CN107395903A - Communication means, data processing platform (DPP) and communication system - Google Patents

Abstract

The invention discloses a communication method, data processing and communication system, and relates to the field of information security and the field of communication technology. The communication method, the data processing platform, and the client use the identification code as a keyword for querying the first-party number and the second-party number, and send the first-party number and the second-party number to the communication platform, and the communication platform sends the first-party number and the second-party number to the communication platform respectively. One party initiates a call with the second party, so that the first party communicates with the second party, so that both parties do not know the other party's phone number, thus providing a communication method that hides one's own phone number from the communicating party, thereby reducing communication The phone numbers of both parties are made public, thereby improving information security. Applied in the field of e-commerce, it is beneficial to protect the customer's phone number, so that it can effectively avoid harassment and fraud by merchants and other people who get the phone number from the courier.

Description

Communication method, data processing platform and communication system

technical field

The present invention relates to the fields of information security and communication technology, in particular to a communication method, data processing and communication system.

Background technique

At present, with the development of communication technology, customers place orders and purchases on e-commerce websites to form order information, and all order information is disclosed to merchants. Merchants ship according to the customer's address and phone number provided on the order information for convenience. During the delivery process, sensitive information such as the customer's name and contact information (mobile phone number) is printed on the distribution list or the packaging of the goods. After logistics distribution, it will be handed over to the courier for distribution. The courier arrives and calls the customer to pick up the package according to the consignee's information (mobile phone number or fixed phone number, delivery address) on the courier list.

In the existing e-commerce transactions, the customer's personal information, especially the phone number, is disclosed to the merchant and the courier personnel, and since the customer's personal information will be disclosed on the courier list or on the package, it will cause merchants, logistics personnel Others other than access to customer personal information; this will cause the following problems for customers:

One: The merchant knows the customer's phone number, and when the customer gives an evaluation that is not satisfied with the transaction, the merchant keeps harassing the customer by phone to change the evaluation; or sends harassing information to the customer in order to promote a certain product;

Two: After courier personnel and other personnel who do not participate in the transaction obtain customer information, it is easy to cause malicious telephone fraud, telephone advertisements and other behaviors that cause customer distress.

Therefore, it is a problem that must be solved to propose a communication method that enables the delivery party to communicate with the receiver and protects sensitive information such as the phone number of the receiver.

Contents of the invention

The embodiment of the present invention provides a communication method, a data processing platform, and a communication system to solve the problems of potential safety hazards and information nuisance caused by the numbers of the two parties in the communication, and to communicate with the communication party by hiding the communication number, thereby improving the information of the communication parties. safety.

In a first aspect, the present invention provides a communication method, the communication method comprising:

receiving a call request sent by the client, the call request includes an identification code, and the identification code is at least one of pictures and text;

Querying the mapping relationship table including the identification code, the first party number and the second party number according to the identification code, and obtaining the first party number and the second party number corresponding to the identification code;

Sending the first party number and the second party number to a communication platform, so that the communication platform initiates calls to the first party number and the second party number respectively, so that the first party and the second party communicate.

In the first implementation manner of the first aspect, the communication method further includes:

receiving the feedback information sent by the communication platform, and sending an advance message to the communication platform when the communication between the first party and the second party is unsuccessful, so that the communication platform sends the advance message to the second party information.

In the second implementation of the first aspect, before receiving the call request sent by the client, it also includes:

The identification code is generated according to a predetermined call task, so that the client obtains the identification code and requests a call.

In the third implementation mode of the first aspect, it also includes:

Establishing and storing the mapping relationship table including the identification code, the first party number and the second party number;

Wherein, the mapping relationship table is used for querying the first party number and the second party number according to the identification code.

In a second aspect, the present invention provides a data processing platform, the data processing platform comprising:

The receiving unit is used to receive the call request sent by the client, the call request includes an identification code, and the identification code is at least one of a picture and a text;

A query unit, configured to query a mapping relationship table including an identification code, a first-party number, and a second-party number according to the identification code, and obtain the first-party number and the second-party number corresponding to the identification code;

a sending unit, configured to send the first party number and the second party number to a communication platform, so that the communication platform initiates a call to the first party number and the second party number respectively, so that the first party and the second party communication.

