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CN114800432A - Office interaction system - Google Patents

Office interaction system Download PDF

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CN114800432A
CN114800432A CN202210219781.8A CN202210219781A CN114800432A CN 114800432 A CN114800432 A CN 114800432A CN 202210219781 A CN202210219781 A CN 202210219781A CN 114800432 A CN114800432 A CN 114800432A
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robot
request
office
applicant
module
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CN114800432B (en
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刘毅
安娃
顾莉
陈江
邱功茂
潘勇廷
邱奕豪
谭志杰
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Guangzhou Academy of Fine Arts
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    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B25HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
    • B25JMANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
    • B25J11/00Manipulators not otherwise provided for
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B25HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
    • B25JMANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
    • B25J5/00Manipulators mounted on wheels or on carriages
    • B25J5/02Manipulators mounted on wheels or on carriages travelling along a guideway
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B25HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
    • B25JMANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
    • B25J9/00Programme-controlled manipulators
    • B25J9/16Programme controls
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B25HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
    • B25JMANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
    • B25J9/00Programme-controlled manipulators
    • B25J9/16Programme controls
    • B25J9/1679Programme controls characterised by the tasks executed
    • BPERFORMING OPERATIONS; TRANSPORTING
    • B25HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
    • B25JMANIPULATORS; CHAMBERS PROVIDED WITH MANIPULATION DEVICES
    • B25J9/00Programme-controlled manipulators
    • B25J9/16Programme controls
    • B25J9/1694Programme controls characterised by use of sensors other than normal servo-feedback from position, speed or acceleration sensors, perception control, multi-sensor controlled systems, sensor fusion

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  • Engineering & Computer Science (AREA)
  • Mechanical Engineering (AREA)
  • Robotics (AREA)
  • Business, Economics & Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Human Resources & Organizations (AREA)
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  • Data Mining & Analysis (AREA)
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Abstract

The invention provides an office interaction system, which comprises a track arranged on the ceiling of an office and a preset number of robots moving along the track, wherein the track is communicated with all independent spaces of the office, each robot is resident above an office station correspondingly, the robots are used for receiving interaction requests of an applicant on the office station and completing interaction actions, each robot comprises a central processor, a driving module, a sensing module, a voice module and an object carrying module, the object carrying module is used for carrying an object requested to be delivered by the applicant, the robots receive gesture requests/voice requests of the applicant through the sensing module/voice module and analyze request information through the central processor, and the central processor controls the driving module to drive the robots to move along the track to the office stations of designated receivers according to the request information, and outputting the request information of the applicant through a voice module and interacting with the receiver to complete the interactive request.

Description

一种办公室交互系统an office interactive system

技术领域technical field

本发明涉及机器人领域,尤其涉及一种办公室交互系统。The invention relates to the field of robots, in particular to an office interaction system.

背景技术Background technique

在现代办公环境中,工位环境长期稳定且趋于单一化,办公环境不满足员工健康办公需求,员工普遍压力较大,寂寞情绪突出,缺乏归属感,员工间沟通与互动存在缺陷,个性表达欲望得不到满足,为了进一步关注员工生理与心理健康,调动办公室氛围,为员工给予办公支持,本发明提出一种以智能办公机器人为载体的办公室交互系统,通过信息传递的方式拉近同事之间的关系,增加员工交流互动,营造轻松有趣的办公氛围。In the modern office environment, the work station environment is long-term stable and tends to be simplistic. The office environment does not meet the needs of employees for healthy office work. The employees are generally under great pressure, the loneliness is prominent, the lack of sense of belonging, the communication and interaction between employees are defective, and the expression of personality Desires are not satisfied. In order to pay more attention to the physical and mental health of employees, mobilize the atmosphere of the office, and provide office support for employees, the present invention proposes an office interaction system with an intelligent office robot as a carrier, which brings colleagues closer by means of information transmission. Increase the communication and interaction of employees, and create a relaxed and interesting office atmosphere.

发明内容SUMMARY OF THE INVENTION

本发明针对目前存在的问题,提出一种办公室交互系统。Aiming at the existing problems, the present invention proposes an office interaction system.

