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CN1142305A - Method and apparatus for delivery of a response in a messaging system - Google Patents

Method and apparatus for delivery of a response in a messaging system Download PDF

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Publication number
CN1142305A
CN1142305A CN95191797A CN95191797A CN1142305A CN 1142305 A CN1142305 A CN 1142305A CN 95191797 A CN95191797 A CN 95191797A CN 95191797 A CN95191797 A CN 95191797A CN 1142305 A CN1142305 A CN 1142305A
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CN
China
Prior art keywords
message
mode
terminal
telephone
timer
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Pending
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CN95191797A
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Chinese (zh)
Inventor
斯蒂芬·J·古德伯格
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Motorola Solutions Inc
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Motorola Inc
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Publication of CN1142305A publication Critical patent/CN1142305A/en
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W84/00Network topologies
    • H04W84/02Hierarchically pre-organised networks, e.g. paging networks, cellular networks, WLAN [Wireless Local Area Network] or WLL [Wireless Local Loop]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W88/00Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
    • H04W88/18Service support devices; Network management devices
    • H04W88/185Selective call encoders for paging networks, e.g. paging centre devices
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533Voice mail systems

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)

Abstract

A system controller (102) operates in a messaging system (100) to deliver a response to a message. The response is communicated to a messaging terminal (115) at a response telephone number. The messaging terminal (115) includes a voice receive mode or a data receive mode, or both. A message input handler (404) receives the message and the response telephone number during a telephone call. A memory (408) stores the response telephone number in correspondence with the message. The message input handler (404) also receives the response, associates the message stored in the message memory with the response, and retrieves the response telephone number corresponding with the message associated with the response. A telephone response handler (420) delivers the response in accordance with the receive mode of the messaging terminal (115), using the retrieved response telephone number.

Description

Transmit the method and apparatus of replying transmission in the message system
The present invention relates to transmit in the message system and to transmit the message terminal to one and transmit one, be specifically related to the speech used in the exchanging telephone network transmission message system or the transmission message terminal of data mode be transmitted the method and apparatus of replying in order to finish to the replying of message.
Along with the message terminal in the selective call communication system becomes more senior, perfect, to handle various types of message with not invasion mode flexibly and to reply, becoming for making user's satisfaction becomes more and more important in the management of message and message terminal.For example, with transmitting the transmission information apparatus that transmission message terminal that message system uses can comprise a telephone bandset and a numeral, their shared telephone lines.Telephone set is used for producing speech or DTMF selective call message, and the digital delivery information apparatus is used for producing the selective call message of numeral, and two class message back are toward storing so that line up transmission.The originator of such message can be expected replying of a digital form or from the speech phone call of answer party.In addition, on the message terminal, can receive the speech information of non-request in the speech phone call mode.The user of message terminal or be ready and expect to receive the replying of message with digital form, when replying the complicated alphanumeric message of handling for the computer generalization that is difficult for being transmitted in the message system, this will be very necessary.When transmitting the message terminal only is digital device and when not having telephone bandset, just need replying of digital form.On the other hand, the user may existing telephone bandset have the digital delivery information apparatus again, and the user perhaps is ready and expect or for " in real time " or be the VAB voice answer back of storing.
Giving an a kind of known devices (it can receive with telephone set or digital device, and uses very successfully) that transmits message terminal transmission speech and data-message is partly to locate to use a kind of signal that is specific to data transfer protocol in the beginning of answering call.As an example, a modulator-demodulator connects signal, and it is come to realize a call establishment according to standard agreement by modem application.When the message terminal was answered an answer calls, this transmitted the message terminal and connects signal in response with modulator-demodulator, afterwards, transmitted the message system controller and just can finish this call setup, and carry out the data of replying and transmit.Come in the system of identification message type in this specific character of use, the user of expectation speech information can be subjected to bothering of audible data-signal with the telephone set answer calls time, or has to wait for before the call of electricity consumption switch on by transmitting the message terminal and determine whether the other end of call is a modulator-demodulator.
Another message management problem in more complicated transmission message system is that needs will send a telephone number to replying by route of a message, rather than the used telephone number of this message that starts.Along with the more familiar transmission message system of user, simultaneously again along with transmitting the message system scope bigger (possibility that causes replying time-delay is bigger) that becomes, this flexibility becomes even more important.Longer reply time-delay and cause: message originator may be in the situation at another telephone number place when replying when expectation receives.Receive one in message originator and reply and be about to it for thirty years of age and be transmitted to another telephone number, also can cause similar situation so that when handling by the third party.
In view of the above, need a kind of method and apparatus of replying the transmission message terminal that sends appointment to that makes effectively now, it finishes the transmission of data or VAB voice answer back in the preferred mode of user of the transmission message terminal that reception is replied, and does not transmit the data-signal of invading and harassing to subsets during transmitting answering call.
In view of the above, according to a first aspect of the invention, a kind of in order to transmit the step that the method for replying of message is comprised reception, storage, association, retrieval and transmission.The using system controller is replied the transmission message terminal that can send answerphone number place by the transmission message system that includes switched telephone (STN) to.Transmit the message terminal and comprise speech receive mode or data receive mode at least, also can comprise the two.System controller comprises telephony interface, message input processor, message memory and telephone answering processor.In receiving step, message and answerphone number are received by the message input processor.
In storing step, with message and corresponding answerphone number storage in message memory.In associated steps, the message that is stored in the message memory is associated with replying of being received by system controller.In searching step, from message memory the retrieval and reply the corresponding answerphone number of related message.In transfer step, use the answerphone number of being retrieved to transmit and reply, so that set up an answer calls connection by STN to transmitting the message terminal from telephony interface.Reply is to transmit according to the receive mode that transmits the message terminal.
In view of the above, according to a second aspect of the invention, when answer timer regularly expire before telephone bandset work in the transmission message terminal that transmits in the message system when calling out not the answer calls telephone set and during call, receive the method for replying and comprise steps such as answer, transmission, starting, cancellation and continuation.Replying can be that numeral is replied or VAB voice answer back.When replying when replying for numeral, call comprises that at least a modulator-demodulator connects tone and replys.Transmit the message terminal and comprise telephony interface, telephone bandset, messaging controller and an answer timer and a message memory of before regularly expiring, having a predetermined duration.
In answer step, use telephony interface that call is connected to message handling device from the transmission message system and answer call.In forwarding step, after answer step, send voice prompt.In set up procedure, after answer step, start the modulator-demodulator timer.The modulator-demodulator timer had one second predetermined duration before regularly expiring, and this timer does not expire and expires when interrupting.In set up procedure, after sending the voice prompt step, start the analog record of received call.In cancellation step, the cancellation analog record is interrupted the modulator-demodulator timer, and receives modulator-demodulator when connecting tone before the modulator-demodulator timer regularly expires, and the reception numeral is replied.In continuing step, the modulator-demodulator timer regularly expires, and continues analog record, till call finishes.
In view of the above, according to a third aspect of the invention we, be operated in a kind of system controller of replying that is used to transmit in the transmission message system and comprise telephony interface, message input processor, message memory and telephone answering processor message.Reply by transmitting the transmission message terminal that message system sends (it comprises switched telephone (STN)) answerphone number place to.Transmit the message terminal and comprise speech receive mode or data receive mode, perhaps the two.Telephony interface is connected with STN, connects the call of travelling to and fro between STN.The message input processor is connected with telephony interface, is used for receiving during call message and answerphone number.Message memory is connected to the message input processor, is used to store the answerphone number corresponding with message.The message input processor also receives and replys, and the message that is stored in the message memory is replied with this be associated, and retrieval should be signed the corresponding answerphone number of related message with this.Be used for being connected with telephony interface with the message input processor according to the telephone answering processor that the receive mode transmission of message terminal is replied, its uses the answerphone number of being retrieved to set up from telephony interface by the answer calls of STN to the message terminal.
In view of the above, according to a forth aspect of the invention, during call, receive a kind of transmission message terminal of replying and comprise telephone bandset, telephony interface and messaging controller.Replying can be that numeral is replied or VAB voice answer back.When replying when replying for numeral, call comprises that at least one modulator-demodulator connects signal and replys.Transmit the message terminal works in transmitting message system.Telephone bandset is voice prompt of audible ground coupling and VAB voice answer back during call sends the telephone bandset user to.Telephony interface is coupled on the telephone bandset, is used for being connected with the transmission message system and receiving call from this system, and produces off hook signal when mobile phone is answered call when mentioning.Messaging controller is coupled on the telephony interface, is used for receiving replying.Messaging controller also comprises answers timer, voice prompt generator, modulator-demodulator connection signal detector, modulator-demodulator and speech input device.
