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Marshall et al., 2007 - Google Patents

Influences and outcomes of outsourcing: Insights from the telecommunications industry

Marshall et al., 2007

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Document ID
17649384304644909779
Author
Marshall D
McIvor R
Lamming R
Publication year
Publication venue
Journal of purchasing and supply management

External Links

Snippet

This paper presents findings from an analysis of the experiences of three telecommunications companies that have embarked upon extensive outsourcing. Transaction cost economics and the resource-based view were used to derive a theoretical …
Continue reading at researchrepository.ucd.ie (PDF) (other versions)

Classifications

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