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CN118409824A - Interaction method and related device - Google Patents

Interaction method and related device Download PDF

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Publication number
CN118409824A
CN118409824A CN202410653388.9A CN202410653388A CN118409824A CN 118409824 A CN118409824 A CN 118409824A CN 202410653388 A CN202410653388 A CN 202410653388A CN 118409824 A CN118409824 A CN 118409824A
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CN
China
Prior art keywords
information
search
interface
searched
searching
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN202410653388.9A
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Chinese (zh)
Inventor
陶红林
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Yongying Financial Leasing Co ltd
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Yongying Financial Leasing Co ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Application filed by Yongying Financial Leasing Co ltd filed Critical Yongying Financial Leasing Co ltd
Priority to CN202410653388.9A priority Critical patent/CN118409824A/en
Publication of CN118409824A publication Critical patent/CN118409824A/en
Pending legal-status Critical Current

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    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44—Arrangements for executing specific programs
    • G06F9/451—Execution arrangements for user interfaces
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0484—Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
    • G06F3/04842—Selection of displayed objects or displayed text elements

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Software Systems (AREA)
  • Human Computer Interaction (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • User Interface Of Digital Computer (AREA)

Abstract

The embodiment of the application discloses an interaction method and a related device, wherein an initial interface is displayed first, and the initial interface comprises a search trigger control for triggering a search function. When the interaction party has interaction requirements, a first triggering operation can be executed aiming at the triggering control, at the moment, the computer equipment firstly analyzes whether the interaction party has unfinished service, if yes, the first information corresponding to the unfinished service is determined, the first information is related information corresponding to the unfinished service, the computer equipment can display a first searching interface, and the first searching interface comprises a searching control used for searching information and the first information, so that the interaction party can directly know information related to the service of the interaction party under the condition of no searching, and the searching requirements of the interaction party are efficiently met; if the first information can not meet the search requirement, the interactive party can search the corresponding search result to be searched through the interactive operation aiming at the search control, and the search requirement of the interactive party is more comprehensively met.

Description

Interaction method and related device
Technical Field
The application relates to the technical field of man-machine interaction, in particular to an interaction method and a related device.
Background
Whether the interface interaction function is excellent or not is one of key indexes for measuring whether the design of one software is excellent or not, and the excellent interaction function can bring good software use experience to users. The search function is an important ring in the interactive function, and various use modes, knowledge and the like of the software can be known through the search function.
In the related art, after a user triggers a search function, the user jumps to a fixed first search interface, and information which the user wants to know can be searched through the first search interface. However, the related art does not analyze the actual search needs of the user, so that it is difficult to bring the user with a good search interactive experience.
Disclosure of Invention
In order to solve the technical problems, the application provides an interaction method which can bring better search interaction experience to users.
The embodiment of the application discloses the following technical scheme:
in a first aspect, an embodiment of the present application discloses an interaction method, where the method includes:
Displaying an initial interface, wherein the initial interface comprises a search trigger control;
Based on the first triggering operation of the interaction party on the searching triggering control, a first searching interface is displayed, wherein the first searching interface comprises first information and searching control, and the first information is related information corresponding to unfinished service corresponding to the interaction party;
and displaying a first search result interface based on the interactive operation aiming at the search control, wherein the interactive operation is used for searching information to be searched, and the first search result interface is used for displaying search results aiming at the information to be searched.
In one possible implementation manner, the interaction operation includes a second trigger operation and an input operation, and the displaying a first search result interface based on the interaction operation for the search control includes:
based on a second trigger operation for the search control, displaying an input interface, wherein the input interface comprises the search control in an input state;
and displaying the first search result interface based on the input operation of the search control in the input state, wherein the input operation is used for inputting the information to be searched.
In one possible implementation manner, the search result is obtained by searching in a target search mode based on the information to be searched, wherein the target search mode comprises any one or more combination of accurate search and fuzzy search, the accurate search is used for searching the search result of which the matching degree between the accurate search and the information to be searched reaches a preset threshold, and the fuzzy search is used for searching the search result of which the matching degree between the fuzzy search and part of the information in the information to be searched reaches the preset threshold.
In a possible implementation manner, the input interface further includes a first search control corresponding to second information, where the second information is related information corresponding to the unfinished service, and the method further includes:
and based on a third triggering operation for the first search control, displaying a second search result interface, wherein the first search result interface is used for displaying search results for the first information.
In a possible implementation manner, the input interface includes search controls corresponding to a plurality of pieces of information respectively, the plurality of pieces of information are pieces of information corresponding to the unfinished service, and the second piece of information is any one of the plurality of pieces of information;
The display rank of the search control corresponding to the information in the input interface is determined based on the searched frequency corresponding to the information, and the searched frequency corresponding to the second information is positively correlated with the display rank of the first search control.
In a possible implementation manner, the displaying a first search interface based on a first triggering operation of the obtaining interaction party for the search triggering control includes:
based on the first triggering operation of the interactive party on the searching triggering control, displaying a first searching interface, wherein the interactive party has corresponding unfinished service;
the method further comprises the steps of:
Based on the first triggering operation, the interaction party does not have corresponding unfinished service, a second search interface is displayed, the second search interface comprises the search control and a plurality of pieces of third information, and the plurality of pieces of third information are a plurality of search results with highest interaction frequency.
In one possible implementation manner, based on that the information to be searched includes preset information, the first search result interface is used for displaying a search result of performing fuzzy search on the information to be searched, and the fuzzy search is used for searching a search result of which the matching degree between the search result and the preset information reaches a preset threshold;
Based on the information to be searched does not comprise the preset information, the first search result interface is used for displaying search results for accurately searching the information to be searched, and the accurately searching is used for searching search results with the matching degree between the information to be searched and the information to be searched reaching a preset threshold value.
