[go: up one dir, main page]

AU2002212643A1 - Topology-based reasoning apparatus for root-cause analysis of network faults - Google Patents

Topology-based reasoning apparatus for root-cause analysis of network faults

Info

Publication number
AU2002212643A1
AU2002212643A1 AU2002212643A AU1264302A AU2002212643A1 AU 2002212643 A1 AU2002212643 A1 AU 2002212643A1 AU 2002212643 A AU2002212643 A AU 2002212643A AU 1264302 A AU1264302 A AU 1264302A AU 2002212643 A1 AU2002212643 A1 AU 2002212643A1
Authority
AU
Australia
Prior art keywords
topology
root
cause analysis
based reasoning
network faults
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU2002212643A
Inventor
Lev Bregman
Nir Kaftan
Igor Kouperschmidt
Yuval Lifshitz
Shlomo Mallal
Alexander Pavlenko
Adir Pridor
Doron Valadarsky
Alexander Virtser
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
TTI Team Telecom International Ltd
Original Assignee
TTI Team Telecom International Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by TTI Team Telecom International Ltd filed Critical TTI Team Telecom International Ltd
Publication of AU2002212643A1 publication Critical patent/AU2002212643A1/en
Abandoned legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0062—Provisions for network management
    • H04Q3/0075—Fault management techniques
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/0604—Management of faults, events, alarms or notifications using filtering, e.g. reduction of information by using priority, element types, position or time
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/0631—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
    • H04L41/065—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis involving logical or physical relationship, e.g. grouping and hierarchies
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/12—Discovery or management of network topologies

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
AU2002212643A 2000-10-19 2001-10-18 Topology-based reasoning apparatus for root-cause analysis of network faults Abandoned AU2002212643A1 (en)

Applications Claiming Priority (7)

Application Number Priority Date Filing Date Title
US24164700P 2000-10-19 2000-10-19
US24136500P 2000-10-19 2000-10-19
US24061700P 2000-10-19 2000-10-19
US60/240,617 2000-10-19
US60/241,647 2000-10-19
US60/241,365 2000-10-19
PCT/IL2001/000963 WO2002033980A2 (en) 2000-10-19 2001-10-18 Topology-based reasoning apparatus for root-cause analysis of network faults

Publications (1)

Publication Number Publication Date
AU2002212643A1 true AU2002212643A1 (en) 2002-04-29

Family

ID=27399375

Family Applications (1)

Application Number Title Priority Date Filing Date
AU2002212643A Abandoned AU2002212643A1 (en) 2000-10-19 2001-10-18 Topology-based reasoning apparatus for root-cause analysis of network faults

Country Status (4)

Country Link
US (1) US7043661B2 (en)
EP (1) EP1279211B1 (en)
AU (1) AU2002212643A1 (en)
WO (1) WO2002033980A2 (en)

