CN109461014A

CN109461014A - Consumer feedback system and method

Info

Publication number: CN109461014A
Application number: CN201710797360.2A
Authority: CN
Inventors: 王苙骅; 江清标
Original assignee: Chengtian Automobile Co ltd
Current assignee: Chengtian Automobile Co ltd
Priority date: 2017-09-06
Filing date: 2017-09-06
Publication date: 2019-03-12

Abstract

A consumption feedback system and method includes that a server is provided with a management unit, a feedback unit and a feedback judgment mechanism, the management unit is used for establishing and storing consumption end data and consumption information, a merchant end transmits the consumption information to the server by using a merchant end feedback device, the consumption end transmits the consumption information to the server by using the consumption end feedback device, the server carries out operation according to the consumption information and the feedback judgment mechanism and converts the consumption information into a feedback function, the feedback unit arranges seat positions corresponding to the consumption ends according to the feedback function, and when the accumulated seat positions corresponding to the consumption ends reach a preset seat position value, the consumption ends obtaining the preset seat position value can obtain feedback money calculated by the feedback unit. The feedback money can be fed back to the consumer terminal of the preset seat through methods such as cash dispensing, third party payment, cash transfer and the like.

Description

Consume feedback system and method

Technical field

The present invention provides a kind of consumption feedback mode, refer in particular to a kind of several ratios proposed according to spending amount as Rakeback, and through feedback unit and the feedback of feedback mode in the consumption feedback system and method for consumption terminal.

Background technique

Periodically carry out shop consumption in traditional businessman in order to attract clients, be proposed such as accumulation points or provide discount coupon Activity, allow consumer using accumulate points or get/repeat to consume again to businessman as target using discount coupon, Its practice is that businessman can provide the voucher of hard copy collection point card or discount coupon to consumer, as points accumulation and coupon redemption. However its disadvantage is also very more, wherein consumer may when the activity for counting and providing discount coupon with accumulation is more and more common Possess collection point card and discount coupon from different businessmans, saves these collection point cards and discount coupon becomes very difficult thing, and Consumer can't carry collection point card or a discount coupon, once give the quotient of consumer's feedback when consumer is again introduced into Family may miss preferential measure provided by businessman because collection point card or discount coupon is lacked.

And the shopping at network of mainstream now be through on network construction sales platform carry out status verifying using as can The consumer to trade on network, consumer can be buyer or the seller or simultaneously be buyer or the seller, and this kind of sale is flat Platform majority is different according to consumer's qualification and gives buyer or the different permission of the seller, and partial sales platform can consumed Bonus points, which are provided, after person's consumption is fed back to consumer.However its disadvantage is also very more, for consumers, bonus points are only It is a kind of means of feedback after consumption, yield can not be obtained, and bonus points will use for the businessman of part and convert Change the practice of commodity, but the present, not popular that the commodity exchanged of consumer stock, the product mostly put for a long time had originally Commodity, immediate commodity or flaw commodity, this kind of commodity are difficult to the shopping and collection point desire of induced consumption person.

Summary of the invention

To solve the above-mentioned problems, the present invention provides a kind of consumption terminals or businessman end to penetrate consumption activity and behavior, will Consumption information is uploaded in server, and consumption terminal obtains seat in turn, is obtained specific seat person and is obtained rakeback, to increase consumption Hold purchase intention.

According to above-mentioned purpose, present invention generally provides a kind of consumption feedback systems, include: server, and server includes pipe Unit, feedback unit and feedback judgment mechanism are managed, administrative unit is to establish and store more consumption end datas and more consumption Information；Multiple businessman ends, each businessman end have the businessman end return device of oneself collocation, and businessman end is through businessman end passback dress It sets and consumption information is transmitted in server；Multiple consumption terminals, each consumption terminal have the consumption terminal return device of oneself collocation, disappear Consumption information is transmitted in server through consumption terminal return device by Fei Duan, and feedback unit judges machine according to consumption information and feedback System carries out operation and is converted into feedback function；And feedback unit according to feedback function and then arranges corresponding seat, when right When the seat of consumption terminal being answered to accumulate the default seat value for reaching the setting of feedback judgment mechanism, the consumption terminal for obtaining default seat value can Feedback unit rakeback calculated is obtained, and rakeback is back to administrative unit and is stored and notified consumption terminal, feedback list Seat in member is zeroed so that recalculate corresponding consumption terminal another seat and another rakeback.