本发明提供一种办公室交互系统,其包括架设于办公室天花板的轨道以及沿轨道移动的预订数量个机器人,所述轨道连通办公室的所有独立空间,每一所述机器人对应常驻在办公工位的上方,所述机器人用于接收办公工位上申请人的交互请求并完成交互动作,每一所述机器人包括一中央处理器、一驱动模块、感知模块、语音模块以及一载物模块,所述载物模块用于承载申请人请求递送的物件,所述机器人通过感知模块/语音模块接收申请人的手势请求/语音请求,并通过中央处理器解析请求信息,该中央处理器根据所述请求信息控制驱动模块驱动所述机器人沿轨道移动前往指定的接收者的办公工位,通过语音模块输出申请人的请求信息并与接收者互动以完成申请人的交互请求。The present invention provides an office interaction system, which includes a track erected on the ceiling of the office and a predetermined number of robots moving along the track, the track connects all independent spaces of the office, and each of the robots corresponds to a robot resident at an office station. Above, the robot is used to receive the interactive request from the applicant on the office station and complete the interactive action. Each of the robots includes a central processing unit, a drive module, a perception module, a voice module and a load module. The The object-carrying module is used to carry the object that the applicant requests to deliver. The robot receives the applicant's gesture request/voice request through the perception module/voice module, and parses the request information through the central processor, which according to the request information The control and drive module drives the robot to move along the track to the designated recipient's office station, outputs the applicant's request information through the voice module and interacts with the recipient to complete the applicant's interactive request.

优选的,所述感知模块还用于采集员工面部特征,所述中央处理器根据面部特征判断员工状态,所述机器人根据员工状态选择性发出交互语音,所述交互语音包括表彰语音、关怀语音、提醒喝水语音、提醒休息语音以及氛围音乐。Preferably, the sensing module is also used to collect the facial features of the employees, the central processor judges the status of the employees according to the facial features, and the robot selectively emits interactive voices according to the status of the employees, and the interactive voices include commendation voices, caring voices, Voice reminder to drink water, voice reminder to rest, and ambient music.

优选的,申请人通过手势请求/语音请求呼叫机器人,并通过语音模块设定向机器人发布提醒任务,还通过语音模块输入提醒消息,当提醒任务触发时,输出所述提醒消息。Preferably, the applicant calls the robot through a gesture request/voice request, and sets a reminder task to be issued to the robot through the voice module, and also inputs a reminder message through the voice module, and outputs the reminder message when the reminder task is triggered.

优选的,所述办公工位上方对应的轨道设置有一伸缩轴,当前来交互的机器人沿轨道移动至所述伸缩轴处时,所述机器人通过伸缩轴移动至接收者办公桌上。Preferably, a corresponding rail above the office station is provided with a telescopic shaft, and when the robot to interact with each other moves to the telescopic shaft along the track, the robot moves to the recipient's desk through the telescopic shaft.

优选的,所述机器人包括一摄像头以及表情灯,所述摄像头用于采集员工面部特征,所述表情灯根据交互内容切换机器人的互动表情。Preferably, the robot includes a camera and an expression light, the camera is used to collect the facial features of the employee, and the expression light switches the interactive expression of the robot according to the interactive content.

优选的,所述机器人包括本体以及承载本体的环转支架和旋转支架,其中,所述环转支架滑动安装在轨道上,所述旋转支架旋转安装在所述环转支架上,所述本体旋转安装在所述旋转支架上,该本体绕旋转支架的轴心进行旋转,该本体以及旋转支架绕环转支架的轴心进行环转。Preferably, the robot includes a body and a swivel bracket and a swivel bracket that carry the body, wherein the swivel bracket is slidably mounted on a track, the swivel bracket is rotatably mounted on the swivel bracket, and the body rotates Installed on the rotating support, the body rotates around the axis of the rotating support, and the body and the rotating support rotate around the axis of the rotating support.

优选的,所述交互请求包括排队请求,所述机器人执行排队请求的步骤如下:步骤一,申请人通过手势请求/语音请求呼叫机器人;步骤二,机器人接收请求信息;步骤三,机器人前往指定地点排队;步骤四,机器人向接收人发出排队请求信息,接收人通过手势/语音提示机器人排队信息;步骤五,机器人接收排队信息;步骤六,当队列顺延至申请人时,机器人返回申请人工位处,通知申请人;步骤七,申请人前往排队地点。Preferably, the interaction request includes a queuing request, and the robot executes the queuing request as follows: step 1, the applicant calls the robot through a gesture request/voice request; step 2, the robot receives the request information; step 3, the robot goes to a designated place Queue; Step 4, the robot sends a queuing request message to the recipient, and the recipient prompts the robot to queue up information by gesture/voice; Step 5, the robot receives the queuing information; Step 6, when the queue is extended to the applicant, the robot returns to the applicant's place , notify the applicant; Step 7, the applicant goes to the queuing place.

