CN107689939A - Method for message interaction and device - Google Patents

Abstract

The present invention proposes a message interaction method and device. The message interaction method includes receiving a first request sent by a client of a first user, wherein the first request includes a user ID of a second user acting as an agent for the first user and the first request The identification of the session where the user is located; according to the user identification of the second user, determine that the second user is the agent of the first user; receive the message sent by the client of the second user; send the message as the message of the first user in the session Identifies the corresponding session. Through the present invention, it is possible to add an agent in the message interaction of the instant messaging application program, and effectively improve the user experience.

Description

Message interaction method and device

technical field

The present invention relates to the technical field of communication, and in particular to a method and device for message interaction.

Background technique

When a user uses an instant messaging application on an electronic device for message interaction, there is a need to add an agent to replace the message exchange with the other party. For example, the user needs to do another thing without interrupting the current session, or, Users need to rely on the professional knowledge of the agent to replace their own conversations and other scenarios.

In related technologies, the function of adding agents in instant messaging applications has not been realized.

Contents of the invention

The present invention aims to solve one of the technical problems in the related art at least to a certain extent.

Therefore, an object of the present invention is to propose a method for message interaction, which can realize adding an agent in the message interaction of instant messaging applications, and effectively improve user experience.

Another object of the present invention is to propose a message interaction method.

Another object of the present invention is to propose a message interaction method.

Another object of the present invention is to propose a message interaction method.

Another object of the present invention is to propose a message interaction method.

Another object of the present invention is to provide a message interaction device.

Another object of the present invention is to provide a message interaction device.

Another object of the present invention is to provide a message interaction device.

Another object of the present invention is to provide a message interaction device.

Another object of the present invention is to provide a message interaction device.

In order to achieve the above purpose, the message interaction method proposed by the embodiment of the first aspect of the present invention includes: receiving the first request sent by the client of the first user, wherein the first request includes the second request for proxying the first user The user ID of the user and the ID of the session where the first user is located; according to the user ID of the second user, determine that the second user is the agent of the first user; receive the client of the second user A sent message: sending the message as a message of the first user in the session corresponding to the session identifier.

The message interaction method proposed in the embodiment of the first aspect of the present invention can realize the message interaction in the instant messaging application program by sending the message sent by the client of the second user as the message of the first user in the session where the first user is present Adding an agent to effectively improve the user experience.

In order to achieve the above purpose, the message interaction method proposed in the second aspect of the present invention includes: generating a first request, wherein the first request includes: the user identifier of the second user used to represent the first user, the The identification of the session where the first user is located; sending the first request to the server, so that the server uses the message sent by the client of the second user as the first user or the first user agent The message is sent in the session corresponding to the session identifier.

In the message interaction method proposed by the embodiment of the second aspect of the present invention, by sending the first request to the server, the server sends the message sent by the client of the second user as the message of the first user to the session corresponding to the session identifier , which can add agents in the message interaction of instant messaging applications, effectively improving the user experience.

In order to achieve the above purpose, the message interaction method proposed by the embodiment of the third aspect of the present invention includes: receiving a proxy command, the proxy command carrying the user ID of the first user to be proxied and the session ID of the first user , the proxy instruction is used to indicate that the second user is used as the proxy of the first user; receive the message input by the second user and an instruction for sending the message; send the message according to the instruction sending to the server, so that the server sends the message as a message of the first user in the session corresponding to the session identifier.

In the message interaction method proposed by the embodiment of the third aspect of the present invention, the client of the second user receives the agent instruction, receives the message input by the second user and the instruction for sending the message, and sends the message to the server according to the instruction, so that the server Sending the message as the first user's message in the session corresponding to the session identifier can effectively improve the flexibility and applicability of the message interaction method, realize the addition of agents in the message interaction of instant messaging applications, and effectively improve the user's usage experience.

To achieve the above purpose, the message interaction method proposed in the fourth aspect of the present invention includes: generating agent configuration information and a first request according to the agent selected by the first user, wherein the first request includes: The user identification of the second user of a user, the identification of the session where the first user is located; sending the proxy configuration information and the first request to the client of the second user, so that the second user's The client sends the message input by the second user as the message of the first user in the session corresponding to the session identifier according to the proxy configuration information.

In the message interaction method proposed by the embodiment of the fourth aspect of the present invention, by sending the agent configuration information and the first request to the client of the second user, the client of the second user can send the message input by the second user according to the agent configuration information As the message of the first user is sent in the session corresponding to the session identifier, an agent can be added in the message interaction of the instant messaging application program, and the user experience can be effectively improved.

In order to achieve the above purpose, the message interaction method proposed by the embodiment of the fifth aspect of the present invention includes: receiving the proxy configuration information and the first request sent by the client of the first user, wherein the first request includes: The user identification of the second user of a user, the identification of the session where the first user is in; receiving the message input by the second user and an instruction for sending the message; sending the message according to the agent configuration information Sent in the session of the first user.

In the message interaction method proposed by the embodiment of the fifth aspect of the present invention, by receiving the proxy configuration information and the first request sent by the client of the first user, when the second user confirms that he agrees with the response of the proxy, the message and the message input by the second user are received. The instruction for sending a message sends the message in the session of the first user according to the agent configuration information, which can effectively improve the flexibility and applicability of the message interaction method, and realize the addition of an agent in the message interaction of instant messaging applications. Effectively improve user experience.

To achieve the above object, the message interaction device proposed in the sixth embodiment of the present invention includes: a first request receiving module, configured to receive the first request sent by the client of the first user, wherein the first request includes The user identifier of the second user acting as an agent of the first user and the identifier of the session where the first user is located; a determining module, configured to determine that the second user is the first user according to the user identifier of the second user The user's agent; the message receiving module, configured to receive the message sent by the client of the second user; the first message sending module, configured to send the message as the first user's message in the identification of the session in the corresponding session.

The message interaction device proposed in the embodiment of the sixth aspect of the present invention can realize message interaction in instant messaging applications by sending the message sent by the client of the second user as the message of the first user in the session where the first user is present Adding an agent to effectively improve the user experience.

In order to achieve the above purpose, the message interaction device proposed in the embodiment of the seventh aspect of the present invention includes: a first generation module, configured to generate a first request, wherein the first request includes: a second The user ID of the user, the ID of the session where the first user is located; a first sending module, configured to send the first request to the server, so that the server sends the message sent by the client of the second user The message as the first user or the first user agent is sent in the session corresponding to the session identifier.

The message interaction device proposed in the embodiment of the seventh aspect of the present invention sends the first request to the server, so that the server sends the message sent by the second user's client as the first user's message in the session corresponding to the session identifier , which can add agents in the message interaction of instant messaging applications, effectively improving the user experience.

To achieve the above purpose, the message interaction device proposed in the eighth aspect of the present invention includes: a proxy instruction receiving module, configured to receive a proxy instruction, the proxy instruction carrying the user identifier of the first user to be proxied, the The session identifier of the first user, the agent instruction is used to indicate that the second user is used as the agent of the first user; the first message instruction receiving module is used to receive the message input by the second user and use the An instruction for sending the message; a second message sending module, configured to send the message to the server according to the instruction, so that the server sends the message as a message of the first user in the session in the session corresponding to the id.

In the message interaction device proposed by the embodiment of the eighth aspect of the present invention, the client of the second user receives the proxy instruction, receives the message input by the second user and the instruction for sending the message, and sends the message to the server according to the instruction, so that the server Sending the message as the first user's message in the session corresponding to the session identifier can effectively improve the flexibility and applicability of the message interaction method, realize the addition of agents in the message interaction of instant messaging applications, and effectively improve the user's usage experience.

To achieve the above purpose, the message interaction device proposed in the ninth aspect of the present invention includes a second generation module, configured to generate agent configuration information and a first request according to the agent selected by the first user, wherein the first request Including: the user identifier of the second user used to proxy the first user, the identifier of the session where the first user is located; a second sending module, configured to send the proxy configuration information and the first request to the second The client of the user, so that the client of the second user sends the message input by the second user as the message of the first user in the session corresponding to the session identifier according to the proxy configuration information.

In the message interaction device proposed by the embodiment of the ninth aspect of the present invention, by sending the agent configuration information and the first request to the client of the second user, the client of the second user can send the message input by the second user according to the agent configuration information As the message of the first user is sent in the session corresponding to the session identifier, an agent can be added in the message interaction of the instant messaging application program, and the user experience can be effectively improved.

To achieve the above purpose, the message interaction device proposed in the tenth embodiment of the present invention includes a fourth receiving module, configured to receive the proxy configuration information and the first request sent by the client of the first user, wherein the first request Including: the user identification of the second user acting as the agent of the first user, the identification of the session where the first user is located; the second message instruction receiving module, used to receive the message input by the second user and send the an instruction of the message; a third message sending module, configured to send the message in the session where the first user is located according to the agent configuration information.

The message interaction device proposed in the embodiment of the tenth aspect of the present invention receives the proxy configuration information and the first request sent by the client of the first user, and receives the message and The instruction for sending a message sends the message in the session of the first user according to the agent configuration information, which can effectively improve the flexibility and applicability of the message interaction method, and realize the addition of an agent in the message interaction of instant messaging applications. Effectively improve user experience.

Additional aspects and advantages of the invention will be set forth in part in the description which follows, and in part will be obvious from the description, or may be learned by practice of the invention.

