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CN1172482C - Multi-medium communication transmission and message management integrated system - Google Patents

Multi-medium communication transmission and message management integrated system Download PDF

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Publication number
CN1172482C
CN1172482C CNB011242817A CN01124281A CN1172482C CN 1172482 C CN1172482 C CN 1172482C CN B011242817 A CNB011242817 A CN B011242817A CN 01124281 A CN01124281 A CN 01124281A CN 1172482 C CN1172482 C CN 1172482C
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messages
communication network
sent
message
overhead
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CN1402476A (en
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黄国华
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Abstract

The invention discloses a multimedia communication transmission and message management integration system, which is used for integrating message management communication operations of a link network and a communication network; the system comprises a management end computer, which is used for inputting messages and management information and sending the messages to a main server, wherein the main server determines the transmission mode of the messages according to the management information and sends the messages to each regional server through a link network, and each regional server determines the transmission mode of at least one of the link network and the communication network to send the messages to a link network user end or a communication network user end in an e-mail mode, a fax mode, a telephone voice transmission mode, a mobile telephone voice or short message wireless transmission mode and the like according to the transmission mode of the messages; the invention can be used for personalized message making and sending aiming at a large number of message transmission clients with different requirements, thereby greatly reducing the time cost and improving the service quality.

Description

Multi-media communication transmission and information management integration system
Technical field
The present invention relates to network communications technology, especially a kind of multi-media communication transmission and information management integration system, be applicable to the information management communication operation of integrating a link network and communication network, and be particularly to integrate the information management communication operation of the Email, fax of Internet and communication network, wired and radio telephone etc.
Background technology
No matter any industry all must need a large amount of circulations of message at manager's end that service is provided and consumer (user) end of accepting service.Aforesaid message circulation style, by the continuous evolution of science and technology, having developed into by sound is that main phone/mobile phone, literal is main mobile phone short message, is main fax and by the various kenels such as Email of literal picture combination by image.
According to these transmission meanss, known message transmission can be divided into several modes.The communication modes of earliest period is artificial communication transmission, and the content that just will at every turn transmit message is independently made, then at the in addition else artificial transmission operation of the user side object of each transmission.This practice once can only be transmitted message one to one at a user, and once can only select a kind of transmission means for use, message directly can't be changed into the mode of fax or Email when for example using telephone relation, so efficient is low, the time cost height.
Another known message transmission communication mode is a large amount of transmission modes of default, after just the message content of transmission being unified to make, via default, does identical message transmission at a large amount of clients.The advantage of this practice is that but the identical message data of one-to-many transmission is to user side.
The example of above-mentioned known techniques can be referring to Fig. 1 to Fig. 6.Fig. 1 is the e-mail delivery system that shows known techniques, after management end computer (sending the message end) 100 is made the content of Email, send in a large number to each computer user end (receiving the message end) 160 by Internet 140 by Email server 110.Fig. 2 shows the fasystem of known techniques, delivers to each facsimile machine user side 170 by management end facsimile machine (sending the message end) 102 content of will faxing by communication network 150.Fig. 3 shows the call voice transmission system of known techniques, and (send call voice audio mail that message end 104 will make delivers to each telephone subscriber by communication network 150 and hold 180 or each mobile phone user holds 190 management end voice recording device.Fig. 4 shows the Internet fasystem of known techniques, can be after management end computer (sending the message end) 100 be made the content of fax, deliver to fax server 120 by Internet 140, the message of will faxing converts 150 transmissible signals of communication network to, delivers to each facsimile machine user side 170 then.Fig. 5 shows the Internet voice delivery system of known techniques, can be after management end computer (sending the message end) 100 be made the audio mail content of call voice, deliver to message server 130 by Internet 140, convert audio mail to communication network 150 transmissible signals, deliver to each telephone subscriber then and hold 180 or each mobile phone user holds 190.Fig. 6 shows the mobile phone short message system of known techniques, after management end computer (sending the message end) 100 is made the word content of news in brief, deliver to news in brief server 135 by Internet 140, convert literal news in brief to communication network 150 transmissible signals, deliver to each mobile phone short message user side 195 then.
But the identical message of a large amount of transmission mode one-to-many transmission of above-mentioned known default, yet, along with the quantity of user side increases, the also relative increase of the chance of communication with quantity, the transmission means of the desired use of each user side will inevitably be different relatively, simultaneously owing to do not have good integration each other between Internet and the communication network; So above-mentioned known message transmission mode, just same message must be made into different forms in batches, and respectively by for example system transmissions of each shown in Fig. 1 to Fig. 6, its time cost still can improve, and can't in addition the message transmission be individualized at the different demands of user side, thereby can't promote service quality, and cause bottleneck.
