CN116048929A - Real-time interaction method for operation and maintenance of system - Google Patents

Abstract

The invention discloses a method for real-time interaction of system operation and maintenance. The method first obtains the operation data of the resource equipment of the operation and maintenance system, establishes a CMDB database, and updates the data in the CMDB database in real time according to the operation data of the operation and maintenance system. According to the CMDB database Establish a 3D operation and maintenance model based on the data information in the database, define the observed object as the observation area, and then mark the observed entities in the observation area, and finally perform 3D rendering and display of the entity and the relationship between the adjacent entities. By defining and marking the observed objects in the observation area, the control scope of real-time changes can be effectively narrowed, and more detailed 3D operation and maintenance models can be rendered and displayed to users through limited calculation and query, so that operation and maintenance personnel can observe 3D more intuitively The details of the operation and maintenance model are partially updated during real-time updating, which effectively reduces the workload of the update and improves the speed of information query required by the operation and maintenance personnel.

Description

A method for real-time interaction of system operation and maintenance

technical field

The invention belongs to the technical field of operation and maintenance system management, and in particular relates to a method for real-time interaction of system operation and maintenance.

Background technique

At present, the objects managed by the operation and maintenance system are becoming more and more complex, including tens of thousands of entities (physical/virtual servers, etc.) and hundreds of thousands of relationships (relationships between applications running on servers, etc.). At the same time, these entities and relationships are in the process of rapid change (the alignment/migration/closing of applications will change various relationships). How to give operation and maintenance personnel an intuitive way to observe and operate these entities and relationships, on the one hand, can reflect rapid changes, and on the other hand, can not consume too many resources to repeatedly query, is always a challenge.

At present, the more commonly used method is to conduct a deep traversal of all or part of the CMDB system, find out all the entities and relationships, and then use a relationship diagram to present it to the operation and maintenance personnel as a whole. This method has three disadvantages: First, it reflects the system snapshot at the time of calculation. In a rapidly changing system, this snapshot will soon become outdated. Secondly, a deep traversal takes a long time and consumes a lot of resources, and the operation and maintenance personnel often do not need all the information, but only find the small part they care about, resulting in a large amount of calculation being wasted. The third problem is that because the system is relatively complex, involving a large number of entities and relationships, the generated relationship diagram includes a large number of points and lines, the effect is not intuitive, and it is difficult for users to find the information they need. Therefore, we need to propose a real-time interaction method for system operation and maintenance to solve the above-mentioned problems.

Contents of the invention

The purpose of the present invention is to provide a method for real-time interaction of system operation and maintenance. By defining and marking the observed objects in the observation area, the control range of real-time changes can be effectively reduced, and more detailed 3D operation and maintenance can be performed through limited calculation and query. The model rendering is displayed to the user, so that the operation and maintenance personnel can observe the details of the 3D operation and maintenance model more intuitively, and perform partial updates during real-time updates, effectively reducing the workload of updates, so as to solve the problem of force raised in the above-mentioned background technology.

To achieve the above object, the present invention adopts the following technical solutions:

A method for real-time interaction of system operation and maintenance, comprising the following steps:

S1. Obtain the operation data of the resource equipment of the operation and maintenance system, establish a CMDB database, and update the data in the CMDB database in real time according to the operation data of the operation and maintenance system;

S2. Establish a 3D operation and maintenance model according to the data information in the CMDB database;

S3. Define the observed object and the N-step adjacent entity set as the observation area through the CMDB database;

S4. Mark the observed entities in the observation area, and perform 3D rendering and display of the entities and the relationship between adjacent entities;

S5. When changing the observed object, calculate the physical size and positional relationship of the observed object in the new observation area in real time, and calculate the new observation area;

S6. Query and mark the entities in the new observation area, and automatically jump to the 3D rendering display of the entities in the new observation area and the relationship between adjacent entities.

Preferably, the operation and maintenance system includes a resource management module, a software configuration module, a monitoring management module, and an alarm and fault location module, and the resource management module is electrically connected to the software configuration module, the monitoring management module, and the alarm and fault location module respectively .

Preferably, the resource management module includes basic information of resource devices and the relationship between resources, and resource scheduling is based on resource registration information to schedule the functions of resources, and the resource devices include physical servers, virtual servers, containers and applications equipment.

Preferably, the operating data of the resource device is uploaded and updated in real time through cloud storage, and the software configuration module includes local configuration management and remote configuration management, wherein the local configuration management includes configuration item identification, workspace management, and version control , change control, status reporting and configuration auditing.

