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AU2001247933A1 - Automated complaint management system - Google Patents

Automated complaint management system

Info

Publication number
AU2001247933A1
AU2001247933A1 AU2001247933A AU4793301A AU2001247933A1 AU 2001247933 A1 AU2001247933 A1 AU 2001247933A1 AU 2001247933 A AU2001247933 A AU 2001247933A AU 4793301 A AU4793301 A AU 4793301A AU 2001247933 A1 AU2001247933 A1 AU 2001247933A1
Authority
AU
Australia
Prior art keywords
management system
complaint management
automated
automated complaint
management
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
AU2001247933A
Inventor
Brenda Pomerance
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Individual
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US09/543,049 external-priority patent/US7529679B1/en
Priority claimed from US09/793,687 external-priority patent/US7343295B2/en
Application filed by Individual filed Critical Individual
Publication of AU2001247933A1 publication Critical patent/AU2001247933A1/en
Abandoned legal-status Critical Current

Links

Classifications

    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/18Legal services
    • G06Q50/182Alternative dispute resolution
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
  • Tourism & Hospitality (AREA)
  • Human Resources & Organizations (AREA)
  • Economics (AREA)
  • General Business, Economics & Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Marketing (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Primary Health Care (AREA)
  • Technology Law (AREA)
  • General Health & Medical Sciences (AREA)
  • Data Mining & Analysis (AREA)
  • Health & Medical Sciences (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
AU2001247933A 2000-04-05 2001-04-02 Automated complaint management system Abandoned AU2001247933A1 (en)

Applications Claiming Priority (11)

Application Number Priority Date Filing Date Title
US09/543,049 US7529679B1 (en) 2000-04-05 2000-04-05 Automated alternative dispute resolution
US09543049 2000-04-05
US20370500P 2000-05-11 2000-05-11
US60203705 2000-05-11
US21622200P 2000-07-05 2000-07-05
US60216222 2000-07-05
US09793687 2001-02-26
US09/793,687 US7343295B2 (en) 2000-04-05 2001-02-26 Automated complaint resolution system
US09817072 2001-03-26
US09/817,072 US20010044729A1 (en) 2000-04-05 2001-03-26 Automated complaint management system
PCT/US2001/010722 WO2001077945A1 (en) 2000-04-05 2001-04-02 Automated complaint management system

Publications (1)

Publication Number Publication Date
AU2001247933A1 true AU2001247933A1 (en) 2001-10-23

Family

ID=27539486

Family Applications (1)

Application Number Title Priority Date Filing Date
AU2001247933A Abandoned AU2001247933A1 (en) 2000-04-05 2001-04-02 Automated complaint management system

Country Status (3)

Country Link
US (1) US20010044729A1 (en)
AU (1) AU2001247933A1 (en)
WO (1) WO2001077945A1 (en)

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Also Published As

Publication number Publication date
WO2001077945A1 (en) 2001-10-18
US20010044729A1 (en) 2001-11-22

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