In addition, because the quantity of user side increases, its spatial and temporal distributions may also can become extensively, for example user side possibility extend over the entire globe various places; At this moment, use the unified transmission of a large amount of transmission modes of known default, its transmission quantity can be considerable, thereby lower efficiency; Simultaneously, some transmission means for example by the call voice of communication network, may limit because of the region of communication network, and improves the transmission cost of management end.
Summary of the invention
In view of this, a purpose of the present invention promptly is to disclose a kind of multi-media communication transmission and information management integration system, Internet and communication network are integrated, user side at the transmission of the message of different demands, unified to make and the transmission message, to reduce time cost, improve service quality.
Another object of the present invention is to disclose a kind of multi-media communication transmission and information management integration system, by distributed message transfer system,, and be not subject to the space-time restriction with communication automation, decentralized and individualized, thereby lifting efficient, and the transmission cost of reduction management end.
A kind of multi-media communication transmission and information management integration system are applicable to the information management communication operation of integrating a link network and communication network, and this system comprises:
One server module, in order to receive message and overhead, and determine the load mode of these messages according to these overhead, wherein the load mode of these messages is wherein arbitrary that E-mail mode transmits, fax mode transmits, call voice transmits, mobile phone phonetic transmits, mobile phone short message transmits, and this server module comprises:
One main servo device, in order to receive these messages and these overhead, and determine the load mode of these messages and send these messages by in this link network and this communication network at least one according to these overhead, and when these overhead determine that these messages are sent in the E-mail conveyance mode, these messages are sent to these link network user ends by this link network;
One news in brief server, be connected to this main servo device via this link network, when being used to these overhead and determining that these messages are sent with the mobile phone short message load mode, these messages that reception is sent by this main servo device, and these messages are sent to these communication network user sides by this communication network; And
The zone server, be connected to this main servo device via this link network, be used to these overhead determine these messages with facsimile machine transmit, phone transmits, when the arbitrary mode of mobile phone message in transmitting sent, these messages that reception is sent by this main servo device, and these messages are sent to these communication network user sides by this communication network;
The link network user end is connected to these server modules via this link network, in order to receive these messages of being sent by this link network; And
The communication network user side is connected to these server modules via this communication network, in order to receive these messages of being sent by this communication network.
Described system also comprises a management end computer, in order to receiving these messages and these overhead, and sends these messages and these overhead to this main servo device.
Described system also comprises a remote side administration end, is connected to this main servo device by this link network far-end, in order to receiving these messages and these overhead, and sends these messages and these overhead to this main servo device by this link network.
Described link network is an Internet.
Described communication network is a communication network.
Described system, wherein these link network user ends are computers, and these messages of being sent by this link network are Emails.
Described system, wherein these communication network user sides comprise facsimile machine, and are facsimile signals by these messages that this communication network is sent.
Described system, wherein these communication network user sides comprise phone, and are the electronic signal of being changed by voice signal by these messages that this communication network is sent.
Described system, wherein these communication network users ends comprise mobile phone, and are the wireless transmission electronic signal of being changed by voice signal by these messages that this communication network is sent.
Described system, wherein these communication network user sides comprise the mobile phone short message user side, and are mobile phone short messages by these messages that this communication network is sent.
Description of drawings
Fig. 1 is the Organization Chart that shows e-mail delivery system in the known techniques;
Fig. 2 is the Organization Chart that shows fasystem in the known techniques;
Fig. 3 is the Organization Chart that shows voice delivery system in the known techniques;
Fig. 4 is the Organization Chart that shows international Internet fax system in the known techniques;
Fig. 5 is the Organization Chart that shows international internet voice transmission system in the known techniques;
Fig. 6 is the Organization Chart that shows mobile phone short message system in the known techniques;
Fig. 7 is the Organization Chart that shows an embodiment of multi-media communication transmission of the present invention and information management integration system.
Symbol description:
100 management end computers (sending the message end);
102 management end facsimile machines (sending the message end);
104 management end voice recording devices (sending the message end);
110 Email servers;
120 fax servers; 130 message servers;
135 news in brief servers; 140 Internets;
150 communication networks:
160 computer user ends (receiving the message end);
170 facsimile machine user sides (receiving the message end);
180 telephone subscribers end (receiving the message end):
190 mobile phone users end (receiving the message end);
195 mobile phone short message user sides (receiving the message end);
200 server modules; 205 management end computers:
208 remote side administration interfaces;
210 main servo devices (containing Email server and regional server);
220 news in brief servers;
230,232,234 regional servers;
240 Internets; 250 communication networks:
260 computer user ends; 270 facsimile machine user sides;
280 telephone subscribers end; 290 mobile phone users end;
295 mobile phone short message user sides.
Embodiment
