CN105207883A - Mail information processing method and device - Google Patents

Abstract

The invention discloses a mail information processing method and device. In the above method, the first mail information is obtained from a server; the first mail information is converted into voice information, and the user of the first terminal is prompted to listen to the voice information. According to the technical solution provided by the invention, the mail server and the voice mail box are effectively integrated, the regionalization restriction of the office location is broken, and important mail information can be processed in time anytime and anywhere.

Description

Mail information processing method and device

technical field

The present invention relates to the field of communications, in particular to a method and device for processing mail information.

Background technique

With the rapid development of modern science and technology, the degree of intelligence of the surrounding environment is increasing. In particular, the emergence of smart devices has gradually transformed the traditional SMS and telephone services into the current voice system, resulting in a qualitative leap, making communication between people more convenient, faster and smoother. Speech systems are widely used in communications. For example: a user in operator A can listen to message messages through the number, and can also receive prompt messages (text or voice messages).

At present, most enterprises use a unified office system to manage employee information, emails, schedules, notices, etc., and work efficiency has been greatly improved. In the office system, the mail system is a very important component, which provides a series of convenient and fast tools for handling office work affairs for enterprise employees, such as: mail system, address book, schedule and so on. The ones with higher popularity are IBM's Lotus Notes and Microsoft's Outlook. However, while obtaining convenient working conditions, there are also the following problems: Due to the constraints and restrictions of the office location, if employees do not log in to the email system, they cannot obtain email information, which will cause employees to travel or have other problems. When a situation occurs, it is difficult to receive important information that needs to be processed in time, and lacks real-time performance.

FIG. 1 is a schematic diagram of a voice mail system and an office mail system working independently according to the related art. As shown in FIG. 1 , the office email system provides good office means, which may include: an office email system server and an office email system client. The office email system server may include: an enterprise email information storage module 102 , an enterprise email information management module 104 and a message sending and receiving module 106 . The office email system client may include: a message sending and receiving module 108 , a personal email information storage module 110 and a personal email information management module 112 . The voice mail system provides relatively powerful communication functions, which may include: an application module 114 , a message sending and receiving module 116 and a data storage module 118 .

However, since the two systems work independently of each other, it is impossible to break through geographical restrictions, and it is difficult to process important email information in a timely manner anytime and anywhere.

Contents of the invention

The present invention provides a method and device for processing mail information to at least solve the problem in related technologies that it is impossible to break through geographical restrictions and it is difficult to process important mail information in a timely manner anytime and anywhere.

According to one aspect of the present invention, a method for processing mail information is provided.

The mail information processing method according to the embodiment of the present invention includes: obtaining first mail information from a server; converting the first mail information into voice information, and prompting a user of the first terminal to listen to the voice information.

Preferably, obtaining the first mail information from the server includes: receiving a notification message, wherein the notification message is used to trigger obtaining the first mail information from the server; parsing the notification message to obtain identification information corresponding to the first mail information; A request message is sent to obtain the first email information, wherein the request message carries identification information.

Preferably, receiving a notification message from the second terminal, wherein the second terminal is located in a preset area, and the notification message is that the second terminal detects that there is mail information to be sent to the second terminal in the server according to a preset period In some cases, it is triggered based on the information pre-configured by the user.

Preferably, after the user is prompted to listen to the voice information, the method further includes: receiving reply information input by the user through voice; converting the reply information into a second mail message, and sending the second mail message to the server.

Preferably, prompting the user to listen to the voice information includes one of the following: prompting the user to listen to the voice information by sending a short message; prompting the user to listen to the voice information through a telephone voice.

According to another aspect of the present invention, a mail information processing device is provided.

The apparatus for processing mail information according to an embodiment of the present invention includes: an obtaining module, configured to obtain first mail information from a server; a first processing module, configured to convert the first mail information into voice information, and prompt the user of the first terminal Listen to voice messages.

