Heinonen, 2018 - Google Patents
SIAM Dashboard for an Industrial Manufacturing CompanyHeinonen, 2018
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- 15786161035120141248
- Author
- Heinonen M
- Publication year
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This thesis focuses on proposing a SIAM dashboard for an industrial manufacturing company. The case company utilizes SIAM (Service Integration and Management) for managing their company's IT services and vendors, but at the start of this thesis there was no …
- 238000004519 manufacturing process 0 title abstract description 15
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