CN107819951A - Call management method, device, mobile terminal and computer-readable storage medium - Google Patents

Abstract

The present invention provides an incoming call management method, device, mobile terminal and computer storage medium, wherein the incoming call management method includes: detecting whether a mobile terminal in silent mode receives an incoming call; The location information of the mobile terminal; according to the caller number and the location information of the mobile terminal, determine whether to exit the silent mode and switch to the ringing mode. Through the technical solution of the present invention, the scene mode can be automatically adjusted according to the importance of incoming calls, while preventing users from missing important incoming calls, ensuring that users are not disturbed by unimportant incoming calls, and improving user experience.

Description

Incoming call management method, device, mobile terminal and computer storage medium

technical field

The present invention relates to the technical field of communication, in particular, to an incoming call management method, an incoming call management device, a mobile terminal and a computer storage medium.

Background technique

With the development of mobile communication technology, mobile terminals have become an indispensable tool in people's life and work. Mobile terminals usually have scene modes such as silent mode and ring mode, which can be manually adjusted according to actual needs. When set to ring mode, when there is an incoming call, there will be a ringtone to remind the user to answer it in time. If you do not want to be disturbed, You can set it to silent mode, and there will be no ringtone reminder for any incoming call. However, in the actual use process, there will still be more embarrassing scenes. If you set the ring mode, it may ring in some places where it is inconvenient to answer incoming calls, causing interference. If you set the silent mode, it may be because there is no ringtone Some important and urgent incoming calls are missed due to reminders, and in the whole process, users need to adjust the mode settings back and forth according to their own needs, which greatly affects the user experience.

Contents of the invention

Based on at least one of the above-mentioned technical problems, the present invention proposes a new incoming call management scheme, which can automatically adjust the scene mode according to the importance of the incoming call, while preventing the user from missing an important incoming call, and ensuring that the user will not be caught by some unwanted calls. Important call interruptions improve user experience.

In view of this, the first aspect of the present invention proposes a method for managing incoming calls, including: detecting whether a mobile terminal in silent mode receives an incoming call; when determining that an incoming call is received, obtaining the incoming call number and the location of the mobile terminal Information; according to the incoming call number and the location information of the mobile terminal, determine whether to exit the silent mode and switch to the ringing mode.

In this technical solution, considering that the location and occasion of the user are different, the importance of the incoming call will also change accordingly. Therefore, when the mobile terminal is in the silent mode, the incoming call number and the location information of the mobile terminal are obtained by detecting the incoming call. , determine the importance of the incoming call according to the incoming call number and location information, so as to determine whether to exit the silent mode and switch to the ringing mode to remind the user, or determine to maintain the silent mode to avoid disturbing the user, so that the mobile terminal can be based on the importance of the incoming call It automatically adjusts the scene mode to a certain extent, avoiding the user from missing important calls, and ensuring that the user is not disturbed by some unimportant calls. The whole process does not require the user to manually switch and adjust back and forth, which improves the user experience.

In the above technical solution, preferably, the step of determining whether to exit the silent mode and switch to the ringing mode according to the incoming call number and the location information of the mobile terminal specifically includes: according to the incoming call number and the The location information of the mobile terminal is used to determine the incoming call level value, wherein the incoming call level value indicates the importance of the incoming call; it is judged whether the incoming call level value is greater than or equal to the threshold value; when the incoming call level value is greater than or equal to the threshold value, it is determined to exit mute mode, and switch to ring mode; when the incoming call level value is less than the threshold, determine to keep the silent state.

In this technical solution, the calling number and the location information of the mobile terminal are integrated to determine the incoming call level value, and only when the level value is greater than or equal to the threshold value, the silent mode is exited to give an alarm prompt, so that the entire mode adjustment process is more suitable for the actual needs of users .