Preferably, the obtaining module includes: a receiving unit, configured to receive a notification message, wherein the notification message is used to trigger obtaining the first mail information from the server; a parsing unit, configured to parse the notification message, and obtain the email address corresponding to the first mail information Identification information; an obtaining unit, configured to send a request message to the server to obtain the first email information, wherein the request message carries the identification information.

Preferably, the receiving unit is configured to receive a notification message from the second terminal, wherein the second terminal is located in a preset area, and the notification message is to be sent to the second terminal when the second terminal detects that there is an existence in the server according to a preset cycle. In the case of terminal email information, it is triggered according to the information pre-configured by the user.

Preferably, the above device further includes: a receiving module, configured to receive reply information input by the user through voice; a second processing module, configured to convert the reply information into a second mail message, and send the second mail message to the server.

Preferably, the first processing module is configured to prompt the user to listen to the voice information by sending a short message; or to prompt the user to listen to the voice information through a telephone voice.

Through the embodiment of the present invention, the first mail information is obtained from the server; the first mail information is converted into voice information, and the user of the first terminal is prompted to listen to the voice information, which solves the problem that the related technology cannot break the geographical restriction and it is difficult to do it at any time. It can deal with important mail information in a timely manner anywhere, and then effectively integrates the mail server and voice mailbox, breaking the regional restrictions of the office location, and can handle important mail information in a timely manner anytime, anywhere.

Description of drawings

The accompanying drawings described here are used to provide a further understanding of the present invention and constitute a part of the application. The schematic embodiments of the present invention and their descriptions are used to explain the present invention and do not constitute improper limitations to the present invention. In the attached picture:

Fig. 1 is the schematic diagram that the voice mail system and the office mail system work independently according to the related art;

2 is a flowchart of a method for processing mail information according to an embodiment of the present invention;

Fig. 3 is the synoptic diagram that the voice mail system and the office mail system work interactively according to the preferred embodiment of the present invention;

Fig. 4 is a structural block diagram of an apparatus for processing mail information according to an embodiment of the present invention;

Fig. 5 is a structural block diagram of an apparatus for processing mail information according to a preferred embodiment of the present invention.

Detailed ways

Hereinafter, the present invention will be described in detail with reference to the drawings and examples. It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined with each other.

Fig. 2 is a flowchart of a method for processing mail information according to an embodiment of the present invention. As shown in Figure 2, the method may include the following processing steps:

Step S202: Obtain the first email information from the server;

Step S204: converting the first mail information into voice information, and prompting the user of the first terminal to listen to the voice information.

In related technologies, it is impossible to break through geographical restrictions, and it is difficult to process important email information in a timely manner anytime and anywhere. With the method shown in Figure 2, all mail messages that cannot be processed in time due to geographical restrictions can be converted into voice messages, so that when users have a terminal (such as a mobile phone) at hand, they only need to answer the voice message to grasp it in time The latest received mail information, and timely processing of important mail information, thereby solving the problem that the related technology cannot break through geographical restrictions, and it is difficult to handle important mail information in a timely manner anytime and anywhere, and then effectively integrate the mail server Combined with voicemail, it breaks the regional restrictions of office locations, and can process important email messages anytime, anywhere.

In a preferred implementation process, prompting the user to listen to voice information may include but not limited to one of the following:

(1) Prompt the user to listen to the voice message by sending a short message;

(2) Prompt the user to listen to the voice information through the telephone voice.

As a preferred embodiment of the present invention, FIG. 3 is a schematic diagram of the interactive operation of the voice mail system and the office mail system according to the preferred embodiment of the present invention. As shown in Figure 3, the office mail system server can include: enterprise mail information storage module 302, enterprise mail information management module 304, message sending and receiving module 306; office mail system client can include: message sending and receiving module 308, personal mail information storage Module 310 , personal mail management module 312 ; the voice mail system may include: an application module 314 , a message sending and receiving module 316 , and a data storage module 318 .

The office mail system server is connected with the office mail system client and the voice mail system, and deployed on the enterprise server. Office mail system client to view.

