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AU2002225627A1 - Service monitoring system - Google Patents

Service monitoring system

Info

Publication number
AU2002225627A1
AU2002225627A1 AU2002225627A AU2562702A AU2002225627A1 AU 2002225627 A1 AU2002225627 A1 AU 2002225627A1 AU 2002225627 A AU2002225627 A AU 2002225627A AU 2562702 A AU2562702 A AU 2562702A AU 2002225627 A1 AU2002225627 A1 AU 2002225627A1
Authority
AU
Australia
Prior art keywords
monitoring system
service monitoring
service
monitoring
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU2002225627A
Inventor
Gregory Keough
Timothy Keough
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Aperserv Technologies Inc
Original Assignee
Aperserv Technologies Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Aperserv Technologies Inc filed Critical Aperserv Technologies Inc
Publication of AU2002225627A1 publication Critical patent/AU2002225627A1/en
Abandoned legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5003—Managing SLA; Interaction between SLA and QoS
    • H04L41/5009—Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5061—Network service management, e.g. ensuring proper service fulfilment according to agreements characterised by the interaction between service providers and their network customers, e.g. customer relationship management
    • H04L41/5067—Customer-centric QoS measurements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
    • H04L43/0823—Errors, e.g. transmission errors
    • H04L43/0829—Packet loss
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/50—Testing arrangements
    • H04L43/55—Testing of service level quality, e.g. simulating service usage
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/80—Responding to QoS
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5003—Managing SLA; Interaction between SLA and QoS
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5029—Service quality level-based billing, e.g. dependent on measured service level customer is charged more or less
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
    • H04L43/0805—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters by checking availability
    • H04L43/0817—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters by checking availability by checking functioning
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
    • H04L43/0852—Delays
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/16—Threshold monitoring

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Quality & Reliability (AREA)
  • Multimedia (AREA)
  • Environmental & Geological Engineering (AREA)
  • Business, Economics & Management (AREA)
  • General Business, Economics & Management (AREA)
  • Debugging And Monitoring (AREA)
AU2002225627A 2000-11-20 2001-11-20 Service monitoring system Abandoned AU2002225627A1 (en)

Applications Claiming Priority (5)

Application Number Priority Date Filing Date Title
US71512300A 2000-11-20 2000-11-20
US09715123 2000-11-20
US27972301P 2001-03-30 2001-03-30
US60279723 2001-03-30
PCT/US2001/043130 WO2002042923A1 (en) 2000-11-20 2001-11-20 Service monitoring system

Publications (1)

Publication Number Publication Date
AU2002225627A1 true AU2002225627A1 (en) 2002-06-03

Family

ID=26959851

Family Applications (1)

Application Number Title Priority Date Filing Date
AU2002225627A Abandoned AU2002225627A1 (en) 2000-11-20 2001-11-20 Service monitoring system

Country Status (2)

Country Link
AU (1) AU2002225627A1 (en)
WO (1) WO2002042923A1 (en)

Families Citing this family (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7904580B2 (en) 2005-06-30 2011-03-08 Intel Corporation Digital media player exposing operational state data
US7929450B2 (en) 2008-02-29 2011-04-19 Alcatel Lucent In-bound mechanism that monitors end-to-end QOE of services with application awareness
US9531652B2 (en) 2013-08-05 2016-12-27 Tangoe, Inc. Communications routing and contact updates
US9325718B2 (en) 2013-08-05 2016-04-26 Tangoe, Inc. System and method for communications routing

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5974237A (en) * 1996-12-18 1999-10-26 Northern Telecom Limited Communications network monitoring
US6061724A (en) * 1997-01-29 2000-05-09 Infovista Sa Modelling process for an information system, in particular with a view to measuring performance and monitoring the quality of service, and a measurement and monitoring system implementing this process
US5958009A (en) * 1997-02-27 1999-09-28 Hewlett-Packard Company System and method for efficiently monitoring quality of service in a distributed processing environment
US6138122A (en) * 1998-03-02 2000-10-24 Agilent Technologies Modeling of internet services
US6286047B1 (en) * 1998-09-10 2001-09-04 Hewlett-Packard Company Method and system for automatic discovery of network services

Also Published As

Publication number Publication date
WO2002042923A1 (en) 2002-05-30

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