Disclosure of Invention
The invention aims to provide a cross-domain general office method and a supporting system based on government affair business cooperation technology, so as to form a feasible method which can be widely applied to cross-domain general office modes such as cross-province, intra-province and the like, rely on government affair service systems established by virtue of a place and a place of origin, reduce construction cost of the cross-domain general office system and provide services for other areas conveniently.
The aim of the invention is achieved by the following technical scheme:
In one aspect, the invention provides a cross-domain handling method based on government affair business cooperation technology, which comprises the following steps:
S1, establishing a collaborative capability rule, and dividing an electronic government system of a local place and a proxy place into two service systems according to service types, namely a receiving system and a handling system, and defining the capability of the two service systems for carrying out collaborative work to be resided;
S2, the capability of the home service system is resided in a cross-domain general handling support system, a developer of the home service system resides in the capability according to a collaborative capability rule, and when each capability resides, a capability address and interface parameters are recorded, one or more collaborative capability rules of the developer are configured, and the developer is applicable to government service matters and the network environment in which the developer operates;
S3, docking the home service system, wherein a developer of the home service system applies that other service systems have residence capacity to dock with the home service system;
S4, configuring cooperative routing according to government service item dimensions, wherein the cooperative routing is a system carried by a acceptance-handling link required to pass after a piece is received, and a plurality of cooperative routing are configured for one government service item;
s5, opening cooperative routing or office application according to different office depths, wherein the office depths are divided into a generation display mode, a generation receiving mode and a generation receiving mode;
s6, applying for different open contents of the attribution by the agency according to different requirements of the agency depth of the agency and completing the butting;
and S7, distributing the office, and when the office service office task is generated, distributing the office according to different office depths.
In some possible embodiments, in step S1, the capabilities required to reside in each of the two types of service systems defined by the collaboration capability rule for performing collaboration include interfaces and pages adapted to different terminal forms;
Meanwhile, the collaborative capability rule also defines the calling relation among various capabilities of the service system, the unified interface structure and the unified HTTP message header parameter name of the service system docking cross-domain general support system, and the collaborative docking mode of the service system is divided into the following two modes:
A unidirectional cooperative mode, namely, an application party of an interface invokes a unified pushing interface of a cross-domain general support system to push service data to each accessed service system, and the accessed service system receives the service data through the resident interface;
and the two-way collaboration mode is that an application party of the interface calls a unified pushing interface of the cross-domain general support system to push service data to each accessed service system, and the application party of the interface needs to enter a data feedback interface and is connected with the data feedback interface from the application interface, and when the application interface feeds back data to the application party, the cross-domain general support system calls the data feedback interface in which the application party enters.
In some possible embodiments, in step S3, the application and docking of the capabilities proceeds as follows:
s31, the application capacity of the application party is related to the type of the system, specifically, the acceptance system application is in butt joint with the handling system, or the handling system application is in butt joint with the acceptance system;
S32, after the abutting application passes the auditing, issuing addresses of all the residence capacity of the applied system after the network agent of the cross-domain through support system to the application party according to the network environment operated by the application party system, so that the abutting of each service system with the service systems in other network environments is realized;
S33, after the applicant obtains the authorized capability address, the applicant automatically completes the docking development and debugging of the self service system and the self service system, and if the collaborative capability rule defines that the collaborative docking mode of the authorized capability is a bidirectional collaborative mode, the applicant also needs to configure a data feedback interface for the self service system;
Step S34, one service system of the applicant can be simultaneously in butt joint with a plurality of service systems.
