CN107040906B - Emergency call processing method, device, terminal and storage medium - Google Patents

Abstract

The present application provides an emergency call processing method, device and terminal. First, it is judged whether the number corresponding to the voice service currently performed by the terminal is a preset number, and if so, then the first SIM card identifier for executing the voice service is determined, and then the voice After the service ends, within a preset time period, the other SIM cards except the first SIM card in the terminal are deactivated. In this way, it is realized that in the preset time period after the terminal communicates with the preset number, the other SIM cards will not perform the voice service, thereby avoiding the failure of the first SIM card due to other SIM cards performing the voice service. Responding to emergency callbacks in a timely manner improves the success rate and reliability of voice services with preset numbers, improves the success of timely assistance for users in emergency situations, and improves user experience.

Description

Emergency call processing method, device, terminal and storage medium

technical field

The present application relates to the field of communication technologies, and in particular, to an emergency call processing method, device, terminal and storage medium.

Background technique

The emergency call is a special phone set up to deal with emergencies. In some special circumstances, the caller can seek help by dialing the emergency call. Usually, when a user initiates an emergency call and the emergency call is abnormally disconnected, the call station may need to contact the caller again by means of an emergency call back.

However, most of the current communication terminals support multiple subscriber identification cards (SubscriberIdentification Module, SIM for short), but when in use, the multiple SIM cards are on standby at the same time, but only one card can be in a call state. As a result, after one SIM card in the multi-card terminal makes an emergency call and hangs up, if other SIM cards connect a voice call during the emergency call back period, the emergency call back will fail.

SUMMARY OF THE INVENTION

The present invention aims to solve one of the technical problems in the related art at least to a certain extent.

Therefore, an object of the present invention is to propose an emergency call processing method, which realizes that other SIM cards will not perform voice services within a preset time period after the terminal communicates with a preset number, thereby avoiding the need for The first SIM card cannot respond to the emergency call back in time because other SIM cards perform voice services, which improves the success rate and reliability of the voice service between the preset number and the user, and improves the success of timely assistance for users in emergency situations. Improved user experience.

The second object of the present invention is to provide an emergency call processing device.

The third object of the present invention is to provide a terminal.

A fourth object of the present invention is to provide a computer-readable storage medium.

In order to achieve the above object, a first aspect of the present invention provides an emergency call processing method, which is applied to a terminal including N user identification cards, where N is a positive integer greater than 1;

The method includes:

Determine whether the number corresponding to the voice service currently performed by the terminal is a preset number;

If yes, then determine the first user identity card identification that executes the voice service;

After the voice service ends, within a preset time period, deactivate other user identification cards in the terminal except the first user identification card.

In the emergency call processing method provided by the embodiment of the present application, it is first determined whether the number corresponding to the voice service currently being performed by the terminal is a preset number, and if so, the first SIM card identifier for executing the voice service is determined, and then after the voice service ends , within a preset time period, deactivate other SIM cards in the terminal except the first SIM card. In this way, it is realized that in the preset time period after the terminal communicates with the preset number, the other SIM cards will not perform the voice service, thereby preventing the first SIM card from being unable to perform the voice service due to the other SIM cards performing the voice service. Responding to emergency callbacks in time improves the success rate and reliability of voice services with preset numbers, improves the success of timely assistance for users in emergency situations, and improves user experience.

In order to achieve the above object, a first aspect of the present invention provides an emergency call processing device, which is applied to a terminal including N user identification cards, where N is a positive integer greater than 1;

The device includes:

a first judging module, configured to judge whether the number corresponding to the voice service currently performed by the terminal is a preset number;

a first determining module, configured to determine, when determining that the number corresponding to the voice service currently being performed by the terminal is a preset number, the identifier of the first user identification card for executing the voice service;

The processing module is configured to deactivate other user identification cards in the terminal except the first user identification card within a preset time period after the voice service ends.

The emergency call processing apparatus provided by the embodiment of the present application firstly determines whether the number corresponding to the voice service currently performed by the terminal is a preset number, and if so, determines the first SIM card identifier for performing the voice service, and then after the voice service ends , within a preset time period, deactivate other SIM cards in the terminal except the first SIM card. In this way, it is realized that in the preset time period after the terminal communicates with the preset number, the other SIM cards will not perform the voice service, thereby preventing the first SIM card from being unable to perform the voice service due to the other SIM cards performing the voice service. Responding to emergency callbacks in time improves the success rate and reliability of voice services with preset numbers, improves the success of timely assistance for users in emergency situations, and improves user experience.