优选的,所述交互请求包括文件递送请求,所述机器人执行文件递送请求的步骤如下:步骤一,申请人通过手势请求/语音请求呼叫机器人;步骤二,机器人接收请求信息;步骤三,申请人将待递送文件通过载物模块挂置在机器人上;步骤四,机器人携带待递送文件前往指定地点;步骤五,机器人语音提示接收者;步骤六,机器人放置文件;步骤七,机器人返回申请人工位并反馈递送结果。Preferably, the interaction request includes a file delivery request, and the robot executes the file delivery request as follows: step 1, the applicant calls the robot through a gesture request/voice request; step 2, the robot receives the request information; step 3, the applicant The document to be delivered is hung on the robot through the cargo module; step 4, the robot takes the document to be delivered to the designated place; step 5, the robot voice prompts the recipient; step 6, the robot places the document; step 7, the robot returns to the application position and provide feedback on delivery results.

优选的,每一办公工位设置有一RFID标签,机器人通过RFID标签配对前往指定的办公工位完成交互请求。Preferably, each office station is provided with an RFID tag, and the robot goes to the designated office station to complete the interaction request through the RFID tag pairing.

本发明提供的办公室交互系统以及办公室交互系统达到的有益效果如下:The office interaction system provided by the present invention and the beneficial effects achieved by the office interaction system are as follows:

该办公室交互系统通过轨道连通所有独立空间,利用机器人的感知模块和语音模块智能接收申请人的请求,随后沿轨道移动前往指定地点实现交互,以智能机器人为载体通过信息传递的方式拉近同事之间的关系,同时提高交互效率,增加员工交流互动,营造轻松有趣的办公氛围。The office interaction system connects all independent spaces through the track, uses the robot's perception module and voice module to intelligently receive the applicant's request, and then moves along the track to the designated place to achieve interaction, and uses the intelligent robot as the carrier to get closer to colleagues through information transmission. At the same time, improve the interaction efficiency, increase employee communication and interaction, and create a relaxed and interesting office atmosphere.

附图说明Description of drawings

图1是本发明第一实施例提供的一种办公室交互系统的逻辑结构图;1 is a logical structure diagram of an office interaction system provided by a first embodiment of the present invention;

图2是本发明第一实施例提供的机器人的交互流程图;Fig. 2 is the interaction flow chart of the robot provided by the first embodiment of the present invention;

图3是本发明第一实施例提供的机器人的结构图;3 is a structural diagram of a robot provided by the first embodiment of the present invention;

图4是图3中机器人的另一视角结构图。FIG. 4 is a structural diagram of the robot in FIG. 3 from another perspective.

具体实施方式Detailed ways

下面结合附图对本发明所提供的一种办公室交互系统作进一步说明,需要指出的是,下面仅以一种最优化的技术方案对本发明的技术方案以及设计原理进行详细阐述。An office interaction system provided by the present invention is further described below with reference to the accompanying drawings. It should be pointed out that the technical solution and design principle of the present invention are described in detail below only with an optimized technical solution.

在本发明的全篇描述中,需要说明的是,对于方位词,如有术语“中心”,“横向”、“纵向”、“侧向”、“长度”、“宽度”、“厚度”、“上”、“下”、“前”、“后”、“左”、“右”、“竖直”、“垂直”、“水平”、“顶”、“底”、“内”、“外”、“顺时针”、“逆时针”等指示方位和位置关系为基于附图所示或本领域技术人员通用的称呼的方位或位置关系,仅是为了便于叙述本发明和简化描述,而不是指示或暗示所指的装置或元件必须具有特定的方位、以特定方位构造和操作,不能理解为限制本发明的具体保护范围In the entire description of the present invention, it should be noted that, for orientation words, such as the terms "center", "horizontal", "longitudinal", "lateral", "length", "width", "thickness", "Top", "Bottom", "Front", "Back", "Left", "Right", "Vertical", "Vertical", "Horizontal", "Top", "Bottom", "Inside", " "Outside", "clockwise", "counterclockwise" and other indications of orientation and positional relationship are based on the orientation or positional relationship shown in the accompanying drawings or the names commonly used by those skilled in the art, and are only for the convenience of describing the present invention and simplifying the description, and It is not indicated or implied that the indicated device or element must have a particular orientation, be constructed and operated in a particular orientation, and should not be construed as limiting the specific protection scope of the present invention