Families Citing this family (260)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7392309B2 (en) 1999-10-27 2008-06-24 American Power Conversion Corporation Network appliance management
US6714977B1 (en) 1999-10-27 2004-03-30 Netbotz, Inc. Method and system for monitoring computer networks and equipment
US7752024B2 (en) * 2000-05-05 2010-07-06 Computer Associates Think, Inc. Systems and methods for constructing multi-layer topological models of computer networks
US7500143B2 (en) * 2000-05-05 2009-03-03 Computer Associates Think, Inc. Systems and methods for managing and analyzing faults in computer networks
AU2001261258A1 (en) * 2000-05-05 2001-11-20 Aprisma Management Technologies, Inc. Help desk systems and methods for use with communications networks
US7237138B2 (en) * 2000-05-05 2007-06-26 Computer Associates Think, Inc. Systems and methods for diagnosing faults in computer networks
US6968540B2 (en) * 2000-10-25 2005-11-22 Opnet Technologies Inc. Software instrumentation method and apparatus
US8271626B2 (en) 2001-01-26 2012-09-18 American Power Conversion Corporation Methods for displaying physical network topology and environmental status by location, organization, or responsible party
WO2002060124A2 (en) 2001-01-26 2002-08-01 Netbotz, Inc. Method and system for a set of network appliances which can be connected to provide enhanced collaboration, scalability, and reliability
EP1246435A1 (en) * 2001-03-28 2002-10-02 BRITISH TELECOMMUNICATIONS public limited company Fault management system to preempt line faults in communications networks
JP2004526371A (en) * 2001-03-28 2004-08-26 ブリティッシュ・テレコミュニケーションズ・パブリック・リミテッド・カンパニー Fault Management System for Eliminating Line Faults in Communication Networks
AU2002329611A1 (en) 2001-07-20 2003-03-03 Altaworks Corporation System and method for adaptive threshold determination for performance metrics
US7219034B2 (en) 2001-09-13 2007-05-15 Opnet Technologies, Inc. System and methods for display of time-series data distribution
DK1502201T3 (en) 2002-05-03 2010-05-03 American Power Conv Corp Method and apparatus for collecting and displaying network device information
US7680753B2 (en) * 2002-07-10 2010-03-16 Satyam Computer Services Limited System and method for fault identification in an electronic system based on context-based alarm analysis
AU2003253934A1 (en) * 2002-07-16 2004-02-02 Arkados, Inc. Atomic self-healing architecture
CA2433766A1 (en) * 2002-08-14 2004-02-14 Tropic Networks Inc. A method for describing problems in a telecommunications network
US7434109B1 (en) 2002-09-26 2008-10-07 Computer Associates Think, Inc. Network fault manager for maintaining alarm conditions
CN1650274A (en) * 2002-12-26 2005-08-03 富士通株式会社 Operation managing method and operation managing server
US7206972B2 (en) * 2003-01-09 2007-04-17 Alcatel Path commissioning analysis and diagnostic tool
US7257744B2 (en) * 2003-03-17 2007-08-14 Tyco Telecommunications (Us) Inc. System and method for fault diagnosis using distributed alarm correlation
US20050144151A1 (en) * 2003-04-02 2005-06-30 Fischman Reuben S. System and method for decision analysis and resolution
US8566292B2 (en) 2003-04-14 2013-10-22 Schneider Electric It Corporation Method and system for journaling and accessing sensor and configuration data
EP1616236B1 (en) 2003-04-14 2016-11-23 Schneider Electric IT Corporation Method and system for journaling and accessing sensor and configuration data
WO2004092907A2 (en) * 2003-04-14 2004-10-28 Netbotz, Inc. Extensible sensor monitoring, alert processing and notification system and method
US7263632B2 (en) * 2003-05-07 2007-08-28 Microsoft Corporation Programmatic computer problem diagnosis and resolution and automated reporting and updating of the same
GB2406741B (en) * 2003-09-30 2006-04-12 Siemens Ag A method and apparatus for identifying faults in a network that has generated a plurality of fault alarms
US7189027B2 (en) * 2003-10-01 2007-03-13 Infiltrator Systems, Inc. Corrugated leaching chamber
CA2487629C (en) * 2003-11-12 2009-06-02 Tropic Networks Inc. Method and system for fault isolation within a network element in an optical network
US20050138031A1 (en) * 2003-12-05 2005-06-23 Wefers Wolfgang M. Systems and methods for assigning task-oriented roles to users
US20060179348A1 (en) * 2004-03-31 2006-08-10 Danilo Florissi Method and apparatus for representing, managing and problem reporting in RFID networks
US8041799B1 (en) * 2004-04-30 2011-10-18 Sprint Communications Company L.P. Method and system for managing alarms in a communications network
US20060031473A1 (en) * 2004-07-07 2006-02-09 Wood John A System and method for high capacity fault correlation
JP2006031109A (en) * 2004-07-12 2006-02-02 Ntt Docomo Inc Management system and management method
US7860016B1 (en) * 2004-08-25 2010-12-28 Emc Corporation Method and apparatus for configuration and analysis of network routing protocols
US7437611B2 (en) * 2004-10-21 2008-10-14 International Business Machines Corporation System and method for problem determination using dependency graphs and run-time behavior models
US7512841B2 (en) * 2004-10-22 2009-03-31 Hewlett-Packard Development Company, L.P. Method and system for network fault analysis
JP4260723B2 (en) * 2004-11-04 2009-04-30 株式会社日立製作所 Information processing apparatus, information processing apparatus control method, and program
US8145748B2 (en) 2004-12-13 2012-03-27 American Power Conversion Corporation Remote monitoring system
US7711814B1 (en) 2004-12-13 2010-05-04 American Power Conversion Corporation Method and system for remote monitoring of a power supply device with user registration capability
US7721152B1 (en) 2004-12-21 2010-05-18 Symantec Operating Corporation Integration of cluster information with root cause analysis tool
EP1703350B1 (en) * 2005-03-17 2019-05-08 Siemens Aktiengesellschaft Diagnostics of an automation system
US7926099B1 (en) * 2005-07-15 2011-04-12 Novell, Inc. Computer-implemented method and system for security event transport using a message bus
US8463899B2 (en) * 2005-07-29 2013-06-11 Bmc Software, Inc. System, method and computer program product for optimized root cause analysis
US7792045B1 (en) * 2005-08-25 2010-09-07 Emc Corporation Method and apparatus for configuration and analysis of internal network routing protocols
JP4527642B2 (en) * 2005-09-29 2010-08-18 富士通株式会社 Network failure diagnosis apparatus, network failure diagnosis method, and network failure diagnosis program
GB2431067B (en) 2005-10-07 2008-05-07 Cramer Systems Ltd Telecommunications service management
GB2432992B (en) * 2005-11-18 2008-09-10 Cramer Systems Ltd Network planning