In a second aspect, an embodiment of the present application discloses an interaction device, where the interaction device includes a first display unit, a second display unit, and a third display unit:
The first display unit is used for displaying an initial interface, and the initial interface comprises a search trigger control;
The second display unit is configured to display a first search interface based on a first trigger operation of the interaction party on the search trigger control, where the first search interface includes first information and a search control, and the first information is related information corresponding to an unfinished service corresponding to the interaction party;
The third display unit is configured to display a first search result interface based on an interaction operation for the search control, where the interaction operation is used for searching for information to be searched, and the first search result interface is used for displaying a search result for the information to be searched.
In a possible implementation manner, the interaction operation includes a second trigger operation and an input operation, and the third display unit is specifically configured to:
based on a second trigger operation for the search control, displaying an input interface, wherein the input interface comprises the search control in an input state;
and displaying the first search result interface based on the input operation of the search control in the input state, wherein the input operation is used for inputting the information to be searched.
In one possible implementation manner, the search result is obtained by searching in a target search mode based on the information to be searched, wherein the target search mode comprises any one or more combination of accurate search and fuzzy search, the accurate search is used for searching the search result of which the matching degree between the accurate search and the information to be searched reaches a preset threshold, and the fuzzy search is used for searching the search result of which the matching degree between the fuzzy search and part of the information in the information to be searched reaches the preset threshold.
In a possible implementation manner, the input interface further includes a first search control corresponding to second information, where the second information is related information corresponding to the unfinished service, and the apparatus further includes a fourth display unit:
the fourth display unit is configured to display a second search result interface based on a third trigger operation for the first search control, where the first search result interface is used to display a search result for the first information.
In a possible implementation manner, the input interface includes search controls corresponding to a plurality of pieces of information respectively, the plurality of pieces of information are pieces of information corresponding to the unfinished service, and the second piece of information is any one of the plurality of pieces of information;
The display rank of the search control corresponding to the information in the input interface is determined based on the searched frequency corresponding to the information, and the searched frequency corresponding to the second information is positively correlated with the display rank of the first search control.
In one possible implementation manner, the second display unit is specifically configured to:
based on the first triggering operation of the interactive party on the searching triggering control, displaying a first searching interface, wherein the interactive party has corresponding unfinished service;
The device further comprises a fifth display unit:
The fifth display unit is configured to display a second search interface based on the first trigger operation being acquired, where the interactive party does not have a corresponding unfinished service, and the second search interface includes the search control and a plurality of third information, where the plurality of third information is a plurality of search results with highest interacted frequency.
In one possible implementation manner, based on that the information to be searched includes preset information, the first search result interface is used for displaying a search result of performing fuzzy search on the information to be searched, and the fuzzy search is used for searching a search result of which the matching degree between the search result and the preset information reaches a preset threshold;
Based on the information to be searched does not comprise the preset information, the first search result interface is used for displaying search results for accurately searching the information to be searched, and the accurately searching is used for searching search results with the matching degree between the information to be searched and the information to be searched reaching a preset threshold value.
In a third aspect, embodiments of the present application disclose a computer device comprising a processor and a memory:
The memory is used for storing a computer program and transmitting the computer program to the processor;
The processor is configured to execute the interaction method according to any one of the first aspects according to instructions in the computer program;
in a fourth aspect, an embodiment of the present application discloses a computer readable storage medium for storing a computer program for executing the interaction method according to any one of the first aspects;
in a fifth aspect, embodiments of the present application disclose a computer program product comprising a computer program which, when run on a computer device, causes the computer device to perform the interaction method of any of the first aspects.
According to the technical scheme, the interaction method can display an initial interface, and the initial interface comprises a search trigger control used for triggering a search function. When the interaction party has interaction requirements, a first triggering operation can be executed aiming at the triggering control, at the moment, the computer equipment firstly analyzes whether the interaction party has unfinished service, if yes, the first information corresponding to the unfinished service is determined, the first information is related information corresponding to the unfinished service, the computer equipment can display a first searching interface, and the first searching interface comprises a searching control used for searching information and the first information, so that the interaction party can directly know information related to the service of the interaction party under the condition of no searching, and the searching requirements of the interaction party are efficiently met; if the first information can not meet the search requirement, the interactive side can search the search result corresponding to the information to be searched through the interactive operation aiming at the search control, and the first search result interface is triggered to be displayed so as to display the search result corresponding to the information to be searched. Therefore, the application can more efficiently and comprehensively meet the search requirement of the interactive party, so that the interactive party can acquire the required information as soon as possible, and the service handling efficiency of the interactive party is improved.
Drawings
In order to more clearly illustrate the embodiments of the application or the technical solutions in the prior art, the drawings that are required in the embodiments or the description of the prior art will be briefly described, it being obvious that the drawings in the following description are only some embodiments of the application, and that other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.
