CN115422131B - Business review knowledge base retrieval method, device, equipment and computer-readable medium - Google Patents

Abstract

The embodiment of the disclosure discloses a business audit knowledge base retrieval method, a business audit knowledge base retrieval device, business audit knowledge base retrieval equipment and a computer readable medium. One embodiment of the method comprises: responding to the selection operation of a user acting on a query control in a business audit knowledge base page, and displaying a business audit file display sub-page according to a business audit keyword input to a search box corresponding to the query control by the user; determining the business audit keywords as historical business audit search terms and adding the historical business audit search terms into a historical business audit search term set; generating a business audit search hot word set according to the historical business audit search word set; displaying the business audit search hot words in the business audit search hot word set in a preset area of the search box; and updating the displayed business audit file display sub-page in response to detecting that the user acts on the selection operation of any displayed business audit search hot word. The embodiment improves the efficiency of the user for retrieving the file.

Description

Business review knowledge base retrieval method, device, equipment and computer-readable medium

technical field

The embodiments of the present disclosure relate to the field of computer technology, and in particular to a business review knowledge base retrieval method, device, equipment and computer-readable medium.

Background technique

When dealing with business, it is often necessary to manage the output documents or related data files. For ease of management, a business review knowledge base is usually set up. At present, when searching for files in the business review knowledge base, the usual way is to directly retrieve related files.

However, when the above method is used to search for files in the business review knowledge base, the following technical problems often exist:

First, for the files frequently used by the user, manual retrieval is required each time, and the efficiency of the user to retrieve files is low.

Second, uploading files by irrelevant personnel leads to a waste of storage space in the business review knowledge base.

Third, it is impossible to prompt the user for the files under its authority in time, and the user needs to manually retrieve the file, and the efficiency of the user to view the file is low.

Contents of the invention

The Summary of the Disclosure is provided to introduce concepts in a simplified form that are described in detail in the Detailed Description that follows. The content of this disclosure is not intended to identify the key features or essential features of the claimed technical solution, nor is it intended to be used to limit the scope of the claimed technical solution.

Some embodiments of the present disclosure provide a business review knowledge base retrieval method, device, electronic device, and computer readable medium to solve one or more of the technical problems mentioned in the background art section above.

In the first aspect, some embodiments of the present disclosure provide a method for retrieving a business audit knowledge base, the method including: in response to detecting that the user acts on the selection operation of the query control in the business audit knowledge base page, according to the above-mentioned user input to the corresponding The business audit keyword in the search box of the above query control displays the business audit file display subpage; the above business audit keyword is determined as the historical business audit search term and added to the historical business audit search term set to update the above historical business audit search word set; generate a business audit search hot word set according to the above historical business audit search word set; display the business audit search hot word in the business audit search hot word set in the above-mentioned business audit search hot word set in the preset area of the above search box; respond to the detection When the above-mentioned users act on the selection operation of any of the displayed business review search hot words, the displayed subpage of the business review file display is updated.

In a second aspect, some embodiments of the present disclosure provide an apparatus for retrieving a business audit knowledge base. The apparatus includes: a display unit configured to, in response to detecting that a user acts on a selection operation of a query control on a business audit knowledge base page, according to The business audit keyword input by the above user to the search box corresponding to the above query control displays the business audit file display subpage; the determination unit is configured to determine the above business audit keyword as a historical business audit search term and add it to the historical business audit The set of search terms is used to update the set of historical business review search terms; the generation unit is configured to generate a set of hot words for business review search based on the above-mentioned set of historical business review search terms; the display unit is configured as a preset in the above search box In the area, display the business audit search hot words in the above business audit search hot word set; the update unit is configured to respond to the detection of the selection operation of the user acting on any of the displayed business audit search hot words, Displayed business review documents show subpages updated.

In a third aspect, some embodiments of the present disclosure provide an electronic device, including: one or more processors; The processor executes, so that one or more processors implement the method described in any implementation manner of the first aspect above.

In a fourth aspect, some embodiments of the present disclosure provide a computer-readable medium on which a computer program is stored, wherein when the program is executed by a processor, the method described in any implementation manner of the above-mentioned first aspect is implemented.

The above-mentioned embodiments of the present disclosure have the following beneficial effects: through the business review knowledge base retrieval methods of some embodiments of the present disclosure, the efficiency of file retrieval by users is improved. Specifically, the reason for the low efficiency of the user in retrieving files is that the files frequently used by the user need to be manually retrieved every time, and the efficiency of the user in retrieving files is low. Based on this, the business review knowledge base retrieval method of some embodiments of the present disclosure, first, in response to detecting that the user acts on the selection operation of the query control in the business review knowledge base page, according to the business input by the user to the search box of the corresponding query control Review key words, display business review files and display subpages. Thus, the subpages corresponding to the keywords input by the user can be displayed. Then, the business review keyword is determined as the historical service review search term and added to the historical service review search term set, so as to update the historical service review search term set. Thus, each business review keyword input by the user may be determined as a set of historical business review search terms. Secondly, according to the historical business audit search term set, a business audit search search hotspot set is generated. In this way, a set of business review search hotspot words with high user search frequency can be obtained. Then, display the business review search hot words in the business review search hot word set in the preset area of the search box. In this way, the user may be provided with a set of business review search hotspot words with a relatively high search frequency. Finally, in response to detecting the user's selection operation on any of the displayed business review search hot words, the displayed business review file display subpage is updated. Thus, the user can view the corresponding file by selecting any business review search hot word, which avoids the user from manually inputting keywords for retrieval, and improves the efficiency of the user's file retrieval.