Answer timer in response to telephony interface, when telephone bandset did not have the off-hook answer calls before first scheduled time slot finishes, this answer timer regularly expired, and first scheduled time slot is when detecting call.The voice prompt generator is connected with telephony interface, expires in response to the timing of answering timer.The voice prompt generator is used to send voice prompt: finish with typing/modem signal.Modulator-demodulator connects signal detector and is connected to telephony interface, connects signal in response to modulator-demodulator.The modulator-demodulator timer is connected signal detector in response to answering timer with modulator-demodulator, when before second scheduled time slot finishes, not receiving modulator-demodulator connection signal, the modulator-demodulator timer regularly expires, when second scheduled time slot regularly expires from answering timer.Modulator-demodulator is connected to telephony interface, connects signal detector and modulator-demodulator timer in response to modulator-demodulator.When detecting modulator-demodulator connection signal before the modulator-demodulator timer regularly expires, the exchange of modem processes numeral is replied to receive numeral.The speech input device begins the typing call in response to the timing of answering timer expires, expire and finish typing in response to the timing of modulator-demodulator timer, cancels the typing that has begun in response to modulator-demodulator connects signal detector.
Fig. 1 is the transmission message system circuit block diagram according to the preferred embodiment of the present invention.
Fig. 2 is according to the preferred embodiment of the present invention, is fit to be applied to the circuit block diagram that Fig. 1 transmits the system controller of message system.
Fig. 3 is according to the preferred embodiment of the present invention, is fit to be applied to the circuit block diagram that Fig. 1 transmits message system, has the transmission message terminal of internal speech storage capacity.
Fig. 4 is according to the preferred embodiment of the present invention, is fit to be applied to the circuit block diagram that Fig. 1 transmits message system, has the transmission message terminal of outside interrogation responder.
Fig. 5 method flow diagram that to be expression begin according to the preferred embodiment of the present invention, the administrative messag that provided by the system controller of Fig. 2.
The method flow diagram that Fig. 6 management " only modulator-demodulator " that to be expression provide according to the preferred embodiment of the present invention, by the system controller of Fig. 2 is replied.
The method flow diagram that Fig. 7 management " speech expectation " that to be expression provide according to the preferred embodiment of the present invention, by the system controller of Fig. 2 is replied.
The method flow diagram that Fig. 8 management " modulator-demodulator is direct " that to be expression provide according to the preferred embodiment of the present invention, by the system controller of Fig. 2 is replied.
Fig. 9 is expression according to the preferred embodiment of the present invention, be applied to Fig. 3 and Fig. 4 transmits the method flow diagram that reception is replied in management in the message terminal.
With reference to Fig. 1, shown in the figure according to the circuit block diagram of the transmission message system 100 of the preferred embodiment of the present invention.Transmit message system 100 and comprise various transmission message terminal installations, individual message elements on telephone set 101, computer 111, table (paging input terminal on table) 113, telephone set/computer combined transmits message terminal 114, telephone set/table and goes up the message elements combination and transmit message terminal 115 or transmit message terminal 118 (it comprises on table the table the paging input terminal upward transmission message elements, telephone bandset and interrogation responder), and is connected on the system controller 102 via many telephone links 110 by the public switch telephone network (PSTN) 108 of routine.These telephone links can be many twisted pairs or multiplexed trunk line.System controller 102 is connected to and monitors the work of radio frequency sending set/receiver 103 (one of them only is shown) via communication link 116, this communication link 116 is generally the twisted pair telephone wire, comprises radio frequency, microwave or other high quality sound communication link in addition.In message stores and repeater station, emittor/receiver 103 with inbound and departures telephone address Code And Decode be with land-line message computer and such as the honeycomb messaging protocol the addressing of personal radio phone require the form of compatibility mutually.System controller 102 can also have the function that the beep-page message that radio frequency sending set/receiver 103 is sent or receives carries out Code And Decode.Telephone signal is usually by the telephone set of telephone set 101 and so on, transmit message terminal 114 telephone bandset, transmit message terminal 115 telephone bandset, transmit telephone bandset or the interrogation responder or the personal radio telephone set 105 of message terminal 118, send to system controller 102 and receive from system controller 102.When data message between computer and PSTN108, transmit the computer of message terminal 114 can the block calls mobile phone and computer between transmission channel.Similarly, when on the table between paging input terminal and the PSTN108 during data message, message elements can interrupt transmitting telephone set and table in the message terminal 115 and goes up transmission channel between the paging input terminal on the table.When speech information during just at the typing interrogation responder, transmit the interrogation responder of message terminal 118 can the block calls machine and table go up a paging input terminal.Telephone signal and data-message are sent and are received by one pair of antenna 104 that is connected to radio frequency sending set/receiver 103 at least.Telephone signal sends to and is received from personal radio telephone 105.Radio frequency sending set/receiver 103 can also be used to transmitting data or the speech beep-page message from system controller 102 to portable receiving system 106 or personal radio telephone 105, and portable receiving system 106 or personal radio telephone 105 have keyboard and display.Emittor/receiver 103 can also receive affirmation and the data-message to data message from portable receiving system 106 or personal radio telephone 105, and sends system controller 102 to.System controller 102, communication link 116, radio frequency sending set/receiver 103, antenna 104, personal radio telephone 105 and portable receiving system 106 are formed a selective call radio communications system 150 in transmitting message system 100.
In above describing, term " message " is in order to be included in the transmission that speech and data-message take place on the direction that transmits the message terminal.This class message can be the message or the replying originating information of transmitting the message initial terminal.In describing hereinafter, term " message " is used to refer to a message that starts, and term " is replied " be used to refer to message or the affirmation that is sent in being replied an of originating information.Be appreciated that, other selective call radio terminal (not shown in figure 1) can both be used for selective call radio communications system 150 such as mobile cellular telephone machine, mobile radio data terminal, the mobile radio telephone (conventional with relaying) that has the mobile cellular telephone machine of data terminal or have a data terminal.In the following description, term " radio terminal " mobile radio telephone (conventional with relaying) that will be used for representing personal radio telephone 105 or portable receiving system 106, mobile cellular telephone machine, mobile radio data terminal, have the mobile cellular telephone machine of data terminal or have data terminal.The radio terminal of each assignment of using in transmitting message system 100 all has assignment to give its address, and it is unique in selective call radio communications system 150.This address makes the message of sending from system controller 102 can only send selected radio terminal to, and the acknowledgement messaging from radio terminal that receives on the system controller 102 is discerned.In addition, each of one or more radio terminals also has an assignment to give the telephone number of its uniqueness, and this telephone number is unique in PSTN108.The tabulation that assignment reaches relevant telephone number for the address of each radio terminal is stored in the system controller 102 with the customer data base form.Assignment has each radio terminal of a telephone number after this to be designated " exchange radio terminal ".Briefly say, be appreciated that in transmitting message system 100, transmit message terminal 101,111,113,114,115 and 118 and the exchange radio terminal telephone number is all arranged in PSTN108.
Please note, system controller 102 can be operated in during distributed transmission controls environment, this environment allow will be referred to a plurality of radio frequency sending set/receivers 103, antenna 104 mixing peak nest, with broadcast, master/slave and other covering scheme, be used for providing reliable radio signal to the such region of national network greatly.In addition, the those of ordinary skill in the present technique field should be appreciated that the various functions of phone and selective call radio communications system are discrete system controller 102, and system controller 102 is worked independently, or with network mode work.
Note that also PSTN108 can be other private switched telephone network, hereinafter will represent phone networking and exchange radio terminal with abbreviation STN.
With reference to Fig. 2, there is shown circuit block diagram according to the system controller 102 of the preferred embodiment of the present invention.System controller 102 comprises communication interface 402, message input processor 404, message memory 408, customer data base 440, telephony interface 406 and replys processor 420.Communication interface 402 is ranked the speech information of data and storage, sending radio terminal to, connects call, sending radio terminal to, and receives affirmation, data answering, data-message and call from radio terminal.Communication interface 402 is connected to (Fig. 1 and Fig. 2) on radio frequency sending set/receiver 103 by link 116.Message input processor 404 assignment route and processing messages are connected on the communication interface 402, are also connected to telephony interface 406, customer data base 440, message memory 408 simultaneously and reply on the processor 420.The physical connection of telephony interface 406 treatment S TN108 (Fig. 1) connects on telephone link 110 and the disconnection call, determines the voice signal route between telephone link and the message input processor 404.Customer data base 440 each user's of storage information, be included in assignment and give correlation between the telephone number that uses in address and the STN108 of uniqueness of each radio terminal, route is determined in other selection that each radio terminal and user are determined (for example load mode is replied in employing when exchanging radio terminal the line is busy).Message memory 408 storing messages, reply and about this information of replying.Message keeps with queueing form with replying in message memory 408, so that send message terminal and radio terminal to by process.Message memory 408 will be stored in the determined information of the moment that receives message.Telephony interface 406 is also connected to replys on the processor 420.Reply processor 420 control telephony interfaces 406, to start call, and use 408 canned datas of message memory to transmit message terminal and exchange radio terminal and transmit and reply in that telephone user is given with speech or digital form under for the state of invading and harassing, hereinafter will more fully describe.
