CN100456701C - Device and method for improving reliability of communication system and communication system - Google Patents
Device and method for improving reliability of communication system and communication system Download PDFInfo
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Abstract
本发明提供了一种提高通信系统可靠性的装置和方法以及通信系统,该装置主要包括:日志记录模块、业务处理模块和恢复处理模块。该方法主要包括:通信系统接收到业务系统的业务请求并且发现通信系统发生故障时,给管理员上报报告警信息,同时自动切换到应急流程:将接收到的业务请求的信息进行记录和保存;所述通信系统对接收到的所述业务请求返回接受请求应答,保证系统业务不中断。在通信系统恢复正常运行后,根据所述保存的业务请求的信息进行相应的业务处理。利用本发明,从而可以在通信系统发生故障时,用户终端的业务不中断,提高通信系统的可靠性。
The invention provides a device and method for improving the reliability of the communication system and the communication system. The device mainly includes: a log record module, a business processing module and a recovery processing module. The method mainly includes: when the communication system receives a business request from the business system and finds that the communication system fails, it reports alarm information to the administrator, and at the same time automatically switches to the emergency process: recording and saving the received business request information; The communication system returns an acceptance request response to the received service request to ensure that system services are not interrupted. After the communication system resumes normal operation, corresponding service processing is performed according to the stored service request information. By using the present invention, when the communication system fails, the service of the user terminal is not interrupted, and the reliability of the communication system is improved.
Description
技术领域 technical field
本发明涉及通信领域,尤其涉及一种提高通信系统可靠性的装置和方法以及通信系统。The invention relates to the communication field, in particular to a device and method for improving the reliability of the communication system and the communication system.
背景技术 Background technique
infoXTM-MDSP(Mobile Data Service Piatform,移动数据业务管理平台)是在移动通信网络上实现数据业务综合管理和统一接入的平台系统。infoXTM-MDSP能够为移动运营商提供可运营、可管理、开放的数据业务管理平台,移动运营商可以通过infoXTM-MDSP开展各种丰富多样的移动数据业务。infoXTM-MDSP (Mobile Data Service Piatform, Mobile Data Service Management Platform) is a platform system that realizes comprehensive management and unified access of data services on the mobile communication network. infoXTM-MDSP can provide mobile operators with an operable, manageable and open data service management platform. Mobile operators can carry out various mobile data services through infoXTM-MDSP.
infoXTM-MDSP主要由接入模块、处理节点组成,在数据业务开展中处于核心地位,拥有开放的运营业务平台(包括业务管理平台、业务使能平台、业务发布管理中心),主要完成数据业务的统一管理、统一认证、统一鉴权、统一计费,短信业务、彩信业务、WAP业务、下载业务、流媒体业务等业务交互都要通过MDSP完成认证、鉴权、计费功能。因此,如果MDSP发生业务中断,将会造成全网数据业务的中断,于是,要求MDSP具有很高的可靠性。infoXTM-MDSP is mainly composed of access modules and processing nodes. It plays a core role in the development of data services. It has an open operation business platform (including business management platform, business enabling platform, and business release management center), which mainly completes the data business. Unified management, unified authentication, unified authentication, unified billing, SMS service, MMS service, WAP service, download service, streaming media service and other business interactions must complete authentication, authentication, and billing functions through MDSP. Therefore, if the service of the MDSP is interrupted, the data service of the entire network will be interrupted. Therefore, the MDSP is required to have high reliability.
现有技术中一种提高MDSP等通信系统的可靠性的方法为:采用冗余设计技术。冗余设计技术又称余度设计技术,是在通信系统的核心部位增加一套或者一套以上完成相同功能的功能通道、工作元件或部件,以保证当该核心部分出现故障时,通信系统仍能正常工作,从而减少通信系统的故障概率,提高通信系统的可靠性。A method for improving the reliability of communication systems such as MDSP in the prior art is to adopt redundant design technology. Redundancy design technology, also known as redundancy design technology, is to add one or more sets of functional channels, working components or parts to the core part of the communication system to complete the same function, so as to ensure that when the core part fails, the communication system still remains It can work normally, thereby reducing the failure probability of the communication system and improving the reliability of the communication system.
在电信业务网络中的通信系统中,综合考虑系统可靠性和成本,应用最广泛的冗余设计技术主要是采用双机方案,即增加一套相同功能的部件。In the communication system of the telecommunication business network, considering the system reliability and cost, the most widely used redundant design technology is mainly to adopt the dual-machine solution, that is, to add a set of components with the same function.