首先,参阅图1,本发明提供的办公室交互系统,其包括架设于办公室天花板的轨道1以及沿轨道1移动的预订数量个机器人2,所述轨道1连通办公室的所有独立空间,每一所述机器人2对应常驻在办公工位的上方,所述机器人2 用于接收办公工位上申请人的交互请求并完成交互动作,每一所述机器人包括一中央处理器、一驱动模块、感知模块、语音模块以及一载物模块,所述载物模块用于承载申请人请求递送的物件,所述机器人通过感知模块/语音模块接收申请人的手势请求/语音请求,并通过中央处理器解析请求信息,该中央处理器根据所述请求信息控制驱动模块驱动所述机器人沿轨道移动前往指定的接收者的办公工位,通过语音模块输出申请人的请求信息并与接收者互动以完成申请人的交互请求。First, referring to FIG. 1 , an office interaction system provided by the present invention includes a track 1 erected on the office ceiling and a predetermined number of robots 2 moving along the track 1, the track 1 connects all independent spaces of the office, and each of the The robot 2 is correspondingly located above the office station. The robot 2 is used to receive the interactive request of the applicant on the office station and complete the interactive action. Each of the robots includes a central processing unit, a drive module, and a perception module. , a voice module and a cargo module, the cargo module is used to carry the object requested by the applicant, the robot receives the applicant's gesture request/voice request through the perception module/voice module, and parses the request through the central processor information, the central processor controls the drive module to drive the robot to move along the track to the designated recipient's office according to the request information, outputs the applicant's request information through the voice module and interacts with the recipient to complete the applicant's request information. interactive request.

具体的,结合图4,所述感知模块还用于采集员工面部特征,其包括摄像头 211,所述中央处理器根据面部特征判断员工状态,所述机器人根据员工状态选择性发出交互语音,所述交互语音包括表彰语音、关怀语音、提醒喝水语音、提醒休息语音以及氛围音乐,另外,所述机器人还包括一表情灯212,所述表情灯212根据交互内容切换机器人的互动表情,使得机器人在交互过程中显得更有趣味性,调整交互气氛。Specifically, with reference to FIG. 4 , the sensing module is also used to collect the facial features of employees, which includes a camera 211 , the central processing unit judges the status of the employees according to the facial features, the robot selectively sends out interactive voices according to the status of the employees, and the The interactive voice includes commendation voice, caring voice, reminder voice to drink water, voice reminder to rest, and ambient music. In addition, the robot also includes an expression light 212, and the expression lamp 212 switches the interactive expression of the robot according to the interactive content, so that the robot is in The interaction process is more interesting and the interaction atmosphere is adjusted.

可优选的是,申请人通过手势请求/语音请求呼叫机器人,并通过语音模块设定向机器人发布提醒任务,还通过语音模块输入提醒消息,当提醒任务触发时,输出所述提醒消息。Preferably, the applicant calls the robot through a gesture request/voice request, and sets a reminder task to be issued to the robot through the voice module, and also inputs a reminder message through the voice module, and outputs the reminder message when the reminder task is triggered.

具体的,结合图1,所述办公工位上方对应的轨道设置有一伸缩轴3,当前来交互的机器人2沿轨道1移动至所述伸缩轴3处时,所述机器人通过伸缩轴3 移动至接收者办公桌上,现有技术中,伸缩轴是较为成熟的技术,可具体由电动推杆或液压推杆实现,在此不一一赘述。Specifically, with reference to FIG. 1 , a telescopic shaft 3 is provided on the corresponding rail above the office station. When the robot 2 to interact with is moved to the telescopic shaft 3 along the rail 1 , the robot moves to the telescopic shaft 3 through the telescopic shaft 3 . On the receiver's desk, in the prior art, the telescopic shaft is a relatively mature technology, which can be specifically realized by an electric push rod or a hydraulic push rod, which will not be described in detail here.