Description of drawings

The above and other features, advantages and aspects of the various embodiments of the present disclosure will become more apparent with reference to the following detailed description in conjunction with the accompanying drawings. Throughout the drawings, the same or similar reference numerals denote the same or similar elements. It should be understood that the drawings are schematic and elements and elements have not necessarily been drawn to scale.

FIG. 1 is a flow chart of some embodiments of a business review knowledge base retrieval method according to the present disclosure;

Fig. 2 is a schematic structural diagram of some embodiments of a business review knowledge base retrieval device according to the present disclosure;

FIG. 3 is a schematic structural diagram of an electronic device suitable for implementing some embodiments of the present disclosure.

Detailed ways

Embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. Although certain embodiments of the disclosure are shown in the drawings, it should be understood that the disclosure may be embodied in various forms and should not be construed as limited to the embodiments set forth herein. Rather, these examples are provided so that the understanding of this disclosure will be thorough and complete. It should be understood that the drawings and embodiments of the present disclosure are for exemplary purposes only, and are not intended to limit the protection scope of the present disclosure.

It should also be noted that, for the convenience of description, only the parts related to the related invention are shown in the drawings. In the case of no conflict, the embodiments in the present disclosure and the features in the embodiments can be combined with each other.

It should be noted that concepts such as "first" and "second" mentioned in this disclosure are only used to distinguish different devices, modules or units, and are not used to limit the sequence of functions performed by these devices, modules or units or interdependence.

It should be noted that the modifications of "one" and "multiple" mentioned in the present disclosure are illustrative and not restrictive, and those skilled in the art should understand that unless the context clearly indicates otherwise, it should be understood as "one or more" multiple".

The names of messages or information exchanged between multiple devices in the embodiments of the present disclosure are used for illustrative purposes only, and are not used to limit the scope of these messages or information.

The present disclosure will be described in detail below with reference to the accompanying drawings and embodiments.

FIG. 1 shows a flow 100 of some embodiments of a business review knowledge base retrieval method according to the present disclosure. The business review knowledge base retrieval method includes the following steps:

Step 101 , in response to detecting the user's selection operation on the query control in the business review knowledge base page, display the business review file display subpage according to the business review keyword input by the user into the search box of the corresponding query control.

In some embodiments, the execution body (such as a computing device) of the business audit knowledge base retrieval method may respond to detecting that the user has acted on the selection operation of the query control on the business audit knowledge base page, according to the user input to the corresponding query control Business review keywords in the search box, displaying business review files and displaying subpages. Wherein, the above-mentioned business audit knowledge base page may be a home page after opening a business audit knowledge base (for example, an audit knowledge base). The above-mentioned business audit knowledge base may be a database for storing business audit data. The above query control may be a control for searching corresponding files/folders. The above search box may be a text box for users to input business review keywords. The above business review keyword may be a keyword input by the user to search for a corresponding file/folder. For example, the above-mentioned business review keyword may be digitization. As another example, the above-mentioned business review keyword may be test. The above-mentioned business audit file display subpage may be a subpage for displaying business audit files and/or business audit folders. The above-mentioned business audit file display subpage can be located in the preset area of the above-mentioned business audit knowledge base page. The above business review document shows that the subpage can also be a page displayed by jumping. The above business audit folder may be a folder including business audit files. The above-mentioned business review file may be a file related to business review. For example, the above-mentioned business review documents may be case evaluation items. The formats of the above business review documents may include but not limited to: doc, docx, xls. Thus, the subpages corresponding to the keywords input by the user can be displayed.

It should be noted that the above computing device may be hardware or software. When the computing device is hardware, it can be implemented as a distributed cluster composed of multiple terminal devices, or as a single terminal device. When the computing device is embodied as software, it can be installed in the hardware devices listed above. It can be implemented, for example, as a plurality of software or software modules for providing distributed services, or as a single software or software module. No specific limitation is made here. It should be understood that there may be any number of computing devices, depending on implementation requirements.

Optionally, before the above step 101, firstly, in response to detecting the user's selection operation on the query control, the execution subject may detect whether the user enters a business review keyword in the search box corresponding to the query control. Then, in response to not detecting the input business audit keyword, the business audit root directory may be displayed in the above-mentioned business audit file display subpage. Wherein, the folder corresponding to the above business audit root directory may include all files in the above business audit knowledge base. Thus, when the user does not input a business review keyword, the root directory of the service review can be displayed for the user to use.

