CN103294737A - Action information system and action information providing method thereof - Google Patents

Abstract

The invention discloses a mobile information system and a mobile information providing method. The action information system includes: a server, a server and a mobile communication device. The server comprises a content editing unit, an interactive editing unit and a storage unit, wherein the content editing unit and the interactive editing unit are respectively connected with the storage unit, the storage unit further comprises an option list, and the option list comprises at least one service option. The server is connected with the server, and the content information is compiled and stored in the storage unit through the content editing unit. The server side compiles the interactive information in a webpage compiling mode through the interactive editing unit and stores the interactive information in the storage unit. The mobile communication device is connected to the server to read the option list, when one service option is selected, the server outputs corresponding content information to the mobile communication device, when the link information is selected, the mobile communication device is connected to the server to read the interactive information, and is connected to the server through the server to transmit and receive voice information through the transmission channel.

Description

Action information system and its action information providing method

technical field

The invention relates to an action information system and an action information providing method thereof.

Background technique

In recent years, with the vigorous development of science and technology, mobile communication devices have undergone major reforms. In the past, they only had the functions of calling and sending text messages, and they have developed into multi-functional smart phones, which not only include communication functions, but also combine wireless network technology. , users can find the information they need online anytime, anywhere. Compared with wireless network technology, many merchants and enterprises have launched related applications, ranging from casual games to banking services.

However, when users are actually looking for information, they are often unable to effectively find the information they need due to too much information on the Internet, and the application programs launched by various businesses need to update the software version at any time to ensure that the relevant information provided by the program For real-time effective information. Therefore, some users choose to directly call the customer service personnel, but during the call, they often cannot view the corresponding graphic and text materials in real time, so that the users cannot fully understand the actual product or related information. In view of this, designing an ideal mobile information system and its method of providing mobile information to achieve real-time graphic communication and real-time information update has become an urgent issue in practical application.

Contents of the invention

In view of the technical problems existing in the prior art, the present invention provides an action information system, comprising:

The server includes a content editing unit, an interactive editing unit, and a storage unit, the content editing unit and the interactive editing unit are respectively connected to the storage unit, and the storage unit also includes an option list, and the option list includes at least one service options;

The server is connected to the server, and the content information is compiled and stored in the storage unit through the content editing unit in the form of webpage compilation, and the content information corresponds to the at least one service option, including string data, Audio data, link information and picture data, the server uses the interactive editing unit to compile and store interactive information in the form of web page compilation and store it in the storage unit, the interactive information includes graphic data; and,

The mobile communication device is used to connect to the server and read the option list. When the at least one service option is selected, the mobile communication device transmits a service command to the server, and the server at least outputs The content information corresponding to the at least one service option is sent to the mobile communication device. When the link information is selected, the mobile communication device connects to the server to read the interaction information, And connect to the server through the server, so as to transmit and receive voice information through the transmission channel.

Wherein, the transmission channel is VoIP or GSM.

Wherein, the graphic data is a two-dimensional barcode or a hyperlink URL.

Wherein, the content information further includes location information, and the location information includes latitude and longitude data or address data.

Wherein, when the mobile communication device reads the content information and selects map query information in the content information, the mobile communication device sends a map query command to the server, and the server The location information is linked to another server to search for corresponding map information to be output to the mobile communication device.

Wherein, the server end further includes an advertisement editing unit to provide the server end with compiling advertisement information by means of webpage compilation, and the advertisement information includes advertisement audio data and advertisement string data.

Wherein, the server end further includes an authentication unit, and the storage unit stores a plurality of pieces of user information, and the user information is the information of the user input for the first login of the mobile communication device to the server end, and the action When the communication device is connected to the server, the authentication unit is used to input login information, and the authentication unit compares the plurality of pieces of user information according to the login information, so that the mobile communication device can read the options list.