在双机方案中,针对中小容量系统的关键设备采用1+1集群,即配置1个主用单元和1个冗余单元。当有一个主用单元失效时,将业务切换到冗余单元上;当失效的主用单元修复后,可以做为冗余单元,也可以再将业务切换到该主用单元。In the dual-machine solution, a 1+1 cluster is used for the key equipment of the small and medium-capacity system, that is, one active unit and one redundant unit are configured. When an active unit fails, the service is switched to the redundant unit; when the failed active unit is repaired, it can be used as a redundant unit, or the service can be switched to the active unit again.
基于上述方法,一种提供通信系统的可靠性的双机方案的原理示意图如图1所示,该双机方案的处理过程为:Based on the above method, a schematic diagram of the principle of a two-machine solution that provides reliability of the communication system is shown in Figure 1. The processing process of the two-machine solution is as follows:
所有业务处理单元(包括主用业务处理单元和冗余业务处理单元)定时上报其状态信息给切换控制单元,切换控制单元将所有业务处理单元的共用信息进行备份。当切换控制单元根据接收到的状态信息发现主用业务处理单元的状态发生异常后,发起切换到冗余业务处理单元的指令。于是,接入部分将系统业务从主用业务处理单元连接到冗余业务处理单元,从而保证系统继续可靠运行。All business processing units (including the main business processing unit and the redundant business processing unit) regularly report their state information to the switching control unit, and the switching control unit backs up the common information of all business processing units. When the switching control unit finds that the state of the active service processing unit is abnormal according to the received state information, it initiates an instruction to switch to the redundant service processing unit. Therefore, the access part connects the system services from the main service processing unit to the redundant service processing unit, so as to ensure the continuous reliable operation of the system.
上述现有技术中的提高MDSP等通信系统的可靠性的方法的缺点为:当遇到单机(包括主用业务处理单元或冗余业务处理单元)发生不可恢复故障,并且双机切换失败时;或者,双机都发生不可恢复故障,将导致整个通信系统瘫痪,整个通信系统的所有数据业务运行中断。The shortcoming of the method for improving the reliability of communication systems such as MDSP in the above-mentioned prior art is: when running into stand-alone (comprising main service processing unit or redundant service processing unit) unrecoverable failure occurs, and two-machine switching fails; Or, if an unrecoverable failure occurs on both machines, the entire communication system will be paralyzed, and all data services of the entire communication system will be interrupted.
发明内容 Contents of the invention
鉴于上述现有技术所存在的问题,本发明的目的是提供一种提高通信系统可靠性的装置和方法以及通信系统,从而可以在通信系统发生故障时,用户终端的业务不中断,提高通信系统的可靠性。In view of the problems in the prior art above, the purpose of the present invention is to provide a device and method for improving the reliability of the communication system and a communication system, so that when the communication system fails, the service of the user terminal is not interrupted, and the reliability of the communication system is improved. reliability.
本发明的目的是通过以下技术方案实现的:The purpose of the present invention is achieved through the following technical solutions:
一种提高通信系统可靠性的装置,该装置在通信系统接收到用户终端的业务请求,并且通信系统发生故障时启动,包括:A device for improving the reliability of a communication system, which is activated when the communication system receives a service request from a user terminal and the communication system fails, including:
日志记录模块:用于记录通信系统接收到的业务请求的信息,并将记录的信息进行保存;Log recording module: used to record the information of business requests received by the communication system, and save the recorded information;
业务处理模块:用于处理通信系统接收到的业务请求,对接收到的业务请求返回接受请求应答;Business processing module: used to process business requests received by the communication system, and return an acceptance request response to the received business requests;
恢复处理模块:用于在通信系统恢复正常运行后,将日志记录模块保存的所述业务请求的信息输出给所述通信系统的系统管理单元;根据接收到的所述系统管理单元根据所述业务请求的信息返回的处理指令进行相应的业务处理。Recovery processing module: used to output the information of the service request saved by the log recording module to the system management unit of the communication system after the communication system resumes normal operation; The processing instruction returned by the requested information performs corresponding business processing.
所述的恢复处理模块包括:The recovery processing module includes:
日志提供模块:用于在通信系统故障恢复并且正常运行后,获取日志记录模块保存的所述业务请求的信息并输出;Log providing module: used for obtaining and outputting the information of the service request saved by the logging module after the communication system recovers from failure and operates normally;
事后处理模块:用于根据接收到的处理指令进行相应的业务处理。Post-processing module: used to perform corresponding business processing according to the received processing instructions.