In some possible embodiments, in step S5,
The generation display mode is a home open home office application, and the home office application comprises a window registration receipt page and a correction and supplement page, and is in butt joint with the collaborative route, and the office data is stored in a home government service platform or system;
the mail replacing and receiving mode is a affiliated open cooperative route, and provides a receiving application and material interface, a receiving progress query interface, a transaction guide query interface, a material sharing interface and a material verification interface of an affiliated receiving system in the cooperative route;
the substitution acceptance mode is a transaction submitting interface, a transaction progress query interface, a transaction guide query interface, a material sharing interface and a material verification interface of the home open transaction system;
in the step S6 of the process of the present invention,
When the depth of the office is the generation display mode, the generation place applies for the URL of the application of the local office, and links are mounted in a self acceptance system;
When the depth of the office is in a receipt replacing mode, the office is created by the office and basic information, network environment and page URL of the office are input, a cross-domain office support system issues a docking key to the office, and the office is docked with a receipt application and material interface, a receipt progress query interface, a transaction guide query interface, a material sharing interface and a material verification interface of a self-receipt system in the office application cooperative route based on the created office;
When the depth of the office is the acceptance mode, the office enters the capacity of the acceptance system of the office in the cross-domain office support system, applies for the capacity of the office system and finishes the butt joint with the office system, the method comprises the steps of configuring a cooperative route from a proxy acceptance system to a proxy handling system, and completing the butt joint of a receipt page of the self acceptance system and the cooperative route from the proxy acceptance system to the proxy handling system by the proxy according to the method of the proxy mode.
In some possible embodiments, in step S7,
When the general office depth is a generation display mode, all government service office tasks are cooperatively distributed in the affiliated service system;
When the depth of the office is the collection-substituting mode, the collection page developed by the office inquires the information of the office guide through the information office guide inquiry interface of the affiliated acceptance system and displays the information to the government service object, the government service object selects the government service items to be transacted and inputs the business data, and the government service office task is cooperatively distributed between the affiliated acceptance system and the affiliated transacting system defined by the cooperative route according to the cooperative route configured by the affiliated;
When the depth of the office is the acceptance mode, the acceptance page developed by the office inquires the information of the office guide through the information guide inquiry interface of the affiliated office system and displays the information to the government service object, the government service object selects the government service item to be transacted and inputs the business data, and the government service office task is cooperatively distributed between the affiliated office system and the affiliated office system defined by the cooperative route according to the cooperative route configured by the affiliated office;
When the source system calls the capability address of the network proxy of the cross-domain through support system during cooperative distribution, the source system ID, the unified item code, the cooperative rule code, the office serial number and the service data are transferred according to the definition of the unified HTTP message header.
In some possible embodiments, in step S4, 1 acceptance system and 1 or more transaction systems are configured in a collaborative route, and when the transaction systems are plural, it is required to specify which transaction item each transaction system respectively transacts, and define a serial, parallel or integrated relationship between each transaction system.
On the other hand, the invention provides a cross-domain general office support system based on government affair business cooperation technology, which is used for realizing the cross-domain general office method, splitting the cross-domain general office support system according to functional modules, and comprises the following steps:
The collaborative capability rule configuration module is used for configuring capability purposes, capability forms, collaborative calling relations, collaborative docking modes of the home service system and the proxy service system and whether the home service system must be resided or not;
The system comprises a capability parking module, a service system management module and a service system management module, wherein the service system parking module is used for parking a service system and capability parking, the service system parking comprises inputting basic information of the system, system types and a network environment in which the system operates, and issuing a docking key to a parking system;
The collaborative docking module is used for displaying a dockable system set, checking a docking application, and issuing addresses of all residence capabilities of the applied system after the network proxy of the cross-domain general support system to an application party after the docking application passes the checking;
The cooperative route configuration module is used for configuring cooperative routes in the dimension of the government affair service items and configuring a plurality of cooperative routes for each government affair service item;
The cross-domain docking module is used for displaying the open contents of the affiliated places and docking the proxy places, wherein the display contents comprise office applications, collaborative routes and various interfaces of the affiliated business system which implement the dimension of a list by government service matters, and the proxy places apply for docking the open contents of the different affiliated places according to different requirements of the proxy places on the communication depth;
And the Nginx load clusters are deployed in the government Internet area and the electronic government external network area at the same time, the two clusters carry out bidirectional cross-network configuration, and the modules deployed in the government Internet area and the electronic government external network area are mutually accessed by a cross-network calling and cross-domain general support system for reverse proxy of the residence capability.