Description of drawings

The above and/or additional aspects and advantages of the present invention will become apparent and easy to understand from the following description of the embodiments in conjunction with the accompanying drawings, wherein:

FIG. 1 is a schematic flowchart of a message interaction method proposed by an embodiment of the present invention;

Fig. 2 is a schematic diagram of the chat interface of the session where the first user is in the embodiment of the present invention;

FIG. 3 is a schematic flowchart of a message interaction method proposed in another embodiment of the present invention;

FIG. 4 is a schematic flowchart of a message interaction method proposed in another embodiment of the present invention;

FIG. 5 is a schematic flowchart of a message interaction method proposed in another embodiment of the present invention;

FIG. 6 is a schematic flowchart of a message interaction method proposed in another embodiment of the present invention;

Fig. 7 is a schematic diagram of a chat message interface in an embodiment of the present invention;

Fig. 8 is a schematic diagram of an agent selection interface in an embodiment of the present invention;

FIG. 9 is a schematic flowchart of a message interaction method proposed in another embodiment of the present invention;

FIG. 10 is a schematic flowchart of a message interaction method proposed in another embodiment of the present invention;

FIG. 11 is a schematic flowchart of a message interaction method proposed in another embodiment of the present invention;

FIG. 12 is a schematic flowchart of a message interaction method proposed in another embodiment of the present invention;

FIG. 13 is a schematic flowchart of a message interaction method proposed in another embodiment of the present invention;

FIG. 14 is a schematic flowchart of a message interaction method proposed in another embodiment of the present invention;

Fig. 15 is a schematic flowchart of a message interaction method proposed by another embodiment of the present invention;

FIG. 16 is a schematic flowchart of a message interaction method proposed in another embodiment of the present invention;

Fig. 17 is a schematic structural diagram of a message interaction device proposed in another embodiment of the present invention;

Fig. 18 is a schematic structural diagram of a message interaction device proposed in another embodiment of the present invention;

Fig. 19 is a schematic structural diagram of a message interaction device proposed in another embodiment of the present invention;

Fig. 20 is a schematic structural diagram of a message interaction device proposed in another embodiment of the present invention;

Fig. 21 is a schematic structural diagram of a message interaction device proposed in another embodiment of the present invention;

Fig. 22 is a schematic structural diagram of a message interaction device proposed in another embodiment of the present invention;

Fig. 23 is a schematic structural diagram of a message interaction device proposed in another embodiment of the present invention;

Fig. 24 is a schematic structural diagram of a message interaction device proposed in another embodiment of the present invention;

Fig. 25 is a schematic structural diagram of a message interaction device proposed in another embodiment of the present invention;

Fig. 26 is a schematic structural diagram of a message interaction device according to another embodiment of the present invention.

detailed description

Embodiments of the present invention are described in detail below, examples of which are shown in the drawings, wherein the same or similar reference numerals designate the same or similar elements or elements having the same or similar functions throughout. The embodiments described below by referring to the figures are exemplary only for explaining the present invention and should not be construed as limiting the present invention. On the contrary, the embodiments of the present invention include all changes, modifications and equivalents coming within the spirit and scope of the appended claims.

This embodiment is described by taking the message interaction method configured in a message interaction device as an example. The message interaction method can be applied to instant messaging applications, where the application program can refer to a software program running on an electronic device, such as a personal computer (Personal Computer, PC), a cloud device or a mobile device. Devices such as smartphones or tablets.

FIG. 1 is a schematic flowchart of a message interaction method proposed by an embodiment of the present invention. Referring to Figure 1, the message interaction method may include:

S101: Receive a first request sent by a client of a first user, where the first request includes a user identifier of a second user used to act as a proxy for the first user and an identifier of a session where the first user is located.

The execution subject of this embodiment may be a server.

In the embodiment of the present invention, the first user is the user who initiates the proxy request. The client of the first user is an instant messaging application client installed on the electronic device at the first user side. For example, Taobao Wangwang client.

It is understandable that when a user interacts with an instant messaging application on an electronic device, there is a need to add an agent instead of interacting with the other party. For example, the user needs to do another thing but does not want to be interrupted. The current session, or the user needs to rely on the professional knowledge of the agent to replace his own session and other scenarios.

In the embodiment of the present invention, the first request is generated by the client of the first user. Wherein, the first request includes the user identifier of the second user acting as proxy for the first user and the identifier of the session in which the first user is located.

Optionally, the client of the first user may generate the first request according to the instruction of the first user, and send the first request to the server, so that the server may, according to the The user identification adds the corresponding second user to the session of the first user, which is not limited.

In the embodiment of the present invention, the second user is the user selected by the first user to act as the proxy for the first user, and the user identifier of the second user used to represent the first user can uniquely identify the second user, and can be determined by the first user. The user's client terminal is obtained according to the instruction of the first user.

In the embodiment of the present invention, the session that the first user is in is an ongoing session of the first user in an instant messaging application program on the electronic device. A schematic diagram of the chat interface of the session, wherein FIG. 2 includes an agent addition button 21, a message 22 of the first user, and a message 23 of the session object of the session where the first user is. When the first user needs to add a proxy instead of himself to exchange messages with the other party, he can click the proxy addition button 21 in FIG. 2 to trigger the client of the first user to generate a first request and send the first request to the server.

Optionally, referring to FIG. 3, in some embodiments, after S101, the message interaction method may further include:

S301: Send a second request to the client of the second user according to the user identifier of the second user, where the second request is used to make the second user confirm whether to agree to proxy.

Wherein, the second user is a user acting as a proxy for the first user. The client of the second user is an instant messaging application client logged into the account of the second user.

In an embodiment of the present invention, after the client of the second user is detected, the second request can be sent to the client of the second user, and after the client of the second user is detected, the second request can be sent to the client of the second user, and when the second user confirms the consent of the proxy, the second user is added to the current session, or, when the second user confirms the consent of the proxy, the message sent by the second user's client is sent to The client of the first user is not limited.

S302: Receive a response to the second request sent by the client of the second user, wherein the response to the second request is a response to the second user confirming whether or not to agree to the proxy, when the response to the second request is the second user confirming that the proxy When a response is received, the second user is determined to be the proxy of the first user according to the user identifier of the second user.

It can be understood that the response to the second request includes the response of the second user confirming that he agrees to the proxy, and the response of the second user confirming that he does not agree to the proxy. When the client of the second user receives the second request sent by the server, The second request prompts the second user, and receives the second user's response instruction, generates a response for the second user to confirm whether or not to agree to the proxy according to the second user's response command, and confirms that the second user agrees or disagrees with the proxy The response of the second request is sent to the server, and when the response of the second request is that the second user confirms that he agrees to the proxy, then the second user is determined to be the proxy of the first user according to the user ID of the second user.

In this embodiment, by sending a second request to the client of the second user to confirm whether the second user agrees to the proxy, the second user determines whether to agree to the proxy. When the second user does not agree to the proxy, the first user Other contacts can be selected as agents, and when the second user agrees to act as an agent, the message sent by the client of the second user is received, which effectively improves the flexibility and applicability of the message interaction method.

Continue referring to FIG. 1 , S102: According to the user identifier of the second user, determine that the second user is the proxy of the first user.

In the embodiment of the present invention, the second user is the user selected by the first user to act as the proxy for the first user, and the user identifier of the second user used to represent the first user can uniquely identify the second user, and can be based on the second The user ID of the user determines that the second user is the proxy of the first user, and adds the second user to the session corresponding to the session ID.

S103: Receive a message sent by the client of the second user.

In the embodiment of the present invention, the message sent by the client of the second user may be a session message, which is used for message interaction in the session.

In the embodiment of the present invention, when the server receives the first request sent by the client of the first user, it will read the user ID of the second user in the first request, and according to the corresponding relationship between the user ID and the account, retrieve the information from the database It can be understood that when a user uses an instant messaging application, he will register in the application, and the server on the application side will, after receiving the registration request from the user, The user's account number, password, and user ID and other information are correspondingly stored in the database, and there is no restriction on this.

Optionally, when the server finds the second user's account, it may detect an instant messaging application client logged into the second user's account as the second user's client.

Optionally, after receiving the first request sent by the client of the first user, the server may generate a second request according to the user identifier, wherein the second request is used to make the second user confirm whether to agree to the proxy, and trigger S301 .

S104: Send the message as a message of the first user in the session corresponding to the session identifier.

In the embodiment of the present invention, for example, the message may be sent to the client of the first user, so that the client of the first user sends the message in the session.

In an embodiment of the present invention, the first request further includes an identifier for identifying whether the second user is visible, wherein whether the second user is visible may be, for example, whether the second user's identity information is Visible to the third user, for example, the third user is a session object of the session where the first user is.

Optionally, after sending the message as the first user's message in the session corresponding to the session identifier, it includes: when the identifier is invisible, not prompting that the first user's message is a proxy message in the session; when the identifier is When visible, the message that prompts the first user in the conversation is the message of the agent.

It is understandable that when the first user needs to add an agent to replace himself and exchange messages with the other party, and needs to hide the identity information of the agent, the second user can be set invisible, and when the first user does not need to hide the identity of the agent Information can be set to be visible to the second user, without limitation.

In this embodiment, by sending the message sent by the client of the second user as the message of the first user in the session of the first user, it is possible to add an agent in the message interaction of the instant messaging application program, effectively improving the user's Use experience.

Fig. 4 is a schematic flowchart of a message interaction method proposed by another embodiment of the present invention. This embodiment is described by taking the message interaction method configured in a message interaction device as an example.

Referring to Figure 4, the message interaction method may include:

S401: Receive a first request sent by a client of a first user, where the first request includes a user identifier of a second user used to act as a proxy for the first user and an identifier of a session in which the first user is located.

S401 in this embodiment is the same as S101 in the embodiment in FIG. 1 , and will not be repeated here.

It is worth mentioning that, in the embodiment of the present invention, when the first request can also include the user ID of the Nth user, N is a positive integer greater than or equal to 3, and the user ID of the Nth user can also be sent to the Nth user The client of user N sends a third request, wherein the third request is used to make the Nth user confirm whether to agree to the proxy, so that the first user and the Nth user can act as the proxy of the first user together. For the detailed processing flow, see Adding the second The flow of the method in which the user is an agent will not be repeated here.

S402: Send a second request to the client of the second user according to the user identifier of the second user, where the second request is used to make the second user confirm whether to agree to proxy.

In the embodiment of the present invention, when the server receives the first request sent by the client of the first user, it will read the user ID of the second user in the first request, and according to the corresponding relationship between the user ID and the account, retrieve the information from the database It can be understood that when a user uses an instant messaging application, he will register in the application, and the server on the application side will, after receiving the registration request from the user, The user's account number, password, and user ID and other information are correspondingly stored in the database, and there is no restriction on this.

Optionally, when the server finds the account of the second user, it may detect the client of the instant messaging application that logs in the account of the second user as the client of the second user, and send the client of the second user to the client of the second user. To make the second user confirm whether to agree to the second request of the agent.

S403: Receive a response to the second request sent by the client of the second user, wherein the response to the second request is a response to the second user confirming that he or she agrees to the proxy, when the response to the second request is the second user confirming that the proxy When a response is received, the second user is determined to be the proxy of the first user according to the user identifier of the second user.

