Briggs et al., 2010 - Google Patents
Investigating the influence of velocity performance on satisfaction with third party logistics serviceBriggs et al., 2010
- Document ID
- 16185098920347614693
- Author
- Briggs E
- Landry T
- Daugherty P
- Publication year
- Publication venue
- Industrial Marketing Management
External Links
Snippet
The Third Party Logistics (3PL) service industry is characterized by customer relationships that can extend over several years, involving multiple instances of service delivery. When services are delivered on an ongoing basis, customers are able to not only evaluate …
- 238000011160 research 0 abstract description 53
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