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Matthews et al., 2013 - Google Patents

Community insights: helping community leaders enhance the value of enterprise online communities

Matthews et al., 2013

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Document ID
18144723693027632395
Author
Matthews T
Whittaker S
Badenes H
Smith B
Muller M
Ehrlich K
Zhou M
Lau T
Publication year
Publication venue
Proceedings of the SIGCHI conference on human factors in computing systems

External Links

Snippet

Online communities are increasingly being deployed in enterprises to increase productivity and share expertise. Community leaders are critical for fostering successful communities, but existing technologies rarely support leaders directly, both because of a lack of clear data …
Continue reading at www.academia.edu (PDF) (other versions)

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