In the embodiment of the present invention, after the client of the second user is detected, a second request can be sent to the client of the second user, and when the second user confirms that he agrees to the proxy, the second user will be added to the current session, or, when the second user confirms consent to the proxy, sending a message sent by the second user's client to the first user's client, without limitation.

It can be understood that the response to the second request includes the response of the second user confirming that he agrees to the proxy, and the response of the second user confirming that he does not agree to the proxy. When the client of the second user receives the second request sent by the server, The second request prompts the second user, and receives the second user's response instruction, generates a response for the second user to confirm whether or not to agree to the proxy according to the second user's response command, and confirms that the second user agrees or disagrees with the proxy The response of the second request is sent to the server, and when the response of the second request is that the second user confirms that he agrees to the proxy, then the second user is determined to be the proxy of the first user according to the user ID of the second user.

S404: When the response of the second request is that the second user confirms that he does not agree to the proxy, generate prompt information, and send the prompt information to the client of the first user.

When the second user disagrees with the proxy, the first user can be prompted on the client side of the first user, so that the first user can select another contact as the proxy, effectively improving the flexibility and applicability of the message interaction method.

S405: When the response of the second request is a response of the second user confirming that the proxy is accepted, send the historical session record of the session to the client of the second user.

Optionally, after the historical session record of the session is sent to the client of the second user, the second user may also be added to the session corresponding to the identifier of the session, or the message is sent to the client of the first user, To enable the client of the first user to send the message in the session, there is no limitation on this.

In an embodiment of the present invention, when the server adds the second user to the current session, it can read the historical records in the current session and send the historical records to the client of the second user, so that the second user can Knowing the historical records facilitates the second user to send accurate messages in combination with the context of the conversation when speaking on behalf of the first user, ensuring the consistency and accuracy of the messages, and effectively improving the practicability of the message interaction method.

S406: According to the user identifier of the second user, determine that the second user is the proxy of the first user.

In the embodiment of the present invention, the second user is the user selected by the first user to act as the proxy for the first user, and the user identifier of the second user used to represent the first user can uniquely identify the second user, and can be based on the second The user ID of the user determines that the second user is the proxy of the first user, and adds the second user to the session corresponding to the session ID.

S407: When one of the first user and the second user makes an input, prompt the other of the first user and the second user.

In the embodiment of the present invention, when the first user performs input on the chat interface of the session, a prompt message may be generated, for example, the prompt message indicates that the first user is inputting. And send a prompt message to the client of the second user, or, when the second user performs input on the chat interface of the conversation, a prompt message may be generated, for example, the prompt message indicates that the second user is inputting. And send the prompt message to the first user's client to avoid the second user and the first user inputting the same message, occupying the resources of message interaction, improving the efficiency of message interaction, saving the memory consumption of the server, and improving message interaction system performance.

S408: Receive a message sent by the client of the second user.

In the embodiment of the present invention, the message sent by the client of the second user may be a session message, which is used for message interaction in the session.

S409: Send the message as a message of the first user in the session corresponding to the session identifier.

In an embodiment of the present invention, the first request further includes an identifier for identifying whether the second user is visible, wherein whether the second user is visible may be, for example, whether the second user's identity information is Visible to the third user, for example, the third user is a session object of the session where the first user is.

Optionally, after sending the message as the first user's message in the session corresponding to the session identifier, it includes: when the identifier is invisible, not prompting that the first user's message is a proxy message in the session; when the identifier is When visible, the message that prompts the first user in the conversation is the message of the agent.

It is understandable that when the first user needs to add an agent to replace himself and exchange messages with the other party, and needs to hide the identity information of the agent, the second user can be set invisible, and when the first user does not need to hide the identity of the agent Information can be set to be visible to the second user, without limitation.

In this embodiment, by sending a second request to the client of the second user to confirm whether the second user agrees to the proxy, the second user determines whether to agree to the proxy. When the second user does not agree to the proxy, the first user Other contacts can be selected as agents, and when the second user agrees to act as an agent, the message sent by the client of the second user is received, which effectively improves the flexibility and applicability of the message interaction method. When the server adds the second user to the current session, it can read the historical records in the current session and send the historical records to the second user's client, so that the second user can learn the historical records, which is convenient for the second user When the user conducts a conversation on behalf of the first user, the user can send accurate messages in combination with the conversation context, ensuring the consistency and accuracy of the messages, and effectively improving the practicability of the message interaction method. By prompting the other of the first user and the second user when one of the first user and the second user is inputting, it is possible to prevent the second user and the first user from inputting consistent messages and occupying resources for message interaction , improve the efficiency of message interaction, save the memory consumption of the server, and improve the performance of the message interaction system. By sending the message sent by the client of the second user as the message of the first user in the session of the first user, it is possible to add an agent in the message interaction of the instant messaging application program and effectively improve the user experience.

Fig. 5 is a schematic flowchart of a message interaction method proposed by another embodiment of the present invention. This embodiment is described by taking the message interaction method configured in a message interaction device as an example.

Referring to Figure 5, the message interaction method may include:

S501: Generate a first request, where the first request includes: a user identifier of a second user used to act as a proxy for the first user, and an identifier of a session where the first user is located.

The execution subject of this embodiment may be the client of the first user.

Optionally, the client of the first user may generate the first request according to the instruction of the first user, wherein the first request includes: the user identifier of the second user used to act as an agent for the first user, the ID of the session where the first user is ID, and send the first request to the server, so that the server sends the message sent by the client of the second user as the message of the first user in the session corresponding to the ID of the session.

In the embodiment of the present invention, the user identifier of the second user used to act as the proxy for the first user can uniquely identify the second user, and can be obtained by the client of the first user according to the instruction of the first user, for example, the first user The key to add an agent can be triggered in the interface of the conversation, and the contact that needs to be an agent can be selected in the agent selection interface, so as to trigger the client to generate the first request.

Optionally, the first request further includes an identifier for identifying whether the second user is visible, and the client of the first user may set the identifier for whether the second user is visible according to an instruction of the first user.

Optionally, in some embodiments, before S501, further include:

S601: Display an interface of the session where the first user is, where the interface includes a button for adding an agent.

Referring to FIG. 2 , FIG. 2 is a schematic diagram of a chat interface of a conversation in an embodiment of the present invention, wherein FIG. 2 includes a button 21 for adding an agent, a message 22 of the first user, and a message 23 of the conversation object. When the first user needs to add an agent to exchange messages with the other party instead of himself, he can click the button 21 of adding an agent in FIG. 2 to trigger the client of the first user to generate the first request.

S602: When the button is triggered, display an agent selection interface.

Referring to FIG. 7, FIG. 7 is a schematic diagram of a chat message interface in an embodiment of the present invention, wherein FIG. 7 includes a button 71 for adding an agent and an agent setting module 72, wherein the user can click the button 71 for adding an agent to select a contact as an agent, The proxy setting module 72 is used to enable the first user to set an identifier for identifying whether the second user is visible.

Optionally, when the identifier is invisible, the message is sent as a message of the first user in the session corresponding to the identifier of the session; when the identifier is visible, the message is sent as a message of the first user agent in the session corresponding to the identifier of the session in the session.

Referring to FIG. 8 , FIG. 8 is a schematic diagram of an agent selection interface in an embodiment of the present invention, wherein FIG. 8 includes a contact list 81 and a contact selection box 82 .

S603: Receive an agent selected by the first user in the agent selection interface.

S502: Send the first request to the server, so that the server sends the message sent by the client of the second user as the message of the first user in the session corresponding to the session identifier.

In the embodiment of the present invention, the first client can also receive the message sent by the second user's client, and send the message in the session, for example, when the second user confirms that he agrees to the proxy, the second user's client The message sent by the terminal is sent to the client terminal of the first user.

Optionally, the contact list can be contacts pre-added by the first user in the instant messaging application program, the first user can select a contact as the second user, and the client can use the contacts selected by the first user ID is used as the user ID of the second user, and the first request is generated according to the user ID, or the first user can also select N contacts as the Nth user, and use the IDs of the N contacts as the Nth user ID, according to The identification of the Nth user generates the first request, without limitation.

Further, optionally, the client of the first user may also acquire the session identifier of the first user, and use the session identifier as a part of the first request, so as to use The identifier and the identifier of the session where the first user is located are sent to the server. In this embodiment, by sending the first request to the server so that the server sends the message sent by the second user's client as the first user's message in the session corresponding to the session identifier, it can be implemented in instant messaging applications Agents are added to the message interaction of the program to effectively improve the user experience.

Fig. 9 is a schematic flowchart of a message interaction method proposed by another embodiment of the present invention. This embodiment is described by taking the message interaction method configured in a message interaction device as an example.

Referring to Figure 9, the message interaction method may include:

S901: Receive a proxy instruction, the proxy instruction carries the user identifier of the first user to be proxied and the session identifier of the first user, and the proxy instruction is used to instruct the second user to be the proxy of the first user.

The execution subject of this embodiment may be the client of the second user.

Wherein, the second user is a user acting as a proxy for the first user. The client of the second user is an instant messaging application client logged into the account of the second user.

In the embodiment of the present invention, the second user is a user selected by the first user to act as a proxy for the first user, and the user identifier of the first user can uniquely identify the first user, and the client of the second user can Get it.

Optionally, the client of the second user can confirm whether to agree to the proxy according to the proxy instruction, and when the second user confirms the response of the proxy, the historical session record of the session is sent to the client of the second user. When agreeing to proxy, the first user can be prompted on the client side of the first user, so that the first user can select another contact as a proxy, which effectively improves the flexibility and applicability of the message interaction method.

Optionally, in some embodiments, referring to FIG. 10 , after S901, the message interaction method further includes: S1001: Receive a request sent by the server, where the request is used to make the second user confirm whether to agree to the proxy.

Wherein, the second user is a user acting as a proxy for the first user. The client of the second user is a client of an instant messaging application that logs in the account of the second user.

In the embodiment of the present invention, after the server detects the client of the second user, it may send a request whether to agree to the proxy to the client of the second user, and the client of the second user may receive the request sent by the server.

S1002: Prompt the second user according to the request, and receive a response instruction from the second user.

Optionally, a prompt message can be generated, for example: the first user invites you to act as an agent! agree or not. The second user decides whether to act as a proxy, and the second user can input a response instruction in the prompt interface.

S1003: Generate a response to the request according to the response instruction of the second user, and send the response to the request to the server, where the response to the request is a response for the second user to confirm that he or she agrees to the proxy.