In the first implementation mode of the second aspect, it also includes:

The communication control unit is used to receive the feedback information sent by the communication platform, and when the communication between the first party and the second party is unsuccessful, the sending unit sends a preset message to the communication platform, so that the communication The platform sends the preset message to the second party.

In the second implementation mode of the second aspect, it also includes:

An identification code generating unit, configured to generate the identification code according to a predetermined call task, so that the client can obtain the identification code and request a call.

In the third implementation mode of the second aspect, it also includes:

a storage unit, configured to establish and store the mapping relationship table including the identification code, the first party number and the second party number;

Wherein, the mapping relationship table is used for querying the first party number and the second party number according to the identification code.

A third aspect provides a communication system, where the communication system includes a data processing platform, a client, a communication platform, a first-party communication terminal, and a second-party communication terminal;

The client is used to send a call request, the call request includes an identification code, and the identification code is at least one of a picture and a text;

The data processing platform is used to receive the call request sent by the client; query the mapping relationship table including the identification code, the first party number and the second party number according to the identification code, and obtain the first party number corresponding to the identification code and a second party number; sending the first party number and the second party number to a communication platform;

The communication platform is configured to receive the first-party number and the second-party number, and initiate calls to the first-party number and the second-party number respectively, so that the first-party communication terminal communicates with the second-party communication terminal.

In the embodiment of the present invention, the identification code is used as the keyword for querying the first party number and the second party number, and the first party number and the second party number are sent to the communication platform, and the communication platform sends the first party number and the second party number respectively Initiate a call, so that the first party communicates with the second party, so that both parties do not know the phone number of the other party, thus providing a communication method that hides the phone number of the other party from the other party, thereby avoiding certain application places (such as Electronic shopping) the number of one party is known by the other party, which leads to being harassed by the other party or learned by a third party other than the two parties in the communication, causing problems such as telephone fraud or interference, thereby improving the information security of the two parties in the communication.

Description of drawings

In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the following will briefly introduce the drawings that need to be used in the description of the embodiments or the prior art. Obviously, the accompanying drawings in the following description These are some embodiments of the present invention. Those skilled in the art can also obtain other drawings based on these drawings without creative work.

FIG. 1 is a schematic flow chart of a communication method described in an embodiment of the present invention;

Fig. 2 is a schematic flow chart of a communication method described in an embodiment of the present invention;

Fig. 3 is a schematic flow chart of a communication method described in an embodiment of the present invention;

Fig. 4 is a schematic structural diagram of a data processing platform described in an embodiment of the present invention;

Fig. 5 is a schematic structural diagram of a data processing platform described in an embodiment of the present invention;

Fig. 6 is a schematic structural diagram of the data processing platform described in an embodiment of the present invention;

Fig. 7 is a schematic structural diagram of the data processing platform described in an embodiment of the present invention;

Fig. 8 is a schematic structural diagram of a communication system described in an embodiment of the present invention;

FIG. 9 is a schematic flow diagram of communicating between a first party and a second party in a communication system according to an embodiment of the present invention.

detailed description

In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are the Some, but not all, embodiments are invented. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

The specific implementation manners of the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. The following examples are used to illustrate the present invention, but are not intended to limit the scope of the present invention.

Embodiment one:

This embodiment provides a communication method. As shown in FIG. 1, the communication method sequentially includes:

Step S110: Receive the call request sent by the client, the call request includes an identification code, the identification code is at least one of pictures and text; the specific identification code can be a one-dimensional barcode, a two-dimensional barcode, a radio frequency Labels or any combination of pictures, texts or pictures and texts for logo making, such as a combination of pictures and texts composed of a one-dimensional barcode and a serial number corresponding to the one-dimensional barcode;

Step S120: Query the mapping relationship table including the identification code, the first party number and the second party number according to the identification code, and obtain the first party number and the second party number corresponding to the identification code; the identification code, the first party number The number and the second party number form a mapping relationship, and the identification code is used as a keyword of the mapping relationship table to inquire about the telephone numbers of both communication parties; the telephone number can be fixed-line communication signals, mobile communication signals, etc. identifier;

Step S130: Send the first party number and the second party number to the communication platform, so that the communication platform initiates calls to the first party number and the second party number respectively, so that the first party and the second party communicate. After receiving the numbers of both parties, the communication platform dials the numbers of both parties respectively, so that the first party and the second party of communication can communicate through video or voice.