FIG. 1 is a flow chart of an interaction method provided by an embodiment of the present application;
fig. 2 is a flowchart of an interaction method in an actual application scenario provided in an embodiment of the present application;
Fig. 3 is a schematic diagram of an interaction method in an actual application scenario provided in an embodiment of the present application;
fig. 4 is a schematic diagram of an interaction method in an actual application scenario provided in an embodiment of the present application;
fig. 5 is a schematic diagram of an interaction method in an actual application scenario provided in an embodiment of the present application;
Fig. 6 is a schematic diagram of an interaction method in an actual application scenario provided in an embodiment of the present application;
fig. 7 is a schematic diagram of an interaction method in an actual application scenario provided in an embodiment of the present application;
Fig. 8 is a schematic diagram of an interaction method in an actual application scenario provided in an embodiment of the present application;
Fig. 9 is a schematic diagram of an interaction method in an actual application scenario provided in an embodiment of the present application;
fig. 10 is a schematic diagram of an interaction method in an actual application scenario provided in an embodiment of the present application;
fig. 11 is a schematic diagram of an interaction method in an actual application scenario provided in an embodiment of the present application;
fig. 12 is a schematic diagram of an interaction method in an actual application scenario provided in an embodiment of the present application;
FIG. 13 is a block diagram illustrating an interactive device according to an embodiment of the present application;
Fig. 14 is a block diagram of a terminal according to an embodiment of the present application;
fig. 15 is a block diagram of a server according to an embodiment of the present application.
Detailed Description
Embodiments of the present application are described below with reference to the accompanying drawings.
It will be appreciated that the method may be applied to a computer device, which is a computer device capable of supporting man-machine interaction, for example, a terminal device or a server. The method can be independently executed by the terminal equipment, can also be applied to a network scene of communication between the terminal equipment and the server, and is executed by the cooperation of the terminal equipment and the server. The terminal equipment can be mobile phones, tablet computers, notebook computers, desktop computers and other equipment. The terminal device may further include a variety of Virtual Reality devices, for example, may include an augmented Reality (Augmented Reality, abbreviated as AR) device, such as AR glasses, AR screens, and the like, and may include a Virtual Reality technology (VR) device, such as a head-mounted VR glasses, and the like. The server can be understood as an application server, a Web server, an independent server, a cluster server, a cloud server or the like in actual deployment.
Next, an interaction method provided by the present application will be described with reference to the accompanying drawings.
Referring to fig. 1, fig. 1 is a flowchart of an interaction method provided by the present application, where the method includes:
S101: and displaying an initial interface, wherein the initial interface comprises a search trigger control.
The initial interface may be any interface for triggering the search function, for example, may be an initial interface of software, and the like, which is not limited herein. The search trigger control is used to trigger a search function.
S102: and displaying a first search interface based on the first trigger operation of the interaction guideline on the search trigger control.
The interactive party may be any party that performs interaction, for example, a user, a machine for testing, or the like. The triggering operation in the present application may be any type of operation, for example, a clicking operation, a long press operation, etc., which is not limited herein. Through the first triggering operation, the searching function can be triggered, the computer equipment can firstly determine whether the interaction party has unfinished services, if so, the first information related to the unfinished services can be determined, and the first information can be used for enabling the interaction party to know the unfinished services and helping the interaction party to finish the unfinished services, for example, the mode of carrying out the unfinished services and the like.
The computer equipment can display a first search interface, wherein the first search interface comprises first information and a search control, the search control is used for searching, and the first information is related information corresponding to unfinished service corresponding to the interaction party. Therefore, the information related to the unfinished service can be known without the actual search of the interactive party, and the information search requirement of the interactive party is efficiently met.
S103: based on the interaction operation aiming at the search control, a first search result interface is displayed.
If the first information cannot meet the information searching requirement of the interaction party, the interaction party can search for the information through a searching control. The interactive operation is used for searching information to be searched, and the first search result interface is used for displaying search results aiming at the information to be searched.
According to the technical scheme, the interaction method can display an initial interface, and the initial interface comprises a search trigger control used for triggering a search function. When the interaction party has interaction requirements, a first triggering operation can be executed aiming at the triggering control, at the moment, the computer equipment firstly analyzes whether the interaction party has unfinished service, if yes, the first information corresponding to the unfinished service is determined, the first information is related information corresponding to the unfinished service, the computer equipment can display a first searching interface, and the first searching interface comprises a searching control used for searching information and the first information, so that the interaction party can directly know information related to the service of the interaction party under the condition of no searching, and the searching requirements of the interaction party are efficiently met; if the first information can not meet the search requirement, the interactive side can search the search result corresponding to the information to be searched through the interactive operation aiming at the search control, and the first search result interface is triggered to be displayed so as to display the search result corresponding to the information to be searched. Therefore, the application can more efficiently and comprehensively meet the search requirement of the interactive party, so that the interactive party can acquire the required information as soon as possible, and the service handling efficiency of the interactive party is improved.
Next, a detailed description will be given of various interaction modes related to the present application.
First, how to search through the search control is described. In one possible implementation manner, the interactive operation may include a second trigger operation and an input operation, and when the first search result interface is presented based on the interactive operation for the search control, the computer device may first present an input interface based on the second trigger operation for the search control, where the input interface includes the search control in an input state, and the search control in the input state may support the interactive party to input information to be searched. Based on the input operation of the search control in the input state, the computer device can display the first search result interface, and the input operation is used for inputting the information to be searched, so that the interaction party can freely input the information which the interaction party wants to search, and the information searching requirement of the interaction party is further met.
In one possible implementation manner, the search result is obtained by searching in a target search mode based on the information to be searched, wherein the target search mode comprises any one or more combination of accurate search and fuzzy search, the accurate search is used for searching the search result of which the matching degree between the accurate search and the information to be searched reaches a preset threshold, and the fuzzy search is used for searching the search result of which the matching degree between the fuzzy search and part of the information in the information to be searched reaches the preset threshold. By combining accurate search and fuzzy search, the information search requirement of the whole user can be met as much as possible while the search results required by the user are ensured to be provided, and the information search experience of the user is further improved.