所述的通信系统发生故障包括:The failure of the communication system includes:
通信系统的主用业务处理单元和冗余业务处理单元都发生故障;Both the main service processing unit and the redundant service processing unit of the communication system fail;
或者,or,
通信系统的主用业务处理单元或冗余业务处理单元发生故障,并且进行主用业务处理单元和冗余业务处理单元之间的切换失败。The main service processing unit or the redundant service processing unit of the communication system fails, and the switching between the main service processing unit and the redundant service processing unit fails.
一种通信系统,包括:应急处理单元、系统管理单元和业务提供单元,其中,A communication system, including: an emergency processing unit, a system management unit and a service providing unit, wherein,
应急处理单元:在通信系统发生故障后,记录并保存业务提供单元接收到的用户终端的业务请求信息,对所述业务请求返回接受请求应答;在通信系统恢复正常运行后,将保存的业务请求信息传递给系统管理单元;根据接收到的处理指令进行相应的业务处理;Emergency processing unit: after the failure of the communication system, record and save the service request information of the user terminal received by the service provider unit, and return an acceptance request response to the service request; after the communication system resumes normal operation, save the service request information The information is transmitted to the system management unit; corresponding business processing is performed according to the received processing instructions;
系统管理单元:在通信系统恢复正常运行后,根据应急处理单元传递的业务请求信息,向应急处理单元发送相应的处理指令;System management unit: After the communication system resumes normal operation, send corresponding processing instructions to the emergency processing unit according to the service request information transmitted by the emergency processing unit;
业务提供单元:用于接收用户终端发送的业务请求,向用户终端提供相应的业务服务。Service providing unit: used to receive service requests sent by user terminals, and provide corresponding service services to user terminals.
所述应急处理单元包括:The emergency treatment unit includes:
日志记录模块:用于在通信系统发生故障时,记录通信系统接收到的用户终端的业务请求信息,并将记录的业务请求信息进行保存;Log recording module: used to record the service request information of the user terminal received by the communication system when the communication system fails, and save the recorded service request information;
业务处理模块:用于在通信系统发生故障时,处理通信系统接收到的业务请求,对接收到的业务请求返回接受请求应答;Business processing module: used to process business requests received by the communication system when a failure occurs in the communication system, and return an acceptance request response to the received business requests;
恢复处理模块:用于在通信系统恢复正常运行后,将日志记录模块保存的所述业务请求的信息输出;根据接收到的处理指令进行相应的业务处理。Recovery processing module: used to output the information of the service request saved by the log recording module after the communication system resumes normal operation; perform corresponding service processing according to the received processing instruction.
一种提高通信系统可靠性的方法,包括步骤:A method of improving the reliability of a communication system, comprising the steps of:
A、通信系统接收到用户终端的业务请求并且通信系统发生故障后,将接收到的业务请求的信息进行记录和保存;A. After the communication system receives the service request from the user terminal and the communication system fails, it records and saves the received service request information;
B、所述通信系统对接收到的所述业务请求返回接受请求应答;在通信系统恢复正常运行后,将保存的所述业务请求的信息输出给所述通信系统的系统管理单元,根据所述系统管理单元根据所述业务请求的信息返回的处理指令进行相应的业务处理。B. The communication system returns an acceptance request response to the received service request; after the communication system resumes normal operation, it outputs the saved information of the service request to the system management unit of the communication system, according to the The system management unit performs corresponding service processing according to the processing instruction returned by the information of the service request.
所述的步骤A具体包括:Described step A specifically comprises:
A1、通信系统接收到用户终端的业务请求,并且通信系统的主用业务处理单元和冗余业务处理单元都发生故障;或者,通信系统的主用业务处理单元或冗余业务处理单元发生故障并且切换失败时,向网管系统输出告警信息;A1. The communication system receives a service request from a user terminal, and both the main service processing unit and the redundant service processing unit of the communication system fail; or, the main service processing unit or the redundant service processing unit of the communication system fails and When switching fails, output alarm information to the network management system;
A2、所述通信系统将接收到的所有业务请求的信息进行记录,并输出到指定目录进行保存。A2. The communication system records all received service request information and outputs it to a designated directory for storage.