The office mail system client is connected with the office mail system server and the voice mail system, installed on the personal terminal, and is mainly responsible for sending and receiving mail information. At the same time, according to the user's needs, the voice mail system can be set to trigger the voice mail system to convert the mail content into voice information, and send it to the user's voice mail box or make a telephone prompt through the voice mail number.

The voice mail system is connected with the office mail system server and the office mail system client, and is installed on the voice mail server. It is mainly responsible for the following operations: (1) receiving personal mail information from the office mail system server, and selecting Emails that need to be converted are converted into voice messages, and then sent to personal mailboxes or phone calls to remind users; (2) At the same time, users can also reply to email messages in voice, and convert them into text or as attachments through the voice mail system Send it to the office mail system server.

In the server side of the office mail system, the enterprise mail information storage module is respectively connected with the enterprise mail information management module and the message sending and receiving module, which is mainly responsible for storing all information of the enterprise on the server side. The enterprise email information management module is respectively connected with the enterprise email information storage module and the message sending and receiving module, and is mainly responsible for managing user information (for example: personal settings) and processing of user email information. The message sending and receiving module is respectively connected with the message sending and receiving module of the office mail system client and the message sending and receiving module of the voice mail system. Messages need to analyze information such as recipients and email content, and then trigger the message sending process to send the email content to the recipient's mailbox. At the same time, it will also receive messages from the voicemail system, such as requests to obtain a user's mail or send mail to certain users.

In the office mail system client, the personal mail information storage module is connected with the personal mail information management module and the message sending and receiving module respectively, and is mainly responsible for storing personal local information, such as personal address book information and calendar information. The personal mail information management module is respectively connected with the personal mail information storage module and the message sending and receiving module, which is mainly responsible for receiving mail information from the office mail system server, and then sending mail through the message sending and receiving module. The message sending and receiving module is respectively connected with the message sending and receiving module of the office mail system server and the message sending and receiving module of the voice mail system. It is mainly responsible for sending, receiving and analyzing messages, and triggering subsequent processes, such as: receiving office mail system services At the same time, according to personal settings, when the office email system client is turned on and receives the email push from the office email system server, it can trigger the voicemail system to receive emails, convert the received emails into voice and send them to mobile phones or Other terminal receiving equipment.

In the voice mail system, the message sending and receiving module is respectively connected with the message sending and receiving module of the office mail system server, the message sending and receiving module of the office mail system client, the application module and the data storage module, which is mainly responsible for sending and receiving the server side of the office mail system and the information request sent by the client of the office mail system, and analyze the information, and then convert the information into voice data according to the settings and save it to the server data storage module, and at the same time send it to the voice mailbox or make a telephone prompt as needed. The data storage module is respectively connected with the message sending and receiving module, the business processing module and the application module, and is mainly responsible for storing and providing data information. The application module is connected with the message sending and receiving module, which is mainly responsible for managing data, and non-local information can be set by sending messages.

Based on the integration of the voice mail system and the corporate office mail system, it is possible to receive and send mail without geographical and network restrictions. Compared with Fig. 1, the embodiment provided by the present invention connects the voice mail system and the office mail system, thus making our daily work more convenient and faster. After the integration of the two systems, by setting the filter, not only can receive important message prompts in time by voice, but also can reply to emails by voice.

Preferably, in step S202, obtaining the first email information from the server may include the following operations:

Step S1: receiving a notification message, wherein the notification message is used to trigger obtaining the first email information from the server;

Step S2: Analyzing the notification message to obtain identification information corresponding to the first email message;

Step S3: Send a request message to the server to obtain the first email information, wherein the request message carries identification information.

In a preferred embodiment, when the voice mail system obtains or sends mail to the server of the office mail system, the voice mail system analyzes the content of the message after receiving the message sent by the client of the office mail system, and obtains the key information (i.e. the above-mentioned identification information) is ready to obtain new emails from the server of the office email system. Voicemail system construction Send a request message for obtaining new emails to the server of the office email system, send a request message to the server of the office email system, obtain email information from the server of the office email system, and convert the acquired email information into voice according to the settings After the file is uploaded, it will be sent to voicemail or phone notification.