In addition, an embodiment of the present invention also provides a terminal, including: N user identification cards, where N is a positive integer greater than 1, and one or more of the following components: a casing, a processor, a memory, a power supply circuit, and a communication component; wherein, the processor, memory, power supply circuit and communication component are arranged in the housing; the power supply circuit is used to supply power to each circuit or device of the terminal; the memory is used to store the Execute program code; the processor runs a program corresponding to the executable program code by reading the executable program code stored in the memory, so as to perform the following steps:

Determine whether the number corresponding to the voice service currently performed by the terminal is a preset number;

If yes, then determine the first user identity card identification that executes the voice service;

After the voice service ends, within a preset time period, deactivate other user identification cards in the terminal except the first user identification card.

In the terminal provided in this embodiment of the present application, first determine whether the number corresponding to the voice service currently being performed by the terminal is a preset number, and if so, then determine the identifier of the first SIM card for executing the voice service, and then, after the voice service ends, in the pre-set number. Within the set time period, deactivate other SIM cards in the terminal except the first SIM card. In this way, it is realized that in the preset time period after the terminal communicates with the preset number, the other SIM cards will not perform the voice service, thereby preventing the first SIM card from being unable to perform the voice service due to the other SIM cards performing the voice service. Responding to emergency callbacks in time improves the success rate and reliability of voice services with preset numbers, improves the success of timely assistance for users in emergency situations, and improves user experience.

In addition, the present application also provides a computer-readable storage medium, where one or more programs are stored in the computer-readable storage medium, and when the one or more programs are executed by a device, the device is made to execute the above-mentioned The emergency call handling method described above.

Description of drawings

The above and/or additional aspects and advantages of the present invention will become apparent and readily understood from the following description of embodiments taken in conjunction with the accompanying drawings, wherein:

FIG. 1 is a schematic flowchart of an emergency call processing method according to an embodiment of the present application;

Fig. 2 is the structural representation of SIM card;

3 is a schematic flowchart of an emergency call processing method according to another embodiment of the present application;

FIG. 4 is a schematic structural diagram of an emergency call processing apparatus according to an embodiment of the present application;

5 is a schematic structural diagram of an emergency call processing apparatus according to another embodiment of the present application;

FIG. 6 is a schematic structural diagram of a terminal according to an embodiment of the present application.

Detailed ways

The following describes in detail the embodiments of the present invention, examples of which are illustrated in the accompanying drawings, wherein the same or similar reference numerals refer to the same or similar elements or elements having the same or similar functions throughout. The embodiments described below with reference to the accompanying drawings are exemplary, and are intended to explain the present invention and should not be construed as limiting the present invention.

The emergency call is a special call set to deal with some special emergencies, such as robbery, robbery, fire, etc. In case of emergency, users can dial the corresponding emergency call for help or rescue. Usually, when a rescuer makes an emergency call, there may be an abnormal disconnection. At this time, the rescue station can contact the rescuer again by means of an emergency call back to determine the state, location and other information of the rescuer. And then to rescue the rescuers. Therefore, the success rate of emergency call back is very important for the rescuer.

The embodiments of the present application are mainly aimed at the prior art. For a multi-card terminal, when the distress station initiates an emergency call back to the communication terminal, if other SIM cards in the terminal are conducting voice services, the emergency call back cannot be responded to in time. , which leads to the failure of emergency call back, and proposes an emergency call processing method. When the number corresponding to the ongoing voice service of the terminal is the emergency call number, the first SIM card currently making the emergency call is recorded, and then when the voice service ends Then, the other SIM cards except the first SIM card in the terminal are controlled to be in a deactivated state within a certain period of time, so that when the distress station makes an emergency call back to the terminal, since only the first SIM card in the terminal is activated state, so that the emergency call back can be responded to in time, and the success rate of the emergency call back is improved.

The emergency call processing method, apparatus, terminal, and computer-readable storage medium provided according to the embodiments of the present invention are described below with reference to the accompanying drawings.

FIG. 1 is a schematic flowchart of an emergency call processing method according to an embodiment of the present application.

It should be noted that the emergency call processing method provided by the present application can be applied to a terminal including N user identification cards, where N is a positive integer greater than 1. Specifically, as shown in FIG. 1 , the emergency call processing method includes:

Step 101: Determine whether the number corresponding to the voice service currently performed by the terminal is a preset number.

Specifically, the emergency call processing method provided by the embodiment of the present application is executed by the emergency call processing device provided by the embodiment of the present application, and the device may be configured in a communication terminal, hereinafter referred to as a terminal, so that according to the number for performing voice services with the terminal, The use state of the SIM card in the terminal is controlled, so as to avoid that the emergency call back initiated to the terminal cannot be responded in time, and improve the success rate of the emergency call back.

The preset number may refer to a number including an emergency call number that has urgent requirements on the success rate of calls and response time.

