disclosure, the processes described above with reference to flowcharts may be implemented as computer software programs. For example, some embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for performing the method shown in the flow chart. In such embodiments, the computer program may be downloaded and installed from a network via communications device 309, or from storage device 308, or from ROM 302. The above-described functions defined in the methods of some embodiments of the present disclosure are performed when the computer program is executed by the processing means 301.

It should be noted that, the computer readable medium described in some embodiments of the present disclosure may be a computer readable signal medium or a computer readable storage medium, or any combination of the two. The computer readable storage medium can be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or a combination of any of the foregoing. More specific examples of the computer-readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In some embodiments of the present disclosure, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In some embodiments of the present disclosure, however, the computer-readable signal medium may comprise a data signal propagated in baseband or as part of a carrier wave, with the computer-readable program code embodied therein. Such a propagated data signal may take any of a variety of forms, including, but not limited to, electro-magnetic, optical, or any suitable combination of the foregoing. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: electrical wires, fiber optic cables, RF (radio frequency), and the like, or any suitable combination of the foregoing.

In some embodiments, the clients, servers may communicate using any currently known or future developed network protocol, such as HTTP (HyperText Transfer Protocol ), and may be interconnected with any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include a local area network ("LAN"), a wide area network ("WAN"), the internet (e.g., the internet), and peer-to-peer networks (e.g., ad hoc peer-to-peer networks), as well as any currently known or future developed networks.

The computer readable medium may be contained in the electronic device; or may exist alone without being incorporated into the electronic device. The computer readable medium carries one or more programs which, when executed by the electronic device, cause the electronic device to: in response to detecting the user registration request information of the target user, performing the following operations: acquiring user identity information of the target user; checking the user identity information of the target user to obtain identity checking information corresponding to the target user; establishing a user two-dimensional operation display space corresponding to the target user as a target user space in response to determining that the identity verification information characterization verification passes; in response to detecting the login information of the target user, displaying the target user space, wherein the target user space displays information of all terminal devices configured by the target user, and the terminal device information in the information of all terminal devices configured by the target user corresponds to the terminal device in each terminal device; in response to detecting a selection operation of the target user on display type information in each display type information of the target user space, updating and displaying the target user space according to the selected display type information; in response to detecting the editing operation of the target user on the target user space, configuring the displayed target user space; in response to detecting a selection operation of the target user on terminal equipment information in the target user space, determining the selected terminal equipment information as target terminal equipment information, and updating and displaying the target terminal equipment information; and carrying out maintenance processing on the information of each target terminal device according to the maintenance operation corresponding to the information of each target terminal device.

Computer program code for carrying out operations for some embodiments of the present disclosure may be written in one or more programming languages, including an object oriented programming language such as Java, smalltalk, C ++ and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any kind of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or may be connected to an external computer (for example, through the Internet using an Internet service provider).

The flowcharts and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.

The units described in some embodiments of the present disclosure may be implemented by means of software, or may be implemented by means of hardware. The described units may also be provided in a processor, for example, described as: a processor includes an execution unit, a first display unit, a second display unit, a configuration unit, a determination unit, and a maintenance unit. The names of these units do not constitute a limitation of the unit itself in some cases, and for example, the maintenance unit may also be described as "a unit that performs maintenance processing on the respective pieces of the target terminal device information according to a maintenance operation corresponding to the respective pieces of the target terminal device information".

The functions described above herein may be performed, at least in part, by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that may be used include: a Field Programmable Gate Array (FPGA), an Application Specific Integrated Circuit (ASIC), an Application Specific Standard Product (ASSP), a system on a chip (SOC), a Complex Programmable Logic Device (CPLD), and the like.

The foregoing description is only of the preferred embodiments of the present disclosure and description of the principles of the technology being employed. It will be appreciated by those skilled in the art that the scope of the invention in the embodiments of the present disclosure is not limited to the specific combination of the above technical features, but encompasses other technical features formed by any combination of the above technical features or their equivalents without departing from the spirit of the invention. Such as the above-described features, are mutually substituted with (but not limited to) the features having similar functions disclosed in the embodiments of the present disclosure.

Claims

1. A remote maintenance method for terminal equipment comprises the following steps:

In response to detecting the user registration request information of the target user, performing the following operations:

acquiring user identity information of the target user;

checking the user identity information of the target user to obtain identity checking information corresponding to the target user;

Establishing a user two-dimensional operation display space corresponding to the target user as a target user space in response to determining that the identity verification information characterization verification passes;

In response to detecting login information of the target user, displaying the target user space, wherein the target user space displays information of all terminal devices configured by the target user, and the terminal device information in the information of all terminal devices configured by the target user corresponds to the terminal device in each terminal device;

in response to detection of selection operation of the target user on display type information in each display type information of the target user space, updating and displaying the target user space according to the selected display type information;

Configuring the displayed target user space in response to detecting an editing operation of the target user on the target user space;

In response to detecting a selection operation of the target user on terminal equipment information in the terminal equipment information in a target user space, determining the selected terminal equipment information as target terminal equipment information, and updating and displaying the target terminal equipment information;

And carrying out maintenance processing on the information of each target terminal device according to the maintenance operation corresponding to the information of each target terminal device.

