CN106850405A - The management method and system of a kind of social platform - Google Patents
The management method and system of a kind of social platform Download PDFInfo
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Abstract
本发明公开了一种社交平台的管理方法及系统,该方法,包括:对粉丝加注粉丝标签;向具有运营者选定的粉丝标签的粉丝群组发布信息内容;获取粉丝对所述发布的信息内容的行为链数据。本发明通过对粉丝加注粉丝标签,向具有运营者选定的粉丝标签的粉丝群组发布信息内容,有针对性地向具有选择的粉丝标签的粉丝发布信息内容,并对粉丝的行为链数据进行统计,把统计的数据反馈给运营者,实现了运营者对粉丝群体高效精准的管理,使运营者对信息内容发布的行为转化率做修正参考,提高了运营效率。
The invention discloses a management method and system of a social platform. The method includes: adding fan tags to fans; publishing information content to fan groups with fan tags selected by operators; Behavior chain data of information content. The present invention publishes information content to fan groups with fan tags selected by the operator by adding fan tags to fans, and releases information content to fans with selected fan tags in a targeted manner, and analyzes the behavior chain data of fans Making statistics and feeding back the statistical data to the operator has realized the efficient and accurate management of the fan group by the operator, enabling the operator to make corrections and references for the behavior conversion rate of information content release, and improve operational efficiency.
Description
技术领域technical field
本发明涉及社交平台技术领域,特别涉及一种社交平台的管理方法及系统。The present invention relates to the technical field of social platforms, in particular to a management method and system for social platforms.
背景技术Background technique
目前,社交群组(如微信公众号、微博、部落群组等)的运营者只能在社交平台的工具上针对发布的信息内容做编辑管理,并把编辑好的信息内容发布给关注了该社交群组的粉丝群体,每个粉丝看到的发布内容都是一样的,没有内容与粉丝的针对性,而且社交群组的运营者发布的信息内容被哪一个/类别粉丝点击、浏览、互动、收藏或转载等粉丝的行为链数据不能个别选择性地追踪统计,缺乏对被发布的对象——粉丝的管理,单向的发布后也无法获得个别粉丝对发布的信息内容的反馈,仅有浏览总数统计,社交群组的运营者无从修正内容,导致运营效率不高。At present, operators of social groups (such as WeChat public accounts, Weibo, tribal groups, etc.) can only edit and manage the published information content on social platform tools, and publish the edited information content to followers. For the fan group of the social group, each fan sees the same posting content, there is no specificity between the content and the fans, and which/category fans click, browse, The behavior chain data of fans such as interaction, collection or reposting cannot be individually and selectively tracked and counted, and there is a lack of management of the published object-fans. With the total number of browsing statistics, the operator of the social group has no way to modify the content, resulting in low operational efficiency.
而如何基于社交平台,有针对性地向关注了社交群组的粉丝发布信息内容,实现运营者对粉丝群体高效精准的管理,提高运营效率是急需解决的问题。How to release information content to fans who follow social groups in a targeted manner based on social platforms, so as to realize efficient and accurate management of fan groups by operators and improve operational efficiency is an urgent problem to be solved.
发明内容Contents of the invention
本发明提供了一种社交平台的管理方法及系统,通过根据粉丝的粉丝标签有针对性地向粉丝发布信息内容,实现了运营者对粉丝群体高效精准的管理,提高了运营效率。The present invention provides a management method and system of a social platform. By releasing information content to fans in a targeted manner according to their fan labels, operators can efficiently and accurately manage fan groups and improve operational efficiency.
为达此目的,本发明采用以下技术方案:For reaching this purpose, the present invention adopts following technical scheme:
一方面提供了一种社交平台的管理方法,该管理方法,包括:On the one hand, a management method of a social platform is provided, and the management method includes:
对粉丝加注粉丝标签;Add fan tags to fans;
向具有运营者选定的粉丝标签的粉丝群组发布信息内容;Publish information content to fan groups with fan tags selected by the operator;
获取粉丝对所述发布的信息内容的行为链数据。Obtain the behavior chain data of the fans on the published information content.
其中,所述获取粉丝对所述发布的信息内容的行为链数据之后,还包括:Wherein, after acquiring fans' behavior chain data on the published information content, it also includes:
对所获取的行为链数据进行统计分析,将所统计分析的内容反馈给运营者。Statistical analysis is performed on the acquired behavior chain data, and the content of the statistical analysis is fed back to the operator.
其中,所述具有运营者选定的粉丝标签的粉丝群组为:具有由运营者选定的粉丝标签对应的所有粉丝组成的群组;所述选定的粉丝标签为一个粉丝标签、多个粉丝标签或多个粉丝标签的组合。Wherein, the fan group with the fan tag selected by the operator is: a group composed of all fans corresponding to the fan tag selected by the operator; the selected fan tag is a fan tag, multiple A fan tag or a combination of multiple fan tags.
其中,所述向具有运营者选定的粉丝标签的粉丝群组发布信息内容,包括:Wherein, the release of information content to the fan group with the fan tag selected by the operator includes:
若运营者选定的是一个粉丝标签,则向具有所述一个粉丝标签的粉丝发布所述信息内容;If the operator selects a fan tag, publish the information content to fans with the fan tag;
若运营者选定的是多个粉丝标签,则分别向具有所述多个粉丝标签其中之一的粉丝发布所述信息内容;If the operator selects multiple fan tags, release the information content to fans with one of the multiple fan tags;
若运营者选定的是粉丝标签的组合,则向同时具有所述多个粉丝标签的粉丝发布所述信息内容。If the operator selects a combination of fan tags, then publish the information content to fans who have the plurality of fan tags at the same time.
其中,所述行为链数据,包括:对所述发布的信息内容的点击、浏览、互动、收藏和转载的行为,及粉丝的用户名称、点击时间、停留时间、和/或地理位置。Wherein, the behavior chain data includes: behaviors of clicking, browsing, interacting, collecting and reposting the published information content, as well as the user name, click time, stay time, and/or geographic location of fans.
