Talabhat, 2015 - Google Patents
Service quality improvement through ISO 90012000: a case study of a chemicals trading companyTalabhat, 2015
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- 18051843630929357922
- Author
- Talabhat K
- Publication year
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This project paper is done for providing the concept of ISO 9001: 2000 and the requirement of Quality Management System or QMS for writing the quality manual and operation procedure manual for quality improvement within organizations or company. Furthermore …
- 239000000126 substance 0 title description 22
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