US7500142B1 (en) * 2005-12-20 2009-03-03 International Business Machines Corporation Preliminary classification of events to facilitate cause-based analysis
GB2433675B (en) * 2005-12-22 2008-05-07 Cramer Systems Ltd Communications circuit design
GB2435362B (en) * 2006-02-20 2008-11-26 Cramer Systems Ltd Method of configuring devices in a telecommunications network
FR2900015B1 (en) * 2006-04-14 2008-11-28 Bouygues Telecom Sa METHOD FOR DETECTING EVENTS IN A DATA TRANSPORT NETWORK
US7646294B2 (en) 2006-05-22 2010-01-12 Honeywell International Inc. Alarm maps to facilitate root cause analysis through spatial and pattern recognition
US8868718B1 (en) * 2006-06-28 2014-10-21 Emc Corporation Method and apparatus for providing scalability in resource management and analysis systems
US9715675B2 (en) 2006-08-10 2017-07-25 Oracle International Corporation Event-driven customizable automated workflows for incident remediation
US8024214B2 (en) * 2006-08-15 2011-09-20 International Business Machines Corporation System and method of visualization for aggregation of change tracking information
US7647530B2 (en) * 2006-10-13 2010-01-12 Hewlett-Packard Development Company, L.P. Network fault pattern analyzer
US7984452B2 (en) 2006-11-10 2011-07-19 Cptn Holdings Llc Event source management using a metadata-driven framework
US7529974B2 (en) * 2006-11-30 2009-05-05 Microsoft Corporation Grouping failures to infer common causes
US20080140817A1 (en) * 2006-12-06 2008-06-12 Agarwal Manoj K System and method for performance problem localization
US20080229153A1 (en) * 2007-03-13 2008-09-18 At&T Knowledge Ventures, Lp System and method of network error analysis
CN101755495B (en) 2007-05-15 2013-10-16 美国能量变换公司 Method and system for managing facility power and cooling
DE112007003612T5 (en) * 2007-08-08 2010-06-17 Abb Ab Alarm analysis system and method for alarm statistics from a process control system
US8848544B2 (en) * 2007-11-08 2014-09-30 Cisco Technology, Inc. Event correlation using network data flow simulation over unmanaged network segments
US7804766B2 (en) * 2007-11-16 2010-09-28 At&T Intellectual Property Ii, L.P. Devices, systems, and/or methods regarding virtual routing forwarding
US9104988B2 (en) * 2007-12-04 2015-08-11 Verizon Patent And Licensing Inc. System and method for providing facilities management based on weather vulnerability
US8599725B2 (en) 2008-03-17 2013-12-03 Comcast Cable Communications, Llc Representing and searching network multicast trees
US8259594B2 (en) * 2008-03-17 2012-09-04 Comcast Cable Holding, Llc Method for detecting video tiling
US8185488B2 (en) * 2008-04-17 2012-05-22 Emc Corporation System and method for correlating events in a pluggable correlation architecture
JP4489128B2 (en) * 2008-04-23 2010-06-23 株式会社日立製作所 Apparatus and method for monitoring a computer system
US8112378B2 (en) * 2008-06-17 2012-02-07 Hitachi, Ltd. Methods and systems for performing root cause analysis
US8230269B2 (en) * 2008-06-17 2012-07-24 Microsoft Corporation Monitoring data categorization and module-based health correlations
US8051202B2 (en) * 2008-08-18 2011-11-01 At&T Intellectual Property I, L.P. Method and apparatus for providing alarm correlation for a gateway router
US8001423B2 (en) * 2008-09-26 2011-08-16 Bae Systems Information And Electronic Systems Integration Inc. Prognostic diagnostic capability tracking system
US8407170B2 (en) * 2008-11-25 2013-03-26 Lockheed Martin Corporation Root-cause analysis system and associated methods
US7904753B2 (en) * 2009-01-06 2011-03-08 International Business Machines Corporation Method and system to eliminate disruptions in enterprises
US8532839B2 (en) 2009-06-22 2013-09-10 Johnson Controls Technology Company Systems and methods for statistical control and fault detection in a building management system
US10739741B2 (en) 2009-06-22 2020-08-11 Johnson Controls Technology Company Systems and methods for detecting changes in energy usage in a building
US9286582B2 (en) 2009-06-22 2016-03-15 Johnson Controls Technology Company Systems and methods for detecting changes in energy usage in a building
US8600556B2 (en) 2009-06-22 2013-12-03 Johnson Controls Technology Company Smart building manager
US9753455B2 (en) * 2009-06-22 2017-09-05 Johnson Controls Technology Company Building management system with fault analysis
US8788097B2 (en) * 2009-06-22 2014-07-22 Johnson Controls Technology Company Systems and methods for using rule-based fault detection in a building management system
US11269303B2 (en) 2009-06-22 2022-03-08 Johnson Controls Technology Company Systems and methods for detecting changes in energy usage in a building
US8731724B2 (en) 2009-06-22 2014-05-20 Johnson Controls Technology Company Automated fault detection and diagnostics in a building management system
US8532808B2 (en) 2009-06-22 2013-09-10 Johnson Controls Technology Company Systems and methods for measuring and verifying energy savings in buildings
US9196009B2 (en) 2009-06-22 2015-11-24 Johnson Controls Technology Company Systems and methods for detecting changes in energy usage in a building
US9606520B2 (en) 2009-06-22 2017-03-28 Johnson Controls Technology Company Automated fault detection and diagnostics in a building management system
EP2460313A1 (en) * 2009-07-31 2012-06-06 Telefonaktiebolaget L M Ericsson (PUBL) Service monitoring and service problem diagnosing in communications network
US8099197B2 (en) * 2009-08-18 2012-01-17 Enphase Energy, Inc. Method and system for distributed energy generator message aggregation
US8255525B2 (en) * 2009-08-19 2012-08-28 International Business Machines Corporation System and method for circuit and path based event correlation
US8037343B2 (en) * 2009-09-15 2011-10-11 Verizon Patent And Licensing, Inc. Trap-based configuration audit
JP5542398B2 (en) * 2009-09-30 2014-07-09 株式会社日立製作所 Root cause analysis result display method, apparatus and system for failure
CN101707537B (en) * 2009-11-18 2012-01-25 华为技术有限公司 Positioning method of failed link and alarm root cause analyzing method, equipment and system
US20110141914A1 (en) * 2009-12-15 2011-06-16 Chen-Yui Yang Systems and Methods for Providing Ethernet Service Circuit Management
US8230261B2 (en) * 2009-12-17 2012-07-24 Hewlett-Packard Development Company, L.P. Field replaceable unit acquittal policy
US8423827B2 (en) 2009-12-28 2013-04-16 International Business Machines Corporation Topology based correlation of threshold crossing alarms
JP5446894B2 (en) * 2010-01-12 2014-03-19 富士通株式会社 Network management support system, network management support device, network management support method and program