其中,所述获取粉丝对所述发布的信息内容的行为链数据之前,还包括:Among them, before acquiring fans' behavior chain data on the published information content, it also includes:
获取运营者选定的一个或多个信息内容与一个或多个粉丝标签的粉丝群体的关联关系;Obtain the relationship between one or more information contents selected by the operator and one or more fan groups with fan tags;
所述获取粉丝对所述信息内容的行为链数据,包括:获取所述一个或多个粉丝标签的粉丝群体对所述一个或多个信息内容的行为链数据。The obtaining the behavior chain data of fans on the information content includes: obtaining the behavior chain data of the fan group of the one or more fan labels on the one or more information contents.
第二方面,提供了一种社交平台的管理系统,该管理系统,包括:In the second aspect, a social platform management system is provided, and the management system includes:
标签管理模块,用于对粉丝加注粉丝标签;Tag management module, used to add fan tags to fans;
信息发布模块,用于向具有运营者选定的粉丝标签的粉丝群组发布信息内容;An information release module, used to release information content to fan groups with fan tags selected by the operator;
粉丝行为获取模块,用于获取粉丝对所述发布的信息内容的行为链数据。The fan behavior acquisition module is used to acquire the behavior chain data of the fans on the published information content.
其中,还包括:Among them, also include:
统计分析模块,用于对所获取的行为链数据进行统计分析,将所统计分析的内容反馈给运营者。The statistical analysis module is used to perform statistical analysis on the acquired behavior chain data, and feed back the content of the statistical analysis to the operator.
其中,所述具有运营者选定的粉丝标签的粉丝群组为:具有由运营者选定的粉丝标签对应的所有粉丝组成的群组;所述选定的粉丝标签为一个粉丝标签、多个粉丝标签或多个粉丝标签的组合;Wherein, the fan group with the fan tag selected by the operator is: a group composed of all fans corresponding to the fan tag selected by the operator; the selected fan tag is one fan tag, multiple fan tags or a combination of fan tags;
所述行为链数据,包括:对所述发布的信息内容的点击、浏览、互动、收藏和转载的行为,及粉丝的用户名称、点击时间、停留时间、和/或地理位置。The behavior chain data includes: behaviors of clicking, browsing, interacting, collecting and reposting the published information content, as well as the fan's user name, click time, stay time, and/or geographic location.
其中,所述粉丝行为获取模块,具体用于:Wherein, the fan behavior acquisition module is specifically used for:
获取运营者选择的一个或多个信息内容与一个或多个粉丝标签的粉丝的关联关系;Obtain the association relationship between one or more information content selected by the operator and fans of one or more fan tags;
获取所述一个或多个粉丝标签的粉丝对所述一个或多个信息内容的行为链数据。Obtain behavior chain data of fans of the one or more fan tags on the one or more information contents.
与现有技术相比,本发明的有益效果为:本发明通过对粉丝加注粉丝标签,向具有运营者选定的粉丝标签的粉丝群组发布信息内容,有针对性地向具有选择的粉丝标签的粉丝发布信息内容,并对粉丝的行为链数据进行统计,把统计的数据反馈给运营者,实现了运营者对粉丝群体高效精准的管理,使运营者对信息内容发布的行为转化率做修正参考,提高了运营效率,形成了精准、弹性、高效率、高成效的信息内容的传递与动态的行为反馈。Compared with the prior art, the beneficial effect of the present invention is: the present invention releases information content to the fan group with the fan tag selected by the operator by adding the fan tag to the fan, and targetedly distributes the information to the fan with the selected fan tag. The fans of the tag publish information content, and make statistics on the behavior chain data of fans, and feed back the statistical data to the operator, which realizes the efficient and accurate management of the fan group by the operator, and enables the operator to control the behavior conversion rate of information content release. The revised reference has improved operational efficiency and formed accurate, flexible, efficient, and effective transmission of information content and dynamic behavioral feedback.
附图说明Description of drawings
为了更清楚地说明本发明实施例中的技术方案,下面将对本发明实施例描述中所需要使用的附图作简单的介绍,显而易见地,下面描述中的附图仅仅是本发明的一些实施例,对于本领域普通技术人员来讲,在不付出创造性劳动的前提下,还可以根据本发明实施例的内容和这些附图获得其他的附图。In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the following will briefly introduce the accompanying drawings that need to be used in the description of the embodiments of the present invention. Obviously, the accompanying drawings in the following description are only some embodiments of the present invention , for those skilled in the art, other drawings can also be obtained according to the content of the embodiment of the present invention and these drawings without any creative effort.
图1是本发明提供的一种社交平台的管理方法的第一实施例的方法流程图。Fig. 1 is a method flowchart of a first embodiment of a method for managing a social platform provided by the present invention.
图2是本发明提供的一种社交平台的管理方法的第二实施例的方法流程图。Fig. 2 is a method flowchart of a second embodiment of a method for managing a social platform provided by the present invention.
图3是本发明提供的一种社交平台的管理系统的第一实施例的结构框图。Fig. 3 is a structural block diagram of a first embodiment of a social platform management system provided by the present invention.
图4是本发明提供的一种社交平台的管理系统的第二实施例的结构框图。Fig. 4 is a structural block diagram of a second embodiment of a social platform management system provided by the present invention.
具体实施方式detailed description
为使本发明解决的技术问题、采用的技术方案和达到的技术效果更加清楚,下面将结合附图对本发明实施例的技术方案作进一步的详细描述,显然,所描述的实施例仅仅是本发明一部分实施例,而不是全部的实施例。基于本发明中的实施例,本领域技术人员在没有作出创造性劳动前提下所获得的所有其他实施例,都属于本发明保护的范围。In order to make the technical problems solved by the present invention, the technical solutions adopted and the technical effects achieved clearer, the technical solutions of the embodiments of the present invention will be further described in detail below in conjunction with the accompanying drawings. Obviously, the described embodiments are only the technical solutions of the present invention. Some, but not all, embodiments. Based on the embodiments of the present invention, all other embodiments obtained by those skilled in the art without creative efforts fall within the protection scope of the present invention.
请参考图1,其是本发明具体实施方式中提供的一种社交平台的管理方法的第一实施例的方法流程图。其中,该统计方法适用于社交平台服务器,本实施例的执行主体是社交平台服务器,如图所示,该方法,包括:Please refer to FIG. 1 , which is a method flow chart of the first embodiment of a method for managing a social platform provided in the specific embodiments of the present invention. Wherein, the statistical method is applicable to the social platform server, and the execution subject of this embodiment is the social platform server, as shown in the figure, the method includes:
步骤S101:对粉丝加注粉丝标签。Step S101: Add fan tags to fans.