Reply processor comprise answer timer 422, mode timer 423, data mode signal detector 424, voice prompt circuit 421 (comprising first voice prompt 425), second voice prompt 426 and the 3rd voice prompt 427), interrogation responder detector 429, Dual Tone Multifrequency signal pitch detector 431 and numeral/voice transducer 432, hereinafter will describe their function in detail.
The E09PED0552 type Page Bridge that system controller 102 is preferably produced by Motorola Inc. (Schaumburg Illinois) Call terminal, and according to the dedicated firmware correct of the preferred embodiment of the present invention as described herein.Communication interface 402, message input processor 404, message memory 408, customer data base 440 and telephony interface 406 are preferably in E09PED0552 type Page Bridge Realize in the each several part of call terminal that the latter includes but not limited to provide those parts of program storage, CPU, I/O peripheral hardware and random access memory.Another kind of alternative scheme is the MPS2000 that system controller can use Motorola Inc. (Schaumburg Illinois) to produce Call terminal is realized.In addition, customer data base 440 and message memory 408 may be implemented as disk or disk storage, and they also can be in the outside of system controller 102.
With reference to Fig. 3, the preferred embodiment of the present invention shown in the figure has the internal speech storage capacity, is fit to be applied to transmit among Fig. 1 the circuit block diagram that transmits message terminal 115 in the message system.Transmit message terminal 115 and comprise telephony interface 310, telephone bandset 315, messaging controller 320, keyboard 325, display 330, telephone line switch 335, digital-to-analog (D/A) converter 340, analog/digital (A/D) converter 345, modulator-demodulator 350 and speech record machine 355.Telephone line switch 335 is connected to switched telephone (STN) 108, telephone bandset 315 and phone on interface 310.Telephone line switch 335 connects from STN108, the call of going to telephone bandset 315 or telephony interface 310, although, transfer comprising the dtmf tone that produces by telephone bandset 315 when from STN108, telephony interface 310 can be monitored the voice signal that receives and send out when going to the telephonic call of telephone bandset during call.Telephone bandset 315 has the standard telephone keypad in order to input information.Telephone line switch 335 also is connected on the messaging controller 320 by data/address bus, accepts the control of messaging controller 320.A/D converter 345 is connected on messaging controller 320 and the speech input device 355 by data/address bus, also be connected on the telephony interface 310, and the analog signal that telephony interface 310 receives in call is transformed to the data-signal that is sent to messaging controller 320 and speech input device 355.D/A converter 340 is connected on messaging controller 320 and the telephony interface 310 by data/address bus, a signal is sent to telephony interface 310, and will be from the analog signal of digital signal conversion for transmitting in call by telephony interface 310 of messaging controller 320 and speech input device 355.Modulator-demodulator 350 is connected on the telephony interface 310, also be connected to messaging controller 320 by data/address bus, being used for that digital information is connected with the modulator-demodulator that is sent and received by modulator-demodulator 350 that signal is transformed to by STN108 can be by the data bus signal of messaging controller 320 uses.Speech input device 355 is memories, is used for storing the digital voice that is received by transmission message terminal 115 and replys and message, so that after this reset on the time easily the user.Speech input device 355 is connected on A/D converter 345 and the D/A converter 340 by data/address bus, and is connected to messaging controller 320 by a control line.Keyboard 325 is connected on the messaging controller 320 by data/address bus, allows that the user imports message, replys, order and information.Display 330 is connected on the messaging controller 320 by data/address bus, provide reply, the demonstration of message, order and information.
Messaging controller 320 comprises answers timer 360, terminal voice prompt generator 365, data mode signal generator 367, modulator-demodulator connection signal detector 370 and modulator-demodulator timer 375, as described in detail later such, they are used for finishing replys transmitting 115 transmission of message terminal.
Transmit message terminal 115 and preferably include the N1593A type AlphaMate that produces by Motorola Inc. (SchaumburgIllinois) Call terminal on the table, and with special-purpose firmware and hardware cell correct, be connected on the telephone bandset 315 described herein.Be attached to N1593A type AlphaMate The dedicated hardware units of call terminal comprises the (Dallas by Dallas semiconductor company on the table, Texas) DS2130 type message handling device integrated circuit of Sheng Chaning and Motorola Inc. (Schaumburg, Illinois) the MC3419 type subscriber line interface switch of Sheng Chaning.Messaging controller 320, keyboard 325, display 330, modulator-demodulator 350, telephony interface 310, D/A converter 340, A/D converter 345, speech input device 355 and telephone line switch 335 are preferably at N1593A type AlphaMate Realized in the each several part of call terminal on the table that the latter includes but not limited to those parts: promptly provide program storage, CPU, input/output module, specialized hardware and random access memory.Telephone set 315 preferably Northern Telecom Ltd. (Nashville, Tennesse) the NT4L21AA-35 type telephone set of Sheng Chaning, but but also can be to have a kind of in many other application phone machines of similar characteristics.
Return and come, transmit message terminal 114 Compaq Computer Company (Houston, Texas) the Presario type computer of Sheng Chaning, and the identical function that provides above-mentioned transmission message terminal 115 to be provided with special-purpose software are be provided with reference to Fig. 1.Transmitting message terminal 114 also can be the other desktop computer of other manufacturers produce, and its equipment is similar to above-mentioned situation, but has the special-purpose software that is designed in this other computer operation system.The telephone set that is used to transmit message terminal 114 and transmits message terminal 101 is preferably identical with the telephone set that is used to transmit message terminal 115.
Transmission message terminal 113 is not except having telephone bandset 315, and is preferably identical with transmission message terminal 115, transmits message terminal 111 except not having telephone bandset 315, preferably identical with transmission message terminal 114.
Be used for describing in first example of the preferred embodiment of the present invention at reference Fig. 1, Fig. 2 and Fig. 3, for example message that starts on the transmission message terminal 114 (Fig. 1) of telephone set/computer is used for being sent to portable receiving system 106.This message expection can be drawn a plan and be given replying of transmission message terminal 115, so, transmit message in the process of system controller 102 in call, the answerphone number that also will transmit message terminal 115 sends system controller 102 to, and together with transmitting an indication, it indicates 115 expectations of transmission message terminal and answers in the speech mode on telephone set.The answerphone number that message input processor 404 will transmit message terminal 115 as an answerphone number storage in message memory 408.It is that the indication that expectation is accepted to answer on telephone set is stored in the message memory 408 as " telephone set of expectation " acknowledgement type that message input processor 404 also will indicate transmission message terminal 115, and together with the identification number of storing this message or this message.When receiving from portable receiving system 106 when replying, message input processor 404 makes to reply with message and is associated.This finishes together with this message by sending the identification message number for portable receiving system 106, and portable receiving system 106 returns this identification message number to reply.In the present technique field those of ordinary skill known this or other method also can be used for making to reply being associated with message.Then, message input processor 404 can be retrieved answerphone number and acknowledgement type, and they are replied processor 420 together with replying to deliver to by route, then replys processor and begins to transmit and reply to transmitting message terminal 115.
In this first example, system controller 102 is set up a call by the answerphone number of transfering with transmission message terminal 115.Behind 315 pairs of these call answerings of application phone mobile phone, messaging controller 320 control telephony interfaces 310 are monitored this call, and control telephone line switch 335 connects on the telephone bandset 315.Provide phonetic order from first voice prompt 425 of system controller 102 to telephone user, to control this call.Sound instruction relates to the telephone bandset keyboard commands that system controller 102 and messaging controller 320 uses, the transmission of replying with control.Reply and to be sent to memory the message terminal 115 with digital form from system controller 102, can keep perhaps also can be used as speech information and sending terminal 115 to by system controller 102 so that after this by user search.The words of first voice prompt 425 of system controller 102 for example are: " this is the Alpha paging system, has of coming from John Doe subscriber unit to reply.You can receive this and reply by " * " key, this are replied after a while return by " # " key, and the AlphaMate computer that perhaps starts you is collected this and replied ".System controller 102 also can be stored other prompting words as first voice prompt, can similarly use finely.In another case, when telephone bandset 315 was not answered this calling after call setup, then messaging controller 320 control telephony interfaces 310 were answered this call, and control telephone line switch 335 disconnects telephone bandset 315.Messaging controller 320 makes 365 work of terminal voice prompt generator, instructs the listener that speech information is stored into speech input device 355 by it.The words example of terminal voice prompt generator 365 is in the messaging controller 320: " this is Joe Gone.I have left office now, am please hearing " ticking " sound back message (staying a message), and I will get in touch with you as early as possible ".After 365 power cut-offs of terminal voice prompt generator, revert to digital form by data mode signal generator 367 and to be stored in data mode signal in the messaging controller 320, this data mode signal is transformed to analog signal in D/A converter 345, send system controller 102 to by messaging controller 320.The data mode signal is one group of predetermined dtmf tone tonal signal (standard telephone set does not use), and its indication mechanism controller 102 can send with digital form and reply.Be appreciated that, when the calling party is not system controller, the calling party can hear sound the spitting image of " tick " the data mode signal of sound of typical interrogation responder, the indication of the speech information of recording of leaving a message to start with, and this recording speech information is by transmitting in the message terminal 115 typing speech input devices 355.When the calling party is system controller like that in this example, a modulator-demodulator switched circuit between data mode signal meeting start-up system controller 102 and the transmission message terminal 115 will be so that will be sent in the messaging controller 320 from replying of system controller 102 with digital form.Will be appreciated that, as voice prompt result's user's action with send the data mode signals for controller 102, make it possible to avoid the mode typical stimulation sound to occur to reply to transmitting 115 transmission of message terminal, this stimulation sound sends the telephone bandset user on the transmission message terminal 115 to or calls out the telephone user of transmission message terminal 115 for (300 bauds and the higher) modulator-demodulator with high speed connects tone.Be further appreciated that for the answer of calling out and transmit in optimal (numeral or speech) mode.Be further appreciated that the data mode signal can another kind of different signal,, or the telephone bandset user who answers this signal do not caused stimulate and selected a kind of multi-frequency pitch sequences such as three tone multifrequency signals.