S1004: Receive the historical session record of the session sent by the server.

In the embodiment of the present invention, when the response of the request is that the second user confirms that the agent agrees to the response, the second user is added to the session corresponding to the session identifier, and the server can read the session ID of the first user. Send the historical session records in the second user's client to the second user's client, so that the second user can learn the historical records, so that when the second user speaks for the first user in a session, the second user can send accurate messages in combination with the session context to ensure the consistency of the messages and accuracy, effectively improving the practicability of the message interaction method. In this embodiment, by determining whether the second user agrees to the proxy, when the second user does not agree to the proxy, the first user can select other contacts as the proxy, and when the second user agrees to the proxy, the second user's client The message sent effectively improves the flexibility and applicability of the message interaction method.

S902: Receive a message input by a second user and an instruction for sending the message.

Optionally, when the second user confirms that he or she agrees with the agent's response, the historical session record of the session is sent to the client of the second user, so that the second user can learn the historical record, so that the second user can carry out the process on behalf of the first user. During the conversation, accurate messages can be sent in combination with the conversation context to ensure the consistency and accuracy of the messages. The client of the second user can also receive the messages input by the second user and the instructions for sending the messages, so as to send the messages according to the instructions To the server for message exchange in the session.

S903: Send the message to the server according to the instruction, so that the server sends the message as the message of the first user in the session corresponding to the session identifier.

Optionally, the client of the second user sends the message to the server according to the instruction, so that the server sends the message as the message of the first user in the session corresponding to the session identifier.

In this embodiment, the client of the second user receives the proxy instruction, receives the message input by the second user and the instruction for sending the message, and sends the message to the server according to the instruction, so that the server regards the message as the first user's message Sending in the session corresponding to the session identifier can effectively improve the flexibility and applicability of the message interaction method, realize adding an agent in the message interaction of the instant messaging application program, and effectively improve the user experience.

Fig. 11 is a schematic flowchart of a message interaction method proposed by another embodiment of the present invention. This embodiment is described by taking the message interaction method configured in a message interaction device as an example.

Referring to Figure 11, the message interaction method may include:

S1101: The client terminal of the first user displays an interface of the session where the first user is, where the interface includes a button for adding an agent.

This embodiment takes the interaction between the client of the first user, the client of the second user, and the server as an example.

S1102: When the button is triggered, the client of the first user displays an agent selection interface.

S1103: The client of the first user receives the agent selected by the first user in the agent selection interface.

S1104: The client of the first user generates a first request, where the first request includes: a user identifier of a second user used to act as a proxy for the first user, and an identifier of a session in which the first user is present.

S1105: The client of the first user sends the first request to the server, so that the server sends the message sent by the client of the second user as the message of the first user in the session corresponding to the session identifier.

S1106: The server receives the first request sent by the client of the first user, where the first request includes the user identifier of the second user used to proxy the first user and the identifier of the session where the first user is.

S1107: The server sends a second request to the client of the second user according to the user identifier of the second user, where the second request is used to make the second user confirm whether to agree to proxy.

S1108: The client of the second user receives a second request sent by the server, where the second request is used to make the second user confirm whether to agree to the proxy.

S1109: The client terminal of the second user prompts the second user according to the second request, and receives a response instruction from the second user.

S1110: The client terminal of the second user generates a response confirming the second user's approval or disapproval of the proxy according to the second user's response instruction, and sends the response of the second user's confirmation of approval or disapproval of the proxy to the server.

S1111: When the server receives a response from the second user confirming that he agrees to the proxy, add the second user to the session corresponding to the session identifier.

S1112: The server sends the historical session record of the session to the client of the second user.

S1113: The client of the second user receives the historical session record of the session sent by the server.

S1114: The client of the second user displays the interface of the session, and receives a proxy instruction, which carries the user ID of the first user to be proxied and the session ID of the first user, and the proxy instruction is used to instruct the second user to Acts as a proxy for the first user.

S1115: The client terminal of the second user receives the message input by the second user and the instruction for sending the message.

S1116: The client of the second user sends the message to the server according to the instruction.

S1117: The server receives the message sent by the client of the second user, and sends the message as a message of the first user in the session corresponding to the session identifier.

S1118: When one of the first user and the second user makes an input, prompt the other of the first user and the second user.

For the execution process of this embodiment, reference may be made to the embodiments shown in FIGS. 1-10 , and details are not repeated here.

In this embodiment, by sending a second request to the client of the second user to confirm whether the second user agrees to the proxy, the second user determines whether to agree to the proxy. When the second user does not agree to the proxy, the first user Other contacts can be selected as agents, and when the second user agrees to act as an agent, the message sent by the client of the second user is received, which effectively improves the flexibility and applicability of the message interaction method. When the server adds the second user to the current session, it can read the historical records in the current session and send the historical records to the second user's client, so that the second user can learn the historical records, which is convenient for the second user When the user conducts a conversation on behalf of the first user, the user can send accurate messages in combination with the conversation context, ensuring the consistency and accuracy of the messages, and effectively improving the practicability of the message interaction method. By prompting the other of the first user and the second user when one of the first user and the second user is inputting, it is possible to prevent the second user and the first user from inputting consistent messages and occupying resources for message interaction , improve the efficiency of message interaction, save the memory consumption of the server, and improve the performance of the message interaction system. By sending the message sent by the client of the second user as the message of the first user in the session of the first user, it is possible to add an agent in the message interaction of the instant messaging application program and effectively improve the user experience.

Fig. 12 is a schematic flowchart of a message interaction method proposed by another embodiment of the present invention. This embodiment is described by taking the message interaction method configured in a message interaction device as an example.

Referring to Figure 12, the message interaction method may include:

S1201: Generate proxy configuration information and a first request according to the proxy selected by the first user, where the first request includes: a user ID of a second user used to proxy the first user, and a session ID of the first user.

In the embodiment of the present invention, the session of the first user is a session corresponding to the identifier, and the second user is a user selected by the first user to represent the first user.

The execution subject of this embodiment may be the client of the first user.

Optionally, the client of the first user may generate proxy configuration information and the first request according to the proxy selected by the first user, where the first request includes: the user identifier of the second user used to proxy the first user, the second The first request is sent to the client of the second user, so that the message sent by the client of the second user is sent as the message of the first user in the session corresponding to the session identifier.

In the embodiment of the present invention, the user identifier of the second user used to act as the proxy for the first user can uniquely identify the second user, and can be obtained by the client of the first user according to the instruction of the first user, for example, the first user The key to add an agent can be triggered in the interface of the session, and the contact that needs to be an agent can be selected in the agent selection interface, so as to trigger the client to generate the agent configuration information and the first request.

Optionally, the first request further includes an identifier for identifying whether the second user is visible, and the client of the first user may set the identifier for whether the second user is visible according to an instruction of the first user.

S1202: Send the proxy configuration information and the first request to the client of the second user, so that the client of the second user sends the message input by the second user as the message of the first user according to the proxy configuration information corresponding to the identifier of the session in the session.

In an embodiment of the present invention, when the response of the second request is that the second user confirms that he agrees to the proxy, the proxy configuration information and the first request are sent to the client of the second user.

Optionally, the contact list can be contacts pre-added by the first user in the instant messaging application program, the first user can select a contact as the second user, and the client can use the contacts selected by the first user ID is used as the user ID of the second user, and the agent configuration information and the first request are generated according to the selected contacts and user IDs, or, the first user can also select N contacts as the Nth user, and the N contacts' The identifier is used as the identifier of the Nth user, and the agent configuration information and the first request are generated according to the selected N contacts and the identifier of the Nth user, without limitation.

Further, optionally, the client of the first user may also acquire the session identifier of the first user, and use the session identifier as a part of the first request, so as to use The identifier, the identifier of the session where the first user is located, and proxy configuration information are sent to the client of the second user.

In this embodiment, by sending the proxy configuration information and the first request to the client of the second user, the client of the second user sends the message input by the second user as the message of the first user according to the proxy configuration information. In the session corresponding to the session identifier, an agent can be added in the message interaction of the instant messaging application program, effectively improving the user experience.

Fig. 13 is a schematic flowchart of a message interaction method proposed by another embodiment of the present invention. This embodiment is described by taking the message interaction method configured in a message interaction device as an example.

Referring to Figure 13, the message interaction method may include:

S1301: Display an interface of the session where the first user is, where the interface includes a button for adding an agent.

Referring to Fig. 2, Fig. 2 is a schematic diagram of the chat interface of the session where the first user is in the embodiment of the present invention, wherein Fig. 2 includes an agent adding button 21, a message 22 of the first user, and a session object of the session where the first user is in News 23. When the first user needs to add an agent instead of interacting with the other party, he can click the agent addition button 21 in FIG. ask.

S1302: When the button is triggered, an agent selection interface is displayed.

Referring to FIG. 7, FIG. 7 is a schematic diagram of a chat message interface in an embodiment of the present invention, wherein FIG. 7 includes a button 71 for adding an agent and an agent setting module 72, wherein the user can click the button 71 for adding an agent to select a contact as an agent, The proxy setting module 72 is used to enable the first user to set an identifier for identifying whether the second user is visible.

Optionally, when the identifier is invisible, the message is sent as a message of the first user in the session corresponding to the identifier of the session; when the identifier is visible, the message is sent as a message of the first user agent in the session corresponding to the identifier of the session in the session.

S1303: Receive an agent selected by the first user in the agent selection interface.

Referring to FIG. 8 , FIG. 8 is a schematic diagram of an agent selection interface in an embodiment of the present invention, wherein FIG. 8 includes a contact list 81 and a contact selection box 82 .

S1304: Generate proxy configuration information and a first request according to the proxy selected by the first user, where the first request includes: a user ID of the second user used to proxy the first user, and a session ID of the first user.

In the embodiment of the present invention, the session of the first user is a session corresponding to the identifier, and the second user is a user selected by the first user to represent the first user.

Optionally, the client of the first user may generate proxy configuration information and the first request according to the proxy selected by the first user, where the first request includes: the user identifier of the second user used to proxy the first user, the second The first request is sent to the client of the second user, so that the message sent by the client of the second user is sent as the message of the first user in the session corresponding to the session identifier.

In the embodiment of the present invention, the user identifier of the second user used to act as the proxy for the first user can uniquely identify the second user, and can be obtained by the client of the first user according to the instruction of the first user, for example, the first user The key to add an agent can be triggered in the interface of the session, and the contact that needs to be an agent can be selected in the agent selection interface, so as to trigger the client to generate the agent configuration information and the first request.

