Masud, 2023 - Google Patents
The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTDMasud, 2023
View PDF- Document ID
- 15713705371733634880
- Author
- Masud R
- Publication year
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Snippet
The study intended at assessing the effectiveness of Customer Relationship Management (CRM) strategies used by Daraz and their impact on customer retention in the rapidly evolving ecommerce industry of Bangladesh. By conducting a comprehensive analysis of …
- 230000014759 maintenance of location 0 title abstract description 29
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