CN106547913B - Page information collection and classification feedback method, device and system - Google Patents
Page information collection and classification feedback method, device and system Download PDFInfo
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- CN106547913B CN106547913B CN201611055518.0A CN201611055518A CN106547913B CN 106547913 B CN106547913 B CN 106547913B CN 201611055518 A CN201611055518 A CN 201611055518A CN 106547913 B CN106547913 B CN 106547913B
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- G06F16/958—Organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking
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Abstract
The invention discloses a method, a device and a system for collecting, classifying and feeding back page information. The method for collecting, classifying and feeding back the page information comprises the following steps: acquiring all detailed webpages in a target website according to the link relation among the webpages in the target website; extracting page information in each detail webpage; classifying the page information according to preset type keywords, and respectively determining the information types of the page information; and generating corresponding feedback information according to the page information and the corresponding information type. By adopting the method and the device, the efficiency of the process of collecting and classifying the page information can be improved, and the timeliness of page information feedback is improved.
Description
Technical Field
The invention relates to the technical field of computers, in particular to a method, a device and a system for collecting, classifying and feeding back page information.
Background
In the online operation process of the application software or the website, it is very important to collect the feedback information of the user to the application software or the website in time and classify and process the collected feedback information. Taking online operation of the game as an example, by collecting the feedback information of the player to the game in time and classifying and processing the collected feedback information in time, the requirements and suggestions of the player to the game can be clearly known, and game managers in charge of different modules can find the external bug which is not found in the game in the development stage in time and carry out targeted repair. By means of the feedback information, a game developer can adjust the development direction of the game and repair the bug in the game in time after finding the bug in the game, so that greater loss is avoided. Therefore, it is important to collect and classify the feedback information of the user in time. However, nowadays, the amount of data generated on the internet daily is explosively increased, and the feedback information of the user is often distributed in different channels, so that the difficulty of collecting the feedback information of the user is very high.
At present, there are two main methods for collecting and classifying feedback information of users: the method comprises the steps that firstly, feedback information issued by a user in an official forum, a Baidu post bar, a Xinlang microblog and the like of application software or a website is screened, classified and sorted manually by a manager, and secondly, feedback information when the user and a customer service perform private chat communication is directly collected through customer services in various channels and is classified and processed.
Because the two methods inevitably need certain manpower to participate in the method, a large amount of time and energy are consumed for collecting and classifying the feedback information of the users in a manual mode, and the massive data causes that managers are difficult to keep real-time and comprehensive monitoring and processing of the feedback information of the users in each channel, and a large amount of feedback information emerging in a short period also causes that game developers are difficult to timely and effectively process all the feedback information, the existing method for collecting and classifying the feedback information of the users is low in efficiency, and the phenomenon that the feedback information cannot be timely fed back and processed easily occurs when the manpower is insufficient, so that the loss caused by game bugs is expanded to a certain extent.
Disclosure of Invention
The invention provides a method, a device and a system for collecting, classifying and feeding back page information, which can improve the efficiency of the process of collecting and classifying the page information and improve the timeliness of page information feedback.
The invention provides a method for collecting, classifying and feeding back page information, which specifically comprises the following steps:
acquiring all detailed webpages in a target website according to the link relation among the webpages in the target website;
extracting page information in each detail webpage;
classifying the page information according to preset type keywords, and respectively determining the information types of the page information;
and generating corresponding feedback information according to the page information and the corresponding information type.
Further, before the obtaining all the detailed webpages in the target website according to the link relationship among the webpages in the target website, the method further includes:
obtaining login information from a preset configuration file or a previous login request;
generating a simulated login request according to the login information;
sending the simulated login request to a server corresponding to a target website, so that the server verifies login information in the simulated login request and returns verification passing information when the verification passes;
and receiving the verification passing information returned by the server side, and logging in the target website according to the verification passing information.
Further, the target website comprises a root webpage, an intermediate webpage and a detail webpage; the root web page and the intermediate web page both comprise web page addresses of other web pages in the target website;
then, the obtaining all the detailed webpages in the target website according to the link relationship among the webpages in the target website specifically includes:
acquiring a root webpage in the target website;
extracting a webpage address in the root webpage, and setting the webpage address as a current webpage address;
judging the type of the current webpage address according to a webpage address naming rule;
if the type of the current webpage address is a detail webpage address type, acquiring a detail webpage corresponding to the current webpage address;
if the type of the current webpage address is an intermediate webpage address type, acquiring an intermediate webpage corresponding to the current webpage address, setting the webpage address in the intermediate webpage as the current webpage address, and returning to the step: and judging the type of the current webpage address according to a webpage address naming rule.
Further, after the extracting the page information in each of the detailed webpages, before the classifying the page information according to a preset type keyword and respectively determining an information type to which each of the page information belongs, the method further includes:
and acquiring page information which accords with the time limit condition in the page information according to a preset time limit condition.
Further, the classifying the page information according to a preset type keyword, and respectively determining the information type to which each piece of page information belongs, specifically includes:
analyzing the page information, and judging whether the page information contains preset type keywords or not; each type keyword corresponds to one information type;
when the page information contains one type keyword, determining the information type of the page information as the information type corresponding to the contained type keyword;
when the page information contains two or more than two types of keywords, determining the information type of the page information as the information type with the highest priority in the information types corresponding to the contained type of keywords according to the preset priority of the information types.