Be appreciated that and transmit function that message terminal 114 provides in fact with to transmit those functions of message terminal 115 identical in the preferred embodiment of the present invention.Transmit message terminal 111 and 113 subclass that transmits message terminal 115 functions is provided, only only limit to not have telephone bandset.Some disposition that exchanges in radio terminal is identical in fact with at least to be further appreciated that the processing of replying, and for example, according to the preferred embodiments of the present invention, is one and has the cell phone that receives responsibility with the call of speech or digital form.
With reference to Fig. 4, be fit to be applied to the circuit block diagram that Fig. 1 transmits transmission message terminal 118 message system, that have outside interrogation responder 210 according to the preferred embodiment of the present invention shown in the figure.Transmit message terminal 118 and comprise that table upward transmits message terminal 220, interrogation responder 210 and telephone bandset 230.Transmit the preferably N1593A type AlphaMate of Motorola's production of message terminal 220 on the table Paging input terminal on the table.Interrogation responder 210 is 1337 type interrogation responders of American Telephone and Telegraph Company (New York) production preferably, and but, other general interrogation responder supplied also can be worked well.Telephone bandset 230 preferably Northern Telecom Ltd. (but, other general telephone bandset supplied also can be worked well for Nashville, Tennesse) the NT4L21AA-35 type telephone bandset of Sheng Chaning.The telephone line that comes from STN108 is connected with " Line " splicing ear of interrogation responder 210.Telephone bandset 230 and transmission information apparatus 220 are connected in parallel on " Telephone " link of interrogation responder in the known mode of those of ordinary skill in the present technique field.Transmit message terminal 220 on the table and have the ability of originating information, but do not have the answer ability.
This paper describes in second used example of the preferred embodiment of the present invention, and a message is located to start at transmission message terminal 118 (Fig. 1), sends portable receiving system 106 to.This message expectation is drawn one and is transmitted message terminal 118 needed replying, so, transmit in the telephone call of message for system controller 102, also transmit the answerphone number of message terminal 118 to system controller 102, and together with transmitting an indication, it indicates 118 expectations of transmission message terminal and accepts to reply in the speech mode on telephone set.System controller 102 replys with the answerphone number this with reference to the described identical mode of Fig. 3 to be associated with top.
In this second example, system controller 102 by the answerphone number of transfering set up one with the call that transmits message terminal 118.This calling is made by telephone user or interrogation responder 210 and being replied.Provide from first voice prompt 425 of system controller 102 call is controlled in telephone bandset user's instruction, and be connected on telephone bandset 230 and the interrogation responder 210.When call is answered with telephone bandset 230, can be on telephone keypad input command, be used to start from the replying of the speech mode of system controller 102, or be used to keep this to reply so that transmit after a while.When answering call, first voice prompt is not played the return command of response by interrogation responder 210.After a predetermined time-delay, when " no response transmission " selected to be changed to first numerical value, system controller 102 sent replying of speech mode; When " no response transmission " selected to be changed to second value, system controller 102 storages were replied so that transmit after a while.Be appreciated that, can reply to transmitting 118 transmission of message terminal in the speech mode with the reciprocation of system controller 102, and avoid occurring any stimulation sound, what the telephone bandset user who promptly transmits message terminal 118 went up (300 bauds are with Geng Gao's) modulator-demodulator at a high speed is connected tone (this can be used in other systems confirming to exist digital device message terminal) on the telephone answering number.Be further appreciated that to transmit in optimal (speech) mode and reply for the answer of calling out.Be to be understood that again, in a preferred embodiment of the invention, the reciprocation that transmits message terminal 101 (it is a telephone bandset) and system controller 102 is identical with above-mentioned transmission message terminal 118 in fact, the different functions that do not have interrogation responder in the message terminal 101 that just transmit.
Fig. 5 is the method flow diagram that starts according to administrative messag in Fig. 2 system controller of the preferred embodiment of the present invention.In step 510, originator is set up the call of starting to system controller.Originator can be such as transmitting a people who uses telephone bandset on message terminal 101,114,115 or 118; Originator also can be that table is gone up transmission message terminal or computer, such as the transmission message terminal 111,113,114,115 or 118 that wherein stores a digital massage.Be scheduled to send message to a recipient by system controller 102, the recipient can be radio terminal or another transmission message terminal 101,111,113,114,115 or 118.During the call of starting, situation according to originator and predetermined acceptance person, send message to system controller 102 with numeral or speech mode, and step 513 with message stores in message memory 408, so that send the recipient to, and with the recipient on return one reply and be associated.Start during the call, system controller 102 received a situation of replying to this message from the recipient under, system controller 102 was just determined an answerphone number.This answerphone number is a telephone number that transmits a message terminal or an exchange radio terminal.During the call of starting, when the answerphone number is sent to system controller 102, obtain this answerphone number in step 515 from originator, for example import after the answerphone number, the DTMF order of the unique sequences that continues, or working as originator is the voice prompt that man-hour is followed a uniqueness.Another kind of alternative scheme is that when originator was information apparatus or computer, the answerphone number can be sent to the predetermined portions of a digital massage in step 515.These methods and other method are known to the those of ordinary skill in the present technique field.When originator during the call of starting transmits an answerphone number not obviously, and when a selection in the system controller 102 is set to use the telephone number that starts as this answerphone number, then in step 515 during set up call, be sent at the telephone number that starts by STN108 and use automatic number identification (ANI) in the system controller 102 and obtain this answerphone number.When originator during the call of starting transmits an answerphone number not obviously, and when a selection of system controller 102 is not changed to the telephone number that starts as the answerphone number, and when selecting to be used for being set to a default replies telephone number, then obtain from the default replies telephone number of being stored at step 515 answerphone number, for each user, the default replies telephone number is stored in the customer data base 440 of system controller 102.
When step 515 does not obtain the answerphone number, just in step 520 and this message accordingly with the acknowledgement type of " hold acknowledge " and indicate do not obtain the answerphone number a call number storage in message memory 408.When step 515 obtains an answerphone number, just step 515 corresponding to this message with the answerphone number storage in message memory 408.Acknowledgement type is to determine like this, working as originator according to the voice prompt of system controller 102 is a man-hour, keyboard operation along with this people, make standard dtmf tone tonal signal (the dtmf tone tonal signal is represented each numeral, " # " symbol and " * " symbol) send system controller 102 to, in system controller 102, detect the dtmf tone tonal signal, and be used for the definite response type.When originator is an information apparatus, in the data sequence that during call, is transmitted, by the data of predetermined portions in the data sequence, or by the data in predetermined unique symbol sequence front, or, indicate acknowledgement type with other known method of ordinary person in the present technique field.When being after one " maintenance " replys in step 525 definite response type, just should " maintenance " acknowledgement type be stored in the message memory 408 in step 520, be associated with the message that is stored in wherein.In step 530 definite response type is one " only modulator-demodulator " when type is replied, and just should " only modulator-demodulator " acknowledgement type be stored in the memory 408 in step 535, is associated with the message that is stored in wherein.When in step 540 definite response type being one " modulator-demodulator is direct " when type is replied, just should " modulator-demodulator is direct " acknowledgement type be stored in the message storage 408 in step 550, be associated with the message that is stored in wherein.When being " telephone set expectation " when type is replied in step 540 definite response type, perhaps receive when replying from originator in step 540, just be stored in the message memory 408 in step 545 " telephone set expectation " acknowledgement type, be associated with the message that is stored in wherein.
When message input processor 404 receives one when replying from the recipient, by message input processor 404 reply and message between make association, thereby as top in conjunction with first example described, also make the answerphone number and corresponding to related between the acknowledgement type of this message.When acknowledgement type is " only modulator-demodulator ", " modulator-demodulator is direct " or " telephone set expectation ", as described below under the control of replying processor, will replys according to acknowledgement type and to send the transmission message terminal that is associated with the answerphone number to.