In some optional implementations of some embodiments, first of all, the above-mentioned executive body can review the business review files and/or business review folders corresponding to the above-mentioned business review keywords, and the above-mentioned business review files in the above-mentioned business review file display sub-page Audit files and/or path to business audit folder for display. Wherein, the above path includes at least one sub-path. In practice, the above-mentioned executive body can use a search algorithm to find the business review files and/or business review folders corresponding to the above-mentioned business review keywords in the above-mentioned business review knowledge base, and display the above-mentioned business review files on the sub-page of the above-mentioned business review files. The audit file and/or business audit folder, and the path of the above business audit file and/or business audit folder are displayed. Thus, the user can view the corresponding business audit file and/or business audit folder. Then, in response to detecting a selection operation acting on the first sub-path included in the above-mentioned path, the above-mentioned executive body may display the business review root directory. As an example, the above path may be: business audit knowledge base-headquarters business audit knowledge base-shared data-basic data template. The above-mentioned business review root directory may be the "service review knowledge base" included in the above-mentioned path. In response to detecting a selection operation acting on the "business review knowledge base" included in the above path, the above execution subject may display the service review root directory. Afterwards, in response to detecting a selection operation acting on the last sub-path included in the above-mentioned path, the above-mentioned execution subject may display the above-mentioned business review file and/or the upper-level business review folder of the business review folder. Wherein, the above-mentioned upper-level business audit folder may be the business audit file displayed in the above-mentioned business audit file display subpage and/or the upper-level folder of the business audit folder. As an example, in response to detecting a selection operation acting on the "basic data template", the execution subject may display the business review file and/or the business review folder above the business review folder. Finally, in response to detecting that the user has hovered over the business audit file or business audit folder, the attribute information of the business audit file or business audit folder is displayed. The above-mentioned hovering operation may be an operation in which the virtual cursor stays still on the above-mentioned business audit file or business audit folder for longer than a preset hovering duration. The above-mentioned preset hovering duration may be a threshold value of the above-mentioned virtual cursor, which may be a time length during which the virtual cursor stays still on the above-mentioned business audit file or business audit folder. mouse cursor. The above attribute information may include but not limited to: name, file size, creation time, creator, creation unit, and file type. Thus, the business review files and/or business review folders can be further displayed on the above-mentioned business review file display subpage.

Step 102: Determine the business review keyword as a historical business review search term and add it to the historical business review search term set, so as to update the historical business review search term set.

In some embodiments, the above-mentioned executive body may determine the above-mentioned business review keyword as a historical business review search term and add it to the historical business review search term set, so as to update the above-mentioned historical business review search term set. Wherein, the historical business review search terms in the above historical service review search term set may be various business review keywords input by the user. Thus, each business review keyword input by the user may be determined as a set of historical business review search terms.

Step 103 , generating a set of business review search hotspot words according to the historical service review search term set.

In some embodiments, the executive body may generate a set of business review search hotspot words according to the above historical service review search term set. In practice, historical business review search terms that have been input into the search box more than or equal to the preset search times threshold in the above historical business review search term set can be determined as business review search hot words, so as to obtain a business review search hot word set. In this way, a set of business review search hotspot words with high user search frequency can be obtained.

Step 104, displaying the business review search hot words in the business review search hot word set in the preset area of the search box.

In some embodiments, the executive body may display the business review search hot words in the business review search hot word set in the preset area of the search box. Wherein, the aforementioned preset area may be a preset area. For example, the aforementioned preset area may be an area below the aforementioned search box. In practice, according to the number of times each word is input into the search box, the business review search hot words in the above business review search hot word set can be displayed in descending order. In this way, the user may be provided with a set of business review search hotspot words with a relatively high search frequency.

Step 105 , in response to detecting that the user has acted on a selection operation of any displayed business review search hotspot word, update the displayed business review file display subpage.

In some embodiments, in response to detecting that the user acts on a selection operation of any of the displayed business review search hotspot words, the execution subject may update the displayed business review file display subpage. In practice, in response to detecting that the above-mentioned user has acted on the selection operation of any of the displayed business review search hot words, the above-mentioned executive body can review the business review files corresponding to the above-mentioned business review search hot words in the above-mentioned business review file display sub-page and/or the business review folder to update the displayed subpage of the business review file display. Thus, the user can view the corresponding file by selecting any business review search hot word, which improves the efficiency of the user's file retrieval.

Optionally, firstly, in response to detecting a selection operation acting on the business audit upload control in the business audit knowledge base page, the above-mentioned executive body may display the business audit upload window. Wherein, the above-mentioned business review upload window may include a business review upload browsing control, a business review upload confirmation control, a display area for the number of business review attachments, and a preset format prompt corpus for uploading business review files. The above-mentioned business audit upload window may be a window for users to upload files. The above-mentioned business audit upload browsing control may be a control for browsing business audit files to be uploaded. The above business audit file to be uploaded may be a business audit file waiting to be uploaded. The above-mentioned business audit upload confirmation control may be a control for determining uploaded files. The above-mentioned area for displaying the number of business review attachments may be an area for displaying the number of selected business review files to be uploaded. The aforementioned pre-set prompt corpus for uploading business audit file format may be a corpus that prompts the above-mentioned user for the format that the business audit file to be uploaded should satisfy. For example, the above-mentioned prompt corpus of pre-set upload business review file format may be "uploadable file formats are xlsx, docx, doc, xls". Secondly, in response to detecting a selection operation acting on the above-mentioned service audit upload browsing control, the file browsing window may be displayed. Wherein, the above-mentioned file browsing window may be a window for the user to select a business review file to be uploaded. The above-mentioned file browsing window may include a confirmation control for the business review file to be uploaded. The above-mentioned control for determining the business review file to be uploaded may be a control for determining the selected business review file to be uploaded. Afterwards, in response to detection of a selection operation acting on the determination control of the business audit file to be uploaded, the number of business audit files to be uploaded selected by the user in the file browsing window may be determined as the number of business audit files to be uploaded. Then, the number of business review files to be uploaded may be displayed in the display area for the number of business review attachments. Finally, in response to detecting a selection operation acting on the above-mentioned business review upload determination control, the service review file to be uploaded selected by the above-mentioned user in the above-mentioned file browsing window may be uploaded to the above-mentioned service review knowledge base. In this way, the uploading of the business audit file to be uploaded can be realized.