Preferably, the step of establishing the 3D operation and maintenance model is: first obtain the initial operation and maintenance model according to the operation data of the resource equipment, then identify the classification items in the initial operation and maintenance model, and integrate the data of the corresponding classification items to obtain the classification items data package, establish a classification item demand table, identify the feature data in the classification item data package, convert the feature data into a feature vector, match the layout value of the corresponding classification item according to the feature vector, establish a classification item optimization model and a global optimization model, and pass the classification item The optimization model and the global optimization model optimize the initial operation and maintenance model to obtain a 3D operation and maintenance model.

Preferably, the data update of the CMDB database is changed accordingly with the change of the operation and maintenance system, so that it can reflect the surroundings and related relationships of the observed entity.

Preferably, the N-step adjacent entity set refers to a plurality of entities whose entities can be connected to the observation object through no more than N times of relationships, and when the N selection data is large, the scope of real-time monitoring is large and the update cost is high.

Preferably, the 3D rendering display method is used to fully reflect the entity in the observation area and the relationship related to the entity, and the relationship related to the entity is as long as one end is the observed entity.

Preferably, when the entity object of the observation area is defined, a label is used to mark all the observed entities in the observation area. Once the operation and maintenance system changes and the CMDB database makes a corresponding change, as long as the change involves the observed entity , that is, to push these changes to the 3D rendering display.

Preferably, when the observed object changes, the user searches for the next entity along a relationship, and does not need to recalculate the entire observation area, but updates it in the following way: For objects in the old observation area, if this change results in a corresponding If the neighbor distance exceeds N, delete this object. If the original neighbor relationship is N, it becomes N-1 through this switch, and then find the direct neighbors of N-1 objects and add them to the observation area. If the user freely To jump, the scope of the observation area needs to be recalculated, and after each adjustment of the observation area, the corresponding label of the CMDB database will also be adjusted.

Compared with the prior art, a method for real-time interaction of system operation and maintenance proposed by the present invention has the following advantages:

The present invention establishes a 3D operation and maintenance model and a CMDB database, and updates the data in the CMDB database in real time, defines the observed object as an observation area with N-step adjacent entity sets, and then marks the observed entities in the observation area, and finally 3D rendering and display of entities and adjacent entity relationships. By defining and marking the observed objects in the observation area, the control range of real-time changes can be effectively narrowed. More detailed 3D operation and maintenance models can be rendered and displayed to users through limited calculations and queries. , so that the operation and maintenance personnel can more intuitively observe the details of the 3D operation and maintenance model, and perform partial updates during real-time updates, effectively reducing the workload of the update and improving the speed of information query required by the operation and maintenance personnel.

Description of drawings

Fig. 1 is a block flow diagram of the present invention;

Fig. 2 is a schematic diagram showing the relationship between the operation and maintenance system, CMDB database and 3D operation and maintenance model of the present invention.

Detailed ways

The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. The specific embodiments described here are only used to explain the present invention, not to limit the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

The present invention provides a method for real-time interaction of system operation and maintenance as shown in Figure 1, comprising the following steps:

S1. Obtain the operation data of the resource equipment of the operation and maintenance system, establish a CMDB database, and update the data in the CMDB database in real time according to the operation data of the operation and maintenance system;

Wherein, the operation and maintenance system includes a resource management module, a software configuration module, a monitoring management module, and an alarm and fault location module, and the resource management module is electrically connected to the software configuration module, the monitoring management module, and the alarm and fault location module.

The resource management module includes basic information of resource devices and the relationship between resources. Resource scheduling is based on resource registration information to schedule resource functions. The resource devices include physical servers, virtual servers, containers and application devices.

The operating data of the resource equipment is uploaded and updated in real time through cloud storage, and the software configuration module includes local configuration management and remote configuration management, wherein the local configuration management includes configuration item identification, workspace management, version control, and change control , status reporting and configuration auditing, local configuration management implements a script for regular inspection of configuration files and backs up changed configuration files, remote configuration management regularly scans all defined configuration files and directories, and saves the configuration key The value is sent to the monitoring mining server.

The monitoring and management module collects the hardware, system, and application indicators of the monitored machine by means of a monitoring client and sends them to the centralized data server.

The alarm and fault location module provides timely feedback on potential faults of abnormal events, and is generally triggered based on thresholds or historical baseline conditions and combinations thereof, and sends out alarms according to specific notification groups and notification rules. Fault location is to integrate the relationship between multiple alarm information, and automatically or manually judge the problem point based on historical experience.