US8694836B2 (en) * 2010-01-27 2014-04-08 Telcordia Technologies, Inc. Fault diagnosis employing probabilistic models and statistical learning
US9774506B2 (en) * 2010-06-29 2017-09-26 Telefonaktiebolaget Lm Ericsson (Publ) Method and apparatus for analysis of the operation of a communication system using events
US9009530B1 (en) * 2010-06-30 2015-04-14 Purdue Research Foundation Interactive, constraint-network prognostics and diagnostics to control errors and conflicts (IPDN)
US20120047467A1 (en) * 2010-08-17 2012-02-23 International Business Machines Corporation Port compatibilty checking for stream processing
US8626682B2 (en) * 2011-02-22 2014-01-07 Thomson Reuters Global Resources Automatic data cleaning for machine learning classifiers
US9122995B2 (en) * 2011-03-15 2015-09-01 Microsoft Technology Licensing, Llc Classification of stream-based data using machine learning
US8990536B2 (en) 2011-06-01 2015-03-24 Schneider Electric It Corporation Systems and methods for journaling and executing device control instructions
EP2566103B1 (en) * 2011-08-29 2017-08-02 Alcatel Lucent Apparatus and method for correlating faults in an information carrying network
CN103797468A (en) 2011-09-21 2014-05-14 惠普发展公司，有限责任合伙企业 Automatic detection of system anomalies
US9021077B2 (en) 2011-09-26 2015-04-28 Hitachi, Ltd. Management computer and method for root cause analysis
CN102404141B (en) * 2011-11-04 2014-03-12 华为技术有限公司 Method and device of alarm inhibition
US8719196B2 (en) 2011-12-19 2014-05-06 Go Daddy Operating Company, LLC Methods for monitoring computer resources using a first and second matrix, and a feature relationship tree
US8600915B2 (en) 2011-12-19 2013-12-03 Go Daddy Operating Company, LLC Systems for monitoring computer resources
US9952103B2 (en) 2011-12-22 2018-04-24 Schneider Electric It Corporation Analysis of effect of transient events on temperature in a data center
US20130179563A1 (en) * 2012-01-05 2013-07-11 Hitachi, Ltd. Information system, computer and method for identifying cause of phenomenon
US8924787B2 (en) 2012-01-24 2014-12-30 Nec Laboratories America, Inc. Network debugging
WO2013121529A1 (en) * 2012-02-14 2013-08-22 株式会社日立製作所 Computer program and monitoring device
US9059939B2 (en) 2012-02-23 2015-06-16 Infosys Limited End-to-end network service assurance solution
US8837302B2 (en) 2012-04-27 2014-09-16 Motorola Mobility Llc Mapping a network fault
US8867371B2 (en) 2012-04-27 2014-10-21 Motorola Mobility Llc Estimating physical locations of network faults
US9003460B2 (en) 2012-04-27 2015-04-07 Google Technology Holdings LLC Network monitoring with estimation of network path to network element location
US8868736B2 (en) 2012-04-27 2014-10-21 Motorola Mobility Llc Estimating a severity level of a network fault
EP2811409A4 (en) 2012-05-07 2015-10-14 Hitachi Ltd COMPUTER SYSTEM, STORAGE MANAGEMENT COMPUTER, AND STORAGE MANAGEMENT METHOD
US9390388B2 (en) 2012-05-31 2016-07-12 Johnson Controls Technology Company Systems and methods for measuring and verifying energy usage in a building
JP5978804B2 (en) * 2012-07-02 2016-08-24 富士通株式会社 Program, method and information processing apparatus for managing system
US8930964B2 (en) 2012-07-31 2015-01-06 Hewlett-Packard Development Company, L.P. Automatic event correlation in computing environments
JP6115148B2 (en) * 2013-01-23 2017-04-19 富士通株式会社 Alarm management device, communication device, alarm control device, alarm management method, communication method, alarm control method, alarm management program, communication program, and alarm control program
US9195943B2 (en) * 2013-03-12 2015-11-24 Bmc Software, Inc. Behavioral rules discovery for intelligent computing environment administration
US9197886B2 (en) 2013-03-13 2015-11-24 Arris Enterprises, Inc. Detecting plant degradation using peer-comparison
US9025469B2 (en) 2013-03-15 2015-05-05 Arris Technology, Inc. Method for estimating cable plant topology
US9535570B2 (en) * 2013-03-15 2017-01-03 WIN—911 Software Method and system for remote alarm event notifications for automated machinery
US9042236B2 (en) 2013-03-15 2015-05-26 Arris Technology, Inc. Method using equalization data to determine defects in a cable plant
US10477199B2 (en) 2013-03-15 2019-11-12 Arris Enterprises Llc Method for identifying and prioritizing fault location in a cable plant
US9195535B2 (en) 2013-04-30 2015-11-24 Hewlett-Packard Development Company, L.P. Hotspot identification
US9203740B2 (en) 2013-07-18 2015-12-01 Globalfoundries Inc. Automated network fault location
CN104767630B (en) * 2014-01-03 2018-12-07 中国移动通信集团浙江有限公司 A kind of worksheet processing method and device based on alarm association
US9794113B2 (en) * 2014-02-04 2017-10-17 Cisco Technology, Inc. Network alert pattern mining
US9660862B2 (en) 2014-03-31 2017-05-23 International Business Machines Corporation Localizing faults in wireless communication networks
US9350670B2 (en) 2014-04-22 2016-05-24 International Business Machines Corporation Network load estimation and prediction for cellular networks
US9456312B2 (en) 2014-04-22 2016-09-27 International Business Machines Corporation Correlating road network information and user mobility information for wireless communication network planning
US9497648B2 (en) 2014-04-30 2016-11-15 International Business Machines Corporation Detecting cellular connectivity issues in a wireless communication network
US20160072688A1 (en) * 2014-09-08 2016-03-10 Mayank DESAI Fault monitoring in multi-domain networks
US9778639B2 (en) 2014-12-22 2017-10-03 Johnson Controls Technology Company Systems and methods for adaptively updating equipment models
CN105827422B (en) * 2015-01-06 2018-12-07 中国移动通信集团上海有限公司 A kind of method and device of determining network element alarming incidence relation
US9742625B2 (en) 2015-08-12 2017-08-22 Servicenow, Inc. Automated electronic computing and communication system event analysis and management
US10498588B2 (en) 2015-08-13 2019-12-03 Level 3 Communications, Llc Systems and methods for managing network health
US10432451B2 (en) 2015-08-13 2019-10-01 Level 3 Communications, Llc Systems and methods for managing network health
US10318366B2 (en) * 2015-09-04 2019-06-11 International Business Machines Corporation System and method for relationship based root cause recommendation
US10909018B2 (en) 2015-09-04 2021-02-02 International Business Machines Corporation System and method for end-to-end application root cause recommendation
US10367710B2 (en) * 2015-10-22 2019-07-30 Solarwinds Worldwide, Llc Method and apparatus for generating network dependencies
