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Ewieda et al., 2021 - Google Patents

Customer retention: detecting churners in telecoms industry using data mining techniques

Ewieda et al., 2021

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Document ID
2303602635438933277
Author
Ewieda M
Shaaban E
Roushdy M
Publication year
Publication venue
International Journal of Advanced Computer Science and Applications

External Links

Snippet

Customers are more concerned with the quality of services that companies can provide. Customer churn is the percentage of service for subscribers, who stop their subscriptions or the proportion of customers, who discontinue using the product of the firm or service within a …
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