With the communication method described in this embodiment, both parties in the communication do not know the number of the other party. Therefore, when the two parties need to communicate with each other in the traditional way, they must obtain the number of the other party in communication, and the calling party dials the communication number of the called party. This method reduces the risk of leakage of sensitive information such as phone numbers and improves the security of both parties in communication.

Embodiment two:

When the communication platform calls the first party and the second party, if the second party cannot be connected or the connection is successful but no one answers, in order to realize the communication between the first party and the second party or to inform the second party that someone has called it, Some improvements have been made in this embodiment, and the communication method described in this embodiment is specifically as follows:

Step S210: Receive the call request sent by the client, the call request includes an identification code, and the identification code is at least one of pictures and text;

Step S220: Query the mapping relationship table including the identification code, the first party number and the second party number according to the identification code, and obtain the first party number and the second party number corresponding to the identification code;

Step S230: Send the first party number and the second party number to the communication platform, so that the communication platform initiates calls to the first party number and the second party number respectively, so that the first party and the second party communicate.

Step S240: Receive the feedback information sent by the communication platform, and send a preset message to the communication platform after feedback that the communication between the first party and the second party is unsuccessful, so that the communication platform sends the second party the the preset message.

The preset message is the information that the first party needs to convey. For example, in the express delivery industry, if the first party is the delivery party, it can be sent to the second party by informing the second party of the pick-up location and delivery date. The second party can communicate with the first party through the identification code, thereby further improving the communication method, and in order to prevent the number of the party sending the message from being exposed, the information is pre-set in the number of the first party sending and the number of the second party number to the data processing platform or server of the communication platform, the data processing platform sends the preset message from the communication platform to the second party, so that the second party still does not know the number of the first party, thereby still ensuring the number security.

Embodiment three:

The communication method of this embodiment includes in sequence:

Step S310: generating the identification code according to a predetermined call task, so that the client can obtain the identification code and request a call;

Step S320: Receive the call request sent by the client, the call request includes an identification code, and the identification code is at least one of pictures and text;

Step S330: Query the mapping relationship table including the identification code, the first party number and the second party number according to the identification code, and obtain the first party number and the second party number corresponding to the identification code;

Step S340: Send the first party number and the second party number to the communication platform, so that the communication platform initiates calls to the first party number and the second party number respectively, so that the first party and the second party communicate.

The calling task is foreseeable, for example, in the express delivery service, the delivery party needs to call the receiver to notify it of receiving the goods; another example is the need to hide the call number for negotiation and other services. In those services that need to communicate with the other party but are unwilling to disclose their own communication numbers, the communication method described in this embodiment can be used for communication, so that the communication is realized while the communication number is hidden, and the security of the communication number is improved. safety.

Embodiment four:

The communication method of this embodiment includes the following steps:

receiving a call request sent by the client, the call request includes an identification code, and the identification code is at least one of pictures and text;

Querying the mapping relationship table including the identification code, the first party number and the second party number according to the identification code, and obtaining the first party number and the second party number corresponding to the identification code;

Sending the first party number and the second party number to a communication platform, so that the communication platform initiates calls to the first party number and the second party number respectively, so that the first party and the second party communicate.

In addition, the method described in this embodiment also includes:

Establishing and storing the mapping relationship table including the identification code, the first party number and the second party number;

The mapping relationship table is used for querying the first party number and the second party number when responding to the call request of the client. The establishment of the mapping relationship table may be at any time before the query.

In order to further improve information security, the communication method described in Embodiment 1 to Embodiment 4 can also authenticate the client sending the call request, and only make the first party communicate with the second party if it is an authorized client. If the client has no right, ignore its call request; the specific steps can be as follows:

When receiving the call request sent by the client, it also includes receiving the authentication information sent by the client;

determining whether the client is an authorized client according to the authentication information,

If it is the right client, query the mapping relationship table including the identification code, the first party number and the second party number according to the identification code, and obtain the first party number and the second party number corresponding to the identification code; sending the first party number and the second party number to the communication platform, so that the communication platform initiates a call to the first party number and the second party number respectively, so that the first party and the second party communicate;

If not the authorized client, then ignore the call request.