Optionally, in response to the fact that at least one business audit file displayed on the business audit file display sub-page is in a selected state, and it is detected that a selection operation acting on the business audit download control is detected, the above-mentioned executive body may select at least one business audit file in the selected state. Business review files to download. Wherein, the above-mentioned selected state may be a state in which the business audit file or the business audit folder is selected for further operation. The above business audit download control may be a control for downloading business audit files. In this way, the downloading of the business audit files in the business audit knowledge base can be realized.

Optionally, firstly, in response to detecting a selection operation acting on the control of the new business audit folder in the business audit knowledge base page, the execution subject may display the newly created business audit folder. Wherein, the above-mentioned newly-created business audit folder control may be a control for creating a new business audit folder. Secondly, in response to any business audit file or business audit folder displayed on the business audit file display subpage being in a selected state, and a selection operation acting on the renaming control is detected, the executive body may display a new name input box. Wherein, the above-mentioned renaming control may be a control for renaming the business audit file or the business audit folder. The above-mentioned new name input box may be an input box for the user to input a new name (business audit name) of the business audit file or business audit folder. Then, in response to receiving the business audit name input by the user to the new name input box, the executive body may determine the business audit name as the new name of the business audit file or business audit folder in the selected state, to update the above Business audit files or business audit folders are renamed. Afterwards, in response to any of the business audit files or business audit folders displayed on the business audit file display sub-page being in a selected state, and a selection operation acting on the copy control is detected, a business audit file copy pop-up window can be displayed. Wherein, the above-mentioned copy control may be a control for copying business audit files or business audit folders. The above-mentioned business audit file copy pop-up window may include a business audit knowledge base path directory area, a new business audit folder control, and a business audit file copy confirmation control. The above-mentioned business review knowledge base path directory area may be an area for displaying the business review knowledge base path directory. The above path directory of the business audit knowledge base may be a directory including paths of all business audit files and business audit folders of the business audit knowledge base. The above-mentioned control for determining the copy of the business audit file may be a control for determining the copy of the business audit file. Finally, in response to detecting the selection operation of the business audit file copy determination control corresponding to the above-mentioned copy control, the business audit file or business audit folder in the selected state can be copied to the path directory of the above-mentioned user in the above-mentioned business audit knowledge base In the business audit folder under the path selected in the area. Wherein, the business audit file copy confirmation control corresponding to the above copy control may be the business audit file copy confirmation control included in the business audit file copy pop-up window. Thus, it is possible to create, rename and copy files and folders.

Optionally, firstly, in response to any business audit file or business audit folder displayed on the above business audit file display sub-page being in a selected state, and detecting a selection operation acting on the mobile control, the above-mentioned executive body can edit the business audit file Copy the popup window for display. Wherein, the above-mentioned mobile control may be a control for moving business audit files or business audit folders. Then, in response to detecting a selection operation acting on the business audit file copy determination control corresponding to the above-mentioned mobile control, the above-mentioned business audit file or business audit folder can be moved to the path directory area of the above-mentioned business audit knowledge base selected by the above-mentioned user. In the business audit folder under the path of . Afterwards, the moved business audit file or business audit folder can be displayed in a preset invalid state in the business audit folder under the path before the move process. Wherein, the above preset failure state may be a preset failure state. For example, the above-mentioned preset invalidation status may be to display the business audit file or the business audit folder in gray form. Secondly, in response to any business audit file or business audit folder displayed on the above business audit file display sub-page being in the selected state, and detecting the selection operation of the collection control, the business audit file or business audit folder in the selected state Carry out collection processing. Wherein, the above-mentioned collection control may be a control for collecting business audit files or business audit folders. Finally, in response to detection of an online preview operation acting on any business review file displayed on the sub-page for displaying the business review file, the above business review file may be opened to display the above business review file. Wherein, the above-mentioned online preview operation may include but not limited to: a double-click operation. In practice, in response to detecting an online preview operation acting on any business audit file displayed on the business audit file display sub-page, the above-mentioned executive body can call the local wps service to open the above-mentioned business audit file to display the above-mentioned business audit file. Thus, file movement, collection and online preview can be realized.

Optionally, first, in response to detecting that the user acts on the selection operation of the service audit upload control, the execution subject may determine the permission level information corresponding to the user. Wherein, the above permission level information may be information representing the permission level of the user. For example, the above permission level information may indicate that the user's permission level is one level. Then, in response to detecting a selection operation acting on the above-mentioned business review upload determination control, it may be determined whether the file to be uploaded for service review selected by the above-mentioned user in the above-mentioned file browsing window satisfies the file upload permission condition corresponding to the above-mentioned permission level information. Wherein, the above-mentioned file upload permission condition may be that both the file size and the number of files of the business review file to be uploaded are within the preset threshold range corresponding to the permission level. For example, the permission level is level one, and the file upload permission condition can be that the file size of the business review file to be uploaded is less than or equal to 30M, and the number of files is less than or equal to 3. Finally, in response to determining that the above-mentioned file upload permission condition is met, upload the business audit file to be uploaded selected by the above-mentioned user in the above-mentioned file browsing window to the above-mentioned business audit knowledge base.