In the better embodiment of the present invention, wherein seat is according to feedback judgment mechanism and consumption terminal through consumption terminal The uplink time that return device or businessman end are transmitted in server through businessman end return device carries out obtained by operation；Wherein feedback Unit is arranged according to each consumption terminal seat obtained for corresponding to each consumption terminal with uplink time；Wherein feedback Judgment mechanism includes that crowd raises ratio and the seat amount of money；Wherein the granting of rakeback include quota scheme, specific consumption terminal scheme or Big preference scheme.

In another better embodiment of the present invention, present invention generally provides a kind of consumption feedback methods, include: multiple Consumption terminal has the consumption terminal return device of oneself collocation, and consumption terminal is believed one or more consumption using consumption terminal return device Breath is transmitted in server；Multiple businessman ends have the businessman end return device of oneself collocation, and businessman end utilizes businessman end passback dress It sets and consumption information is transmitted in server；Feedback unit carries out operation according to consumption information and feedback judgment mechanism and is converted into back Present function；And the feedback unit of server carries out arranging corresponding seat according to feedback function, when the seat of corresponding consumption terminal When position accumulation reaches the value of default seat set by feedback judgment mechanism, the consumption terminal for obtaining default seat value can get feedback list The rakeback that member calculates, and rakeback is sent to administrative unit using feedback unit and is stored, and notifies consumption terminal.

In better embodiment of the invention, wherein the acquirement at seat is penetrated according to feedback judgment mechanism and consumption terminal The uplink time that consumption terminal return device or businessman end are transmitted in server through businessman end return device carries out operation, feedback list Member is simultaneously arranged according to consumption terminal seat obtained with uplink time；Wherein feedback judgment mechanism includes that crowd raises ratio and seat Position amount of money ratio；Wherein the granting of rakeback includes quota scheme, particular consumer scheme or big preference scheme；Utilize feedback list The seat of corresponding consumption terminal is zeroed by member, and recalculate corresponding consumption terminal another seat and another rakeback.

In summary, the application of this consumption feedback system and method proposes several according to the spending amount of consumption terminal Ratio, in consumption terminal, stimulates consumption terminal to buy meaning again whereby as rakeback and through feedback unit and the feedback of feedback mode It is willing to, based on this, not convenient and the shopping for being difficult to induced consumption end and collection desire in a manner of the traditional feedback of improvement.

Detailed description of the invention

Fig. 1 is consumption feedback system schematic diagram of the invention.

Fig. 2 is that rakeback of the invention judges flow diagram.

Specific embodiment

The advantage and feature of the present invention and reach its method will be carried out referring to illustrative examples and drawings it is more detailed It describes and is easier to understand.However, the present invention can realize in different forms and not it is understood that being only limitted to set forth herein Embodiment.On the contrary, these provided embodiments will make this exposure more for technical field has usually intellectual Add thorough and comprehensive and completely conveys scope of the invention.

It please refers to shown in Fig. 1, is the consumption feedback system schematic diagram of a preferred embodiment of the present invention.In Fig. 1, consume back Feedback system includes the framework for the consumption feedback system that server 1, multiple consumption terminals 2 and multiple businessman ends 3 are constituted；In server 1 is equipped with administrative unit 4, and administrative unit 4 is to establish and store more member datas, and wherein member data report includes consumption terminal data 5 with more consumption information 6, in addition server 1 is additionally provided with feedback unit 7 and feedback judgment mechanism 10；Feedback judgment mechanism 10 wraps Ratio 101, the seat amount of money 102 and default seat value 103 are raised containing crowd, it is the feedback in spending amount that wherein crowd, which raises ratio 101, Ratio shared by gold, such as: it is that rakeback accounts for 1 the percent of spending amount that centesimal crowd, which raises ratio,；The seat amount of money 102 For the unit at a seat, such as when consumption information 6 uploads the consumption in the administrative unit 4 of server, uploaded according to each Information 6, which calculate, assigns seat；Default seat value 103 is the number of covers that can get rakeback, such as when consumption information 6 uploads Uplink time and seat are carried out in the administrative unit 4 of server, and according to the uplink time of consumption information 6 and the seat assigned The arrangement of position, it is a circulation which state is final decision, which arrange to, therefore can get the number of covers of rakeback.

When a plurality of consumption terminals 2 go to businessman end 3 to buy article, the consumption terminal that there is each consumption terminal 2 oneself to be equipped with is returned Pass device 8, therefore consumption terminal 2 can will be in consumption information 6 through the mode of wired or wireless communication by consumption terminal return device 8 Server 1 is reached, above-mentioned consumption terminal return device 8 includes, but are not limited to running gear or personal computer.