Fig. 6 is the method flow diagram of replying according to " only modulator-demodulator " that the management of the preferred embodiment of the present invention is used in Fig. 2 system controller.In step 610, " only modulator-demodulator " type that is used to transmit message terminal 111 is replied.As mentioned above, determine by message input processor 404.In step 615, reply processor 420 by means of telephony interface 406, by the answerphone number of the transfering answer calls that starts a time, this answerphone number is for transmitting the telephone number of message terminal 111.After the answerphone number is transfered, reply processor 420 and start answer timer 422, the latter has until regularly overdue first being scheduled to the duration.The first predetermined duration of answering timer 422 is typically chosen in the expectation time (this transmission message terminal as transmit message terminal 111 and 113 only by modem apparatus answer call) of message terminal to answering, wherein, this answer typically requires to be equivalent at most twice the phone ringing time.In step 620, before answer timer 422 regularly expires, receive predetermined set of modem and connect in the signal one along with replying processor 420, answer this answer calls by transmitting message terminal 111, modulator-demodulator that should be predetermined connects signal and is detected by telephony interface 406, and sends to and reply processor.Reply processor 420 and interrupt answering timer 422, prevent to answer timer 422 and before starting once more, regularly expire, and send out a predetermined modulator-demodulator answer signal at step 625 order telephony interface 406.The connection of modulator-demodulator and answer signal are preferably stipulated in CCITT (the figure border telegram telephone counseling committee) modem standard.When transmitting message terminal 111 and replying processor 420 when having set up message transmission rate and agreement according to the CCITT standard, just will reply to send to and transmit message terminal 111 with digital form in step 630.After finishing exchanges data, finish answer calls in step 635.
In step 620, when before answer timer 422 regularly expires, not answering this answering call, then answering timer 422 regularly expires, step 640 reply processor 420 with this occasion under " not having to answer " reason of trying again to reply in time after a while be recorded in the message memory, and attempt after a while transmitting replying in step 645 request.
Fig. 7 is the method flow diagram of replying according to the management " telephone set expectation " that the preferred embodiment of the present invention is used in Fig. 2 system controller.In step 710, the replying of " telephone bandset expectation " type of transmitting message terminal 115 is to be determined by message input processor 404, and be as described above.In step 715, reply processor 420 by means of telephony interface 406, by the answerphone number of the transfering answer calls that starts a time.This answerphone number is the telephone number that transmits message terminal 115.After the answerphone number is transfered, reply processor 420 and start answer timer 432, the latter has until regularly overdue second being scheduled to the duration.The second predetermined duration of answering timer 422 is chosen as the expectation time of message terminal to answering, transmit the message terminal and can answer call like that such as transmitting message terminal 114 and 115 with telephone bandset, transmission information apparatus or computer installation etc., wherein, answer the general phone ringing several times that requires to be equivalent to.In step 720, when before answer timer 422 regularly expires, having answered answer calls, reply processor and just interrupt answering timer 422, prevent to answer timer 422 and regularly expire (unless starting once more), and start from replying the connection of processor 420 by telephony interface 406 to first voice prompt 425 of telephone line in step 725.This first voice prompt 425 is produced by the voice prompt circuit 421 of replying in the processor 420.When first voice prompt 425 after step 725 starts, starting one in step 730, to have to regularly expiring be the mode timer 423 of the 3rd predetermined duration.The 3rd predetermined duration was typically chosen in and allows transmission message terminal 115 to send out terminal voice prompt and above-mentioned data mode signal.Before regularly expiring, mode timer 423 receives the data mode signal, and when step 735 is detected by data mode signal detector 424, reply processor 420 interrupt mode timers 423, prevent mode timer 423 regularly expire (unless starting once more), and order will be replied to send to digital form and be transmitted message terminal 115, connect signal from modulator-demodulator and be sent to transmission message terminal 115 from system controller 102, to reply to send to digital form and transmit message terminal 115, and call out at step 740 termination telephone.
In step 720, when before answer timer 422 regularly expires, not answering this answer calls, answering timer 422 regularly expires, reply processor adopting simultaneously and try response mode again, promptly step 640 with this occasion under " do not have answer " and after a while the time reason of trying to reply again be recorded in the message memory, and reply queuing again what step 645 pair attempted transmitting after a while.
In step 735, when before mode timer 423 regularly expires, not receiving the data mode signal, and when dtmf tone transfers detector 431 to detect one or more dtmf signal, determine and use dtmf tone and transfer detector 431 to receive what predetermined DTMF sequence by replying processor 420.In step 770, when transferring detector 431 to detect the first predetermined DTMF sequence (it indicates the speech mode that should use and replys) by dtmf tone, replying processor 420 uses the speech modes to transmit to reply, and interrupt mode timer 423, prevent mode timer 423 regularly expire (unless starting once more).In step 780, the replying of digital form that Applied Digital/voice transducer 432 will be stored in message memory 408 is transformed to replying of speech mode, message handling device uses the speech mode to transmit replying of speech mode, and sends replying of speech mode to message terminal 115 by telephony interface 406.Numeral/voice transducer 432 includes and transmits the digitized speech fragment of the corresponding one group of storage of the information that runs into usually in the message system 100, such as digital digital, common symbol and common speech (for example " calling (call) ", " I (me) ") etc.When the second predetermined DTMF sequence (its indication is replied and should be tried after a while to send out again) since transmitting that message terminal 115 receives and when step 775 transfers detector 431 to detect by dtmf tone, reply processor 420 interrupt mode timers 423, prevent mode timer 423 regularly expire (unless starting once more), and as mentioned above since on the time after a while again examination reply and be recorded as " terminal is examination more directly ", try response mode again and transmit and reply so reply processor 420 employings.Before regularly expiring, mode timer 423 do not receive the data mode signal and when step 750DTMF pitch detector 431 does not detect dtmf signal in step 735, and when step 755 interrogation responder detector 429 detects " ticking " sound of interrogation responder, reply processor 420 interrupt mode timers 423, prevent that mode timer 423 from regularly expiring (unless starting once more), and use the speech mode to transmit as mentioned above and reply.Before mode timer 423 regularly expires, do not receive the data mode signal and do not detect dtmf signal and do not detect interrogation responder in step 735 and " tick " when sound, regularly expire at step 745 mode timer 423 at step 755 interrogation responder detector 429 at step 750DTMF pitch detector 431.When mode timer 423 step 745 regularly expire and in step 760 when set is selected in the transmission in the message memory 408, reply processor 420 and continue in this process of step 735 execution.Step 745 mode timer regularly expire and in step 760 when the transmission in the message memory 408 selects there is not set, reply processor 420 and just produce second voice prompt 426 in step 765, then use the speech mode to transmit and reply in step 780.Second voice prompt 426 is produced by the voice prompt circuit 421 of replying in the processor 420.In step 765, second voice prompt language but, also can be stored other statement and be used for second VAB voice answer back for " owing to there is not selection mode, replys in the speech mode and transmit ".When mode timer 423 regularly expires and when the transmission option in the message memory does not have set in step 745, as previously discussed, reply processor 420 and adopt and try the response mode transmission again and reply.
Fig. 8 illustrates the method flow diagram that the management " modulator-demodulator is direct " of using according to the preferred embodiment of the present invention is replied in Fig. 2 system controller.In step 810, " modulator-demodulator is direct " type of transmission message terminal 115 is replied by message input processor 404 and is determined, as previously discussed.In step 815, should sign processor 420 by means of telephony interface 406, begin answer calls by the answerphone number of transfering, this answerphone number is the telephone number that transmits message terminal 115.After the answerphone number is transfered, to reply processor 420 and start answer timer 422, this timer has until regularly overdue second being scheduled to the duration.In step 820, when answer calls had answer before answer timer 422 regularly expires, reply processor 420 and interrupt answering timer 422, prevent to answer timer 422 regularly expire (unless starting once more), and, start from replying three voice prompt 427 connections of processor 420 to telephone line by telephony interface 406 in step 825.The 3rd voice prompt 427 is produced by the voice prompt circuit 421 of replying in the processor 420.The statement of the 3rd voice prompt 427 is: " this is the Alpha paging system, has the numeral of an information apparatus relevant with this telephone number to reply.Please start this device, or, make on the time after a while, to send and reply by " # " key." but, also can store other statement that is used for the 3rd voice prompt 427.After step 825 had begun the 3rd voice prompt 427, just having to regularly expiring one of step 830 startup was the mode timer 423 of the 3rd predetermined duration.Before regularly expiring, receive the data mode signal and when step 835 detects it by data mode signal detector 424 at mode timer 423, reply processor 420 interrupt mode timers 423, prevent mode timer 423 regularly expire (unless starting once more), and order will be replied by digital form and be sent message terminal 115 to, connect signal from modulator-demodulator and be sent to transmission message terminal 115 from system controller 102, continue to give and transmit replying of message terminal 115 transmission digital forms, and in step 840 end call.