The above content, as an inventive point of the embodiment of the present disclosure, solves the technical problem 2 mentioned in the background technology, "uploading files by irrelevant personnel leads to waste of storage space in the business review knowledge base". Factors leading to waste of storage space of the business audit knowledge base are as follows: uploading files by irrelevant personnel leads to waste of storage space of the business audit knowledge base. If the above factors are resolved, the effect of saving the storage space of the business review knowledge base can be achieved. In order to achieve this effect, the disclosure introduces permission level information and file upload permission conditions, and limits the number and size of files uploaded by users through the permission level, thereby saving the storage space of the business review knowledge base.

Optionally, first, in response to detecting a selection operation acting on the authority setting control on the business review knowledge base page, a authority setting pop-up window may be displayed. Wherein, the above permission setting pop-up window includes a file viewing control within the current permission. Wherein, the above-mentioned permission setting control may be a control for setting the user's permission. The above permission setting pop-up window may be a window for the user to specifically set permissions. The control for viewing files within the current authority may be a control for viewing files viewable by the user's authority level. Then, in response to detecting that the user acts on the selection operation of the file view control within the current authority, a pop-up window for files within the current authority may be displayed according to the authority level information corresponding to the user. Finally, in response to the detection of a selection operation acting on any file within the current authority included in the file pop-up window within the current authority, you can jump to the file viewing page corresponding to the file within the current authority selected, so as to view the selected current authority file Files within permissions are displayed.

The above content, as an inventive point of the embodiments of the present disclosure, solves the third technical problem mentioned in the background technology: "The files under the user's authority cannot be prompted in time, and the user needs to manually retrieve them, and the efficiency of the user's viewing of files is low." The factors that lead to the low efficiency of users viewing files are as follows: the files under their authority cannot be promptly prompted to users, and users need to manually retrieve them, so the efficiency of users viewing files is low. If the above factors are resolved, the effect of saving the storage space of the business review knowledge base can be achieved. In order to achieve this effect, the disclosure introduces a file viewing control within the current authority, which can directly view the files viewable under the user's authority level, and improves the efficiency of the user's file viewing.

The above-mentioned embodiments of the present disclosure have the following beneficial effects: through the business review knowledge base retrieval methods of some embodiments of the present disclosure, the efficiency of file retrieval by users is improved. Specifically, the reason for the low efficiency of the user in retrieving files is that the files frequently used by the user need to be manually retrieved every time, and the efficiency of the user in retrieving files is low. Based on this, the business review knowledge base retrieval method of some embodiments of the present disclosure, first, in response to detecting that the user acts on the selection operation of the query control in the business review knowledge base page, according to the business input by the user to the search box of the corresponding query control Review key words, display business review files and display subpages. Thus, the subpages corresponding to the keywords input by the user can be displayed. Then, the business review keyword is determined as the historical service review search term and added to the historical service review search term set, so as to update the historical service review search term set. Thus, each business review keyword input by the user may be determined as a set of historical business review search terms. Secondly, according to the historical business audit search term set, a business audit search search hotspot set is generated. In this way, a set of business review search hotspot words with high user search frequency can be obtained. Then, display the business review search hot words in the business review search hot word set in the preset area of the search box. In this way, the user may be provided with a set of business review search hotspot words with a relatively high search frequency. Finally, in response to detecting the user's selection operation on any of the displayed business review search hot words, the displayed business review file display subpage is updated. Thus, the user can view the corresponding file by selecting any business review search hot word, which avoids the user from manually inputting keywords for retrieval, and improves the efficiency of the user's file retrieval.

Continuing to refer to FIG. 2 , as an implementation of the methods shown in the above figures, the present disclosure provides some embodiments of a business review knowledge base retrieval device, and these device embodiments correspond to those method embodiments shown in FIG. 1 , The device can be specifically applied to various electronic devices.

As shown in FIG. 2 , the business review knowledge base retrieval apparatus 200 of some embodiments includes: a display unit 201 , a determination unit 202 , a generation unit 203 , a display unit 204 and an update unit 205 . Wherein, the display unit 201 is configured to, in response to detecting that the user acts on the selection operation of the query control in the business review knowledge base page, display the business review file according to the business review keyword input by the user to the search box corresponding to the query control. sub-page; the determination unit 202 is configured to determine the above-mentioned business review keyword as a historical business review search term and add it to the historical business review search term set, so as to update the above-mentioned historical business review search term set; the generation unit 203 is configured to according to the above-mentioned A set of historical business review search terms, generating a set of business review search hot words; the display unit 204 is configured to display the business review search hot words in the above-mentioned business review search hot word set in the preset area of the search box; the update unit 205 is configured to update the displayed sub-page for displaying business review files in response to detecting that the above-mentioned user has acted on a selection operation of any of the displayed business review search hotspot words.