In some possible embodiments, when the capability residence module performs capability residence of the service system, the service system with interface capability having interface documents can upload documents, and the service system with interface capability having dial testing channels can also input dial testing samples;
After the abutting joint module passes the abutting joint application audit, the applied system uploads the interface document when the capability is in residence, the applied party can also download the interface document, if the abutting joint mode of the authorized capability is defined by the abutting joint capability rule to be two-way abutting joint, the applied party also needs to configure a data feedback interface for the own business system to receive feedback data;
The cooperative gateway module can also carry out cooperative authentication, receive a call application of a service source system, check a butt joint key of the service source system, carry out cooperative target addressing, receive a call application of the service source system, search cooperative routes of corresponding matters in a cooperative route configuration module according to unified matters codes transferred in the call application, search an original address of the cooperative target system in the cooperative routes, and carry out cooperative distribution.
In some possible embodiments, the cross-domain office support system further comprises:
the capacity monitoring module is used for configuring a capacity inspection plan and inspecting all residence capacity of the service system according to the capacity inspection plan to obtain an inspection report;
the collaborative monitoring module is used for recording the capacity calling information between all the service source systems and the service target systems to form a collaborative log, summarizing the collaborative log according to the office serial numbers, and collaborative monitoring the progress of office tasks in collaborative routing;
The system comprises a government service item monitoring and notifying module, a government service management department user, a government service item monitoring and notifying module and a government service item monitoring and notifying module, wherein the government service item monitoring and notifying module is used for monitoring whether the government service item is abolished or newly added;
At this time, the cross-domain office method further includes the following steps:
S8, carrying out inspection on all residence capabilities of the service system at a designated time through a capability monitoring module;
s9, recording capability calling information among all service source systems and service target systems through a cooperative monitoring module, and forming a cooperative log;
and S10, monitoring whether the government service matters are abolished or newly increased through a government service matters change monitoring and notifying module.
In some possible embodiments, when the capability monitoring module performs capability inspection, the interface capability calls the interface capability according to a dial-up test sample input when the capability is resident, the page capability accesses according to a page address input when the capability is resident, and an inspection result is returned; after the capability monitoring module obtains the inspection report, outputting the inspection report according to the dimension of the cross-domain general support system user, outputting the inspection report of the residence capability of the business system developer, and outputting the inspection report of the management authority capability of the cross-domain general support system operation and maintenance user or the government service management department user;
In the collaborative monitoring process, the collaborative routing nodes which are completed, are in the process of handling, do not arrive and do not need to pass through are marked by different colors, and the calling state of the capacity can be checked in each collaborative routing node.
The technical scheme of the embodiment of the invention has at least the following advantages and beneficial effects:
1. The cross-domain general office method and the supporting system provided by the invention can realize cross-domain general office and cross-department general office of government affair services based on the cooperation between the existing business system systems of different areas and different departments, are widely applicable to cross-domain general office of different division levels and different department levels, and effectively solve the reform demands of 'one-window acceptance and one-network general office' of an integrated government affair service platform.
2. The cross-domain office method and the supporting system provided by the invention can provide different butt joint modes and butt joint contents according to different cross-domain office depths, and provide more various choices for the agency, so that the agency can realize office butt joint of different office depths according to the conditions of the agency.
3. The invention is different from the prior art that a unified cross-domain general handling acceptance system is required to be built, and only a cross-domain general handling support system based on a government service cooperation technology is required to be built, so that the butt joint of a service system of a home and a proxy is realized, the construction cost is lower, and meanwhile, when the cross-domain general handling support system is built, the home and the government service cooperation system built by the home share the same functional module, so that the construction cost can be further reduced.
4. When specific government service work is carried out, the method is carried out in the proxy acceptance system which is used by the proxy user, so that the process that the proxy comprehensive window personnel is familiar with and uses multiple sets of acceptance systems is avoided, and the use cost that the proxy comprehensive window personnel is familiar with and uses multiple sets of acceptance systems is reduced.