Optionally, the first request further includes an identifier for identifying whether the second user is visible, and the client of the first user may set the identifier for whether the second user is visible according to an instruction of the first user.

S1305: Send a second request to the client of the second user according to the user identifier of the second user, where the second request is used to make the second user confirm whether to agree to proxy.

In the embodiment of the present invention, when sending the first request, the client of the first user will read the user ID of the second user in the first request, and send the client of the second user according to the user ID to the client of the second user. Make the second user confirm whether to agree to the proxy's second request.

S1306: Receive a response to the second request sent by the client of the second user, where the response to the second request is a response in which the second user confirms that he or she agrees to the proxy.

In the embodiment of the present invention, after the client of the second user is detected, a second request can be sent to the client of the second user, and when the second user confirms that he agrees to the proxy, the second user will be added to the current session, or, when the second user confirms consent to the proxy, sending a message sent by the second user's client to the first user's client, without limitation.

It can be understood that the response to the second request includes the response of the second user confirming that he agrees to the proxy, and the response of the second user confirming that he does not agree to the proxy. When the client of the second user receives the second request sent by the server, The second request prompts the second user, and receives the second user's response instruction, generates a response for the second user to confirm whether or not to agree to the proxy according to the second user's response command, and confirms that the second user agrees or disagrees with the proxy A response is sent to the first user's client.

S1307: When the response of the second request is that the second user confirms that he does not agree to the proxy, generate prompt information, and prompt the first user according to the prompt information.

Optionally, when the second user disagrees with the proxy, the first user can be prompted on the client side of the first user, so that the first user can select another contact as the proxy, effectively improving the flexibility of the message interaction method and applicability.

S1308: When the response of the second request is a response of the second user confirming that the proxy is accepted, send the historical session record of the session to the client of the second user.

S1309: When the response to the second request is that the second user confirms that he agrees to the proxy, send the proxy configuration information and the first request to the second user's client, so that the second user's client sends the proxy configuration information to the second user's client. The message input by the second user is sent as the message of the first user in the session corresponding to the session identifier.

Optionally, when the response of the second request is that the second user confirms that he agrees to the proxy, the proxy configuration information and the first request are sent to the client of the second user, and the second user can be determined according to the user identifier of the second user. The user is the agent of the first user, wherein the second user is the user selected by the first user to act as the agent of the first user, and the user identifier of the second user used to act as the agent of the first user can uniquely identify the second user, and can be based on The user identifier of the second user determines that the second user is the proxy of the first user, and adds the second user to the session corresponding to the session identifier.

In the embodiment of the present invention, the message input by the client of the second user may be a session message, which is used for message interaction in the session.

Optionally, after sending the message input by the second user's client as the first user's message in the session corresponding to the session identifier, it includes: when the identifier is invisible, not prompting the first user's message in the session It is the message of the agent; when the flag is visible, the first user is prompted in the conversation that the message is the message of the agent.

It is understandable that when the first user needs to add an agent to replace himself and exchange messages with the other party, and needs to hide the identity information of the agent, the second user can be set invisible, and when the first user does not need to hide the identity of the agent Information can be set to be visible to the second user, without limitation.

In this embodiment, by sending a second request to the client of the second user to confirm whether the second user agrees to the proxy, the second user determines whether to agree to the proxy. When the second user does not agree to the proxy, the first user Other contacts can be selected as agents, and when the second user agrees to act as an agent, the message sent by the client of the second user is received, which effectively improves the flexibility and applicability of the message interaction method. By sending the proxy configuration information and the first request to the client of the second user, the client of the second user sends the message input by the second user as the message of the first user according to the proxy configuration information to the session identifier corresponding to the In the session, it is possible to add an agent in the message interaction of the instant messaging application, effectively improving the user experience.

Fig. 14 is a schematic flowchart of a message interaction method proposed by another embodiment of the present invention. This embodiment is described by taking the message interaction method configured in a message interaction device as an example.

Referring to Figure 14, the message interaction method may include:

S1401: Receive proxy configuration information and a first request sent by the client of the first user, where the first request includes: a user ID of a second user used to proxy the first user, and an ID of a session where the first user is.

The execution subject of this embodiment may be the client of the second user.

Wherein, the second user is a user acting as a proxy for the first user. The client of the second user is an instant messaging application client logged into the account of the second user.

In the embodiment of the present invention, the second user is a user selected by the first user to act as a proxy for the first user, and the user identifier of the first user can uniquely identify the first user, and the client of the second user can Get it.

Optionally, the client of the second user can confirm whether to agree to the proxy according to the proxy instruction, and when the second user confirms the response of the proxy, the historical session record of the session is sent to the client of the second user. When agreeing to proxy, the first user can be prompted on the client side of the first user, so that the first user can select another contact as a proxy, which effectively improves the flexibility and applicability of the message interaction method.

S1402: Receive a message input by the second user and an instruction for sending the message.

Optionally, when the second user confirms that he or she agrees with the agent's response, the historical session record of the session is sent to the client of the second user, so that the second user can learn the historical record, so that the second user can carry out the process on behalf of the first user. During the conversation, accurate messages can be sent in combination with the conversation context to ensure the consistency and accuracy of the messages. The client of the second user can also receive the messages input by the second user and the instructions for sending the messages, so as to send the messages according to the instructions To the client of the first user, for message exchange in the session.

S1403: Send the message in the session of the first user according to the proxy configuration information.

Optionally, the second user's client sends the message to the first user's client according to the proxy configuration information, so that the first user's client sends the message as the first user's message in the session corresponding to the session identifier .

In this embodiment, by receiving the proxy configuration information and the first request sent by the client of the first user, when the second user confirms that he agrees with the response of the proxy, the message input by the second user and the instruction for sending the message are received, according to The agent configuration information sends the message in the session of the first user, which can effectively improve the flexibility and applicability of the message interaction method, realize adding an agent in the message interaction of the instant messaging application program, and effectively improve the user experience.

Fig. 15 is a schematic flowchart of a message interaction method proposed by another embodiment of the present invention. This embodiment is described by taking the message interaction method configured in a message interaction device as an example.

Referring to Figure 15, the message interaction method may include:

S1501: Receive a second request sent by the client of the first user, where the second request is used to make the second user confirm whether to agree to proxy.

Wherein, the second user is a user acting as a proxy for the first user. The client of the second user is a client of an instant messaging application that logs in the account of the second user.

In an embodiment of the present invention, after the client of the first user detects the client of the second user, it can send the second request whether to agree to the proxy to the client of the second user, and the client of the second user can receive The second request sent by the client of the first user.

S1502: Prompt the second user according to the second request, and receive a response instruction from the second user.

Optionally, a prompt message can be generated, for example: the first user invites you to act as an agent! agree or not. The second user decides whether to act as a proxy, and the second user can input a response instruction in the prompt interface.

S1503: Generate a response to the second request according to the response instruction of the second user, and send the response to the second request to the client of the first user, wherein the response to the second request is the second user confirming whether to agree to the proxy or not response.

In an embodiment of the present invention, the response to the second request is the response of the second user confirming that he or she agrees with the proxy, and when the response of the second request is the response of the second user confirming that he agrees with the proxy, then Determining the second user as the proxy of the first user according to the user identifier of the second user is performed.

S1504: After the second user confirms that he agrees to the proxy, receive the historical session record of the session sent by the client of the first user.

In the embodiment of the present invention, when the response of the request is that the second user confirms that the agent agrees to the response, the second user is added to the session corresponding to the session identifier, and the client of the first user adds the session of the first user to Send the historical session records in the second user's client to the second user's client, so that the second user can learn the historical records, so that when the second user speaks for the first user in a session, the second user can send accurate messages in combination with the session context to ensure the consistency of the messages and accuracy, effectively improving the practicability of the message interaction method.

S1505: Receive proxy configuration information and a first request sent by the client of the first user, where the first request includes: a user ID of a second user used to proxy the first user, and an ID of a session where the first user is.

Wherein, the second user is a user acting as a proxy for the first user. The client of the second user is an instant messaging application client logged into the account of the second user.

In the embodiment of the present invention, the second user is a user selected by the first user to act as a proxy for the first user, and the user identifier of the first user can uniquely identify the first user, and the client of the second user can Get it.

Optionally, the client of the second user can confirm whether to agree to the proxy according to the proxy instruction, and when the second user confirms the response of the proxy, the historical session record of the session is sent to the client of the second user. When agreeing to proxy, the first user can be prompted on the client side of the first user, so that the first user can select another contact as a proxy, which effectively improves the flexibility and applicability of the message interaction method.

S1506: Receive a message input by the second user and an instruction for sending the message.

Optionally, when the second user confirms that he or she agrees with the agent's response, the historical session record of the session is sent to the client of the second user, so that the second user can learn the historical record, so that the second user can carry out the process on behalf of the first user. During the conversation, accurate messages can be sent in combination with the conversation context to ensure the consistency and accuracy of the messages. The client of the second user can also receive the messages input by the second user and the instructions for sending the messages, so as to send the messages according to the instructions To the server for message exchange in the session.

S1507: Send the message in the session of the first user according to the proxy configuration information.

In an embodiment of the present invention, the first request further includes an identifier for identifying whether the second user is visible, and when the identifier is invisible, the message of the first user is not prompted in the conversation as an agent message; when the identifier is visible , prompting the message of the first user in the conversation is the message of the agent.

It is understandable that when the first user needs to add an agent to replace himself and exchange messages with the other party, and needs to hide the identity information of the agent, the second user can be set invisible, and when the first user does not need to hide the identity of the agent Information can be set to be visible to the second user, without limitation.

Optionally, the second user's client sends the message to the first user's client according to the proxy configuration information, so that the first user's client sends the message as the first user's message in the session corresponding to the session identifier .

In this embodiment, by receiving the historical session record of the session sent by the client of the first user after the second user confirms that he agrees to the proxy, it is convenient for the second user to send accurate information in combination with the session context when the first user conducts a session on behalf of the first user. Messages ensure the consistency and accuracy of messages and effectively improve the practicability of message interaction methods. By receiving the message input by the second user and the instruction for sending the message, the message is sent to the server according to the instruction, so that the server sends the message as the message of the first user in the session corresponding to the session identifier, which can effectively improve message interaction The flexibility and applicability of the method realize adding an agent in the message interaction of the instant messaging application program, and effectively improve the user experience. Fig. 16 is a schematic flowchart of a message interaction method proposed by another embodiment of the present invention. This embodiment is described by taking the message interaction method configured in a message interaction device as an example.