US10009216B2 (en) 2015-11-12 2018-06-26 International Business Machines Corporation Repeat execution of root cause analysis logic through run-time discovered topology pattern maps
CN107241210A (en) * 2016-03-29 2017-10-10 阿里巴巴集团控股有限公司 Abnormal monitoring alarm method and device
US10411946B2 (en) * 2016-06-14 2019-09-10 TUPL, Inc. Fixed line resource management
US20180033017A1 (en) * 2016-07-29 2018-02-01 Ramesh Gopalakrishnan IYER Cognitive technical assistance centre agent
US10402289B2 (en) * 2016-09-07 2019-09-03 Nec Corporation Fine-grained causal anomaly inference for complex system fault diagnosis
TWI608365B (en) * 2016-09-23 2017-12-11 財團法人工業技術研究院 Disturbance source tracing method
CN107995014B (en) * 2016-10-26 2021-03-09 北京亿阳信通科技有限公司 Method and device for discovering function topology based on alarm information
EP3327637B1 (en) * 2016-11-25 2023-05-10 Accenture Global Solutions Limited On-demand fault reduction framework
US10862738B2 (en) * 2017-03-01 2020-12-08 Teoco Corporation System and method for alarm correlation and root cause determination
US10951462B1 (en) 2017-04-27 2021-03-16 8X8, Inc. Fault isolation in data communications centers
CN108600009B (en) * 2018-04-25 2021-03-30 北京思特奇信息技术股份有限公司 Network alarm root positioning method based on alarm data analysis
US11579614B2 (en) * 2018-07-16 2023-02-14 Optumsoft, Inc. Incorporating rules into complex automated decision making
US20200099570A1 (en) * 2018-09-26 2020-03-26 Ca, Inc. Cross-domain topological alarm suppression
CN109150635B (en) * 2018-10-26 2021-09-07 中国农业银行股份有限公司 Fault influence analysis method and device
US11449370B2 (en) 2018-12-11 2022-09-20 DotWalk, Inc. System and method for determining a process flow of a software application and for automatically generating application testing code
EP3963347A4 (en) 2019-07-03 2023-02-08 Schneider Electric USA, Inc. SYSTEMS AND METHODS FOR THE AUTOMATIC CHARACTERIZATION OF DISTURBANCES IN AN ELECTRICAL SYSTEM
US11520650B2 (en) 2019-09-05 2022-12-06 Robin Systems, Inc. Performing root cause analysis in a multi-role application
US11177998B2 (en) * 2019-09-25 2021-11-16 International Business Machines Corporation Cross domain topology from machine learning
US11157347B2 (en) * 2019-12-02 2021-10-26 EMC IP Holding Company LLC Detection of resource bottlenecks in user devices using artificial intelligence and causal graphs
CN111352759B (en) * 2019-12-31 2024-04-02 杭州亚信软件有限公司 Alarm root cause judging method and device
US11025508B1 (en) 2020-04-08 2021-06-01 Servicenow, Inc. Automatic determination of code customizations
US11296922B2 (en) 2020-04-10 2022-04-05 Servicenow, Inc. Context-aware automated root cause analysis in managed networks
US10999152B1 (en) 2020-04-20 2021-05-04 Servicenow, Inc. Discovery pattern visualizer
US11301435B2 (en) 2020-04-22 2022-04-12 Servicenow, Inc. Self-healing infrastructure for a dual-database system
US11392768B2 (en) 2020-05-07 2022-07-19 Servicenow, Inc. Hybrid language detection model
US11263195B2 (en) 2020-05-11 2022-03-01 Servicenow, Inc. Text-based search of tree-structured tables
US11470107B2 (en) 2020-06-10 2022-10-11 Servicenow, Inc. Matching configuration items with machine learning
US11277359B2 (en) 2020-06-11 2022-03-15 Servicenow, Inc. Integration of a messaging platform with a remote network management application
US11451573B2 (en) 2020-06-16 2022-09-20 Servicenow, Inc. Merging duplicate items identified by a vulnerability analysis
US11379089B2 (en) 2020-07-02 2022-07-05 Servicenow, Inc. Adaptable user interface layout for applications
US11277321B2 (en) 2020-07-06 2022-03-15 Servicenow, Inc. Escalation tracking and analytics system
US11301503B2 (en) 2020-07-10 2022-04-12 Servicenow, Inc. Autonomous content orchestration
US11449535B2 (en) 2020-07-13 2022-09-20 Servicenow, Inc. Generating conversational interfaces based on metadata
US11632300B2 (en) 2020-07-16 2023-04-18 Servicenow, Inc. Synchronization of a shared service configuration across computational instances
US11748115B2 (en) 2020-07-21 2023-09-05 Servicenow, Inc. Application and related object schematic viewer for software application change tracking and management
US11343079B2 (en) 2020-07-21 2022-05-24 Servicenow, Inc. Secure application deployment
US11272007B2 (en) 2020-07-21 2022-03-08 Servicenow, Inc. Unified agent framework including push-based discovery and real-time diagnostics features
US11095506B1 (en) 2020-07-22 2021-08-17 Servicenow, Inc. Discovery of resources associated with cloud operating system
US11582106B2 (en) 2020-07-22 2023-02-14 Servicenow, Inc. Automatic discovery of cloud-based infrastructure and resources
US11275580B2 (en) 2020-08-12 2022-03-15 Servicenow, Inc. Representing source code as implicit configuration items
US11372920B2 (en) 2020-08-31 2022-06-28 Servicenow, Inc. Generating relational charts with accessibility for visually-impaired users
US11245591B1 (en) 2020-09-17 2022-02-08 Servicenow, Inc. Implementation of a mock server for discovery applications
US11150784B1 (en) 2020-09-22 2021-10-19 Servicenow, Inc. User interface elements for controlling menu displays
US11625141B2 (en) 2020-09-22 2023-04-11 Servicenow, Inc. User interface generation with machine learning
US11632303B2 (en) 2020-10-07 2023-04-18 Servicenow, Inc Enhanced service mapping based on natural language processing
US11734025B2 (en) 2020-10-14 2023-08-22 Servicenow, Inc. Configurable action generation for a remote network management platform
US11342081B2 (en) 2020-10-21 2022-05-24 Servicenow, Inc. Privacy-enhanced contact tracing using mobile applications and portable devices
US11258847B1 (en) 2020-11-02 2022-02-22 Servicenow, Inc. Assignments of incoming requests to servers in computing clusters and other environments
US11868593B2 (en) 2020-11-05 2024-01-09 Servicenow, Inc. Software architecture and user interface for process visualization
US11363115B2 (en) 2020-11-05 2022-06-14 Servicenow, Inc. Integrated operational communications between computational instances of a remote network management platform
US11281442B1 (en) 2020-11-18 2022-03-22 Servicenow, Inc. Discovery and distribution of software applications between multiple operational environments
US11693831B2 (en) 2020-11-23 2023-07-04 Servicenow, Inc. Security for data at rest in a remote network management platform
US11269618B1 (en) 2020-12-10 2022-03-08 Servicenow, Inc. Client device support for incremental offline updates
US11216271B1 (en) 2020-12-10 2022-01-04 Servicenow, Inc. Incremental update for offline data access
CN114640577B (en) * 2020-12-16 2024-08-02 北京神州泰岳软件股份有限公司 Method and device for positioning root cause of base station outage
US12164367B2 (en) * 2020-12-18 2024-12-10 Intel Corporation Systems, methods, and devices for reducing systemic risks
