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Hoehle et al., 2012 - Google Patents

Advancing task-technology fit theory: a formative measurement approach to determining task-channel fit for electronic banking channels

Hoehle et al., 2012

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Document ID
3022587879549867617
Author
Hoehle H
Huff S
Publication year
Publication venue
Information systems foundations: theory building in information systems

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Since the advent of contingency theory in organisational research, the notion of 'fit'has continuously grown in importance. The fit concept is evident in a variety of theories in information systems (IS) research as well. In particular, task-technology fit (TTF) theory is …
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