Furthermore, each page information comprises an information title and at least one piece of sub-page information, and the sub-page information is arranged according to the sequence of time;
classifying the page information according to preset type keywords, and respectively determining the information types to which the page information belongs, specifically including:
acquiring the information title and the first N sub-page information in the page information; wherein N is a positive integer greater than 0;
and when the information title comprises the type key words or the first N pieces of sub-page information comprise the type key words, determining the type of the page information as the information type corresponding to the type key words.
Further, after the generating corresponding feedback information according to each piece of the page information and the corresponding information type, the method further includes:
judging whether the information type in the feedback information is a management terminal specific information type;
if so, sending the feedback information to a management end corresponding to the information type, and storing the feedback information into a database;
if not, storing the feedback information into the database, and sending the feedback information to the management terminal when receiving a feedback information acquisition request which is sent by the management terminal and comprises the information type.
Further, the page information is user feedback information; the number of the type keywords is at least one; the number of the information types is at least one; each of the information types corresponds to at least one of the type keywords.
Correspondingly, the invention also provides a device for collecting, classifying and feeding back page information, which specifically comprises the following steps:
the detail page obtaining module is used for obtaining all detail pages in the target website according to the link relation among all the pages in the target website;
the page information extraction module is used for extracting page information in each detail webpage;
the information type determining module is used for classifying the page information according to preset type keywords and respectively determining the information type of each page information; and the number of the first and second groups,
and the feedback information generation module is used for generating corresponding feedback information according to the page information and the corresponding information type.
Further, the device for collecting, classifying and feeding back page information further comprises:
the login information acquisition module is used for acquiring login information from a preset configuration file or a previous login request;
the simulated login request generation module is used for generating a simulated login request according to the login information;
the simulation login request sending module is used for sending the simulation login request to a server corresponding to a target website so as to enable the server to verify login information in the simulation login request and return verification passing information when the verification passes; and the number of the first and second groups,
and the login module is used for receiving the verification passing information returned by the server side and logging in the target website according to the verification passing information.
Further, the target website comprises a root webpage, an intermediate webpage and a detail webpage; the root web page and the intermediate web page both comprise web page addresses of other web pages in the target website;
the detail page obtaining module specifically includes:
a root page obtaining unit, configured to obtain a root page in the target website;
the current webpage address setting unit is used for extracting the webpage address in the root webpage and setting the webpage address as the current webpage address;
the current webpage address type judging unit is used for judging the type of the current webpage address according to a webpage address naming rule;
a current detail page obtaining unit, configured to obtain a detail page corresponding to the current web page address when the type of the current web page address is a detail web page address type; or,
and the circular processing unit is used for acquiring an intermediate webpage corresponding to the current webpage address when the type of the current webpage address is an intermediate webpage address type, setting the webpage address in the intermediate webpage as the current webpage address, and returning to the current webpage address type judging unit.
Further, the device for collecting, classifying and feeding back page information further comprises:
and the page information filtering module is used for acquiring the page information which accords with the time limit condition in the page information according to the preset time limit condition.
Further, the information type determining module specifically includes:
the information type judging unit is used for analyzing the page information and judging whether the page information contains preset type keywords or not; each type keyword corresponds to one information type;
the first information type determining unit is used for determining the information type of the page information as the information type corresponding to the contained type keyword when the page information contains one type keyword; or,
and the second information type determining unit is used for determining the information type of the page information as the information type with the highest priority in the information types corresponding to the contained type keywords according to the preset priority of the information types when the page information contains two or more than two type keywords.
Furthermore, each page information comprises an information title and at least one piece of sub-page information, and the sub-page information is arranged according to the sequence of time;
the information type determining module specifically includes:
the key information extraction unit is used for obtaining the information title and the first N pieces of sub-page information in the page information; wherein N is a positive integer greater than 0; and the number of the first and second groups,
and the second information type determining unit is used for determining that the type of the page information is the information type corresponding to the type keyword when the information title or the first N pieces of sub-page information comprise the type keyword is judged.
Further, the device for collecting, classifying and feeding back page information further comprises:
the specific information type judging module is used for judging whether the information type in the feedback information is the specific information type of the management terminal;
the first information feedback module is used for sending the feedback information to a management terminal corresponding to the information type and storing the feedback information into a database when the information type in the feedback information is the management terminal specific information type; and the number of the first and second groups,
and the second information feedback module is used for storing the feedback information into the database when the information type in the feedback information is not the specific information type of the management terminal, and sending the feedback information to the management terminal when receiving a feedback information acquisition request which is sent by the management terminal and comprises the information type.
Further, the page information is user feedback information; the number of the type keywords is at least one; the number of the information types is at least one; each of the information types corresponds to at least one of the type keywords.
Correspondingly, the invention also provides a system for collecting, classifying and feeding back the page information, which comprises a page information processing end, a server end and a management end;
the page information processing terminal is the page information collecting and classifying feedback device according to any one of claims 9 to 16;
the server side is used for storing and managing a target website, receiving a simulated login request sent by the page information processing side, and returning verification passing information to the page information processing side when verifying that login information in the simulated login request passes;
the management terminal is used for sending a feedback information acquisition request to the page information processing terminal and receiving feedback information sent by the page information processing terminal.
The implementation of the invention has the following beneficial effects:
according to the method, the device and the system for collecting, classifying and feeding back the page information, the detailed web pages and the page information in the detailed web pages are obtained according to the connection relation among the web pages in the website, the page information is classified according to the type keywords, and finally the feedback information which can be fed back to the management end is generated according to the classified page information, so that the full-automatic collection, classification and feedback of the page information on the website are realized by adopting computer equipment, the efficiency of the process of collecting and classifying the page information can be improved, and the timeliness of the page information feedback is improved.
