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McFarlan et al., 1995 - Google Patents

How to manage an IT outsourcing alliance

McFarlan et al., 1995

Document ID
2460006648522271084
Author
McFarlan F
Nolan R
Publication year
Publication venue
MIT Sloan Management Review

External Links

Snippet

Companies are increasingly outsourcing information technology (IT) for a variety of reasons, such as concern for cost and quality, lagging IT performance, supplier pressure, and other financial factors. The outsourcing solution is acceptable to large and small firms alike …
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