运营者需要发布信息内容,但是每一个粉丝喜好与需求会不同,对所有粉丝发布同样的信息内容会导致阅读量与传播量不高,粉丝的关注度与黏着性也会因此降低,即使把粉丝分了群组标签,也无法对同一个粉丝做多个粉丝标签及粉丝标签管理。而本实施例,运营者通过社交平台上的工具,如微信公众号、微博等,可对粉丝加注粉丝标签,通过选定粉丝标签,具有选定的粉丝标签的粉丝组成一个群组,向该群体发布信息内容。Operators need to publish information content, but each fan has different preferences and needs. Publishing the same information content to all fans will result in low reading and dissemination, and fans’ attention and stickiness will also be reduced. Even if fans With group tags, it is also impossible to do multiple fan tags and fan tag management for the same fan. In this embodiment, the operator can use the tools on the social platform, such as WeChat official account, Weibo, etc., to add fan tags to fans, and by selecting fan tags, fans with the selected fan tags form a group. Post informational content to that group.
步骤S102:向具有运营者选定的粉丝标签的粉丝群组发布信息内容。Step S102: Publish information content to the fan group with the fan tag selected by the operator.
社交平台服务器获取运营者选定的粉丝标签,并获取运营者编辑的需要发布的信息内容,可以先获取运营者选定的粉丝标签,再获取运营者编辑的需要发布的信息内容;也可以是先获取运营者编辑的需要发布的信息内容,再获取运营者选定的粉丝标签,这也是对应于运营者可以在社交平台的工具上可以先选定粉丝标签——发布的对象,再编辑发布的信息内容;也可以是先编辑发布的信息内容,再选定粉丝标签——发布的对象,提高运营者的用户体验。The social platform server obtains the fan tags selected by the operator, and obtains the information content edited by the operator to be released. It can first obtain the fan tag selected by the operator, and then obtain the information content edited by the operator to be released; First obtain the information content edited by the operator that needs to be published, and then obtain the fan label selected by the operator, which also corresponds to the fact that the operator can first select the fan label on the tools of the social platform - the object to be published, and then edit and publish The content of the information; it is also possible to edit the content of the published information first, and then select the fan label - the object of the release, so as to improve the user experience of the operator.
信息内容可以是文章、游戏、商品信息、投票信息、音乐、或视频等的一种或任意组合。Information content can be one or any combination of articles, games, commodity information, voting information, music, or video, etc.
社交平台服务器获取运营者在社交平台的工具上选定的粉丝标签和需要发布的信息内容之后,向具有所述粉丝标签的粉丝发布所述信息内容,可以是直接向具有运营者选定的粉丝标签的粉丝群组推送所述信息内容,也可以是,在社交平台的工具上发布所述信息内容,但是只有具有运营者选定的粉丝标签的粉丝才可查看该信息内容。After the social platform server obtains the fan label selected by the operator on the tools of the social platform and the information content to be published, it releases the information content to the fans with the fan label, which may be directly to the fans selected by the operator. The fan group of the tag pushes the information content, or publish the information content on the tools of the social platform, but only the fans with the fan tag selected by the operator can view the information content.
步骤S103:获取粉丝对所述发布的信息内容的行为链数据。Step S103: Obtain the behavior chain data of the fans on the published information content.
作为一个优选的实施例,行为链数据,包括:对所述发布的信息内容的点击、浏览、互动、收藏和转载的行为,及粉丝的用户名称、点击时间、停留时间、和/或地理位置。社交平台服务器获取粉丝对所述发布的信息内容的行为链数据,就可以知道哪些粉丝点击了发布的信息内容,哪些粉丝浏览了发布的信息内容,哪些粉丝参与了发布的信息内容的互动,哪些粉丝收藏了该发布的信息内容,哪些粉丝转载分享了该发布的信息内容,哪些粉丝忽略了该发布的信息内容,及对应的粉丝的用户名称、点击时间、停留时间、和/或地理位置等可查询的数据。As a preferred embodiment, the behavior chain data includes: behaviors of clicking, browsing, interacting, collecting and reposting the published information content, as well as the user name, click time, stay time, and/or geographic location of fans . The social platform server obtains the behavior chain data of fans on the released information content, and can know which fans clicked on the published information content, which fans browsed the released information content, which fans participated in the interaction of the released information content, and which fans Fans bookmarked the published information, which fans reposted and shared the published information, which fans ignored the published information, and the corresponding fans' user name, click time, stay time, and/or geographic location, etc. queryable data.
作为一个优选的实施例,步骤S103之后,还包括:As a preferred embodiment, after step S103, it also includes:
步骤S104:对所获取的行为链数据进行统计分析,将所统计分析的内容反馈给运营者。Step S104: Statistically analyze the acquired behavior chain data, and feed back the statistically analyzed content to the operator.
将统计的内容反馈给运营者,使运营者可以根据统计结果对发布的信息内容进行修正,也可以根据统计结果重新编辑粉丝的粉丝标签,达到更精准的粉丝管理,提高运营者的运营效率。The statistical content is fed back to the operator, so that the operator can modify the published information content according to the statistical results, and can also re-edit the fans' fan labels according to the statistical results, so as to achieve more accurate fan management and improve the operator's operating efficiency.
需要说明的是,运营者可以在社交平台的工具如微信公众号平台、微博、Facebook等)上注册一个账号,对应一个自主管理空间,可以绑定一个或多个社交群组,每个社交群组内的粉丝通过社交平台服务器的授权获得用户头像和用户账号,形成运营者的粉丝资料库。运营者通过社交平台的工具与社交平台服务器进行交互,发送请求,或接收数据等;粉丝与运营者利用社交平台的工具通过社交平台服务器进行信息传递。粉丝资料库中的每个粉丝都能分别由运营者添加、删除、或修改粉丝标签,标签内容由运营者自定义,添加后的粉丝标签生成该运营者专属的标签资料库,该标签资料库可由运营者自行筛选、排序、选取、添加、删除、或修改。It should be noted that the operator can register an account on a social platform tool (such as WeChat official account platform, Weibo, Facebook, etc.), which corresponds to a self-management space, and can be bound to one or more social groups. Fans in the group obtain user avatars and user accounts through the authorization of the social platform server to form the operator's fan database. Operators use social platform tools to interact with social platform servers, send requests, or receive data, etc.; fans and operators use social platform tools to transmit information through social platform servers. Each fan in the fan database can be added, deleted, or modified by the operator. The tag content is customized by the operator. The added fan tag generates a tag database exclusive to the operator. The tag database It can be filtered, sorted, selected, added, deleted, or modified by the operator.