结合图3,所述机器人2包括本体21以及承载本体的环转支架22和旋转支架23,其中,所述环转支架22滑动安装在轨道上使机器人可以沿滑轨1移动,所述旋转支架23旋转安装在所述环转支架22上,所述本体21旋转安装在所述旋转支架上23,该本体绕旋转支架23的轴心进行旋转也即图3中的B方向旋转,该本体21以及旋转支架23绕环转支架22的轴心进行环转也即图3中的A 方向旋转,使该机器人2可以从全方位捕捉申请人的手势请求。Referring to FIG. 3 , the robot 2 includes a main body 21 , a rotating support 22 and a rotating support 23 that carry the body, wherein the rotating support 22 is slidably installed on a track so that the robot can move along the slide rail 1 , and the rotating support 23 is rotatably mounted on the swivel bracket 22, and the body 21 is rotatably mounted on the swivel bracket 23. The body rotates around the axis of the swivel bracket 23, that is, rotates in the direction B in FIG. 3, the body 21 And the rotating bracket 23 rotates around the axis of the rotating bracket 22 , that is, rotates in the direction A in FIG. 3 , so that the robot 2 can capture the applicant's gesture request from all directions.

另外,参考图2,具体介绍机器人2的交互流程,其中:In addition, referring to FIG. 2 , the interaction flow of the robot 2 is introduced in detail, wherein:

所述交互请求包括预约排队请求,所述机器人执行排队请求的步骤如下:步骤一,申请人通过手势请求/语音请求呼叫机器人;步骤二,机器人接收请求信息;步骤三,机器人前往指定地点排队;步骤四,机器人向接收人发出排队请求信息,接收人通过手势/语音提示机器人排队信息;步骤五,机器人接收排队信息;步骤六,当队列顺延至申请人时,机器人返回申请人工位处,通知申请人;步骤七,申请人前往排队地点。The interactive request includes a reservation queuing request, and the robot executes the queuing request as follows: step 1, the applicant calls the robot through a gesture request/voice request; step 2, the robot receives the request information; step 3, the robot goes to a designated place to queue; Step 4, the robot sends a queuing request message to the recipient, and the recipient prompts the robot to queue up information through gestures/voices; Step 5, the robot receives the queuing information; Step 6, when the queue is delayed to the applicant, the robot returns to the applicant's place to notify Applicant; Step 7, the applicant goes to the queuing place.

所述交互请求包括物品传递请求,所述机器人执行文件递送请求的步骤如下:步骤一,申请人通过手势请求/语音请求呼叫机器人;步骤二,机器人接收请求信息;步骤三,申请人将待递送文件通过载物模块挂置在机器人上;步骤四,机器人携带待递送文件前往指定地点;步骤五,机器人语音提示接收者;步骤六,机器人放置文件;步骤七,机器人返回申请人工位并反馈递送结果。The interactive request includes an item delivery request, and the robot executes the file delivery request as follows: step 1, the applicant calls the robot through a gesture request/voice request; step 2, the robot receives the request information; step 3, the applicant sends the request to be delivered The document is hung on the robot through the loading module; step 4, the robot takes the document to be delivered to the designated place; step 5, the robot voice prompts the recipient; step 6, the robot places the document; step 7, the robot returns to the application position and feedbacks the delivery result.

另外,该机器人还通过感知模块实现对员工的情感关怀,具体的,该机器人可设定为定时提醒员工喝水和休息,当机器人处于非交互请求状态时,机器人主动检测员工状态并提醒员工喝水或休息,其次,该机器人还可以通过申请人主动设定定时提醒功能,机器人在接收定时提醒指令后,按时提醒用户;该机器人在情感交流的流程中主动检测员工情绪,并根据员工的情绪调用语言包与员工主动交流缓解员工的情绪。In addition, the robot also realizes emotional care for employees through the perception module. Specifically, the robot can be set to regularly remind employees to drink water and rest. When the robot is in a non-interactive request state, the robot actively detects the employee's state and reminds the employee to drink water. Water or rest, secondly, the robot can also actively set the timing reminder function through the applicant. After the robot receives the timing reminder command, it will remind the user on time; the robot actively detects the employees’ emotions in the process of emotional communication, and according to the employees’ emotions Invoke language packs to actively communicate with employees to ease employees' emotions.