In step 820, when answer calls was not answered before answer timer 422 regularly expires, answer regularly and 422 regularly expire, replying processor 420 adopts and tries response mode again and transmit and reply, and step 640 with this occasion under " do not have answer " and after a while the time reason of trying to reply again be recorded in the message memory, and in step 645, to the queuing of attempting after a while transmitting again of replying.
In step 835, when the data mode signal did not receive before mode timer 423 regularly expires and when one or more dtmf signals transfer detector 431 to detect by dtmf tone, determine and use the DTMF sequence that dtmf tone is transferred detector 431 that what has received to be scheduled to by replying processor 420.When from transmitting that message terminal 115 receives the second predetermined DTMF sequence and when step 875 transfers detector 431 to detect it by dtmf tone, reply processor 420 interrupt mode timers 423, prevent mode timer 423 regularly expire (unless starting once more), and as mentioned above, employing tries the response mode transmission again and replys, and the reason of trying again on the time after a while to reply is recorded as " terminal is examination more directly ".Before mode timer 423 regularly expires, do not receive the data mode signal and when step 850DTMF pitch detector 431 does not detect dtmf signal in step 835, regularly expire at step 745 mode timer 423, reply processor 420 and continue to carry out this process in step 735.When the mode timer regularly expires in step 845, as previously discussed, reply processor 420 and adopt and try response mode again and transmit and reply, with on the time after a while again the examination reason of replying be recorded as " not receiving the data mode signal ".
Fig. 9 illustrates according to the preferred embodiment of the present invention and transmits the method flow diagram that reception is replied in the management of using in the message terminal 115 at Fig. 3.Be appreciated that and transmit unit that message terminal 114 comprises in fact corresponding to those unit that transmit message terminal 114, and function in fact also with transmit the identical of message terminal 114.In step 910, when detecting a calling call by telephony interface 310, the detection incident is sent to messaging controller 320 by a signal.In step 915, messaging controller 320 starts answers timer 360, and it had until an overdue predetermined duration of timing.Answer the predetermined duration of timer 360 and select, can be equivalent to several phone ringings usually for the expectation time of telephone user to answering.In step 915, when answer calls is not answered before answer timer 422 regularly expires, answer timer 422 and regularly expire, send the terminal voice prompt as mentioned above at step 925 messaging controller 320.When voice prompt finishes, also as mentioned above, send out the data mode signal in step 930.Terminal voice prompt a365 and data mode signal preferably are stored in the messaging controller 320 as digital signal, and it is transformed to analog signal by D/A converter 340.In step 920, when answer calls was not answered before answer timer 360 regularly expires, message handling device 320 interrupts answering timer 360, prevent to answer timer 30 regularly expire (unless starting once more), simultaneously, messaging controller 320 is by A/D converter 345 monitoring telephone line output sounds, transfer with the dtmf tone that obtains predetermined sequence, this predetermined sequence indicates: the cellphone subscriber has determined answerphone at the control return messages controller of calling out 320, in order to carry out digital received to replying.In step 940, after the dtmf tone that detects predetermined sequence is transferred (it indicates the telephone bandset user and has determined the control of answer calls is returned), messaging controller 320 disconnects telephone bandset and call, and send the data mode signals for system controller 102 in step 930, use the steering D/A conversion that D/A converter 340 is realized the data mode signals.In step 940, when during call, not receiving the dtmf tone accent (it indicates the telephone bandset user and has determined the control of answer calls is returned) of predetermined sequence, continue this process in step 910, wait for next call.
In step 930, after sending the data mode signal, messaging controller 320 starts speech input device 355, and in step 935, the sound store that speech input device 355 begins to receive in the remaining time of call is in memory.The voice signal that receives preferably is transformed to digital form by A/D converter 345 from analog form, and carries out the numeral storage, but, also can use other recording mode, such as the analog signal on the tape.In addition, in step 935, start modulator-demodulator timer 375, it had until an overdue predetermined duration of timing.In step 945, when modulator-demodulator connection signal detector 370 does not detect modulator-demodulator connection signal before modulator-demodulator timer 375 regularly expires, modulator-demodulator timer 375 regularly expires in step 965, speech input device 355 continues the sound that receives during headphone is called out in step 970, until call till step 975 finishes.
In step 945, when modulator-demodulator connection signal detector 370 detects modem signal before modulator-demodulator timer 375 regularly expires, messaging controller 320 interrupts modulator-demodulator timer 375, prevent that modulator-demodulator timer 375 from regularly expiring, until restarting, and start from the simulation typing of step 935 in step 950 cancellation.Then, messaging controller 320 is in step 955 sending modem recall signal.In this example, the caller device is to send the system controller 102 of replying, so, to reply in step 960 receiving modem recall signal and numeral, terminating telephone is called out.
Be appreciated that according to the preferred embodiment of the present invention as described herein in the system by system controller 102 management and send to and transmit terminal installation 114 and 115, it can provide following useful properties:
1. the intersection mutual effect that makes system controller and transmit between the message terminal is coordinated, and allows to use the people of identical device not invade and harass coexistence.
2. can send the information that message system provides relevant intended recipinent to reply to.
3. according to the intended recipinent known features of replying, transmit the message system controller and have preferred interaction logic flow process transmitting the message terminal.
4. design in order to produce and to receive digital massage and the transmission message terminal of replying also is designed to be and can provides appropriate information to controller when the message origination.
5. good in order to realize and transmit the voice of main calling side's interface on function that comes in message system inside or outside, transmit the Additional Services that the message terminal can provide the interrogation responder type operations.This can rely on internal implementation interrogation responder function or provide connection to realize to outside interrogation responder.
6. system controller and transmit the message terminal entry and answering device can be selected to such an extent that be suitable for response mode, user and terminal type between oral speech and modem communication.

Claims (22)