In any one of the above technical solutions, preferably, before the step of determining the incoming call level value according to the incoming call number and the location information of the mobile terminal, it further includes: pre-storing a plurality of location areas, and The first grade value corresponding to each location area in the location area; the step of determining the incoming call grade value according to the incoming call number and the location information of the mobile terminal specifically includes: in the call history of the mobile terminal Find the call duration and number of calls of the calling number in the records; obtain the second level value of the calling number according to the call duration and the number of calls of the calling number; determine the mobile terminal according to the location information of the mobile terminal. The location area where the terminal is located; searching for the target first level value corresponding to the location area where the mobile terminal is located; calculating the sum of the second level value of the incoming call number and the target first level value to obtain the Incoming call class value.

In any one of the above technical solutions, preferably, further comprising: when it is determined to keep the silent mode, intercepting incoming calls and generating interception prompt information.

In this technical solution, when it is ensured that the silent mode needs to be maintained, it means that at the current location, the relative importance of the incoming call is not high, and the incoming call is intercepted in time, so as to avoid disturbing the user, and an interception prompt message is generated to facilitate the user to view it according to the demand , to meet the needs of users.

According to the second aspect of the present invention, an incoming call management device is proposed, including: a detection unit for detecting whether a mobile terminal in silent mode receives an incoming call; an obtaining unit for obtaining an incoming call when it is determined that an incoming call is received number and the location information of the mobile terminal; a first control unit, configured to determine whether to exit the silent mode and switch to the ringing mode according to the incoming call number and the location information of the mobile terminal.

In this technical solution, considering that the location and occasion of the user are different, the importance of the incoming call will also change accordingly. Therefore, when the mobile terminal is in the silent mode, the incoming call number and the location information of the mobile terminal are obtained by detecting the incoming call. , determine the importance of the incoming call according to the incoming call number and location information, so as to determine whether to exit the silent mode and switch to the ringing mode to remind the user, or determine to maintain the silent mode to avoid disturbing the user, so that the mobile terminal can be based on the importance of the incoming call It automatically adjusts the scene mode to a certain extent, avoiding the user from missing important calls, and ensuring that the user is not disturbed by some unimportant calls. The whole process does not require the user to manually switch and adjust back and forth, which improves the user experience.

In the above technical solution, preferably, the first control unit specifically includes: a determination unit configured to determine an incoming call grade value according to the incoming call number and the location information of the mobile terminal, wherein the incoming call grade value represents The importance of incoming calls; a judging unit for judging whether the incoming call level value is greater than or equal to a threshold; a processing unit for determining to exit the silent mode and switch to the ringing mode when the incoming call level value is greater than or equal to the threshold, When the level value of the incoming call is less than the threshold, it is determined to keep the mute state.

In this technical solution, the calling number and the location information of the mobile terminal are integrated to determine the incoming call level value, and only when the level value is greater than or equal to the threshold value, the silent mode is exited to give an alarm prompt, so that the entire mode adjustment process is more suitable for the actual needs of users .

In any one of the above technical solutions, preferably, further comprising: a storage unit, configured to pre-store a plurality of location areas, and a first level value corresponding to each location area in the plurality of location areas; the The determining unit is specifically configured to: search for the call duration and number of calls of the incoming number in the historical call records of the mobile terminal; obtain the second call number of the incoming number according to the call duration and the number of calls of the incoming number. Level value; according to the location information of the mobile terminal, determine the location area where the mobile terminal is located; find the target first level value corresponding to the location area where the mobile terminal is located; calculate the second number of the incoming call number The sum of the grade value and the target first grade value is used to obtain the incoming call grade value.

In any one of the above technical solutions, preferably, further comprising: a second control unit configured to intercept incoming calls and generate interception prompt information when it is determined to keep the silent mode.

In this technical solution, when it is ensured that the silent mode needs to be maintained, it means that at the current location, the relative importance of the incoming call is not high, and the incoming call is intercepted in time, so as to avoid disturbing the user, and an interception prompt message is generated to facilitate the user to view it according to the demand , to meet the needs of users.