Specifically, the preset number can be determined in various ways. For example: before the terminal leaves the factory, it is preset in the terminal by the terminal manufacturer in advance; or, when the terminal registers with the Radio Access Technology (RAT) network, it is delivered to the terminal by the network side; Configuration and so on need to be performed, which is not limited in this embodiment.

In addition, the voice service currently performed by the terminal may refer to the voice service newly initiated by the terminal, or may be the voice service that the terminal is in a call state. This embodiment does not limit this.

Specifically, the emergency call processing apparatus can obtain the number corresponding to the voice service currently performed by the terminal in the following multiple ways:

method one:

According to the air interface through the monitoring terminal, determine the number corresponding to the current voice service.

Specifically, when the terminal actively initiates a call, the terminal will send a call origination message to the network side through the air interface; or, when the terminal is called, the network side will also send a paging message to the terminal through the air interface. The call origination message or the paging message will include information such as the number related to the call. Therefore, the emergency call processing device can monitor the air interface of the terminal to intercept the origination message or paging message through the air interface, and then determine The number corresponding to the current voice service.

Method 2

According to the input operation of the user using the terminal, the number corresponding to the currently running voice service is determined.

Specifically, if the current voice service is actively initiated by the terminal, the user needs to input a call number through a keyboard or a touch screen of the terminal, and then initiate a call. Therefore, when the user turns on the voice service function in the terminal, the emergency call processing apparatus can determine the number corresponding to the currently running voice service according to the user's input.

Step 102: If yes, determine the identity of the first Subscriber Identity Module (SIM for short) that executes the voice service.

The identifier of the first SIM card may be the integrated circuit card identity (IntegrateCircuit card identity, ICCID for short) of the first SIM card, or the International Mobile Subscriber Identification Number (IMSI for short), or the integrated service number. A network identification code (MobileSubscriber International ISDN/PSTN number, MSISDN for short), etc., which is not limited in this embodiment.

During specific implementation, the emergency call processing apparatus may determine the identifier of the first SIM card that is currently executing the voice service of the terminal in various ways.

For example, by monitoring the air interface of the terminal, the identifier of the first SIM card currently executing the voice service is determined.

Specifically, it can be seen from the above analysis that when the terminal sends a call origination message to the network side through the air interface, or when the terminal is called, the paging message sent by the network side to the terminal through the air interface will include the call-related number. Therefore, the emergency call processing device can monitor the air interface of the terminal to intercept the call origination message or paging message through the air interface, and then determine the identity of the first SIM card that executes the current voice service.

Or, according to the input operation of the user who uses the terminal, the identifier of the first SIM card that executes the current voice service is determined.

Specifically, if the current voice service is actively initiated by the terminal, the user needs to select the first SIM card through the keyboard or touch screen of the terminal, and initiate a call. Therefore, the emergency call processing apparatus can determine the first SIM card identifier selected by the user according to the user's input when the user turns on the voice service function in the terminal.

Step 103: After the voice service ends, within a preset time period, deactivate other user identification cards in the terminal except the first user identification card.

Wherein, deactivating other SIM cards refers to making other SIM cards unavailable.

Specifically, after determining the identity of the first SIM card that executes the current voice service in the terminal, in order to ensure that after the current voice service ends, the preset number can quickly establish a voice service with the terminal, or the terminal can send the voice service to the terminal again. The preset number initiates a voice service. In this embodiment of the present application, after the voice service ends, the other SIM cards in the terminal except the first SIM card can be controlled to be in a deactivated state within a preset time period, thereby avoiding During the emergency call back, the first SIM card cannot respond to the emergency call back in time because other SIMs in the terminal are performing voice services, which improves the success rate of the emergency call back and provides a guarantee for the user's safety in an emergency state. .

The length of the preset time period may be set as required. For example, it can be set to 2 minutes (min), 4 minutes or 5 minutes, etc. In a preferred implementation manner, the length of the preset time period may also be set according to the number corresponding to the current voice service. For example, if the number corresponding to the voice service is: 120, the preset time period can be set to at least 5 minutes; if the number corresponding to the voice service is: 110, the preset time period can be set to 4 minutes and so on. This embodiment does not limit this.

Specifically, the emergency call processing apparatus can start a timer or a counter after the voice service ends to time the duration of the preset time period, and when the timer or technical device's timing time reaches the preset time period, reactivate the other SIM card.

It can be understood that, in this embodiment of the present application, after the timing time of the timer or the counter reaches the preset time period, the timer or the counter can be reset directly, so that the next time the terminal and the preset number perform voice services, Re-count or time the preset time period.

During specific implementation, in this embodiment of the present application, the foregoing step 103 may be implemented in the following manner:

method one

Cut off the power supply of the other user identification cards.

