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BR0013104A - Processo para monitorar uma chamada, sistema e aparelho telefônico - Google Patents

Processo para monitorar uma chamada, sistema e aparelho telefônico

Info

Publication number
BR0013104A
BR0013104A BR0013104-0A BR0013104A BR0013104A BR 0013104 A BR0013104 A BR 0013104A BR 0013104 A BR0013104 A BR 0013104A BR 0013104 A BR0013104 A BR 0013104A
Authority
BR
Brazil
Prior art keywords
subscriber
terminal
call
msa
srf
Prior art date
Application number
BR0013104-0A
Other languages
English (en)
Other versions
BR0013104B1 (pt
Inventor
Sami Uskela
Original Assignee
Nokia Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nokia Corp filed Critical Nokia Corp
Publication of BR0013104A publication Critical patent/BR0013104A/pt
Publication of BR0013104B1 publication Critical patent/BR0013104B1/pt

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/428—Arrangements for placing incoming calls on hold
    • H04M3/4285—Notifying, informing or entertaining a held party while on hold, e.g. Music On Hold
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/12—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place intelligent networks

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Multimedia (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)

Abstract

"PROCESSO PARA MONITORAR UMA CHAMADA, SISTEMA E APARELHO TELEFôNICO". A presente invenção relaciona-se a um sistema telefônico compreendendo pelo menos um terminal (MSA) usado pelo assinante A, um terminal (MSB) usado pelo assinante B, um centro de comutação (MSCA, MSCB) para estabelecer uma chamada entre os assinantes A e B, e meios de conexão (SCF, SRF) para conectar o terminal do assinante A (MSA) a uma fonte audiovisual (3) quando o assinante B é incapaz de responder. Para oferecer a um assinante em espera um serviço mais amigável do que anteriormente, o sistema inclui um número de diversas fontes AV alternativas (3), os meios de conexão (SCF, SRF) sendo arranjados para conectar o terminal do assinante A (MSA) à fonte AV (3) escolhida pelo assinante A, quando o assinante B é incapaz de responder.
BRPI0013104-0A 1999-08-12 2000-08-11 Processo para monitorar uma chamada, sistema e aparelho telefônico BR0013104B1 (pt)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
FI991715A FI110907B (fi) 1999-08-12 1999-08-12 Menetelmä puhelun käsittelemiseksi
FI19991715 1999-08-12
PCT/FI2000/000687 WO2001013665A1 (en) 1999-08-12 2000-08-11 Method for handling a call

Publications (2)

Publication Number Publication Date
BR0013104A true BR0013104A (pt) 2002-05-07
BR0013104B1 BR0013104B1 (pt) 2014-01-21

Family

ID=8555147

Family Applications (1)

Application Number Title Priority Date Filing Date
BRPI0013104-0A BR0013104B1 (pt) 1999-08-12 2000-08-11 Processo para monitorar uma chamada, sistema e aparelho telefônico

Country Status (7)

Country Link
US (1) US6983145B1 (pt)
EP (1) EP1203503B1 (pt)
AU (1) AU6573200A (pt)
BR (1) BR0013104B1 (pt)
DE (1) DE60039174D1 (pt)
FI (1) FI110907B (pt)
WO (1) WO2001013665A1 (pt)

Families Citing this family (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DK1454504T3 (da) * 2001-11-20 2008-05-19 Ericsson Telefon Ab L M _Fremgangsmåde, apparat og arrangement i et telekommunikationsnetværk for at tilvejebringe styring af og muliggöre avancerede tjenester og brugergrænseoverflader i en mobiltelefon
EP1534034A1 (en) * 2003-11-24 2005-05-25 Hewlett-Packard Development Company, L.P. Communication system and method for informing of a delay of a call establishment
US8644886B1 (en) 2004-03-15 2014-02-04 Avaya Inc. Ring-tone messaging service
US8880035B1 (en) * 2004-03-31 2014-11-04 Avaya Inc. User customizable reverse ring tone
US8265260B2 (en) * 2005-07-28 2012-09-11 At&T Intellectual Property I, L.P. Methods, systems, and computer program products for providing human-assisted natural language call routing
KR100784970B1 (ko) 2006-04-24 2007-12-11 삼성전자주식회사 모바일 메신저 서비스 이용 중 음성 메시지를 전송하는이동통신단말기 및 그 방법
US7995728B1 (en) 2006-10-31 2011-08-09 Sprint Spectrum L.P. Personal ringback tone content selection and activation

