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Guo et al., 2018 - Google Patents

To sell or not to sell: Exploring sellers' trust and risk of chargeback fraud in cross‐border electronic commerce

Guo et al., 2018

View PDF
Document ID
16177624857674429417
Author
Guo Y
Bao Y
Stuart B
Le‐Nguyen K
Publication year
Publication venue
Information Systems Journal

External Links

Snippet

Over the past few decades, chargeback fraud from buyers has been identified as a major risk faced by online sellers, particularly small‐and medium‐sized enterprises, in cross‐ border electronic commerce. However, most previous studies have focused on trust and …
Continue reading at kclpure.kcl.ac.uk (PDF) (other versions)

Classifications

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    • G06Q30/00—Commerce, e.g. shopping or e-commerce
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    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
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    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
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    • G06Q30/00—Commerce, e.g. shopping or e-commerce
    • G06Q30/02—Marketing, e.g. market research and analysis, surveying, promotions, advertising, buyer profiling, customer management or rewards; Price estimation or determination
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