1.一种用以传送对于一个消息的应答的方法,该应答是利用系统控制器通过包含交换电话网(STN)的传送消息系统来传送给应答电话号码的传送消息终端的,其中,该传送消息终端至少包括话音接收方式和数据接收方式中至少的一种方式,又其中,该系统控制器包括电话接口、消息输入处理器、消息存储器和电话应答处理器,其特征在于,该方法包括以下步骤:1. A method for transmitting a response to a message by a system controller through a messaging system comprising a switched telephone network (STN) to a messaging terminal of an answering telephone number, wherein the transmitting The message terminal includes at least one of a voice receiving method and a data receiving method, and wherein the system controller includes a telephone interface, a message input processor, a message memory and a telephone answering processor, and it is characterized in that the method includes the following step: 由消息输入处理器接收消息和应答电话号码;receiving messages and answering phone numbers by the message input handler; 将消息和与之对应的应答电话号码存储在消息存储器中;storing the message and the corresponding answering phone number in the message memory; 使存储在消息存储器中的消息与系统控制器接收到的应答相关联;associating the message stored in the message store with the reply received by the system controller; 从消息存储器检索与该应答有关消息相对应的应答电话号码;Retrieving an answering phone number corresponding to the answering-related message from the message store; 传送该应答,应用检索的应答电话号码建立起从电话接口通过STN至传送消息终端的应答电话呼叫,按照传送消息终端的接收方式传送该应答。Transmitting the answer, using the retrieved answering telephone number to set up an answering telephone call from the telephone interface through the STN to the transmitting message terminal, the answer is transmitted in the manner received by the transmitting message terminal. 2.按照权利要求1的方法,其特征在于,该传送消息系统还包括一个选择呼叫无线电通信系统,其中,应答由消息输入处理器在系统控制器上进行接收,从选择呼叫无线电终端装置传送给传送消息终端。2. according to the method for claim 1, it is characterized in that, this transmission message system also comprises a selective call radio communication system, wherein, reply is received on system controller by message input processor, transmits to from selective call radio terminal device Send message terminal. 3.按照权利要求2的方法,其特征在于,该应答是来自选择呼叫无线电终端装置的一个确认。3. The method as claimed in claim 2, characterized in that the response is an acknowledgment from the selective call radio terminal. 4.按照权利要求1的方法,其特征在于,该应答由系统控制器的消息输入处理器进行接收,从一个应答的消息终端传送给传送消息终端。4. A method according to claim 1, characterized in that the reply is received by the message input processor of the system controller and transmitted from a replying message terminal to a transmitting message terminal. 5.按照权利要求1的方法,其特征在于,该消息是由电话呼叫以始发电话号码始发的,并将应答电话号码定义为始发电话号码。5. A method according to claim 1, characterized in that the message is initiated by a telephone call with an originating telephone number and that the answering telephone number is defined as the originating telephone number. 6.按照权利要求1的方法,其特征在于,该应答由系统控制器以数字方式接收,该系统控制器还包括一个数据/话音变换器,所述的传送步骤还包括以下步骤:6. according to the method for claim 1, it is characterized in that, this reply is digitally received by system controller, and this system controller also comprises a data/voice converter, and described transmission step also comprises the following steps: 确定该传送消息终端的接收方式;Determine the receiving mode of the terminal that transmits the message; 当确定传送消息终端的接收方式为话音接收方式时,由数据/话音变换器将应答从数字方式变换为话音方式,并将话音方式的应答传送给传送消息终端;When it is determined that the receiving mode of the message transmitting terminal is the voice receiving mode, the data/voice converter converts the response from the digital mode to the voice mode, and transmits the voice mode response to the message transmitting terminal; 当确定传送消息终端的接收方式为数据接收方式时,将数字方式的应答传送给传送消息终端。When it is determined that the receiving mode of the message transmitting terminal is the data receiving mode, a digital response is transmitted to the message transmitting terminal. 7.按照权利要求6的方法,其特征在于,该系统控制器还包括一个方式信号检测器,其中,在传送应答的所述步骤中建立起应答电话呼叫时,所述的确定接收方式的步骤包括以下步骤:7. according to the method for claim 6, it is characterized in that, this system controller also comprises a mode signal detector, wherein, when setting up answering telephone call in said step of transmitting response, said step of determining the receiving mode Include the following steps: 给传送消息终端发送话音提示;Send a voice prompt to the message transmitting terminal; 启动一个方式定时器,当不被中断时,它具有至定时到期的一个预定持续期,当被中断时,它不期满到时;start a mode timer which has a predetermined duration until the timer expires when not interrupted and which does not expire when interrupted; 识别该传送消息终端的接收方式为数据接收方式,并中断方式定时器;Identify the receiving mode of the transmitting message terminal as the data receiving mode, and interrupt the mode timer; 当方式定时器定时到期时,识别该传送消息终端的接收方式为话音接收方式。When the mode timer expires, it is identified that the receiving mode of the message transmitting terminal is the voice receiving mode. 8.按照权利要求6的方法,其特征在于,该传送消息终端还包括一种再试方式,用以表明稍后时间上再尝试传送应答,该方法还包括以下步骤:8. according to the method for claim 6, it is characterized in that, this transmission message terminal also comprises a kind of retry mode, in order to show that try to transmit response again on later time, this method also comprises the following steps: 当该传送消息终端为再试接收方式时,将稍后时间上尝试传送的应答进行排队。When the sending message terminal is in the retry receiving mode, it queues the reply for the attempted delivery at a later time. 9.按照权利要求8的方法,其特征在于,该系统控制器还包括一个方式信号检测器,其中,在所述传送应答的步骤中建立起应答电话呼叫时,所述确定接收方式的步骤包括以下步骤:9. The method according to claim 8, wherein the system controller further comprises a mode signal detector, wherein when an answering telephone call is set up in the step of transmitting an answer, said step of determining the receiving mode comprises The following steps: 给该传送消息终端发送话音提示;Send a voice prompt to the message transmitting terminal; 启动一个方式定时器,当不被中断时,它具有至定时到期的一个第一预定持续期,当被中断时,它不定时到期;starting a mode timer which has a first predetermined duration to timer expiration when not interrupted and which expires indefinitely when interrupted; 当方式定时器定时到期之前检测到第一方式信号时,将该传送消息终端的方式识别为数据接收方式,并中断方式定时器;When the first mode signal is detected before the mode timer expires, the mode of the transmitting message terminal is identified as the data receiving mode, and the mode timer is interrupted; 当方式定时器定时到期之前检测到第二方式信号时,将该传送消息终端接收方式识别为话音接收方式,并中断方式定时器;When the second mode signal is detected before the mode timer expires, the receiving mode of the transmitting message terminal is recognized as a voice receiving mode, and the mode timer is interrupted; 当方式定时器定时到期时,将该消息终端的方式识别为再试接收方式。When the mode timer expires, the mode of the message terminal is identified as a retry receiving mode. 10.按照权利要求9的方法,其特征在于,该系统控制器还包括一个再试接收方式,其中,在所述传送应答的步骤中建立起应答电话呼叫时,所述的确定接收方式的步骤包括以下步骤:10. according to the method for claim 9, it is characterized in that, this system controller also comprises a retry receiving mode, wherein, when setting up answering telephone call in the step of said transmitting response, said step of determining receiving mode Include the following steps: 当该方式定时器定时到期之前检测到第三方式信号时,将该传送消息终端的接收方式识别为再试接收方式,并中断该方式定时器。When the third mode signal is detected before the mode timer expires, the receiving mode of the message transmitting terminal is identified as a retry receiving mode, and the mode timer is interrupted. 11.按照权利要求8的方法,其特征在于,应答类型由该消息的始发者传送给该系统控制器,应答类型为“仅调制解调器”应答和“调制解调器直接”应答中的一种,其中,该接收消息的步骤还包括以下步骤:11. according to the method for claim 8, it is characterized in that, reply type is sent to this system controller by the originator of this message, reply type is a kind of in " modem only " reply and " modem direct " reply, wherein, The step of receiving the message also includes the following steps: 由该消息输入处理器接收应答类型;the response type received by the message input handler; 其中,存储步骤还包括以下步骤:Wherein, the storage step also includes the following steps: 存储该应答类型;Store the response type; 其中,关联步骤还包括以下步骤:Wherein, the associating step also includes the following steps: 使存储在消息存储器中的消息与系统控制器接收到的应答相关联;associating the message stored in the message store with the reply received by the system controller; 其中,检索步骤还包括以下步骤:Wherein, the retrieval step also includes the following steps: 从消息存储器中检索与该应答相对应的应答类型;Retrieving the response type corresponding to the response from the message store; 其中,传送应答的步骤还包括以下步骤:Wherein, the step of transmitting the response also includes the following steps: 应用应答类型来传送应答。The reply type shall be used to transmit the reply. 12.按照权利要求11的方法,其特征在于,当应答类型为“仅调制解调器”应答时,所述的传送步骤还包括以下步骤:12. according to the method for claim 11, it is characterized in that, when answer type is " modem only " answer, described transmission step also comprises the following steps: 对该传送消息终端传送数字应答。A digital response is transmitted to the messaging terminal. 13.按照权利要求11的方法,其特征在于,该系统控制器还包括一个方式信号检测器,其中,应答类型为“调制解调器直接”应答时,所述的传送步骤还包括以下步骤:13. according to the method for claim 11, it is characterized in that, this system controller also comprises a mode signal detector, wherein, when answer type is " modem direct " answer, described transmitting step also comprises the following steps: 对该传送消息终端发送话音提示;sending a voice prompt to the message transmitting terminal; 启动方式定时器,当不被中断时,它具有至定时到期的一个第一预定持续期,当被中断时,它不定时到期;a start-mode timer which has a first predetermined duration to timer expiration when not interrupted, and which expires indefinitely when interrupted; 当该方式定时器定时到期之前检测到第一方式信号时,将该传送消息终端的接收方式识别为数据接收方式,并中断方式定时器;When the first mode signal is detected before the mode timer expires, the receiving mode of the terminal for transmitting the message is identified as the data receiving mode, and the mode timer is interrupted; 当方式定时器定时到期时,将该传送消息终端的接收方式识别为再试接收方式。When the mode timer expires, the receiving mode of the message transmitting terminal is identified as a retry receiving mode. 14.