For example, the user may input a keyword of a question in the applet page search box, click search, and the feed system may first make a keyword simplification according to the keyword input by the user, match the simplified keyword with a title or a question answer of the keyword in the question library, and then calculate all the matched answers in descending order of the number of clicks of a video+five text question, and return the calculated answers to the front end for rendering, which is a possible implementation manner of fuzzy search.
Specifically, in one possible implementation manner, the processing device may determine whether to trigger the fuzzy search by presetting some preset information that may obtain more effective search results through the fuzzy search. For example, the preset information may include information such as "credit", "withdrawal", "credit", "material", "deadline", "online", and the like. Based on the fact that the information to be searched comprises preset information, the processing equipment can judge that the information to be searched is subjected to fuzzy search at the moment, the information search requirement of a user can be met, the processing equipment can search the part of preset information at the moment, the first search result interface can be used for displaying search results of the fuzzy search on the information to be searched, and the fuzzy search is used for searching search results with the matching degree between the search results and the preset information reaching a preset threshold value. For example, when the information to be searched includes the keyword "credit", the processing device may search directly according to the "credit", and ignore other information in the information to be searched.
Based on the fact that the information to be searched does not comprise the preset information, the fact that the complete information to be searched is searched at the moment is indicated to meet the search requirement of a user, at the moment, the processing equipment can conduct accurate search on the information to be searched, the first search result interface is used for displaying search results of the accurate search on the information to be searched, and the accurate search is used for searching search results, the matching degree of the search results and the information to be searched reaches a preset threshold value.
In one possible implementation manner, the input interface further includes a first search control corresponding to second information, where the second information is related information corresponding to the unfinished service. Based on a third trigger operation for the first search control, the computer device may present a second search result interface for presenting search results for the first information. Therefore, the computer equipment can provide a convenient information searching function for unfinished services of the interaction party, predicts the information required to be searched by the interaction party, does not need to input information to be searched by the interaction party, only needs to trigger the first searching control, and further improves the convenience of information searching.
In one possible implementation manner, the input interface may include a search control corresponding to a plurality of pieces of information, where the plurality of pieces of information are corresponding to the unfinished service, and the second information is any one of the plurality of pieces of information, so as to further improve the richness of information search. The display rank of the search control corresponding to the information in the input interface is determined based on the searched frequency corresponding to the information, and the searched frequency corresponding to the second information is positively correlated with the display rank of the first search control. That is, the higher the searched frequency is, the more front the display rank of the corresponding search control is, and the higher the searched frequency is, the higher the possibility that the interactive party has a search demand on the information, so that the interactive party can search the information with larger demand more conveniently and more conveniently by the mode, and the information search experience of the interactive party is further improved.
In addition, in one possible implementation manner, when the first search interface is displayed based on the first triggering operation of the obtaining interaction party for the search triggering control, the computer device may determine whether the interaction party has an incomplete service, and based on the first triggering operation of the obtaining interaction party for the search triggering control, and the interaction party has a corresponding incomplete service, the computer device may display the first search interface.
Based on the first triggering operation, the interaction party does not have corresponding unfinished service, and the information searching requirement required by the interaction party cannot be accurately analyzed at the moment is explained. At this time, the computer device may display a second search interface, where the second search interface includes the search control and a plurality of third information, where the plurality of third information is a plurality of search results with highest interaction frequency. Therefore, the computer equipment can firstly recommend a plurality of search results with highest interaction frequency to the interaction party, and the probability that the search results meet the information search requirement of the interaction party is high. If the search control cannot meet the search requirement, the interactive party can search in detail through the search control.
In order to facilitate understanding of the technical scheme provided by the application, the interaction method provided by the application will be described below in conjunction with an actual application scenario.
Referring to fig. 2, fig. 2 is a flowchart of an interaction method in a practical application scenario provided in an embodiment of the present application. In this embodiment, the software may be a win-win easy applet, and the computer device may add an entry to the top page of the easy applet [ win-win easy use attack ], which is a search trigger control, as shown in fig. 3, and click on the entry, where the computer device may determine whether the user has an incomplete service. The services may include withdrawal, credit services, and the like.
When the user state has no service on-trip points such as withdrawal, credit and the like, namely, no service is not completed, jumping to a tab page of an attack module [ hot problem ], namely, a second search interface, as shown in fig. 4, displaying all problems of a problem library, namely, a plurality of third information, displaying columns according to the sequence of 6 problems of 1 video (the video is at the top, the problems are arranged at the bottom), clicking a specific content of the problem can be displayed by expanding an arrow on the right side of the problem, attaching a button for replacing the problem at the bottom, and only switching the displayed problem after clicking; and the problem display sequence is displayed in sequence according to the click data of the user from high to low.
When the front page displays the in-transit state of the credit correlation (the authority to pay tax) and the agreement to sign, namely, when there is an unfinished service, the computer equipment jumps to the attack module (the credit correlation) tab, as shown in fig. 5, the page displays a plurality of first information which is easy to rent and credit correlated to all the questions, namely, the credit correlation, the question display sequence is sequentially arranged from high to low according to the click data of the user, and the arrow on the right side of the clicked question can be expanded to display the specific content of the questions.
When the front page displays the on-road states (the information of the withdrawal is to be recorded, the information of the equipment is to be uploaded, the amount of the withdrawal is to be confirmed and the contract is to be signed), the front page jumps to the attack module (the relevant information of the withdrawal) tab, as shown in fig. 6, the page displays a plurality of first information which is relevant to the easy renting withdrawal, namely, the withdrawal is easy to rent, the question display sequence is sequentially arranged from high to low according to the click data of the user, and the arrow on the right side of the clicking question can expand and display the specific content of the question.
