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MX2016006523A - Metodo y aparato para utilizar acciones de cliente para inteligencia y gestion de tienda. - Google Patents

Metodo y aparato para utilizar acciones de cliente para inteligencia y gestion de tienda.

Info

Publication number
MX2016006523A
MX2016006523A MX2016006523A MX2016006523A MX2016006523A MX 2016006523 A MX2016006523 A MX 2016006523A MX 2016006523 A MX2016006523 A MX 2016006523A MX 2016006523 A MX2016006523 A MX 2016006523A MX 2016006523 A MX2016006523 A MX 2016006523A
Authority
MX
Mexico
Prior art keywords
store
management
systems
customer actions
intelligence
Prior art date
Application number
MX2016006523A
Other languages
English (en)
Inventor
A Jones Nicholaus
J Taylor Robert
A Jones Matthew
J Vasgaard Aaron
Original Assignee
Wal Mart Stores Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Wal Mart Stores Inc filed Critical Wal Mart Stores Inc
Publication of MX2016006523A publication Critical patent/MX2016006523A/es

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0281—Customer communication at a business location, e.g. providing product or service information, consulting
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087—Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0639—Locating goods or services, e.g. based on physical position of the goods or services within a shopping facility

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Economics (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Development Economics (AREA)
  • Strategic Management (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Human Resources & Organizations (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Game Theory and Decision Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

En algunas modalidades, en la presente se proporcionan sistemas, aparatos y métodos útiles para mejorar la gestión de tienda. Estos utilizan acciones de cliente para proporcionar u obtener inteligencia de tienda y/o mejorar la gestión de tienda de manera que los asociados de la tienda se liberen para hacer otras tareas (por ejemplo, ayudar a los clientes) y reducir el riesgo de error humano. En una forma, el sistema incluye un circuito de control configurado para recibir datos obtenidos por un cliente en el ambiente de ventas al por menor, los datos obtenidos de un identificador de activos asociado con un producto determinado o exhibidor de producto, y procesa los datos obtenidos y actualiza los sistemas y registros de tienda con respecto a los mismos. En algunas modalidades, puede tomarse una acción adicional en respuesta a los datos recibidos y procesados.
MX2016006523A 2015-05-22 2016-05-18 Metodo y aparato para utilizar acciones de cliente para inteligencia y gestion de tienda. MX2016006523A (es)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US201562165857P 2015-05-22 2015-05-22

Publications (1)

Publication Number Publication Date
MX2016006523A true MX2016006523A (es) 2016-11-21

Family

ID=56320508

Family Applications (1)

Application Number Title Priority Date Filing Date
MX2016006523A MX2016006523A (es) 2015-05-22 2016-05-18 Metodo y aparato para utilizar acciones de cliente para inteligencia y gestion de tienda.

Country Status (4)

Country Link
US (1) US20160342939A1 (es)
CA (1) CA2930157A1 (es)
GB (1) GB2540029A (es)
MX (1) MX2016006523A (es)

Families Citing this family (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN106600741A (zh) * 2016-12-21 2017-04-26 云南电网有限责任公司信息中心 一种基于二维码及移动技术的大型数字机房巡检方法
US20180225744A1 (en) * 2017-02-03 2018-08-09 Shopper Scientist Llc In-Store Display with Selective Display of Products Based on Visibility Metric
CN108364047B (zh) * 2018-02-11 2022-03-22 京东方科技集团股份有限公司 电子价签、电子价签系统及数据处理方法
US11488189B2 (en) * 2018-11-28 2022-11-01 Kyndryl, Inc. Interactive loyalty rewards structure
CA3122936A1 (en) * 2021-04-29 2022-10-29 Allan MALCOMSON Computer implemented system and method of providing customer support in-store
JP2023062391A (ja) * 2021-10-21 2023-05-08 富士フイルムビジネスイノベーション株式会社 情報処理装置、商品推薦システムおよびプログラム
US20240202804A1 (en) * 2022-12-16 2024-06-20 Ncr Corporation System and method for collecting item location information based on crowd-sourced data

Family Cites Families (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20070043621A1 (en) * 2002-04-29 2007-02-22 Collins Harry W Food product scale system and method for providing in-store incentives to customers
US8249928B2 (en) * 2002-04-29 2012-08-21 Valassis In-Store Solutions, Inc. Food product scale and method for providing in-store incentives to customers
US20060085268A1 (en) * 2004-10-15 2006-04-20 Rki Corporation Dba Retail Media Solutions Access to product supplemental information, in a store
US7440903B2 (en) * 2005-01-28 2008-10-21 Target Brands, Inc. System and method for evaluating and recommending planograms
US10134056B2 (en) * 2011-12-16 2018-11-20 Ebay Inc. Systems and methods for providing information based on location
US9082131B2 (en) * 2012-01-30 2015-07-14 Topcon Positioning Systems, Inc. Method and apparatus for tracking items and providing item information
US9886678B2 (en) * 2013-09-25 2018-02-06 Sap Se Graphic representations of planograms
US20150127445A1 (en) * 2013-11-07 2015-05-07 Andrew I. Jaffee Customer Loyalty System and Method
US20150134429A1 (en) * 2013-11-08 2015-05-14 Sears Brands, L.L.C. Wireless identifier device enabled interactive consumer experience
US10430855B2 (en) * 2014-06-10 2019-10-01 Hussmann Corporation System, and methods for interaction with a retail environment

Also Published As

Publication number Publication date
GB201608623D0 (en) 2016-06-29
US20160342939A1 (en) 2016-11-24
CA2930157A1 (en) 2016-11-22
GB2540029A (en) 2017-01-04

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