AU2002339792A1 - A method and system for telemarketing - Google Patents

A method and system for telemarketing

Info

Publication number: AU2002339792A1
Authority: AU; Australia
Prior art keywords: telemarketing
Prior art date: 2001-12-10
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.): Abandoned

Application number

AU2002339792A

Inventor

Mats Enser

Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)

TELESPONS IT PRODUCTION AB

Original Assignee

TELESPONS IT PRODUCTION AB

Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)

2001-12-10

Filing date

2002-09-26

Publication date

2003-07-09

2002-09-26 Application filed by TELESPONS IT PRODUCTION AB filed Critical TELESPONS IT PRODUCTION AB

2003-07-09 Publication of AU2002339792A1 publication Critical patent/AU2002339792A1/en

Status Abandoned legal-status Critical Current

Classifications

- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/22—Arrangements for supervision, monitoring or testing
- H04M3/2218—Call detail recording
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5158—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing in combination with automated outdialling systems
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
- H04M3/382—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using authorisation codes or passwords
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/527—Centralised call answering arrangements not requiring operator intervention

Landscapes

Engineering & Computer Science (AREA)
Business, Economics & Management (AREA)
Signal Processing (AREA)
Marketing (AREA)
Accounting & Taxation (AREA)
Development Economics (AREA)
Strategic Management (AREA)
Finance (AREA)
Game Theory and Decision Science (AREA)
Entrepreneurship & Innovation (AREA)
Economics (AREA)
Physics & Mathematics (AREA)
General Business, Economics & Management (AREA)
General Physics & Mathematics (AREA)
Theoretical Computer Science (AREA)
Telephonic Communication Services (AREA)
Mobile Radio Communication Systems (AREA)

AU2002339792A 2001-12-10 2002-09-26 A method and system for telemarketing Abandoned AU2002339792A1 (en)

Applications Claiming Priority (3)

Application Number	Priority Date	Filing Date	Title
SE0104142A SE518752C2 (en)	2001-12-10	2001-12-10	Telemarketing procedure and system
SE0104142-5		2001-12-10
PCT/SE2002/001755 WO2003054765A1 (en)	2001-12-10	2002-09-26	A method and system for telemarketing

Publications (1)

Publication Number	Publication Date
AU2002339792A1 true AU2002339792A1 (en)	2003-07-09

Family

ID=20286259

Family Applications (1)

Application Number	Title	Priority Date	Filing Date
AU2002339792A Abandoned AU2002339792A1 (en)	2001-12-10	2002-09-26	A method and system for telemarketing

Country Status (4)

Country	Link
AU (1)	AU2002339792A1 (en)
NO (1)	NO20033504D0 (en)
SE (1)	SE518752C2 (en)
WO (1)	WO2003054765A1 (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
CN101686284A (en) *	2008-09-27	2010-03-31	上海东方希杰商务有限公司	Automatic voice ordering method for home shopping and system

Family Cites Families (6)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
US5499289A (en) *	1994-12-06	1996-03-12	At&T Corp.	Systems, methods and articles of manufacture for performing distributed telecommunications
US5819029A (en) *	1997-02-20	1998-10-06	Brittan Communications International Corp.	Third party verification system and method
US6216111B1 (en) *	1997-03-19	2001-04-10	Walker Digital, Llc	System and method for telemarketing presentations
US5960073A (en) *	1997-04-03	1999-09-28	Genesys Telecommunications Laboratories , Inc.	Method and apparatus for providing an interactive home agent with access to call center functionality and resources
DE19901137A1 (en) *	1999-01-14	2000-07-20	Alcatel Sa	Automatic consumer's dialling and selection system for telemarketing for customer contacting and service and information deals
JP2001174653A (en) *	1999-12-21	2001-06-29	Nec Corp	Array waveguide grating

2001
- 2001-12-10 SE SE0104142A patent/SE518752C2/en not_active IP Right Cessation
2002
- 2002-09-26 WO PCT/SE2002/001755 patent/WO2003054765A1/en not_active Ceased
- 2002-09-26 AU AU2002339792A patent/AU2002339792A1/en not_active Abandoned
2003
- 2003-08-07 NO NO20033504A patent/NO20033504D0/en not_active Application Discontinuation

Also Published As

Publication number	Publication date
SE0104142L (en)	2002-11-19
NO20033504L (en)	2003-08-07
WO2003054765A1 (en)	2003-07-03
NO20033504D0 (en)	2003-08-07
SE0104142D0 (en)	2001-12-10
SE518752C2 (en)	2002-11-19

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Legal Events

Date	Code	Title	Description
2004-08-26	MK6	Application lapsed section 142(2)(f)/reg. 8.3(3) - pct applic. not entering national phase