Drawings
FIG. 1 is a flow chart illustrating an embodiment of a method for feeding back page information according to the present invention;
fig. 2 is a schematic diagram of feedback information received by a management end in an embodiment of a method for collecting and classifying page information according to the present invention;
FIG. 3 is a diagram of a simulated browser in an embodiment of the method for feeding back page information according to the present invention;
FIG. 4 is a schematic diagram illustrating a process of acquiring a detailed web page in a bar in an embodiment of a method for collecting page information and feeding back the page information;
FIG. 5 is a schematic structural diagram of an embodiment of a device for collecting, classifying and feeding back page information provided by the present invention;
fig. 6 is a schematic structural diagram of an embodiment of the system for collecting, classifying and feeding back page information provided by the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Referring to fig. 1, it is a schematic flow chart of an embodiment of the method for collecting, classifying and feeding back page information provided by the present invention, which includes steps S11 to S14, specifically as follows:
s11: acquiring all detailed webpages in a target website according to the link relation among the webpages in the target website;
s12: extracting page information in each detail webpage;
s13: classifying the page information according to preset type keywords, and respectively determining the information types of the page information;
s14: and generating corresponding feedback information according to the page information and the corresponding information type.
It should be noted that the embodiment of the present invention is executed by the page information processing side. The page information processing terminal may be an independent host, a server, or the like, or may be an application processing program, a processing process, or the like in the device. After the page information processing terminal obtains the detailed web pages from the target website, the page information in the detailed web pages is obtained, the obtained page information is classified according to preset type keywords, and finally, feedback information containing the page information and the information types of the page information are generated.
In a preferred embodiment, after the page information processing end opens the target website, the page information processing end acquires website data in the target website, analyzes link relations among all webpages in the target website from the website data, and acquires all detailed webpages in the target website according to the link relations. The target website comprises an intermediate webpage, a detail webpage and the like, the intermediate webpage is a webpage comprising webpage addresses of other webpages in the target website, and the detail webpage is a webpage which does not comprise the webpage addresses of the other webpages in the target website and comprises detail content. And then, the page information processing end analyzes the webpage data in each detailed webpage and extracts the detailed content in the webpage data, so that the page information is obtained. After the page information is obtained, the page information processing terminal classifies the obtained page information according to preset type keywords, respectively judges and determines the information type of each page information, and generates corresponding feedback information according to the page information and the information type of the page information. After the feedback information is generated, the page information processing terminal sends each piece of feedback information to the management terminal corresponding to the information type in the feedback information. The manager or the technician can obtain the feedback information through the management terminal, and perform corresponding processing according to the feedback information.
Taking a target website as an example of a bar, the bar comprises a home page, a topic type list webpage, a topic detail webpage and the like. The page information processing end analyzes the website data in the bar, and obtains the link relationship between the webpages in the bar (for example, the topic type list webpage includes the webpage address of each topic list webpage, and the topic list webpage includes the address of each topic detail webpage), so that all topic detail webpages in the bar are obtained according to the link relationship. Subsequently, the page information processing end analyzes the webpage data in the obtained topic detail webpage, extracts and obtains the page information therein, namely the detail content of each topic. And then classifying the obtained topic detail contents according to preset type keywords, and judging and determining the information type of each topic detail content. If the type keyword corresponding to the bug information type is assumed to be 'bug', if the topic detail content includes 'bug' or a keyword having a similar meaning to 'bug', the topic detail content is considered to be the information belonging to the bug information type. After determining the information type of each topic detail content, generating feedback information comprising the topic detail content and the corresponding information type, and sending the feedback information to a management terminal corresponding to the information type in the feedback information, for example, sending the feedback information corresponding to the bug information type to a management terminal specially receiving and processing the topic comments belonging to the bug information type. As shown in fig. 2, it is a schematic diagram of feedback information received by a management side, where the management side is configured to process page information of the bug information type.
It should be further explained that the target website in this embodiment may also be a website of an official forum, a microblog, or the like.
The method comprises the steps of obtaining the detailed webpages and page information in the detailed webpages according to the connection relations among the webpages in the website, classifying the page information according to the type keywords, and finally generating feedback information which can be fed back to a management terminal according to the classified page information, so that the full-automatic collection, classification and feedback of the page information on the website are realized by adopting computer equipment, the efficiency of the process of collecting and classifying the page information can be improved, and the timeliness of the page information feedback is improved.
Further, before the obtaining all the detailed webpages in the target website according to the link relationship among the webpages in the target website, the method further includes:
obtaining login information from a preset configuration file or a previous login request;
generating a simulated login request according to the login information;
sending the simulated login request to a server corresponding to a target website, so that the server verifies login information in the simulated login request and returns verification passing information when the verification passes;
and receiving the verification passing information returned by the server side, and logging in the target website according to the verification passing information.
In some websites, the user needs to log in before acquiring the page information of the website, and therefore, a login operation is required before analyzing the website data of the target website.
The page information processing terminal can obtain login information from a preset configuration file, add the obtained login information to a pre-created simulation browser, and initiate a simulation login request through the simulation browser, namely send the simulation login request to a server terminal corresponding to a target website. After receiving the simulated login request, the server side verifies the login information in the simulated login request, if the verification is passed, verification passing information (usually cookie) is returned to the page information processing side, and if the verification is not passed, verification failing information is returned. After receiving the verification passing information returned by the server, the page information processing terminal stores the verification passing information and logs in according to the verification passing information, so that website data in the target website can be obtained.
