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AU2001268211A1 - Interactive customer-business interview system and process for managing interview flow - Google Patents

Interactive customer-business interview system and process for managing interview flow

Info

Publication number
AU2001268211A1
AU2001268211A1 AU2001268211A AU6821101A AU2001268211A1 AU 2001268211 A1 AU2001268211 A1 AU 2001268211A1 AU 2001268211 A AU2001268211 A AU 2001268211A AU 6821101 A AU6821101 A AU 6821101A AU 2001268211 A1 AU2001268211 A1 AU 2001268211A1
Authority
AU
Australia
Prior art keywords
interview
managing
business
flow
interactive customer
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU2001268211A
Inventor
Brian L. Green
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
GE Financial Assurance Holdings Inc
Original Assignee
GE Financial Assurance Holdings Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by GE Financial Assurance Holdings Inc filed Critical GE Financial Assurance Holdings Inc
Publication of AU2001268211A1 publication Critical patent/AU2001268211A1/en
Abandoned legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/99941—Database schema or data structure
    • Y10S707/99943—Generating database or data structure, e.g. via user interface

Landscapes

  • Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Engineering & Computer Science (AREA)
  • Accounting & Taxation (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Economics (AREA)
  • Game Theory and Decision Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Telephonic Communication Services (AREA)
AU2001268211A 2000-06-07 2001-06-07 Interactive customer-business interview system and process for managing interview flow Abandoned AU2001268211A1 (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US09/588,750 US6701322B1 (en) 2000-06-07 2000-06-07 Interactive customer-business interview system and process for managing interview flow
US09588750 2000-06-07
PCT/US2001/018294 WO2001095138A1 (en) 2000-06-07 2001-06-07 Interactive customer-business interview system and process for managing interview flow

Publications (1)

Publication Number Publication Date
AU2001268211A1 true AU2001268211A1 (en) 2001-12-17

Family

ID=24355137

Family Applications (1)

Application Number Title Priority Date Filing Date
AU2001268211A Abandoned AU2001268211A1 (en) 2000-06-07 2001-06-07 Interactive customer-business interview system and process for managing interview flow

Country Status (5)

Country Link
US (1) US6701322B1 (en)
EP (1) EP1305731A1 (en)
JP (1) JP2003536136A (en)
AU (1) AU2001268211A1 (en)
WO (1) WO2001095138A1 (en)

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US8566125B1 (en) 2004-09-20 2013-10-22 Genworth Holdings, Inc. Systems and methods for performing workflow
US9082125B2 (en) 2006-01-11 2015-07-14 Cc Serve Corporation System and method for managing a telemarketing campaign
US20070288359A1 (en) * 2006-04-18 2007-12-13 Susan Amadio Processing of credit applications
US8103947B2 (en) * 2006-04-20 2012-01-24 Timecove Corporation Collaborative system and method for generating biographical accounts
US8689098B2 (en) 2006-04-20 2014-04-01 Google Inc. System and method for organizing recorded events using character tags
US8793579B2 (en) 2006-04-20 2014-07-29 Google Inc. Graphical user interfaces for supporting collaborative generation of life stories
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US20080086504A1 (en) * 2006-10-05 2008-04-10 Joseph Sanders Virtual interview system
US8060390B1 (en) 2006-11-24 2011-11-15 Voices Heard Media, Inc. Computer based method for generating representative questions from an audience
US8275803B2 (en) 2008-05-14 2012-09-25 International Business Machines Corporation System and method for providing answers to questions
US8332394B2 (en) * 2008-05-23 2012-12-11 International Business Machines Corporation System and method for providing question and answers with deferred type evaluation
US20100235343A1 (en) * 2009-03-13 2010-09-16 Microsoft Corporation Predicting Interestingness of Questions in Community Question Answering
US20100235311A1 (en) * 2009-03-13 2010-09-16 Microsoft Corporation Question and answer search
US9838541B2 (en) * 2009-04-06 2017-12-05 Wendell D. Brown Method and apparatus for content presentation in association with a communication connection
US20110125734A1 (en) * 2009-11-23 2011-05-26 International Business Machines Corporation Questions and answers generation
US8892550B2 (en) 2010-09-24 2014-11-18 International Business Machines Corporation Source expansion for information retrieval and information extraction
US8903758B2 (en) 2011-09-20 2014-12-02 Jill Benita Nephew Generating navigable readable personal accounts from computer interview related applications
US9355376B2 (en) 2012-05-11 2016-05-31 Qvidian, Inc. Rules library for sales playbooks
US10621880B2 (en) 2012-09-11 2020-04-14 International Business Machines Corporation Generating secondary questions in an introspective question answering system
US9020920B1 (en) * 2012-12-07 2015-04-28 Noble Systems Corporation Identifying information resources for contact center agents based on analytics
US9189742B2 (en) * 2013-11-20 2015-11-17 Justin London Adaptive virtual intelligent agent
US10380656B2 (en) 2015-02-27 2019-08-13 Ebay Inc. Dynamic predefined product reviews
US11079896B2 (en) 2015-12-29 2021-08-03 Emd Millipore Corporation Interactive system and method of instrumenting a bio-manufacturing process
US10796217B2 (en) 2016-11-30 2020-10-06 Microsoft Technology Licensing, Llc Systems and methods for performing automated interviews
US11816639B2 (en) 2021-07-28 2023-11-14 Capital One Services, Llc Providing an interface for interview sessions

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Also Published As

Publication number Publication date
WO2001095138A1 (en) 2001-12-13
JP2003536136A (en) 2003-12-02
EP1305731A1 (en) 2003-05-02
US6701322B1 (en) 2004-03-02

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