Preferably, in step S1, a notification message from the second terminal is received, wherein the second terminal is located in a preset area, and the notification message is to be sent to the second terminal when the second terminal detects that there is an existence in the server according to a preset cycle. In the case of terminal email information, it is triggered according to the information pre-configured by the user.

In a preferred embodiment, when the office mail system server pushes new mail to the office mail system client, if an employee needs to send mail, the office mail system server receives the mail to be sent, and checks the mail content (including: receiving sender and other information) to analyze, and save the mail to the server of the office mail system. The client of the office mail system will regularly check whether there is a new mail to the server of the office mail system. When there is a new mail, the client constructs to obtain the new mail message and send it to the server of the office mail system. The office email system client receives new emails from the office email system server and displays them on the office email system client. After the office mail system client receives the new mail sent by the office mail system server, it triggers the judgment of whether to send the new mail to the voice mail system. Read the user's configuration information to determine whether new emails need to be pushed to the voicemail system. When a push is required, the office email system client sends a notification message to the voice information system, prompting the office email system server to obtain new emails. After the voice mail system receives the message sent by the client of the office mail system, it triggers and processes the follow-up process.

Preferably, in step S204, after prompting the user to listen to the voice information, the following steps may also be included:

Step S4: receiving the reply information input by the user through voice;

Step S5: converting the reply information into a second email message, and sending the second email message to the server.

In a preferred embodiment, after the voice mail system receives the new mail, it can convert the new mail into a voice file. According to the configuration information of the user, it is judged whether to send the new mail to the voice mailbox or to make a telephone notification. The user makes a call or enters the voice mail system through the application module, and after listening to or querying the voice mail, the user can make a call or enter the voice mail system to reply to the new mail by voice. Voicemail systems can convert spoken replies to text or reply to new emails as attachments.

Fig. 4 is a structural block diagram of an apparatus for processing mail information according to an embodiment of the present invention. The device for processing mail information can be applied to a voice mailbox system. As shown in FIG. converting the first mail information into voice information, and prompting the user of the first terminal to listen to the voice information.

Using the device shown in Figure 4 solves the problem that the related technologies cannot break the geographical restrictions, and it is difficult to process important email information anytime and anywhere, and then effectively integrate the mail server with the voice mailbox, breaking the office location Regional restrictions, you can process important email messages in a timely manner anytime, anywhere.

Preferably, as shown in FIG. 5 , the obtaining module 10 may include: a receiving unit 100, configured to receive a notification message, wherein the notification message is used to trigger obtaining the first mail information from the server; a parsing unit 102, configured to process the notification message Analyzing, obtaining identification information corresponding to the first mail information; the obtaining unit 104 is configured to send a request message to the server to obtain the first mail information, wherein the request message carries the identification information.

Preferably, the receiving unit 100 is configured to receive a notification message from the second terminal, wherein the second terminal is located in a preset area, and the notification message is that the second terminal detects that there is a server to be sent to the second terminal according to a preset period. In the case of the mail information of the second terminal, it is triggered according to the information pre-configured by the user.

Preferably, as shown in FIG. 5, the above-mentioned device may further include: a receiving module 30, configured to receive reply information input by the user through voice; a second processing module 40, configured to convert the reply information into a second email message, and Send the second email information to the server.

Preferably, the first processing module 20 is configured to prompt the user to listen to the voice information by sending a short message; or to prompt the user to listen to the voice information through a telephone voice.