综上所述,本发明提供的一种社交平台的管理方法通过获取运营者选定的粉丝标签,有针对性地向具有运营者选定的粉丝标签的粉丝群组发布信息内容,实现了运营者对粉丝群体高效精准的管理,提高了运营效率。To sum up, the management method of a social platform provided by the present invention realizes the operation by obtaining the fan tags selected by the operator, and releasing information content to the fan groups with the fan tags selected by the operator in a targeted manner. The efficient and precise management of fan groups improves operational efficiency.
请参考图2,其是本发明具体实施方式中提供的一种社交平台的管理方法的第二实施例的方法流程图。如图所示,该方法,包括:Please refer to FIG. 2 , which is a method flow chart of a second embodiment of a social platform management method provided in the specific embodiments of the present invention. As shown in the figure, the method includes:
步骤S201:对粉丝加注粉丝标签。Step S201: Add fan tags to fans.
本实施例,运营者通过社交平台上的工具,如微信公众号、微博等,可对粉丝加注粉丝标签,通过选定粉丝标签,具有选定的粉丝标签的粉丝组成一个群组,向该群体发布信息内容。运营者可以在社交平台的工具上对粉丝的粉丝标签进行加注,也可以对粉丝的粉丝标签进行删除或修改等管理。社交平台服务器便获取运营者对粉丝的粉丝标签的管理信息,包括对粉丝的粉丝标签的加注、删除或修改等。In this embodiment, the operator can use the tools on the social platform, such as WeChat official account, Weibo, etc., to add fan tags to fans. By selecting fan tags, fans with the selected fan tags form a group, and send The group publishes informational content. Operators can add fans' fan tags on social platform tools, and can also delete or modify fans' fan tags. The social platform server then obtains the operator's management information on fans' fan tags, including adding, deleting or modifying fans' fan tags.
步骤S202:向具有运营者选定的粉丝标签的粉丝群组发布信息内。Step S202: Publish information to the fan group with the fan tag selected by the operator.
社交平台服务器获取运营者选定的粉丝标签,并获取运营者编辑的需要发布的信息内容,可以先获取运营者选定的粉丝标签,再获取运营者编辑的需要发布的信息内容;也可以是先获取运营者编辑的需要发布的信息内容,再获取运营者选定的粉丝标签,这也是对应于运营者可以在社交平台的工具上可以先选定粉丝标签——发布的对象,再编辑发布的信息内容;也可以是先编辑发布的信息内容,再选定粉丝标签——发布的对象,提高运营者的用户体验。The social platform server obtains the fan tags selected by the operator, and obtains the information content edited by the operator to be released. It can first obtain the fan tag selected by the operator, and then obtain the information content edited by the operator to be released; First obtain the information content edited by the operator that needs to be published, and then obtain the fan label selected by the operator, which also corresponds to the fact that the operator can first select the fan label on the tools of the social platform - the object to be published, and then edit and publish The content of the information; it is also possible to edit the content of the published information first, and then select the fan label - the object of the release, so as to improve the user experience of the operator.
信息内容可以是文章、游戏、商品信息、投票信息、音乐、或视频等的一种或任意组合。Information content can be one or any combination of articles, games, commodity information, voting information, music, or video, etc.
作为一个优选的实施例,具有运营者选定的粉丝标签的粉丝群组为:具有由运营者选定的粉丝标签对应的所有粉丝组成的群组;所述选定的粉丝标签为一个粉丝标签、多个粉丝标签或多个粉丝标签的组合。例如,若运营者只选定一个粉丝标签——“美妆”,运营者选定的粉丝则为所有具有“美妆”粉丝标签的粉丝;若运营者选定多个粉丝标签——“美妆”、“职业女性”、“夜猫子”,运营者选定的粉丝则为所有具有“美妆”、“职业女性”、或“夜猫子”粉丝标签的粉丝;若运营者选定粉丝标签的组合——“美妆”+“职业女性”+“夜猫子”,运营者选定的粉丝则为所有具有“美妆”、“职业女性”和“夜猫子”粉丝标签的粉丝。运营者选定多个粉丝标签,也可以是“美妆”、“夜猫子”+“职业女性”,运营者选定的粉丝则为所有具有“美妆”粉丝标签的粉丝和所有具有“夜猫子”和“职业女性”粉丝标签的粉丝。运营者按其实际需要选定粉丝标签,可以是单个、多个、或组合等,通过粉丝标签进行群组的划分,具有灵活性,而不是固定的群组,使发布的信息内容与粉丝之间有更好的针对性,提高粉丝的用户体验,也提高运营者的运营效率。As a preferred embodiment, the fan group with the fan tag selected by the operator is: a group composed of all fans corresponding to the fan tag selected by the operator; the selected fan tag is a fan tag , multiple fan tags, or a combination of multiple fan tags. For example, if the operator selects only one fan label - "beauty", the fans selected by the operator are all fans with the fan label of "beauty"; if the operator selects multiple fan labels - "beauty" makeup”, “professional woman” and “night owl”, the fans selected by the operator are all fans with the fan tags of “beauty makeup”, “professional woman” or “night owl”; if the operator selects a combination of fan tags ——"Beauty Makeup" + "Professional Women" + "Night Owls", the fans selected by the operator are all fans with the fan labels of "Beauty Makeup", "Professional Women" and "Night Owls". The operator selects multiple fan tags, which can also be "beauty makeup", "night owl" + "professional women", and the fans selected by the operator are all fans with the "beauty makeup" fan tag and all fans with the "night owl" and fans of the "Professional Women" fan tag. Operators select fan tags according to their actual needs, which can be single, multiple, or combined, etc. Groups are divided through fan tags, which is flexible, rather than fixed groups, so that the released information content is closely related to fans. There is better pertinence between the time, improving the user experience of fans, and improving the operating efficiency of operators.
