CN103334261A - Intelligent maintenance method of washing machine - Google Patents
Intelligent maintenance method of washing machine Download PDFInfo
- Publication number
- CN103334261A CN103334261A CN2013102655018A CN201310265501A CN103334261A CN 103334261 A CN103334261 A CN 103334261A CN 2013102655018 A CN2013102655018 A CN 2013102655018A CN 201310265501 A CN201310265501 A CN 201310265501A CN 103334261 A CN103334261 A CN 103334261A
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- China
- Prior art keywords
- washing machine
- mobile terminal
- portable terminal
- maintenance
- fault
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- 238000000034 method Methods 0.000 title claims abstract description 29
- 238000005406 washing Methods 0.000 title claims abstract description 27
- 238000012423 maintenance Methods 0.000 title claims abstract description 26
- 238000001514 detection method Methods 0.000 claims abstract description 7
- 238000004891 communication Methods 0.000 claims abstract description 6
- 230000015556 catabolic process Effects 0.000 claims description 7
- 230000001419 dependent effect Effects 0.000 claims description 2
- 238000004519 manufacturing process Methods 0.000 abstract 1
- 210000003205 muscle Anatomy 0.000 description 4
- 230000003340 mental effect Effects 0.000 description 2
- 230000009286 beneficial effect Effects 0.000 description 1
- 230000007812 deficiency Effects 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
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- Control Of Washing Machine And Dryer (AREA)
- Telephone Function (AREA)
Abstract
The invention discloses an intelligent maintenance method for a washing machine. The intelligent maintenance method comprises the following steps that (1) when faults occur, the washing machine performs self detection, and begins reporting errors and generating corresponding fault signals after detection is finished; (2) the washing machine communicates with a mobile terminal and transmits the fault signals to the mobile terminal; (3) the mobile terminal detects corresponding fault types and fault maintenance methods according to the fault signal, wherein in the step (2), communication modes established between the washing machine and the mobile terminal comprise bluetooth, infrared and 3G (The 3rd Generation Telecommunication) network; in the step (3), fault maintenance methods output by the mobile terminal comprise a text-description-based maintenance method and a video-display-based maintenance method, when the fault maintenance methods output by the mobile terminal are difficult to implement, and the mobile terminal displays as initiatively calling manufacture service hotline. The intelligent maintenance method has the obvious advantages that a maintenance engineer does not need to spend a lot of time and physical effort in detecting faults, and the time consumption brought by browsing a maintenance handbook with numerous and diverse content is reduced.
Description
Technical field
The invention belongs to the washing machine field.
Background technology
When washing machine broke down in the prior art, not only the ordinary person was difficult to maintenance, went for and was out of order even the Maintenance Engineer of specialty also needs to consume plenty of time and muscle power; Meanwhile, the servicing manual of the Hard copy engineer that needs repairing carries, and content is various, is not easy to browse search.
Summary of the invention
Goal of the invention: the objective of the invention is to provide at the deficiencies in the prior art a kind of intelligent method for maintaining of washing machine, thereby make the Maintenance Engineer can reduce maintenance time and muscle power.
Technical scheme: in order to realize goal of the invention, the invention discloses a kind of intelligent method for maintaining of washing machine, may further comprise the steps:
(1) washing machine breaks down, and carries out the oneself and detects, and detection finishes, and begins to report an error and produces corresponding fault number;
(2) washing machine and portable terminal are set up and are communicated by letter, and fault number is transferred in the portable terminal;
(3) portable terminal number detects corresponding failure type and breakdown maintenance method according to dependent failure.
Wherein, the communication mode that washing machine and portable terminal are set up in the step (2) comprises: bluetooth, infrared and 3G network.The breakdown maintenance method of portable terminal output comprises in the step (3): the method for maintaining that the method for maintaining of text description, video show.The breakdown maintenance method of portable terminal output is difficult to carry out in the step (3), and portable terminal demonstrates active call business men customer service phone.
