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AlGosaibi et al., 2020 - Google Patents

Developing an intelligent framework for improving the quality of service in the government organizations in the Kingdom of Saudi Arabia

AlGosaibi et al., 2020

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Document ID
17353663114039509898
Author
AlGosaibi A
Sait A
AlOthman A
AlHamed S
Publication year
Publication venue
International Journal of Advanced Computer Science and Applications

External Links

Snippet

The Kingdom of Saudi Arabia is enhancing the services and applications in government organizations through the number of systems that generate a massive amount of data through Big Data technology. Recently, the Global Artificial Intelligent Summit 2020, Saudi …
Continue reading at pdfs.semanticscholar.org (PDF) (other versions)

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