2. The method of claim 1, wherein the method further comprises:

in response to detecting the device adding operation of the target user, adding the terminal device information corresponding to the added terminal device to each piece of terminal device information configured by the target user;

responding to the detection of the opening operation of the target user to the terminal equipment information in the terminal equipment information, and displaying a remote control interface of the terminal equipment corresponding to the opening operation;

in response to detecting a device state viewing operation of the target user, determining a device state information list corresponding to the device state viewing operation, and displaying the device state information list;

In response to detecting the device registration statistics operation of the target user, determining a device registration information list corresponding to the device registration statistics operation, and displaying the device registration information list;

and in response to receiving a firmware downloading request of a terminal device corresponding to the terminal device information in the terminal device information, sending a firmware file corresponding to the terminal device corresponding to the firmware downloading request to the terminal device so as to upgrade the firmware by the terminal device.

3. The method of claim 1, wherein the verifying the user identity information of the target user to obtain the identity verification information corresponding to the target user includes:

determining whether forbidden user list information corresponding to the target user exists from a forbidden user list information set according to the user identity information;

And determining verification success information as identity verification information corresponding to the target user in response to determining that no forbidden user list information corresponding to the target user exists in the forbidden user list information.

4. A method according to claim 3, wherein said creating a user two-dimensional operation display space corresponding to said target user as a target user space in response to determining that said identity verification information characterizes verification pass comprises:

acquiring application personalized setting information corresponding to the user identity information, wherein the application personalized setting information in the application personalized setting information comprises display setting information, sound effect setting information, theme setting information and background setting information;

Performing data filling processing on the application personalized setting information to obtain application personalized setting information after the data filling processing as target application personalized setting information;

Inputting the personalized setting information of each target application to a pre-trained image information generation model to obtain user image information corresponding to the target user;

Determining space template information corresponding to the target user according to the user portrait information;

and creating a user two-dimensional operation display space corresponding to the target user as a target user space according to the space template information.

5. The method of claim 1, wherein configuring the displayed target user space in response to detecting an editing operation of the target user on the target user space comprises:

Determining the information of each terminal device corresponding to the editing operation as the information of each terminal device to be edited;

Acquiring a firmware file address information set and equipment type information corresponding to the equipment type information of each piece of equipment to be edited, wherein the equipment type information of each piece of equipment to be edited in the equipment type information of each piece of equipment to be edited corresponds to the equipment type information of each piece of equipment type information;

For each piece of terminal equipment information to be edited in the pieces of terminal equipment information to be edited, executing the following steps:

determining firmware file address information corresponding to the terminal equipment information to be edited from the firmware file address information set;

binding the terminal equipment information to be edited with the firmware file address information.

6. The method of claim 5, wherein the performing maintenance processing on the respective target terminal device information according to the maintenance operation corresponding to the respective target terminal device information includes:

deleting each piece of target terminal equipment information from each piece of terminal equipment information configured by the target user in response to determining that the maintenance operation is a deletion operation;

responding to the modification operation of determining the maintenance operation as the login permission, and modifying the login permission of each target terminal device corresponding to each target terminal device information according to the login permission modification information;

Creating respective communication channels with the respective target terminal devices in response to determining that the maintenance operation is a create communication channel operation;

And in response to determining that the maintenance operation is a firmware upgrading operation, performing firmware upgrading processing on each target terminal device corresponding to each target terminal device information.

7. The method of claim 1, wherein the determining, in response to detecting the selection operation of the terminal device information in the respective terminal device information in the target user space by the target user, the selected respective terminal device information as the respective target terminal device information comprises:

in response to detecting the selection operation of the batch selection buttons by the target user, the following operation steps are executed:

determining the information of each terminal device meeting preset conditions in the information of each terminal device as information of each terminal device to be selected;

In response to detecting the selection operation of the target user on the terminal equipment information to be selected in the terminal equipment information to be selected, determining the selected terminal equipment information to be selected as target terminal equipment information;

And responding to the detection of the selection keywords submitted by the target users, and determining the information of each target terminal device according to the selection keywords.

8. A terminal equipment remote maintenance device, comprising:

An execution unit configured to, in response to detection of user registration request information of a target user, execute: acquiring user identity information of the target user; checking the user identity information of the target user to obtain identity checking information corresponding to the target user; establishing a user two-dimensional operation display space corresponding to the target user as a target user space in response to determining that the identity verification information characterization verification passes;

A first display unit configured to display, in response to detecting login information of the target user, the target user space, wherein each piece of terminal equipment information configured by the target user is displayed in the target user space, and terminal equipment information in each piece of terminal equipment information configured by the target user corresponds to a terminal equipment in each piece of terminal equipment;

A second display unit configured to update and display the target user space according to the selected display type information in response to detection of a selection operation of the target user for display type information in the respective display type information of the target user space;

A configuration unit configured to configure the displayed target user space in response to detecting an editing operation of the target user on the target user space;

A determining unit configured to determine, in response to detection of a selection operation of terminal device information in the respective terminal device information in a target user space by the target user, the selected respective terminal device information as respective target terminal device information, and update-display the respective target terminal device information;

And the maintenance unit is configured to perform maintenance processing on the information of each target terminal device according to maintenance operation corresponding to the information of each target terminal device.

9. An electronic device, comprising:

one or more processors;

A storage device having one or more programs stored thereon,

When executed by the one or more processors, causes the one or more processors to implement the method of any of claims 1-7.

10. A computer readable medium having stored thereon a computer program, wherein the computer program, when executed by a processor, implements the method of any of claims 1-7.