The present invention also provides a method for providing action information, comprising the following steps:

A server is provided, including a content editing unit, an interactive editing unit, and a storage unit, the content editing unit and the interactive editing unit are respectively connected to the storage unit, and the storage unit also includes a list of options, and the list of options includes at least at least one service option;

The server is connected to the server through the server, and the content information is compiled and stored in the storage unit through the content editing unit in the form of webpage compilation, and the content information corresponds to the at least one service option, including string data, Audio materials, link information and picture materials;

The interactive information is compiled and stored in the storage unit by means of web page compilation through the interactive editing unit through the server, and the interactive information includes graphic data;

Provide a mobile communication device to connect to the server to read the list of options;

When the at least one service option is selected, the mobile communication device transmits a service command to the server, and the server outputs the content information corresponding to the at least one service option to the mobile communication device; as well as,

When the link information is selected, the mobile communication device connects to the server to read the interaction information, and connects to the server through the server to transmit and receive voice through the transmission channel information.

Wherein, the transmission channel is VoIP or GSM.

Wherein, the graphic data is a two-dimensional barcode or a hyperlink URL.

Wherein, the content information further includes location information, and the location information includes latitude and longitude data or address data.

Wherein, the method further includes when the mobile communication device reads the content information, and selects map query information in the content information;

sending a map query command to the server through the mobile communication device; and,

The server is linked to another server according to the location information to search for corresponding map information, so as to output the map information to the mobile communication device.

Among them, the following steps are also included:

The advertisement editing unit at the server end provides the server end with compiling advertisement information in a webpage compiling manner, and the advertisement information includes advertisement audio data and advertisement string data.

Wherein, the server terminal further includes an authentication unit, and the storage unit stores a plurality of pieces of user information, and each user information is the user information input for the first login of the mobile communication device to the server terminal, and the The method for providing action information also includes the following steps:

When the mobile communication device is connected to the server, login information is input through the authentication unit, and the authentication unit compares the plurality of pieces of user information according to the login information, so that the mobile communication device can read Take the list of options.

Based on the above, the action information system and the action information providing method thereof according to the present invention have one or more of the following advantages:

(1) The action information system and action information providing method of the present invention, for merchants, that is, the server, does not need to build related service platforms or application programs, and can directly modify relevant data through the humanized interface provided by the server On the other hand, it can also interact with customers in real time with graphics and text.

(2) The mobile information system and its mobile information providing method of the present invention, for users, can avoid messy web page information searches, directly obtain the required information, and on the other hand, do not need to download and update files repeatedly, and can use The web page refresh method directly updates the data content.

Description of drawings

FIG. 1 is a schematic diagram of an action information system in Embodiment 1 of the present invention.

FIG. 2 is a first schematic diagram of the mobile information system in Embodiment 1 of the present invention.

FIG. 3 is a second schematic diagram of the mobile information system according to Embodiment 1 of the present invention.

FIG. 4 is a third schematic diagram of the action information system according to Embodiment 1 of the present invention.

FIG. 5 is a first schematic diagram of the mobile information system according to Embodiment 2 of the present invention.

FIG. 6 is a second schematic diagram of the mobile information system according to Embodiment 2 of the present invention.

FIG. 7 is a schematic diagram of an action information system according to Embodiment 3 of the present invention.

FIG. 8 is a flow chart of a method for providing action information according to Embodiment 4 of the present invention.

FIG. 9 is a flow chart of a method for providing action information according to Embodiment 5 of the present invention.

In the figure: 10: mobile information system, 11: server end, 12: content editing unit, 13: interactive editing unit, 14: storage unit, 141: option list, 1411: service option, 142: content information, 1421: string Data, 1422: audio data, 1423: link information, 1424: picture data, 143: interactive information, 1431: graphic data, 15: advertising information, 21: server, 211: voice information, 212: compilation interface, 2121: Edit field, 213: collaboration interface, 2131: customer information, 2132: interactive information field, 2133: interactive interface preview information, 31: mobile communication device, 32: accommodation selection interface, 321: accommodation option, 33: navigation interface, 331 : Information option, 34: Connection selection interface, 35: Interactive interface, 36: Map query interface, 361: Input field, 362: Voice option, 363: Map information, 41: Transmission channel.

Detailed ways

The following will describe the action information system and the action information providing method provided by each embodiment of the present invention with reference to the relevant drawings.