Specifically, the structure of the SIM card is shown in FIG. 2 . Usually includes: data port I/O, clock CLK, reset RST, ground terminal GND, power supply Vcc, etc. When the SIM card is working, it must be powered by a power supply. Therefore, in the present application, other SIM cards except the first SIM card can be deactivated by cutting off the power supply of other SIM cards.

Method 2

Set the usage status of the other user identification cards to be invalid.

way three

Discard the acquired services of the other user identification cards.

Specifically, it can be seen from the above analysis that the SIM card also includes a data port, a reset port, etc. Therefore, in the embodiment of the present application, the SIM card can also be made invalid by controlling the other ports to be invalid, for example, by controlling the reset port. , or, the received services of other SIM cards are not transmitted to the SIM card through the data port, but are directly discarded, so that the other SIM cards are invalid or do not process services within a preset period of time, thereby improving the successful reception of the first SIM card. The success rate of emergency callbacks.

In the emergency call processing method provided by the embodiment of the present application, it is first determined whether the number corresponding to the voice service currently being performed by the terminal is a preset number, and if so, the first SIM card identifier for executing the voice service is determined, and then after the voice service ends , within a preset time period, deactivate other SIM cards in the terminal except the first SIM card. In this way, it is realized that in the preset time period after the terminal communicates with the preset number, the other SIM cards will not perform the voice service, thereby preventing the first SIM card from being unable to perform the voice service due to the other SIM cards performing the voice service. Responding to emergency callbacks in time improves the success rate and reliability of voice services with preset numbers, improves the success of timely assistance for users in emergency situations, and improves user experience.

It can be seen from the above analysis that the emergency call processing apparatus, when determining that the number corresponding to the voice service currently being performed by the terminal is the preset number, can control the other SIMs in the terminal except the first SIM card to be on the go during the preset time period. Activated state to improve the success rate when the terminal and the preset number perform the voice service again. In a possible implementation form, the user has completed the emergency call for help through the current voice service, such as reporting all information to the rescue station, then it may not be necessary to deactivate other SIM cards in the terminal at this time. The following With reference to FIG. 3 , the emergency call processing method provided by the present application under the above circumstances will be described in detail.

FIG. 3 is a schematic flowchart of an emergency call processing method according to another embodiment of the present application.

As shown in Figure 3, the emergency call processing method includes:

Step 301: Determine whether the number corresponding to the voice service currently being performed by the terminal is a preset number, if so, go to Step 303; otherwise, go to Step 302.

Step 302, end.

Step 303 , by monitoring the air interface of the terminal, determine the identity of the first SIM card currently executing the voice service.

Step 304, after the voice service ends, deactivate other user identification cards in the terminal except the first user identification card.

Step 305: Send a prompt message to the user to which the terminal belongs, asking whether the user is allowed to deactivate other user identification cards in the terminal within a preset time period.

Among them, the prompt message can be sent to the user in various ways, such as displaying the prompt message on the display screen of the terminal in the form of a pop-up window; or displaying the prompt message in the notification bar of the terminal in the form of notification, etc. This embodiment This is not limited.

Further, the form and content of the prompt message can be set as required, and in order to improve the flexibility of terminal use, the prompt message can also be set such as "confirm", "cancel", "√", "X", etc. A button in the form of a button, so that the user can close the prompt message or refuse to deactivate other SIM cards except the first SIM card in the terminal as required.

In step 306, it is judged whether a confirmation message returned by the user is received, if yes, step 307 is performed, otherwise, step 308 is performed.

Step 307, within a preset time period, deactivate other user identification cards in the terminal.

Step 308, activate other SIM cards in the terminal.

It should be noted that, in order to prevent the terminal from ending the current voice service, the first SIM card cannot respond to the emergency call back in time due to other SIM cards performing voice services. Activate other SIM cards except the first SIM card in the terminal, and then send a prompt message to the user, and then determine whether it is necessary to replace the other SIM cards except the first SIM card within a preset time period according to the prompt message of the user. go activate.

That is to say, if the user returns a rejection message, the emergency call processing apparatus needs to restore the other SIM cards except the first SIM card to be in an active state. Therefore, in this embodiment of the present application, before the above step 304, the configuration information of other SIM cards in the terminal except the first SIM card may also be saved, and then after the preset time period ends, or it is confirmed that the user does not need to When the other SIM card is deactivated, the other SIM card can be reactivated according to the saved configuration information of the other SIM card.

Further, for a multi-card multi-standby terminal, after deactivating other SIM cards except the first SIM card, the terminal may change the wireless access mode of the first SIM card, so that the first SIM card can be used. Realize the radio access mode (radio interface technologies, RIT for short) that other SIM cards have.