最后,所述机器人还相互感知,当用户提出气氛烘托请求是,机器人接收气氛烘托指令并变更气氛烘托模式,机器人根据气氛烘托请求播放音乐/语言/表情,并联动其他机器人进行语言/表情交流,活跃办公室气氛,调整办公氛围。Finally, the robots also perceive each other. When the user makes an atmosphere rendering request, the robot receives the atmosphere rendering instruction and changes the atmosphere rendering mode. The robot plays music/language/expression according to the atmosphere rendering request, and communicates with other robots in language/expression. Enliven the office atmosphere and adjust the office atmosphere.

本发明提供的办公室交互系统,可主动/被动调整办公室氛围,为员工给予舒适活跃的办公氛围支持,通过信息、物品传递的方式拉近同时之间的关系,增加员工交流互动,营造轻松有趣的办公氛围。The office interaction system provided by the present invention can actively/passively adjust the office atmosphere, provide comfortable and active office atmosphere support for employees, narrow the relationship between the same time through the transmission of information and items, increase the communication and interaction of employees, and create a relaxed and interesting atmosphere. Office atmosphere.

以上仅是本发明的优选实施方式,应当指出的是,上述优选实施方式不应视为对本发明的限制,本发明的保护范围应当以权利要求所限定的范围为准。对于本技术领域的普通技术人员来说,在不脱离本发明的精神和范围内,还可以做出若干改进和润饰,这些改进和润饰也应视为本发明的保护范围。The above are only the preferred embodiments of the present invention. It should be noted that the above preferred embodiments should not be regarded as limitations of the present invention, and the protection scope of the present invention should be based on the scope defined by the claims. For those skilled in the art, without departing from the spirit and scope of the present invention, several improvements and modifications can also be made, and these improvements and modifications should also be regarded as the protection scope of the present invention.

Claims (9)