One embodiment of multi-media communication transmission of the present invention and information management integration system as shown in Figure 7.The system of present embodiment comprises a server module 200, has a main servo device 210, a news in brief server 220 and a plurality of regional server 230,232,234, and each user side.User side comprises that computer user end 260, facsimile machine user side 270, telephone subscriber hold 280, the mobile phone user holds 290 and mobile phone short message user side 295.The message of sending for ease of input institute tendency to develop with and relevant overhead, present embodiment more comprises a management end computer 205 and a remote side administration interface 208.Management end computer 205, remote side administration interface 208, main servo device 210, news in brief server 220, each regional server 230,232,234 and computer user end 260 are to connect by Internet 240, and news in brief server 220 and each regional server (being simplicity of illustration in Fig. 7, is representative with regional server 230 only) by communication network 250 be connected to that facsimile machine user side 270, telephone subscriber hold 280, the mobile phone user holds 290 and mobile phone short message user side 295.
Multi-media communication transmission of the present invention and information management integration system are applicable to the information management communication operation of integrating a link network (as the Internet in the present embodiment 240) and communication network (as the communication network in the present embodiment 250).At first, management end computer 205 and remote side administration interface 208 are in order to input message and overhead, can comprise the transmission object user end and the load mode of message in the overhead, for example the combination in any that transmits in the modes such as phone transmission, the transmission of mobile phone message, mobile phone short message transmission with E-mail conveyance, facsimile machine transmits.Manager (for example business personnel) can directly import message and overhead by management end computer 205, or imports message and overhead by remote side administration interface 208 by Internet at far-end.
Secondly, these messages and overhead are sent to the main servo device 210 in the server module 200, main servo device 210 is after receiving message, send the individualized message receive mode of object user's end according to the message in the overhead, decide the load mode of message to transmit by which kind of mode, and message made become corresponding pattern, for example Email, facsimile signal, voice signal or mobile phone short message.
Then, if comprise E-mail mode in the message load mode, then main servo device 210 (being the Email server that includes this moment) is directly sent electronic mail message to each computer user end 260 by Internet 240.
If comprise fax or call voice in the message load mode, because communication network has regional cost than Internet and considers restriction, for example the expense of toll telephone is than general local telephone height, therefore main servo device 210 is held empty distribution of reactive volt-ampere hour according to the transmission object user in the overhead, and message is delivered to each regional server 230,232 and 234 by Internet 240 respectively.Generally speaking, each regional server is distinguished according to the division of region, for example in the present embodiment, main servo device 210 itself also contains regional server, if the main servo device is located at the parent company in the Taibei, then may be in Kaohsiung, the branch company on ground such as New York, Beijing sets up regional server, so can be determined the distribution of regional server according to actual user side message transmission quantity.Then, zone server 230,232 and 234 converts message to electronic signal that communication network 250 uses, send facsimile signal respectively to facsimile machine user side 270 by communication network 250, the electronic signal of sending voice signal conversion holds 280 to the telephone subscriber, or sends by the wireless transmission electronic signal of voice signal conversion and hold 290 to the mobile phone user.
In addition, if comprise mobile phone short message in the message load mode, then because generally speaking, mobile phone short message is different with call voice, more be not subjected to regional impact and the restriction of cost is arranged, therefore can not need be divided into each regional server, only need utilize a news in brief server 220 to handle; Therefore, main servo device 210 can be delivered to news in brief server 220 with the message language of news in brief, by communication network news in brief is sent to mobile phone short message user side 295 by news in brief server 220.
Under the system of present embodiment, the user side of the message of different demands transmission all can be via the integration of system, and by the transmission message of management end one-to-many, overhead can be stored in the main servo device simultaneously, to write down the transmission means of each user side.
Must specify that at this server module 200 in present embodiment includes main servo device 210, news in brief server 220 and each regional server 230,232 and 234; Yet the present invention also limits configuration in the server module 200, that is to say, can freely arrange in pairs or groups, merge, increase according to the various relations of function or region restriction etc. between each server or reduce server quantity.For example, if the service object concentrates on same city, then the whole servers that all integrate such as main servo device, regional server, news in brief server can not needed dispersion treatment; If the service object extensively reaches the whole world, or the main servo device handles the load of data quantity when excessive, also can wherein contained Email server or regional server is independent, and non-limiting embodiment form as Fig. 7 also.
In addition, in the present embodiment, have management end computer 205 and remote side administration interface 208, be connected to server module 200 by Internet 240 far-ends; Yet the present invention and non-limiting input message or overhead must be by the far-end connected modes of interfaces such as management end computer or remote side administration end, that is to say, the manager can be directly in server module 200 input message or overhead, and the form by the remote side administration end does not manage and message transmission control.
Again, the various user side forms of being lifted in the present embodiment are not to limit the invention to transmission meanss such as E-mail mode transmission, fax mode transmission, call voice transmission, mobile phone phonetic or mobile phone short message, and in the integration of Internet and communication network; That is to say that any other is applicable to that the transmission means of the information management communication operation of integrating link network (being not limited to Internet) and communication network (being not limited to communication network) all can be used for multi-media communication transmission of the present invention and information management integration system.
Though the present invention discloses as above with preferred embodiment; right its is not in order to limiting the present invention, anyly has the knack of this skill person, without departing from the spirit and scope of the present invention; still can do a little change and retouching, so protection scope of the present invention is as the criterion when looking claims institute confining spectrum.