For example, if the RIT mode supported by the first SIM card during normal use is 2G or 3G network, and the second SIM card supports 4G network, then when the second SIM card is deactivated, the terminal will change the SIM card by changing the SIM card. The connection method between the slot and the antenna feed point enables the first SIM card to realize 4G network communication.

However, when the first SIM card switches the wireless access mode, it cannot respond to the emergency call back in time. Therefore, after the above step 304, the embodiment of the present application further includes:

Step 309, within the preset time period, control the first subscriber identity card to remain in the current wireless access mode.

It should be noted that, because the SIM card usually performs voice services under the 2G or 3G network, the current wireless access mode of the first SIM card in the embodiment of the present application is usually the 2G or 3G mode.

Among them, in the embodiment of the present application, the emergency call processing apparatus can determine the current wireless access mode of the first SIM card in various ways, such as determining the current RIT of the terminal according to the service status information sent by the baseband processor in the terminal model.

In addition, in a possible implementation form of the present application, if the terminal receives an emergency call back initiated by the preset number within a preset time period, then after the emergency call back ends, Reactivate the other SIM card. That is, the method also includes:

Determine whether the terminal has received the preset number to send an emergency callback request;

If so, activate the other user identification cards after the emergency callback ends.

Specifically, the emergency call processing apparatus can determine whether an emergency call back initiated from the number is received by monitoring the paging message received by the air interface of the terminal. And after it is determined that the emergency call back ends, that is, when it is determined that the terminal has released the occupied radio frequency resources, other SIM cards are reactivated. Thus, the flexibility of using each SIM card in the terminal is further improved, and the user experience is improved.

The emergency call processing method provided by this embodiment firstly determines whether the number corresponding to the voice service currently being performed by the terminal is a preset number, and if so, determines the first SIM card identifier for the current voice service in the terminal, and then determines whether the current voice service is currently performed. After the end of the voice service, within a preset time period, deactivate other SIM cards in the terminal except the first SIM card, and send a prompt message to the user. After receiving the confirmation message returned by the user, control other SIM cards. The card is in deactivated state, otherwise reactivate other SIM cards. In this way, it is realized that in the preset time period after the terminal communicates with the preset number, the other SIM cards will not perform the voice service, thereby preventing the first SIM card from being unable to perform the voice service due to the other SIM cards performing the voice service. Responding to emergency callbacks in time improves the success rate and reliability of voice services with preset numbers, improves the success of timely assistance for users in emergency situations, and improves user experience. And the state of other SIM cards of the terminal can be controlled according to the user's choice, which improves the user experience.

In order to realize the above embodiments, the present application also proposes an emergency call management device.

FIG. 4 is a schematic structural diagram of an apparatus for processing an emergency call according to an embodiment of the present application.

Specifically, the emergency call processing apparatus is applied to a terminal including N user identification cards, where N is a positive integer greater than 1.

As shown in Figure 4, the emergency call processing device includes:

The first judgment module 41 is used for judging whether the number corresponding to the voice service currently performed by the terminal is a preset number;

The first determining module 42 is configured to, when determining that the number corresponding to the voice service currently performed by the terminal is a preset number, determine the identifier of the first user identification card for executing the voice service;

The processing module 43 is configured to deactivate other user identification cards in the terminal except the first user identification card within a preset time period after the voice service ends.

Specifically, the emergency call processing apparatus provided in this embodiment can be configured in a terminal, so that when it is determined that the terminal performs a voice service with a preset number, other SIM cards other than the first SIM card in the terminal are deactivated to improve the performance of the terminal. The success rate when the terminal and the preset number perform the voice service again within the preset time period.

In a possible implementation form of the present application, the processing module 43 is specifically used for:

cut off the power supply of said other user identification cards;

Or, setting the usage status of the other user identification cards to be invalid;

Or, discarding the acquired services of the other user identification cards.

Further, the above-mentioned processing module 43 is also used for:

During the preset time period, the first subscriber identity card is controlled to remain in the current wireless access mode.

It should be noted that, for the specific functions of the modules in the emergency call processing apparatus provided in this embodiment, and the emergency call processing flow, reference may be made to the detailed description of the emergency call processing method provided in the first embodiment, and will not be repeated here.

The emergency call processing apparatus provided by the embodiment of the present application firstly determines whether the number corresponding to the voice service currently performed by the terminal is a preset number, and if so, determines the first SIM card identifier for performing the voice service, and then after the voice service ends , within a preset time period, deactivate other SIM cards in the terminal except the first SIM card. In this way, it is realized that in the preset time period after the terminal communicates with the preset number, the other SIM cards will not perform the voice service, thereby preventing the first SIM card from being unable to perform the voice service due to the other SIM cards performing the voice service. Responding to emergency callbacks in time improves the success rate and reliability of voice services with preset numbers, improves the success of timely assistance for users in emergency situations, and improves user experience.