社交平台服务器获取运营者在社交平台的工具上选定的粉丝标签和需要发布的信息内容之后,向具有所述粉丝标签的粉丝发布所述信息内容,可以是直接向具有运营者选定的粉丝标签的粉丝群组推送所述信息内容,也可以是,在社交平台的工具上发布所述信息内容,但是只有具有运营者选定的粉丝标签的粉丝才可查看该信息内容。After the social platform server obtains the fan label selected by the operator on the tools of the social platform and the information content to be published, it releases the information content to the fans with the fan label, which may be directly to the fans selected by the operator. The fan group of the tag pushes the information content, or publish the information content on the tools of the social platform, but only the fans with the fan tag selected by the operator can view the information content.
作为一个优选的实施例,所述向具有运营者选定的粉丝标签的粉丝群组发布信息内容,包括:As a preferred embodiment, the distributing information content to fan groups with fan tags selected by the operator includes:
若运营者选定的是一个粉丝标签,则向具有所述一个粉丝标签的粉丝发布所述信息内容;If the operator selects a fan tag, publish the information content to fans with the fan tag;
若运营者选定的是多个粉丝标签,则分别向具有所述多个粉丝标签其中之一的粉丝发布所述信息内容;If the operator selects multiple fan tags, release the information content to fans with one of the multiple fan tags;
若运营者选定的是粉丝标签的组合,则向同时具有所述多个粉丝标签的粉丝发布所述信息内容。If the operator selects a combination of fan tags, then publish the information content to fans who have the plurality of fan tags at the same time.
例如,若运营者选择多个粉丝标签——“美妆”、“职业女性”、“夜猫子”,运营者选择的粉丝则为所有具有“美妆”、“职业女性”、或“夜猫子”粉丝标签的粉丝,则向所有具有“美妆”、“职业女性”、或“夜猫子”粉丝标签的粉丝发布所述信息内容,其他依次类推,这里不再赘述。For example, if the operator selects multiple fan tags - "beauty makeup", "professional women" and "night owl", the fans selected by the operator are all fans with "beauty makeup", "professional women" or "night owl" Fans with the tag “Beauty Makeup”, “Professional Women”, or “Night Owl” fans will publish the information and content to all fans with the fan tags of “beauty makeup”, “professional women”, or “night owl”, and so on, so I won’t go into details here.
步骤S203:获取运营者选定的一个或多个信息内容与一个或多个粉丝标签的粉丝群体的关联关系。Step S203: Obtain the association relationship between one or more information contents selected by the operator and one or more fan tag fan groups.
本实施例提供的社交平台服务器,社交平台服务器根据运营者的要求向具有所述粉丝标签的粉丝发布所述信息内容之后,运营者可以在社交平台的工具上选定的一个或多个信息内容与一个或多个粉丝标签的粉丝的关联关系。The social platform server provided in this embodiment, after the social platform server releases the information content to the fans with the fan label according to the requirements of the operator, the operator can select one or more information contents on the tools of the social platform Affiliation with followers of one or more fan tags.
作为一个优选的实施例,对发布的信息内容加注内容标签,通过内容标签选定已发布的内容,通过粉丝标签选定发布的对象。As a preferred embodiment, content tags are added to the published information content, the published content is selected through the content tags, and the published objects are selected through the fan tags.
步骤S204:获取所述一个或多个粉丝标签的粉丝群体对所述一个或多个信息内容的行为链数据。Step S204: Acquiring the behavior chain data of the one or more fan tagged fan groups on the one or more information contents.
行为链数据,包括:对所述发布的信息内容的点击、浏览、互动、收藏和转载的行为,及粉丝的用户名称、点击时间、停留时间、和/或地理位置。社交平台服务器获取粉丝与关联的一个或多个信息内容的行为链数据,包括点击、浏览、互动、收藏和转载等行为,并获取粉丝的用户名称、点击时间、停留时间、和/或地理位置等可查询的行为链数据。Behavior chain data, including: behaviors of clicking, browsing, interacting, collecting and reposting the published information content, as well as the user name, click time, stay time, and/or geographic location of fans. The social platform server obtains the behavior chain data of fans and one or more associated information contents, including behaviors such as clicking, browsing, interacting, collecting and reposting, and obtains the user name, click time, stay time, and/or geographic location of fans and other queryable behavior chain data.
步骤S205:对所获取的行为链数据进行统计分析,将所统计分析的内容反馈给运营者。Step S205: Statistically analyze the acquired behavior chain data, and feed back the statistically analyzed content to the operator.
统计所述行为链数据,如哪些粉丝点击了发布的信息内容,哪些粉丝浏览了发布的信息内容,哪些粉丝参与了发布的信息内容的互动,哪些粉丝收藏了该发布的信息内容,哪些粉丝转载分享了该发布的信息内容,哪些粉丝忽略了该发布的信息内容,及对应的粉丝的用户名称、点击时间、停留时间、和/或地理位置等可查询的数据。社交平台将统计的内容反馈给运营者,使运营者可以根据统计结果对发布的信息内容进行修正,也可以根据统计结果重新编辑粉丝的粉丝标签,达到更精准的粉丝管理,提高运营者的运营效率。Statistics of the behavior chain data, such as which fans clicked on the published information content, which fans browsed the published information content, which fans participated in the interaction of the published information content, which fans collected the published information content, and which fans reposted it The content of the information to be released is shared, which fans have ignored the content of the information to be released, and the user name, click time, stay time, and/or geographic location of the corresponding fans can be queried. The social platform feeds back the statistical content to the operator, so that the operator can modify the published information content according to the statistical results, and can also re-edit the fan label of the fans according to the statistical results, so as to achieve more accurate fan management and improve the operation of the operator. efficiency.