S2. Establish a 3D operation and maintenance model according to the data information in the CMDB database;

The steps of establishing the 3D operation and maintenance model are: first obtain the initial operation and maintenance model according to the operation data of the resource equipment, then identify the classification items in the initial operation and maintenance model, and integrate the corresponding classification item data to obtain the classification item data package, Establish a classification item demand table, identify the characteristic data in the classification item data package, convert the characteristic data into a feature vector, match the corresponding classification item layout value according to the feature vector, establish a classification item optimization model and a global optimization model, and use the classification item optimization model and The global optimization model optimizes the initial operation and maintenance model to obtain a 3D operation and maintenance model.

The data update of the CMDB database is changed accordingly with changes in the operation and maintenance system, so that it can reflect the surroundings and related relationships of the observed entity, wherein the relationship between resource devices such as a certain application in a certain A container is pulled up, or a module in an architecture design is implemented by multiple computing nodes, etc., and displayed in an intuitive way. Due to the characteristics of the operation and maintenance system, such entities and relationships are in a state of rapid change. For example, the alignment and shutdown of the container, and the alignment and shutdown of the application can be completed in less than 1 second. In the past In the environment, the migration of applications on different servers is a routine operation.

S3, define the observed object and the N-step adjacent entity set as the observation area through the CMDB database; the N-step adjacent entity set refers to a plurality of entities that can be linked to the observed object by the entity through a relationship no greater than N times, And when the N selection data is large, the scope of real-time monitoring will be large, and the update cost will be high. Generally, the selection of N is 2 or 3.

When the entity object of the observation area is defined, a label is used to mark all the observed entities in the observation area. Once the operation and maintenance system changes and the CMDB database makes a corresponding change, as long as the change involves the observed entity, these The changes are pushed to the 3D rendering display.

S4. Mark the observed entities in the observation area, and perform 3D rendering and display of the entities and the relationship between adjacent entities;

The 3D rendering display method is used to fully reflect the entity in the observation area and the relationship related to the entity, and the relationship related to the entity is as long as one end is the observed entity.

By marking the CMDB database, it is another optimization to let the CMDB database actively push updates instead of looking for updates through regular queries. Although the CMDB database is changing in real time, the number of changes involving the limited observation area is still within a controllable range. Class active push is also within an acceptable range for CMDB databases.

S5. When changing the observed object, calculate the physical size and positional relationship of the observed object in the new observation area in real time, and calculate the new observation area; the new observation area has very little query operation on the overall CMDB database, which is 1% of the global full query In the following, the workload of data update is effectively reduced.

S6. Query and mark the entities in the new observation area, and automatically jump to the 3D rendering display of the entities in the new observation area and the relationship between adjacent entities.

When the observed object changes, the user searches for the next entity along a relationship, and does not need to recalculate the entire observation area, but updates it in the following way: For objects in the old observation area, if the change causes the adjacent distance to exceed N, delete this object. If the original neighbor relationship is N, it becomes N-1 through this switch, and then find the direct neighbor of the N-1 object and add it to the observation area. If the user performs a free jump, The scope of the observation area needs to be recalculated, and after each adjustment of the observation area, the corresponding label in the CMDB database will also be adjusted.

Users can also perform other operations, such as switching perspectives in the 3D operation and maintenance model, clicking on an object to view details, or even directly changing the information of the object to change the CMDB database, etc., which will not cause changes in the observation area, so it is not necessary to will do any recalculations.

By defining and updating the observation area, the scope of real-time changes is controlled within a small range, and more details are displayed to users through limited calculations and queries. In addition, the active push mechanism of the CMDB database allows the changes of the operation and maintenance system to be synchronized in the 3D operation It is reflected in the dimensional model. Compared with the change of tens of thousands of objects that are frequently recalculated, the scope of observation can be controlled to about ten, which greatly reduces the cost of query calculation, but the effect presented to users is improved instead.

To sum up, first obtain the operation data of the resource equipment of the operation and maintenance system, establish the CMDB database, and update the data in the CMDB database in real time according to the operation and maintenance system operation data, establish a 3D operation and maintenance model according to the data information in the CMDB database, and define the observed The object takes the N-step adjacent entity collection as the observation area, and then marks the observed entities in the observation area, and finally performs 3D rendering and display of the entity and the relationship between the adjacent entities. By defining and marking the observed objects in the observation area, the real-time The control range of the change can render more detailed 3D operation and maintenance models to users through limited calculation and query, so that operation and maintenance personnel can observe the details of the 3D operation and maintenance model more intuitively, and perform partial updates during real-time updates , effectively reducing the workload of updating, and improving the speed of information query required by operation and maintenance personnel.