FIG. 5 is a schematic structural diagram of an emergency call processing apparatus according to another embodiment of the present application.

As shown in FIG. 5, on the basis shown in the above-mentioned FIG. 4, the emergency call processing device further includes:

The second judgment module 51 is used for judging whether the terminal has received the emergency callback request sent by the number;

The activation module 52 is configured to activate the other user identification cards after it is determined that the emergency call back request sent by the number has been received, after the emergency call back ends.

Further, in order to provide flexibility for controlling the SIM card in the terminal, the device may also include:

The sending module 53 is configured to send a prompt message to the user to which the terminal belongs, asking whether the user is allowed to deactivate other user identification cards in the terminal within a preset time period;

Correspondingly, the processing module 43 is further configured to deactivate other user identification cards in the terminal if the confirmation message returned by the user is received.

Further, before judging whether the number corresponding to the voice service currently performed by the terminal is a preset number, the emergency call processing device also needs to determine the number corresponding to the currently performed voice service, that is, the emergency call processing device also includes: :

The second determination module 54 is used for:

Determine the number corresponding to the currently running voice service by monitoring the air interface of the terminal; or,

It is used for determining the number corresponding to the currently running voice service according to the input operation of the user using the terminal.

It should be noted that, for the specific functions of each module in the emergency call processing apparatus provided in this embodiment, and the emergency call processing flow, reference may be made to the detailed description of the emergency call processing method provided in the second embodiment, and will not be repeated here.

The emergency call processing method provided by this embodiment firstly determines whether the number corresponding to the voice service currently being performed by the terminal is a preset number, and if so, determines the first SIM card identifier for the current voice service in the terminal, and then determines whether the current voice service is currently performed. After the end of the voice service, within a preset time period, deactivate other SIM cards in the terminal except the first SIM card, and send a prompt message to the user. After receiving the confirmation message returned by the user, control other SIM cards. The card is in deactivated state, otherwise reactivate other SIM cards. In this way, it is realized that in the preset time period after the terminal communicates with the preset number, the other SIM cards will not perform the voice service, thereby preventing the first SIM card from being unable to perform the voice service due to the other SIM cards performing the voice service. Responding to emergency callbacks in time improves the success rate and reliability of voice services with preset numbers, improves the success of timely assistance for users in emergency situations, and improves user experience. And the state of other SIM cards of the terminal can be controlled according to the user's choice, which improves the user experience.

FIG. 6 is a schematic structural diagram of a terminal according to an embodiment of the present application.

As shown in FIG. 6, the terminal 60 includes: N user identification cards 61, where N is a positive integer greater than 1, and one or more of the following components: a casing 62, a processor 63, a memory 64, and a power supply circuit 65, and a communication component 66; wherein, the processor 63, the memory 64, the power supply circuit 65 and the communication component 66 are arranged in the housing 62; the power supply circuit 65 is used for each circuit or device of the terminal 60 Power supply; the memory 64 is used for storing executable program codes; the processor 63 runs a program corresponding to the executable program codes by reading the executable program codes stored in the memory 64 for executing The following steps:

Determine whether the number corresponding to the voice service currently performed by the terminal is a preset number;

If yes, then determine the first user identity card identification that executes the voice service;

After the voice service ends, within a preset time period, deactivate other user identification cards in the terminal except the first user identification card.

It should be noted that, the foregoing description of the embodiment of the emergency call processing method is also applicable to the terminal of the embodiment of the present invention, and the implementation principle thereof is similar, and details are not repeated here.

In the terminal provided in this embodiment of the present application, first determine whether the number corresponding to the voice service currently being performed by the terminal is a preset number, and if so, then determine the identifier of the first SIM card for executing the voice service, and then, after the voice service ends, in the pre-set number. Within the set time period, deactivate other SIM cards in the terminal except the first SIM card. In this way, it is realized that in the preset time period after the terminal communicates with the preset number, the other SIM cards will not perform the voice service, thereby preventing the first SIM card from being unable to perform the voice service due to the other SIM cards performing the voice service. Responding to emergency callbacks in time improves the success rate and reliability of voice services with preset numbers, improves the success of timely assistance for users in emergency situations, and improves user experience.

Further, an embodiment of the present application further provides a computer-readable storage medium, where the computer-readable storage medium stores one or more programs, and when the one or more programs are executed by a device, the device makes the device The emergency call processing method described in any of the above embodiments is executed.