Through the authentication judgment, unnecessary communication between the first party and the second party caused by the unauthorized user after knowing the identification code can be effectively eliminated, thereby improving communication security again. Specifically, the authentication information may be the user name, user name and password assigned by the receiver. In addition, the security of the data can be further improved by encrypting the call request sent by the client; before extracting the identification code and/or authentication information in the call request, a decryption step is also required; the specific encrypted There are many methods, and private interface encryption can be selected, so that compared with the encryption methods that have been widely used, the security after encryption is higher.

Comprehensive Embodiment 1 to Embodiment 4, the communication method described in the present invention is different from the previous first party and the second party communicating directly by dialing the other party's number, but without knowing the other party's number, by identifying Code query, and the communication platform calls the first party and the second party separately, so as to hide the communication numbers of the two parties, thus preventing one party from disturbing the other party, especially the first party to the second party nuisance, such as merchant nuisance to customers in e-commerce.

Embodiment five:

Embodiment 5 provides a data processing platform, as shown in FIG. 4, the data processing platform described in this embodiment includes:

The receiving unit 410 is used to receive the call request sent by the client, the call request includes an identification code, the identification code is at least one of a picture and a text; the specific identification code is a two-dimensional code, a one-dimensional code Or an identification code composed of numbers or characters with an identification function;

The query unit 420 is used to query the mapping relationship table including the identification code, the first party number and the second party number according to the identification code, and obtain the first party number and the second party number corresponding to the identification code; Code, first party number and second party number are pre-stored or established;

A sending unit 430, configured to send the first party number and the second party number to a communication platform, so that the communication platform initiates a call to the first party number and the second party number respectively, so that the first party and the second party party communication.

The data processing platform may be a website or a service platform, such as a network server or a distributed network service platform, such as a website providing e-commerce.

The data processing platform described in this embodiment queries the first party number and the second number according to the identification code sent by the client, and sends them to the communication platform, and the communication platform initiates a call to the first party and the second party that need to communicate, Therefore, the first party and the second party establish a connection and communicate, so that the telephone numbers of the first party and the second party for communication are transparent to the counterparty of the communication. In e-commerce, the first party is usually the sender The shipper, the second party is the receiver, so the phone number is transparent to the shipper and the merchant who delivered the goods, as the second party, the receiver gave a negative comment on the transaction or delivery service At this time, neither the merchant nor the delivery party can directly dial the number of the receiver, thereby disturbing the buyer, thereby ensuring the order of the transaction, and thus protecting the sensitive information of the second party.

Embodiment six:

In order to achieve the purpose of notifying the first party that there is a call to the second party when there is no one to answer or it is inconvenient to answer or a signal failure occurs, this embodiment provides a structure of a data processing platform.

As shown in Figure 5, the data processing described in this embodiment includes the following structure:

The receiving unit 510 is configured to receive a call request sent by the client, the call request includes an identification code, and the identification code is at least one of a picture and a text;

A query unit 520, configured to query a mapping relationship table including an identification code, a first-party number, and a second-party number according to the identification code, and obtain the first-party number and the second-party number corresponding to the identification code;

A sending unit 530, configured to send the first party number and the second party number to a communication platform, so that the communication platform initiates a call to the first party number and the second party number respectively, so that the first party and the second party party communication;

The communication control unit 540; the communication control unit 540 is used to receive the feedback information sent by the communication platform, and when the communication between the first party and the second party is unsuccessful, control the sending unit 530 to send the preset information to the communication platform information, so that the communication platform sends the preset information to the second party. The feedback information sent by the communication platform may only send communication failure information when the communication between the first party and the second party fails, or it may be sent when the communication between the first party and the second party succeeds or fails. The platform judges whether the communication between the first party and the second party is successful according to the specific content of the feedback information. If the communication is successful, it responds well to the call request of the client. If the communication fails, in order to achieve the purpose of communication between the first party and the second party , the data processing platform sends its preset message to the second party. The content of the message can be the content that the first party needs to inform the first party, or it can be the data including the identification code, so that the second party can query the previous first party through the data processing platform according to the identification code. Party number to communicate. Therefore, through the setting of the communication control unit, the function of the data processing platform is enhanced, thereby improving the practicability of the data processing platform.