After entering the functional module, the tab page can be accessed by switching tab, the interface can be shown in fig. 7, the page display is easy to rent all the problems except credit and withdrawal, 1 video 6 problems are displayed by default, the problem display can be switched by clicking a 'change-change' button, the problem display sequence is sequentially arranged from high to low according to the clicking data of a user, and the specific content of the problem can be displayed by clicking an arrow on the right side of the problem.
The interfaces comprise a search box above the interfaces, and the search box is a search control. The search box above the attack module is selected, and the search middle page is a search middle page, which is an input interface, as shown in fig. 8, the page displays an input control and a page (guess you want to search), defaults to display a credit flow, a withdrawal flow, how much the application amount is, which materials need to be prepared, a service period and how to withdraw money online), and then according to user search data, 6 problems with the highest search amount are displayed, namely, the first search control corresponding to the second information can be jumped to an information display interface corresponding to the display problem by executing triggering operation aiming at the problems, so that the user can search the problems rapidly.
The application supports various searching modes, such as fuzzy searching, in the input state, the computer equipment can search the current question library in fuzzy according to the input field, match Wen Zibiao blue display, as shown in fig. 9, at most 6 searching results are displayed, and fewer than 6 results are displayed according to the number of actually matched results. After clicking the right button of the search box (search) or the fuzzy search result item, the search result page can be accessed.
The computer equipment can directly display the search results in the sequence of [ video top-set, problem title complete match, problem title incomplete match ]. The search results page, title and content are keyword blus matching the search term as shown in fig. 10. When the search results are empty, the page displays a "no search results temporarily" empty state, as shown in FIG. 11.
On the background side, the computer device may record the number of times the user clicks on various questions and information, as shown in fig. 12, where each time the user clicks on a page, a click event (according to the event id) is recorded and persisted in the system, e.g., the search easy rental record easy rental click number is increased by 1. When a user inputs a keyword to search in a search box, the component feeding system firstly simplifies the keyword according to the keyword input by the user, matches the simplified keyword with the title or the question answer of the keyword in a question library, calculates all the matched answers according to the descending order of the click number of one video+five text questions, and returns the calculated answers to the front end to be rendered. The problems are classified into four columns according to different classifications, so that a user can search for a specific problem type conveniently.
Based on the interaction method provided by the foregoing embodiment, the present application further provides an interaction device, referring to fig. 13, fig. 13 is a block diagram of an interaction device provided by the embodiment of the present application, where the device 1300 includes a first display unit 1301, a second display unit 1302, and a third display unit 1303:
The first display unit 1301 is configured to display an initial interface, where the initial interface includes a search trigger control;
The second display unit 1302 is configured to display a first search interface based on a first trigger operation of the interactive party on the search trigger control, where the first search interface includes first information and a search control, and the first information is related information corresponding to an unfinished service corresponding to the interactive party;
The third displaying unit 1303 is configured to display a first search result interface based on an interaction operation for the search control, where the interaction operation is used for searching for information to be searched, and the first search result interface is used for displaying a search result for the information to be searched.
In one possible implementation manner, the interaction operation includes a second trigger operation and an input operation, and the third displaying unit 1303 is specifically configured to:
based on a second trigger operation for the search control, displaying an input interface, wherein the input interface comprises the search control in an input state;
and displaying the first search result interface based on the input operation of the search control in the input state, wherein the input operation is used for inputting the information to be searched.
In one possible implementation manner, the search result is obtained by searching in a target search mode based on the information to be searched, wherein the target search mode comprises any one or more combination of accurate search and fuzzy search, the accurate search is used for searching the search result of which the matching degree between the accurate search and the information to be searched reaches a preset threshold, and the fuzzy search is used for searching the search result of which the matching degree between the fuzzy search and part of the information in the information to be searched reaches the preset threshold.
In a possible implementation manner, the input interface further includes a first search control corresponding to second information, where the second information is related information corresponding to the unfinished service, and the apparatus further includes a fourth display unit:
the fourth display unit is configured to display a second search result interface based on a third trigger operation for the first search control, where the first search result interface is used to display a search result for the first information.
In a possible implementation manner, the input interface includes search controls corresponding to a plurality of pieces of information respectively, the plurality of pieces of information are pieces of information corresponding to the unfinished service, and the second piece of information is any one of the plurality of pieces of information;
The display rank of the search control corresponding to the information in the input interface is determined based on the searched frequency corresponding to the information, and the searched frequency corresponding to the second information is positively correlated with the display rank of the first search control.
In one possible implementation manner, the second display unit 1302 is specifically configured to:
based on the first triggering operation of the interactive party on the searching triggering control, displaying a first searching interface, wherein the interactive party has corresponding unfinished service;
The device further comprises a fifth display unit:
The fifth display unit is configured to display a second search interface based on the first trigger operation being acquired, where the interactive party does not have a corresponding unfinished service, and the second search interface includes the search control and a plurality of third information, where the plurality of third information is a plurality of search results with highest interacted frequency.
In one possible implementation manner, based on that the information to be searched includes preset information, the first search result interface is used for displaying a search result of performing fuzzy search on the information to be searched, and the fuzzy search is used for searching a search result of which the matching degree between the search result and the preset information reaches a preset threshold;
Based on the information to be searched does not comprise the preset information, the first search result interface is used for displaying search results for accurately searching the information to be searched, and the accurately searching is used for searching search results with the matching degree between the information to be searched and the information to be searched reaching a preset threshold value.