Detailed Description
Referring to fig. 1, the present embodiment provides a cross-domain business method based on government service cooperation technology, which specifically includes the following steps:
S1, establishing a collaborative capability rule, and dividing an electronic government system of a local place and a proxy place into two service systems according to service types, namely a receiving system and a handling system, and defining the capability of the two service systems for carrying out collaborative work to be resided;
In step S1, the capability of the two types of service systems defined by the collaborative capability rule to perform collaborative work includes interfaces and pages adapted to different terminal forms, for example, the capability of the local acceptance system to perform collaborative work includes receiving applications and material interfaces, an acceptance progress query interface, a transaction guide query interface, a material sharing interface, a material verification interface, etc., the capability of the local transaction system to perform collaborative work includes a transaction submitting interface, a transaction progress query interface, a transaction guide query interface, a material sharing interface, a material verification interface, etc., and the capability of the local acceptance system to perform collaborative work includes a receipt page, a data feedback interface, etc.
Meanwhile, the collaborative capability rule also defines the calling relation among various capabilities of the service system, such as receiving application and material interfaces, receiving progress query interfaces, transaction guide query interfaces, material sharing interfaces and material verification interface supply-place receiving system calls of the local receiving system, and receiving system calls of the local transaction system, such as transaction submitting interfaces, transaction progress query interfaces, transaction guide query interfaces, material sharing interfaces and material verification interface supply-place receiving system calls.
Secondly, the collaboration capability rule also defines a unified interface structure and a unified HTTP message header parameter name of the business system docking cross-domain office support system.
In addition, the cooperative capability rule defines a cooperative docking mode of the service system, and the cooperative docking mode is divided into the following two modes:
A unidirectional cooperative mode, namely, an application party of an interface invokes a unified pushing interface of a cross-domain general support system to push service data to each accessed service system, and the accessed service system receives the service data through the resident interface;
And the two-way collaboration mode is that an application party of the interface calls a unified pushing interface of the cross-domain general support system to push service data to each accessed service system, and the application party of the interface needs to enter a data feedback interface and is connected with the data feedback interface from the application interface, and when the application interface feeds back data to the application party, the cross-domain general support system calls the data feedback interface in which the application party enters to receive the data.
S2, the capability of the home business system (namely the acceptance system and the handling system) is resided in the cross-domain general handling support system, a developer of the home business system resided in the capability according to the collaborative capability rule, and when each capability resided in, a capability address, an interface parameter, one or more collaborative capability rules to which the developer belongs are recorded, the government service matters are applicable, the network environment is where the developer operates, and the like.
Step S3, the affiliated service system is docked, a developer of the affiliated service system applies for docking of other service systems with own system, specifically, please refer to FIG. 2, the application and docking of the capability are carried out according to the following methods:
s31, the application capacity of the application party is related to the type of the system, specifically, the acceptance system application is in butt joint with the handling system, or the handling system application is in butt joint with the acceptance system;
S32, after the abutting joint application passes the auditing, issuing addresses of all the residence capacity of the applied system after the network agent of the cross-domain through support system to the application party according to the network environment operated by the application party system, so that the abutting joint of each service system with the service systems in other network environments in the own network environment is realized, namely, the abutting joint of the service systems in different network environments in the cross-network environment is realized, and the abutting joint difficulty of the different service systems in the cross-network environment is reduced;
For example, when the applicant system is resident, the applicant system defines that the applicant system runs on an electronic government external network, and the applied capacity runs on the Internet, and then the cross-domain general support system authorizes the applicant system to be the capacity address in the electronic government external network environment after the applied capacity passes through the network agent;
Step S33, after the applicant obtains the authorized capability address, the applicant automatically completes the docking development and debugging of the self service system and the self service system, and if the collaborative capability rule defines that the collaborative docking mode of the authorized capability is a bidirectional collaborative mode, the applicant also needs to configure a data feedback interface for the self service system so as to receive feedback data through the data feedback interface;
Step S34, one service system of the applicant can be simultaneously in butt joint with a plurality of service systems.
