ATA82002A - Vermittlungssystem - Google Patents

Vermittlungssystem

Info

Publication number: ATA82002A
Authority: AT; Austria
Prior art keywords: switching system; switching
Prior art date: 2002-01-02

Application number

AT0000802A

Other languages

English (en)

Other versions

AT414068B (de

Inventor

Manfred Pignitter

Ernst Flege

Original Assignee

Ericsson Austria Gmbh

Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)

2002-01-02

Filing date

2002-01-02

Publication date

2005-11-15

2002-01-02 Application filed by Ericsson Austria Gmbh filed Critical Ericsson Austria Gmbh

2002-01-02 Priority to AT0000802A priority Critical patent/AT414068B/de

2002-12-19 Priority to AU2002361372A priority patent/AU2002361372A1/en

2002-12-19 Priority to DE10297551T priority patent/DE10297551D2/de

2002-12-19 Priority to US10/500,637 priority patent/US7095839B2/en

2002-12-19 Priority to GB0414943A priority patent/GB2398962B/en

2002-12-19 Priority to PCT/AT2002/000358 priority patent/WO2003061255A1/de

2005-11-15 Publication of ATA82002A publication Critical patent/ATA82002A/de

2006-08-15 Application granted granted Critical

2006-08-15 Publication of AT414068B publication Critical patent/AT414068B/de

Classifications

- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
- H04M3/5237—Interconnection arrangements between ACD systems
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
- H04M3/42323—PBX's with CTI arrangements
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/5183—Call or contact centers with computer-telephony arrangements

Landscapes

Engineering & Computer Science (AREA)
Signal Processing (AREA)
Business, Economics & Management (AREA)
Marketing (AREA)
Sub-Exchange Stations And Push- Button Telephones (AREA)
Telephonic Communication Services (AREA)
Use Of Switch Circuits For Exchanges And Methods Of Control Of Multiplex Exchanges (AREA)

AT0000802A 2002-01-02 2002-01-02 Vermittlungssystem AT414068B (de)

Priority Applications (6)

Application Number	Priority Date	Filing Date	Title
AT0000802A AT414068B (de)	2002-01-02	2002-01-02	Vermittlungssystem
AU2002361372A AU2002361372A1 (en)	2002-01-02	2002-12-19	Switching system with separate control connection to remote branch exchanges
DE10297551T DE10297551D2 (de)	2002-01-02	2002-12-19	Vermittlungssystem mit separater Steuerverbindung zu abgesetzten Nebenstellanlagen
US10/500,637 US7095839B2 (en)	2002-01-02	2002-12-19	Switching system with separate control connection to remote branch exchanges
GB0414943A GB2398962B (en)	2002-01-02	2002-12-19	Switching system with separate control connection to remote branch exchanges
PCT/AT2002/000358 WO2003061255A1 (de)	2002-01-02	2002-12-19	Vermittlungssystem mit separater steuerverbindung zu abgesetzten nebenstellanlagen

Applications Claiming Priority (1)

Application Number	Priority Date	Filing Date	Title
AT0000802A AT414068B (de)	2002-01-02	2002-01-02	Vermittlungssystem

Publications (2)

Publication Number	Publication Date
ATA82002A true ATA82002A (de)	2005-11-15
AT414068B AT414068B (de)	2006-08-15

Family

ID=3500488

Family Applications (1)

Application Number	Title	Priority Date	Filing Date
AT0000802A AT414068B (de)	2002-01-02	2002-01-02	Vermittlungssystem

Country Status (6)

Country	Link
US (1)	US7095839B2 (de)
AT (1)	AT414068B (de)
AU (1)	AU2002361372A1 (de)
DE (1)	DE10297551D2 (de)
GB (1)	GB2398962B (de)
WO (1)	WO2003061255A1 (de)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
DE102004012503B4 (de) *	2004-03-15	2006-04-06	Cycos Ag	Kommunikationsserver und Verfahren zur Steuerung und Überwachung von Endgeräten, und Kombination aus einem Kommunikationsserver, einer Mehrzahl von Kommunikationsknoten und Endgeräten
ITMI20071859A1 (it) *	2007-09-27	2009-03-28	Phonetica S R L	Metodo e apparato per il decentramento di postazioni d'operatore di centralini telefonici attraverso reti di tipo ip.