According to a third aspect of the present invention, a mobile terminal is proposed, including a processor, a memory, and a computer program stored on the memory and operable on the processor, and the above-mentioned incoming call management method is implemented when the processor executes the program A step of.

According to a fourth aspect of the present invention, a computer storage medium is provided, on which a computer program is stored, and when the computer program is executed by a processor, the steps of the above method for managing incoming calls are implemented.

Through the above technical solution, the scene mode can be automatically adjusted according to the importance of the incoming call, while preventing the user from missing an important incoming call, and ensuring that the user is not disturbed by some unimportant incoming calls, thereby improving the user experience.

Description of drawings

FIG. 1 shows a schematic flowchart of a method for managing incoming calls according to an embodiment of the present invention;

Fig. 2 shows a schematic block diagram of an incoming call management device according to an embodiment of the present invention;

Fig. 3 shows a schematic block diagram of a mobile terminal according to an embodiment of the present invention.

Detailed ways

In order to understand the above-mentioned purpose, features and advantages of the present invention more clearly, the present invention will be further described in detail below in conjunction with the accompanying drawings and specific embodiments. It should be noted that, in the case of no conflict, the embodiments of the present application and the features in the embodiments can be combined with each other.

In the following description, many specific details are set forth in order to fully understand the present invention. However, the present invention can also be implemented in other ways different from those described here. Therefore, the protection scope of the present invention is not limited by the specific details disclosed below. EXAMPLE LIMITATIONS.

Fig. 1 shows a schematic flowchart of a method for managing incoming calls according to an embodiment of the present invention.

As shown in Figure 1, the incoming call management method according to the embodiment of the present invention includes:

Step 102, detecting whether the mobile terminal in the silent mode receives an incoming call.

Step 104, when it is determined to receive an incoming call, obtain the incoming call number and the location information of the mobile terminal.

Step 106, according to the incoming call number and the location information of the mobile terminal, determine whether to exit the silent mode and switch to the ringing mode.

In this technical solution, considering that the location and occasion of the user are different, the importance of the incoming call will also change accordingly. Therefore, when the mobile terminal is in the silent mode, the incoming call number and the location information of the mobile terminal are obtained by detecting the incoming call. , determine the importance of the incoming call according to the incoming call number and location information, so as to determine whether to exit the silent mode and switch to the ringing mode to remind the user, or determine to maintain the silent mode to avoid disturbing the user, so that the mobile terminal can be based on the importance of the incoming call It automatically adjusts the scene mode to a certain extent, avoiding the user from missing important calls, and ensuring that the user is not disturbed by some unimportant calls. The whole process does not require the user to manually switch and adjust back and forth, which improves the user experience.

In the above technical solution, preferably, the step of determining whether to exit the silent mode and switch to the ringing mode according to the caller number and the location information of the mobile terminal specifically includes: according to the caller number and the The location information of the mobile terminal is used to determine the incoming call level value, wherein the incoming call level value indicates the importance of the incoming call; it is judged whether the incoming call level value is greater than or equal to the threshold value; when the incoming call level value is greater than or equal to the threshold value, it is determined to exit mute mode, and switch to ring mode; when the incoming call level value is less than the threshold, determine to keep the silent state.

In this technical solution, the calling number and the location information of the mobile terminal are integrated to determine the incoming call level value, and only when the level value is greater than or equal to the threshold value, the silent mode is exited to give an alarm prompt, so that the entire mode adjustment process is more suitable for the actual needs of users .

In any one of the above technical solutions, preferably, before the step of determining the incoming call level value according to the incoming call number and the location information of the mobile terminal, it further includes: pre-storing a plurality of location areas, and The first grade value corresponding to each location area in the location area; the step of determining the incoming call grade value according to the incoming call number and the location information of the mobile terminal specifically includes: in the call history of the mobile terminal Find the call duration and number of calls of the calling number in the records; obtain the second level value of the calling number according to the call duration and the number of calls of the calling number; determine the mobile terminal according to the location information of the mobile terminal. The location area where the terminal is located; searching for the target first level value corresponding to the location area where the mobile terminal is located; calculating the sum of the second level value of the incoming call number and the target first level value to obtain the Incoming call class value.