Embodiment seven:

The data processing platform described in this embodiment includes the following functional units:

The receiving unit is used to receive the call request sent by the client, the call request includes an identification code, and the identification code is at least one of a picture and a text; specifically, the identification code is a two-dimensional code, a one-dimensional code or An identification code composed of numbers or characters with an identification function;

The query unit is used to query the mapping relationship table including the identification code, the first party number and the second party number according to the identification code, and obtain the first party number and the second party number corresponding to the identification code; the identification code , the first party number and the second party number are pre-stored or established;

a sending unit, configured to send the first party number and the second party number to a communication platform, so that the communication platform initiates a call to the first party number and the second party number respectively, so that the first party and the second party communication;

An identification code generating unit, configured to generate the identification code according to a predetermined call task, so that the client can obtain the identification code and request a call.

Compared with the embodiments in the fifth embodiment and the sixth embodiment, this embodiment adds an identification code generating unit to generate an identification code according to a predetermined call task; instead of being generated by peripherals, it is then input into the data processing platform Therefore, the function of the data processing platform is enhanced, and the identification code can be generated by itself; thereby the intelligence of the data processing platform is improved.

Embodiment eight:

As shown in Figure 6, the data processing platform described in this embodiment includes:

The receiving unit 610 is configured to receive a call request sent by the client, the call request includes an identification code, and the identification code is at least one of pictures and text;

A query unit 620, configured to query a mapping relationship table including an identification code, a first-party number, and a second-party number according to the identification code, and obtain the first-party number and the second-party number corresponding to the identification code;

A sending unit 630, configured to send the first party number and the second party number to a communication platform, so that the communication platform initiates a call to the first party number and the second party number respectively, so that the first party and the second party party communication;

The communication control unit 640 is configured to receive feedback information sent by the communication platform, and when the communication between the first party and the second party is unsuccessful, the sending unit sends a preset message to the communication platform, so that the The communication platform sends the preset message to the second party.

The storage unit 650 is used to establish and store the mapping relationship table including the identification code, the first party number and the second party number; the mapping relationship table can be used by the query unit to query the first party number according to the identification code number and the second party number, and the identification code is used as the key word of the mapping relationship table, such as in the e-commerce industry or the express delivery industry, according to including the first party number and the second party number to assign an identification code, and Output to the courier, and the courier will print the identification code on the package of the goods or on the courier slip. Compared with the traditional printing of the consignee's number directly on the package of the goods or on the courier bill, the security of the consignee's phone number is improved, and nuisance calls such as advertising calls and telephone calls caused by phone number leakage are reduced. issues such as fraud.

In a specific implementation process, the data processing platform described in this embodiment may also include an authentication unit;

The receiving unit is configured to receive the authentication information sent by the client while receiving the call request sent by the client;

The authentication unit determines whether the client is an authorized client according to the authentication information,

If it is an authorized client, the query unit is used to query the mapping relationship table including the identification code, the first party number and the second party number according to the identification code, and obtain the first party number and the second party number corresponding to the identification code. The second party number; and the sending unit is used to send the first party number and the second party number to the communication platform, so that the communication platform initiates a call to the first party number and the second party number, so that the second party number Communications between one party and a second party;

If it is not the authorized client, the data processing platform ignores the call request. In order to further improve the security of the information, after the unauthorized client obtains the identification code illegally, the first party and the second party will make unnecessary Communication, so the authentication unit is added. Through the setting of the authentication unit, unnecessary communication between the first party and the second party caused by unauthorized clients or illegal clients can be effectively eliminated, thereby providing all The practicability of the data processing platform described above. The authentication information may be a single identifying character string including characters and/or numbers, or may be composed of multiple parts, such as a user name and a password. Whether it is an authorized client or an unauthorized client depends on whether the authentication information sent by the client has been registered on the data processing platform or assigned by the data processing platform or has corresponding information in the data processing platform. storage etc. to determine.

Embodiment seven:

The data processing platform described in this embodiment may be as shown in FIG. 7, including at least one processor 710 (for example: CPU), at least one network interface 720 or other communication interfaces, memory 730 and at least one communication bus 740, used To realize the connection and communication between these devices. The processor 710 is used to execute executable modules stored in the memory 730, such as computer programs. The memory 730 may include a high-speed random access memory (Random Access Memory, RAM), and may also include a non-volatile memory (non-volatile memory), such as at least one disk memory. The communication connection between the system gateway and at least one other network element is realized through at least one network interface 720 (which may be wired or wireless), and the Internet, wide area network, local network, metropolitan area network, etc. can be used.