Beneficial effect: the present invention compared with prior art, its remarkable advantage is that needn't deflorate again a large amount of time of expense and muscle power of Maintenance Engineer goes to the place of detection failure, and has reduced and browsed time loss and the mental suffering that the various servicing manual of content brings.
The specific embodiment
Below the present invention is done further explanation.
Maintenance failure is housed on the portable terminal detects application program, when washing machine breaks down, the inner start detection program of washing machine, carrying out the oneself detects, when detection was finished, washing machine began to send alarm signal, and showed fault number at the computer plate of washing machine, and starting the communication mode that the user presets automatically, this communication mode has comprised bluetooth, infrared and 3G network; After the user learns that washing machine breaks down, open the maintenance failure that is equipped with on the portable terminal and detect application program, and connect by the communication mode corresponding with washing machine, washing machine number is transferred to corresponding fault in the portable terminal, application program begins searching work, searching work is finished, with the method for maintaining of display text description and the method for maintaining of video demonstration; Yet if the breakdown maintenance method of portable terminal output is difficult to carry out, portable terminal demonstrates active call business men customer service phone.
Such design not only makes needn't deflorate again a large amount of time of expense and muscle power of Maintenance Engineer go to the place of detection failure, and has reduced and browsed time loss and the mental suffering that the various servicing manual of content brings; And if fault is simpler, the user also can oneself go to solve corresponding failure problems.
Claims (4)
1. the intelligent method for maintaining of a washing machine is characterized in that, may further comprise the steps:
(1) washing machine breaks down, and carries out the oneself and detects, and detection finishes, and begins to report an error and produces corresponding fault number;
(2) washing machine and portable terminal are set up and are communicated by letter, and fault number is transferred in the portable terminal;
(3) portable terminal number detects corresponding failure type and breakdown maintenance method according to dependent failure.
2. the intelligent method for maintaining of washing machine as claimed in claim 1 is characterized in that,
The communication mode that washing machine and portable terminal are set up in the step (2) comprises: bluetooth, infrared and 3G network.
3. the intelligent method for maintaining of washing machine as claimed in claim 1 is characterized in that,
The breakdown maintenance method of portable terminal output comprises in the step (3): the method for maintaining that the method for maintaining of text description, video show.
4. the intelligent method for maintaining of washing machine as claimed in claim 1 is characterized in that,
The breakdown maintenance method of portable terminal output is difficult to carry out in the step (3), and portable terminal demonstrates active call business men customer service phone.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2013102655018A CN103334261A (en) | 2013-06-27 | 2013-06-27 | Intelligent maintenance method of washing machine |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2013102655018A CN103334261A (en) | 2013-06-27 | 2013-06-27 | Intelligent maintenance method of washing machine |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN103334261A true CN103334261A (en) | 2013-10-02 |
Family
ID=49242456
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN2013102655018A Pending CN103334261A (en) | 2013-06-27 | 2013-06-27 | Intelligent maintenance method of washing machine |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN103334261A (en) |
Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105088647A (en) * | 2015-05-29 | 2015-11-25 | 无锡飞翎电子有限公司 | Washing machine and method and system for acquiring fault information thereof |