FIG. 3 is a schematic diagram of a simulated browser. Wherein, the simulated browser comprises two login information items of username and password. The page information processing terminal reads the user name and the password from the configuration file named as 'DisCUZ _ FORUM _ LOGIN _ DATA', and adds the read user name and password to the corresponding LOGIN information item in the analog browser. And then, the page information processing terminal initiates a simulated login request through the simulated browser, stores the cookie returned by the server terminal after the login verification is passed, and performs login operation according to the cookie, so as to jump to the webpage pointed by the referrer.
The page information processing terminal can also obtain login information by intercepting the content in the previous real login request, and adds the obtained login information into the generation code of the simulated login request, thereby generating a corresponding simulated login request. And then, the page information processing terminal sends the simulated login request to a server terminal corresponding to the target website. After receiving the simulated login request, the server side verifies the login information in the simulated login request, if the verification is passed, verification passing information (usually cookie) is returned to the page information processing side, and if the verification is not passed, verification failing information is returned. After receiving the verification passing information returned by the server, the page information processing terminal stores the verification passing information and logs in according to the verification passing information, so that website data in the target website can be obtained.
It should be further noted that the page information processing terminal may log in the target website multiple times by using the validation passing information within the validity period of the validation passing information.
By adopting the method of simulating login, the time of manual login operation can be saved, and the efficiency of the process of collecting the page information is further improved.
Further, the target website comprises a root webpage, an intermediate webpage and a detail webpage; the root web page and the intermediate web page both comprise web page addresses of other web pages in the target website;
then, the obtaining all the detailed webpages in the target website according to the link relationship among the webpages in the target website specifically includes:
acquiring a root webpage in the target website;
extracting a webpage address in the root webpage, and setting the webpage address as a current webpage address;
judging the type of the current webpage address according to a webpage address naming rule;
if the type of the current webpage address is a detail webpage address type, acquiring a detail webpage corresponding to the current webpage address;
if the type of the current webpage address is an intermediate webpage address type, acquiring an intermediate webpage corresponding to the current webpage address, setting the webpage address in the intermediate webpage as the current webpage address, and returning to the step: and judging the type of the current webpage address according to a webpage address naming rule.
It should be noted that the target website includes an intermediate webpage and a detail webpage, and the intermediate webpage is a webpage including the webpage addresses of other webpages in the target website, and the detail webpage is a webpage not including the webpage addresses of other webpages in the target website and including the detail content. When the page information processing terminal acquires the detailed web page in the target website, firstly, the root web page (namely the first page) in the target website is acquired, all the web page addresses in the root web page are extracted, the web page addresses are sequentially set as the current web page addresses, and the subsequent processing is respectively carried out. After setting a webpage address obtained from a root webpage as a current webpage address, judging the type of the current webpage address by a page information processing end according to a webpage address naming rule, and reading a webpage (namely a detail webpage) corresponding to the current webpage address if the type of the current webpage address is a detail webpage address type; if the type of the current webpage address is the intermediate webpage address type, reading the webpage corresponding to the current webpage address (namely the intermediate webpage), acquiring all webpage addresses in the intermediate webpage, sequentially setting the webpage addresses as the current webpage address, and respectively carrying out further judgment and processing. After the web page address obtained from the intermediate web page is set as the current web page address, the page information processing terminal judges the type of the current web page address according to the method, and performs subsequent processing according to the judgment result until all the detailed web pages in the target website are obtained.
It should be further noted that the naming rules of the web addresses of different types of web pages are different, for example, the different types of web pages are distinguished by the beginning of the web page address, the web page address of the intermediate web page is named as "192.188. xxx.xxx", and the web page address of the detail web page is named as "192.178. xxx.xxx"; alternatively, the different types of web pages are distinguished by the middle part of the web page address, the web page address of the middle web page is named as "xxx.168.123. xxx", and the web page address of the detail web page is named as "xxx.168.133. xxx"; alternatively, the different types of web pages are distinguished by the end portion of the web page address, with the web page address of the intermediate web page being named "xxx.xxx.132.168" and the page address of the detail page being named "xxx.xxx.233.168". Wherein xxx represents any number from 0 to 255. In some specific application scenarios, the adopted naming rule may be the same as or different from the above-mentioned naming rule, and the specific naming rule depends on the specific application scenario.
Taking the target website as a post bar as an example, the embodiment acquires the detailed webpages in the target website in a queue manner. The information of the topic is acquired by the user, and the information of the topic is acquired by the user. Fig. 4 is a schematic diagram illustrating a process for obtaining a detail web page in a bar. Firstly, a page information processing end acquires a home page of a sticker bar and extracts all webpage addresses in the home page. Subsequently, the page information processing end sequentially puts the web page addresses into the total web page address list 41, and sets the web page address arranged at the head of the queue in the total web page address list 41 as the current web page address. The page information processing end judges the type of the current webpage address according to the webpage address naming rule, if the type of the current webpage address is the detail webpage type, the current webpage address is added to a detail webpage address list 42, and the next webpage address in a total webpage address list 41 is set as the current webpage address for continuous judgment; if the type of the current web page address is the intermediate web page address type, the current web page address is added to the intermediate web page address list 43, and the next web page address in the total web page address list 41 is set as the current web page address for continuous judgment. The page information processing end reads the web page address arranged at the head of the queue in the detail web page address list 42, sets the web page address arranged at the head of the queue as the current web page address, and acquires the web page (i.e., the topic detail web page) corresponding to the current web page address. Subsequently, the page information processing terminal parses and extracts the web page data in the obtained topic detail web page, thereby obtaining the page information (i.e. topic detail content) therein. The page information processing end reads the head-ranked web page address in the intermediate web page address list 43, sets the head-ranked web page address as the current web page address, and acquires the web page corresponding to the current web page address (i.e., the topic list web page). After obtaining the topic list web page, the page information processing end reads all the web page addresses in the topic list web page, and sequentially judges the types of the web page addresses, thereby adding the web page addresses of which the types are the detailed web page types into the detailed web page address list 42 for waiting processing. In the embodiment, the information data in each queue is synchronously processed by adopting a multithreading technology until the information data in all the lists are processed. In a specific implementation, the number of the lists may be adjusted according to the hierarchy, category, and the like of the web pages in the target website to adapt to a specific application scenario. For example, when the target website is a microblog website, only one list of detailed web page addresses needs to be set for storing the web page addresses of each microblog in the microblog home page.