Example 1

Please refer to FIG. 1 , the mobile information system 10 includes: a server 11 , a server 21 and a mobile communication device 31 . Wherein, the mobile communication device 31 can be a tablet computer, a smart phone, an e-book reader with a communication function, or a mobile electronic device with a communication function. The server 11 has a content editing unit 12 , an interactive editing unit 13 and a storage unit 14 . The content editing unit 12 and the interactive editing unit 13 are respectively connected to the storage unit 14 . The storage unit 14 also includes an option list 141 , and the option list 141 includes at least one service option 1411 . The server 21 is connected to the server 11 , and the content information 142 is compiled by the content editing unit 12 in a webpage compiling manner and stored in the storage unit 14 . The content information 142 corresponds to at least one service option 1411 and includes string data 1421 , audio data 1422 , link information 1423 and picture data 1424 . The server 21 compiles and stores the interactive information 143 in the storage unit 14 through the interactive editing unit 13 in a webpage compiling manner, and the interactive information 143 includes graphic data 1431 . The mobile communication device 31 connects to the server 11 to read the option list 141 . When at least one service option 1411 is selected, the mobile communication device 31 transmits a service command 311 to the server 11, and the server 11 outputs the content information 142 corresponding to the selected service option 1411 to the mobile communication device 31, when the link information 1423 When selected, the mobile communication device 31 connects to the server 11 to read the interactive information 143 , and connects to the server 21 through the server 11 to transmit and receive the voice information 211 through the transmission channel 41 .

As shown in FIG. 2 , when the mobile communication device 31 is connected to the server 11 , it can read the option list 141 . When the mobile communication device 31 reads the option list 141 online, the server 11 transmits the activation audio at the same time, and the activation audio can be the relevant welcome audio provided by the server 11, or the relevant audio provided by the server 21 , and the audio of the advertising information provided by the third-party server can be applied according to actual real-time needs. It is worth mentioning that the mobile communication device 31 can use the third-generation mobile communication technology (3rd-generation, 3G) or wireless fidelity technology (Wireless Fidelity, Wi-Fi) to connect to the server 11, but the actual Applications are not limited to this. The option list 141 includes a plurality of service options 1411 . The server 11 also includes an advertisement editing unit (not shown in the figure), through which the server 21 can compile the advertisement information 15 in a webpage compiling manner, and the advertisement information 15 can be an advertisement audio or an advertisement string. The service options 1411 may be options classified according to basic necessities of life, housing, transportation, and entertainment. When the service option 1411 is selected, the display screen of the mobile communication device 31 switches to display the content information 142 corresponding to the option. In addition, it is worth mentioning that the service option 1411 can be a financial option, and by selecting the financial option, related mobile transactions can be performed, such as payment by electronic currency wallet (mobile cash), online credit card swiping through online banking, etc. . The content information 142 includes link information 1423. In this embodiment, the link information 1423 is exemplified by the home page option, favorite option, map option, personal option and setting option, and the actual application is not limited to this.

As shown in FIG. 3 , after the user selects the "travel accommodation" option in the option list 141, the mobile communication device 31 enters the corresponding accommodation selection interface 32, and the accommodation selection interface 32 includes multiple accommodation options 321 for the user to select. After the user selects the hotel option A of the accommodation option 321, the display screen of the mobile communication device 31 enters the navigation interface 33 corresponding to the restaurant A. Similarly, the navigation interface 33 may include multiple information options 331, and the user clicks one of them. After the information option 331, the corresponding content information 142 can be entered. The content information 142 displays word string data 1421 , link information 1423 and image data 1424 , and plays audio data 1422 at the same time. In other words, restaurant A (server 21) can compile the content of the relevant interface through the server 11, which can be a single-layer content information 142 or form a multi-layer interface with multiple options, which can be customized according to the actual merchant (server) 21) The number of interface layers needs to be increased or decreased.