In a further preferred embodiment, a plurality of consumption terminals 2 are done shopping in the way of shopping at network, however each Consumption terminal 2 carries out the consumption system that shopping Shi Douhui has oneself through the mode of shopping at network, therefore when consumption terminal 2 is purchased in network Order data can be all generated when object, and this order data is the consumption information 6 of consumption terminal 2, this consumption information 6 can be according to net The shared mode of network stores this consumption information 6 to server 1；In a further preferred embodiment, a plurality of consumption terminals 2 can also make It is integrated with the mode via above-mentioned server 1 and shopping at network and a set of shopping platform is presented and done shopping, and each Consumption terminal 2 is done shopping through shopping platform can all the consumption end data 5 of oneself, therefore when consumption terminal 2 is purchased in shopping platform Order data will be generated when object, and this order data is the consumption information 6 of consumption terminal 2, this consumption information 6 can be deposited directly Enter server 1.

The businessman end return device 9 that there is oneself to be equipped at a plurality of businessman ends 3, therefore businessman end 3 can be returned by businessman end It passes the consumption information that device 9 is consumed consumption terminal 2 through the mode of wired or wireless communication to pass in server 1, wherein businessman End return device 9 includes, but are not limited to running gear or personal computer, therefore when a plurality of consumption terminals 2 are returned through consumption terminal It passes device 8 or businessman end 3 and uploads consumption information 6 in server 1 through businessman end return device 9, and feedback unit 7 is according to disappearing Charge information 6 and feedback judgment mechanism 10 carry out operation and are converted into feedback function 11.

It please refers to shown in Fig. 2, judges that flow diagram, Fig. 2 are according to Fig. 1 for the rakeback of a preferred embodiment of the present invention Consumption feedback system schematic diagram is further described the process of rakeback judgement.Step S01 first, multiple consumption terminals 2 or businessman end 3 Consumption information 6 is uploaded or is stored in server 1 through above-mentioned mode；Then step S02~S05, when in multiple consumption terminals 2 The consumption information 6 of biography carries out operation according to consumption information 6 and feedback judgment mechanism 10 through feedback unit 7 and is converted into feedback letter Number 11, and this feedback function 11 is the seat obtained of consumption terminal 2, wherein the judgment mode of feedback unit 7 is using following public affairs Formula:

NXi=F (S)

Wherein, NXi is the seat number of consumption, and F (S) is that the seat amount of money 102 is equation using spending amount as foundation, S is the spending amount of consumption information 6, such as wherein the seat amount of money 102 is that spending amount up to 300 yuan or more can obtain a seat, And 300 yuan or more per more 200 yuan can more seats rules.

Consumption terminal 2 obtains for the calculated example at seat, it is assumed that when having 10 its spending amounts of consumption terminal 2 at present and uploading Between, it arranges as shown in table 1-1.

The contingency table of table 1-1, consumption terminal spending amount and uplink time.

One wherein can be obtained per more 200 yuan when spending amount can obtain a seat and 300 yuan or more for 300 yuan or more more Seat, therefore the spending amount of consumption terminal 2 is counted as seat, such as the consumption terminal 2 of A, spending amount 580- through 7 turns of feedback unit 300=280 member can get a seat because meeting 300 yuan of the spending amount rules that can obtain a seat, then 280-200 =80 yuan can obtain a seat per more 200 yuan of rules because meeting 300 yuan of spending amount or more more, therefore the consumption terminal 2 of A obtains in total 2 seats, and its spending amount of each consumption terminal 2 and seat number are arranged as shown in table 1-2.

The contingency table of table 1-2, consumption terminal spending amount and seat number.

In then step S06, S07, according to the seat of 2 uplink time of consumption terminal and acquisition and then seat sequence is arranged, and According to many rakebacks for raising 101 calculated complex consumption terminal 2 of ratio, when the seat accumulation of corresponding consumption terminal 2 reaches feedback judgement When the default seat value 103 that mechanism 10 is set, the consumption terminal 2 for obtaining default seat value 103 can get feedback unit 7 and calculate it Rakeback, and rakeback is back to administrative unit 4 and is stored, and corresponding consumption terminal 2 and the seat in feedback unit 7 are given With zero so that recalculate corresponding consumption terminal 2 another seat and another rakeback, wherein server 1 by wired or The information back of rakeback is preset the consumption terminal 2 of seat value 103 by wireless mode in acquisition, in addition, rakeback can pass through cash It provides, the feedback that the modes such as Third-party payment or cash transfer allow consumption terminal 2 to obtain rakeback；Such as it is total that crowd, which raises ratio 101, 1 the percent of spending amount are rakeback and default seat value 103 is that every 10 seats granting rakeback is primary thus each The tired out achievement rakeback of a consumption terminal 2 and the consumption terminal 2 for obtaining rakeback arrange as shown in table 1-3.