所述的步骤B具体包括:Described step B specifically comprises:
B1、通信系统处理接收到的所有所述业务请求,向用户终端返回接受请求应答;用户终端接收到该接受请求应答后,执行相应的业务操作;B1. The communication system processes all the service requests received, and returns an acceptance request response to the user terminal; after receiving the acceptance request response, the user terminal executes the corresponding service operation;
B2、所述通信系统发生故障恢复并且正常运行后,获取所述保存的业务请求的信息并输出;根据接收到的处理指令进行相应的业务处理。B2. After the communication system recovers from a fault and operates normally, acquire and output the stored service request information; perform corresponding service processing according to the received processing instruction.
所述的步骤B1具体包括:Described step B1 specifically comprises:
所述通信系统对接收到的所有鉴权请求返回鉴权通过应答,对接收到的所有计费请求返回计费通过应答,对接收到的所有批价请求返回批价为0应答。The communication system returns an authentication pass response to all the received authentication requests, returns an accounting pass response to all the received charging requests, and returns a rating of 0 response to all the received rating requests.
所述的步骤B2具体包括。The step B2 specifically includes.
所述通信系统发生故障恢复并且正常运行后,根据接收到的系统管理员输入的处理指令,对返回了计费通过应答的所述用户终端进行相应的扣费处理。After the communication system recovers from a failure and operates normally, according to the received processing instruction input by the system administrator, the corresponding deduction processing is performed on the user terminal that returns the billing pass response.
由上述本发明提供的技术方案可以看出,本发明通过在通信系统中设置应急处理装置,在系统发生故障时,该应急处理装置执行相应的应急处理流程。从而可以保证用户终端的业务不中断,提高通信系统的可靠性,避免因系统发生故障导致用户终端的业务中断。本发明还可以在通信系统故障恢复后,根据记录的日志进行相应的事后维护处理,降低运营商的损失。It can be seen from the above-mentioned technical solutions provided by the present invention that the present invention provides an emergency processing device in the communication system, and when the system fails, the emergency processing device executes a corresponding emergency processing flow. Therefore, it can ensure that the service of the user terminal is not interrupted, improve the reliability of the communication system, and avoid service interruption of the user terminal due to a system failure. The present invention can also carry out corresponding after-event maintenance processing according to the recorded log after the failure recovery of the communication system, thereby reducing the loss of the operator.
附图说明 Description of drawings
图1为现有技术中一种提供通信系统的可靠性的双机方案的原理示意图;FIG. 1 is a schematic diagram of the principle of a two-machine solution for providing reliability of a communication system in the prior art;
图2为本发明所述应急处理装置的实施例的结构图;Fig. 2 is a structural diagram of an embodiment of the emergency treatment device of the present invention;
图3为本发明所述应急处理装置在通信系统中的位置示意图;Fig. 3 is a schematic diagram of the position of the emergency treatment device of the present invention in the communication system;
图4为本发明所述通信系统的实施例的结构示意图;Fig. 4 is a schematic structural diagram of an embodiment of the communication system of the present invention;
图5为本发明所述方法的实施例的处理流程图;Fig. 5 is the processing flowchart of the embodiment of the method of the present invention;
图6为本发明所述实施例的具体处理流程图。Fig. 6 is a specific processing flowchart of the embodiment of the present invention.
具体实施方式 Detailed ways
本发明提供了一种提高通信系统可靠性的装置和方法以及通信系统,本发明的主要技术特点为:在通信系统中设置应急处理装置,在系统所有业务处理单元发生故障或者切换失败时,该应急处理装置执行相应的应急处理流程。The present invention provides a device and method for improving the reliability of a communication system and a communication system. The main technical features of the present invention are: an emergency processing device is provided in the communication system, and when all business processing units of the system fail or fail to switch, the The emergency treatment device executes the corresponding emergency treatment process.
本发明所述提高通信系统可靠性的装置通过应急处理装置来实现。下面结合附图来详细描述本发明,本发明所述应急处理装置的实施例的结构图如图2所示,该应急处理装置在通信系统中的位置示意图如图3所示。本发明所述应急处理装置在通信系统的业务处理单元的单机(包括主用业务处理单元或冗余业务处理单元)发生故障并且切换失败或者双机发生故障时启动。该应急处理装置包括如下模块:The device for improving the reliability of the communication system in the present invention is realized by the emergency processing device. The present invention will be described in detail below in conjunction with the accompanying drawings. The structural diagram of an embodiment of the emergency treatment device of the present invention is shown in FIG. 2 , and the schematic diagram of the position of the emergency treatment device in the communication system is shown in FIG. 3 . The emergency processing device of the present invention starts when a single machine (including the main business processing unit or redundant business processing unit) of the communication system's business processing unit fails and the switching fails or the two machines fail. The emergency treatment device includes the following modules:
日志记录模块:用于记录在通信系统发生故障后,系统接收到的所有业务请求的详细信息,并将记录的信息输出到指定目录进行保存。Log recording module: used to record the detailed information of all business requests received by the system after the failure of the communication system, and output the recorded information to the designated directory for storage.