Further, after the extracting the page information in each of the detailed webpages, before the classifying the page information according to a preset type keyword and respectively determining an information type to which each of the page information belongs, the method further includes:
and acquiring page information which accords with the time limit condition in the page information according to a preset time limit condition.
It should be noted that after the page information is obtained, the obtained page information may be filtered and filtered. And screening the page information meeting the time limit condition in the obtained page information according to the preset time limit condition, thereby filtering some useless page information. For example, the time limitation condition may be publication time, that is, page information published after the defined publication time among the obtained page information is retained, and page information published before the defined publication time is removed, thereby filtering out information that has become obsolete. The time limit may also be the time of the last modification, etc.
Besides the time limitation condition, other conditions such as a type limitation condition, a distribution object limitation condition and the like can be preset to filter and filter the obtained page information.
By removing useless information in the obtained page information, the number of page information needing type judgment can be reduced, so that the efficiency of the process of classifying the page information is further improved, and the practicability of the fed-back page information is improved.
Further, the classifying the page information according to a preset type keyword, and respectively determining the information type to which each piece of page information belongs, specifically includes:
analyzing the page information, and judging whether the page information contains preset type keywords or not; each type keyword corresponds to one information type;
when the page information contains one type keyword, determining the information type of the page information as the information type corresponding to the contained type keyword;
when the page information contains two or more than two types of keywords, determining the information type of the page information as the information type with the highest priority in the information types corresponding to the contained type of keywords according to the preset priority of the information types.
It should be noted that, when the page information processing end classifies the page information according to the type keyword, a keyword matching method is adopted. Each type keyword corresponds to an information type. The priorities of different information types are different, and the priority of each information type is preset by a manager or a technician. If the page information contains a type keyword, judging that the information type of the page information is the information type corresponding to the type keyword; if the page information contains two or more types of keywords at the same time, comparing the priority of the information type corresponding to each type of keyword in the two or more types of keywords, and judging the information type of the page information as the information type with the highest priority. In addition, the information type of the page information can be marked at the same time by adding a marking bit in the page information. And if the page information does not contain any type keyword in any information type, the page information is considered not to belong to the content needing attention, and the page information is discarded.
For example, the information types are classified into two types of suggested information types corresponding to a suggestion dictionary containing at least one keyword of the suggested type and a type of bug information corresponding to a bug dictionary containing at least one keyword of the bug type. Wherein the priority of the suggested information type is higher than the priority of the bug information type. If the page information only contains the type key words in the suggestion dictionary, the information type of the page information is judged to be the suggestion information type; if the page information only contains the type key words in the bug dictionary, judging that the information type of the page information is the bug information type; if the information page not only contains the type keywords in the suggestion dictionary, but also contains the type keywords in the bug dictionary, the information type of the page information is judged to be the suggestion information type; if the information page does not contain the type key words in the suggestion dictionary or the type key words in the bug dictionary, the page information is judged not to belong to the information needing to be concerned, and the page information is discarded.
In another preferred embodiment, each of the page information includes an information title and at least one piece of sub-page information, and the sub-page information is arranged according to a time sequence;
classifying the page information according to preset type keywords, and respectively determining the information types to which the page information belongs, specifically including:
acquiring the information title and the first N sub-page information in the page information; wherein N is a positive integer greater than 0;
and when the information title comprises the type key words or the first N pieces of sub-page information comprise the type key words, determining the type of the page information as the information type corresponding to the type key words.
It should be noted that each piece of page information includes an information title and one or more pieces of sub-page information, and the sub-page information is arranged according to the sequence of the release time or the modification time. Because topics related to sub-page information in one piece of page information are almost the same, when the page information is classified, the page information processing end only needs to judge according to an information title in the page information and a plurality of previous sub-page information. The page information processing end extracts an information title and the first N (N is more than 0 and is an integer) subpage information in the page information, judges whether the information title or the first N subpage information comprises a type keyword, and judges that the type of the page information is the information type corresponding to the type keyword if the information title comprises any type keyword or the first N subpage information comprises any type keyword. For example, in a post, the details of a topic include the title of the topic and several posts, so when classifying the details of the topic, it is only necessary to extract the topic title and the top N posts in the details and determine the contents.
The key information in the page information is extracted, and the information type of the page information can be judged only by judging the type of the key information, so that the number of data needing to be detected during type judgment can be reduced, and the efficiency of the process of classifying the page information is further improved.