Referring to Figure 16, the message interaction method may include:

S1601: The client terminal of the first user displays an interface of the session where the first user is, where the interface includes a button for adding an agent.

S1602: When the button is triggered, an agent selection interface is displayed.

S1603: The client of the first user receives the agent selected by the first user in the agent selection interface.

S1604: The client of the first user generates proxy configuration information and a first request according to the proxy selected by the first user, wherein the first request includes: the user ID of the second user used to proxy the first user, the location of the first user The ID of the session.

S1605: The client terminal of the first user sends a second request to the client terminal of the second user according to the user identifier of the second user, where the second request is used to make the second user confirm whether to agree to proxy.

S1606: The client terminal of the second user receives the second request sent by the client terminal of the first user, where the second request is used to make the second user confirm whether to agree to the proxy.

S1607: The client terminal of the second user prompts the second user according to the second request, and receives a response instruction from the second user.

S1608: The client of the second user generates a response to the second request according to the response instruction of the second user, and sends the response to the second request to the client of the first user, wherein the response to the second request is the confirmation of the second user Agree or disagree with the agent's response.

S1609: The client of the first user receives a response from the client of the second user confirming that it agrees to the proxy.

S1610: The client of the first user sends the historical session record of the session, the proxy configuration information and the first request to the client of the second user, so that the client of the second user sends the message input by the second user according to the proxy configuration information The message sent as the first user is sent in the session corresponding to the session identifier.

S1611: The client of the second user receives the historical session record, proxy configuration information, and the first request of the session sent by the client of the first user, wherein the first request includes: the user of the second user used to proxy the first user ID, the ID of the session that the first user is in.

S1612: The client terminal of the second user receives the message input by the second user and an instruction for sending the message.

S1613: The client of the second user sends the message in the session of the first user according to the proxy configuration information.

For the execution process of this embodiment, reference may be made to the embodiments shown in FIGS. 12-15 , and details are not repeated here.

In this embodiment, by sending a second request to the client of the second user to confirm whether the second user agrees to the proxy, the second user determines whether to agree to the proxy. When the second user does not agree to the proxy, the first user Other contacts can be selected as agents, and when the second user agrees to act as an agent, the message sent by the client of the second user is received, which effectively improves the flexibility and applicability of the message interaction method. After the second user confirms that he agrees to the proxy, he receives the historical session record of the session sent by the first user's client, which can facilitate the second user to send accurate messages in combination with the session context when acting on behalf of the first user for a session, ensuring the authenticity of the message. Consistency and accuracy, effectively improving the practicability of the message interaction method. By receiving the message input by the second user and the instruction for sending the message, the message is sent to the server according to the instruction, so that the server sends the message as the message of the first user in the session corresponding to the session identifier, which can effectively improve message interaction The flexibility and applicability of the method realize adding an agent in the message interaction of the instant messaging application program, and effectively improve the user experience.

Fig. 17 is a schematic structural diagram of a message interaction device according to another embodiment of the present invention. The message interaction device can be realized by software, hardware or a combination of both.

Referring to FIG. 17 , the message interaction device 170 may include: a first request receiving module 1701 , a determining module 1702 , a message receiving module 1703 , and a first message sending module 1704 .

The first request receiving module 1701 is configured to receive the first request sent by the client of the first user, where the first request includes the user identifier of the second user used to act as an agent for the first user and the identifier of the session where the first user is located .

Optionally, the second user is a user selected by the first user to represent the first user.

A determining module 1702, configured to determine, according to the user identifier of the second user, that the second user is the proxy of the first user.

A message receiving module 1703, configured to receive a message sent by the client of the second user.

The first message sending module 1704 is configured to send the message as a message of the first user in the session corresponding to the session identifier.

Optionally, in some embodiments, referring to FIG. 18, the message interaction device 170 may also include:

Optionally, the first request further includes an identifier for identifying whether the second user is visible.

The first prompting module 1705 is configured to not prompt in the conversation that the first user's message is an agent's message when the logo is invisible; to prompt in the conversation when the logo is visible The first user's message is an agent's message.

A first request sending module 1706, configured to send a second request to the client of the second user according to the user identifier of the second user, wherein the second request is used to make the second user confirm whether to agree acting.

The first response receiving module 1707 is configured to receive a response to the second request sent by the client of the second user, wherein the response to the second request is the second user's confirmation of agreeing or not agreeing to the proxy Response, when the response of the second request is the response of the second user confirming that he agrees to the proxy, then determine that the second user is the proxy of the first user according to the user identifier of the second user.

The first historical record sending module 1708 is configured to send the historical session record of the session to the client of the second user when the response of the second request is the response of the second user confirming the consent of the agent.

The first prompt information sending module 1709, configured to generate prompt information when the response of the second request is that the second user confirms that the agent does not agree with the response, and send the prompt information to the first user's client.

The second prompting module 1710 is configured to prompt the other of the first user and the second user when one of the first user and the second user makes an input.

It should be noted that the explanations of the message interaction method embodiment in the foregoing embodiments in FIGS. 1-4 are also applicable to the message interaction device in this embodiment, and its implementation principles are similar, so details are not repeated here.

In this embodiment, by sending the message sent by the client of the second user as the message of the first user in the session where the first user is located, it is possible to add an agent in the message interaction of the instant messaging application program, effectively improving user use experience.

Fig. 19 is a schematic structural diagram of a message interaction device according to another embodiment of the present invention. The message interaction device can be realized by software, hardware or a combination of both.

Referring to FIG. 19 , the message interaction device 190 may include: a first generating module 1901 and a first sending module 1902 .

The first generating module 1901 is configured to generate a first request, where the first request includes: a user identifier of a second user acting as an agent for the first user, and an identifier of a session where the first user is present.

The first sending module 1902 is configured to send the first request to the server, so that the server sends the message sent by the client of the second user as the message of the first user or the first user agent in the session corresponding to the session identifier.

Optionally, in some embodiments, referring to FIG. 20 , the message interaction device 200 may include:

The first session interface display module 1903 is configured to display the session interface of the first user, wherein the interface includes a button for adding an agent.

The first selection interface display module 1904 is configured to display an agent selection interface when the button is triggered.

The first receiving module 1905 is configured to receive the agent selected by the first user in the agent selection interface.

Optionally, the first request further includes an identifier for identifying whether the second user is visible.

The first setting module 1906 is configured to set an indication of whether the second user is visible or not according to the instruction of the first user.

The second receiving module 1907 is configured to receive the message sent by the client of the second user, and send the message in the session.

It should be noted that, the explanations of the message interaction method embodiment in the above-mentioned embodiments of FIGS. 5-6 are also applicable to the message interaction device of this embodiment, and its implementation principle is similar, so it will not be repeated here.

In this embodiment, by sending the first request to the server so that the server sends the message sent by the second user's client as the first user's message in the session corresponding to the session identifier, it can be implemented in instant messaging applications Agents are added to the message interaction of the program to effectively improve the user experience.

Fig. 21 is a schematic structural diagram of a message interaction device according to another embodiment of the present invention. The message interaction device can be realized by software, hardware or a combination of both.

Referring to FIG. 21 , the message interaction device 210 may include: a proxy instruction receiving module 2101 , a first message instruction receiving module 2102 , and a second message sending module 2103 . in,

The proxy instruction receiving module 2101 is configured to receive a proxy instruction, the proxy instruction carries the user identifier of the first user to be proxied and the session identifier of the first user, and the proxy instruction is used to indicate that the second The second user acts as a proxy for the first user.

The first message instruction receiving module 2102 is configured to receive the message input by the second user and the instruction for sending the message.

The second message sending module 2103 is configured to send the message to the server according to the instruction, so that the server sends the message as a message of the first user in the session corresponding to the session identifier.

Optionally, in some embodiments, referring to FIG. 22, the message interaction device 210 further includes:

The second request receiving module 2104 is configured to receive a second request sent by the server, wherein the second request is used to make the second user confirm whether to agree to the proxy.

The first response instruction receiving module 2105 is configured to prompt the second user according to the second request, and receive a response instruction from the second user.

The first response generating module 2106 is configured to generate a response of the second user confirming approval or disapproval of the proxy according to the response instruction of the second user, and send the response of the second user confirming approval or disapproval of the proxy to the server.

The historical record receiving module 2107 is configured to receive the historical session record of the session sent by the server.

It should be noted that the explanations of the message interaction method embodiment in the foregoing embodiments in FIGS. 9-11 are also applicable to the message interaction device in this embodiment, and its implementation principles are similar, so details are not repeated here.

In this embodiment, the client of the second user receives the proxy instruction, receives the message input by the second user and the instruction for sending the message, and sends the message to the server according to the instruction, so that the server regards the message as the first user's message Sending in the session corresponding to the session identifier can effectively improve the flexibility and applicability of the message interaction method, realize adding an agent in the message interaction of the instant messaging application program, and effectively improve the user experience.

Fig. 23 is a schematic structural diagram of a message interaction device according to another embodiment of the present invention. The message interaction device can be realized by software, hardware or a combination of both.

Referring to FIG. 23 , the message interaction apparatus 230 may include: a second generating module 2301 and a second sending module 2302 . in,

The second generation module 2301 is configured to generate proxy configuration information and a first request according to the proxy selected by the first user, wherein the first request includes: the user identifier of the second user used to proxy the first user, the location of the first user The ID of the session.

Optionally, the session that the first user is in is a session corresponding to the identifier, and the second user is a user selected by the first user to represent the first user.

The second sending module 2302 is configured to send the proxy configuration information and the first request to the client of the second user, so that the client of the second user uses the message input by the second user as the message of the first user according to the proxy configuration information Sent in the session corresponding to the session ID.

Optionally, in some embodiments, referring to FIG. 24, the message interaction device 230 further includes:

The second request sending module 2303 is configured to send a second request to the client of the second user according to the user identifier of the second user, wherein the second request is used to make the second user confirm whether to agree to the proxy.

The second response receiving module 2304 is configured to receive a response to the second request sent by the client of the second user, wherein the response to the second request is a response in which the second user confirms that he or she agrees to the proxy.