Specifically, the first level value corresponding to each location area in the plurality of location areas and the level values corresponding to different call durations and call times can be thresholded, wherein the longer the call time and the more call times, the corresponding level value is The higher, for example, multiple location areas include conference area, office area, and home, the corresponding first-level values can be 1, 2, and 3, and different call durations can be divided into 0-1 minutes and 1-60 minutes by time period , more than 60 minutes, the corresponding level values can be 0, 1, 2, the number of calls can be divided into 0, 1-3 times, and more than 3 times, the corresponding level values can be 0, 1, 2, and the threshold can be set as 5 (The details can be adjusted according to actual needs). When the call duration of the caller number is determined to be 5 minutes and the number of calls is 2 according to the historical call records, the second level value corresponding to the caller number is 2. If the mobile terminal is in the conference area , the first level value is 1, the incoming call level value is 1+2=3<threshold value, keep silent mode, if the mobile terminal is in the office area, the first level value is 2, the incoming call level value is 2+2=4<threshold value, Keep the silent mode, if the mobile terminal is at home, the first level value is 3, the incoming call level value is 2+3=5=threshold, exit the silent mode.

In any one of the above technical solutions, preferably, further comprising: when it is determined to keep the silent mode, intercepting incoming calls and generating interception prompt information.

In this technical solution, when it is ensured that the silent mode needs to be maintained, it means that at the current location, the relative importance of the incoming call is not high, and the incoming call is intercepted in time, so as to avoid disturbing the user, and an interception prompt message is generated to facilitate the user to view it according to the demand , to meet the needs of users.

Fig. 2 shows a schematic block diagram of an incoming call management device according to an embodiment of the present invention.

As shown in FIG. 2 , the incoming call management apparatus 200 according to the embodiment of the present invention includes: a detection unit 202 , an acquisition unit 204 and a first control unit 206 .

Wherein, the detection unit 202 is used to detect whether the mobile terminal in the silent mode receives an incoming call; the obtaining unit 204 is used to obtain the incoming call number and the location information of the mobile terminal when it is determined to receive an incoming call; the first control unit 206 uses Determine whether to exit the silent mode and switch to the ringing mode according to the incoming call number and the location information of the mobile terminal.

In this technical solution, considering that the location and occasion of the user are different, the importance of the incoming call will also change accordingly. Therefore, when the mobile terminal is in the silent mode, the incoming call number and the location information of the mobile terminal are obtained by detecting the incoming call. , determine the importance of the incoming call according to the incoming call number and location information, so as to determine whether to exit the silent mode and switch to the ringing mode to remind the user, or determine to maintain the silent mode to avoid disturbing the user, so that the mobile terminal can be based on the importance of the incoming call It automatically adjusts the scene mode to a certain extent, avoiding the user from missing important calls, and ensuring that the user is not disturbed by some unimportant calls. The whole process does not require the user to manually switch and adjust back and forth, which improves the user experience.

In the above technical solution, preferably, the first control unit 206 specifically includes: a determining unit 2062, configured to determine a call level value according to the call number and the location information of the mobile terminal, wherein the call level The value indicates the importance of the incoming call; the judging unit 2064 is used to judge whether the incoming call level value is greater than or equal to the threshold; the processing unit 2066 is used to determine to exit the silent mode when the incoming call level value is greater than or equal to the threshold value, and switch to In the ring mode, when the level value of the incoming call is less than the threshold, it is determined to keep the silent state.

In this technical solution, the calling number and the location information of the mobile terminal are integrated to determine the incoming call level value, and only when the level value is greater than or equal to the threshold value, the silent mode is exited to give an alarm prompt, so that the entire mode adjustment process is more suitable for the actual needs of users .

