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Savoy et al., 2016 - Google Patents

Factors for customer information satisfaction: User approved and empirically evaluated

Savoy et al., 2016

Document ID
3995813778958671631
Author
Savoy A
Salvendy G
Publication year
Publication venue
International Journal of Human–Computer Interaction

External Links

Snippet

Overall customer satisfaction with websites has been linked with many positive customer behaviors and attitudes. In the highly competitive e-markets, website designers are consistently searching for new ways to gain an edge. Customer information satisfaction …
Continue reading at www.tandfonline.com (other versions)

Classifications

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