US11630717B2 (en) 2021-01-06 2023-04-18 Servicenow, Inc. Machine-learning based similarity engine
US11301365B1 (en) 2021-01-13 2022-04-12 Servicenow, Inc. Software test coverage through real-time tracing of user activity
US11418586B2 (en) 2021-01-19 2022-08-16 Servicenow, Inc. Load balancing of discovery agents across proxy servers
US11921878B2 (en) 2021-01-21 2024-03-05 Servicenow, Inc. Database security through obfuscation
US11301271B1 (en) 2021-01-21 2022-04-12 Servicenow, Inc. Configurable replacements for empty states in user interfaces
US11513885B2 (en) 2021-02-16 2022-11-29 Servicenow, Inc. Autonomous error correction in a multi-application platform
US11277369B1 (en) 2021-03-02 2022-03-15 Servicenow, Inc. Message queue architecture and interface for a multi-application platform
US11831729B2 (en) 2021-03-19 2023-11-28 Servicenow, Inc. Determining application security and correctness using machine learning based clustering and similarity
US12254063B2 (en) 2021-03-22 2025-03-18 Servicenow, Inc. Cross-modality curiosity for sparse-reward tasks
US11640369B2 (en) 2021-05-05 2023-05-02 Servicenow, Inc. Cross-platform communication for facilitation of data sharing
US11635953B2 (en) 2021-05-07 2023-04-25 Servicenow, Inc. Proactive notifications for robotic process automation
US11635752B2 (en) 2021-05-07 2023-04-25 Servicenow, Inc. Detection and correction of robotic process automation failures
US12224896B2 (en) 2021-05-14 2025-02-11 International Business Machines Corporation Scoring events as likely cause events in a resource network
US11277475B1 (en) 2021-06-01 2022-03-15 Servicenow, Inc. Automatic discovery of storage cluster
US11762668B2 (en) 2021-07-06 2023-09-19 Servicenow, Inc. Centralized configuration data management and control
US12020556B2 (en) * 2021-07-08 2024-06-25 Infosys Limited Method and system for real-time cross-verification of alarms
US11418571B1 (en) 2021-07-29 2022-08-16 Servicenow, Inc. Server-side workflow improvement based on client-side data mining
CN113595797B (en) * 2021-08-02 2024-06-21 北京汇钧科技有限公司 Alarm information processing method and device, electronic equipment and storage medium
US11516307B1 (en) 2021-08-09 2022-11-29 Servicenow, Inc. Support for multi-type users in a single-type computing system
US12254352B2 (en) 2021-10-28 2025-03-18 Servicenow, Inc. Reduced memory utilization for data analytics procedures
US11960353B2 (en) 2021-11-08 2024-04-16 Servicenow, Inc. Root cause analysis based on process optimization data
US11734381B2 (en) 2021-12-07 2023-08-22 Servicenow, Inc. Efficient downloading of related documents
US12099567B2 (en) 2021-12-20 2024-09-24 Servicenow, Inc. Viewports and sub-pages for web-based user interfaces
US12437250B2 (en) 2021-12-21 2025-10-07 Servicenow, Inc. Multi-dimensional process mining and analysis
US12001502B2 (en) 2022-01-11 2024-06-04 Servicenow, Inc. Common fragment caching for web documents
US11829233B2 (en) 2022-01-14 2023-11-28 Servicenow, Inc. Failure prediction in a computing system based on machine learning applied to alert data
US12261904B2 (en) 2022-01-20 2025-03-25 Servicenow, Inc. Nested request-response protocol network communications
US12481416B2 (en) 2022-02-01 2025-11-25 Servicenow, Inc. Progressive refresh of user interface screens
US11582317B1 (en) 2022-02-07 2023-02-14 Servicenow, Inc. Payload recording and comparison techniques for discovery
US11734150B1 (en) 2022-06-10 2023-08-22 Servicenow, Inc. Activity tracing through event correlation across multiple software applications
US11989538B2 (en) 2022-06-21 2024-05-21 Servicenow, Inc. Orchestration for robotic process automation
CN115174350B (en) * 2022-06-30 2024-07-02 济南浪潮数据技术有限公司 Operation and maintenance alarm method, device, equipment and medium
US12231508B2 (en) 2022-07-12 2025-02-18 Servicenow, Inc. Rapid error detection through command validation
US12056473B2 (en) 2022-08-01 2024-08-06 Servicenow, Inc. Low-code / no-code layer for interactive application development
US12095634B2 (en) 2022-08-12 2024-09-17 Servicenow, Inc. Hybrid request routing system
US12500820B2 (en) 2022-09-20 2025-12-16 Servicenow, Inc. Smart detection for determination of database accuracy
US12039328B2 (en) 2022-09-30 2024-07-16 Servicenow, Inc. Configuration items for supporting automations and efficacies thereof
US12141048B2 (en) 2022-10-12 2024-11-12 Servicenow, Inc. Machine learning model for determining software defect criticality
US12072775B2 (en) 2022-12-07 2024-08-27 Servicenow, Inc. Centralized configuration and change tracking for a computing platform
US12147487B2 (en) 2022-12-07 2024-11-19 Servicenow, Inc. Computationally efficient traversal of virtual tables
CN116088465B (en) * 2022-12-19 2026-01-02 阿里巴巴（中国）有限公司 Fault diagnosis methods, devices, equipment and readable storage media
US12487906B2 (en) 2022-12-22 2025-12-02 Servicenow, Inc. Discovery and predictive simulation of software-based processes
US12192245B2 (en) 2023-01-23 2025-01-07 Servicenow, Inc. Control of cloud infrastructure configuration
US12299419B2 (en) 2023-01-26 2025-05-13 Servicenow, Inc. Unified framework for configuration and deployment of platform intelligence
US12499311B2 (en) 2023-03-03 2025-12-16 Servicenow, Inc. Language model preprocessing with weighted n-grams
US12131168B1 (en) 2023-04-18 2024-10-29 Servicenow, Inc. Outcome-oriented automation platform
US12222834B2 (en) 2023-05-24 2025-02-11 Servicenow, Inc. Discovery troubleshooting based on machine learning
US12294581B2 (en) 2023-06-14 2025-05-06 Servicenow, Inc. Identifying security vulnerabilities based on access control lists
US12437158B2 (en) 2023-07-18 2025-10-07 Servicenow, Inc. Method for filtering and semi-automatically labeling training data
US12425195B2 (en) 2023-07-24 2025-09-23 Service Now, Inc. Client-side sharing of cryptographic keys
US12248361B2 (en) 2023-07-31 2025-03-11 Servicenow, Inc. Parallelized exception handling for large datasets
US12499119B2 (en) 2023-08-07 2025-12-16 Servicenow, Inc. Template-based generation of synthetic data sets
US12518041B2 (en) 2023-08-18 2026-01-06 Servicenow, Inc. Configurable security policy architecture
US12474900B2 (en) 2023-09-08 2025-11-18 Servicenow, Inc. Interface element configuration and management for application platforms
US12362995B2 (en) 2023-11-06 2025-07-15 Servicenow, Inc. Reconciliation of partial configuration items
US12254014B1 (en) 2024-02-23 2025-03-18 Servicenow, Inc. Document creation with guided generative artificial intelligence
US12438790B1 (en) 2024-03-26 2025-10-07 Servicenow, Inc. Network anomaly detection using clustering