例如,运营商想要发布一种口红的介绍销售信息,则运营商只需要选择“美妆”粉丝标签,就可以向具有“美妆”粉丝标签的粉丝发布这则介绍销售信息,其他对该介绍销售信息不感兴趣的粉丝将不会看到这则介绍销售信息,向具有“美妆”粉丝标签的粉丝发布这则介绍销售信息,粉丝将会忽略、点击、浏览、浏览、互动、收藏或转载该销售信息,社交平台服务器将统计粉丝对这则介绍销售信息的行为链数据,并把统计的的内容反馈给运营者,运营者就可以根据统计的内容对发布的内容进行改进,或对粉丝进行标签管理,例如针对关于美妆的发布内容,某个粉丝多次忽略,则说明该粉丝对关于美妆的内容不感兴趣,运营者可以对该粉丝的粉丝标签进行编辑,把“美妆”的粉丝标签进行删除。For example, if an operator wants to publish sales introduction information for a lipstick, the operator only needs to select the fan tag "Beauty Makeup" to publish the sales introduction information to fans with the fan tag "Beauty Makeup". Fans who are not interested in introducing sales information will not see this introduction sales information. If you post this introduction sales information to fans with the "Beauty Makeup" fan tag, fans will ignore, click, browse, browse, interact, favorite or Reprint the sales information, the social platform server will count the behavior chain data of the fans on this introduction sales information, and feed back the statistical content to the operator, and the operator can improve the published content according to the statistical content, or Fans carry out tag management. For example, if a fan ignores the content about beauty makeup many times, it means that the fan is not interested in the content about beauty makeup. The operator can edit the fan tag of the fan, and put the "beauty makeup ” to delete the fan tags.
需要说明的是,运营者可以在社交平台的工具(如微信公众号平台、微博、Facebook等)上注册一个账号,对应一个自主管理空间,可以绑定一个或多个社交群组,每个社交群组内的粉丝通过社交平台服务器的授权获得用户头像和用户账号,形成运营者的粉丝资料库。运营者通过社交平台的工具与社交平台服务器进行交互,发送请求,或接收数据等;粉丝与运营者利用社交平台的工具通过社交平台服务器进行信息传递。粉丝资料库中的每个粉丝都能分别由运营者添加、删除、或修改粉丝标签,标签内容由运营者自定义,添加后的粉丝标签生成该运营者专属的标签资料库,该标签资料库可由运营者自行筛选、排序、选取、添加、删除、或修改。It should be noted that operators can register an account on social platform tools (such as WeChat official account platform, Weibo, Facebook, etc.), corresponding to a self-management space, and can bind one or more social groups, each Fans in the social group obtain user avatars and user accounts through the authorization of the social platform server to form the operator's fan database. Operators use social platform tools to interact with social platform servers, send requests, or receive data, etc.; fans and operators use social platform tools to transmit information through social platform servers. Each fan in the fan database can be added, deleted, or modified by the operator. The tag content is customized by the operator. The added fan tag generates a tag database exclusive to the operator. The tag database It can be filtered, sorted, selected, added, deleted, or modified by the operator.
本发明提供的一种社交平台的管理方法通过获取运营者选择的粉丝标签和需要发布的信息内容,有针对性地向具有运营者选定的粉丝标签的粉丝发布信息内容,对粉丝的行为链数据进行统计,并把统计的数据反馈给运营者,实现了运营者对粉丝群体高效精准的管理,使运营者对信息内容发布的行为转化率做修正参考,提高了运营效率,形成了精准、弹性、高效率、高成效的信息内容的传递与行为反馈。The management method of a social platform provided by the present invention releases information content to fans with the fan tag selected by the operator in a targeted manner by acquiring the fan tag selected by the operator and the information content to be released, and the behavior chain of the fan The data is counted, and the statistical data is fed back to the operator, which realizes the efficient and accurate management of the fan group by the operator, and enables the operator to make reference to the conversion rate of the behavior of information content release, improves the operation efficiency, and forms an accurate, Flexible, efficient, and effective delivery of information content and behavioral feedback.
以下是本发明具体实施方式中提供的一种社交平台的管理系统的实施例,系统的实施例基于上述的社交平台的管理方法的实施例实现,在社交平台的管理系统中未尽的描述,请参考前述社交平台的管理方法的实施例。The following is an embodiment of a management system of a social platform provided in the specific embodiments of the present invention. The embodiment of the system is realized based on the embodiment of the management method of the above-mentioned social platform, and the description is not exhausted in the management system of the social platform. Please refer to the aforementioned embodiment of the management method of the social platform.
请参考图3,其是本发明具体实施方式中提供的一种社交平台的管理系统的第一实施例的结构方框图。本实施例是在前述社交平台的管理方法的第一实施例的基础上实现的,在本实施例中为详尽的内容,请参考前述社交平台的管理方法的第一实施例。如图所示,该系统,包括:Please refer to FIG. 3 , which is a structural block diagram of a first embodiment of a social platform management system provided in the specific implementation manner of the present invention. This embodiment is implemented on the basis of the first embodiment of the management method of the aforementioned social platform. For the detailed content in this embodiment, please refer to the first embodiment of the management method of the aforementioned social platform. As shown in the figure, the system includes:
标签管理模块31,用于对粉丝加注粉丝标签;Tag management module 31, used to add fan tags to fans;
信息发布模块32,用于向具有运营者选定的粉丝标签的粉丝群组发布信息内容。The information distribution module 32 is configured to distribute information content to fan groups with fan tags selected by the operator.
信息发布模块32获取运营者选定的粉丝标签,并获取运营者编辑的需要发布的信息内容,然后向具有运营者选定的粉丝标签的粉丝群组发布信息内容。可以先获取运营者选定的粉丝标签,再获取运营者编辑的需要发布的信息内容;也可以是先获取运营者编辑的需要发布的信息内容,再获取运营者选定的粉丝标签,这也是对应于运营者可以在社交平台的工具上可以先选定粉丝标签——发布的对象,再编辑发布的信息内容;也可以是先编辑发布的信息内容,再选定粉丝标签——发布的对象,提高运营者的用户体验。The information release module 32 obtains the fan tag selected by the operator, obtains the information content edited by the operator to be released, and then releases the information content to the fan group with the fan tag selected by the operator. It is possible to obtain the fan tags selected by the operator first, and then obtain the information content edited by the operator to be published; Correspondingly, the operator can first select the fan tag on the tools of the social platform - the object to be released, and then edit the content of the information released; it can also edit the content of the information released first, and then select the fan tag - the object to be released , to improve the operator's user experience.
信息内容可以是文章、游戏、商品信息、投票信息、音乐、或视频等的一种或任意组合。Information content can be one or any combination of articles, games, commodity information, voting information, music, or video, etc.
粉丝行为获取模块33,用于获取粉丝对所述发布的信息内容的行为链数据。所述行为链数据,包括:对所述发布的信息内容的点击、浏览、互动、收藏和转载的行为,及粉丝的用户名称、点击时间、停留时间、和/或地理位置。The fan behavior acquisition module 33 is used to acquire the behavior chain data of fans on the published information content. The behavior chain data includes: behaviors of clicking, browsing, interacting, collecting and reposting the published information content, as well as the fan's user name, click time, stay time, and/or geographic location.