1.一种办公室交互系统,其特征在于,其包括架设于办公室天花板的轨道以及沿轨道移动的预订数量个机器人,所述轨道连通办公室的所有独立空间,每一所述机器人对应常驻在办公工位的上方,所述机器人用于接收办公工位上申请人的交互请求并完成交互动作,每一所述机器人包括一中央处理器、一驱动模块、感知模块、语音模块以及一载物模块,所述载物模块用于承载申请人请求递送的物件,所述机器人通过感知模块/语音模块接收申请人的手势请求/语音请求,并通过中央处理器解析请求信息,该中央处理器根据所述请求信息控制驱动模块驱动所述机器人沿轨道移动前往指定的接收者的办公工位,通过语音模块输出申请人的请求信息并与接收者互动以完成申请人的交互请求。1. an office interaction system is characterized in that, it comprises the track that is erected on the ceiling of the office and the predetermined number of robots that move along the track, the track communicates all the independent spaces of the office, and each described robot corresponds to resident in the office. Above the workstation, the robot is used to receive the interactive request of the applicant on the office workstation and complete the interactive action. Each of the robots includes a central processing unit, a drive module, a perception module, a voice module and a load module. , the carrier module is used to carry the object requested by the applicant to be delivered, and the robot receives the applicant's gesture request/voice request through the perception module/voice module, and parses the request information through the central processing unit. The request information control driving module drives the robot to move along the track to the designated recipient's office station, outputs the applicant's request information through the voice module and interacts with the recipient to complete the applicant's interactive request. 2.根据权利要求1所述的一种办公室交互系统,其特征在于,所述感知模块还用于采集员工面部特征,所述中央处理器根据面部特征判断员工状态,所述机器人根据员工状态选择性发出交互语音,所述交互语音包括表彰语音、关怀语音、提醒喝水语音、提醒休息语音以及氛围音乐。2. A kind of office interaction system according to claim 1, is characterized in that, described sensing module is also used for collecting employee facial feature, described central processing unit judges employee state according to facial feature, described robot selects according to employee state The interactive voices include recognition voices, caring voices, reminder voices to drink water, voice reminders to rest, and ambient music. 3.根据权利要求1所述的一种办公室交互系统,其特征在于,申请人通过手势请求/语音请求呼叫机器人,并通过语音模块设定向机器人发布提醒任务,还通过语音模块输入提醒消息,当提醒任务触发时,输出所述提醒消息。3. a kind of office interaction system according to claim 1 is characterized in that, the applicant calls the robot by gesture request/voice request, and is set by the voice module to issue the reminder task to the robot, also by the voice module input reminder message, When the reminder task is triggered, the reminder message is output. 4.根据权利要求1所述的一种办公室交互系统,其特征在于,所述办公工位上方对应的轨道设置有一伸缩轴,当前来交互的机器人沿轨道移动至所述伸缩轴处时,所述机器人通过伸缩轴移动至接收者办公桌上。4. An office interaction system according to claim 1, characterized in that, a corresponding rail above the office station is provided with a telescopic shaft, and when the robot that is interacting moves to the telescopic shaft along the rail, the The robot is moved to the recipient's desk through a telescopic shaft. 5.根据权利要求2所述的一种办公室交互系统,其特征在于,所述机器人包括一摄像头以及表情灯,所述摄像头用于采集员工面部特征,所述表情灯根据交互内容切换机器人的互动表情。5 . An office interaction system according to claim 2 , wherein the robot comprises a camera and an expression light, the camera is used to collect facial features of employees, and the expression light switches the interaction of the robot according to the interactive content. 6 . expression. 6.根据权利要求5所述的一种办公室交互系统,其特征在于,所述机器人包括本体以及承载本体的环转支架和旋转支架,其中,所述环转支架滑动安装在轨道上,所述旋转支架旋转安装在所述环转支架上,所述本体旋转安装在所述旋转支架上,该本体绕旋转支架的轴心进行旋转,该本体以及旋转支架绕环转支架的轴心进行环转。6 . The office interaction system according to claim 5 , wherein the robot comprises a body, a swivel bracket and a swivel bracket that carry the body, wherein the swivel bracket is slidably installed on a track, and the The rotating bracket is rotatably mounted on the revolving bracket, the body is rotatably mounted on the rotating bracket, the body rotates around the axis of the rotating bracket, and the body and the rotating bracket rotate around the axis of the revolving bracket . 7.根据权利要求1所述的一种办公室交互系统,其特征在于,所述交互请求包括排队请求,所述机器人执行排队请求的步骤如下:7. A kind of office interaction system according to claim 1, is characterized in that, described interaction request comprises queuing request, and the step that described robot performs queuing request is as follows: 步骤一,申请人通过手势请求/语音请求呼叫机器人;Step 1, the applicant calls the robot through gesture request/voice request; 步骤二,机器人接收请求信息;Step 2, the robot receives the request information; 步骤三,机器人前往指定地点排队;Step 3, the robot goes to the designated place to line up; 步骤四,机器人向接收人发出排队请求信息,接收人通过手势/语音提示机器人排队信息;Step 4: The robot sends a queuing request message to the recipient, and the recipient prompts the robot for queuing information by gesture/voice; 步骤五,机器人接收排队信息;Step 5, the robot receives the queuing information; 步骤六,当队列顺延至申请人时,机器人返回申请人工位处,通知申请人;Step 6: When the queue is postponed to the applicant, the robot will return to the applicant's position and notify the applicant; 步骤七,申请人前往排队地点。Step 7: The applicant goes to the queuing place. 8.根据权利要求1所述的一种办公室交互系统,其特征在于,所述交互请求包括文件递送请求,所述机器人执行文件递送请求的步骤如下:8. An office interaction system according to claim 1, wherein the interaction request comprises a file delivery request, and the step of the robot executing the file delivery request is as follows: 步骤一,申请人通过手势请求/语音请求呼叫机器人;Step 1, the applicant calls the robot through gesture request/voice request; 步骤二,机器人接收请求信息;Step 2, the robot receives the request information; 步骤三,申请人将待递送文件通过载物模块挂置在机器人上;Step 3, the applicant hangs the document to be delivered on the robot through the loading module; 步骤四,机器人携带待递送文件前往指定地点;Step 4: The robot takes the documents to be delivered to the designated place; 步骤五,机器人语音提示接收者;Step 5, the robot voice prompts the recipient; 步骤六,机器人放置文件;Step 6, the robot places the file; 步骤七,机器人返回申请人工位并反馈递送结果。Step 7: The robot returns to the applicant's position and feeds back the delivery result. 9.根据权利要求1所述的一种办公室交互系统,其特征在于,每一办公工位设置有一RFID标签,机器人通过RFID标签配对前往指定的办公工位完成交互请求。9 . An office interaction system according to claim 1 , wherein each office station is provided with an RFID tag, and the robot goes to the designated office station to complete the interaction request through the RFID tag pairing. 10 .
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