From the above description, it can be seen that the above embodiments achieve the following technical effects (it should be noted that these effects are the effects that some preferred embodiments can achieve): The self-defining function provided effectively integrates the enterprise office system and voice mailbox, realizes the mutual synchronization of information within the enterprise, and also breaks the regional restrictions of office locations. As a widely used system, the voice mail system is effectively combined with the office system, providing convenience for staff in areas other than the office, realizing the timeliness and effectiveness of mail processing, and better adapting to the market According to the needs of different applications, all kinds of effective information are reasonably used to a large extent, which improves user satisfaction and market competitiveness.

Obviously, those skilled in the art should understand that each module or each step of the above-mentioned present invention can be realized by a general-purpose computing device, and they can be concentrated on a single computing device, or distributed in a network formed by multiple computing devices Alternatively, they may be implemented in program code executable by a computing device so that they may be stored in a storage device to be executed by a computing device, and in some cases in an order different from that shown here The steps shown or described are carried out, or they are separately fabricated into individual integrated circuit modules, or multiple modules or steps among them are fabricated into a single integrated circuit module for implementation. As such, the present invention is not limited to any specific combination of hardware and software.

The above descriptions are only preferred embodiments of the present invention, and are not intended to limit the present invention. For those skilled in the art, the present invention may have various modifications and changes. Any modifications, equivalent replacements, improvements, etc. made within the spirit and principles of the present invention shall be included within the protection scope of the present invention.

Claims (10)

1. a processing method for e-mail messages, is characterized in that, comprising:

The first e-mail messages is obtained from server;

Described first e-mail messages is converted to voice messaging, and points out the user of first terminal to listen to described voice messaging.

2. method according to claim 1, is characterized in that, obtains described first e-mail messages comprise from described server:

Receiving notice message, wherein, described notification message is used for triggering from described first e-mail messages of described server acquisition;

Described notification message is resolved, obtains the identification information corresponding with described first e-mail messages;

Send a request message to described server, obtain described first e-mail messages, wherein, in described request message, carry described identification information.

3. method according to claim 2, it is characterized in that, receive the described notification message coming from described second terminal, wherein, described second terminal is positioned at predeterminable area, described notification message is when described second terminal detects in described server the described e-mail messages that there is extremely described second terminal to be sent according to predetermined period, triggers according to the information that described user is pre-configured.

4. method according to claim 1, is characterized in that, after the described user of prompting listens to described voice messaging, also comprises:

Receive the return information that described user is inputted by voice mode;

Described return information is converted to the second e-mail messages, and described second e-mail messages is sent to described server.

5. method according to any one of claim 1 to 4, is characterized in that, points out described user to listen to described voice messaging and comprises one of following:

Described user is pointed out to listen to described voice messaging by the mode sent SMS message;

Described user is pointed out to listen to described voice messaging by call voice.

6. a processing unit for e-mail messages, is characterized in that, comprising:

Acquisition module, for obtaining the first e-mail messages from server;

First processing module, for described first e-mail messages is converted to voice messaging, and points out the user of first terminal to listen to described voice messaging.

7. device according to claim 6, is characterized in that, described acquisition module comprises:

Receiving element, for receiving notice message, wherein, described notification message is used for triggering from described first e-mail messages of described server acquisition;

Resolution unit, for resolving described notification message, obtains the identification information corresponding with described first e-mail messages;

Acquiring unit, for sending a request message to described server, obtaining described first e-mail messages, wherein, carrying described identification information in described request message.

8. device according to claim 7, it is characterized in that, described receiving element, for receiving the described notification message coming from described second terminal, wherein, described second terminal is positioned at predeterminable area, and described notification message is when described second terminal detects in described server the described e-mail messages that there is extremely described second terminal to be sent according to predetermined period, triggers according to the information that described user is pre-configured.

9. device according to claim 6, is characterized in that, described device also comprises:

Receiver module, for receiving the return information that described user is inputted by voice mode;

Second processing module, for described return information is converted to the second e-mail messages, and is sent to described server by described second e-mail messages.

10. the device according to any one of claim 6 to 9, is characterized in that, described first processing module, points out described user to listen to described voice messaging for the mode by sending SMS message; Or, point out described user to listen to described voice messaging by call voice.