业务处理模块:用于处理在通信系统发生故障后,系统接收到的所有业务请求,对所有业务请求全部返回接受请求应答。比如,对鉴权、计费请求返回通过应答;对批价请求返回批价为0应答。Business processing module: It is used to process all business requests received by the system after the failure of the communication system, and return an acceptance request response to all business requests. For example, a pass response is returned for authentication and accounting requests; a 0-approval response is returned for a rating request.
恢复处理模块:用于在系统发生故障恢复、正常运行后,将在指定目录保存的日志记录模块记录的日志信息提供给系统管理员;根据系统管理员输入的处理指令进行相应的事后业务处理。比如,对用户进行补扣费,保证计费无误。包括日志提供模块、事后处理模块。Recovery processing module: It is used to provide the system administrator with the log information recorded by the log recording module saved in the specified directory after the system recovers from a failure and normal operation; perform corresponding post-event business processing according to the processing instructions input by the system administrator. For example, supplementary deductions are made to users to ensure correct billing. Including log providing module and post processing module.
其中,日志提供模块:用于在系统发生故障恢复、正常运行后,将在指定目录保存的日志记录模块记录的日志信息提供给系统管理员。Among them, the log providing module: used for providing the system administrator with the log information recorded by the log recording module saved in the specified directory after the system recovers from a failure and runs normally.
其中,事后处理模块:用于根据系统管理员输入的处理指令进行相应的事后业务处理。Among them, the after-event processing module: used for performing corresponding after-event business processing according to the processing instructions input by the system administrator.
本发明所述通信系统的实施例的结构示意图如图4所示,包括:应急处理单元、系统管理单元和业务提供单元。The structure schematic diagram of the embodiment of the communication system of the present invention is shown in Fig. 4, including: an emergency processing unit, a system management unit and a service providing unit.
应急处理单元:在通信系统发生故障后,记录并保存业务提供单元接收到的用户终端的业务请求信息,对所述业务请求返回接受请求应答;在通信系统恢复正常运行后,将保存的业务请求信息传递给系统管理单元;根据接收到的处理指令进行相应的业务处理。包括:日志记录模块、业务处理模块和恢复处理模块。Emergency processing unit: after the failure of the communication system, record and save the service request information of the user terminal received by the service provider unit, and return an acceptance request response to the service request; after the communication system resumes normal operation, save the service request information The information is transmitted to the system management unit; corresponding business processing is performed according to the received processing instructions. Including: logging module, business processing module and recovery processing module.
其中,日志记录模块:用于在通信系统发生故障后,记录通信系统接收到的用户终端的业务请求信息,并将记录的业务请求信息进行保存;Among them, the log recording module: used to record the service request information of the user terminal received by the communication system after the communication system fails, and save the recorded service request information;
其中,业务处理模块:用于在通信系统发生故障后,处理通信系统接收到的业务请求,对接收到的业务请求返回接受请求应答;Among them, the business processing module: used for processing the service request received by the communication system after the failure of the communication system, and returning an acceptance request response to the received service request;
其中,恢复处理模块:用于在通信系统恢复正常运行后,将日志记录模块保存的所述业务请求的信息输出;根据接收到的处理指令进行相应的业务处理。Wherein, the restoration processing module is used for outputting the information of the service request saved by the log recording module after the communication system resumes normal operation; and performing corresponding service processing according to the received processing instruction.
系统管理单元:在通信系统恢复正常运行后,根据应急处理单元传递的业务请求信息,向应急处理单元发送相应的处理指令;System management unit: After the communication system resumes normal operation, send corresponding processing instructions to the emergency processing unit according to the service request information transmitted by the emergency processing unit;
业务提供单元:用于接收用户终端发送的业务请求,向用户终端提供相应的业务服务。Service providing unit: used to receive service requests sent by user terminals, and provide corresponding service services to user terminals.