Further, after the generating corresponding feedback information according to each piece of the page information and the corresponding information type, the method further includes:
judging whether the information type in the feedback information is a management terminal specific information type;
if so, sending the feedback information to a management end corresponding to the information type, and storing the feedback information into a database;
if not, storing the feedback information into the database, and sending the feedback information to the management terminal when receiving a feedback information acquisition request which is sent by the management terminal and comprises the information type.
It should be noted that, after determining the information type to which the page information belongs, the page information processing end generates feedback information including the page information and the corresponding information type. The feedback information may further include information such as an acquisition channel, acquisition time, a processing state of the feedback information, and a processor of the page information. Then, the page information processing terminal judges whether the information type in the feedback information is a specific information type (for example, the information type at the highest priority or the emergency information type) designated by the management terminal, if so, the feedback information is directly sent to the management terminal processing the information type, and the feedback information is simultaneously stored in a database so as to be conveniently checked by the management personnel or the technical personnel in the future, and if not, the feedback information is stored in the database. When needing to check or process the historical feedback information, a manager or a technician sends a feedback information acquisition request containing the information type of the feedback information needing to be acquired to a page information processing end through a management end. After receiving the feedback information acquisition request, the page information processing terminal reads the feedback information corresponding to the information type from the database according to the information type in the feedback information acquisition request, and returns the feedback information to the management terminal.
Further, the page information is user feedback information; the number of the type keywords is at least one; the number of the information types is at least one; each of the information types corresponds to at least one of the type keywords.
It should be noted that, when the user feedback information in the website needs to be collected, classified and processed, the page information in this embodiment is the user feedback information. The information type of the information to be focused on may be one or more, and the number of the type keyword may be one or more. Each information type may correspond to one or more type keywords.
According to the method for collecting, classifying and feeding back the page information, the detailed web pages and the page information in the detailed web pages are obtained according to the connection relation among the web pages in the website, the page information is classified according to the type keywords, and finally the feedback information which can be fed back to the management end is generated according to the classified page information, so that the full-automatic collection, classification and feedback of the page information on the website are realized by adopting computer equipment, the efficiency of the process of collecting and classifying the page information can be improved, and the timeliness of the page information feedback is improved. In addition, the method for simulating login can save the time of manual login operation, thereby further improving the efficiency of the process of collecting the page information. Meanwhile, on one hand, the quantity of the page information needing type judgment can be reduced by removing useless information in the obtained page information, so that the efficiency of the process of classifying the page information is further improved, and the practicability of the fed-back page information is improved. On the other hand, the key information in the page information is extracted, and the information type of the page information can be judged only by judging the type of the key information, so that the number of data needing to be detected during type judgment can be reduced, and the efficiency of the process of classifying the page information is further improved.
Correspondingly, the invention also provides a device for collecting, classifying and feeding back the page information, which can realize all the processes of the method for collecting, classifying and feeding back the page information in the embodiment.
Referring to fig. 5, it is a schematic structural diagram of an embodiment of the apparatus for collecting, classifying and feeding back page information provided by the present invention, and the detailed description is as follows:
a detail page obtaining module 51, configured to obtain all detail pages in a target website according to a link relationship between each page in the target website;
a page information extracting module 52, configured to extract page information in each of the detail webpages;
an information type determining module 53, configured to classify the page information according to preset type keywords, and respectively determine an information type to which each piece of page information belongs; and the number of the first and second groups,
and a feedback information generating module 54, configured to generate corresponding feedback information according to each piece of the page information and the corresponding information type.
Further, the device for collecting, classifying and feeding back page information further comprises:
the login information acquisition module is used for acquiring login information from a preset configuration file or a previous login request;
the simulated login request generation module is used for generating a simulated login request according to the login information;
the simulation login request sending module is used for sending the simulation login request to a server corresponding to a target website so as to enable the server to verify login information in the simulation login request and return verification passing information when the verification passes; and the number of the first and second groups,
and the login module is used for receiving the verification passing information returned by the server side and logging in the target website according to the verification passing information.
Further, the target website comprises a root webpage, an intermediate webpage and a detail webpage; the root web page and the intermediate web page both comprise web page addresses of other web pages in the target website;
the detail page obtaining module 51 specifically includes:
a root page obtaining unit, configured to obtain a root page in the target website;
the current webpage address setting unit is used for extracting the webpage address in the root webpage and setting the webpage address as the current webpage address;
the current webpage address type judging unit is used for judging the type of the current webpage address according to a webpage address naming rule;
a current detail page obtaining unit, configured to obtain a detail page corresponding to the current web page address when the type of the current web page address is a detail web page address type; or,
and the circular processing unit is used for acquiring an intermediate webpage corresponding to the current webpage address when the type of the current webpage address is an intermediate webpage address type, setting the webpage address in the intermediate webpage as the current webpage address, and returning to the current webpage address type judging unit.
Further, the device for collecting, classifying and feeding back page information further comprises:
and the page information filtering module is used for acquiring the page information which accords with the time limit condition in the page information according to the preset time limit condition.
Further, the information type determining module 53 specifically includes:
the information type judging unit is used for analyzing the page information and judging whether the page information contains preset type keywords or not; each type keyword corresponds to one information type;
the first information type determining unit is used for determining the information type of the page information as the information type corresponding to the contained type keyword when the page information contains one type keyword; or,
and the second information type determining unit is used for determining the information type of the page information as the information type with the highest priority in the information types corresponding to the contained type keywords according to the preset priority of the information types when the page information contains two or more than two type keywords.