In some implementations, the memory 730 stores programs that can be executed by the processor 710, and the programs include:

The processor 710 receives the call request sent by the client through the network interface 720 or other communication interfaces, the call request includes an identification code, and the identification code is at least one of a picture and a text; according to the identification code , querying the memory 730 via the communication bus 740 for a mapping relationship table including identification codes, first-party numbers and second-party numbers, and obtaining the first-party numbers and second-party numbers corresponding to the identification codes; by Sending the first party number and the second party number to a communication platform, so that the communication platform initiates calls to the first party number and the second party number respectively, so that the first party and the second party communicate. A specific implementation structure is provided in this embodiment, and the data processing platform of the present invention can be easily produced according to the above structure.

Embodiment eight:

As shown in FIG. 8 , this embodiment provides a communication system, and the communication system specifically includes a data processing platform 820, a client 810, a communication platform 830, a first-party communication terminal 840, and a second-party communication terminal 850;

The client 810 is used to send a call request, the call request includes an identification code, and the identification code is at least one of a picture and a text;

The data processing platform 820 is used to receive the call request sent by the client; query the mapping relationship table including the identification code, the first party number and the second party number according to the identification code, and obtain the first party number corresponding to the identification code. number and a second party number; sending said first party number and said second party number to a communication platform;

The communication platform 830 is configured to receive the first-party number and the second-party number, and initiate calls to the first-party number and the second-party number respectively, so that the first-party communication terminal 840 and the second-party communication terminal 850 communications.

The data processing platform 820 can be a specific structure such as a computer, a server, or a computer group that runs programs that complete corresponding functions; the client 810 can be a communication device that can send data, and can also be used in a specific implementation process. The first-party communication terminal 840 or the second-party communication terminal 850 is multiplexed. The communication platform 830 is also any structure that can realize communication between two communication terminals, such as a computer connected to the network; the number of the first-party communication terminal 840 and the second-party communication terminal 850 can be existing Various communications, such as fixed-line and mobile communications based on circuit switching, can also be IP communications based on networks.

In the communication system described in this embodiment, in order to enable the communication terminal 840 of the first party to communicate with the communication terminal 850 of the second party, the process shown in FIG. 9 can be used to realize:

Specifically include:

Step S810: The client 810 obtains the identification code; there are many ways to obtain the identification code, such as receiving peripheral input, manual input, and scanning from the package or document containing the identification code by scanning; for example, scanning One-dimensional code, two-dimensional code or read the radio frequency code by radio frequency identification technology. The composition form of the identification code can be text, graphics, a combination of text and graphics, and it only needs to meet the identification function; in the specific implementation process, if the client 810 pre-stores the identification code , the step of obtaining the identification code can be omitted;

Step S820: the client 810 sends a call request to the data processing platform 820; the call request includes the identification code;

Step S830: The data processing platform 820 receives the call request sent by the client 810, extracts the identification code from the call request, and uses the identification code among the pre-set identification code, the first party number and the second party number The first-party number and the second-party number that need to communicate are found in the mapping relationship table;

Step S840: the data processing platform 820 sends the query result - the first party number and the second party number to the communication platform 830;

Step S850: After receiving the first-party number and the second-party number, the communication platform 830 calls the first-party communication terminal 540 and the second-party communication terminal 850 respectively;

Step S860: the communication terminal 840 of the first party and the communication terminal 850 of the second party communicate, thereby realizing communication.

In addition, before receiving the call request from the client 810, the data processing platform 820 also includes generating an identification code according to a pre-known call task;

In a specific implementation process, the client may include the following structures:

a data extraction unit, configured to obtain the identification code;

The data sending unit is used to send a call request to the data processing platform, the call request includes the identification code; the identification code is at least one of a picture and a text.

The data extraction unit is used to obtain identification codes from the outside world, such as scanning one-dimensional barcodes, two-dimensional barcodes, radio frequency tags, etc. from the goods, so the specific structure can be a scanning unit, or an input device such as a touch input screen , a keyboard, and an input interface may also be used to connect with a peripheral device so as to obtain the identification code stored or extracted in the peripheral device. The specific structure can be equipped with smart phones, tablet computers and other devices that input information or scan functions;

The client may also include a communication unit, configured to receive a call request from the communication platform, and communicate with the second party as the first party; wherein the client is a communication terminal of the first party. If the client is a device including a communication unit, it can directly communicate as the first party; if the client is only a separate device including a data sending unit, other communication such as a mobile phone, a tablet or a fixed phone is required The device for the terminal to make a call does not include the communication unit. However, in this embodiment, it is preferably a communication terminal including a communication unit, such as a mobile phone or a tablet. These devices can also obtain the identification code from the device through keyboard, touch and scanning, so it can be considered that these devices integrate the data extraction unit and the data sending unit.