Family Cites Families (26)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5309448A (en) * 1992-01-03 1994-05-03 International Business Machines Corporation Methods and systems for alarm correlation and fault localization in communication networks
US5392328A (en) 1993-02-04 1995-02-21 Bell Communications Research, Inc. System and method for automatically detecting root causes of switching connection failures in a telephone network
KR960701563A (en) * 1993-02-23 1996-02-24 티모시 가이 에드윈 리드베터 EVENT CORRELATION
GB9303640D0 (en) 1993-02-23 1993-04-07 British Telecomm Object-oriented correlation
US5528516A (en) 1994-05-25 1996-06-18 System Management Arts, Inc. Apparatus and method for event correlation and problem reporting
US6601048B1 (en) 1997-09-12 2003-07-29 Mci Communications Corporation System and method for detecting and managing fraud
US5737319A (en) * 1996-04-15 1998-04-07 Mci Corporation Dynamic network topology determination
US6118936A (en) * 1996-04-18 2000-09-12 Mci Communications Corporation Signaling network management system for converting network events into standard form and then correlating the standard form events with topology and maintenance information
US5768501A (en) * 1996-05-28 1998-06-16 Cabletron Systems Method and apparatus for inter-domain alarm correlation
US5946373A (en) 1996-06-21 1999-08-31 Mci Communications Corporation Topology-based fault analysis in telecommunications networks
US5771274A (en) 1996-06-21 1998-06-23 Mci Communications Corporation Topology-based fault analysis in telecommunications networks
US6072777A (en) 1996-06-28 2000-06-06 Mci Communications Corporation System and method for unreported root cause analysis
US5864662A (en) 1996-06-28 1999-01-26 Mci Communication Corporation System and method for reported root cause analysis
GB2318479B (en) 1996-10-21 2001-04-04 Northern Telecom Ltd Problem model for alarm correlation
US5995485A (en) 1996-11-26 1999-11-30 Mci Communications Corporation Method and apparatus for isolating network failures by correlating paths issuing alarms with failure spans
US6445774B1 (en) * 1997-11-17 2002-09-03 Mci Communications Corporation System for automated workflow in a network management and operations system
US6026442A (en) 1997-11-24 2000-02-15 Cabletron Systems, Inc. Method and apparatus for surveillance in communications networks
US6393386B1 (en) 1998-03-26 2002-05-21 Visual Networks Technologies, Inc. Dynamic modeling of complex networks and prediction of impacts of faults therein
JP2000020428A (en) 1998-07-07 2000-01-21 Sumitomo Electric Ind Ltd Network management system
US6108702A (en) 1998-12-02 2000-08-22 Micromuse, Inc. Method and apparatus for determining accurate topology features of a network
US6446136B1 (en) 1998-12-31 2002-09-03 Computer Associates Think, Inc. System and method for dynamic correlation of events
US6707795B1 (en) * 1999-04-26 2004-03-16 Nortel Networks Limited Alarm correlation method and system
US6292099B1 (en) 1999-09-20 2001-09-18 Telefonaktiebolaget L M Ericsson (Publ) Event management system utilizing dynamic adaptation for external devices
US6463441B1 (en) 1999-10-12 2002-10-08 System Improvements, Inc. Incident analysis and solution system
US6615367B1 (en) 1999-10-28 2003-09-02 General Electric Company Method and apparatus for diagnosing difficult to diagnose faults in a complex system
US6766368B1 (en) * 2000-05-23 2004-07-20 Verizon Laboratories Inc. System and method for providing an internet-based correlation service