It can be understood that the units recorded in the business review knowledge base retrieval device 200 correspond to the steps in the method described with reference to FIG. 1 . Therefore, the operations, features and beneficial effects described above for the method are also applicable to the business review knowledge base retrieval apparatus 200 and the units contained therein, and will not be repeated here.

Referring now to FIG. 3 , it shows a schematic structural diagram of an electronic device 300 (such as a computing device) suitable for implementing some embodiments of the present disclosure. Electronic devices in some embodiments of the present disclosure may include, but are not limited to, devices such as mobile phones, notebook computers, digital broadcast receivers, PDAs (Personal Digital Assistants), PADs (Tablet Computers), PMPs (Portable Multimedia Players), vehicle-mounted terminals Mobile terminals such as car navigation terminals, etc., and fixed terminals such as digital TVs, desktop computers, etc. The electronic device shown in FIG. 3 is only an example, and should not limit the functions and scope of use of the embodiments of the present disclosure.

As shown in FIG. 3 , an electronic device 300 may include a processing device 301 (such as a central processing unit, a graphics processing unit, etc.), which may be randomly accessed according to a program stored in a read-only memory (ROM) 302 or loaded from a storage device 308 Various appropriate actions and processes are executed by programs in the memory (RAM) 303 . In the RAM 303, various programs and data necessary for the operation of the electronic device 300 are also stored. The processing device 301 , ROM 302 and RAM 303 are connected to each other through a bus 304 . An input/output (I/O) interface 305 is also connected to the bus 304 .

Typically, the following devices can be connected to the I/O interface 305: input devices 306 including, for example, a touch screen, touchpad, keyboard, mouse, camera, microphone, accelerometer, gyroscope, etc.; including, for example, a liquid crystal display (LCD), speaker, vibration an output device 307 such as a computer; a storage device 308 including, for example, a magnetic tape, a hard disk, etc.; and a communication device 309. The communication means 309 may allow the electronic device 300 to perform wireless or wired communication with other devices to exchange data. While FIG. 3 shows electronic device 300 having various means, it should be understood that implementing or having all of the means shown is not a requirement. More or fewer means may alternatively be implemented or provided. Each block shown in FIG. 3 may represent one device, or may represent multiple devices as required.

In particular, according to some embodiments of the present disclosure, the processes described above with reference to the flowcharts may be implemented as computer software programs. For example, some embodiments of the present disclosure include a computer program product, which includes a computer program carried on a computer-readable medium, where the computer program includes program codes for executing the methods shown in the flowcharts. In some such embodiments, the computer program may be downloaded and installed from a network via communication means 309 , or from storage means 308 , or from ROM 302 . When the computer program is executed by the processing device 301, the above-mentioned functions defined in the methods of some embodiments of the present disclosure are performed.

It should be noted that the computer-readable medium described in some embodiments of the present disclosure may be a computer-readable signal medium or a computer-readable storage medium or any combination of the above two. A computer readable storage medium may be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination thereof. More specific examples of computer-readable storage media may include, but are not limited to, electrical connections with one or more wires, portable computer diskettes, hard disks, random access memory (RAM), read-only memory (ROM), erasable Programmable read-only memory (EPROM or flash memory), optical fiber, portable compact disk read-only memory (CD-ROM), optical storage device, magnetic storage device, or any suitable combination of the above. In some embodiments of the present disclosure, a computer-readable storage medium may be any tangible medium that contains or stores a program that can be used by or in conjunction with an instruction execution system, apparatus, or device. In some embodiments of the present disclosure, however, a computer-readable signal medium may include a data signal propagated in baseband or as part of a carrier wave, carrying computer-readable program code thereon. Such propagated data signals may take many forms, including but not limited to electromagnetic signals, optical signals, or any suitable combination of the foregoing. A computer-readable signal medium may also be any computer-readable medium other than a computer-readable storage medium, which can transmit, propagate, or transmit a program for use by or in conjunction with an instruction execution system, apparatus, or device . Program code embodied on a computer readable medium may be transmitted by any appropriate medium, including but not limited to: wires, optical cables, RF (radio frequency), etc., or any suitable combination of the above.

In some embodiments, the client and the server can communicate using any currently known or future developed network protocols such as HTTP (Hyper Text Transfer Protocol), and can communicate with digital data in any form or medium Communication (eg, communication network) interconnections. Examples of communication networks include local area networks (“LANs”), wide area networks (“WANs”), internetworks (e.g., the Internet), and peer-to-peer networks (e.g., ad hoc peer-to-peer networks), as well as any currently known or future developed network of.

The above-mentioned computer-readable medium may be included in the above-mentioned electronic device, or may exist independently without being incorporated into the electronic device. The above-mentioned computer-readable medium carries one or more programs, and when the above-mentioned one or more programs are executed by the electronic device, the electronic device: responds to detecting that the user acts on the selection operation of the query control in the business review knowledge base page , according to the business audit keyword input by the user into the search box corresponding to the query control, display the business audit file display sub-page; determine the above business audit keyword as the historical business audit search term and add it to the historical business audit search term set, to update the set of historical business review search terms; generate a set of business review search hotspot words according to the above-mentioned set of historical business review search terms; search the hot spots of business review search in the above-mentioned set of business review search hot words in the preset area of the search box Words are displayed; in response to detecting that the above-mentioned user has acted on the selection operation of any of the displayed business review search hot words, the displayed business review file display subpage is updated.