作为一个优选的实施方式,管理系统还包括:As a preferred implementation, the management system also includes:
统计分析模块34,用于对所获取的行为链数据进行统计分析,将所统计分析的内容反馈给运营者。The statistical analysis module 34 is configured to perform statistical analysis on the acquired behavior chain data, and feed back the statistically analyzed content to the operator.
本发明提供的一种社交平台的管理系统通过获取运营者选定的粉丝标签,有针对性地向具有运营者选定的粉丝标签的粉丝群组发布信息内容,实现了运营者对粉丝群体高效精准的管理,提高了运营效率。The management system of a social platform provided by the present invention obtains the fan tags selected by the operator, and releases information content to the fan groups with the fan tags selected by the operator in a targeted manner, so as to realize the efficient operation of the operator to the fan group. Accurate management improves operational efficiency.
请参考图4,其是本发明具体实施方式中提供的一种社交平台的管理系统的第二实施例的结构方框图。本实施例是在前述社交平台的管理方法的第二实施例的基础上实现的,在本实施例中为详尽的内容,请参考前述社交平台的管理方法的第二实施例。如图所示,该系统,包括:Please refer to FIG. 4 , which is a structural block diagram of a second embodiment of a social platform management system provided in the specific embodiments of the present invention. This embodiment is implemented on the basis of the aforementioned second embodiment of the social platform management method, and for detailed content in this embodiment, please refer to the aforementioned second embodiment of the social platform management method. As shown in the figure, the system includes:
标签管理模块41,用于对粉丝加注粉丝标签。The tag management module 41 is configured to add fan tags to fans.
标签管理模块41,还用于对粉丝的粉丝标签的删除、或修改等管理。The tag management module 41 is also used for managing the deletion or modification of fan tags of fans.
信息发布模块42,用于向具有运营者选定的粉丝标签的粉丝群组发布信息内容。The information distribution module 42 is configured to distribute information content to fan groups with fan labels selected by the operator.
信息发布模42获取运营者选定的粉丝标签,并获取运营者编辑的需要发布的信息内容,然后向具有运营者选定的粉丝标签的粉丝群组发布信息内容。The information release module 42 obtains the fan tag selected by the operator, and obtains the information content edited by the operator to be released, and then releases the information content to the fan group with the fan tag selected by the operator.
作为一个优选的实施例,所述具有运营者选定的粉丝标签的粉丝群组为:具有由运营者选定的粉丝标签对应的所有粉丝组成的群组;所述选定的粉丝标签为一个粉丝标签、多个粉丝标签或多个粉丝标签的组合。As a preferred embodiment, the fan group with the fan tag selected by the operator is: a group composed of all fans corresponding to the fan tag selected by the operator; the selected fan tag is a A fan tag, multiple fan tags, or a combination of multiple fan tags.
粉丝行为获取模块43,用于获取粉丝对所述发布的信息内容的行为链数据。The fan behavior acquisition module 43 is used to acquire the behavior chain data of fans on the published information content.
所述行为链数据,包括:对所述发布的信息内容的点击、浏览、互动、收藏和转载的行为,及粉丝的用户名称、点击时间、停留时间、和/或地理位置。The behavior chain data includes: behaviors of clicking, browsing, interacting, collecting and reposting the published information content, as well as the fan's user name, click time, stay time, and/or geographic location.
作为一个优选的实施例,所述粉丝行为获取模块43,具体用于:As a preferred embodiment, the fan behavior acquisition module 43 is specifically used for:
获取运营者选择的一个或多个信息内容与一个或多个粉丝标签的粉丝的关联关系;Obtain the association relationship between one or more information content selected by the operator and fans of one or more fan tags;
获取所述一个或多个粉丝标签的粉丝对所述一个或多个信息内容的行为链数据。Obtain behavior chain data of fans of the one or more fan tags on the one or more information contents.
统计分析模块44,用于对所获取的行为链数据进行统计分析,将所统计分析的内容反馈给运营者。The statistical analysis module 44 is configured to perform statistical analysis on the acquired behavior chain data, and feed back the statistically analyzed content to the operator.
需要说明的是,运营者可以在社交平台的工具(如微信公众号平台、微博、Facebook等)上注册一个账号,对应一个自主管理空间,可以绑定一个或多个社交群组,每个社交群组内的粉丝通过社交平台服务器的授权获得用户头像和用户账号,形成运营者的粉丝资料库。运营者通过社交平台的工具与社交平台服务器进行交互,发送请求,或接收数据等;粉丝与运营者利用社交平台的工具通过社交平台服务器进行信息传递。标签管理模块41可以对粉丝资料库中的每个粉丝的粉丝标签进行加注、删除、或修改等管理,标签内容由运营者自定义,添加后的粉丝标签生成该运营者专属的标签资料库,该标签资料库可由运营者通过标签管理模块41自行筛选、排序、选取、添加、删除、或修改等管理。It should be noted that operators can register an account on social platform tools (such as WeChat official account platform, Weibo, Facebook, etc.), corresponding to a self-management space, and can bind one or more social groups, each Fans in the social group obtain user avatars and user accounts through the authorization of the social platform server to form the operator's fan database. Operators use social platform tools to interact with social platform servers, send requests, or receive data, etc.; fans and operators use social platform tools to transmit information through social platform servers. The tag management module 41 can manage the fan tags of each fan in the fan database by adding, deleting, or modifying them. The tag content is customized by the operator, and the added fan tags generate a tag database exclusive to the operator. , the label database can be screened, sorted, selected, added, deleted, or modified by the operator through the label management module 41.
本发明提供的一种社交平台的管理系统通过获取运营者选择的粉丝标签和需要发布的信息内容,有针对性地向具有运营者选定的粉丝标签的粉丝发布信息内容,对粉丝的行为链数据进行统计,并把统计的数据反馈给运营者,实现了运营者对粉丝群体高效精准的管理,使运营者对信息内容发布的行为转化率做修正参考,提高了运营效率,形成了精准、弹性、高效率、高成效的信息内容的传递与行为反馈。The management system of a social platform provided by the present invention releases information content to fans with the fan tag selected by the operator in a targeted manner by acquiring the fan tag selected by the operator and the information content to be released, and the behavior chain of the fan The data is counted, and the statistical data is fed back to the operator, which realizes the efficient and accurate management of the fan group by the operator, and enables the operator to make reference to the conversion rate of the behavior of information content release, improves the operation efficiency, and forms an accurate, Flexible, efficient, and effective delivery of information content and behavioral feedback.