S4, configuring cooperative routes according to government service item dimensions, wherein the cooperative routes are systems carried by acceptance-handling links required to pass after a government service item is accepted, a government service item is configured with a plurality of cooperative routes, and the specific cooperative route through which the government service item passes for circulation can be determined by an acceptance page of a proxy acceptance system.
In step S4, 1 receiving system and 1 or more handling systems are configured in one collaborative route, and when there are a plurality of handling systems, it is necessary to specify which handling item (i.e., government service item) each handling system handles, and define a serial, parallel or integrated relationship between each handling system. Preferably, when developing the collaborative routing configuration module of the cross-domain general processing support system, collaborative routes of intra-domain business and collaborative routes of cross-domain general processing can be managed in a unified way, and collaborative routes of intra-domain business and collaborative routes of cross-domain general processing are not distinguished in a system function layer, so that government service matters in different scenes are decided by a receiving page of a general processing system to pass through which collaborative route to conduct data circulation, thereby achieving the same standard circulation of intra-domain business and cross-domain general processing, and reducing the overall construction cost.
S5, opening cooperative routing or office application according to different office depths, wherein the office depths are divided into a generation display mode, a generation receiving mode and a generation receiving mode.
Specifically, in step S5, the generation display mode is a home office application, which includes a window registration receipt page and a compensation and compensation page, and interfaces with a collaborative route to implement a complete office flow of government service matters, and office data may be stored in a government service platform or system, specifically, a window sponsor uses a home user system and distinguishes a home office from a foreign office by a user name or other identifier, and a government service object (i.e., a office crowd) checks the office progress in a personal center of a home government service network.
The mail receiving mode is a affiliated open cooperative route, and provides interfaces such as a receiving application and material interface, a receiving progress query interface, a transaction guide query interface, a material sharing interface, a material verification interface and the like of an affiliated receiving system in the cooperative route, so that a mail receiving page of the affiliated receiving system is conveniently in butt joint with the interfaces.
The proxy acceptance mode is interfaces such as a transaction submitting interface, a transaction progress query interface, a transaction guide query interface, a material sharing interface and a material verification interface of the home open transaction system, so that a receipt page of the proxy acceptance system is conveniently in butt joint with the interfaces.
S6, applying for different open contents of the attribution according to different requirements of the attribution on the office depth, and completing the butt joint.
Specifically, in step S6, when the depth of the office is the generation display mode, the generation applies for the URL of the local office application, and mounts the link in the own acceptance system;
When the depth of the transaction is a receipt replacing mode, the transaction is created by the proxy and basic information, network environment and page URL of the transaction are input, a cross-domain transaction supporting system issues a docking key to the transaction of the proxy, and the proxy is based on the receiving application and material interface, the receipt progress query interface, the transaction guide query interface, the material sharing interface and the material verification interface of the local receipt system in the created transaction application cooperative route, and the docking is completed with the receipt page of the self receipt system, so that the docking of the local receipt system and the local receipt system is realized;
When the depth of the office is the acceptance mode, the office enters the capability of the acceptance system of the office in the cross-domain office support system according to the step S2 and the step S3, simultaneously applies the capability of the office system and completes the butt joint with the office system, the method comprises the steps that a cooperative route from a proxy acceptance system to a subordinate office system is configured according to step S4, and the proxy completes the butt joint of the cooperative route of a receipt page of the self acceptance system and the proxy acceptance system to the subordinate office system according to the method of the proxy acceptance mode, so that the butt joint of the proxy acceptance system and the subordinate office system is realized.
For example, when the current office business system is in butt joint with the transaction guide inquiry interface of the affiliated business system, the effect of carrying out the proxy with the affiliated office standard can be achieved, and when the current office business system is in butt joint with the material sharing interface or the material verification interface of the affiliated business system, the effect of reducing the authenticity of the material submitted by the government service object paper material or the material submitted by the self-verification government service object can be achieved.
S7, distributing the office, and when the office service office task is generated, distributing the office according to different office depths.