Computer program code for carrying out operations of some embodiments of the present disclosure may be written in one or more programming languages, or combinations thereof, including object-oriented programming languages—such as Java, Smalltalk, C++, Also included are conventional procedural programming languages - such as the "C" language or similar programming languages. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In cases involving a remote computer, the remote computer can be connected to the user computer through any kind of network, including a local area network (LAN) or a wide area network (WAN), or it can be connected to an external computer (for example, using an Internet service provider to connected via the Internet).

The flowchart and block diagrams in the Figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each block in a flowchart or block diagram may represent a module, program segment, or portion of code that contains one or more logical functions for implementing specified executable instructions. It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or they may sometimes be executed in the reverse order, depending upon the functionality involved. It should also be noted that each block of the block diagrams and/or flowchart illustrations, and combinations of blocks in the block diagrams and/or flowchart illustrations, can be implemented by a dedicated hardware-based system that performs the specified functions or operations , or may be implemented by a combination of dedicated hardware and computer instructions.

The units described in some embodiments of the present disclosure may be realized by software or by hardware. The described units may also be set in a processor, for example, it may be described as: a processor includes a display unit, a determination unit, a generation unit, a display unit and an update unit. Wherein, the names of these units do not constitute a limitation to the unit itself under certain circumstances. For example, the generation unit can also be described as “a unit that generates a set of business review search hot words based on the above-mentioned historical service review search term set” .

The functions described herein above may be performed at least in part by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that may be used include: Field Programmable Gate Arrays (FPGAs), Application Specific Integrated Circuits (ASICs), Application Specific Standard Products (ASSPs), System on Chips (SOCs), Complex Programmable Logical device (CPLD) and so on.

The above descriptions are only some preferred embodiments of the present disclosure and illustrations of the applied technical principles. Those skilled in the art should understand that the scope of the invention involved in the embodiments of the present disclosure is not limited to the technical solution formed by the specific combination of the above-mentioned technical features, but also covers the above-mentioned invention without departing from the above-mentioned inventive concept. Other technical solutions formed by any combination of technical features or equivalent features. For example, a technical solution formed by replacing the above-mentioned features with technical features having similar functions disclosed in (but not limited to) the embodiments of the present disclosure.

Claims (9)

1. A business audit knowledge base retrieval method comprises the following steps:

responding to the selection operation of detecting that a user acts on a query control in a business review knowledge base page, and displaying a business review file display sub-page according to a business review keyword input to a search box corresponding to the query control by the user;

determining the service auditing keywords as historical service auditing search words and adding the historical service auditing search words into a historical service auditing search word set so as to update the historical service auditing search word set;

generating a business review search hot word set according to the historical business review search word set;

displaying the business audit search hot words in the business audit search hot word set in a preset area of the search box;

updating the displayed business audit file display sub-page in response to detecting that the user acts on the selection operation of any displayed business audit search hot word;

in response to detecting a selection operation acting on a service audit uploading control in a service audit knowledge base page, displaying a service audit uploading window and determining authority level information corresponding to the user, wherein the authority level information is information representing the authority level of the user, the service audit uploading window comprises a service audit uploading browsing control, a service audit uploading determination control, a service audit attachment quantity display area and a preset uploading service audit file format prompt corpus, and the preset uploading service audit file format prompt corpus is a corpus prompting that the user wants to upload a service audit file to meet the format;

responding to the detected selection operation acting on the business audit uploading browsing control, and displaying a file browsing window, wherein the file browsing window is a window for a user to select a business audit file to be uploaded, and the file browsing window comprises a business audit file determination control to be uploaded;

in response to the detection of the selection operation acting on the to-be-uploaded business audit file determination control, determining the number of the to-be-uploaded business audit files selected by the user in the file browsing window as the number of the to-be-uploaded business audit files;

displaying the number of the service audit files to be uploaded in the service audit attachment number display area;

in response to detecting a selection operation acting on the service audit upload determination control, uploading a service audit file to be uploaded, selected by the user in the file browsing window, to the service audit repository, wherein uploading the service audit file to be uploaded, selected by the user in the file browsing window, to the service audit repository includes:

in response to the detection of the selection operation acting on the service audit upload determination control, determining whether the service audit file to be uploaded selected by the user in the file browsing window meets a file upload permission condition corresponding to the permission level information, wherein the file upload permission condition is that the size and the number of the files of the service audit file to be uploaded are both within a preset threshold range corresponding to the permission level;

and in response to the fact that the file uploading permission condition is met, uploading the to-be-uploaded service audit file selected by the user in the file browsing window to the service audit knowledge base.

2. The method of claim 1, wherein prior to the displaying a business audit file display sub-page, the method further comprises:

in response to the detection of the selection operation of a user on a query control, detecting whether the user inputs a business audit keyword in a search box corresponding to the query control;

and responding to the condition that the input business auditing key words are not detected, and displaying the business auditing root directory in the business auditing file display sub-page.

3. The method of claim 1, wherein the displaying a business audit file displays a sub-page comprising:

displaying a service audit file and/or a service audit folder corresponding to the service audit keyword and a path of the service audit file and/or the service audit folder in the service audit file display sub-page, wherein the path comprises at least one sub-path;

in response to detecting a selection operation acting on a first sub-path included in the path, displaying a business audit root directory;

responding to the detection of the selection operation acting on the last sub-path included in the path, and displaying the service audit file and/or a service audit folder at the upper stage of the service audit folder;

and responding to the hovering operation of the user on the service audit file or the service audit folder, and displaying the attribute information of the service audit file or the service audit folder.