| CN105139206A (en) * | 2014-05-28 | 2015-12-09 | 厦门科牧智能技术有限公司 | Electronic water closet rapid after-sale service system based on WiFi |
| CN106863807A (en) * | 2017-02-21 | 2017-06-20 | 珠海天威飞马打印耗材有限公司 | A kind of fault cues method and device of 3D printer |
| CN108616404A (en) * | 2018-05-11 | 2018-10-02 | 北京天材科技有限公司 | A kind of client service method, management platform, storage medium and system |
| CN113882118A (en) * | 2020-07-02 | 2022-01-04 | 青岛海尔洗衣机有限公司 | Fault alarm method for household appliances |
| CN114811879A (en) * | 2022-04-15 | 2022-07-29 | 青岛海尔空调器有限总公司 | Control method for air conditioner |
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| CN2466190Y (en) * | 2000-09-22 | 2001-12-19 | 海尔集团公司 | Network washer |
| EP1186695A2 (en) * | 2000-09-12 | 2002-03-13 | Kabushiki Kaisha Toshiba | Remote control of laundry appliance |
| CN1343808A (en) * | 2000-09-12 | 2002-04-10 | 东芝株式会社 | Fault analytical system of clothes washing equipment |
| CN1465765A (en) * | 2002-07-05 | 2004-01-07 | 乐金电子(天津)电器有限公司 | Long distance diagnosis system and method for washing machine |
| CN1780210A (en) * | 2004-11-23 | 2006-05-31 | 珠海格力电器股份有限公司 | Remote monitoring household appliance |
| CN1833066A (en) * | 2003-08-25 | 2006-09-13 | 株式会社Kte | Washing machines with self-diagnostics and networking for oil and water washing |
| US20090006970A1 (en) * | 2006-06-08 | 2009-01-01 | Whirlpool Corporation | Product service system and method |
| CN102801577A (en) * | 2011-05-25 | 2012-11-28 | 三星电子株式会社 | Self diagnosis system of home appliance and operation method of the same |
| CN103276557A (en) * | 2013-05-24 | 2013-09-04 | 海尔集团公司 | Washing machine malfunction warning and judging method, washing machine and washing machine malfunction warning and judging system |
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2013
- 2013-06-27 CN CN2013102655018A patent/CN103334261A/en active Pending
Patent Citations (9)
| Publication number | Priority date | Publication date | Assignee | Title |
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| EP1186695A2 (en) * | 2000-09-12 | 2002-03-13 | Kabushiki Kaisha Toshiba | Remote control of laundry appliance |
| CN1343808A (en) * | 2000-09-12 | 2002-04-10 | 东芝株式会社 | Fault analytical system of clothes washing equipment |
| CN2466190Y (en) * | 2000-09-22 | 2001-12-19 | 海尔集团公司 | Network washer |
| CN1465765A (en) * | 2002-07-05 | 2004-01-07 | 乐金电子(天津)电器有限公司 | Long distance diagnosis system and method for washing machine |
| CN1833066A (en) * | 2003-08-25 | 2006-09-13 | 株式会社Kte | Washing machines with self-diagnostics and networking for oil and water washing |
| CN1780210A (en) * | 2004-11-23 | 2006-05-31 | 珠海格力电器股份有限公司 | Remote monitoring household appliance |
| US20090006970A1 (en) * | 2006-06-08 | 2009-01-01 | Whirlpool Corporation | Product service system and method |
| CN102801577A (en) * | 2011-05-25 | 2012-11-28 | 三星电子株式会社 | Self diagnosis system of home appliance and operation method of the same |
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Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105139206A (en) * | 2014-05-28 | 2015-12-09 | 厦门科牧智能技术有限公司 | Electronic water closet rapid after-sale service system based on WiFi |
| CN105088647A (en) * | 2015-05-29 | 2015-11-25 | 无锡飞翎电子有限公司 | Washing machine and method and system for acquiring fault information thereof |
| CN106863807A (en) * | 2017-02-21 | 2017-06-20 | 珠海天威飞马打印耗材有限公司 | A kind of fault cues method and device of 3D printer |
| WO2018153275A1 (en) * | 2017-02-21 | 2018-08-30 | 珠海天威飞马打印耗材有限公司 | Fault prompt method and device for 3d printer, computer device and computer-readable storage medium |
| CN108616404A (en) * | 2018-05-11 | 2018-10-02 | 北京天材科技有限公司 | A kind of client service method, management platform, storage medium and system |
| CN108616404B (en) * | 2018-05-11 | 2021-09-10 | 北京天材科技有限公司 | Customer service method, management platform, storage medium and system |
| CN113882118A (en) * | 2020-07-02 | 2022-01-04 | 青岛海尔洗衣机有限公司 | Fault alarm method for household appliances |
| CN114811879A (en) * | 2022-04-15 | 2022-07-29 | 青岛海尔空调器有限总公司 | Control method for air conditioner |
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Application publication date: 20131002 |