Table 1-3, consumption terminal tired achievement rakeback and obtain rakeback consumption terminal contingency table.

It therefore is that every 10 seats granting rakeback is primary, therefore obtains according to seat value 103 is preset as described in table 1-3 The consumption terminal 2 of the E at the 10th seat will obtain the feedback of this rakeback, so the consumption terminal 2 of E will finally obtain 26.3 yuan of time Feedback gold, then recalculates finally and again seat and rakeback, but the consumption terminal 2 of E is left the uncalculated amount of money because its is subsequent also There are 450 yuan, therefore 2 remaining 450 yuan of the consumption terminal of E will then be recalculated in the arrangement of the seat of next round and rakeback.

It in a further preferred embodiment, is that every 10 seats granting rakeback is primary, therefore obtains according to seat value 103 is preset The consumption terminal 2 of the E at the 10th seat will obtain the feedback of this rakeback, but the consumption terminal 2 of E has exceeded because of its subsequent amount of money The calculating at seat, therefore the amount of money exceeded then continues to be incorporated into the 10th seat and accumulates the rakeback, therefore the consumption terminal 2 of E To finally 30.8 yuan of rakeback be obtained, and then recalculates seat and rakeback, thus the tired out achievement feedback of each consumption terminal 2 Gold and the consumption terminal 2 for obtaining rakeback are arranged as shown in table 1-4.

Table 1-4, consumption terminal tired achievement rakeback and obtain rakeback consumption terminal contingency table.

A seat and 300 can be obtained in another preferred embodiment, such as when seat amount of money ratio 102 is 300 yuan or more First above rule that can obtain a seat per more 200 yuan but directly assign a seat automatically if less than 200 yuan persons more, therefore consume The spending amount at end 2 turns to be counted as seat, such as the consumption terminal 2 of A through the mode that the feedback function 11 in feedback unit 7 judges, Spending amount 580-300=280 member, because meeting 200 yuan of the spending amount rules that can obtain a seat, therefore can get a seat Position, then 280-200=80 member can obtain a seat, residue 80 per more 200 yuan of rules because meeting 300 yuan of spending amount or more more It is first then it is automatic directly assign a seat, therefore the consumption terminal 2 of A obtains 3 seats in total, each its spending amount of consumption terminal 2 and Seat number arranges as shown in tables 1 to 5.

The contingency table of table 1-5, consumption terminal spending amount and seat number.

Consumption terminal	Spending amount	Seat number
			A	580	3
B	1500	7
			C	180	0
D	70	0
			E	750	4
F	150	0
			G	60	0
H	100	0
			I	900	4
J	300	1

It then is that every 10 seats granting rakeback is primary, therefore obtains disappearing for the 10th seat according to seat value 103 is preset Expense end 2 will obtain the feedback of this rakeback, and according to when consumption terminal 2 because its subsequent amount of money has exceeded the calculating at seat, because This amount of money exceeded, which then continues to be incorporated into, tires out the achievement rakeback in the 10th seat, then recalculate finally and again seat and return Feedback gold, the tired out achievement rakeback of each consumption terminal 2 and the consumption terminal 2 for obtaining rakeback are arranged as shown in table 1-6.

Table 1-6, consumption terminal tired achievement rakeback and obtain rakeback consumption terminal contingency table.

Therefore as described in table 1-6, it is that every 10 seats granting rakeback is primary according to seat value 103 is preset, obtains the 10th The consumption terminal 2 of the B at seat will obtain the feedback of this rakeback, so the consumption terminal 2 of B will obtain 20.8 yuan of rakeback, and Then seat and rakeback are recalculated.