In any of the above technical solutions, preferably, further comprising: a storage unit 208, configured to pre-store a plurality of location areas, and a first level value corresponding to each location area in the plurality of location areas; The determining unit 2062 is specifically configured to: search the call duration and number of calls of the incoming number in the historical call records of the mobile terminal; obtain the call duration and number of calls of the incoming number according to the call duration and the number of calls The second level value; according to the location information of the mobile terminal, determine the location area where the mobile terminal is located; find the target first level value corresponding to the location area where the mobile terminal is located; calculate the number of the incoming call The sum of the second grade value and the target first grade value is used to obtain the incoming call grade value.

In any one of the above technical solutions, preferably, further comprising: a second control unit 210 configured to intercept incoming calls and generate interception prompt information when it is determined to keep the silent mode.

In this technical solution, when it is ensured that the silent mode needs to be maintained, it means that at the current location, the relative importance of the incoming call is not high, and the incoming call is intercepted in time, so as to avoid disturbing the user, and an interception prompt message is generated to facilitate the user to view it according to the demand , to meet the needs of users.

As shown in FIG. 3 , a mobile terminal according to an embodiment of the present invention includes a processor connected through a system bus, a memory, a computer program stored in the memory and operable on the processor, and a network interface. in. Processors are used to provide computing and control capabilities. Memory provides the environment for the execution of computer programs. Storage includes internal memory and non-volatile storage media. The network interface is used to communicate with other terminals connected to the network through the network. The processor executes the computer program to realize the following steps:

Detect whether the mobile terminal in silent mode receives an incoming call;

When it is determined to receive an incoming call, obtain the incoming call number and the location information of the mobile terminal;

According to the caller number and the location information of the mobile terminal, determine whether to exit the silent mode and switch to the ringing mode.

In one embodiment, when the computer program is executed by the processor, the following steps are also implemented:

determining a call level value according to the call number and the location information of the mobile terminal, wherein the call level value indicates the importance of the call;

Judging whether the incoming call level value is greater than or equal to a threshold;

When the incoming call level value is greater than or equal to the threshold, it is determined to exit the silent mode and switch to the ringing mode;

When the level value of the incoming call is less than the threshold, it is determined to keep the mute state.

In one embodiment, when the computer program is executed by the processor, the following steps are also implemented:

pre-storing a plurality of location areas, and a first class value corresponding to each location area of the plurality of location areas;

The step of determining the call level value according to the caller number and the location information of the mobile terminal specifically includes:

Find the call duration and number of calls of the incoming number in the historical call records of the mobile terminal;

Acquiring the second level value of the calling number according to the call duration and the number of calls of the calling number;

determining the location area where the mobile terminal is located according to the location information of the mobile terminal;

Finding a target first level value corresponding to the location area where the mobile terminal is located;

calculating the sum of the second grade value of the incoming call number and the target first grade value to obtain the incoming call grade value.

In one embodiment, when the computer program is executed by the processor, the following steps are also implemented:

When it is determined to keep the silent mode, the incoming call is intercepted and an interception prompt message is generated.

The technical solution of the present invention has been described in detail above in conjunction with the accompanying drawings. The technical solution of the present invention proposes a new incoming call management solution, which can automatically adjust the scene mode according to the importance of the incoming call, while preventing the user from missing important incoming calls. Ensure that users are not disturbed by some unimportant calls, which improves the user experience.

It should be noted that in the above system embodiments, the included modules are only divided according to functional logic, but are not limited to the above division, as long as the corresponding functions can be realized; in addition, the specific names of each functional module It is only for the convenience of distinguishing each other, and does not limit the protection scope of the present invention.

In addition, those skilled in the art can understand that all or part of the steps in the methods of the above embodiments can be implemented by instructing related hardware through a program, and the corresponding program can be stored in a readable storage medium.