The second historical record sending module 2305 is configured to send the historical session record of the session to the client of the second user when the response of the second request is the response of the second user confirming the consent of the agent.

The second prompt information sending module 2306 is configured to generate prompt information and prompt the first user according to the prompt information when the response of the second request is that the second user confirms that he does not agree to the proxy.

The second session interface display module 2307 is configured to display the session interface of the first user, wherein the interface includes a button for adding an agent.

The second selection interface display module 2308 is configured to display an agent selection interface when the button is triggered.

The third receiving module 2309 is configured to receive the agent selected by the first user in the agent selection interface.

Optionally, the first request further includes an identifier for identifying whether the second user is visible.

The second setting module 2310 is configured to set an indication of whether the second user is visible or not according to the instruction of the first user.

It should be noted that, the explanations of the message interaction method embodiment in the above-mentioned embodiments of FIG. 12-FIG. 13 are also applicable to the message interaction device of this embodiment, and its implementation principle is similar, so it will not be repeated here.

In this embodiment, by sending the proxy configuration information and the first request to the client of the second user, the client of the second user sends the message input by the second user as the message of the first user according to the proxy configuration information. In the session corresponding to the session identifier, an agent can be added in the message interaction of the instant messaging application program, effectively improving the user experience.

Fig. 25 is a schematic structural diagram of a message interaction device according to another embodiment of the present invention. The message interaction device can be realized by software, hardware or a combination of both.

Referring to FIG. 25 , the message interaction device 250 may include: a fourth receiving module 2501 , a second message instruction receiving module 2502 , and a third message sending module 2503 . in,

The fourth receiving module 2501 is configured to receive the proxy configuration information and the first request sent by the client of the first user, wherein the first request includes: the user identifier of the second user used to proxy the first user, the location of the first user The ID of the session.

The second message instruction receiving module 2502 is configured to receive the message input by the second user and the instruction for sending the message.

The third message sending module 2503 is configured to send the message in the session of the first user according to the proxy configuration information.

Optionally, in some embodiments, referring to FIG. 26, the message interaction device 250 further includes:

The third request receiving module 2504 is configured to receive a second request sent by the client of the first user, wherein the second request is used to make the second user confirm whether to agree to the proxy.

The second response instruction receiving module 2505 is configured to prompt the second user according to the second request, and receive a response instruction from the second user.

The second response generation module 2506 is configured to generate a response to the second request according to the response instruction of the second user, and send the response to the second request to the client of the first user, wherein the response to the second request is the response of the second user Confirm to agree or disagree with the agent's response.

The second historical record receiving module 2507 is configured to receive the historical session record of the session sent by the client of the first user.

Optionally, the first request further includes an identifier for identifying whether the second user is visible. The third prompting module 2508 is configured to not prompt the first user's message to be an agent's message in the conversation when the flag is invisible; to prompt the first user's message to be an agent's message in the conversation when the flag is visible.

It should be noted that the explanations of the message interaction method embodiment in the foregoing embodiments in FIGS. 14-16 are also applicable to the message interaction device in this embodiment, and its implementation principles are similar, so details are not repeated here.

In this embodiment, by receiving the proxy configuration information and the first request sent by the client of the first user, when the second user confirms that he agrees with the response of the proxy, the message input by the second user and the instruction for sending the message are received, according to The agent configuration information sends the message in the session of the first user, which can effectively improve the flexibility and applicability of the message interaction method, realize adding an agent in the message interaction of the instant messaging application program, and effectively improve the user experience.

It should be noted that, in the description of the present invention, the terms "first", "second" and so on are only used for description purposes, and should not be understood as indicating or implying relative importance. In addition, in the description of the present invention, unless otherwise specified, "plurality" means two or more.

Any process or method descriptions in flowcharts or otherwise described herein may be understood to represent modules, segments or portions of code comprising one or more executable instructions for implementing specific logical functions or steps of the process , and the scope of preferred embodiments of the invention includes alternative implementations in which functions may be performed out of the order shown or discussed, including substantially concurrently or in reverse order depending on the functions involved, which shall It is understood by those skilled in the art to which the embodiments of the present invention pertain.

It should be understood that various parts of the present invention can be realized by hardware, software, firmware or their combination. In the embodiments described above, various steps or methods may be implemented by software or firmware stored in memory and executed by a suitable instruction execution system. For example, if implemented in hardware, as in another embodiment, it can be implemented by any one or combination of the following techniques known in the art: Discrete logic circuits, ASICs with suitable combinational logic gates, programmable gate arrays (PGAs), field programmable gate arrays (FPGAs), etc.

Those of ordinary skill in the art can understand that all or part of the steps carried by the methods of the above embodiments can be completed by instructing related hardware through a program, and the program can be stored in a computer-readable storage medium. During execution, one or a combination of the steps of the method embodiments is included.

In addition, each functional unit in each embodiment of the present invention may be integrated into one processing module, each unit may exist separately physically, or two or more units may be integrated into one module. The above-mentioned integrated modules can be implemented in the form of hardware or in the form of software function modules. If the integrated modules are realized in the form of software function modules and sold or used as independent products, they can also be stored in a computer-readable storage medium.

The storage medium mentioned above may be a read-only memory, a magnetic disk or an optical disk, and the like.

In the description of this specification, descriptions with reference to the terms "one embodiment", "some embodiments", "example", "specific examples", or "some examples" mean that specific features described in connection with the embodiment or example , structure, material or feature is included in at least one embodiment or example of the present invention. In this specification, schematic representations of the above terms do not necessarily refer to the same embodiment or example. Furthermore, the specific features, structures, materials or characteristics described may be combined in any suitable manner in any one or more embodiments or examples.

Although the embodiments of the present invention have been shown and described above, it can be understood that the above embodiments are exemplary and should not be construed as limiting the present invention, and those skilled in the art can make the above-mentioned The embodiments are subject to changes, modifications, substitutions and variations.

Claims (52)

1. A message interaction method, comprising the steps of:

receiving a first request sent by a client of a first user, wherein the first request comprises a user identifier of a second user for acting on the first user and an identifier of a session where the first user is located;

determining that the second user is an agent of the first user according to the user identifier of the second user;

receiving a message sent by a client of the second user;

and sending the message as the message of the first user in the session corresponding to the identification of the session.

2. The message interaction method of claim 1, wherein the first request further comprises an identifier for identifying whether the second user is visible, and after the sending the message as the message of the first user in a session corresponding to the identifier of the session, the method comprises:

when the identifier is invisible, not prompting that the message of the first user is a proxy message in the session;

and when the identification is visible, prompting the message of the first user as a proxy message in the session.

3. A message interaction method as claimed in claim 1, wherein the second user is a user selected by the first user to proxy for the first user.

4. The message interaction method of claim 1, after said receiving a first request sent by a client of a first user, further comprising:

sending a second request to the client of the second user according to the user identification of the second user, wherein the second request is used for enabling the second user to confirm whether to agree with the proxy;

and receiving a response of the second request sent by the client of the second user, wherein the response of the second request is a response of the second user confirming agreement or disagreement with the proxy, and when the response of the second request is a response of the second user confirming agreement with the proxy, determining that the second user is the proxy of the first user according to the user identifier of the second user.

5. The message interaction method as claimed in claim 4, wherein after the receiving of the response of the second request sent by the client of the second user, further comprising:

when the response of the second request is the response of the second user for confirming the agreement agent, sending the historical conversation record of the conversation to the client of the second user;

and when the response of the second request is the response that the second user confirms that the agent is not approved, generating prompt information and sending the prompt information to the client of the first user.

6. The message interaction method of claim 1, after said determining that the second user is an agent of the first user, further comprising:

when one of the first user and the second user performs input, prompting the other of the first user and the second user.

7. The message interaction method of claim 1, wherein said determining that the second user is an agent of the first user comprises:

and adding the second user into the session corresponding to the session identifier.

8. The message interaction method of claim 1, wherein sending the message as a message of the first user in a session corresponding to the identification of the session comprises:

and sending the message to the client of the first user so that the client of the first user sends the message in the session.

9. The message interaction method of claim 1, wherein when the first request further includes a subscriber identity of an nth subscriber, N being a positive integer greater than or equal to 3, further comprising:

and sending a third request to the client of the Nth user according to the user identifier of the Nth user, wherein the third request is used for enabling the Nth user to confirm whether to agree with the proxy.

10. A message interaction method, comprising the steps of:

generating a first request, wherein the first request comprises: the user identification of a second user used for acting on a first user and the identification of a session in which the first user is positioned;

and sending the first request to a server so that the server sends a message sent by a client of the second user as a message of the first user or the first user agent in a session corresponding to the identifier of the session.

11. The message interaction method of claim 10, prior to said generating the first request, further comprising:

displaying an interface of the conversation where the first user is located, wherein the interface comprises a key for adding an agent;

when the key is triggered, displaying an agent selection interface;

and receiving the agent selected by the first user in the agent selection interface.

12. The message interaction method of claim 10, wherein the first request further comprises an identifier for identifying whether the second user is visible, further comprising, after said receiving the agent selected by the first user in the agent selection interface:

and setting an identifier which is visible or not for the second user according to the instruction of the first user.

13. The message interaction method of claim 10, further comprising:

and receiving a message sent by the client of the second user, and sending the message in the session.

14. A message interaction method, comprising the steps of:

receiving an agent instruction, wherein the agent instruction carries a user identifier of a proxied first user and a session identifier of the first user, and the agent instruction is used for indicating that the second user is used as a proxy of the first user;

receiving a message input by the second user and an instruction for sending the message;

and sending the message to a server according to the instruction, so that the server sends the message as the message of the first user in a session corresponding to the identifier of the session.

15. The message interaction method of claim 14, prior to said receiving the message input by the second user and the instruction to send the message, further comprising:

receiving a request sent by the server, wherein the request is used for confirming whether the second user agrees with the proxy;

prompting the second user according to the request, and receiving a response instruction of the second user;

and generating a response of the request according to the response instruction of the second user, and sending the response of the request to the server, wherein the response of the request is a response of confirming agreement or disagreement of an agent by the second user.

16. The message interaction method as claimed in claim 15, wherein when the response of the request is a response of the second user confirming the agreement agent, further comprising:

and receiving the historical session record of the session sent by the server.