In a further preferred embodiment, the granting of rakeback includes, but are not limited to quota scheme, specific consumption terminal scheme Or big preference scheme；The granting of above-mentioned rakeback is quota scheme, such as is recycled when seat accumulation to 300 seats is then one, Feedback unit 7 according to seat accumulation reach the 300th seat consumption terminal 2 pay rakeback, and then recalculate seat with Rakeback；It is then a circulation that specific consumption terminal scheme, which is for example accumulated when seat to 300 seats, and feedback unit 7 can be in this 300 seat One or more seats are randomly selected in the consumption terminal 2 of position, and pay 2 rakeback of consumption terminal at the seat, and its rakeback Feedback be according in this 300 seat spending amount and it is many raise the amount of money after ratio calculates as this rakeback, and again Calculate seat and rakeback；Big preference scheme, such as when seat accumulation to 10,000 seats is then a circulation, feedback unit 7 can be in One or more seats are randomly selected in this 10,000 seat or pay rakeback for the 10000th seat, and are recalculated seat and returned Feedback gold, but the imparting of this above-mentioned rakeback is not understood that and is only limitted to embodiments set forth herein.

Person described above is only the preferred embodiment of this patent, the equivalent modification or change made such as according to this patent spirit Change, according to the structure and effect of the same concept consumption feedback system proposed and method, should still belong to the model that this patent is covered In enclosing.

Claims

1. a consumption feedback system, is characterized in that, comprises:

A server, the server includes a management unit, a feedback unit and a feedback judgment mechanism, and the management unit is used to create and store multiple consumer data and multiple consumer information;

a plurality of merchant terminals, each of which has its own matching merchant terminal return device, and the merchant terminal transmits the consumption information to the server through the merchant terminal return device;

A plurality of consumer terminals, each of which has its own matching consumer end return device, the consumer end transmits the consumer information to the server through the consumer end return device, and the feedback unit is based on The consumption information is calculated with the feedback judgment mechanism and converted into a feedback function; and

The feedback unit further arranges the corresponding seats according to the feedback function, and when the seats corresponding to the consumer end cumulatively reach the preset seat value set by the feedback judgment mechanism, it obtains the value of the preset seat value. The consumer can obtain the reward calculated by the reward unit, and the reward is sent back to the management unit to be stored and notified to the consumer, and the seat in the reward unit is reset to zero, so that another seat and another rebate corresponding to the consumer end are recalculated.

2 . The consumer feedback system of claim 1 , wherein the seat is based on the feedback judgment mechanism and the consumer end through the consumer end feedback device or the merchant end through the The return device on the merchant side transmits the upload time to the server for calculation.

3 . The consumer feedback system according to claim 2 , wherein the feedback unit is arranged according to the seats and the upload time obtained by each of the consumers and corresponding to each of the consumers. 4 . .

4 . The consumption feedback system of claim 1 , wherein the feedback judgment mechanism includes crowdfunding ratio and seat amount. 5 .

5 . The consumption reward system according to claim 1 , wherein the distribution of the reward includes a quota plan, a specific consumer end plan or a big discount plan. 6 .

6. A consumption feedback method, characterized in that, comprising:

A plurality of consumer ends have their own matching consumer end return devices, and the consumer ends use the consumer end return devices to transmit one or more pieces of consumer information to the server;

A plurality of merchant terminals have their own matching merchant-end return devices, and the merchant-end uses the merchant-end return devices to transmit the consumption information to the server;

The management unit is used to create and store multiple pieces of consumer data and the consumption information, and the feedback unit is used to perform operations according to the consumption information and the feedback judgment mechanism and convert it into a feedback function; and

The feedback unit of the server further arranges the corresponding seats according to the feedback function, and when the seats corresponding to the consumer end reach the preset seat value set by the feedback judgment mechanism, the consumer end The consumer that obtains the preset seat value can obtain the reward calculated by the reward unit, and transmits the reward to the management unit by using the reward unit for storage, and notifies the consumer .

7 . The consumption feedback method of claim 6 , wherein the seat is obtained according to the feedback judgment mechanism and the consumer end through the consumer end feedback device or the merchant end through the consumer end feedback device. 8 . The merchant-end feedback device transmits the upload time to the server for calculation, and the feedback unit arranges the seats according to the seats obtained by the consumer end and the upload time.

8 . The consumption feedback method according to claim 6 , wherein the feedback judgment mechanism includes crowdfunding ratio and seat amount. 9 .

9 . The consumption reward method according to claim 6 , wherein the distribution of the reward includes a quota plan, a specific consumer plan or a big discount plan. 10 .

10 . The consumption feedback method according to claim 6 , further comprising using the feedback unit to reset the seat corresponding to the consumer end to zero, and recalculate the difference between another seat corresponding to the consumer end. 11 . Another reward.