As shown in FIG. 4 , it is a compiling interface 212 for the server 11 to provide the server 21 with compiling the content information 142 . The compiling interface 212 includes at least editing fields 2121 , such as title and description as shown in the figure, and each editing field 2121 corresponds to the content editing unit 12 in the server 11 . After connecting to the server 11 , the server 21 reads the compiling interface 212 to edit the content information 142 read by the mobile communication device 31 . In other words, the content information 142 viewed by the user on the mobile communication device 31 or the content related to the multi-layer interface such as the navigation interface 33 is the content input by the server 21 on the compiling interface 212, and the content can be string data 1421, audio data 1422, link information 1423, picture data 1424 or a combination thereof. The audio data 1422 can be designed to read aloud the word string data 1421 displayed in the content information 142 according to actual needs, or can read related activity information aloud in the navigation interface 33 . In addition, regardless of whether it is a single content information 142 or a multi-layer interface, the server 21 compiles the relevant information such as the string data 1421 and audio data 1422 corresponding to the interface by means of webpage compilation, and stores them in the storage unit 14. Therefore, when the server 21 updates various items of information, the user only needs to refresh the corresponding interface to view the updated information. Compared with the application programs launched by traditional merchants, when the merchant updates the information, the user needs to download the relevant update file again. The mobile information system 10 of the present invention includes a more convenient update method. In short, the server 21 can edit the single-layer content information 142 or the content of the multi-layer interface on the compilation interface 212 . The user can connect to the server 11 through the mobile communication device 31 to read the option list 141 and view related content information 142 through multi-level option guidance. Among them, the user can use one of the options of the link information 1423 in the content information 142 (such as the "favorite" option of the link information 1423 in this embodiment) to store the content currently watched, which can be stored. The URL of the content or the string content of the content can be designed according to actual needs.

Example 2

Please refer to Figure 5 and Figure 6. The relevant compilation and related relationship of the mobile information system 10 are similar to the foregoing embodiments, and will not be repeated here. As shown in FIG. 5, it is worth noting that the user can select the link information 1423 in the content information 142 to make a call with the customer service corresponding to the content. Further, when the user selects the "personal" option (link information 1423) in the content information 142, the mobile communication device 31 enters the connection selection interface 34, and the user can choose to use a general communication transmission method, such as the Global System for Mobile Communications (Global System) for Mobile Communications, GSM) or choose to use Voice over Internet Protocol (VoIP) to connect. After the user selects the online mode, the mobile communication device 31 enters the interactive interface 35, and the interactive interface 35 displays the graphic data 1431 transmitted by the server 21 in real time, and at the same time the user can communicate with the customer service personnel of the server 21 (i.e. Transmit voice information 211). In other words, the user selects the "personnel" option of the link information 1423 to enter the interactive interface 35, and the user can communicate with the customer service personnel and receive the relevant graphic materials 1431 sent by the customer service personnel at the same time.

Referring to FIG. 6 , it is a collaboration interface 213 operated by the server 21 . The interactive compilation interface 212 includes customer information 2131 , an interactive information field 2132 and an interactive interface preview information 2133 . When the server 21 receives a call from the user, the relevant information of the user is transmitted to the server 21 through the storage unit 14 of the server 11, or an authentication mechanism can be used to allow the user to identify himself before making a call. Authentication, so that relevant user information is transmitted to the server 21 during the call. When the customer service personnel communicate with the user, they can input relevant graphic data 1431 in the interactive information field 2132 to be sent to the interactive interface 35 of the mobile communication device 31 . Wherein the graphic material 1431 can be a hyperlink URL or a two-dimensional barcode (Quick Response, QR code). In short, the user can choose to make a call with the customer service personnel of the server 21 by using the Internet phone method or the general communication method, and during the call, the user can receive the relevant graphic data 1431 sent by the customer service personnel through the interactive interface 35, This can achieve the effect of synchronizing graphics, text and voice, so as to improve the inability to clearly understand the shortcomings of related products described by customer service personnel when talking with customer service in the past.