基于上述本发明所述应急处理装置,以上述MDSP为例,本发明所述提高通信系统可靠性的方法的实施例的处理流程如图5所示,包括如下步骤:Based on the above-mentioned emergency processing device of the present invention, taking the above-mentioned MDSP as an example, the processing flow of the embodiment of the method for improving the reliability of the communication system of the present invention is shown in Figure 5, including the following steps:
步骤51、用户终端向各个业务网关发送业务请求。Step 51, the user terminal sends a service request to each service gateway.
步骤52、各个业务网关根据接收到的业务请求,向MDSP的业务接入模块发送业务处理请求。例如,向MDSP发送鉴权、批价、计费等业务处理请求。Step 52, each service gateway sends a service processing request to the service access module of the MDSP according to the received service request. For example, send service processing requests such as authentication, approval, and billing to the MDSP.
步骤53、MDSP的业务接入模块检查系统的各个业务处理节点是否异常,在发现系统的所有业务处理节点(包括主用处理节点和冗余处理节点)都发生了异常后,向上级网络管理系统发起应急切换告警。Step 53, the business access module of MDSP checks whether each business processing node of the system is abnormal, and after finding that all business processing nodes (comprising the main processing node and the redundant processing node) of the system have all taken place abnormally, report to the superior network management system Initiate an emergency switching alarm.
步骤54、MDSP的业务接入模块将接收到的业务处理请求转发到应急处理装置。Step 54, the service access module of the MDSP forwards the received service processing request to the emergency processing device.
步骤55、应急处理装置的日志记录模块记录接收到的所有业务处理请求的详细信息,并将记录的信息输出到指定目录进行保存。Step 55, the log recording module of the emergency processing device records the detailed information of all business processing requests received, and outputs the recorded information to a designated directory for storage.
步骤56、应急处理装置的业务处理模块处理接收到的所有业务处理请求,对所有业务处理请求全部向MDSP的业务接入模块返回接受请求应答,MDSP的业务接入模块将接收到的接受请求应答传递给各个业务网关。比如,对鉴权、计费请求返回鉴权和计费成功应答;对批价请求返回批价为0应答。Step 56, the service processing module of the emergency processing device processes all received service processing requests, and returns an acceptance request response to the service access module of the MDSP for all service processing requests, and the service access module of the MDSP responds to the received acceptance request Pass it to each service gateway. For example, the authentication and accounting success response is returned to the authentication and accounting request; the approval value is 0 response is returned to the approval request.
步骤57、各个业务网关接收到上述接受请求应答后,向用户终端正常提供相应的业务,不影响用户终端业务的使用。Step 57: After each service gateway receives the above-mentioned response to the acceptance request, it normally provides the corresponding service to the user terminal without affecting the use of the service of the user terminal.
步骤58、系统管理员收集到告警信息后,对系统进行故障定位和恢复。Step 58: After collecting the alarm information, the system administrator locates and restores the system fault.
步骤59、当系统故障恢复、正常运行后,应急处理装置的恢复处理模块将在指定目录保存的日志记录模块记录的日志信息提供给系统管理员,并根据系统管理员输入的处理指令进行相应的事后业务处理。比如,对用户进行补扣费,保证计费无误。Step 59, when the system fault recovers and runs normally, the recovery processing module of the emergency treatment device provides the system administrator with the log information recorded by the log recording module stored in the specified directory, and performs corresponding processing according to the processing instructions input by the system administrator. Post business processing. For example, supplementary deductions are made to users to ensure correct billing.
上述本发明所述应急处理装置及其具体处理流程可以保证在通信系统发生故障时,用户终端的业务不中断,从而提高通信系统的可靠性。并且可以根据记录的日志进行相应的事后维护处理,降低运营商的损失。The above-mentioned emergency processing device and its specific processing flow in the present invention can ensure that the service of the user terminal is not interrupted when the communication system fails, thereby improving the reliability of the communication system. In addition, corresponding post-event maintenance can be carried out according to the recorded logs, so as to reduce the loss of the operator.
