Mahdzan et al., 2016 - Google Patents
Case Study 1: Co-creating value with online banking services: The case of MaybankMahdzan et al., 2016
View PDF- Document ID
- 3620761841384038364
- Author
- Mahdzan N
- Mohd-Any A
- Hamzah Z
- Publication year
- Publication venue
- Services Marketing Cases in Emerging Markets: An Asian Perspective
External Links
Snippet
As the largest component of the domestic financial system, the Malaysian banking industry has achieved significant milestones since the country gained Independence in 1957. The Central Bank of Malaysia, Bank Negara Malaysia (BNM), regulates the industry with the aim …
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