Datta et al., 2008 - Google Patents
The economics and psychology of consumer trust in intermediaries in electronic markets: the EM-Trust FrameworkDatta et al., 2008
View PDF- Document ID
- 16666727707416871286
- Author
- Datta P
- Chatterjee S
- Publication year
- Publication venue
- European Journal of Information Systems
External Links
Snippet
The rise of electronic markets (EM) and e-commerce came with the promise of disintermediation. Yet, from aggregators to authenticators, the online landscape today is scattered with intermediaries such as EBay and Verisign, aiming to streamline e-commerce …
- 239000000047 product 0 description 58
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