一种用以在电话呼叫期间在工作于传送消息系统中的传送消息终端接收应答的方法,该应答是数字应答和话音应答中的一种,其中,当该应答为数字应答时,电话呼叫至少包括调制解调器连接音调和应答,其中,该传送消息终端包括电话接口、电话手机、消息控制器、具有至定时到期为第一预定持续期的回答定时器以及消息存储器,其中,当回答定时器定时到期之前电话手机没有回答电话呼叫时,该方法包括以下步骤:14. A method for receiving a reply during a telephone call at a messaging terminal operating in a messaging system, the reply being one of a digital reply and a voice reply, wherein when the reply is a digital reply, the telephone The call includes at least a modem connection tone and an answer, wherein the messaging terminal includes a telephone interface, a telephone handset, a message controller, an answer timer having a first predetermined duration until the timer expires, and a message memory, wherein when the answer timer When the phone handset does not answer the phone call before the timer expires, the method includes the following steps: 利用电话接口,通过将该电话呼叫从该传送消息系统连接至该消息处理器来回答电话呼叫;answering a telephone call by connecting the telephone call from the messaging system to the message processor using a telephone interface; 在所述的回答步骤之后发送话音提示;sending a voice prompt after said answering step; 在所述的回答步骤之后启动调制解调器定时器,调制解调器定时器具有至定时到期的一个第二预定持续期,并且当被中断时它定时不到期;Starting a modem timer after said answering step, the modem timer having a second predetermined duration to timer expiration, and when interrupted it does not expire; 在所述的发送话音提示步骤之后启动接收到的电话呼叫的模拟录入;Initiating analog entry of a received telephone call after said step of sending a voice prompt; 取消在所述启动模拟录入器中开始的模拟录入,中断调制解调器定时器,并在调制解调器定时器定时到期之前接收到调制解调器连接音调时接收数字应答;canceling the analog entry started in said start-up analog entry, interrupting the modem timer, and receiving a digital reply when a modem connection tone is received before the modem timer expires; 当调制解调器定时器定时到期时继续模拟录入,直至电话在呼叫结束为止。When the modem timer expires, the analog entry continues until the phone ends the call. 15.按照权利要求14的方法,其特征在于,话音提示以方式信号结束,向话音主叫方表明开始留下话音消息,并向机器主叫方表明开始数字应答。15. A method according to claim 14, characterized in that the voice prompt ends with a mode signal indicating to the voice caller the start of leaving a voice message and to the machine caller the start of a digital answer. 16.一种系统控制器,工作在传送消息系统中,用于传送对消息的应答,该应答通过含有交换电话网(STN)的传送消息系统传送给应答电话在号码的传送消息终端,其中,传送消息终端包括话音接收方式和数据接收方式中的至少一种,其特征在于,所述的系统控制器包括:16. A system controller, operative in a messaging system, for delivering a response to a message via a messaging system comprising a switched telephone network (STN) to a messaging terminal at a number of an answering telephone, wherein, The message transmitting terminal includes at least one of a voice receiving method and a data receiving method, and it is characterized in that the system controller includes: 一个连接至STN的电话接口,用于连接位于STN的电话呼叫;a telephone interface connected to the STN for connecting telephone calls located at the STN; 一个连接至所述电话接口的消息输入处理器,用于在电话呼叫期间接收消息和应答电话号码;a message input processor connected to said telephone interface for receiving messages and answering telephone numbers during telephone calls; 一个连接至所述消息输入处理器的消息存储器,用于存储与该消息对应的应答电话号码;a message memory connected to said message input processor for storing an answering telephone number corresponding to the message; 所述的消息输入处理器还用于接收应答,使存储在所述消息存储器中的消息与该应答相关联,用于从所述的消息存储器中检索与该应答关联的消息相对应的应答电话号码;The message input processor is further configured to receive an answer, associate a message stored in the message memory with the answer, and retrieve from the message memory an answer phone corresponding to a message associated with the answer Number; 一个电话应答处理器,连接至所述消息输入处理器和所述电话接口,使用所检索的应答电话号码建立从所述电话接口通过STN至传送消息终端的应答电话呼叫,按照传送消息终端的接收方式传送应答。a telephone answering processor, connected to said message input processor and said telephone interface, using the retrieved answering telephone number to establish an answering telephone call from said telephone interface through the STN to the sending message terminal, in accordance with the receipt of the sending message terminal way to send the response. 17.按照权利要求16的系统控制器,其特征在于,该传送消息系统还包括一个选择呼叫无线电通信系统,该选择呼叫无线电通信系统包括一个或多个选择呼叫无线电终端装置和至少一个发射机/接收机,所述的系统控制器还包括:17. The system controller according to claim 16, wherein the messaging system further comprises a selective call radio communication system comprising one or more selective call radio terminal devices and at least one transmitter/ In the receiver, the system controller further includes: 通信接口装置,连接至所述的消息处理器装置和发射机/接收机,用于从一个或多个选择呼叫无线电终端装置中的一个接收该应答,以便传送给传送消息终端。Communication interface means, connected to said message processor means and transmitter/receiver, for receiving the response from one of the one or more selective call radio terminal means for transmission to the transmitting message terminal. 18.按照权利要求16的系统控制器,其特征在于,该应答由系统控制器的传送消息输入处理器接收,以从应答的传送消息终端传送给传送消息终端。18. The system controller of claim 16, wherein the reply is received by the system controller's transfer message input processor for transfer from the responding transfer message terminal to the transfer message terminal. 19.按照权利要求16的系统控制器,其特征在于,该应答由消息处理器以数字方式接收,还包括:19. The system controller of claim 16, wherein the response is digitally received by the message processor, further comprising: 一个数字/话音变换器,连接至所述消息处理器,当该传送消息终端的接收方式已被识别为话音接收方式时,将该应答从数字方式变换为话音方式。A digital/voice converter, connected to said message processor, converts the response from digital mode to voice mode when the receiving mode of the transmitting message terminal has been recognized as voice receiving mode. 20.按照权利要求19的系统控制器,其特征在于,该应答处理器还包括:20. The system controller of claim 19, wherein the response handler further comprises: 一个话音提示发生器,当应答电话呼叫建立后,产生传送给传送消息终端的话音提示;a voice prompt generator for generating a voice prompt to be transmitted to the messaging terminal when the answering telephone call is established; 一个数据方式信号检测器,当检测到数据方式信号时,将该传送消息终端的方式识别为数据方式;a data mode signal detector, when detecting the data mode signal, identifying the mode of the transmitting message terminal as the data mode; 一个方式定时器,在一个预定的时段内没有接收到数据方式信号时,将传送消息终端的方式识别为话音方式。A mode timer identifies the mode of the messaging terminal as voice mode when no data mode signal is received for a predetermined period of time. 21.按照权利要求20的系统控制器,其特征在于,该传送消息终端还包括一个再试方式,用于指示在稍后时间上尝试应答的传送,其中,该应答处理器还包括:21. The system controller according to claim 20, wherein the message transfer terminal further includes a retry mode for indicating that delivery of the reply is attempted at a later time, wherein the reply handler further includes: 一个话音方式信号检测器,当检测到话音方式信号时,将传送消息终端的方式识别为话音方式;又其中,A voice mode signal detector, when the voice mode signal is detected, the mode of transmitting the message terminal is identified as the voice mode; and wherein, 在一个预定的时间段内没有接收到数据方式信号和没有接收到话音方式信号时,方式定时器将该传送消息终端的方式识别为再试方式。The mode timer identifies the mode of the messaging terminal as a retry mode when no data mode signal is received and no voice mode signal is received for a predetermined period of time. 22,一种传送消息终端,在电话呼叫期间用于接收应答,该应答为数字应答和话音应答中的一种,其中,当应答为数字应答时,电话呼叫包括至少一个调制解调器连接信号和该应答,又其中,该传送消息终端工作在一个传送消息系统中,其特征在于,所述的传送消息终端包括:22. A messaging terminal for receiving a response during a telephone call, the response being one of a digital response and a voice response, wherein, when the response is a digital response, the telephone call includes at least one modem connection signal and the response , and wherein, the message transmission terminal works in a message transmission system, characterized in that the message transmission terminal includes: 一个电话手机,在电话呼叫期间给电话手机用户传送可闻的话音应答;A telephone handset that transmits an audible voice response to the user of the telephone handset during a telephone call; 一个电话接口,连接至所述电话手机,用来从传送消息系统中连接和接收电话呼叫,并当提起手机回答该电话呼叫时产生摘机信号;a telephone interface connected to said telephone handset for connecting and receiving telephone calls from the messaging system and generating an off-hook signal when the handset is lifted to answer the telephone call; 一个消息控制器,连接至所述电话接口,用于接收应答,所述的消息控制器还包括:A message controller, connected to the telephone interface, for receiving responses, and the message controller also includes: 一个回答定时器,响应于所述的电话接口,当从检测到电话呼叫时开始的第一预定时段结束之前没有通过所述电话手机摘机回答电话呼叫时,回答定时器便定时到期。An answer timer, responsive to said telephone interface, expires when a telephone call is not answered by said telephone handset off-hook before the end of a first predetermined period from when a telephone call is detected. 一个话音提示器,连接至所述的电话接口,响应于所述回答定时器的定时到期,用来发送以录入/调制解调器信号结束的话音提示;a voice prompter, connected to said telephone interface, responsive to expiration of said answer timer, for sending a voice prompt ending with an entry/modem signal; 一个调制解调器连接信号检测器,连接至所述的电话接口,响应于调制解调器连接信号;a modem connection signal detector, connected to said telephone interface, responsive to the modem connection signal; 一个调制解调器定时器,响应于回答定时器和调制解调器连接信号检测器,当一个从回答定时器定时到期时开始的第二预定时间段结束之前没有接收到调制解调器连接信号时,它便定时到期;a modem timer, responsive to the answer timer and the modem connection signal detector, which expires when a modem connection signal is not received before the end of a second predetermined time period beginning when the answer timer expires; 一个调制解调器,连接至所述的电话接口,响应于调制解调器连接信号检测器和调制解调器定时器,在所述的调制解调器定时器定时到期之前检测到调制解调器连接信号时,处理数字交换,以接收数字应答;a modem, connected to said telephone interface, responsive to a modem connection signal detector and a modem timer, to process a digital exchange upon detecting a modem connection signal before said modem timer expires, to receive a digital reply; 一个话音录入器,响应于所述回答定时器的定时到期,开始录入电话呼叫,响应于所述的调制解调器连接信号检测器,取消所开始的录入,并响应于所述调制解调器定时器的定时到期,以完成录入。a voice recorder, in response to the expiration of the answer timer, begins to record the telephone call, in response to the modem connection signal detector, cancels the beginning of the recording, and in response to the expiration of the modem timer period to complete the entry.
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