Finally, it should be noted that: the above is only a preferred embodiment of the present invention, and is not intended to limit the present invention. Although the present invention has been described in detail with reference to the foregoing embodiments, for those skilled in the art, it still It is possible to modify the technical solutions recorded in the foregoing embodiments, or to perform equivalent replacements on some of the technical features. Any modifications, equivalent replacements, improvements, etc. within the spirit and principles of the present invention shall be included in the within the protection scope of the present invention.

Claims (10)

1. A method for system operation and maintenance real-time interaction, characterized in that: comprising the following steps: S1. Obtain the operation data of the resource equipment of the operation and maintenance system, establish a CMDB database, and update the data in the CMDB database in real time according to the operation data of the operation and maintenance system; S2. Establish a 3D operation and maintenance model according to the data information in the CMDB database; S3. Define the observed object and the N-step adjacent entity set as the observation area through the CMDB database; S4. Mark the observed entities in the observation area, and perform 3D rendering and display of the entities and the relationship between adjacent entities; S5. When changing the observed object, calculate the physical size and positional relationship of the observed object in the new observation area in real time, and calculate the new observation area; S6. Query and mark the entities in the new observation area, and automatically jump to the 3D rendering display of the entities in the new observation area and the relationship between adjacent entities. 2. A method for real-time interaction of system operation and maintenance according to claim 1, characterized in that: the operation and maintenance system includes a resource management module, a software configuration module, a monitoring management module and an alarm and fault location module, and the resource The management module is electrically connected with the software configuration module, the monitoring management module and the alarm and fault location module respectively. 3. A method for real-time interaction of system operation and maintenance according to claim 2, characterized in that: the resource management module includes basic information of resource devices and the relationship between resources, and resource scheduling is based on resource registration information, for Resources perform function scheduling, and the resource devices include physical servers, virtual servers, containers, and application devices. 4. A method for real-time interaction of system operation and maintenance according to claim 2, characterized in that: the operating data of the resource equipment is uploaded and updated in real time through cloud storage, and the software configuration module includes local configuration management and remote configuration management, where local configuration management includes configuration item identification, workspace management, version control, change control, status reporting, and configuration auditing. 5. A method for real-time interaction of system operation and maintenance according to claim 1, characterized in that: the step of establishing the 3D operation and maintenance model is: first obtain the initial operation and maintenance model according to the operation data of resource equipment, and then identify the initial operation and maintenance model The classification items in the operation and maintenance model, and integrate the corresponding classification item data, obtain the classification item data package, establish the classification item demand table, identify the feature data in the classification item data package, convert the feature data into feature vectors, and according to the feature vector Match the layout values of corresponding classification items, establish a classification item optimization model and a global optimization model, optimize the initial operation and maintenance model through the classification item optimization model and the global optimization model, and obtain a 3D operation and maintenance model. 6. A method for real-time interaction between system operation and maintenance according to claim 1, characterized in that: the data update of the CMDB database is changed accordingly with changes in the operation and maintenance system, so that it can reflect the Observe the surroundings of entities and the conditions of related relationships. 7. A method for real-time interaction of system operation and maintenance according to claim 1, characterized in that: said N-step adjacent entity set refers to a plurality of entities whose entities can be connected to the observation object through no more than N times of relationship Composition, and N selection data is large, the scope of real-time monitoring is large, and the update cost is high. 8. A method for real-time interaction of system operation and maintenance according to claim 7, characterized in that: the 3D rendering display method is used to fully reflect the entity in the observation area and the relationship related to the entity, which is related to the entity The relationship of is as long as one end is the observed entity. 9. A method for real-time interaction of system operation and maintenance according to claim 8, characterized in that: when the entity object of the observation area is defined, a label is used to mark all observed entities in the observation area, once the operation and maintenance When changes in the system lead to corresponding changes in the CMDB database, as long as the changes involve the observed entity, these changes will be pushed to the 3D rendering display. 10. A method for real-time interaction of system operation and maintenance according to claim 9, characterized in that: when the observed object changes, the user searches for the next entity along a relationship without recalculating the entire observation area, and It is updated in the following way: For objects in the old observation area, if the change causes the adjacent distance to exceed N, delete the object. If the original adjacent relationship is N, it becomes N-1 through this switch. Then find the direct neighbors of the N-1 object and add them to the observation area. If the user performs a free jump, the scope of the observation area needs to be recalculated, and after each adjustment of the observation area, the corresponding label in the CMDB database will also be adjusted.

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