17. A message interaction method, comprising the steps of:

generating agent configuration information and a first request according to an agent selected by a first user, wherein the first request comprises: the user identification of a second user used for acting on a first user and the identification of a session in which the first user is positioned;

and sending the agent configuration information and the first request to a client of a second user, so that the client of the second user sends a message input by the second user as a message of the first user in a session corresponding to the identifier of the session according to the agent configuration information.

18. The message interaction method as claimed in claim 17, wherein the session in which the first user is located is a session corresponding to the identifier.

19. A message interaction method as claimed in claim 17, wherein the second user is a user selected by the first user to proxy for the first user.

20. The message interaction method of claim 17, after generating the agent configuration information and the first request according to the agent selected by the first user, further comprising:

sending a second request to the client of the second user according to the user identification of the second user, wherein the second request is used for enabling the second user to confirm whether to agree with the proxy;

and receiving a response of the second request sent by the client of the second user, wherein the response of the second request is a response of confirming agreement or disagreement with an agent by the second user.

21. The message interaction method of claim 20, wherein said sending the agent configuration information and the first request to a client of a second user comprises:

and when the response of the second request is the response of the second user for confirming agreement with the proxy, sending the proxy configuration information and the first request to the client of the second user.

22. The message interaction method as claimed in claim 20, wherein after said receiving a response to the second request sent by the client of the second user, further comprising:

when the response of the second request is the response of the second user for confirming the agreement agent, sending the historical conversation record of the conversation to the client of the second user;

and when the response of the second request is the response that the second user confirms that the agent is not approved, generating prompt information, and prompting the first user according to the prompt information.

23. The message interaction method of claim 17, prior to generating the agent configuration information and the first request based on the agent selected by the first user, further comprising:

displaying an interface of the conversation where the first user is located, wherein the interface comprises a key for adding an agent;

when the key is triggered, displaying an agent selection interface;

and receiving the agent selected by the first user in the agent selection interface.

24. The message interaction method of claim 23, wherein the first request further comprises an identifier for identifying whether the second user is visible, further comprising, after said receiving the agent selected by the first user in the agent selection interface:

and setting an identifier which is visible or not for the second user according to the instruction of the first user.

25. A message interaction method, comprising the steps of:

receiving agent configuration information and a first request sent by a client of a first user, wherein the first request comprises: the user identification of a second user used for acting on a first user and the identification of a session in which the first user is positioned;

receiving a message input by the second user and an instruction for sending the message;

and sending the message to the session of the first user according to the agent configuration information.

26. The message interaction method as claimed in claim 25, wherein before said receiving the agent configuration information and the first request sent by the client of the first user, further comprising:

receiving a second request sent by the client of the first user, wherein the second request is used for enabling the second user to confirm whether to agree with the proxy;

prompting the second user according to the second request, and receiving a response instruction of the second user;

and generating a response of the second request according to the response instruction of the second user, and sending the response of the second request to the client of the first user, wherein the response of the second request is a response of confirming agreement or disagreement of an agent by the second user.

27. The message interaction method of claim 25, after the second user confirms the agreement agent, further comprising:

and receiving a historical session record of the session sent by the client of the first user.

28. The message interaction method of claim 25, wherein the first request further includes an identifier for identifying whether the second user is visible, and after the sending the message as the message of the first user in a session corresponding to the identifier of the session, comprises:

when the identifier is invisible, not prompting that the message of the first user is a proxy message in the session;

and when the identification is visible, prompting the message of the first user as a proxy message in the session.

29. A message interaction apparatus, comprising:

the first request receiving module is used for receiving a first request sent by a client of a first user, wherein the first request comprises a user identifier of a second user for acting on the first user and an identifier of a session where the first user is located;

a determining module, configured to determine, according to a user identifier of the second user, that the second user is an agent of the first user;

the message receiving module is used for receiving a message sent by the client of the second user;

and the first message sending module is used for sending the message as the message of the first user in the session corresponding to the session identifier.

30. The message interaction apparatus of claim 29, wherein the first request further comprises an identifier identifying whether the second user is visible, further comprising:

a first prompting module, configured to not prompt the message of the first user as a proxy message in the session when the identifier is invisible; when the identification is visible, prompting the message of the first user as a proxy message in the session.

31. The message interaction device of claim 29, wherein the second user is a user selected by the first user to proxy for the first user.

32. The message interaction apparatus of claim 29, further comprising:

a first request sending module, configured to send a second request to a client of the second user according to a user identifier of the second user, where the second request is used for the second user to confirm whether to agree with an agent;

and a first response receiving module, configured to receive a response of the second request sent by the client of the second user, where the response of the second request is a response of the second user confirming agreement or disagreement with the proxy, and when the response of the second request is a response of the second user confirming agreement with the proxy, the second user is determined to be the proxy of the first user according to the user identifier of the second user.

33. The message interaction apparatus of claim 32, further comprising:

the first historical record sending module is used for sending the historical session record of the session to the client of the second user when the response of the second request is the response of the second user for confirming the agreement agent;

and the first prompt information sending module is used for generating prompt information when the response of the second request is the response that the second user confirms that the agent is not approved, and sending the prompt information to the client of the first user.

34. The message interaction apparatus of claim 29, further comprising:

and the second prompting module is used for prompting the other user of the first user and the second user when one user of the first user and the second user inputs.

35. A message interaction apparatus, comprising:

a first generating module, configured to generate a first request, where the first request includes: the user identification of a second user used for acting on a first user and the identification of a session in which the first user is positioned;

and the first sending module is used for sending the first request to a server so that the server sends a message sent by a client of the second user as a message of the first user or the first user agent in a session corresponding to the identifier of the session.

36. The message interaction apparatus of claim 35, further comprising:

the first conversation interface display module is used for displaying an interface of a conversation where the first user is located, wherein the interface comprises a key for adding an agent;

the first selection interface display module is used for displaying an agent selection interface when the key is triggered;

and the first receiving module is used for receiving the agent selected by the first user in the agent selection interface.

37. The message interaction apparatus of claim 35, wherein the first request further comprises an identifier identifying whether the second user is visible, further comprising:

and the first setting module is used for setting the identifier which is visible for the second user according to the instruction of the first user.

38. The message interaction apparatus of claim 35, further comprising:

and the second receiving module is used for receiving the message sent by the client of the second user and sending the message in the session.

39. A message interaction apparatus, comprising:

an agent instruction receiving module, configured to receive an agent instruction, where the agent instruction carries a user identifier of a proxied first user and a session identifier where the first user is located, and the agent instruction is used to indicate that the second user is a proxy of the first user;

a first message instruction receiving module, configured to receive a message input by the second user and an instruction for sending the message;

and the second message sending module is used for sending the message to a server according to the instruction so that the server sends the message as the message of the first user in the session corresponding to the identifier of the session.

40. The message interaction apparatus of claim 39, further comprising:

a second request receiving module, configured to receive a request sent by the server, where the request is used to confirm whether the second user agrees to the proxy;

the first response instruction receiving module is used for prompting the second user according to the request and receiving a response instruction of the second user;

and the first response generation module is used for generating a response of the request according to the response instruction of the second user and sending the response of the request to the server, wherein the response of the request is a response of confirming agreement or disagreement of the agent by the second user.

41. The message interaction device of claim 40, further comprising:

and the first history record receiving module is used for receiving the history session record of the session sent by the server.

42. A message interaction apparatus, comprising:

a second generating module, configured to generate agent configuration information and a first request according to an agent selected by a first user, where the first request includes: the user identification of a second user used for acting on a first user and the identification of a session in which the first user is positioned;

and the second sending module is used for sending the agent configuration information and the first request to a client of a second user so that the client of the second user sends a message input by the second user as the message of the first user in a session corresponding to the identifier of the session according to the agent configuration information.

43. The message interaction device of claim 42, wherein the session in which the first user is located is a session to which the identifier corresponds.

44. The message interaction device of claim 42, wherein the second user is a user selected by the first user to proxy for the first user.

45. The message interaction device of claim 42, further comprising:

a second request sending module, configured to send a second request to a client of the second user according to a user identifier of the second user, where the second request is used for enabling the second user to confirm whether to agree with an agent;

and a second response receiving module, configured to receive a response to the second request sent by the client of the second user, where the response to the second request is a response of the second user confirming agreement or disagreement with an agent.

46. The message interaction device of claim 45, further comprising:

a second history record sending module, configured to send the history session record of the session to the client of the second user when the response of the second request is the response of the second user to confirm agreement with the proxy;

and the second prompt information sending module is used for generating prompt information when the response of the second request is the response of the second user confirming that the agent is not approved, and prompting the first user according to the prompt information.

47. The message interaction device of claim 42, further comprising:

the second session interface display module is used for displaying an interface of the session where the first user is located, wherein the interface comprises a key for adding an agent;

the second selection interface display module is used for displaying the agent selection interface when the key is triggered;

and the third receiving module is used for receiving the agent selected by the first user in the agent selection interface.

48. The message interaction device of claim 47, wherein the first request further comprises an identifier identifying whether the second user is visible, further comprising:

and the second setting module is used for setting the identifier which is visible for the second user according to the instruction of the first user.

49. A message interaction apparatus, comprising:

a fourth receiving module, configured to receive agent configuration information and a first request sent by a client of a first user, where the first request includes: the user identification of a second user used for acting on a first user and the identification of a session in which the first user is positioned;

a second message instruction receiving module, configured to receive a message input by the second user and an instruction for sending the message;

and the third message sending module is used for sending the message to the session of the first user according to the agent configuration information.

50. The message interaction device of claim 49, further comprising:

a third request receiving module, configured to receive a second request sent by a client of the first user, where the second request is used to enable the second user to confirm whether to agree with the proxy;

a second response instruction receiving module, configured to prompt the second user according to the second request, and receive a response instruction of the second user;

and the second response generation module is used for generating a response of the second request according to the response instruction of the second user and sending the response of the second request to the client of the first user, wherein the response of the second request is a response of the second user confirming agreement or disagreement with the agent.

51. The message interaction device of claim 49, further comprising:

and the second history record receiving module is used for receiving the history session record of the session sent by the client of the first user.

52. The message interaction device of claim 49, wherein the first request further comprises an identifier for identifying whether the second user is visible, further comprising:

a third prompting module, configured to not prompt the message of the first user as an agent message in the session when the identifier is invisible; and when the identification is visible, prompting that the message of the first user is a proxy message in the session.