In specific applications such as e-commerce, in order to avoid nuisance to customers after customers give bad reviews, they hope to change to positive reviews or send advertising information to buyers irregularly or regularly, which will cause troubles to customers and affect purchases order. During the express delivery process, the recipient's number is printed or posted on the outer packaging of the goods, which can easily lead to leakage of the recipient's contact information and lead to telephone nuisance and fraud.

Therefore, during online transactions, as the third party that provides payment services or provides a transaction platform, as the data processing platform in the present invention, according to the order number, order quantity, and goods information of the transaction between the two parties, a third party is distributed for each order. The unique serial number or two-dimensional code is used as the identification code in the communication method described in this embodiment; at the same time, the customer's number is stored in the data processing platform and the customer's number is shielded from the merchant, and the merchant sends the goods by express mail. The company stores the courier's contact information in the data processing platform according to the identification code, thus establishing the identification code, first-party number, and second-party number; when the express is delivered to the destination, the courier needs to notify the customer to pick up the package, Through the client (the client can be an input device with the function of sending information), the courier finds the corresponding identification code from the package of the goods or the courier bill, and sends it to the transaction platform as a data processing platform, the transaction platform According to the identification code, the consignee number and the consignee number are found from the mapping relationship table, and then the communication platform connects the consignee and the consignor, so that the consignee and the consignor communicate and inform the consignee Pick up the goods at the agreed place.

With this method of transaction, the buyer's phone number is not disclosed to the merchant and the delivery party, so when the buyer gives a bad review, the merchant cannot ask the merchant to change the review by phone, which will affect the purchase order and disturb the buyer. During the mailing process, the buyer's phone number will not be leaked due to the buyer's number printed on the courier slip or the outer packaging of the goods, resulting in phone fraud and other security issues, so it has information security.

Those of ordinary skill in the art will understand that various aspects of the present invention, or possible implementations of various aspects, may be embodied as systems, methods or computer program products. Accordingly, aspects of the present invention, or possible implementations of various aspects, may take the form of an entirely hardware embodiment, an entirely software embodiment (including firmware, resident software, etc.), or an embodiment combining software and hardware aspects, described in These are collectively referred to herein as "circuits," "modules," or "systems." In addition, aspects of the present invention, or possible implementations of various aspects, may take the form of computer program products, and computer program products refer to computer-readable program codes stored in computer-readable media.

The computer readable medium may be a computer readable signal medium or a computer readable storage medium. Computer-readable storage media include, but are not limited to, electronic, magnetic, optical, electromagnetic, infrared, or semiconductor systems, devices, or devices, or any suitable combination of the foregoing, such as random access memory (RAM), read-only memory (ROM), Erase Programmable Read-Only Memory (EPROM or Flash), Fiber Optic, Portable Read-Only Memory (CD-ROM).

The processor in the computer reads the computer-readable program code stored in the computer-readable medium, so that the processor can execute the functional actions specified in each step in the flow chart, or a combination of steps; A device that performs functional actions specified in each block or a combination of blocks.

The computer readable program code may execute entirely on the user's computer, partly on the user's computer, as a separate software package, partly on the user's computer and partly on a remote computer, or entirely on the remote computer or server . It should also be noted that, in some alternative implementations, the functions noted at the steps in the flowcharts or blocks in the block diagrams may occur out of the order noted in the figures. For example, two steps, or two blocks shown in succession, may in fact be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved.

Obviously, those skilled in the art can make various changes and modifications to the present invention without departing from the spirit and scope of the present invention. Thus, if these modifications and variations of the present invention fall within the scope of the claims of the present invention and equivalent technologies thereof, the present invention also intends to include these modifications and variations.