Claims (10)

1, a kind of multi-media communication transmission and information management integration system are applicable to the information management communication operation of integrating a link network and communication network, it is characterized in that this system comprises:
One server module, in order to receive message and overhead, and determine the load mode of these messages according to these overhead, wherein the load mode of these messages is wherein arbitrary that E-mail mode transmits, fax mode transmits, call voice transmits, mobile phone phonetic transmits, mobile phone short message transmits, and this server module comprises:
One main servo device, in order to receive these messages and these overhead, and determine the load mode of these messages and send these messages by in this link network and this communication network at least one according to these overhead, and when these overhead determine that these messages are sent in the E-mail conveyance mode, these messages are sent to these link network user ends by this link network;
One news in brief server, be connected to this main servo device via this link network, when being used to these overhead and determining that these messages are sent with the mobile phone short message load mode, these messages that reception is sent by this main servo device, and these messages are sent to these communication network user sides by this communication network; And
The zone server, be connected to this main servo device via this link network, be used to these overhead determine these messages with facsimile machine transmit, phone transmits, when the arbitrary mode of mobile phone message in transmitting sent, these messages that reception is sent by this main servo device, and these messages are sent to these communication network user sides by this communication network:
The link network user end is connected to these server modules via this link network, in order to receive these messages of being sent by this link network; And
The communication network user side is connected to these server modules via this communication network, in order to receive these messages of being sent by this communication network.
2. the system as claimed in claim 1 is characterized in that: also comprise a management end computer, in order to receiving these messages and these overhead, and send these messages and these overhead to this main servo device.
3. the system as claimed in claim 1, it is characterized in that: also comprise a remote side administration end, be connected to this main servo device by this link network far-end, in order to receiving these messages and these overhead, and send these messages and these overhead to this main servo device by this link network.
4. the system as claimed in claim 1, it is characterized in that: this link network is an Internet.
5. the system as claimed in claim 1, it is characterized in that: this communication network is a communication network.
6. the system as claimed in claim 1 is characterized in that: these link network user ends are computers, and these messages of being sent by this link network are Emails.
7. the system as claimed in claim 1, it is characterized in that: these communication network user sides comprise facsimile machine, and are facsimile signals by these messages that this communication network is sent.
8. the system as claimed in claim 1, it is characterized in that: these communication network user sides comprise phone, and are electronic signals by the voice signal conversion by these messages that this communication network is sent.
9. the system as claimed in claim 1, it is characterized in that: these communication network users ends comprise mobile phone, and are wireless transmission electronic signals by the voice signal conversion by these messages that this communication network is sent.
10. the system as claimed in claim 1, it is characterized in that: these communication network user sides comprise the mobile phone short message user side, and are mobile phone short messages by these messages that this communication network is sent.
CNB011242817A 2001-08-23 2001-08-23 Multi-medium communication transmission and message management integrated system Expired - Fee Related CN1172482C (en)

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Application Number Priority Date Filing Date Title
CNB011242817A CN1172482C (en) 2001-08-23 2001-08-23 Multi-medium communication transmission and message management integrated system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CNB011242817A CN1172482C (en) 2001-08-23 2001-08-23 Multi-medium communication transmission and message management integrated system

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CN1402476A CN1402476A (en) 2003-03-12
CN1172482C true CN1172482C (en) 2004-10-20

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