Furthermore, each page information comprises an information title and at least one piece of sub-page information, and the sub-page information is arranged according to the sequence of time;
the information type determining module 53 specifically includes:
the key information extraction unit is used for obtaining the information title and the first N pieces of sub-page information in the page information; wherein N is a positive integer greater than 0; and the number of the first and second groups,
and the second information type determining unit is used for determining that the type of the page information is the information type corresponding to the type keyword when the information title or the first N pieces of sub-page information comprise the type keyword is judged.
Further, the device for collecting, classifying and feeding back page information further comprises:
the specific information type judging module is used for judging whether the information type in the feedback information is the specific information type of the management terminal;
the first information feedback module is used for sending the feedback information to a management terminal corresponding to the information type and storing the feedback information into a database when the information type in the feedback information is the management terminal specific information type; and the number of the first and second groups,
and the second information feedback module is used for storing the feedback information into the database when the information type in the feedback information is not the specific information type of the management terminal, and sending the feedback information to the management terminal when receiving a feedback information acquisition request which is sent by the management terminal and comprises the information type.
Further, the page information is user feedback information; the number of the type keywords is at least one; the number of the information types is at least one; each of the information types corresponds to at least one of the type keywords.
Referring to fig. 6, it is a schematic structural diagram of an embodiment of the system for collecting, classifying and feeding back page information provided by the present invention, which includes a page information processing end 61, a server end 62 and a management end 63;
the page information processing terminal 61 is a device for feeding back the collection and classification of page information according to any one of claims 9 to 16;
the server 62 is configured to store and manage a target website, receive a simulated login request sent by the page information processing terminal 61, and return verification passing information to the page information processing terminal 61 when verifying that login information in the simulated login request passes;
the management terminal 63 is configured to send a feedback information obtaining request to the page information processing terminal 61, and receive feedback information sent by the page information processing terminal 61.
It should be noted that, in the embodiment of the present invention, only the page information processing end is connected to one server end and one management end as an example for description, but in a specific implementation, when the page information processing end is an independent host or server, the page information processing end may also be connected to one or more server ends and one or more management ends at the same time, and perform coordination and processing by using a multithreading technology.
According to the device and the system for collecting, classifying and feeding back the page information, the detailed web pages and the page information in the detailed web pages are obtained according to the connection relation among the web pages in the website, the page information is classified according to the type keywords, and finally the feedback information which can be fed back to the management terminal is generated according to the classified page information, so that the full-automatic collection, classification and feedback of the page information on the website are realized by adopting computer equipment, the efficiency of the process of collecting and classifying the page information can be improved, and the timeliness of the page information feedback is improved. In addition, the method for simulating login can save the time of manual login operation, thereby further improving the efficiency of the process of collecting the page information. Meanwhile, on one hand, the quantity of the page information needing type judgment can be reduced by removing useless information in the obtained page information, so that the efficiency of the process of classifying the page information is further improved, and the practicability of the fed-back page information is improved. On the other hand, the key information in the page information is extracted, and the information type of the page information can be judged only by judging the type of the key information, so that the number of data needing to be detected during type judgment can be reduced, and the efficiency of the process of classifying the page information is further improved.
While the foregoing is directed to the preferred embodiment of the present invention, it will be understood by those skilled in the art that various changes and modifications may be made without departing from the spirit and scope of the invention.
Claims (13)
1. A method for collecting, classifying and feeding back page information is characterized by comprising the following steps:
acquiring all detailed webpages in a target website according to the link relation among the webpages in the target website;
extracting page information in each detail webpage, and acquiring the page information which accords with the time limit condition in the page information according to the preset time limit condition;
classifying the page information according to preset type keywords, and respectively determining the information types of the page information;
generating corresponding feedback information according to the page information and the corresponding information type;
each piece of page information comprises an information title and at least one piece of sub-page information, and the sub-page information is arranged according to the sequence of time; and classifying the page information according to preset type keywords, and respectively determining the information types to which the page information belongs, wherein the method specifically comprises the following steps:
acquiring the information title and the first N sub-page information in the page information; wherein N is a positive integer greater than 0;
and when the information title comprises the type key words or the first N pieces of sub-page information comprise the type key words, determining the type of the page information as the information type corresponding to the type key words.
2. The method for collecting, classifying and feeding back page information according to claim 1, wherein before said obtaining all detail pages in the target website according to the link relationship between the pages in the target website, further comprises:
obtaining login information from a preset configuration file or a previous login request;
generating a simulated login request according to the login information;
sending the simulated login request to a server corresponding to a target website, so that the server verifies login information in the simulated login request and returns verification passing information when the verification passes;
and receiving the verification passing information returned by the server side, and logging in the target website according to the verification passing information.
3. The method for collecting, classifying and feeding back page information according to claim 1, wherein said target web site includes a root web page, an intermediate web page and a detail web page; the root web page and the intermediate web page both comprise web page addresses of other web pages in the target website;
then, the obtaining all the detailed webpages in the target website according to the link relationship among the webpages in the target website specifically includes:
acquiring a root webpage in the target website;
extracting a webpage address in the root webpage, and setting the webpage address as a current webpage address;
judging the type of the current webpage address according to a webpage address naming rule;
if the type of the current webpage address is a detail webpage address type, acquiring a detail webpage corresponding to the current webpage address;
if the type of the current webpage address is an intermediate webpage address type, acquiring an intermediate webpage corresponding to the current webpage address, setting the webpage address in the intermediate webpage as the current webpage address, and returning to the step: and judging the type of the current webpage address according to a webpage address naming rule.