In step S7, when the depth of the office is the generation display mode, the government service office tasks are all distributed cooperatively in the affiliated service system, namely, the government service business to be handled is selected from the receiving pages developed by the subordinate government service objects and business data is input, the affiliated developed office applications are used for interfacing corresponding cooperative routes, and the government service office tasks are distributed cooperatively between the affiliated acceptance system and the affiliated handling system defined by the cooperative routes;
When the depth of the office is the collection-substituting mode, the collection page developed by the office inquires the information of the office guide through the information office guide inquiry interface of the affiliated acceptance system and displays the information to the government service object, the government service object selects the government service items to be transacted and inputs the business data, and the government service office task is cooperatively distributed between the affiliated acceptance system and the affiliated transacting system defined by the cooperative route according to the cooperative route configured by the affiliated;
When the depth of the office is the acceptance mode, the acceptance page developed by the office inquires the information of the office guide through the information guide inquiry interface of the affiliated office system and displays the information to the government service object, the government service object selects the government service item to be transacted and inputs the business data, and the government service office task is cooperatively distributed between the affiliated office system and the affiliated office system defined by the cooperative route according to the cooperative route configured by the affiliated office.
When the source system calls the capability address of the network proxy of the cross-domain through support system during cooperative distribution, the source system ID, the unified item code, the cooperative rule code, the office serial number and the service data are transferred according to the definition of the unified HTTP message header.
And meanwhile, the cross-domain general support system uses the event code to inquire the cooperative route effective by the government service item, finds a cooperative target system defined by the cooperative route, uses the calling relation defined by the cooperative rule code, calls the original address where the target system resides by the cross-domain general support system, and transmits service data.
Further, the cross-domain office method provided by the embodiment further includes the following steps:
S8, carrying out inspection on all residence capabilities of the service system at a designated time through a capability monitoring module;
s9, recording capability calling information among all service source systems and service target systems through a cooperative monitoring module, and forming a cooperative log;
and S10, monitoring whether the government service matters are abolished or newly increased through a government service matters change monitoring and notifying module.
On the other hand, referring to fig. 3, the present embodiment further provides a cross-domain office support system based on a government service collaboration technology, which is configured to implement the cross-domain office method described above, where the cross-domain office support system is split according to function modules, and includes a collaboration capability rule configuration module, a capability access module, a collaboration docking module, a collaboration routing configuration module, a cross-domain docking module, a collaboration gateway module, a capability monitoring module, a collaboration monitoring module, and a government service item monitoring and notification module.
The collaboration capability rule configuration module is used for configuring capability purposes, capability forms (namely interfaces or pages adapting to different terminal forms), collaboration calling relations, collaboration docking modes, whether to enter residence or not and the like of the home service system and the proxy service system.
The capacity parking module is used for parking the business system and the capacity. The service system is resident in a network environment comprising system basic information, system type and system operation, and issues a docking key to the resident system, and it is to be noted that in normal cases, a home user can be resident in the system and the system, and a proxy user can only be resident in the system. The capacity residence comprises calling out the collaborative capacity rule of the system according to which of the acceptance system and the handling system the business system is, wherein a developer of the business system records the capacity of the system according to the collaborative capacity rule, when the capacity residence module of the business system is used for carrying out the capacity residence of the business system, the interface capacity has the business system of an interface document, the developer of the business system can upload the document, and the interface capacity has the business system of a dial testing channel and can record a dial testing sample. In addition, the capability hosting module may also configure a capability library to manage all hosted business systems and capabilities through the capability library storage.
And the collaborative docking module is used for displaying a dockable system set, checking a docking application, and issuing addresses of all the residence capabilities of the applied system after the network proxy of the cross-domain general support system to an application party after the docking application passes the checking.
For the display of the system set which can be docked, the applicant selects the type of the own service system, the cooperative docking module screens out the system which can be docked with the service system of the applicant from the service systems which are already resident in the cross-domain general support system, and the applicant can select one or more systems to initiate docking application. And for auditing the application, the applied party audits the application information to display the service system information of the applied party. After the check of the application is passed, the address of the application system after all the residence capacity passes through the network proxy of the cross-domain general office support system is issued to the application party according to the network environment operated by the service system of the application party, and it is required to be noted that if the application system uploads the interface document when the capacity is residence, the application party can also download the interface document, and if the coordination capacity rule defines that the coordination docking mode of the authorized capacity is bidirectional coordination, the application party also needs to configure a data feedback interface for the own service system to receive feedback data.