The embodiment of the application also provides a computer device, please refer to fig. 14, which may be a terminal device, taking the terminal device as a mobile phone for example:
Fig. 14 is a block diagram showing a part of the structure of a mobile phone related to a terminal device provided by an embodiment of the present application. Referring to fig. 14, the mobile phone includes: radio Frequency (RF) circuitry 710, memory 720, input unit 730, display unit 740, sensor 750, audio circuitry 760, wireless fidelity (WIRELESS FIDELITY, wiFi) module 770, processor 780, and power supply 790. It will be appreciated by those skilled in the art that the handset construction shown in fig. 14 is not limiting of the handset and may include more or fewer components than shown, or may combine certain components, or a different arrangement of components.
The following describes the components of the mobile phone in detail with reference to fig. 14:
The RF circuit 710 may be configured to receive and transmit signals during a message or a call, and specifically, receive downlink information of a base station and process the downlink information with the processor 780; in addition, the data of the design uplink is sent to the base station. Generally, RF circuitry 710 includes, but is not limited to, an antenna, at least one amplifier, a transceiver, a coupler, a low noise amplifier (Low Noise Amplifier, LNA for short), a duplexer, and the like. In addition, the RF circuitry 710 may also communicate with networks and other devices via wireless communications. The wireless communication may use any communication standard or protocol, including but not limited to global system for mobile communications (Global System of Mobile communication, GSM), general packet Radio Service (GENERAL PACKET), code division multiple access (Code Division Multiple Access, CDMA), wideband code division multiple access (Wideband Code Division Multiple Access, WCDMA), long term evolution (Long Term Evolution, LTE), email, short message Service (Short MESSAGING SERVICE, SMS), etc.
The memory 720 may be used to store software programs and modules, and the processor 780 performs various functional applications and data processing of the handset by running the software programs and modules stored in the memory 720. The memory 720 may mainly include a storage program area and a storage data area, wherein the storage program area may store an operating system, application programs required for at least one function (such as a sound playing function, an image playing function, etc.), and the like; the storage data area may store data (such as audio data, phonebook, etc.) created according to the use of the handset, etc. In addition, memory 720 may include high-speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid-state storage device.
The input unit 730 may be used to receive input numeric or character information and generate key signal inputs related to user settings and function control of the handset. In particular, the input unit 730 may include a touch panel 731 and other input devices 732. The touch panel 731, also referred to as a touch screen, may collect touch operations thereon or thereabout by a user (e.g., operations of the user on or thereabout the touch panel 731 using any suitable object or accessory such as a finger, a stylus, etc.), and drive the corresponding connection device according to a predetermined program. Alternatively, the touch panel 731 may include two parts of a touch detection device and a touch controller. The touch detection device detects the touch azimuth of a user, detects a signal brought by touch operation and transmits the signal to the touch controller; the touch controller receives touch information from the touch detection device and converts it into touch point coordinates, which are then sent to the processor 780, and can receive commands from the processor 780 and execute them. In addition, the touch panel 731 may be implemented in various types such as resistive, capacitive, infrared, and surface acoustic wave. The input unit 730 may include other input devices 732 in addition to the touch panel 731. In particular, the other input devices 732 may include, but are not limited to, one or more of a physical keyboard, function keys (e.g., volume control keys, switch keys, etc.), a trackball, mouse, joystick, etc.
The display unit 740 may be used to display information input by a user or information provided to the user and various menus of the mobile phone. The display unit 740 may include a display panel 741, and optionally, the display panel 741 may be configured in the form of a Liquid Crystal Display (LCD) CRYSTAL DISPLAY, an Organic Light-Emitting Diode (OLED), or the like. Further, the touch panel 731 may cover the display panel 741, and when the touch panel 731 detects a touch operation thereon or thereabout, the touch operation is transferred to the processor 780 to determine the type of touch event, and then the processor 780 provides a corresponding visual output on the display panel 741 according to the type of touch event. Although in fig. 14, the touch panel 731 and the display panel 741 are two separate components to implement the input and output functions of the mobile phone, in some embodiments, the touch panel 731 and the display panel 741 may be integrated to implement the input and output functions of the mobile phone.
The handset may also include at least one sensor 750, such as a light sensor, a motion sensor, and other sensors. Specifically, the light sensor may include an ambient light sensor and a proximity sensor, wherein the ambient light sensor may adjust the brightness of the display panel 741 according to the brightness of ambient light, and the proximity sensor may turn off the display panel 741 and/or the backlight when the mobile phone moves to the ear. As one of the motion sensors, the accelerometer sensor can detect the acceleration in all directions (generally three axes), and can detect the gravity and direction when stationary, and can be used for applications of recognizing the gesture of a mobile phone (such as horizontal and vertical screen switching, related games, magnetometer gesture calibration), vibration recognition related functions (such as pedometer and knocking), and the like; other sensors such as gyroscopes, barometers, hygrometers, thermometers, infrared sensors, etc. that may also be configured with the handset are not described in detail herein.
Audio circuitry 760, speaker 761, and microphone 762 may provide an audio interface between a user and a cell phone. The audio circuit 760 may transmit the received electrical signal converted from audio data to the speaker 761, and the electrical signal is converted into a sound signal by the speaker 761 to be output; on the other hand, microphone 762 converts the collected sound signals into electrical signals, which are received by audio circuit 760 and converted into audio data, which are processed by audio data output processor 780 for transmission to, for example, another cell phone via RF circuit 710 or for output to memory 720 for further processing.