Claims (20)

1. A communication method, characterized in that, comprising: The first terminal scans the two-dimensional code including the first identification code to obtain the first identification code, and the first terminal is associated with the first communication number; The first terminal sends a communication connection request to the processing platform according to the first identification code, the communication connection request includes the first identification code, and the first identification code is associated with a second communication number; The processing platform acquires a second communication number associated with the first identification code, and initiates a call to the first communication number and the second communication number respectively through the processing platform. 2. The communication method according to claim 1, wherein the communication connection request further includes a second identification code, the second identification code is used to associate the first communication number, and the processing platform passes the obtain the first communication number through the second identification code. 3. The communication method according to claim 1 or 2, wherein the first identification code includes numbers, or the second identification code includes numbers. 4. The communication method according to any one of claims 1-3, wherein the first identification code includes text or pictures; or, the second identification code includes text or pictures. 5. The communication method according to any one of claims 1-4, characterized in that, after the step initiates a call to the first communication number and the second communication number respectively through the processing platform, it further includes: Establishing call connections with the first communication number and the second communication number respectively, so that the first communication number and the second communication number realize communication. 6. The communication method according to any one of claims 1-4, wherein the step of initiating calls to the first communication number and the second communication number through the processing platform specifically includes: through the processing platform The platform sends information to the first communication number and the second communication number respectively. 7. The communication method according to any one of claims 1-6, characterized in that the method further comprises: the processing platform sends a reminder message to the second terminal, and the reminder message includes associating the first terminal The second identification code of . 8. A communication method, characterized in that, comprising: The data processing platform receives the communication connection request sent by the first terminal, the communication connection request includes the first identification code, and the first identification code is associated with the second communication number; Acquiring the first identification code through the two-dimensional code, and sending a communication connection request to the data processing platform through the first identification code; The data processing platform obtains the second communication number associated with the first identification code and the first communication signal associated with the first terminal, and initiates a communication to the first communication number and the second communication number respectively. call. 9. The communication method according to claim 8, wherein the communication connection request further includes a second identification code, the second identification code is used to associate the first communication number, and the processing platform passes the obtain the first communication number through the second identification code. 10. The communication method according to claim 8 or 9, further comprising: respectively establishing call connections with the first communication number and the second communication number, so that the first communication The communication between the number and the second communication number is realized. 11. The communication method according to any one of claims 8-10, further comprising: sending a reminder message to the second terminal, the reminder message including the Second identification code. 12. The communication method according to any one of claims 8-10, further comprising: the processing platform sending information to the first communication number and the second communication number respectively. 13. A data processing platform, characterized in that it includes: a memory, a communication interface, and a processor, the memory, the communication interface and the processor are connected through a bus, wherein, The communication interface is used to interact with the terminal; the memory is used to store computer program instructions; The processor is configured to execute computer program instructions on the memory, so that the data processing platform performs the following steps: Receive a communication connection request sent by the first terminal, the communication connection request includes the first identification code, and the first identification code is associated with the second communication number; the first terminal scans the two-dimensional code including the first identification code Obtain the first identification code, and send a communication connection request to the data processing platform through the first identification code; Obtaining a second communication number associated with the first identification code, initiating calls to the first communication number and the second communication number respectively, and the first communication signal is associated with the first terminal. 14. The data processing platform according to claim 13, further comprising: the processor is further configured to execute computer program instructions, so that the data processing platform performs the following steps: respectively establishing the The call connection between the communication number and the second communication number enables the communication between the first communication number and the second communication number. 15. The data processing platform according to claim 13 or 14, characterized in that said respectively initiating calls to said first communication number and said second communication number specifically comprises: respectively calling said first communication number and said second communication number The second communication number sends information. 16. The data processing platform according to any one of claims 13-15, further comprising: the processor is further configured to execute computer program instructions, so that the data processing platform performs the following steps: The second terminal sends a reminder message, where the reminder message includes the second identification code associated with the first terminal. 17. The data processing platform according to any one of claims 13-16, wherein the communication connection request further includes a second identification code, the second identification code is used to associate the first communication number, so The processing platform obtains the first communication number through the second identification code. 18. The data processing platform according to any one of claims 13-17, wherein the first identification code includes numbers, or the second identification code includes numbers. 19. A computer program product, characterized in that, when the computer program product is run on an electronic device, the electronic device is made to execute the method according to any one of claims 8-12. 20. A computer-readable storage medium, comprising computer program instructions, characterized in that, when the computer program instructions are run on an electronic device, the electronic device is made to perform the operation described in any one of claims 8-12. Methods.