Wherein, the computer-readable storage medium may adopt any combination of one or more computer-readable media. The computer-readable medium may be a computer-readable signal medium or a computer-readable storage medium. The computer readable storage medium can be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus or device, or a combination of any of the above. More specific examples (a non-exhaustive list) of computer readable storage media include: electrical connections having one or more wires, portable computer disks, hard disks, random access memory (RAM), read only memory (ROM), Erasable Programmable Read Only Memory (EPROM or Flash), fiber optics, portable compact disk read only memory (CD-ROM), optical storage devices, magnetic storage devices, or any suitable combination of the foregoing. In this document, a computer-readable storage medium can be any tangible medium that contains or stores a program that can be used by or in conjunction with an instruction execution system, apparatus, or device.

A computer-readable signal medium may include a propagated data signal in baseband or as part of a carrier wave, with computer-readable program code embodied thereon. Such propagated data signals may take a variety of forms including, but not limited to, electromagnetic signals, optical signals, or any suitable combination of the foregoing. A computer-readable signal medium can also be any computer-readable medium other than a computer-readable storage medium that can transmit, propagate, or transport the program for use by or in connection with the instruction execution system, apparatus, or device .

Program code embodied on a computer readable medium may be transmitted using any suitable medium including, but not limited to, wireless, wireline, optical fiber cable, RF, etc., or any suitable combination of the foregoing.

Computer program code for carrying out operations of the present invention may be written in one or more programming speeches, including object-oriented programming speeches—such as Java, Smalltalk, C++, but also conventional Procedural programming voice - such as "C" voice or similar programming voice. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer, or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any kind of network, including a local area network (LAN) or a wide area network (WAN), or may be connected to an external computer (eg, using an Internet service provider through Internet connection).

In the description of this specification, description with reference to the terms "one embodiment," "some embodiments," "example," "specific example," or "some examples", etc., mean specific features described in connection with the embodiment or example , structure, material or feature is included in at least one embodiment or example of the present application. In this specification, schematic representations of the above terms are not necessarily directed to the same embodiment or example. Furthermore, the particular features, structures, materials or characteristics described may be combined in any suitable manner in any one or more embodiments or examples. Furthermore, those skilled in the art may combine and combine the different embodiments or examples described in this specification, as well as the features of the different embodiments or examples, without conflicting each other.

In addition, the terms "first" and "second" are only used for descriptive purposes, and should not be construed as indicating or implying relative importance or implying the number of indicated technical features. Thus, a feature delimited with "first", "second" may expressly or implicitly include at least one of that feature. In the description of the present application, "plurality" means at least two, such as two, three, etc., unless expressly and specifically defined otherwise.

Any description of a process or method in the flowcharts or otherwise described herein may be understood to represent a module, segment or portion of code comprising one or more executable instructions for implementing a specified logical function or step of the process , and the scope of the preferred embodiments of the present application includes alternative implementations in which the functions may be performed out of the order shown or discussed, including performing the functions substantially concurrently or in the reverse order depending upon the functions involved, which should It is understood by those skilled in the art to which the embodiments of the present application belong.

For the purposes of this specification, a "computer-readable medium" can be any device that can contain, store, communicate, propagate, or transport the program for use by or in connection with an instruction execution system, apparatus, or apparatus. More specific examples (non-exhaustive list) of computer readable media include the following: electrical connections with one or more wiring (electronic devices), portable computer disk cartridges (magnetic devices), random access memory (RAM), Read Only Memory (ROM), Erasable Editable Read Only Memory (EPROM or Flash Memory), Fiber Optic Devices, and Portable Compact Disc Read Only Memory (CDROM). In addition, the computer readable medium may even be paper or other suitable medium on which the program may be printed, as the paper or other medium may be optically scanned, for example, followed by editing, interpretation, or other suitable medium as necessary process to obtain the program electronically and then store it in computer memory.

It should be understood that various parts of this application may be implemented in hardware, software, firmware, or a combination thereof. In the above-described embodiments, various steps or methods may be implemented in software or firmware stored in memory and executed by a suitable instruction execution system. For example, if implemented in hardware, as in another embodiment, it can be implemented by any one or a combination of the following techniques known in the art: Discrete logic circuits, application specific integrated circuits with suitable combinational logic gates, Programmable Gate Arrays (PGA), Field Programmable Gate Arrays (FPGA), etc.

Those skilled in the art can understand that all or part of the steps carried by the methods of the above embodiments can be completed by instructing the relevant hardware through a program, and the program can be stored in a computer-readable storage medium, and the program can be stored in a computer-readable storage medium. When executed, one or a combination of the steps of the method embodiment is included.

In addition, each functional unit in each embodiment of the present application may be integrated into one proxy module, or each unit may exist physically alone, or two or more units may be integrated into one module. The above-mentioned integrated modules can be implemented in the form of hardware, and can also be implemented in the form of software function modules. If the integrated modules are implemented in the form of software functional modules and sold or used as independent products, they may also be stored in a computer-readable storage medium.