4. The method for collecting, classifying and feeding back page information according to claim 1, wherein the classifying the page information according to a preset type keyword respectively determines the information type to which each piece of page information belongs, and specifically comprises:
analyzing the page information, and judging whether the page information contains preset type keywords or not; each type keyword corresponds to one information type;
when the page information contains one type keyword, determining the information type of the page information as the information type corresponding to the contained type keyword;
when the page information contains two or more than two types of keywords, determining the information type of the page information as the information type with the highest priority in the information types corresponding to the contained type of keywords according to the preset priority of the information types.
5. The method for collecting, classifying and feeding back page information according to claim 1, wherein after generating corresponding feedback information according to each of said page information and corresponding information type, further comprising:
judging whether the information type in the feedback information is a management terminal specific information type;
if so, sending the feedback information to a management end corresponding to the information type, and storing the feedback information into a database;
if not, storing the feedback information into the database, and sending the feedback information to the management terminal when receiving a feedback information acquisition request which is sent by the management terminal and comprises the information type.
6. The method for collecting and classifying page information according to any one of claims 1 to 5, wherein the page information is user feedback information; the number of the type keywords is at least one; the number of the information types is at least one; each of the information types corresponds to at least one of the type keywords.
7. A page information collecting and classifying feedback device is characterized by comprising:
the detail page obtaining module is used for obtaining all detail pages in the target website according to the link relation among all the pages in the target website;
the page information extraction module is used for extracting page information in each detail webpage;
the page information filtering module is used for acquiring page information which accords with a preset time limit condition in the page information according to the preset time limit condition;
the information type determining module is used for classifying the page information according to preset type keywords and respectively determining the information type of each page information; and the number of the first and second groups,
the feedback information generating module is used for generating corresponding feedback information according to the page information and the corresponding information type;
each piece of page information comprises an information title and at least one piece of sub-page information, and the sub-page information is arranged according to the sequence of time; and the information type determining module specifically comprises:
the key information extraction unit is used for obtaining the information title and the first N pieces of sub-page information in the page information; wherein N is a positive integer greater than 0; and the number of the first and second groups,
and the second information type determining unit is used for determining that the type of the page information is the information type corresponding to the type keyword when the information title or the first N pieces of sub-page information comprise the type keyword is judged.
8. The apparatus for feeding back page information according to claim 7, wherein said apparatus for feeding back page information further comprises:
the login information acquisition module is used for acquiring login information from a preset configuration file or a previous login request;
the simulated login request generation module is used for generating a simulated login request according to the login information;
the simulation login request sending module is used for sending the simulation login request to a server corresponding to a target website so as to enable the server to verify login information in the simulation login request and return verification passing information when the verification passes; and the number of the first and second groups,
and the login module is used for receiving the verification passing information returned by the server side and logging in the target website according to the verification passing information.
9. The apparatus for collecting and classifying page information according to claim 7, wherein said target web site includes a root web page, an intermediate web page and a detail web page; the root web page and the intermediate web page both comprise web page addresses of other web pages in the target website;
the detail page obtaining module specifically includes:
a root page obtaining unit, configured to obtain a root page in the target website;
the current webpage address setting unit is used for extracting the webpage address in the root webpage and setting the webpage address as the current webpage address;
the current webpage address type judging unit is used for judging the type of the current webpage address according to a webpage address naming rule;
a current detail page obtaining unit, configured to obtain a detail page corresponding to the current web page address when the type of the current web page address is a detail web page address type; or,
and the circular processing unit is used for acquiring an intermediate webpage corresponding to the current webpage address when the type of the current webpage address is an intermediate webpage address type, setting the webpage address in the intermediate webpage as the current webpage address, and returning to the current webpage address type judging unit.
10. The apparatus for collecting, classifying and feeding back page information according to claim 7, wherein said information type determining module specifically comprises:
the information type judging unit is used for analyzing the page information and judging whether the page information contains preset type keywords or not; each type keyword corresponds to one information type;
the first information type determining unit is used for determining the information type of the page information as the information type corresponding to the contained type keyword when the page information contains one type keyword; or,
and the second information type determining unit is used for determining the information type of the page information as the information type with the highest priority in the information types corresponding to the contained type keywords according to the preset priority of the information types when the page information contains two or more than two type keywords.
11. The apparatus for feeding back page information according to claim 7, wherein said apparatus for feeding back page information further comprises:
the specific information type judging module is used for judging whether the information type in the feedback information is the specific information type of the management terminal;
the first information feedback module is used for sending the feedback information to a management terminal corresponding to the information type and storing the feedback information into a database when the information type in the feedback information is the management terminal specific information type; and the number of the first and second groups,
and the second information feedback module is used for storing the feedback information into the database when the information type in the feedback information is not the specific information type of the management terminal, and sending the feedback information to the management terminal when receiving a feedback information acquisition request which is sent by the management terminal and comprises the information type.
12. The apparatus for collecting and classifying page information according to any one of claims 7 to 11, wherein said page information is user feedback information; the number of the type keywords is at least one; the number of the information types is at least one; each of the information types corresponds to at least one of the type keywords.
13. A page information collecting and classifying feedback system is characterized by comprising a page information processing end, a server end and a management end;
the page information processing terminal is the page information collecting and classifying feedback device according to any one of claims 7 to 12;
the server side is used for storing and managing a target website, receiving a simulated login request sent by the page information processing side, and returning verification passing information to the page information processing side when verifying that login information in the simulated login request passes;
the management terminal is used for sending a feedback information acquisition request to the page information processing terminal and receiving feedback information sent by the page information processing terminal.
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