Example 3

Referring to FIG. 7 , the related actions of the mobile information system 10 are similar to those in the previous embodiment, and will not be repeated here. It is worth mentioning that the link information 1423 may include a map option, and when the user selects the map option, the mobile communication device 31 enters the map query interface 36 . As shown in the figure, the map query interface 36 includes an input field 361 , voice options 362 and map information 363 . Relevant options can be added according to actual needs, such as satellite map display options, surrounding photo display options, or related address lists, etc. The user can enter the address information to be searched through the input field 361 , or can use the voice option 362 to conduct a voice search. After the user inputs the address information or the corresponding voice and audio, the mobile communication device 31 sends a map query command 311 to the server terminal 11, and the server terminal 11 connects to another server terminal 11 according to the map query command 311 (not shown in FIG. ) to search for the corresponding map information 363 and send it back to the mobile communication device 31 . In addition, the user can also select a map option when viewing the content information 142 to read the map information 363 corresponding to the content information 142 .

Example 4

Please refer to FIG. 8 , the mobile information providing method of the present invention is applicable to a mobile information system 10 , and the mobile information system 10 includes a server 11 and a mobile communication device 31 . The related connection relationship with the implementation manner has been described in detail above, and will not be repeated here. The action information providing method includes the following steps:

In step S81, a server is provided, including a content editing unit, an interactive editing unit and a storage unit, and the content editing unit and the interactive editing unit are connected to the storage unit respectively. The storage unit also includes an option list, the option list includes at least one service option;

Step S82, connect to the server through the server, and compile the content information through the content editing unit in the form of webpage compilation, and store it in the storage unit. The content information corresponds to at least one service option, including string data, audio data, link information and pictures. material;

Step S83, compiling and storing the interactive information in the storage unit through the interactive editing unit through the server through the interactive editing unit, and the interactive information includes graphic data;

Step S84, providing the mobile communication device to connect to the server to read the option list;

Step S85, when at least one service option is selected, the mobile communication device transmits a service command to the server, and the server outputs content information corresponding to the selected service option to the mobile communication device; and,

Step S86, when the link information is selected, the mobile communication device connects to the server to read the interactive information, and connects to the server through the server to transmit and receive voice information through the transmission channel.

The detailed description and implementation of the method for providing action information according to the embodiment of the present invention have been described above when describing the action information system of the present invention, and will not be described here for brevity.

Example 5

Please refer to FIG. 9 , it should be noted that the server 11 also includes an authentication unit. Before the user enters the option list 141 , the mobile communication device 31 first enters an authentication interface, and the user needs to input relevant user information on the authentication interface to enter the option list 141 . After the user inputs relevant user information, the mobile communication device 31 transmits it to the server 11, and the server 11 compares the user information with the pre-stored user information in the storage unit 14 to confirm the user's identity. The actual application process of the authentication unit is as follows:

Step S91, connecting to the server through the mobile communication device;

Step S92, outputting the authentication interface to the mobile communication device through the server;

Step S93, inputting user information through the mobile communication device and sending it to the server;

Step S94, the server compares whether the user information in the storage unit matches according to the user information; and,

Step S95, if the user information includes corresponding user information, the server outputs the option list to the mobile communication device.

It is worth mentioning that the storage unit stores multiple pieces of user information. The user information can be the user information entered by the mobile communication device when logging in to the server for the first time. When the mobile communication device is connected to the server, the login information is entered through the authentication unit. The authentication unit compares the user information according to the login information, so that the mobile communication device reads the option list. It can be set according to actual needs. When the user information input by the user is not found by the server after three authentications, the server will stop connecting with the mobile communication device.

The above descriptions are illustrative only, not restrictive. Any equivalent modifications or changes made without departing from the spirit and scope of the present invention shall be included in the claims.

Claims (14)

1. an action message system is characterized in that, comprises:

Server-side, comprise Edition Contains unit, interactive edit cell and storage unit, described Edition Contains unit and described interactive edit cell are connected with described storage unit respectively, and described storage unit also comprises the option inventory, and described option inventory comprises at least one service option;

Service end, be connected to described server-side, compile content information by described Edition Contains unit with the webpage compile mode, be stored in the described storage unit, corresponding described at least one the service option of described content information, it comprises word string data, audio data, link information and picture information, and described service end is stored in the described storage unit with webpage compile mode compiling interactive information by described interactive edit cell, and described interactive information comprises photo information; And

Mobile communication device, to connect to described server-side, read described option inventory, when described at least one service option is selected, described mobile communication device transmission service order is to described server-side, described server-side is exported the corresponding described content information of described at least one service option at least to described mobile communication device, when described link information is selected, described mobile communication device connects to described server-side, to read described interactive information, and connect to described service end by described server-side, with by transmission channel and receiving speech information.