The above-mentioned storage medium may be a read-only memory, a magnetic disk or an optical disk, and the like. Although the embodiments of the present application have been shown and described above, it should be understood that the above embodiments are exemplary and should not be construed as limitations to the present application. Embodiments are subject to variations, modifications, substitutions and variations.

Claims (14)

1. An emergency call processing method is characterized in that the method is applied to a terminal comprising N user identification cards, wherein N is a positive integer greater than 1;

the method comprises the following steps:

judging whether a number corresponding to a voice service currently performed by the terminal is a preset number or not;

if yes, determining a first user identification card identifier for executing the voice service;

and after the voice service is finished, deactivating other user identification cards except the first user identification card in the terminal within a preset time period.

2. The method of claim 1, wherein the deactivating of other subscriber identity cards in the terminal other than the first subscriber identity card comprises:

cutting off the power supply of the other user identification cards;

or, setting the use state of the other user identification cards as invalid;

or, the acquired service of the other user identification cards is discarded.

3. The method of claim 1, wherein the deactivating of the other subscriber identity cards in the terminal except for the first subscriber identity card further comprises:

and controlling the first user identification card to be kept in the current wireless access mode in the preset time period.

4. The method of claim 3, further comprising:

judging whether the terminal receives the emergency call-back request sent by the number;

if yes, activating the other user identification cards after the emergency callback is finished.

5. The method of any of claims 1-4, further comprising, after the voice service ends:

sending a prompt message to a user to which the terminal belongs, inquiring whether the user allows other user identification cards in the terminal to be deactivated within a preset time period;

and if the confirmation message returned by the user is received, deactivating other user identification cards in the terminal.

6. The method according to any one of claims 1 to 4, wherein before the determining whether the number corresponding to the voice service currently performed by the terminal is a preset number, the method further comprises:

determining a number corresponding to the currently performed voice service by monitoring an air interface of the terminal; or,

and determining the number corresponding to the currently performed voice service according to the input operation of the user using the terminal.

7. An emergency call processing device is characterized in that the emergency call processing device is applied to a terminal comprising N user identification cards, wherein N is a positive integer greater than 1;

the device comprises:

the first judging module is used for judging whether a number corresponding to the voice service currently performed by the terminal is a preset number or not;

the first determining module is used for determining a first user identity recognition card identifier for executing the voice service when the number corresponding to the voice service currently performed by the terminal is determined to be a preset number;

and the processing module is used for deactivating other user identification cards except the first user identification card in the terminal within a preset time period after the voice service is finished.

8. The apparatus of claim 7, wherein the processing module is specifically configured to:

cutting off the power supply of the other user identification cards;

or, setting the use state of the other user identification cards as invalid;

or, the acquired service of the other user identification cards is discarded.

9. The apparatus of claim 7, wherein the processing module is further configured to:

and controlling the first user identification card to be kept in the current wireless access mode in the preset time period.

10. The apparatus of claim 9, further comprising:

the second judging module is used for judging whether the terminal receives the emergency call-back request sent by the number;

and the activation module is used for activating the other user identification cards after the emergency callback is finished after the emergency callback request sent by the number is determined to be received.

11. The apparatus of any of claims 7-10, further comprising:

the sending module is used for sending a prompt message to a user to which the terminal belongs, inquiring whether the user allows other user identification cards in the terminal to be deactivated within a preset time period;

and the processing module is further used for deactivating other user identification cards in the terminal if the confirmation message returned by the user is received.

12. The apparatus of any of claims 7-10, further comprising a second determining module to:

determining a number corresponding to the currently performed voice service by monitoring an air interface of the terminal; or,

and the terminal is used for determining the number corresponding to the currently performed voice service according to the input operation of the user using the terminal.

13. A terminal, comprising: n user identification cards, wherein N is a positive integer greater than 1, and one or more of the following components: a housing, a processor, a memory, a power circuit, and a communication assembly; the processor, the memory, the power circuit and the communication assembly are arranged in the shell; the power supply circuit is used for supplying power to each circuit or device of the terminal equipment; the memory is used for storing a computer program; the processor, by reading the computer program stored in the memory, is configured to perform the steps of:

judging whether a number corresponding to a voice service currently performed by the terminal is a preset number or not;

if yes, determining a first user identification card identifier for executing the voice service;

and after the voice service is finished, deactivating other user identification cards except the first user identification card in the terminal within a preset time period.

14. A computer-readable storage medium, storing one or more programs, which when executed by an apparatus, cause the apparatus to perform the emergency call processing method of any one of claims 1-6.

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