WiFi belongs to a short-distance wireless transmission technology, and a mobile phone can help a user to send and receive emails, browse webpages, access streaming media and the like through a WiFi module 770, so that wireless broadband Internet access is provided for the user. Although fig. 14 shows the WiFi module 770, it is understood that it does not belong to the essential constitution of the mobile phone, and can be omitted entirely as required within the scope of not changing the essence of the invention.
The processor 780 is a control center of the mobile phone, connects various parts of the entire mobile phone using various interfaces and lines, and performs various functions of the mobile phone and processes data by running or executing software programs and/or modules stored in the memory 720 and calling data stored in the memory 720, thereby performing overall detection of the mobile phone. Optionally, the processor 780 may include one or more processing units; preferably, the processor 780 may integrate an application processor that primarily processes operating systems, user interfaces, applications, etc., with a modem processor that primarily processes wireless communications. It will be appreciated that the modem processor described above may not be integrated into the processor 780.
The handset further includes a power supply 790 (e.g., a battery) for powering the various components, which may preferably be logically connected to the processor 780 through a power management system, such as to provide for managing charging, discharging, and power consumption by the power management system.
Although not shown, the mobile phone may further include a camera, a bluetooth module, etc., which will not be described herein.
In this embodiment, the processor 780 included in the terminal device further has the following functions:
Displaying an initial interface, wherein the initial interface comprises a search trigger control;
Based on the first triggering operation of the interaction party on the searching triggering control, a first searching interface is displayed, wherein the first searching interface comprises first information and searching control, and the first information is related information corresponding to unfinished service corresponding to the interaction party;
and displaying a first search result interface based on the interactive operation aiming at the search control, wherein the interactive operation is used for searching information to be searched, and the first search result interface is used for displaying search results aiming at the information to be searched.
Referring to fig. 15, fig. 15 is a schematic diagram of a server 800 according to an embodiment of the present application, where the server 800 may have a relatively large difference due to different configurations or performances, and may include one or more central processing units (Central Processing Units, abbreviated as CPUs) 822 (e.g., one or more processors) and a memory 832, and one or more storage mediums 830 (e.g., one or more mass storage devices) storing application programs 842 or data 844. Wherein the memory 832 and the storage medium 830 may be transitory or persistent. The program stored in the storage medium 830 may include one or more modules (not shown), each of which may include a series of instruction operations on a server. Still further, the central processor 822 may be configured to communicate with the storage medium 830 to execute a series of instruction operations in the storage medium 830 on the server 800.
The Server 800 may also include one or more power supplies 826, one or more wired or wireless network interfaces 850, one or more input/output interfaces 858, and/or one or more operating systems 841, such as Windows Server TM,Mac OS XTM,UnixTM,LinuxTM,FreeBSDTM, or the like.
The steps performed by the server in the above embodiments may be based on the server structure shown in fig. 15.
The embodiments of the present application further provide a computer readable storage medium storing a computer program for executing any one of the interaction methods described in the foregoing embodiments.
Embodiments of the present application also provide a computer program product comprising a computer program which, when run on a computer device, causes the computer device to perform the interaction method of any of the above embodiments.
It will be appreciated that in the specific embodiments of the present application, related data such as user information is involved, and when the above embodiments of the present application are applied to specific products or technologies, user permissions or consents need to be obtained, and the collection, use and processing of related data need to comply with related laws and regulations and standards of related countries and regions.
Those of ordinary skill in the art will appreciate that: all or part of the steps for implementing the above method embodiments may be implemented by hardware related to program instructions, where the above program may be stored in a computer readable storage medium, and when the program is executed, the program performs steps including the above method embodiments; and the aforementioned storage medium may be at least one of the following media: read-only memory (ROM), RAM, magnetic disk or optical disk, etc., which can store program codes.
It should be noted that, in the present specification, each embodiment is described in a progressive manner, and identical and similar parts of each embodiment are all referred to each other, and each embodiment is mainly described in a different point from other embodiments. In particular, for the apparatus and system embodiments, since they are substantially similar to the method embodiments, the description is relatively simple, with reference to the description of the method embodiments in part. The apparatus and system embodiments described above are merely illustrative, in which elements illustrated as separate elements may or may not be physically separate, and elements shown as elements may or may not be physical elements, may be located in one place, or may be distributed over a plurality of network elements. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of this embodiment. Those of ordinary skill in the art will understand and implement the present invention without undue burden.
The foregoing is only one specific embodiment of the present application, but the scope of the present application is not limited thereto, and any changes or substitutions easily contemplated by those skilled in the art within the technical scope of the present application should be included in the scope of the present application. Therefore, the protection scope of the present application should be subject to the protection scope of the claims.

Claims (17)

1. A method of interaction, the method comprising:
Displaying an initial interface, wherein the initial interface comprises a search trigger control;
Based on the first triggering operation of the interaction party on the searching triggering control, a first searching interface is displayed, wherein the first searching interface comprises first information and searching control, and the first information is related information corresponding to unfinished service corresponding to the interaction party;
and displaying a first search result interface based on the interactive operation aiming at the search control, wherein the interactive operation is used for searching information to be searched, and the first search result interface is used for displaying search results aiming at the information to be searched.
2. The method of claim 1, wherein the interactive operation comprises a second trigger operation and an input operation, the presenting a first search result interface based on the interactive operation for the search control comprising:
based on a second trigger operation for the search control, displaying an input interface, wherein the input interface comprises the search control in an input state;
and displaying the first search result interface based on the input operation of the search control in the input state, wherein the input operation is used for inputting the information to be searched.