Also Published As

Publication number Publication date
WO2002033980A2 (en) 2002-04-25
WO2002033980A3 (en) 2002-10-24
EP1279211B1 (en) 2013-11-20
US7043661B2 (en) 2006-05-09
US20020111755A1 (en) 2002-08-15
EP1279211A4 (en) 2007-09-12
EP1279211A2 (en) 2003-01-29

Similar Documents

Publication Publication Date Title
AU2002212643A1 (en) Topology-based reasoning apparatus for root-cause analysis of network faults
GB2358264B (en) Authoring tool for network troubleshooter
AU2001279166A1 (en) Network emulator for testing voip connections
AU2001264917A1 (en) Service quality monitoring process
AU2724301A (en) Apparatus and method for intelligent scalable switching network
AU2001282891A1 (en) Contact apparatus particularly useful with test equipment
AU1338001A (en) Method and apparatus for detecting mpls network failures
IL219559A0 (en) A firewall network application apparatus
AU3486299A (en) Method and apparatus for multiprotocol switching and routing
AU3077699A (en) Apparatus for performing hippotherapy
AU4977799A (en) Wafer cleaning apparatus
AU2001283397A1 (en) Neural network device for evolving appropriate connections
EP1071944A4 (en) Fault detection apparatus
AU2001233039A1 (en) Radio network test analysis system
AU3584101A (en) Test apparatus
HK1002835B (en) Testing apparatus
AU1384100A (en) Separator apparatus
AUPP046997A0 (en) Magnification test apparatus
GB2344947B (en) Test apparatus for power supply networks
AUPP209098A0 (en) Washing apparatus
AU1160101A (en) Monitoring apparatus
AU3772499A (en) Method for sanitizing dental equipment using microwaves
EP1032242A3 (en) Switching method, switching equipment and switching network
AU7803100A (en) Test apparatus
AU2674999A (en) Modular power quality monitoring device