本发明提供了一个应用本发明所述方法和装置的实施例,在该实施例中,用户终端通过WAP GW(WAP网关)接入到MDSP,进行浏览WAP图片的业务,MDSP对浏览WAP图片的业务按浏览图片个数收费,例如0.20元/个。在用户终端浏览WAP图片的过程中,MDSP的主用业务处理单元发生故障,并且切换到冗余业务处理单元失败。The present invention provides an embodiment of applying the method and device described in the present invention. In this embodiment, the user terminal accesses the MDSP through the WAP GW (WAP gateway) to perform the business of browsing WAP pictures. The service is charged according to the number of pictures viewed, for example, 0.20 yuan per picture. When the user terminal browses WAP pictures, the main service processing unit of the MDSP fails, and the switchover to the redundant service processing unit fails.
该实施例中的具体处理流程如图6所示。包括如下步骤:The specific processing flow in this embodiment is shown in FIG. 6 . Including the following steps:
步骤61、终端用户向WAP网关发起浏览WAP图片的业务请求。Step 61, the terminal user initiates a service request for browsing WAP pictures to the WAP gateway.
步骤62、WAP网关对接收到的上述业务请求做预处理,例如检查用户终端请求的WAP图片是否存在,在确定WAP图片存在后,再向MDSP的业务接入模块发起鉴权和扣费请求。Step 62, the WAP gateway preprocesses the received service request, such as checking whether the WAP picture requested by the user terminal exists, and after confirming that the WAP picture exists, initiates an authentication and deduction request to the service access module of the MDSP.
步骤63、MDSP的业务接入模块检查系统的各个业务处理节点是否异常,在发现系统的主用业务处理单元发生故障,并且切换到冗余业务处理单元失败时,向网络管理系统发起告警。Step 63, the service access module of the MDSP checks whether each service processing node of the system is abnormal, and sends an alarm to the network management system when it finds that the main service processing unit of the system fails and fails to switch to the redundant service processing unit.
步骤64、MDSP的业务接入模块将接收到的鉴权和扣费请求转发到应急处理装置。Step 64, the service access module of the MDSP forwards the received authentication and fee deduction request to the emergency processing device.
步骤65、应急处理装置的日志记录模块记录接收到的所有鉴权和扣费请求的详细信息,例如用户标识、图片标识等信息,并将记录的信息输出到指定目录进行保存。Step 65, the log recording module of the emergency processing device records the detailed information of all authentication and fee deduction requests received, such as user ID, picture ID and other information, and outputs the recorded information to a designated directory for storage.
步骤66、应急处理装置的业务处理模块处理接收到的所有鉴权和扣费请求,对鉴权、扣费请求向MDSP的业务接入模块返回通过应答,MDSP的业务接入模块将接收到的应答传递给WAP网关。Step 66, the service processing module of the emergency processing device processes all the authentication and fee deduction requests received, and returns the pass response to the service access module of the MDSP for the authentication and fee deduction requests, and the service access module of the MDSP will receive the received The reply is passed to the WAP gateway.
步骤67、WAP网关接收到上述应答后,向用户终端正常提供业务,用户终端进行正常的浏览WAP图片的业务。Step 67: After receiving the above-mentioned response, the WAP gateway provides services to the user terminal normally, and the user terminal normally performs the service of browsing WAP pictures.
步骤68、系统管理员收集到告警信息后,对系统进行故障定位和恢复。Step 68: After collecting the alarm information, the system administrator locates and restores the system fault.
步骤69、当系统恢复正常后,应急处理装置的恢复处理模块将在指定目录保存的日志记录模块记录的日志信息提供给系统管理员,并根据系统管理员输入的处理指令进行相应的事后处理。比如,对用户进行补扣费,按照0.20元/个扣取实际费用,从而保证运营商的正常的费用收取。Step 69: When the system returns to normal, the recovery processing module of the emergency processing device provides the system administrator with the log information recorded by the log recording module stored in the specified directory, and performs corresponding post-processing according to the processing instructions input by the system administrator. For example, supplementary deductions are made to users, and the actual fee is deducted at 0.20 yuan per user, so as to ensure the normal fee collection of operators.
以上所述,仅为本发明较佳的具体实施方式,但本发明的保护范围并不局限于此,任何熟悉本技术领域的技术人员在本发明揭露的技术范围内,可轻易想到的变化或替换,都应涵盖在本发明的保护范围之内。因此,本发明的保护范围应该以权利要求的保护范围为准。The above is only a preferred embodiment of the present invention, but the scope of protection of the present invention is not limited thereto. Any person skilled in the art within the technical scope disclosed in the present invention can easily think of changes or Replacement should be covered within the protection scope of the present invention. Therefore, the protection scope of the present invention should be determined by the protection scope of the claims.
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