Family Cites Families (24)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4577067A (en) 1983-10-05 1986-03-18 Alfred Levy Remotely controlled telephone hold program system
US6545589B1 (en) * 1984-09-14 2003-04-08 Aspect Communications Corporation Method and apparatus for managing telecommunications
US5117451A (en) * 1988-02-24 1992-05-26 Vmx/Opcom Interface to and operation of a voice messaging system
US4933966A (en) * 1989-01-23 1990-06-12 Intellicall, Inc. Method and apparatus for performing an automated collect call
US4953204A (en) 1989-10-17 1990-08-28 At&T Bell Laboratories Multilocation queuing for telephone calls
US5623690A (en) * 1992-06-03 1997-04-22 Digital Equipment Corporation Audio/video storage and retrieval for multimedia workstations by interleaving audio and video data in data file
US5444774A (en) * 1992-06-26 1995-08-22 At&T Corp. Interactive queuing sytem for call centers
US5309512A (en) * 1992-07-29 1994-05-03 At&T Bell Laboratories Call waiting deluxe feature
JP3681414B2 (ja) * 1993-02-08 2005-08-10 富士通株式会社 通話路制御方法及び装置
US5841854A (en) * 1994-02-16 1998-11-24 Priority Call Management, Inc. Wireless telephone integration system and method for call centers and workgroups
US5535270A (en) * 1994-09-06 1996-07-09 Rockwell International Corporation Automatic call distributor having multiple audio sources
US5579372A (en) * 1994-12-12 1996-11-26 Telefonaktiebolaget Lm Ericsson Flow control method for short message service - busy subscriber
US5572587A (en) * 1995-03-08 1996-11-05 Advanced Micro Devices Telephone system and method for easing wait time in queue
PT875110E (pt) 1996-01-15 2002-11-29 Interactive Telecom Inc Metodo para proporcionar mensagens de notificacao e de controlo de chamadas de voz atraves de um caminho de dados
US6064730A (en) * 1996-06-18 2000-05-16 Lucent Technologies Inc. Customer-self routing call center
US6014439A (en) * 1997-04-08 2000-01-11 Walker Asset Management Limited Partnership Method and apparatus for entertaining callers in a queue
US6118861A (en) * 1997-08-14 2000-09-12 Nortel Networks Corporation Calling party invoked held call monitoring
US6594355B1 (en) * 1997-10-06 2003-07-15 Worldcom, Inc. Method and apparatus for providing real time execution of specific communications services in an intelligent network
US6307845B1 (en) * 1998-02-23 2001-10-23 Telefonaktiebolaget Lm Ericsson Processing packet-switched voice calls directed to a mobile unit operating in circuit-switched mode
AU1101499A (en) * 1998-10-19 2000-05-08 Aspect Communications Corporation Enhanced call waiting
KR100281088B1 (ko) * 1998-12-12 2001-02-01 서평원 이동통신지능망의서비스수행방법
US6333979B1 (en) * 1998-12-17 2001-12-25 At&T Corp. Method and apparatus for assigning incoming communications to communications processing centers
US6456601B1 (en) * 1999-06-04 2002-09-24 Siemens Information And Communication Networks, Inc. Method and system to provide telephony tones and announcements in a packetized network environment
US20050078810A1 (en) * 2003-10-10 2005-04-14 Corvex, Inx. Automatic telephone call holding system

Also Published As

Publication number Publication date
EP1203503B1 (en) 2008-06-11
BR0013104B1 (pt) 2014-01-21
FI110907B (fi) 2003-04-15
FI19991715L (fi) 2001-02-13
EP1203503A1 (en) 2002-05-08
DE60039174D1 (de) 2008-07-24
AU6573200A (en) 2001-03-13
WO2001013665A1 (en) 2001-02-22
US6983145B1 (en) 2006-01-03

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Legal Events

Date Code Title Description
B25A Requested transfer of rights approved

Owner name: NOKIA SIEMENS NETWORKS OY (FI)

Free format text: TRANSFERIDO DE: NOKIA CORPORATION

B25G Requested change of headquarter approved

Owner name: NOKIA SIEMENS NETWORKS OY (FI)

Free format text: ENDERECO ALTERADO CONFORME SOLICITADO NA PETICAO NO 020100090255/RJ DE 27/09/2010.

B09A Decision: intention to grant [chapter 9.1 patent gazette]
B16A Patent or certificate of addition of invention granted [chapter 16.1 patent gazette]

Free format text: PRAZO DE VALIDADE: 10 (DEZ) ANOS CONTADOS A PARTIR DE 21/01/2014, OBSERVADAS AS CONDICOES LEGAIS.

B15K Others concerning applications: alteration of classification

Ipc: H04M 3/428 (2006.01), H04W 4/16 (2009.01)

B21F Lapse acc. art. 78, item iv - on non-payment of the annual fees in time

Free format text: REFERENTE A 19A ANUIDADE.

B25D Requested change of name of applicant approved
B25A Requested transfer of rights approved