4. The method of claim 3, wherein the method further comprises:

and responding to the at least one item of business audit file displayed on the business audit file display sub-page and being in a selected state, and detecting the selection operation acting on a business audit download control, and downloading the at least one item of business audit file in the selected state.

5. The method of claim 3, wherein the method further comprises:

responding to the detection of the selection operation of a newly-built business audit folder control acting on the business audit knowledge base page, and displaying a newly-built business audit folder;

responding to any service audit file or service audit folder displayed on the service audit file display sub-page to be in a selected state, and detecting a selection operation acting on a renaming control, and displaying a new name input box;

in response to receiving the service audit name input to the new name input box by the user, determining the service audit name as a new name of a service audit file or a service audit folder in a selected state, so as to rename the service audit file or the service audit folder;

responding to any service audit file or service audit folder displayed on the service audit file display sub-page to be in a selected state, detecting a selection operation acting on a copy control, and displaying a service audit file copy popup window, wherein the service audit file copy popup window comprises a service audit knowledge base path directory area, a newly-built service audit folder control and a service audit file copy determining control;

and in response to the detection of the selection operation of the business audit file copy determination control acting on the corresponding copy control, copying the business audit file or the business audit folder in the selected state into the business audit folder under the path selected by the user in the path directory area of the business audit knowledge base.

6. The method of claim 5, wherein the method further comprises:

responding to any business audit file or business audit folder displayed on the business audit file display sub-page to be in a selected state, and detecting the selection operation acting on the mobile control, and displaying a business audit file copy popup window;

in response to detecting a selection operation of a business audit file copy determination control acting on the corresponding mobile control, moving the business audit file or a business audit folder to the business audit folder under a path selected by the user in a path directory area of the business audit knowledge base;

displaying the service audit file or the service audit folder which is processed in a mobile way in a service audit folder in a path before the mobile processing in a preset failure state;

in response to the fact that any service audit file or service audit folder displayed on the service audit file display sub-page is in a selected state and the selection operation of the function collection control is detected, collecting the service audit file or service audit folder in the selected state;

and opening the service audit file to display the service audit file in response to detecting the online preview operation of any service audit file displayed on the service audit file display sub-page.

7. A business audit knowledge base retrieval device comprising:

the first display unit is configured to respond to the detection of the selection operation of a user on a query control in a business audit knowledge base page, and display a business audit file display sub-page according to a business audit keyword input to a search box corresponding to the query control by the user;

a first determining unit configured to determine the service audit keyword as a historical service audit search word and add the historical service audit search word to a historical service audit search word set to update the historical service audit search word set;

the generating unit is configured to generate a business audit search hot word set according to the historical business audit search word set;

the display unit is configured to display the business examination search hot words in the business examination search hot word set in a preset area of the search box;

an updating unit configured to update the displayed business audit file display sub-page in response to detecting a selection operation of the user on any of the displayed business audit search hotspot words;

the display determination unit is configured to respond to the detection of a selection operation acting on a service audit uploading control in a service audit knowledge base page, display a service audit uploading window and determine authority level information corresponding to the user, wherein the authority level information is information representing the authority level of the user, the service audit uploading window comprises a service audit uploading browsing control, a service audit uploading determination control, a service audit attachment quantity display area and a preset uploading service audit file format prompt corpus, and the preset uploading service audit file format prompt corpus is a corpus prompting the user to obtain a format which the service audit file to be uploaded should meet;

the second display unit is configured to display a file browsing window in response to detecting a selection operation acting on the service audit uploading browsing control, wherein the file browsing window is a window for a user to select a service audit file to be uploaded, and the file browsing window comprises a service audit file to be uploaded determining control;

a second determining unit, configured to determine, in response to detecting a selection operation acting on the to-be-uploaded service audit file determination control, the number of the to-be-uploaded service audit files selected by the user in the file browsing window as the number of the to-be-uploaded service audit files;

the third display unit is configured to display the number of the service audit files to be uploaded in the service audit attachment number display area;

an uploading unit configured to upload, in response to detecting a selection operation acting on the service audit upload determination control, a to-be-uploaded service audit file selected by the user in the file browsing window to the service audit repository, wherein the uploading the to-be-uploaded service audit file selected by the user in the file browsing window to the service audit repository includes:

in response to the detection of the selection operation acting on the service audit upload determination control, determining whether the service audit file to be uploaded selected by the user in the file browsing window meets a file upload permission condition corresponding to the permission level information, wherein the file upload permission condition is that the file size and the file number of the service audit file to be uploaded are both within a preset threshold range corresponding to the permission level;

and in response to the fact that the file uploading permission condition is met, uploading the to-be-uploaded service audit file selected by the user in the file browsing window to the service audit knowledge base.

8. An electronic device, comprising:

one or more processors;

a storage device having one or more programs stored thereon;

when executed by the one or more processors, cause the one or more processors to implement the method of any one of claims 1-6.

9. A computer-readable medium, on which a computer program is stored, wherein the program, when executed by a processor, implements the method of any one of claims 1-6.

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