The above descriptions are only preferred embodiments of the present invention, and are not intended to limit the present invention. For those skilled in the art, the present invention may have various modifications and changes. Any modifications, equivalent replacements, improvements, etc. made within the spirit and principles of the present invention shall be included within the protection scope of the present invention.

Claims (10)

1. A method for managing incoming calls, comprising: Detect whether the mobile terminal in silent mode receives an incoming call; When it is determined to receive an incoming call, obtain the incoming call number and the location information of the mobile terminal; According to the caller number and the location information of the mobile terminal, determine whether to exit the silent mode and switch to the ringing mode. 2. The incoming call management method according to claim 1, wherein the step of determining whether to exit the silent mode and switch to the ringing mode according to the incoming call number and the location information of the mobile terminal specifically includes : determining a call level value according to the call number and the location information of the mobile terminal, wherein the call level value indicates the importance of the call; Judging whether the incoming call level value is greater than or equal to a threshold; When the incoming call level value is greater than or equal to the threshold, it is determined to exit the silent mode and switch to the ringing mode; When the level value of the incoming call is less than the threshold, it is determined to keep the mute state. 3. The incoming call management method according to claim 2, characterized in that, before the step of determining the incoming call level value according to the incoming call number and the location information of the mobile terminal, further comprising: pre-storing a plurality of location areas, and a first class value corresponding to each location area of the plurality of location areas; The step of determining the call level value according to the caller number and the location information of the mobile terminal specifically includes: Find the call duration and number of calls of the incoming number in the historical call records of the mobile terminal; Acquiring the second level value of the calling number according to the call duration and the number of calls of the calling number; determining the location area where the mobile terminal is located according to the location information of the mobile terminal; Finding a target first level value corresponding to the location area where the mobile terminal is located; calculating the sum of the second grade value of the incoming call number and the target first grade value to obtain the incoming call grade value. 4. The incoming call management method according to any one of claims 1 to 3, further comprising: When it is determined to keep the silent mode, the incoming call is intercepted and an interception prompt message is generated. 5. An incoming call management device, comprising: A detection unit, configured to detect whether the mobile terminal in silent mode receives an incoming call; An acquisition unit, configured to acquire the number of the incoming call and the location information of the mobile terminal when it is determined that the incoming call is received; The first control unit is configured to determine whether to exit the silent mode and switch to the ringing mode according to the incoming call number and the location information of the mobile terminal. 6. The incoming call management device according to claim 5, wherein the first control unit specifically comprises: A determining unit, configured to determine an incoming call level value according to the incoming call number and the location information of the mobile terminal, wherein the incoming call level value indicates the importance of the incoming call; A judging unit, configured to judge whether the incoming call level value is greater than or equal to a threshold; A processing unit, configured to determine to exit the silent mode and switch to the ringing mode when the incoming call level value is greater than or equal to the threshold, and determine to maintain the silent state when the incoming call level value is smaller than the threshold value. 7. The incoming call management device according to claim 6, further comprising: a storage unit, configured to pre-store a plurality of location areas, and a first level value corresponding to each location area in the plurality of location areas; The determining unit is specifically used for: Find the call duration and number of calls of the incoming number in the historical call records of the mobile terminal; Acquiring the second level value of the calling number according to the call duration and the number of calls of the calling number; determining the location area where the mobile terminal is located according to the location information of the mobile terminal; Finding a target first level value corresponding to the location area where the mobile terminal is located; calculating the sum of the second grade value of the incoming call number and the target first grade value to obtain the incoming call grade value. 8. The incoming call management device according to any one of claims 5 to 7, further comprising: The second control unit is used for intercepting incoming calls and generating interception prompt information when it is determined to keep the silent mode. 9. A mobile terminal, comprising a processor, a memory, and a computer program stored on the memory and operable on the processor, wherein the processor implements any one of claims 1 to 4 when executing the program steps of the method described in the item. 10. A computer storage medium, on which a computer program is stored, wherein when the computer program is executed by a processor, the steps of the method according to any one of claims 1 to 4 are realized.