3. The method according to claim 1, wherein the search result is obtained by searching in a target search mode based on the information to be searched, the target search mode including any one or a combination of a precision search for searching a search result for which a degree of matching with the information to be searched reaches a preset threshold value and a fuzzy search for searching a search result for which a degree of matching with a part of the information in the information to be searched reaches a preset threshold value.
4. The method of claim 2, wherein the input interface further comprises a first search control corresponding to second information, the second information being related information corresponding to the incomplete service, the method further comprising:
and based on a third triggering operation for the first search control, displaying a second search result interface, wherein the first search result interface is used for displaying search results for the first information.
5. The method of claim 2, wherein the input interface includes a search control to which a plurality of pieces of information respectively correspond, the plurality of pieces of information being pieces of information corresponding to the unfinished service, the second piece of information being any one of the plurality of pieces of information;
The display rank of the search control corresponding to the information in the input interface is determined based on the searched frequency corresponding to the information, and the searched frequency corresponding to the second information is positively correlated with the display rank of the first search control.
6. The method of claim 1, wherein the exposing a first search interface based on the obtaining a first trigger operation of an interactor for the search trigger control comprises:
based on the first triggering operation of the interactive party on the searching triggering control, displaying a first searching interface, wherein the interactive party has corresponding unfinished service;
the method further comprises the steps of:
Based on the first triggering operation, the interaction party does not have corresponding unfinished service, a second search interface is displayed, the second search interface comprises the search control and a plurality of pieces of third information, and the plurality of pieces of third information are a plurality of search results with highest interaction frequency.
7. The method according to claim 1, wherein the first search result interface is configured to display a search result of performing a fuzzy search with respect to the information to be searched, based on the information to be searched including preset information, the fuzzy search being configured to search a search result having a matching degree with the preset information reaching a preset threshold;
Based on the information to be searched does not comprise the preset information, the first search result interface is used for displaying search results for accurately searching the information to be searched, and the accurately searching is used for searching search results with the matching degree between the information to be searched and the information to be searched reaching a preset threshold value.
8. An interactive apparatus, characterized in that the apparatus comprises a first display unit, a second display unit and a third display unit:
The first display unit is used for displaying an initial interface, and the initial interface comprises a search trigger control;
The second display unit is configured to display a first search interface based on a first trigger operation of the interaction party on the search trigger control, where the first search interface includes first information and a search control, and the first information is related information corresponding to an unfinished service corresponding to the interaction party;
The third display unit is configured to display a first search result interface based on an interaction operation for the search control, where the interaction operation is used for searching for information to be searched, and the first search result interface is used for displaying a search result for the information to be searched.
9. The apparatus according to claim 8, wherein the interactive operation comprises a second triggering operation and an input operation, and the third presentation unit is specifically configured to:
based on a second trigger operation for the search control, displaying an input interface, wherein the input interface comprises the search control in an input state;
and displaying the first search result interface based on the input operation of the search control in the input state, wherein the input operation is used for inputting the information to be searched.
10. The apparatus of claim 8, wherein the search results are obtained by searching in a target search manner based on the information to be searched, the target search manner including any one or more of a combination of an accurate search for searching for a search result having a degree of matching with the information to be searched that reaches a preset threshold value and a fuzzy search for searching for a search result having a degree of matching with a part of the information in the information to be searched that reaches a preset threshold value.
11. The apparatus of claim 9, wherein the input interface further comprises a first search control corresponding to second information, the second information being related information corresponding to the incomplete service, the apparatus further comprising a fourth presentation unit:
the fourth display unit is configured to display a second search result interface based on a third trigger operation for the first search control, where the first search result interface is used to display a search result for the first information.
12. The apparatus of claim 9, wherein the input interface comprises a search control to which a plurality of pieces of information respectively correspond, the plurality of pieces of information being pieces of information corresponding to the incomplete service, the second piece of information being any one of the plurality of pieces of information;
The display rank of the search control corresponding to the information in the input interface is determined based on the searched frequency corresponding to the information, and the searched frequency corresponding to the second information is positively correlated with the display rank of the first search control.
13. The device according to claim 8, wherein the second display unit is specifically configured to:
based on the first triggering operation of the interactive party on the searching triggering control, displaying a first searching interface, wherein the interactive party has corresponding unfinished service;
The device further comprises a fifth display unit:
The fifth display unit is configured to display a second search interface based on the first trigger operation being acquired, where the interactive party does not have a corresponding unfinished service, and the second search interface includes the search control and a plurality of third information, where the plurality of third information is a plurality of search results with highest interacted frequency.
14. The apparatus of claim 8, wherein the first search result interface is configured to display a search result of a fuzzy search for the information to be searched, based on the information to be searched including preset information, the fuzzy search being configured to search a search result having a matching degree with the preset information reaching a preset threshold;
Based on the information to be searched does not comprise the preset information, the first search result interface is used for displaying search results for accurately searching the information to be searched, and the accurately searching is used for searching search results with the matching degree between the information to be searched and the information to be searched reaching a preset threshold value.
15. A computer device, the computer device comprising a processor and a memory:
The memory is used for storing a computer program and transmitting the computer program to the processor;
The processor is configured to perform the interaction method of any of claims 1-7 according to instructions in the computer program.
16. A computer readable storage medium, characterized in that the computer readable storage medium is for storing a computer program for executing the interaction method of any of claims 1-7.
17. A computer program product comprising a computer program which, when run on a computer device, causes the computer device to perform the interaction method of any of claims 1-7.
CN202410653388.9A 2024-05-24 2024-05-24 Interaction method and related device Pending CN118409824A (en)

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