本发明实施例还提供一种社交平台的管理系统,其特征在于,包括:处理器,其中,所述处理器用于执行存储在存储器中的以下程序模块:The embodiment of the present invention also provides a social platform management system, which is characterized by comprising: a processor, wherein the processor is configured to execute the following program modules stored in the memory:
标签管理模块,用于对粉丝加注粉丝标签;Tag management module, used to add fan tags to fans;
信息发布模块,用于向具有运营者选定的粉丝标签的粉丝群组发布信息内容;An information release module, used to release information content to fan groups with fan tags selected by the operator;
粉丝行为获取模块,用于获取粉丝对所述发布的信息内容的行为链数据。The fan behavior acquisition module is used to acquire the behavior chain data of the fans on the published information content.
该处理器执行时还包括上述方法实施例中记载的任何应用的管理方法的部分或全部步骤。When executed by the processor, some or all steps of any application management method described in the above method embodiments are also included.
需要说明的是,对于前述的各方法实施例,为了简单描述,故将其都表述为一系列的动作组合,但是本领域技术人员应该知悉,本发明并不受所描述的动作顺序的限制,因为依据本发明,某些步骤可以采用其他顺序或者同时进行。其次,本领域技术人员也应该知悉,说明书中所描述的实施例均属于优选实施例,所涉及的动作和模块并不一定是本发明所必须的。It should be noted that for the foregoing method embodiments, for the sake of simple description, they are expressed as a series of action combinations, but those skilled in the art should know that the present invention is not limited by the described action sequence. Because of the present invention, certain steps may be performed in other orders or simultaneously. Secondly, those skilled in the art should also know that the embodiments described in the specification belong to preferred embodiments, and the actions and modules involved are not necessarily required by the present invention.
在上述实施例中,对各个实施例的描述都各有侧重,某个实施例中没有详述的部分,可以参见其他实施例的相关描述。In the foregoing embodiments, the descriptions of each embodiment have their own emphases, and for parts not described in detail in a certain embodiment, reference may be made to relevant descriptions of other embodiments.
在本申请所提供的几个实施例中,应该理解到,所揭露的装置,可通过其它的方式实现。例如,以上所描述的装置实施例仅仅是示意性的,例如所述单元的划分,仅仅为一种逻辑功能划分,实际实现时可以有另外的划分方式,例如多个单元或组件可以结合或者可以集成到另一个系统,或一些特征可以忽略,或不执行。In the several embodiments provided in this application, it should be understood that the disclosed device can be implemented in other ways. For example, the device embodiments described above are only illustrative. For example, the division of the units is only a logical function division. In actual implementation, there may be other division methods. For example, multiple units or components can be combined or can be Integrate into another system, or some features may be ignored, or not implemented.
所述作为分离部件说明的单元可以是或者也可以不是物理上分开的,作为单元显示的部件可以是或者也可以不是物理单元,即可以位于一个地方,或者也可以分布到多个网络单元上。可以根据实际的需要选择其中的部分或者全部单元来实现本实施例方案的目的。The units described as separate components may or may not be physically separated, and the components shown as units may or may not be physical units, that is, they may be located in one place, or may be distributed to multiple network units. Part or all of the units can be selected according to actual needs to achieve the purpose of the solution of this embodiment.
另外,在本发明的各个实施例中的各功能单元可以集成在一个处理单元中,也可以是各个单元单独物理存在,也可以两个或两个以上单元集成在一个单元中。上述集成的单元既可以采用硬件的形式实现,也可以采用软件功能单元的形式实现。In addition, each functional unit in each embodiment of the present invention may be integrated into one processing unit, each unit may exist separately physically, or two or more units may be integrated into one unit. The above-mentioned integrated units can be implemented in the form of hardware or in the form of software functional units.
所述集成的单元如果以软件功能单元的形式实现并作为独立的产品销售或使用时,可以存储在一个处理器中,即计算机可读取存储介质中。基于这样的理解,本发明的技术方案本质上或者说对现有技术做出贡献的部分或者该技术方案的全部或部分可以以软件产品的形式体现出来,该计算机软件产品存储在一个存储介质中,包括若干指令用以使得一台计算机设备(可为个人计算机、服务器或者网络设备等)执行本发明各个实施例所述方法的全部或部分步骤。而前述的存储介质包括:U盘、只读存储器(ROM,Read-OnlyMemory)、随机存取存储器(RAM,Random Access Memory)、移动硬盘、磁碟或者光盘等各种可以存储程序代码的介质。If the integrated unit is realized in the form of a software function unit and sold or used as an independent product, it can be stored in a processor, that is, in a computer-readable storage medium. Based on this understanding, the essence of the technical solution of the present invention or the part that contributes to the prior art or all or part of the technical solution can be embodied in the form of a software product, and the computer software product is stored in a storage medium , including several instructions to make a computer device (which may be a personal computer, a server, or a network device, etc.) execute all or part of the steps of the methods described in various embodiments of the present invention. The aforementioned storage medium includes: various media capable of storing program codes such as U disk, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), mobile hard disk, magnetic disk or optical disk.
以上结合具体实施例描述了本发明的技术原理。这些描述只是为了解释本发明的原理,而不能以任何方式解释为对本发明保护范围的限制,附图中所示的也只是本发明的实施方式之一,实际的结构并不局限于此。基于此处的解释,本领域的技术人员不需要付出创造性的劳动即可联想到本发明的其它具体实施方式,这些方式都将落入本发明的保护范围之内。The above describes the technical principles of the present invention in conjunction with specific embodiments. These descriptions are only for explaining the principles of the present invention, and cannot be construed as limiting the protection scope of the present invention in any way. What is shown in the drawings is only one of the implementations of the present invention, and the actual structure is not limited thereto. Based on the explanations herein, those skilled in the art can think of other specific implementation modes of the present invention without creative efforts, and these modes will all fall within the protection scope of the present invention.
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