2. action message as claimed in claim 1 system is characterized in that described transmission channel is the networking telephone or Global System for Mobile Communication.

3. action message as claimed in claim 1 system is characterized in that described photo information is two-dimensional bar or hyperlink network address.

4. action message as claimed in claim 1 system is characterized in that described content information also comprises positional information, and described positional information comprises longitude and latitude data or address date.

5. action message as claimed in claim 4 system, it is characterized in that, when described mobile communication device reads described content information, and when choosing map inquiry information in the described content information, described mobile communication device sends map inquiry and instructs described server-side, described server-side links another server-side to search corresponding cartographic information, to output to described mobile communication device according to described positional information.

6. action message as claimed in claim 1 system, it is characterized in that, described server-side also comprises the advertisement edit cell, and to provide described service end by webpage compile mode compiling advertising message, described advertising message comprises advertisement audio data and advertisement word string data.

7. action message as claimed in claim 1 system, it is characterized in that, described server-side also comprises authentication ' unit, described storage unit stores complex user profile, described user profile is to login user's information that described server-side is imported for the first time for described mobile communication device, when described mobile communication device connects to described server-side, login information by described authentication ' unit with input, described authentication ' unit is compared described complex user profile according to the described information of logining, so that described mobile communication device reads described option inventory.

8. an action message provides method, it is characterized in that, comprises the following step:

Server-side is provided, comprise Edition Contains unit, interactive edit cell and storage unit, described Edition Contains unit and described interactive edit cell are connected with described storage unit respectively, and described storage unit also comprises the option inventory, and described option inventory comprises at least one service option;

Connect described server-side by service end, and pass through described Edition Contains unit with webpage compile mode compiling content information, be stored in the described storage unit, corresponding described at least one the service option of described content information, it comprises word string data, audio data, link information and picture information;

Be stored in described storage unit by described interactive edit cell with webpage compile mode compiling interactive information by described service end, described interactive information comprises photo information;

Provide mobile communication device to connect to described server-side, to read described option inventory;

When described at least one service option is selected, described mobile communication device transmission service order is to described server-side, and described server-side is exported the corresponding described content information of described at least one service option to described mobile communication device; And

When described link information was selected, described mobile communication device connected to described server-side, reading described interactive information, and connected to described service end by described server-side, with by transmission channel and receiving speech information.

9. action message as claimed in claim 8 provides method, it is characterized in that, described transmission channel is the networking telephone or Global System for Mobile Communication.

10. action message as claimed in claim 8 provides method, it is characterized in that, described photo information is to be two-dimensional bar or hyperlink network address.

11. action message as claimed in claim 8 provides method, it is characterized in that, described content information also comprises positional information, and described positional information comprises longitude and latitude data or address date.

12. action message as claimed in claim 11 provides method, it is characterized in that, also comprises the following step:

Interrogate device when described action and read described content information, and choose the map inquiry information in the described content information;

Send map inquiry by described mobile communication device and instruct described server-side; And

Link another server-side to search corresponding cartographic information, to export described cartographic information to described mobile communication device by described server-side according to described positional information.

13. action message as claimed in claim 8 provides method, it is characterized in that, also comprises the following step:

By the advertisement edit cell of described server-side, to provide described service end with webpage compile mode compiling advertising message, described advertising message comprises advertisement audio data and advertisement word string data.

14. action message as claimed in claim 8 provides method, it is characterized in that, described server-side also comprises authentication ' unit, described storage unit stores many user profile, each described user profile is to login user's information that described server-side is imported for the first time for described mobile communication device, and the method that wherein said action message provides also comprises the following step:

When described mobile communication device connects to described server-side, login information by described authentication ' unit with input, described authentication ' unit is compared described complex user profile according to the described information of logining, so that described mobile communication device reads described option inventory.

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