Family Cites Families (11)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
US5937051A (en) *	1993-07-08	1999-08-10	Teknekron Infoswitch Corporation	Method and system for transferring calls and call-related data between a plurality of call centers
US5884032A (en) *	1995-09-25	1999-03-16	The New Brunswick Telephone Company, Limited	System for coordinating communications via customer contact channel changing system using call centre for setting up the call between customer and an available help agent
US5915012A (en) *	1997-01-14	1999-06-22	Genesys, Telecommunications Laboratories, Inc.	System and method for operating a plurality of call centers
US5825870A (en) *	1996-04-05	1998-10-20	Genesys Telecommunications Laboratories	Methods and apparatus for implementing a network call center
US6130933A (en) *	1996-02-02	2000-10-10	Genesys Telecommunications Laboratories, Inc.	Apparatus and methods for coordinating telephone and data communications
US5778060A (en) *	1996-04-19	1998-07-07	At&T Corp	Work at home ACD agent network with cooperative control
US5946387A (en) *	1997-02-10	1999-08-31	Genesys Telecommunications Laboratories, Inc,	Agent-level network call routing
US6373836B1 (en) *	1997-09-15	2002-04-16	Genesys Telecommunications Laboratories, Inc.	Apparatus and methods in routing internet protocol network telephony calls in a centrally-managed call center system
FI980382L (fi) *	1998-02-19	1999-08-20	Nokia Networks Oy	Tietoliikennejärjestelmä ja menetelmä ISDN-vaihdeliittymän järjestämis eksi
US6442256B1 (en) *	1999-02-02	2002-08-27	Lucent Technologies Inc.	System and method for establishing a call path through a private network
ES2243261T3 (es)	1999-03-31	2005-12-01	Siemens Aktiengesellschaft	Procedimiento para la transmision de datos a los miembros de un servicio de operadoras.

2002
- 2002-01-02 AT AT0000802A patent/AT414068B/de not_active IP Right Cessation
- 2002-12-19 WO PCT/AT2002/000358 patent/WO2003061255A1/de not_active Ceased
- 2002-12-19 US US10/500,637 patent/US7095839B2/en not_active Expired - Fee Related
- 2002-12-19 GB GB0414943A patent/GB2398962B/en not_active Expired - Fee Related
- 2002-12-19 AU AU2002361372A patent/AU2002361372A1/en not_active Abandoned
- 2002-12-19 DE DE10297551T patent/DE10297551D2/de not_active Ceased

Also Published As

Publication number	Publication date
US20050041791A1 (en)	2005-02-24
DE10297551D2 (de)	2004-12-02
AU2002361372A1 (en)	2003-07-30
AT414068B (de)	2006-08-15
GB2398962B (en)	2005-03-30
WO2003061255A1 (de)	2003-07-24
US7095839B2 (en)	2006-08-22
GB0414943D0 (en)	2004-08-04
GB2398962A (en)	2004-09-01

Publication	Publication Date	Title
DE60331027D1 (de)	2010-03-11	tsprechendes System
DE60310803D1 (de)	2007-02-15	Schaltvorrichtung
DK1540907T3 (da)	2012-12-10	Konferencesystem
ATA12182002A (de)	2005-10-15	Schaltwandler
DE50210973D1 (de)	2007-11-08	Meltblown-Anlage
DE60322243D1 (de)	2008-08-28	Schalteinrichtung
DE60300037D1 (de)	2004-10-21	Schaltvorrichtung
DK1357642T3 (da)	2013-01-14	Tilslutningssystem
NO20021470L (no)	2003-09-26	Bryteranordning
DE60303546D1 (de)	2006-04-20	Schaltvorrichtung
DE60317779D1 (de)	2008-01-10	Bogensysteme
DE60336790D1 (de)	2011-06-01	Optisches Vermittlungssystem
EP1513177A4 (de)	2008-10-08	Schalter
DE60304009D1 (de)	2006-05-11	Schaltvorrichtung
DE60308622D1 (de)	2006-11-09	Leistungsschalter
BR0311793B1 (pt)	2013-12-31	Projétil de neblina
DE50302653D1 (de)	2006-05-11	Zoomsystem
DE60214042D1 (de)	2006-09-28	Nass-trocken-reinigungssystem
FR2840103B1 (fr)	2005-09-23	Disjoncteur
DE50301699D1 (de)	2005-12-22	Schalteinrichtung
DE50313410D1 (de)	2011-02-24	Schaltgerät
DE50310585D1 (de)	2008-11-13	Schalteinrichtung
DE50301381D1 (de)	2005-11-17	R-schalter
DE60302376D1 (de)	2005-12-29	Schutzschalter
DK1348606T3 (da)	2008-07-07	Sporskifte-indstillingssystem

Legal Events

Date	Code	Title	Description
2016-07-15	MM01	Lapse because of not paying annual fees	Effective date: 20151115