The collaborative routing configuration module is configured to configure a collaborative route with a government service item dimension, configure a plurality of collaborative routes for each government service item, specifically, configure 1 acceptance system and 1 or more handling systems in a topology form in one collaborative route, when the handling systems are multiple, it is necessary to specify which handling item each handling system handles, and define a serial, parallel or integrated relationship between the handling systems. In addition, the cooperative routing configuration module may further configure a cooperative routing library to store a cooperative route for managing all government service matters through the cooperative routing library.
And the cross-domain docking module is used for docking the open content display and the proxy place of the home. The display content comprises office application, cooperative routing and various interfaces of a affiliated business system, wherein the office application and the cooperative routing implement a list dimension by government service matters, and the affiliated open content is applied for different affiliated open contents in a proxy mode according to different requirements of the proxy to the office depth.
And the Nginx load clusters are deployed in the government Internet area and the electronic government external network area at the same time, the two clusters carry out bidirectional cross-network configuration, and the modules deployed in the government Internet area and the electronic government external network area are mutually accessed by a cross-network calling and cross-domain general support system for reverse proxy of the residence capability.
The collaborative gateway module can also carry out collaborative authentication, receive a call application of a service source system, check a butt joint key of the service source system, carry out collaborative target addressing, receive the call application of the service source system, search a collaborative route of corresponding matters in a collaborative route configuration module according to unified matters codes transmitted in the call application, search an original address of the collaborative target system in the collaborative route, and carry out collaborative distribution.
And the capacity monitoring module is used for configuring a capacity inspection plan and inspecting all the residence capacity of the service system according to the capacity inspection plan so as to obtain an inspection report. In particular, the capacity inspection plan may include a time period for performing inspection and the number of inspection in a single time period, e.g., the time period may be configured in hours, days, weeks, months, etc. And after the capability monitoring module obtains a patrol report, the capability monitoring module outputs a patrol report according to the dimension of a cross-domain general support system user, specifically, a patrol report of the entrance capability of a developer of a service system is output, and a patrol report of the capability of the management authority of the cross-domain general support system operation and maintenance user or a government service management department user is output.
The collaborative monitoring module is used for recording the capacity calling information between all the service source systems and the service target systems to form a collaborative log, summarizing the collaborative log based on the office serial numbers, and collaborative monitoring the progress of the office tasks in the collaborative route. Preferably, in the collaborative monitoring process, the collaborative routing nodes which are completed, are in the process of handling, do not arrive and do not need to pass through are marked by different colors, and each collaborative routing node can also check the calling state of the capability.
And the government service event monitoring and notifying module is used for monitoring whether the government service event is abolished or newly added. Specifically, when the government service items configured with the cooperative route are revoked, a notice is sent to a home subscriber configuring the cooperative route of the government service items, a developer of a service system carrying each node of each cooperative route and a proxy subscriber, the government service items are revoked, the cooperative route is disabled, and when the government service items are newly added, a government service management department is notified that the user configures the cooperative route for the newly added government service items.
In addition, it should be noted that, if the self-service government service business collaboration system is built in the affiliated area, when the self-service government service business collaboration system is specifically built, the above-mentioned collaboration capability rule configuration module, capability residence module, collaboration docking module, collaboration route configuration module, collaboration gateway module, capability monitoring module, collaboration monitoring module and government service event monitoring and notification module can share the same function module as the self-service government service business collaboration system in the affiliated area, and only the collaboration route in the affiliated area or the collaboration route in the cross-domain office needs to be identified in the specific collaboration route, and only the collaboration route in the cross-domain office is displayed in the cross-domain docking module, thereby further reducing the cost of building the cross-domain office support system.
The above is only a preferred embodiment of the present invention, and is not intended to limit the present invention, but various modifications and variations can be made to the present invention by those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention should be included in the protection scope of the present invention.